905-760-0307
Description
Vaughan Mills: Canada's Premier Fashion and Outlet Destination Visit VaughanMills.com for more
Reviews (127)
Lisa Turmel
The associate that helped me made this experience fantastic! The gentlman was very busy, helping 3 or 4 customers simultaneously, yet he was efficient, pleasant, sharply dressed, and helpful right to the end of the sale.
Renu Johal
Good service
Tala Elsebaei
aisha was a very amazing and has very nice service
Maria Vizcarra
The cashier was excellent.
Sandy Casson
I did a return w/o a receipt. Love that is all stored on my account. Painless, easy return, great service rep - kind and pleasant - I was in and out of your store in minutes; aka time is precious! You’re all I need Browns; my go-to place for shoes/boots and runners.
P Francotto
Very neat, clean and bright. Sales associates are not pushy. They are helpful and extremely patient!
Edith Kangas
She was extremely patient and helpful. She truly made me feel special and listened to my preferences. She was very talented in her recommendations for colour and style. I showed her my outfit colour and she nailed it. The bonus was a beautiful bag to compliment the look. And helping with additional footwear comfort by informing me of the cushion options.
Rima Homaidi
The young woman who helped us, I believe her name was Ayesha, was phenomenal; professionally knowledgeable, great taste, spoke to my son like an adult, validating and valuing his opinion while giving us plenty of space to think. Very smart young woman. Yesterday we left with 2 pairs of shoes instead of one.
Stephanie Dixon
The sales associate was very friendly and was able to help me immediately
Rav Gill
I recently purchased a pair of HOKA shoes from Browns, and I had a wonderful experience. Daniel assisted us with great patience and professionalism throughout the entire process. He took the time to answer our questions and ensured we found the right pair. Excellent customer service and a very pleasant shopping experience overall. I highly recommend this store.
Shauna
Great experience buying boots today at Brown Vaughan Mills Mall! Addison was friendly and helpful, and made the whole process easy. I’m really happy with my purchase.
jaye dhaliwal
Excellent customer service ! As soon as I walked into the store I was greeted by a very nice gentleman with a smile and waked me to the cash as I was exchanging something ..the 2 cashiers I dealt with were very friendly keep up the great customer service guys and look forward to shopping there again !!
Fiona Zoo
Aisha is nice. She made my shoes shiny.
Sooraj Verma
Had a great experience visiting this store. Aisha helped us choosing good pair of shoes. She was so nice and helpful
chick nug
Amazing staff, especially Paula! She was so kind and helpful and truly made the interaction. Her problem-solving skills and knowledge of the systems were impressive, and it was an absolute pleasure to speak with her.
Sahar Rezvani
had an amazing experience at Browns at vaughan mills and I want to give a special thank you to Dorsa. She was absolutely wonderful very patient, incredibly helpful, and extremely knowledgeable. Dorsa took the time to understand exactly what I was looking for and made the entire shopping experience smooth and enjoyable. The overall customer service at this location was excellent, and you can really tell they care about their customers. I truly appreciated the professionalism and warm attitude. I will definitely be coming back and highly recommend this Browns location, especially if you get the chance to work with Dorsa!
Pizzabono
Diana’s attitude and service was absolutely amazing! And I can’t wait to come back for her service again!
Matt Sattar
Very friendly staff, great selection of brands and stylish footwear and somewhat incredible sales
Vanitas
Here with my girl selecting a pair of winter boots for her. Paula being a cashier still helped us aaaaaaaaa LOT. We had plenty of questions and she gave us the best advice. Super passionate super nice to us and helped us found our boots. We felt that. I will come back to this store simply because of Paula being nice to us.
Black Son Goku
Hermela May not only was of great help but a very beautiful woman when looking for the right shoes on my way to pick up for my meeting. I'd recommended coming to Brown Shoes & hopefully do business again.
M A
I believe her name was Mahsa and she was wonderful to work with.
Carmen Rotar
Hermela was so helpful! She answered all the questions about the shoes & the products for maintenance and care. Outstanding customer service, very nice personality and she definitely knows how to support the clients in their decisions! Thank you!
fahad matadar
Thank you Stella and Isebella for helping me.
Mahmood Amir
Get good deal and nice pair of shoes.
Yakov Abramov
Hermela (assistant manager)and Paula (cashier) were so helpful. Hermela helped us with any questions about the shoes and gave us the best service. So thankful she helped today, and Paula was great cashing us out
kamalini theodor
The crew was sharp with the service. They were attentive. They were friendly. I had a really good experience. I was really nervous about coming to make an exchange, I was worried that they were going to give me trouble, but they were really nice. 😊
Леся Гах
Good afternoon. My husband and I were in your store on Sunday and we were served by the girl Zahra. We want to thank her for her work. She was friendly and professional. We want to leave her a good review. Thank you. 💐
Zaid Saoor
Always great customer service at this location, compared to some other malls. They’re not pushy, but they’re always there to help when needed
Cherri Kim
The filipina lady working here was so nice 10/10 very attentive and went far and beyond just her job ❤️ Really appreciated her helping me out. Clean store and workers are all nice and good selection of shoes.
Blandin Kohen
Arshia was very helpful and patient today while I was trying to decide on the size, model, colour etc. Thanks for your help again!
Olga S.
Great selection of nice shoes, Aisha was a great salesperson, very patient and helpful, thanks!
Nada Zaspa
Staff here are extremely helpful. I can’t recall the name of the gentleman who helped me (I believe Alex) but he was super patient and attentive. Store is always organized and clean!
Helen Tzongas
Here’s the final version with the corrected name: ⭐⭐⭐⭐⭐ I had an amazing experience at Browns Shoes in Vaughan Mills, but I feel compelled to write this review specifically for Norman Pereira. He was truly one of the best people I have ever dealt with in a retail environment. Norman was pleasant, kind, and incredibly helpful. His desire to assist both me and my Mom was unmatched. He was attentive, professional, and consistently had a smile on his face. While the entire team at Browns is fantastic—consistently helpful, professional, and welcoming without any attitude—my experience with Norman was simply outstanding. His attention to detail and genuine desire to ensure we were happy was remarkable. He went above and beyond and made both my Mom’s and my shopping experience exceptional. Thank you, Norman. Best, Helen Tzongas
Lisa Furlano
My experience at Browns was excellent! Manager Norman was very accommodating with my exchange, and sales associate Delroy was extremely helpful and knowledgeable. I will definitely return to this location.
Rose P
I bought a pair of running shoes online 2 days earlier and had an issue with them. Brought them in to Browns at Vaughan Mills today and was so pleased with the service. From the gentleman who greeted me upon arrival and asked me if I was returning the item, and then escorted me to the cashier, to the (I believe) manager, who was called over to help with the return. He was so pleasant and helpful. He gave options and very quickly resolved the issue. Such great service, it reminded me why I love shopping at Browns.
Carla Di Iulio
Excellent staff @ Brown's Shoe store in Hillcrest Mall. I give them a 5 star review. ⭐⭐⭐⭐⭐
Emran Hasan
Staff was really nice.
Alif Dharssi
Good selection!
Mubashra Noor
There should be more variety of slippers and sandals
sangmoon kim
(Translated by Google) It's cheap and good. (Original) 싸고 좋아요
John L
Service was good
Katerina Demidova
Great selection and nice customer service! We came 10 mins before closing and left happy with new pair of boots, no one was rushing us to the door!
dan mills
Helpful staff
Mina Addesa Salustri
Courteous and friendly staff . Thanx for your help 😉
Henry Johnson
Visited with a friend, it seems to have good brand name items and are reasonably priced.
Alessandro Romano
Great staff Great products Found everything I wanted
Stephanie D
Edison helped me find the perfect pair of shoes for work! Very professional and helpful. Thanks Edison 😊
M J
Best place for best shoe's
Valentino Oprea
Nice store and nice people working there. They help us find what we need, and we walk out with beautiful and comfortable shoes!
Kamini S
Returning shoes was easy!
Hala Massara
(Translated by Google) They have beautiful limbs (Original) لديهم بضالع جميلة
Prasoon Srivastava
Got the right product we were looking for.
ibraheem babajide
Nice store good sales
Rechaida Akosua Adutwumwaa
Nice footwear for all event
cyndi&sean T
Friendly and very helpful sales representatives.
yash pokarna
Ask for Reza at Browns, Vaughan Mills. All the stars are for him. He is very informative, professional and helpful.
Ariella K
I came in nearer to the end of the day with a bit of a mission & I had a salesperson, Edison, check in if I needed a size of the shoe in my hand within a few seconds of me starting to think I might. He had fantastic instincts & an incredible attitude. It was truly a pleasure dealing with him. I don't frequent Brown's usually, but that experience will bring me back again when I need something else. Thanks again, Edison!
שונטל מנחם
(Translated by Google) Nice but expensive shoe store (Original) חנות נעליים יםה אבל יקרה
bbt JC
Nice shoes. Really nice staff. Sadly the quality on the 2 pairs of shoes I bought was not the best so had to return them. No hassle returns. If the size you want is not available, the store will order it for you and ship it to you.
Rose Stecher
Love it and the service is great
Ali Mazyad
Friendly.very good product
Shivam Patel (Dr. Patel)
Should try thier season end deals
Gloria
The workers were nice and helpful, I wish there was more variation but I found what I wanted. It was quite expensive though so if you're looking for something cheap I'd recommend a neighboring store
Anthony Giannini
Variety of brand names footwear but pricey
Akumar Villa
Guy with the silver highlights is amazing. Great product knowledge.
Victoria Sedova
Love this store very much. Great service
Gian Delgado-Aspiazu
The staff makes this store. Awesome service.
Amreen
Good collections. After spending time in almost all shoes retailers in Vaughan mills ended up buying my shoes here. Very friendly and courteous staff. Wiling to help and service. Super clear and ample space for seating.
Roma Gama
(Translated by Google) Good service and variety (Original) Buen servicio y variedad
Tat
Could not have had a better experience at this Browns. Stephanie was so helpful with exchanging my shoes and giving me the best advice that would fit me. I will only be shopping at this Browns location from now on
Javier Candelo
Love it
Fa Y
Not bad
Maria Campolo
everytime i go always a great experience and everyone is eager to actually help you and make sure you have a pleasant time
Benne Delgado
Nice products
Jay Perri
Great service..good pricing
Andrew Lee
Bought a pair of boots around 1pm. I called ahead to check the availability and the lady showed the boots to try on. Was happy with the boots and the consistent service.
Ezra goldman
Was good, went in and had a nice conversation with Delroy, good guy, bought shoes and left
Tori Kennedy
I like it 👌
Chad Thompson
Was in browns last week to buy a pair of shoes. Real good prices and excellent selection from Reebok all the way to Hugo boss. Will be back for sure.
Adam D
Was nice
Mudasser Zakaria
Got a pair of Sperry Blue Boat Shoe!!!
Malcolm Cho-Kee
Great shoe and good service
Zahra Esse
Staff is so helpful for years now
yusuf gaban
Excellent Customer Service , I went Vaughan Mall Browns, there is a Gentlemen his name is Meftuh And young lady her name is Stephenie was very good people they exceed my expectations, they treat me like family. I feel like To come back every day to buy it again and again. Thank you Meftuh and Stephenie
Yadwinder Singh
Best
Shikha Sareen
Very helpful and lovely staff .
jenny chau
Staffs are super nice. Always have new items in stock, and always have on sales item.
Marcello D'Onofrio
Great service. Friendly staff. Would buy shoes here again
Amanda
Alot of selection. Staff is helpful without feeling pushy. Prices are kindof high but i guess average for the brands they sell. If they don't have your size, they can probably order it for you-either to your home or the store. I like that browns gives reusable bags with purchase!
Julio Parra
(Translated by Google) Many really good offers, excellent staff service, highly recommended. (Original) Muchas ofertas Realmente buenas, atención del personal execelente, recomendable.
Diana Tomasella
Great honest customer service.
Brenda Bisson
Super service so polite not pushy at all. Plus there shoes are Top Shelf The best quality
Mohsen Youssef
Came over to scout for some new Kicks and found two beautiful Michael Kors sneakers. Wanted to say thanks to the sales rep Frank for the informative customer experience throughout the 30 minutes I was surfing through sizes and different brands. Thanks again for the support and making it easy man!
Sariana Zatzman
Browns is one of the best shoe stores around when it comes to customer service. The staff there work on commission, and bend over backwards to help the customer. I've bought almost all of my shoes from Brown's!
victoria balliro
Love shopping here. The sales rep who was helping me out was super helpful. I think his name was Joshua? He was very nice and easy going and he is even going to help me with future shopping by letting me know when the heels I want are back in stock. Honestly Browns is my favourite shoe store. I love the customer experience!
rebelboy 77 Collins
Great selection of footwear great costumer service highly recommend
Carlos Guzman
Great Place, Great Service
NOHAY “nohay” Lee
(Translated by Google) There are many unique shoes... and the prices are on the affordable side... but they tend to have limited stock of the same design! (Original) 개성 만점의 신발 들이 많다...가격도 저렴한 편 이고...단 같은 디자인 보유량이 적은편!
Starr Verge
Amazing customer service! Great deals
Judy Facciponte
Good price and nice shoes
Myrna De Jesus
Lots of brand name shoes at affordable prices!
Lucy Galle
Amazing customer service girl found the size I was looking for and she was very helpful in other areas
Rocky Buntic
Great selection
Rocky Buntic
Nice selection
Miraj Patel
Overall customer service was good but, the guy who was helping us was not even smiling. Feels like rude but he was not rude. May be he was like that by nature. Also the cashier girl was treating okay not like serving happily. Otherwise all the other staff was very good and energetic. Next time I would like to get help from others.
Soheil Shadchehreh
Good selection and service
geoff mascarenhas
Great variety of men's, women and kids shoes. Decent sale prices. Good friendly team.
Andgele Andgele
Great deals right now
Pardeep Singh
It was a great experience to explore dofferent kind of shoes under one roof.prices was affordable as compared to other outlets.
alex papa
Good shoes
Nikki
Love this store. There are so many great deals. The staff provide exceptional customer service and are very friendly but very attentive.
Stephen Beech
Good selection, service and BOGO deals
Dhaval Trivedi
Good place, good selection. Quality is just as food, sometimes there are deals you should not miss at all.
zaur babayev
(Translated by Google) There are normal shoes. (Original) Нормальные обуви есть.
Harold Asmis
A good variety of shoes, from very high fashion to clearance. Some really good deals here.
Ana Carolina Vieira
(Translated by Google) Very good price, comparable to US outlets in terms of value, but more comfortable because it's like a shopping mall. You can't visit all the stores in one day; it's quite large and has stores of major brands. The food court is also very diverse. I loved it! I'll come every week until I leave! (Original) Muito bom preço em conta, em termos de valor se equipara com outlets dos EUA, sendo mais confortável por que parece um shopping. Em um dia não consegue ir em todas as lojas é bem grande e com lojas próprias das grandes marcas. A praça de alimentação também é bem diversificada. Amei! Vou vir toda semana até ir embora!
Julia GOODMAN
(Translated by Google) Very interesting (Original) Très intéressant
Gurpreet Maan
Very gud
Sabrina Antonetti
Very friendly staff
MAHAM'S WORLD
Cheap branded shoes
Anton K.
Great selection of quality shoes
Helmer Moreira
(Translated by Google) Good price (Original) Bom preço
Tony Krilis
Friendly
Rock NRoll
Friendly....great service..nice products
Lina Lepage
Nice
Boot Alterations
Fantastic store!
Just bought designer shoes at this location. The sales person was very helpful not pushy. The prices were great!!