Are your ratings and reviews at least as good as your competitors? If not you are probably losing business to them.
Without competitive ratings your business is unlikely to be chosen and in many cases will never be seen in search results.
Monitor and respond to your reviews
Manage all your online reviews in one place.
- The largest number of reviews services supported. (100’s)
- Filter by Service, Star Rating and whether you can respond.
- Graph review sentiment over time
- Respond to reviews
Get new customer reviews and feedback
Grow your reviews and ratings from your best customers.
- Generate feedback via Email or Text\SMS
- Send happy customers to review your business on online services chosen by you
- Manage unhappy customers and resolve their problem internally
- Automatically collect NPS for your customers and track NPS over time
- Use QR codes to get reviews at your location
Be notified of new reviews and rating changes
Know when you receive a new review or your rating changes on any review service we are monitoring.
- Get an email or text alert when a new review or rating change is detected
- New reviews are posted to the business’s timeline for easy access
Monitor your ratings
Monitor all of your ratings in one place.
- See how your business rates on all review services
- See how ratings have changed over the last 90 days
- Track an average rating for your business across all review services and compare to competitors
Monitor Photos and Videos posted online
All the photos & videos posted by your business and customers in one place.
- 100’s of online services where photos or videos can be posted
- See photos and videos recently posted
- Filter by service to see photos and videos posted to those services
- See services that have old photos or videos that need to be updated
- Review photos and videos posted by the public to ensure they positively reflect your business
Connect with your Influencers
Everyone who has connected with your business online in one place.
- People from 100’s of online services and apps
- See who has reviewed, rated, commented, liked, shared, followed, un-followed and more
- See every action each person has performed over time
- Click through to people’s profiles to connect further
Get new reviews with QR codes
Place your QR Code where you clients see it and get new reviews on autopilot.
- Create ‘leave a review’ stickers and place them around your business
- Add your QR Code to your Invoices and Receipts
- Add your QR Code to your Website and Emails
Showcase your best reviews on your Website and Social Channels
Use Social Proof to show everyone why your customers love you.
How we build Online Reputation
We help you build your business’s reputation online in the following ways
Improve your Reputation
Do you know what your customers are saying about you and your competition. We monitor all your ratings, reviews and comments across 100+ online review services so you know exactly what is being said about you. We also help you generate new reviews and ratings from your customer base.
Be Involved
Connect with your online influencers and be part of the conversation. We monitor the people that interact with your business (by reviewing, commenting, liking, following, unfollowing and more) and show you who your influencers are and help you connect.
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No Contracts. No Cards. No Risk.