Kim is professional, proactive, knowledgeable, kind and,empathetic.
When I contemplated selling my home of 24 years, the task seemed almost impossible. However, it needed to be done, so I started looking for an agent. After interviewing three agents I chose Kim, partly because she was a local and lived around the corner, and also, she said she was willing to go the extra mile to assist me with the various issues that can be confronted when preparing for sale. Kim did this and more. Whenever I had a challenge to discuss with Kim, she took the time to consider the circumstances and together we came up with a solution, every time. Well ahead of time, Kim was able to advise me what changes I could make to my home to prepare it for market, and also organised tradesmen who could assist in completing these changes. As the sale time came closer, Kim spent a lot of time explaining the processes of selling, including what could happen on auction day, so that I would be prepared for all eventualities. This made auction day less confronting. Looking back, I can say that although I dreaded the thought of selling my home, it is such a relief to know that it has been done. Kim made it possible by simplifying the process for me, and by providing solutions to unusual problems. With Kim and her team, I felt confident that the sale would be successful, which it was. Throughout the process Kim was courteous, empathetic, generous and professional. I can highly recommend Kim and her team.