JUCY Car Rental and Campervan Hire Sydney
286 Coward Street Mascot New South Wales 2020 Australia
jucy.com/au/en
Car Rental
09 600 1032
Description
Jucy Australia Car and Campervans - Sydney Mascot, New South Wales postal code 2020. See 6 social pages including Facebook and Twitter, Hours, Phone, Email, Website and more for this business. Review on Cybo.
Reviews (38)
Very good service! Vehicles very well equipped, Solar panel working very well! Staff members very friendly and take the time to answer all our questions before we leave! Thanks Jucy!! Very appreciated 👍
Réjean, Montréal, Québec
Such a stress free experience to book. The option to drop off after hours is such a great feature that most rental car companies should incorporate.
The legends at JUCY truly understand what business they are in! They always helped me have a STRESS-FREE trip and find my happy! I 🤍 you
Amazing and thoroughly helpful and thoughtful people, so wonderful and sweet to us, a great van, with all amenities, easy pick up, we'll be back!
Again, a nice jucy experience. We were travelling with two boys (3+6) and they loved the bed in the roof of the Condo. We were only traveling 3 nights. it was a bit difficult with the luggage etc. Most difficult was putting on and off the shoes as the way to the back was packed with stuff. So we needed to get out on the side. Driving, parking etc was very easy and setting up as well. The child seat was also fine. I really enjoyed the travel!
Very happy with the experience overall. The van condo was good, convenient to use, and the teams at pickup and drop were nice. Some corrections would be necessary: steering was not right, and lacking most velcros on the curtains. I have reported the steering issue to the drop team but they dismissed it.
Came by to get a malfunction of the sliding door fixed. Staff was very nice and helpful - immediately offering a replacement vehicle or an immediate repair which would take up to 30min. We decided to get it fixed. While waiting staff offered to replace towels, bed linen, pillows, gas bottles and even cleaned our dishes. While waiting we went for a coffee and got the money refunded within 2 min. All in all a very pleasant experience. Face to face customer service was a 10/10!
Wir hatten eine tolle Zeit mit dem Jucy Condo. Man hat alles was man braucht. Küche, Toilette und Sitzbereich, umbaubar zum Bett. Außerdem eine Schlafmöglichkeit unter dem Dach und Stehhöhe. Ich würde aber nur mit zwei Erwachsenen den Condo nutzen oder vielleicht noch mit einem Kind. Sonst könnte es etwas eng werden. Das Auto selber hat sich in den vier Wochen als sehr robust erwiesen. Wir haben über 8000 km ohne die kleinste Schwierigkeit gefahren. Lediglich das untere Bett könnte von der Unterkonstruktion etwas stabiler sein. Wir können den Condo für einen Roadtrip als Alternative zu einem großen Wohnmobil absolut empfehlen, wenn man es etwas günstiger möchte. Der Service bei Jucy war auch absolut super.
We had a really good experience with Jucy during our Australia trip. Even though we had an issue with our camper, the team handled everything very professionally, quickly and transparently and fairly. The price for the rental was fair, and the overall service was great. After reading some of the negative reviews, we were a bit unsure before booking, but based on our experience, we can only say that everything went smoothly and the customer service was excellent.
Super van, en super qualité, pas de problème, et rapport qualité prix au top ! je recommande
I know there are a lot of negative reviews about Jucy, so I wanted to share my personal experience. After booking, we saw all the bad feedback and were a bit worried. But honestly, we had a really good experience. We booked the Coaster with the highest cover and picked it up in Sydney. The staff were friendly and explained all the features clearly. The van was practically new (only 9,000 km on the clock), clean, and well-presented. We travelled at the end of August, which is a quieter time of year, so that may have helped. We made sure to avoid tolls, stuck to the speed limits, and followed the return instructions (full tank, emptied the water). Drop-off was quick and easy, we just handed back the keys. Within an hour we got an email confirming the check-in, and our full security deposit was refunded within 48 hours. Overall, we really enjoyed the campervan and would happily use Jucy again. They’re a large company, so clearly they’re doing something right. My only small suggestions (not enough to affect my rating) would be: Better use of storage space, maybe above the chairs or over the kitchen/fridge area, since once the bed is set up you don’t really access the under-seat storage. Adding drawer grippers to stop dishes and pans from sliding around while driving. But otherwise, we had a smooth and positive experience.
We just hired a car from Sydney for 4 days. Bookings was cheap and easy, pick up from the airport was easy, they upgraded us and the vehicle was clean and did the job for us :) overall, we were quite pleased with the whole process. We were also dropped to the airport in the morning upon leaving. I work in the rental car industry, and I couldn’t fault the whole process. Great job guys at JUCY Car rentals, Mascot, Sydney
We had a very good experience hiring a Jucy Condo for a four week trip. Very good service on both pick up and drop off and the camper van was quite comfortable. One note is to make sure you take plenty of time for the walkthrough when you pick up the van because there were a few things we were confused about our first day. (However, there is an online manual that is helpful if you remember to check it.)
recently hired a car in sydney and no issues with jucy. the car provided was clean and well looked after. it had no issues over the 5 days and was economical on fuel. the pickup and dropoff to sydney airport was quick and easy. thank you.
Had a great experience renting a camper from Sydney to Melbourne. Great company, really helpful and friendly to deal with. Spacious camper with comfy bed. Only dropped a star as the Velcro on the curtains had come off for a number of them and needed replacing.
The staff were very helpful .They explained everything so hiccups when on our travels
Fantastic experience hiring a car from here, good communication, convenient location and a trouble free car. Freddie at reception was a fantastic bloke and made the process super simple - he also dropped a hot tip about using the free shuttle bus from the airport; so don’t make my mistake and walk from the airport to Jucy 😅
Excellent experience from start to finish. I appreciated the free, friendly airport pick-up, seamless check-in process, and affordable, older but well-maintained and easy-to-drive vehicle. I would gladly hire from JUCY again. Cheers.
Rented a mid size car for 10 days of travelling between Sydney and Brisbane. Really good price and the car was adequate and up to the job. Really easy pick up and drop off process
Everything was super easy. We had a great Roadtrip with our Campervan. We made great memories and we definitely gonna do it again :)
Amazing experience. Car was good, had to bring the car back in Melbourne. Team at Melbourne was amazing!!! 5 star review for Karen who did a really good job helping me. Employee of the month!! Also special thanks to Charlie for the service of getting me to the train station and a good conversation. Great work by the Melbourne team
We had a great experience. We hired a Star Polaris for 11 days. The team at JUCY, including Leo and many others were extremely helpful, friendly and knowledgeable. The online support team included Matthew and Dan. For any questions and queries about the display panel, they always replied very promptly with helpful advice and information, solving the problem for us. All-in -all a very positive experience. We would return to hire another RV from this company. Well done!
Excellent service. Pick up was very efficient and informative. During our stay we were informed of serious weather issues and plans changed and staff were very helpful with sorting out change's. Very happy and would recommend JUCY for affordable and reliable car hire
Very friendly staff with a no fuss approach. My coaster van was clean and tidy on pickup and good instructions given by the lady on the features and van controls.
forgot to write my review... i don't get why the many bad reviews, everything went smoothly when I booked this back in October 2024. booking through the website was easy. I got the insurance cover so it cost a bit more but it gave me relief because I don't need to worry about things. check in was super smooth. my van was ready and the staff did some final checks. fuel tank was full. I know the vehicle might be old, but it was a toyota and I couldn't complain about it. It easily went 110kmph on the motorway and through dirt roads. AC was cool. every amenities was there: water tank, chopping boards, knives, and cutleries. the upper tent was also easy to set up. overall i've had a good experience with Jucy. with its price, it was a wonderful trip. can't wait to rent another campervan soon!
We had a fantastic experience with Jucy at Sydney airport. The staff were great. Freddy, in particular, was absolutely lovely, and extremely helpful. He drove us to the airport when we missed the shuttle and were running late! Extremely kind, and saved us from missing out flight! THANK YOU, Freddy! :) The car was great, too. Would definitely rent from them again.
I liked the car well. Its complete with all the stuff you need to cook and to sleep and i ve got a brandnew chair for free, which was awesome! 10/10 stars!
My three friends and I rented a jucy condo for 32 days (Sydney to Adelaide). We absolutely loved it. I was apprehensive about the van reading all the reviews, but we never had technical issues with it. We still got the stress-free insurance which was expensive (1200$). When we were contacting jucy on the road, they were very helpful. The van comes with plug sockets, USB plugs, and a phone holder for GPS. The van for 4 people is a bit cramped, but it works, and we still fitted 2 minimal surfboards in it! Highly recommend
I liked the car well. Its complete with all the stuff you need to cook and to sleep and i ve got a brandnew chair for free, which was awesome! 10/10 stars!
My three friends and I rented a jucy condo for 32 days (Sydney to Adelaide). We absolutely loved it. I was apprehensive about the van reading all the reviews, but we never had technical issues with it. We still got the stress-free insurance which was expensive (1200$). When we were contacting jucy on the road, they were very helpful. The van comes with plug sockets, USB plugs, and a phone holder for GPS. The van for 4 people is a bit cramped, but it works, and we still fitted 2 minimal surfboards in it! Highly recommend