Les Promenades Gatineau
1100 boul. Maloney O Gatineau Quebec J8T 6G3 Canada
brownsshoes.com/en/find-a-store
819-568-3357
Reviews (35)
Christine Lafleur
(Translated by Google) I often shop at Browns, both in-store and online. I love the selection and the quality. I always receive excellent service. Even though Browns mistakenly cancelled my order, I called them and they quickly corrected the error. I received my package just as quickly. (Original) Je magasine souvent chez Browns au magasin ou en ligne. J'aime le choix, la qualité. J'ai toujours un excellent service. Malgré le fait que Browns avait annulé ma commande par erreur, j'ai téléphoné chez Browns et on a vite réparé l'erreur. J'ai reçu mon paquet aussi rapidement.
Walid El Bouzidi
(Translated by Google) First time at Browns, and I didn't regret my visit at all on February 28, 2026. I appreciated the layout first, then the quality, and finally the staff, with a special mention to Ms. Élisée-Bertille for her relevant advice and her good knowledge of the products. I don't understand why or how this store could have had a 3.8 star rating... I will return and highly recommend it to my friends and family. (Original) Première fois chez Browns, et je n’ai pas du tout regretté mon passage le 28 févier 2026. J’apprecie d’abord la disposition, ensuite la qualité et enfin le personnel, mention particulière à Madame Élisée-Bertille pour ses conseils pertinents ainsi qu’à sa bonne connaissance des produits, Je ne comprends pas pourquoi ni comment ce commerce ait pu avoir un 3,8☆... J’y reviendrai et je le recommenderai vivement à mon entourage.
Diane Timperio
(Translated by Google) Very friendly staff! A very warm welcome, thank you! (Original) Personel très gentil! Très bel accueil, merci
coach tiger
Best costumer service! Victoria the manager there is simply an amazing human being. The team that was working waited patiently till I found the right fit and what I was looking for also helped me search online for other shoes which came the next day to my address and resolved another problem I had with a pair of shoes purchased before. My family all go to this location because of the quality costumer service provided here. 👍🏻👍🏻👍🏻 Nader
Kevin Peris
Super service !!
RoseMel C
(Translated by Google) I received a very warm welcome. The salespeople were very kind. I bought a beautiful handbag. I'm very happy. (Original) J’ai été très bien accueilli. Les vendeurs sont très gentils. J’ai acheté un beau sac à main. Je suis très contente.
Mathieu Tremblay
(Translated by Google) Good service, quick and courteous saleswoman. Good quality shoes (Original) Bon service, vendeuse rapide et courtoise. bonne qualité de chaussures
Lila
Shout out to Victoria for the great service!
Daisy D. Ray
(Translated by Google) Excellent service, both by phone and in-store. Very personalized! I love it! Thank you, P.S. The photo was taken after it was worn. (Original) Super service téléphonique et en magasin. Très personnalisé! J'adore! Merci, p.s. La photo a été prise après avoir été porté
Marie-France Thomas
(Translated by Google) Excellent welcome, excellent service (Original) Accueil excellent, service aussi
Franceline
(Translated by Google) Beautiful variety and fashionable. It's expensive, but the quality is there, as well as the originality and very good service. (Original) Belle variété et fashion. Cest dispendieux mais la qualité y est ainsi que l originalité et une très bon service
Sylvain et Maryline
(Translated by Google) Beautiful shoes, but be prepared to pay the price. Good customer service. (Original) De superbes souliers mais soyez prêt à payer le prix. Bon service à la clientèle
Manon Rainville
(Translated by Google) Great, beautiful shoes and winter boots of good quality. (Original) Super de belles chaussures et de belles bottes d'hiver et de bonnes qualités
Adeline Diotte
(Translated by Google) Excellent service (Original) Très bon service
Guillaume Soulière
Very good service. They did not bother. They waited for me to look around and grab a pair of shoes that caught my attention, and then they offered help. Great job out there. The ladies that work there were very professional and helpful. Need shoes? Go take a look!
Rose “sweetest moi” Bank
Nice selection and prices.
Alexandra Barbu
Excellent service by Jorge and his team. Thanks for all your help!!
Soso D
(Translated by Google) Plenty of choices, something for everyone. (Original) Beaucoup de choix, pour tous les goûts.
Simon Tousignant
So far a good experience. They seem a little understaffed, but I was counseled properly on the type of shoes I was looking for.
Stef RL
(Translated by Google) I placed an order for shoes in-store and had them delivered. The clerk told me it would take 3-4 days. On the third day, I called, too impatient to get my shoes. The clerk took 5 minutes to check if they had arrived. He came back to tell me they were there and had arrived yesterday, but they hadn't had time to check. 30 minutes after my call with the clerk, I received an email to pick up my shoes :) I'm so glad the clerk did a thorough search to find my shoes instead of just telling me to wait for an email. Well done! (Original) J’ai passé une commande de chaussures en magasin et pour la faire livrer en magasin. Le commis m’a dit 3-4 jours. La 3e journée j’appelle trop impatiente d’avoir mes chaussures. Le commis prend un 5 minutes pour aller regarder si elles sont arrivées. Ils reviens au téléphone pour me dire qu’elle sont là et qu’elle sont arrivés hier mais qu’ils n’avaient pas eu le temps de regarder ça. 30 minutes après mon appel avec le commis je reçois un courriel pour aller récupérer mes chaussures :) bien contente que le commis a fait des recherches approfondie pour trouver mes chaussures au lieu de juste me dire d’attendre de recevoir un courriel. Bravo à toi!
WillyTheKingQC
(Translated by Google) The espadrilles were quite expensive; you can tell it's the upper class who buy from this type of store. (Original) Les espadrilles était pas mal cher on voit que c'est la haute bourgeoisie qui achète dans ce type de magasin.
Johanne Grondines Larivée
(Translated by Google) Very good choice of shoes (Original) Bien bon choix de souliers
João Silva Pacheco
(Translated by Google) It's perfect, it's not really complicated for Mother's Day or Grandmother's Day, it's quickly done, problem solved, pay. Thank you very much, bai bai chax. (Original) C'est perfecto c'est pas vraiment compliqué pour le jour de fête des mères au des grands mères c'est vite fait problème régler paie Merci beaucoup bai bai chax.
Elvis Blas
(Translated by Google) Very good quality shoes and many varieties to choose your own style and look good. (Original) Muy buena calidad en los zapatos y muchas variedades para escojer tu estilo propio y lucir bien.
Pascale J
(Translated by Google) I received very good service. (Original) J'ai reçu un très bon service.
Nicole Anne
All the popular kids go here
Louise Raby
(Translated by Google) Excellent service and the customer service team answered my questions very well and were very knowledgeable about Huggs products. I also found the price of the boots very competitive and better than online! Well done and thank you (Original) Bel acceuil et le service à la clientèle à très bien répondu à mes questions et connaissait très bien le produit Huggs et j ai aussi trouvé le prix des bottes très compétitif et meilleur que celui en ligne ! Bravo et merci
Matt St Louis
(Translated by Google) Excellent service, good warranty, and a nice selection. However, these are expensive shoes. The budget-friendly selection ($100) is very limited. (Original) Très bons services, bonne garantie et belles sélections. Ce sont parcontre des souliers dispendieux. La sélection a petit prix (100$) est très limitée.
Mario Socha
Great service and a lot of options
Jessica Thomson
I went into Brown's today at les Promenades and found exactly what I was looking for in both service and product. The assistant manager, Jessica, was wonderful to work with. She was warm, friendly, knowledgeable, and kind. I know that in the future I will definitely check out Brown's before shopping elsewhere. The customer service just did it for me. Thank you Jessica!
Sheila Martineau
Excellent service
FAWAZ GHEIBEH
Expensive...but good service and good product
Nancy
(Translated by Google) I wonder if the price is worth the quality, especially for children... (Original) Je me demande si le prix vaut la qualité, surtout chez les enfants...
Bruno Villeneuve
(Translated by Google) Excellent service, the staff are attentive to your needs, and the prices are affordable. (Original) Très bon service et le personnel est a l'écoute de vos besoins et les prix sont abordables
Serge Lavigne
(Translated by Google) Beautiful shop (Original) Belle boutique