Nutmeg State Financial Credit Union cover image
Nutmeg State Financial Credit Union logo

Nutmeg State Financial Credit Union

520 Cromwell Avenue Rocky Hill Connecticut 06067 United States
nutmegstatefcu.org
atm finance
(860) 513-5000
4.9/5

Description


Our mission is to create multi-generational prosperity through education, collaboration, and the support of local commerce.

Nutmeg State Financial Credit Union homepage screenshot


Reviews (80)

28 weeks ago
Ivan Munoz Ivan Munoz
Just wanted give thank you to the bank teller Jose at the Rocky hill branch for helping our family. He was very patient and kind. Keep up the work.

1 year ago
Marla Avery Marla Avery
Update. Machines are there still but are no longer being used. They have real tellers and the drive though is open! Machines are always out of service, drive through hasn’t been open in YEARS and I’m not sure if they even have “tellers” working anymore. The AAA worker is there and friendly (nutmeg should take notes) Would switch banks in a heartbeat but they make it difficult to withdraw money, can only imagine how hard it would be to close out accounts.

1 year ago
S 615 S 615
Hello, I just want to give a huge thank you to Mark! I was having a tough time navigating through opening an account, and Mark displayed incredible patience and empathy while walking me through the steps to open said account. Probably one of the most pleasant/kind customer service workers I’ve ever dealt with in my life.

1 year ago
Judith Henderson Judith Henderson
Great institution. Highly recommend.

1 year ago
Deborah Halgas Deborah Halgas
Been here many many years its all good.

1 year ago
Hanging out With SirrBryce Hanging out With SirrBryce
The signing up Process was easy, the numerous times I needed online help was confusing at first with the DMV menu but once you get familiar it’s easier to deal with.

1 year ago
Ayse Adams Ayse Adams
I've been with them for almost 20 years.

1 year ago
Richard Juergens Richard Juergens
Best interest rate of any serious credit card I have. Also great place for my emergency savings account.

1 year ago
Corin Killins Corin Killins
Always helpful staff!

1 year ago
Robert S Reade Robert S Reade
I actually had their 1st mortgage years ago and I have taken a loan for renovations. They remembered and the process was seamless and closed right in their location

1 year ago
Eric W Gray Eric W Gray
This was a wonderful experience. Everything was accomplished in a timely manner. I will go back. Thank you very much.

1 year ago
A L A L
Highly recommended!

1 year ago
Elaine Gross Elaine Gross
Easy to use app online. Always pleasant service when phoning in!

1 year ago
Jeanette Melo Jeanette Melo
I have been with Nutmeg for over 30 years and they have always been here for us. Lily is especially helpful.

1 year ago
Chris Barillaro Chris Barillaro
Never an issue, great service. Decent rates.

1 year ago
Sandra Parkes-Matlock Sandra Parkes-Matlock
This is an amazing organization totally committed to helping their customers. I will never give up my membership. When I went to convert my auto lease to purchase the rep gave me rate information. I immediately told him I would have to contact navy federal to compare. This is a life long relationship. Thank you and my family thanks you!

1 year ago
Tammy Comeau Nadeau Tammy Comeau Nadeau
Been a member for over 20 years. No major issue. I mostly use online services because the branch locations are out of the way for me. Phone staff has always been very polite and helpful.

1 year ago
Robert Buckley Robert Buckley
Great bank , good rates , great people , have always had a positive experience, have had them for my bank for many years

1 year ago
Louise Gaudreau Louise Gaudreau
Best rates ,easy to manage accounts on the phone and friendly representatives.

1 year ago
Margaret Kirschner Margaret Kirschner
I've Always had a very satisfying experience whenever I have contacted a representative.

1 year ago
Isaiah (GS) Isaiah (GS)
I had an exceptional experience with Luis and Jasmine from Nutmeg State Financial Credit Union. They both provided outstanding service during our call, and their professionalism and helpfulness truly stood out. Their assistance deserves a 5-star rating.

1 year ago
Cheryl Pfau Cheryl Pfau
Have been a member for about 25 years or so. I believe nsfcu has taken care of all my needs

1 year ago
James Dzwonchyk James Dzwonchyk
The new online/mobile app is incredible! Its user-friendly and I really enjoy the “at a glance” model being used!

1 year ago
Amy Nesbitt Amy Nesbitt
I’ve been banking here since I was 16. I had my first car loan and credit cards with them and I’ve always been beyond impressed by Nutmeg! I highly recommend them for all your banking needs!

1 year ago
Scott Dufresne Scott Dufresne
ATM is convenient and easy to use

1 year ago
john Root john Root
best financial place ive ever been to. wonderful people and great service,

1 year ago
REBEKAH WALLACE REBEKAH WALLACE
The staff are friendly, but everytime I go, the machines inside are always down. It would also be great if they increased the APR % on their interest savings accounts (currently 0.01%. whereas other banks are 4.5%).

1 year ago
Denise Gill Denise Gill
My recent experience was great. Christine took care of me and surprised me by remembering my name. Great customer service

1 year ago
Carol Harvey Carol Harvey
Easiest bank ever to use. Minimum voice prompts to get you to where you need to go or to a person. Easy to use online banking..

1 year ago
Barbara Petano Barbara Petano
Love this credit union, been a member for a long time. On-line banking super easy, haven't had the need to do brick and mortar for more than a year. Large network of free ATMs.

1 year ago
Deborah P Deborah P
I have been a member of Nutmeg State for over 20 years. I have always had extremely wonderful service…. I never have had any issues that couldn’t be resolved. When I have called (which is rare) to ask a question, everyone is so helpful. I highly recommend Nutmeg!!!

1 year ago
Chris Harvey Chris Harvey
Excellent bank,none better

1 year ago
JANICE DOUNOUK JANICE DOUNOUK
I have been a member since 1986 and pleased with all services.

1 year ago
Frank Triano Frank Triano
Website is easy to use no problems,people in local branches are professional. I do wish I had a local phone number to call

1 year ago
Daver R Daver R
Great Credit Union! Will hopefully be using soon for an auto loan.

1 year ago
Paul Vasques Paul Vasques
Back in January I attempted to establish an EFT to a bank in New Hampshire for the purchase of a new car. I made 2 attempts with several phone calls to the Credit Union but no one could help me and tell me when the micro deposits were sent, after 2 attempts the bank at the other end was not receiving the test deposits so I was not able to verify the transfer. I hade to get a bank check from the CU and drive to the Dealer in New Hampshire to pay for my car. Very angry with the CU right now a very annoying experience and it's not the first one, just one of a few bad experiences. I have been a member for over 40 years, for the past 5 years the service has gotten worse.

1 year ago
joseph delgrande joseph delgrande
I have been a member since 1987. Nothing but high praise for this credit union

1 year ago
Bob Dunne Bob Dunne
Always helpful and have my questions and concerns taken care of on my first call.

2 years ago
bob walko bob walko
every thing is good need new pres tv add dumb

2 years ago
Greg Post Greg Post
Nutmeg is very good overall the Staff in Rocky Hill are always nice and work quickly My only ask is as a CD gets close to maturity , having your staff reach out to mention a possible match of another bank/FCU. Twice I showed up to make the mature CD out to go to another FCU and then heard from the staff that they would match it. But hearing that then I wasnt going to leave the money. To be honest , I felt if you really wanted my money to stay you would have emailed or called me to say -- lets talk about possible matching scenario

2 years ago
Ed Saavedra Ed Saavedra
Every time I deal with Nutmeg ( online or live or on the phone) my experience is simply awesome. That’s why I’ve been with Nutmeg for as long as I can remember and that a long time!!!

2 years ago
Doreen Hicks Doreen Hicks
Whenever I visit credit union the staff is always very helpful and polite.

2 years ago
jacqueline stack jacqueline stack
always competent, polite service

2 years ago
Sean Dunne Sean Dunne
I used NSFCU for my financial needs for over 30 years. The staff are always very helpful when you call and friendly. The technology that NSFCU has allows me to continue my relationship with the credit union while living out of state which is fantastic. I highly recommend.

2 years ago
Erich Schiebel Erich Schiebel
This is the best bank in CT! No matter what you need, they can help you. I have never once come across any employee who was not willing to help and provide absolutely incredible, friendly and very knowledgeable service! It’s the reason I have continued to be a member for decades.

2 years ago
Sean Donnelly Sean Donnelly
Personal touch. Low credit card interest rates. A great alternative to big corporation banking.

2 years ago
Margaret Holland Margaret Holland
I have had a Nutmeg State FCU account since 1975 and will never close it. I find the services to be what I need, rates to be the most competitive for mortgages and car loans and the employees to be pleasant, courteous and knowledgable. I highly recommend this institution for any of your banking needs.

2 years ago
Lisa Cyr Lisa Cyr
Great customer service. Appreciate the help anytime I call.

2 years ago
christopher Torino christopher Torino
This is a great credit union. Been a member for years. Good people.

2 years ago
Gail Puorro Gail Puorro
Everyone has always friendly and very helpful. Thank you for that!

2 years ago
Dave Mansur Dave Mansur
Christine at the Glastonbury branch is ALWAYS right on

2 years ago
josh thompson josh thompson
Super easy to navigate website and update accounts. Always a friendly rep when calling local office.

2 years ago
Gary Littlefield Gary Littlefield
Have been with this Credit union since 1981 nothing but great things to say about them always there for me

2 years ago
Cindy Lingley Cindy Lingley
Always a pleasant experience online of if I have to contact a team member!

2 years ago
Mary Ann Privitera Mary Ann Privitera
Just had to cash a check and make a withdrawal. The young lady was very pleasant and helpful, never had a problem visiting my credit union.

2 years ago
John A Hurst Jr John A Hurst Jr
Always pleasant and always willing to help you in all ways

2 years ago
Steve Steve
Great staff. Great service.plenty of locations.

2 years ago
Don Sylvain Don Sylvain
The rep bent over backwards to get our car loan done, processed, and the money to the dealership so that we could drive our car home the same day.

2 years ago
Laurie Higgins- Laurie Higgins-
Great bank to do business with. They do not charge for overdrafts and the Interest rates on their credit card is the lowest I’ve seen.

2 years ago
Peter Martin Peter Martin
Very customer friendly and easy to work when it comes to financial situations i.e. car loans

2 years ago
Lynn Rotatori Sheridan Lynn Rotatori Sheridan
I have been a member here since I was a teen. The rates are always competitive and the service is top notch.

2 years ago
Rose Nolan Rose Nolan
Been a member since 1980. Best services of any company I've used.

2 years ago
Joni Sansabrino Joni Sansabrino
The employees are wonderful and very patient...They are knowledgeable and kind..and stand by their words.....Great atmosphere ....Grateful for their superior service.:)

2 years ago
Michelle Clemons Michelle Clemons
I've had an account for at least 55 years. My mother opened it when I was a child. I've kept the account despite the fact that I've moved to many states. Whenever I call, the representatives make me feel like I'm part of a family. They help me quickly, precisely and are always kind. It is my little piece of home that I intend to keep regardless of where I reside.

2 years ago
Alison West Alison West
Great customer service always!

2 years ago
Dorothy Frazier Dorothy Frazier
Got my CT licence. No problem, no wait.

2 years ago
Matt Smith Matt Smith
Steadily improving service. Members for over 40 years.

2 years ago
Armond Barneschi Armond Barneschi
Quick friendly service convenient location

2 years ago
Florence Smith Florence Smith
Everything worked out fine.

2 years ago
A Google User A Google User
NFCU. Always professional and results oriented ! Thx !

2 years ago
Ken Byrne Ken Byrne
Great place to do your banking. I've been a member for many years, always a good experience.

2 years ago
Linda D. Linda D. AZ, AZ
This is a great bank/credit union. Wonderful people to deal with. They offer on line statement.

3 years ago
Scott Deschenes Scott Deschenes
Great place

3 years ago
Elisa F. Elisa F. Rocky Hill, CT
Have had nothing but great experiences here and love this new location. It's right down the road from my home and the staff is always friendly. They have a lot of options I haven't seen anywhere else and their hours are favorable. Definitely recommend.

4 years ago
Besnik Bicaj Besnik Bicaj
I love this branch. All the the people working there remember you and treat you like family. They give that personal touch other big banks lack.

4 years ago
Amy DesRoches Amy DesRoches
We've been with them for years and so far have had nothing but positive experiences. 🍀

5 years ago
Maureen Barber Maureen Barber
I'm disappointed in Nutmeg, in the past they've been very good, I've needed to borrow against my account to assist my family to pay for their meds, which insurance doesnt cover in their policy.

7 years ago
faiR ENOugh faiR ENOugh
Always super friendly at Nutmeg. It is a great place to bank!

 
This is a great bank/credit union. Wonderful people to deal with. They offer on line statement.

 
Have had nothing but great experiences here and love this new location. It's right down the road from my home and the staff is always friendly. They have a lot of options I haven't seen anywhere else and their hours are favorable. Definitely recommend.




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