JUCY Car Rental and Campervan Hire Queenstown Airport
52 Grant Road Frankton Otago Region 9300 New Zealand
jucy.com/nz/en
Car Rental
09 374 4360
Reviews (449)
How easy it was
How easy it was. Customer service from Jim was outstanding. Getting into christchurch it was that easy to pick up and drop off and shuttle to the airport. Def will book again
Friendliness..ease at pick up..being…
Friendliness.. ease at pick up.. being remembered from last time.. any negative would be how long to have the insurance money refunded back into mu account..
Caleb Rikihana
Second time renting from Juicy Rentals in Queenstown and they've been great both times. A big thanks to Roger and Rodrigo for looking after us. We noticed a slight crack on the front bumper and were a bit worried about being blamed for it, especially with the chance of someone backing into us while on holiday. When we dropped the car off, they confirmed it was already there and had photos from before we picked it up. We had full cover anyway, but it made the whole return stress-free and so much smoother. Friendly, honest, and easy to deal with. Couldn't recommend them highly enough
James Powdrell
My family and I had a great experience with Jucy in Queenstown. Rodrigo and Roger were exceptionally helpful and accommodating, will definitely be back!
Very good
Very good, we hired a campervan for a week and everything was good. Good introduction at the pickup. We were also late for the dropping in Sydney cause we got lost in the traffic but the staff there was very understanding and service minded. I would love to rent from jucy again some time :)
Great value for money hire van company
Easy check in, good friendly staff. Make sure you check gas stove before leaving in case cartridges are empty like ours were but we just got more from a hardware worked. Also get your own dish liquid as they don't provide this.
Easy to deal with
Easy to deal with, hassle free transaction, friendly customer service
This was my second time using Jucy
This was my second time using Jucy, I love the community feel every time you pass another green machine every one waves, flashes their lights and smiles! We named our girl “Lucy Jucy” we were very comfortable and felt safe touring the South Island of New Zealand “ Best trip ever! “ I highly recommend Jucy they’re in Australia and New Zealand and have multiple drop off and pickup points. So convenient and easy to use. I called Jucy as I thought my fridge wasn’t working, the lady was awesome and guided me through the process ( I needed to turn it on with the key pad on the van wall) it’s so neat that you don’t really need to plug in all the time either. Just take your own plug for the cigarette lighter, to charge your devices whilst travelling, the fridge and lights work on batteries powered by solar. #ilovemyjucygirl!
Perfect van for a music festival
Perfect van for a music festival. Beats setting up a tent. Drive in, unpack and party. The fridge and gas burner make camp meals super easy!
Anna Q
Loved our little Jucy van! Easy pick up and drop off too
It was the most nice an easy way to…
It was the most nice an easy way to rent a camper van in Australia
Great staff and booking process
Great staff and booking process. The vehicule had everything and was in good state.
JUCY NZ was absolutely amazing
JUCY NZ was absolutely amazing! I rented a Suzuki Swift for 10 days and did a road trip from Queenstown to Christchurch, and the whole experience was fantastic. From start to finish, the process was incredibly easy. The staff were friendly, helpful and provided outstanding service. The car was spotless when I picked it up, came with a full tank of fuel, and was surprisingly comfortable and very fuel-efficient — perfect for exploring the South Island. Everything was straightforward and hassle-free, which made the road trip even more enjoyable. I’d definitely use JUCY again and highly recommend them to anyone looking to hire a car in New Zealand!
The van was clean
The van was clean, comfortable and reliable. The equipment was all in good working order and most importantly the bed was comfortable. Also picking up and dropping off the van was seamless.
Way NZ use to be!
The man at front of desk was amazing! His humour and his introduction to a training new staff member made the experience for all easy going (I was nervous travelling on my own). The Van was amazing and you had all that was needed. I thought the fridge was a bonus touch and charging port because of the extra battery especially at a sports tournament. Able to charge phone during the day and collect cold drink and food also. Overall amazing and would definitely hire again! I'm fact a young Mcds worker asked us about it and told him he should take the leap and travel this way. This coming from a 5 star hotel booker. Really humbling experience reminded me of days with my grandparents the way NZ use to be.
Great service all round
Easy pick up and drop off, excellent staff interactions, friendly, trustworthy and never experienced any problems in many hire cars whilst in NZ
Highly recommend
From pick up to drop off, everything went smoothly. I did have an issue with my wipers which was resolved instantly. Great service, friendly staff. Overall a good experience. Good value for money. You get what you pay for.
Before committing I found Jucy to have…
Before committing I found Jucy to have the best deal and value for money. Once I picked up the vehicle I was really happy. It was a new vehicle in great condition and everything I needed was included. Pick up and drop off was VERY easy thanks for the staff. I’m already planning my next trip
From the slick pickup and orritation of…
From the slick pickup and orritation of van in Queenstown to the quick drop off in christchurch it was a very pleasant experience Recomend them
My experience with JUCY
The car was super well designed and very practical. You could fold the bed away and set up a table instead. There was plenty of storage space underneath the bed. There were curtains to give you privacy in the evening, so nobody could see inside even when you had the lights on. Everything I needed was included: a blanket, pillow, sheets and towel. The cooking equipment was also provided, including cleaning supplies. The cooler was powered by a separate battery, so it could keep everything cold throughout the entire road trip. It was honestly great! The service was also excellent. The girls were very friendly and helpful, and I even got a free camping chair. The car itself was a little older and had some minor damage on the outside, but it was well maintained and drove really well. I was genuinely sad to have to return it.My next rental car from another company looked similar, but it wasn’t even half as good. The daily price was higher and absolutely nothing was included — not even a blanket or pillow! And the “fridge” was just a basic cooler that you had to fill with ice yourself.So I’m really happy I got to experience JUCY. Next time, I’ll definitely rent from them for the entire holiday!
Very stressfree
Had a great experience with vini ensuring me and my family had a complete stressless experience with jucy rentals in Auckland NZ, back and forward to the airport via shuttle. Seamless no stress no hassle.
We rented the Berta 6 for our family
We rented the Berta 6 for our family, and what an experience! It had a toilet and shower, three double beds that comfortably slept two adults and four children, and plenty of storage. It handled well, and the airport shuttle service was super convenient. We’d definitely recommend it!
Great Service!
We rented a campervan to drive from Sydney to Perth - we chose Jucy because it allows dogs on board. The van was well equipped with everything we needed and reliable. We had an incident during wild, windy weather when a side window blew out - the Jucy admin staff handled the issue efficiently and the Adelaide staff fixed the problem promptly and we were back on the road with minimal delay. Great service!
Angela Zhang (Angie)
Excellent check in process. There was a free shuttle from the Queenstown airport. Staff were absolutely lovely despite seeming like they were a bit short staffed. I hope Jucy staffs them okay. You get emailed pictures of the car condition on pickup which saves you the trouble of taking pictures yourself.
Benjamin Magid
Awesome experience with the team at Jucy Rentals. Everyone we interacted with from pick up to drop off were really knowledgeable and easy to deal with. The car we got was excellent. Highly recommend for anyone travelling to Queenstown.
The van was great and it was super easy…
The van was great and it was super easy to communicate with the team if you get any problem or interrogations
Vee Reynolds
Great service from the team in Queenstown- everything was super easy - Roger was really helpful and friendly!!!! Thanks Roger
The support team helped in a quick and…
The support team helped in a quick and convenient way, so muy travelling didn’t get interrupted and they also compensated all problems. Really friendly team and very professional with their support
Mark
Compact motorhome with good inclusion of facilities but shame the 2 24v power outlets only work when camper connected up to external electrical supply.
Simple, easy.
Simple, easy service. I did the online check in which made the whole process smooth. I was given the brief on the vehicle, handed the keys and I was on my way! I opted for no excess, paid the extra for peace of mind and it was still cheaper than any competitor. It’s a no frills service, but honestly, if you’re just hitting the road for a few days, it’s more than enough.
Great and easy experience
We had the best time driving from Perth to Monkey Mia and back, our van was fantastic we had no issues at all. The booking process was super easy, the staff were lovely at pick up and drop off and it was all round a great experience!
Easy pick up and great service
Easy pick up and fast service - super friendly staff - Roger was fantastic - friendly and very helpful - thanks Roger - will hire from them again
Choose jucy.
First off, the staff is super friendly and easy to chat with. Second, the van is spotless and comfy. Third, it’s a pretty good value for money. Fourth, getting in and out is a breeze. And fifth, booking it was a breeze too. I’m pretty happy I went with Jucy.
The staff on pick were great
The staff on pick were great, booking process was easy
Joshua Winter
Roger was extermely helpful was able to help us pick our car early good experience
great experience from start to…
We had a great experience from start to finish with Jucy. From collection to drop off the crew couldn’t have been nicer to us. The van was perfect and suited us well from driving to sleeping !
The size and price offered from Jucy…
The size and price offered from Jucy was competitive. Though the vehicle was a bit old but no issue on our journey from queenstown to Christchurch.
Customer service and quality of vehicle
Customer service and quality of vehicle
Danielle Maia
We were attended by Roger, who guided us on the operation of our house on wheels that we rented and gave us several tips on how to drive, about camping sites and everything that afflicted us about driving in New Zealand. Thank you very much, Roger, you made our experience the best of all.
I had an absolutely fantastic…
I had an absolutely fantastic experience with Jucy! The campervan was incredibly clean, well-maintained, and packed with everything we needed for our road trip. One of my favorite parts of the trip was waving at other Jucy vans on the road—it felt like being part of a fun, exclusive club! The staff were also incredibly friendly and made the check-in process smooth. I will definitely rent from Jucy again for my next adventure! Highly recommended!
I have no hesitation to recommend Jucy
I have no hesitation to recommend JucyThe whole process was straightforward Great vehicles clean and modern
Rosie
(Translated by Google) I had a really good time with my Swift buddy. The staff here are so nice and friendly. Taiwanese people can rest assured that Jucy is a good car rental option. (Original) I had a really good time with my swift buddy. The staff here are so nice and friendly. 台灣人可以安心Jucy是個不錯的租車選擇
Charlize
Super exciting ready to go!!!! Such nice and supporting people. Rodger such a lovely worker
Vanessa
Off on amazing adventures with Jucy! An amazing experience. Thank you Roger for getting us sorted.
Rachel Accadia
Roger was sooo lovely and helpful!!
It was a great experience traveling and…
It was a great experience traveling and living in Jucy campervan
Easy to drive. Very smooth driving. Everything works perfectly fine in the Coaster.
Smooth driving. Everything in working condition.
Van wildflower tour
The staff were vry helpful when we aryvd late to collect th van. Our juicy was well equipt and a pleasure to drive. Tku to Kobe and Morena for sorting a minor problem we had.
Great experience
Great experience, was easy from start to finish. Was able to pick up from the top of New Zealand and drop off at the bottom. Shuttle was fast and efficient from the airport. Car ran smoothly and had no issue at all on our big journey!
We had a very good experience with the…
We had a very good experience with the Jucy condo. There were some small issues including one of the stove gas burners not staying on and a cracked shelf inside the fridge door. Overall we found the van comfy and staff helpful. One thing that would be appreciated would be longer hours for van return - we got back by 3pm but would have appreciated an extra hour
The staff were friendly and patient in…
The staff were friendly and patient in sharing to a first-timer to campervan! Vehicle was well stocked and equipped! Thanks to Jucy for the great experience!
Our experience was amazing from start…
Our experience was amazing from start to finish, however what the Auckland branch was terrific in their field when we dropped off our rental car. We were given a ride to the airport after, whilst the driver asked about our trip and made our last little time in NewZealand that much better. Would highly recommend
All the staffs are very kind and…
All the staffs are very kind and friendly and very informative. The idea of showing respect, greeting, and sharing information each other when July users meet on the road or in the campsites is very impressive. I have also had a few chances to do so it was wonderful. Mostly I had very wonderful experience with JUCY van. However, for the next users, I want to list 3 things to be fixed or changed on the Van that I have used this time. The first thing is, I think it is serious, roof leacking on a rainy day. Rain drops into the roof top bed. So the bad got wet when it was rainy. Somewhere in the middle of the roof on the passenger seat side. Regarding this matter, I have a video clip and a photo if you want I can send you them. Secondly, the door of the refrigerator does not lock properly, it sometimes opened when I steped on the break paddle. Lastly, the plastic bucket was broken so it should be changed as a new one. I understand these could be happened at anytime but the reason I would like to list these here is that I could be the next user as well and I would soon.
Everything's great
Our little RV was really well-built — better than larger vehicles we’d had before. Its size and features are just perfect for two people. It’s not big, but it has everything you need, and it’s really cute with its high roof and green paint job! It fits into any parking spot. We had a great time with it! The staff is very friendly. The value for the money is excellent!
Very easy process to hire a campervan…
Very easy process to hire a campervan friendly staff good value for money good neat & tidy van
Best rental company experience ever
The friendliness of the staff made me realise that jucy is an excellent company to work for. I love the free hot drink station. My grand daughter explored everywhere while we waited
Catherine Carter
Trip started off a bit rocky when we arrived at JUCY rentals in Queenstown and realised we had booked the wrong pickup location. Roger and the team were amazing and went out of their way to get a caravan ready for us that day with no notice. Even taking the time and staying back past closing to go through everything with us. We had no issues with the caravan during our travels and cannot recommend JUCY enough!
Ease and flexibility
Jucy was a short Uber trip from Perth domestic airport. Cobie made pick-up easy. He showed us around the van. The van was a pleasure to drive. So easy. It also gave us flexibility to be spontaneous on our trip. The cost of the van resulted in good savings for the entire trip. A small fridge on board meant we could self cater. Find a park with a view, make our own lunch, and enjoy the view. It allowed for cheap overnight stops at caravan parks. Bedding was supplied with the van. Doona was warm enough for the cold nights. Drop off was easy too. The campervan made for a great experience. A great holiday overall. Thanks Jucy.
A great time in our Jucy van!
We had a great time in our Jucy van. Picking up and dropping off the van was quick and easy. The van had everything we needed in it and was very well put together. The van drove well. All round a truly fab experience!
Pleasantly surprised
I was a little hesitant about renting a Jucy van, but was pleasantly surprised. I rented a Jucy Condo from Auckland airport. This was just the right size for me travelling by myself. The whole process from pickup at the airport, handover of the vehicle, return of the vehicle and drop off to the airport was fast, easy, uncomplicated and straight forward. Staff were extemely helpful and friendly. I hired a van during low season and this was really good value for money.
The staf is very nice and…
The staf is very nice and accommodating. Everything is made pretty easy. However some parts of the vans show clean marks of use
Rafael Moraes
Had a great experience with JUCY! The whole rental process was easy and straightforward, and the staff were friendly, helpful, and professional. A special thanks to Roger for his help and for making everything so easy for us. The car was super clean and exactly what we needed for our trip. Highly recommend JUCY!
Coaster was great to drive
The booking process, the staff, pick up and drop off were all easy and great. The campervan was great to drive, so easy, even reverse parallel parking was a breeze. The layout inside the van is not ideal and bed/cushions very uncomfortable. But we still enjoyed ourselves.
Great!
Great van, good instructions both verbally and written down, and amazing journey.
Friendly staff and helpful when…
Friendly staff and helpful when questioned needed asking.
Brilliant way to tiki tour!
Brilliant way to tiki tour around and see the country!
Good option for a good price.
Easy to rent. Easy to use and very nice people working there helping with the pick up and drop off.
Raviah Chapman
Rodger and rodriguez did an amazing job helping us today! Super friendly and patient guys. Would highly recommend Jucy as we had a great experience with those two men
EverythingisBS
Roger or Robert I forgot his name but he’s a legend he gave us a sick discount. He deserves a raise
Emma Sun
I would like to give a big thank you to Roger for his excellent service. He was very friendly, helpful and patient, and explained everything clearly to us. He also kindly provided us with a heater for free, which was really appreciated, especially during the cold weather. Roger was very professional and made the whole experience easy and pleasant. We really appreciate his kindness and great attitude. Thank you, Roger!
Immy Casey
Great experience hiring a campervan. Easy process and great communication, they also provided airport pick-up and drop off. Van was in good condition and had everything we needed for a wonderful stay in NZ. Would recommend to anyone looking to hire transport in Queenstown.
Daniel Büttner
The heating in my campervan wasn't working and Roger and India quickly got me another car. No discussions, just quick problem-solving and one very happy customer. Thanks guys! 🥳👍🏻
Kiri Martyn
Great customer service anf competitive pricing.
Great van experience!
Great van, really easy and comfortable to drive. Loved the cozy lighting in the evening! This is my second van with JUCY and I would definitely recommend it. Registration process is smooth and when you drop off the van, they don’t rush you to leave, you can chill there for a bit until you figure out where to go
Great experience!
I had a really good experience overall. The customer service was friendly and helpful, and the pickup process was quick and easy. The car was clean and well presented when I picked it up, which made the whole experience even better. Everything was straightforward and efficient, and I would definitely use the service again.
Lauren Rogers
I'm happy with my experience with Jucy. The staff were really friendly and laid back and went above and beyond. I would say the staff at the Queenstown location left the lasting impression for me and is what prompted me to leave a 5 star review. The process of picking up and dropping off was easy. The van was a little bit damaged on the outside already when I hired it but it didn't detract from my experience and the price was really reasonable for what you get. The call centre was a slightly different experience, when I called to extend my rental the first time they were easy to talk with and extended with ease and I didn't have much of a wait time on the phone and they honoured the winter discount and daily rate. When I tried to extend again I was on hold for 30 minutes and they wanted to charge me quite a lot more for extending (more than 4x the daily rate I was paying previously!). I'd recommend booking for the full time you need it to not come across this issue. Overall pretty happy and would use Jucy again.
Incredible staff
Once we received the campervan, the staff was incredibly helpful in helping to plan our roadtrip, offering honest and valuable opinions regarding different destinations. He also was thorough in his instruction and explanation of how the campervan works. While I don’t exactly remember how to spell his name, the gentleman in Auckland whose name started with a K was so kind and we are grateful to him for helping make our trip to New Zealand as wonderful as it was!
Stress free
Very competent, friendly service, on the road very quickly. The van is great, perfect for our trip
Mitchell Hampton
Blake was very helpful and made this last minute booking very easy, cheers Blake
I really liked everything
I really liked everything. Pleasant service, a great new van, and quick support when problems arose. We traveled 6,500 kilometers.Travel, it's worth it.
Reliable Jucy van
Reliable Jucy van. Really nice and friendly staff. Fair price.
Kim Callisters
Great Suzuki and great service, would definitely recommend this company to anyone. Staff are very helpful and knowledgeable. Thank You ☺️
Easy pick up and great service
Having spent days searching for the right rental car company, I knew I'd made the right choice with Jucy. Affordable, easy booking and pickup and they ensured I knew where everything was in the car.
Diane Berry
Drive was super smooth
Jennifer Santos
We have chosen Jucy because they are more affordable than the others, even though the campervan that we had was a bit tired it still delivered its purpose.. we had everything we needed (oops except for a heater, we bought a small fan heater) while exploring the stunning New Zealand . I would still recommend them 100%. Oh they could do with more staffing too.
Dpes Josi
Great service with lots of range of vehicles. Staffs are very helpful
Patrick Keane
Very affordable and easy
Really lovely staff
Really lovely staff, very decent price on the vehicles. Good communication, and just overall a great experience
Great service
Great service and a no worries trip from pickup at the airport to delivery back there after seven days of trouble free motoring⭐️⭐️⭐️⭐️⭐️
Louis Hunter
Very affordable
Vincent Nardi
Sunita was amazing. Very detailed and efficient explanation.
Darcy Robb
Very good, Sumita
Nuria Fraile
The experience was wonderful, everything we needed for our stay was included and well organized. We would hire our small green rolling villa again without hesitation!
N Adel Ain
This crib has became my safe little home on wheels during my solo roadtrips in the South Island. It didn’t break down, easy to park with a cruise control during my drive, reliable on fuel and got me everywhere I wanted to go. Plus, the staff were friendly and helpful. Great service, great campervan, and I’d happily trust them with my next adventure!
Olivia Deconinck
Excellent service
Great team at Jucy
Friendly, helpful, engaging staff: just makes everything easy and stress-free
Tim Wilson
Wonderful people. Really friendly service e and support, particularly Jo and Blake
Fast and easy booking
Fast and easy booking, friendly staff. Highly Recomended. 👍👍
cooperrgammonn
Blake was a legend, helped me book a van last minute when I desperately needed it 👍
Great friendly staff
Great friendly staff, dropped into Melbourne branch with a couple of van niggles, no problem at all, fixed with a big smile. Thanks guys
Jennessa Fong
Roger at the Queenstown branch was extremely helpful, thoroughly explaining the van's features and operational details, which was especially valuable as we hadn't travelled in one before. We travelled around the South Island for around 2 weeks in the JUCY Chaser and absolutely loved the experience. The campervan is spacious enough to stand up in comfortably and is equipped with everything needed for a road trip, with only occasional stays at paid caravan parks to empty waste and refill water.
Jordan Alford
Sunita was super helpful under the circumstances we had, and she has great customer service skills :)
Sergey Tumanov
Sunita, great. Thanks for your help
iris denooijer
Sunita gave us a lot of tips and good recommendations. Great customer service
Von Rijn CANTRE
Its my family's first time to do a road trip in a campervan in the beautiful country of NZ in Queenstown. And the people from Jucy Campervan made it easier for us. Customer service 10/10
Price reasonable
Campervan for 6 people - 👌 👍 🥰 We would do it again and will be booking via Jucy again. Thank you Jucy.
Héloïse Laroche
Very good shuttle and drop off ! Thank you Sunita !
Gabriel .l
Perfect drop off to the airport thank you Sunita
정바름
Friendly staff. Quick and hassle free airport shuttle. Thanks Sunita :)
Abigail Boyle
3rd year renting with jucy, the crib is perfect for 2 people never had an issue with renting from jucy queenstown!!
Clare Moss
Sunita was incredibly helpful and made it super easy!!
Ella
Selita was great with her induction of the van
William Reimers
Sunita was extremely helpful and very kind. She made this experience smooth and easy for us. Lovely customer service. Highly recommend Juicy.
中村陽翔
Sunita is very kind and helpful!!
Rebecca Hegh
Saneta Very helpful and informative
Jyothis George
Sunita was great and fast with processing the vehicle.
Jason Roberts
Picked up from Queenstown they were very helpful
harry farrell
Amazing!!
Cooper Filbey
Sunita, did an amazing job getting us in and out ready for our trip. Sensational!
luis razo
Excellent service, the receptionist Sunita was very helpful!
jose pablo razo
Thanks Sunita for the fast and easy way to rent a car!
Santiago Sanchez
(Translated by Google) Excellent service, thank you. (Original)
Excelente servicio gracias
Dubois Vivien
Sunita was very helpull thank you !
Ewen Stewart
Sunita was a great help. Explained everything well to me and answered any questions I had :)
Daniel de Lore
Great Customer service thank you Sunita
Karl Moroney
Sunnita was very helpful!
Jesse Nunan
Fire (not literally) - great car, great trip, lit scenery
Alessandro Ronga
Very helpful and kind! She explained how everything worked! Amazing service!
Phillip Ngatoko
Very excellent service with the very hospitable staff! Car was super efficient on fuel! Definitely recommend very highly
Amber Stewart
This morning I picked up my rental car from JUCY, and the customer service was on point.. attentive to each client and very patient. Thank you ☀️
Gemma D'Souza
Quick free pickup from airport. Free coffee at the depot was a nice touch as we had to wait a wee while due to a busy patch and minimal staff. The staff were very friendly and apologetic and once we were seen, we were in our rental car in no time.
Roberto sanchís rodríguez
We had a problem with the engine, which was fixed in 5' without problem! Roger, help us all the way through. Even, making sure that another caravan would be available for us, if necessary. We had a rough start on our two weeks trip van. Which was fix without delay! Thanks Roger 😁
ケンスタ
The best experience！！
Matthew Bentley
Very straightforward, easy to deal with.
Ali Brasier
Sunita is fantastic! Informative, funny, made the pick-up incredibly easy
Cindy Van Niekerk
Sanita was very good and helpful from the minute she picked us up at the airport. It was the first time we rented a campervan and can highly recommend hiring from Queenstown.
Narinder Singh
Great experience! The car was clean and in good condition. Staff was friendly and helpful. Highly recommend!
Aston White
Sunita is amazing, very chatty, friendly, and informative. Top top job👍🏼
Olivia Hogan
We had a great experience picking up the chaser with Sonita! She was lovely and very helpful in explaining to us how the camper works. Thank you!!
Tahlia Hall
Sunita was absolutely amazing and so helpful! She has made it super easy to understand how everything works! She is fabulous.
Milja Majava
Very good and competitive pricing. Very nice and helpful staff. No unnecessary hassle with anything and clear deal. Felt I can trust the due process which is rare with car rental… Only thing which was suprising was that extending the rental was much more expensive than the original price per day. However, still very easily done.
Quick and easy pick up process with friendly staff! We had a Gen 1 Chaser so it has done some time, but overall she ran well and was dependable. When our grey water hose broke we swung by the branch in Queenstown and they replaced immediately and even offered to dump our grey water tank for us so we could get back on the road faster. The lime green is for sure a vibe but makes it fun waving at fellow Jucy’s on the road!
Bo Esgar
Quick and easy pick up process with friendly staff! We had a Gen 1 Chaser so it has done some time, but overall she ran well and was dependable. When our grey water hose broke we swung by the branch in Queenstown and they replaced immediately and even offered to dump our grey water tank for us so we could get back on the road faster. The lime green is for sure a vibe but makes it fun waving at fellow Jucy’s on the road!
Sharna R D
Sunita is an absolute Gem, a big ball of fun, personality, and high energy, pickup was easy to organize, and Sunita helped us through our paperwork swiftly. Thank you sunita
Ella Victoria
Sunita was amaaaaazing! Thanks for the awesome help!
voon hsing Foo
It was a breeze to check in and check out the vehicle, there were some small flaws in the vehicle but nothing serious that will affect our adventure negatively, vehicle drives pretty well, it was comfy and cozy. Nothing much to complain except the weather which was rainy (obviously not Jucy's fault)
Amilcar
(Translated by Google) Excellent service and friendly staff. (Original)
Muy buena atencion y amabilidad de su personal.
emily fraser
We had a great experience at the Queenstown Jucy! I even got to the airport after dropping our van off and realized I forgot my water bottle and they were so kind to go find it and get it back to me. I could not recommend them enough!
Bonnie Jack
Sunita was very helpful! And it was amazing to have a transfer from the airport
We had a great 8 days from Queenstown - Wanaka - Hokitika - Mt Cook - Queenstown, the camper was reliable and fun to drive. The highlight was waving to all the other juicy vehicles. I was great to be able to stay at the different caper grounds on the way.
Rachel Smith
We had a great 8 days from Queenstown - Wanaka - Hokitika - Mt Cook - Queenstown, the camper was reliable and fun to drive. The highlight was waving to all the other juicy vehicles. I was great to be able to stay at the different caper grounds on the way.
Cheryll Johnstone
Jucy has been our go to company for campervan hire for trips around the South Island New Zealand. We have found the online booking process easy. The staff are friendly and helpful and the vehicles are well maintained. We enjoy giving and receiving the “Jucy waves” as we travel the roads. The vans are easy to drive and we have everything we need for our trips.
Steve Murray
Friendly with clear and concise communication
jorge leal
The personal attitude is incredible!!!
Destination Mundo
I liked the staff, the whole process was very easy and straightforward. The van did well. We spent most of the time driving actually around the south island. The tip for downloading the app campermate was crucial for finding a safe spot to park overnight. Just really loved the whole experience
Rebecca Axelsson
We had a very good time with our campercar, ”crib”. Everything went well and picking up and dropping off was quick and easy. Staff was very friendly, extra thanks to Andrew in the Queenstown branch who was very quick to help us when we had some problems (no problems with JUCY). Would recommend :)
Tsugumi
(Translated by Google) The staff at the Queenstown Airport office were wonderfully polite and helpful. While the car was drivable, the wiper wasn't very effective, which was a slight disappointment. The signs were easy to understand, and returning the car was simple, so I would like to use their service again. (Original)
クイーンズタウンエアポートの事務所のお兄さんの対応が素晴らしく丁寧で親切でした。 車は乗れるものの、ワイパーの拭き取りが悪かったのが少し残念でした。 看板もわかりやすく、返却もしやすかったのでまた利用したいです。
The experience has been amazing, from Queenstown to Christchurch, but the only downside is our exchange rate hurts everytime you fill up with fuel ⛽️
Andy Kunz
The experience has been amazing, from Queenstown to Christchurch, but the only downside is our exchange rate hurts everytime you fill up with fuel ⛽️
Markku Ilmanen
Very friendly and good customer service. I had some confusion with the web page check-in as I got a strange pop-up claiming that the rental price had just changed (almost doubled). Ignoring that and everything went smoothly. Car had over 400000km on meter, but clearly well serviced as it was good to drive (suspension and brakes) even with the somewhat strange speeds that the local use. As a holiday driver I spent first some amount of time in the side of the roads just to let the locals to pass, but after a couple of days I had calibrated my brains to the pace. On the first small rain I thought that windscreen wipers were bad, but no, they were just a bit dirty and I had no issues after first proper rain. There is good enough space for one 186cm long person, but I would not recommend for two people over 180cm unless you are still young and/or in love.
Clément LAGANE
(Translated by Google) Great agency! I recommend it. (Original)
Super agence ! Je recommande
Brian Choi
Easy process. Friendly staffs.
Alex Wong
Vehicle is clean with all necessary facilities on road. Just to note their Hiace campervans are run in petrol which may affect your fuel budget.
Haochen Yang
Easy booking and collection process. Friendly staff. Reasonable price. Happy with my car.
Great company. Pick up and drop off where really straight forward. The van was great, easy to drive and comfortable as our home for 2 weeks. I'd recommend Jucy very highly. The van was equipped with everything we needed, bedding, towel , cooking equipment and washing up stuff. It was a really good conversation and the vehicles are clearly very well maintained.
Jack Beddoe
Great company. Pick up and drop off where really straight forward. The van was great, easy to drive and comfortable as our home for 2 weeks. I'd recommend Jucy very highly. The van was equipped with everything we needed, bedding, towel , cooking equipment and washing up stuff. It was a really good conversation and the vehicles are clearly very well maintained.
Alon Ben Dov
Good customer service. Helped me!
Danielle Hart
Quick service, everything worked, no issues with the vans, great trip
Taylor Brown
Verry helpful and friendly
Núria Mitjans
Sunita has helped us to have a very easy and quick pick up. She was so charming and helpful, explaining us anything we need. Everything has gone quick and easy!
Holly Baker
Very easy pick up and Sunita was very helpful!
Agnes Morelli
Goods service by Sunita!
Rebecca Nilselid
Sunita is very nice!
oliwkapop
Sunita helped me a lot, super easy pick up sunny personality and very lovely experience! I booked through Imoova super nice experience so far 🩷🩷🩷
Mike Lim
We got a SUV for 1 week and it was really good. Pickup from queenstown and return in christchurch. Staffs handling our pickup and return are very nice and prompt. After return, they even send us back to our hotel. Will be even better if the office hours can be extended till late night for those coming in later
Teresa Leeman
Wonderful service, would use them again.
James Garrett
Your supervisor Sunita was incredibly helpful both on pickup and delivery. Thank you so much for the faultless vehicle. Thank you.
lauren shuba
Sunita was a pleasure to work with!
Ranjit Hundal
We rented a car for a road trip from Queenstown to Christchurch. After picking up the car, we looked at some reviews and honestly they were quite worrying. However, our experience turned out to be completely fine. The car did have high kilometres, but it was in good condition and performed well throughout the trip. We had no issues at all, and overall the experience was very good. Happy with how everything went.
F. N.
Smooth pickup. Blake was especially patient and helpful in answering all my questions.
Caoimhe O'Connor
Great pick up! Sunita was very helpful
Bonnie Martin
Lovely easy pick up with Sunita!
sasha bandler
Sunita was very helpful!
Leah Rimland
Sunita was amazing and very helpful! Easy pickup and check in. Was able to do most on my phone beforehand.
Adelaide Ngoc Phan
Sunita has been very helpful during pick up and drop off, thank you for giving us your tips around Queenstown!
LakiBoi (LakiBoi)
Decent Car for a great price. Highly Recommended for long rides.
Jorge Delmo
(Translated by Google) A fantastic airport pickup experience and exceptional service from Daisy! Highly recommended. (Original)
Una muy buena experiencia de recogida del aeropuerto y un servicio excepcional de parte de Daisy!! Muy recomendable
Matthew van der Merwe
Daisy helped us so much, prepped to hit the road!!
Anne Christopher
Sunitha helped us with our reservation and gave us a very detailed tour of the vehicle. She was very nice and open to resolving any questions we had and support we needed. Great service!
Hugo Vrn
Sunita was really great, thank you so much
Catherine Rocks
Daisy was extremely helpful during the pick up of our van
Aris Heard
Good service, staff very friendly and helpful and the van easy to drive.
Aysa Tamiri
First day 😊😊😊
Tess Gebbie
We had such a fantastic experience picking up our vehicle at the JUCY Depot in Queenstown. Cat and Sunita went above and beyond to help us and answer all of questions. The van was in pristine condition.
Paul Cook
Great hand over with lots of good information to help us on our way to a great holiday.
Lina Bergenheim
Daisy was lovely! Very nice and informative.
Mikołaj Pasionek
Great experience! Daisy was very welcoming, ready to answer any questions and showed me around my van.
Kadek Suartana
good quick service, good vehicle, no concern at all.
Holly Mazzei
My parents just picked up there van. It was super easy to understand how to work as use the van and our guide was Sunita who was very helpful, clear and kind 😊
Irving Thien
Rented the Crib for 2 weeks. Great service, friendly staff. Vehicle is reliable and easy to drive. Pleasant experience overall.
Justine Cabandong
Sanita was so helpful! Seamless check in
I recently hired a car from Juicy Car Rentals in Frankton, Queenstown, and had an excellent experience. The location was very easy to access, making the pick-up and drop-off process smooth and stress-free. The team provided great customer service, answering questions clearly and helping me get on the road quickly. The car was in good condition, clean, and perfect for exploring Queenstown and the surrounding areas. I really appreciated how straightforward the whole process felt, with no hassle and friendly staff throughout. I would highly recommend Juicy Car Rentals in Frankton to anyone visiting Queenstown who wants reliable cars and top-notch service.
N Sanjana Rao
I recently hired a car from Juicy Car Rentals in Frankton, Queenstown, and had an excellent experience. The location was very easy to access, making the pick-up and drop-off process smooth and stress-free. The team provided great customer service, answering questions clearly and helping me get on the road quickly. The car was in good condition, clean, and perfect for exploring Queenstown and the surrounding areas. I really appreciated how straightforward the whole process felt, with no hassle and friendly staff throughout. I would highly recommend Juicy Car Rentals in Frankton to anyone visiting Queenstown who wants reliable cars and top-notch service.
A great experience overall! The two vans we had were old (320k& 400k km on the odometers) and our first one started leaking oil buy we called them immediately as we noticed and they set us up with a mechanic that could come out (was there in 20 minutes) who recommended we bring it back and trade it in for another the next day. We did and it was a quick and seamless experience. The employees were so friendly and very timely, often opening shop before 8:30am if we were outside waiting. Kudos for going above and beyond! We did avoid going east over Arthur’s pass because we were afraid our first van wouldn’t make it but our second one might have… unfortunately we had to cut Christchurch out of our trip… still giving 5 stars because compared to our customer service experiences where we live, this place was amazing to deal with. The van itself was comfy and had everything we needed. We used both included beds and both were cozy with the comforters and sheets provided.
Meagan Marley
A great experience overall! The two vans we had were old (320k& 400k km on the odometers) and our first one started leaking oil buy we called them immediately as we noticed and they set us up with a mechanic that could come out (was there in 20 minutes) who recommended we bring it back and trade it in for another the next day. We did and it was a quick and seamless experience. The employees were so friendly and very timely, often opening shop before 8:30am if we were outside waiting. Kudos for going above and beyond! We did avoid going east over Arthur’s pass because we were afraid our first van wouldn’t make it but our second one might have… unfortunately we had to cut Christchurch out of our trip… still giving 5 stars because compared to our customer service experiences where we live, this place was amazing to deal with. The van itself was comfy and had everything we needed. We used both included beds and both were cozy with the comforters and sheets provided.
Millee Powell
Great pick up process, simple, quick and easy!
Nathan Dwyer
Quick, simple and easy induction. 10/10
Oholiab A-Muteb
Daisy was very thorough, clear and friendly!
Leon Söderlund
Daisy was very nice and informative.
Jamison T
Thanks Sunita
Jocelyn Jayme
Odrej & Sunita amazing customer service !!
Pamela Spindle
Sunita was incredibly helpful and responsive!! She is an asset to Jucy for sure!!
Filippo Pasciuto
Daisy was fantastic , the check in was perfect!
daniel riondet
Sunita was excellent with hé h her
Likas Bay Rotary Club
Very quick pickup! Friendly service
Alyssa Britten
Daisy was super helpful, kind and efficient. She walked us through checkin and the vehicle’s set up in no time and didn’t miss a thing!
Lachlan Prendergast
Daisy was very informative and helpful. A quick and easy process
anita vanstone
Sunita was very helpful and polite 😊
Michael Hester
Daisy was great in the pick up process and was able to answer all my questions and set us up for a great trip!
Aravindh Sundaragopalan
Great. Daisy helped a lot
Caroline MOCKLYN
Perfect ! Very nice and patient
片野祐斗 Yuto Katano
Ms. Sunita gave us full explaining for canper van and it was great experience for us!
Lulu
We had a good pick up service from Sunita(super friendly!!), the process was smooth and she answered all our questions clearly. It’s our first campervan experience in New Zealand and already so excited! Thank you 🤩
heidi pearson
Excellent service with friendly, attentive staff throughout.
Pickup process was fantastic! We were greeted with a friendly smile as soon as we walked in the door, and the customer service was top notch. We had Daisy helping us, and she was incredible. Super knowledgeable about the van, camping in NZ, and roads around the South Island. We feel completely at ease, and ready to set off on this adventure. Thanks Jucy, and Daisy!
Chris
Pickup process was fantastic! We were greeted with a friendly smile as soon as we walked in the door, and the customer service was top notch. We had Daisy helping us, and she was incredible. Super knowledgeable about the van, camping in NZ, and roads around the South Island. We feel completely at ease, and ready to set off on this adventure. Thanks Jucy, and Daisy!
Nathan Long
Jucy pickup was amazing. Staff were so helpful. Sunita was incredible, went above and beyond. She did a great walk around with our van and was so friendly!
Lois Leneghan
Sunita was so kind and patient! She explained everything in the van very well & wished us all the best with our trip!
Xavier McCann
Sunita was unbelievable, she was incredibly helpful and super friendly. We loved hiring our van off of her.
István Fazakas
Picking up our crib was super easy Sunita was super helpful and quick.. under 15 minutes
I’m very sorry it has taken me so long to write this review, but my experience with JUCY Car and Campervan Rentals in Queenstown, New Zealand truly deserves recognition. Back in October 2024, their customer service team went above and beyond to help my friend and me secure a vehicle through their relocation deal, and the price was absolutely incredible. From the very beginning, the staff were friendly, knowledgeable, and genuinely excited to help us make the most of our trip. They clearly explained the relocation program, answered all of our questions, and made the entire pickup process smooth and stress-free. Thanks to their guidance, we were able to lock in a deal that felt like a once-in-a-lifetime opportunity. That relocation program was an absolute steal, period. It allowed us to travel the entire South Island for a full week at a fraction of the usual cost. Because we saved so much on transportation, we were able to spend more on experiences and adventures—glacier views, mountain drives, small towns, and unforgettable landscapes straight out of a postcard. Dropping the vehicle off in Christchurch was just as easy. Even though it was extremely busy with many people returning vehicles, the staff handled everything efficiently. I was checked out very quickly and on my way to the airport without any hassle. JUCY didn’t just rent us a car—they helped make a long-held travel dream possible. I highly recommend JUCY Queenstown to anyone looking for great service, honest pricing, and an unforgettable New Zealand road trip experience.
A.p. Gerspach
I’m very sorry it has taken me so long to write this review, but my experience with JUCY Car and Campervan Rentals in Queenstown, New Zealand truly deserves recognition. Back in October 2024, their customer service team went above and beyond to help my friend and me secure a vehicle through their relocation deal, and the price was absolutely incredible. From the very beginning, the staff were friendly, knowledgeable, and genuinely excited to help us make the most of our trip. They clearly explained the relocation program, answered all of our questions, and made the entire pickup process smooth and stress-free. Thanks to their guidance, we were able to lock in a deal that felt like a once-in-a-lifetime opportunity. That relocation program was an absolute steal, period. It allowed us to travel the entire South Island for a full week at a fraction of the usual cost. Because we saved so much on transportation, we were able to spend more on experiences and adventures—glacier views, mountain drives, small towns, and unforgettable landscapes straight out of a postcard. Dropping the vehicle off in Christchurch was just as easy. Even though it was extremely busy with many people returning vehicles, the staff handled everything efficiently. I was checked out very quickly and on my way to the airport without any hassle. JUCY didn’t just rent us a car—they helped make a long-held travel dream possible. I highly recommend JUCY Queenstown to anyone looking for great service, honest pricing, and an unforgettable New Zealand road trip experience.
Malcolm
Daisy was very friendly and made for a pleasant start to the trip. Very easy to get onto the road. Will update once the trip has gone on
Bryan Walsh
We had Daisy helping us. Wonderfully thorough and easy, definitely covered all the basics/necessities!
Nicholas Clifton
Really good experience, would definitely recommend.
Carl Aurel Burggräfe
Perfectly explained and beginner friendly
원더풀라이
Vinay He was so fine.
헤이즐넛카페
(Translated by Google) Blake. He was very friendly and explained everything thoroughly. I will definitely rent from him again. (Original) Blake. 정말 친절하고 설명을 충분히 잘해줬어요. 다음에 또 다시 렌트할 예정입니다.
chul hee lee
Good
Andrew Gussman
Just picked up our van and Christiana made everything so easy for us!
Ava Freeman
Thank you Christiana was so helpful!
Claire Holland
Vinay was great! Super friendly and helpful. Put us at ease straight away for our first campervan experience
Lila Shavian
Vinay was an amazing host showing us the camper with a smile. He made our day :-)
Sophie Rutland
Really efficient friendly service. The shuttle to and from the airport was a really helpful bonus. Really lovely staff! Would use again!
santul bhatia
Amazing Toyota campervan to drive highly recommend
Everything about hiring a campervan has made my holiday so comfy and convenient. Highly recommend travelling NZ in style and Jucy has made that possible for me. Good prices easy hiring experience and friendly staff. I managed to travel from Queenstown to Auckland. Yeyyyy
Esther Matthews
Everything about hiring a campervan has made my holiday so comfy and convenient. Highly recommend travelling NZ in style and Jucy has made that possible for me. Good prices easy hiring experience and friendly staff. I managed to travel from Queenstown to Auckland. Yeyyyy
I drove the Suzuki Swift and had it for 9 days. I was impressed by the friendly staff and how easy to pick up and drop off to car. Good price The free shuttle went every 15 mins to and from the airport. I will be going with Jucy again. Maybe a bigger car as the Suzuki Swift was rather small but overall a great little car.
Jackie Wesley
I drove the Suzuki Swift and had it for 9 days. I was impressed by the friendly staff and how easy to pick up and drop off to car. Good price The free shuttle went every 15 mins to and from the airport. I will be going with Jucy again. Maybe a bigger car as the Suzuki Swift was rather small but overall a great little car.
Nick Hockey
Good value for money. A Suzuki Swift for less than $30 a day.
Sadu Kubsad
Jucy car rent is very good with fantastic customer service and friendly.
Samaantha Sin
We had a fantastic experience with JUCY Car Rentals during our trip! The pickup process was simple and efficient, and the team at the counter were friendly and helpful.
Priscilla Cheung
Very easy to hire car and excellent communication
Sarah Moran
The staff were very efficient when I went to collect, really clear about uses and how I was expected to return it. They took the time to make sure I had everything I needed- offering snow chains. The Campervan was also in really good condition, well maintained and drove smoothly which made for a lovely trip! Thank you
SVS
Very comfortable van to drive. Has everything you need for a road trip . Good value for money Highly recommend.
Garcia Mata
The price was excellent, and I would definitely rent from this company again on my next visit. /// thanks you
Blake Liversage
Super easy, great service, seamless. I recommend the stress free plus insurance. Made everything much easier and better. Would recommend and will definitely use jucy again.
Pilou Mokeddel
(Translated by Google) Travel worry-free in a country from the moment you pick it up to the moment you return it... travel JUCY!!! When you've picked it up, it's for life!!😜 Thank you, EVA 🙏🙏🙏 (Original) Voyager sans soucis dans un pays du début de la prise à la fin de votre retour de votre véhicule…..voyager JUCY!!! JUCY quand tu l’as pris c’est pour la vie !!😜 Merci EVA 🙏🙏🙏
Denise Matene
Awesome pepes to deal with really helpful and friendly and the car was good thank you 🤩
Carolynne Masson
We have used Jucy Queenstown many times and they don't disappoint! From pick up at the airport to the car to drop off, it's all a breeze, service with a smile! Thanks Jucy!
Janine Ayling
I found the staff at Jucy friendly, diligent & the service from & to the airport was a must, so thankful the service was provided. Calling me after landing in NZ was great 👍 I have used Juicy a few times when going to NZ & will continue to use their service in the future.
Breck Curtis
I recently went on a bit of a ten day roadtrip adventure around New Zealand and Jucy was the company that I went through for my campervan. The vehicle was exactly what I needed to both get around, and setup overnight in (as NZ has some great freedom camping sites). I picked up my vehicle in Christchurch, but during my trip, when I went to Queenstown and was heading down towards The Anau I got involved in a serious crash (my first such incident, and it was pretty scary..). I hit a patch of 'black ice' and lost control of the vehicle, and the campervan ended up on its side in a ditch and into a farmers paddock. Black ice really is no joke; and is incredibly difficult to see; after my encounter, I strongly advise being mindful of it as best we can, especially during the colder months of the year. Thankfully I managed to get out of the situation pretty unscathed other than a bump on my elbow and the fact I bit my tongue; so I am immensely thankful for that. The locals, the fire department, the police, ambulance service and the farmers were honestly incredible, friendly and so helpful which made such a difference in this kind of situation. Thankfully I got out the full insurance package (the stress Free plus), which I leaned into thinking it's better safe than sorry, and I'm really thankful I did- and now I kind of strongly recommend it, as you never know when something might happen. I want to give major thankfulness to the Jucy crew, who were incredibly supportive during this time. At the scene on the phone they were amazing to talk with, and definitely put people first, and emphasized that they were just thankful I was okay, and when I got back to Queenstown, the team there were amazing. They offered me another vehicle, which I collected the next day (as I wanted to give myself a little break from driving before deciding to head out of the mountains back towards the coast). They even called to check in with how I'm going; again, an incredibly supportive team. When I got back to Christchurch to drop off my vehicle, the team there were equally supportive. All of this made such a world of difference at this time. So, I really have to say I highly recommend them; from both the comfort and affordability of the campervans, and for the amazing services I experienced behind the scenes. Overall, despite this incident with black ice, New Zealand provided so many incredible moments and experiences. It's an amazing place, and the campervan definitely allowed me to thoroughly explore so much of it.
Julia Mazze Cerchiaro
We had an amazing experience with the staff. Roger at the Queenstown airport was friendly, knowledgeable and made our arrival and car pick up a breeze. The return on Christchurch airport was with a lovely German guy (didn’t catch his name). He went out of this way to help us after hours and the level of kindness and service was truly outstanding. The car we chose was basic but well cleaned and worked well, we didn’t have any problems. My only suggestion would be to leave an ice scrapper in the car for South Island winter customers. Everything else was flawless and the staff is 10/10! Thank you!
TC Low
Compact camper, very compact. Way to go if you going in very tight budget.
Andy Nielsen
Overall great experience. When checking in, make sure to ask about their “pay it forward supermarket”. This is where past travellers leave behind useful things like cleaning products, cooking products, condiments, alcohol etc for those beginning their trip. We could’ve saved a fair bit of money if we’d known about it, but no one on staff mentioned it when we arrived. The vans were well maintained. Only complaints from ours was the wiper blades were useless and the front tires were fairly smooth (thankfully we had no rain). Our fridge door was broken, which we didn’t discover until two days in. Thankfully it was still functional with a bit of MacGyvering. Useful items to bring before starting your journey would be cigarette lighter chargers and a mobile phone holder! Jamming mine between the windshield and dash worked for the most part but was not ideal. Overall, JUCY were great to deal with and the van served us very well. The bed is surprisingly comfortable and the Toyota Hiace is the ultimate workhorse that never lets you down! Would hire again.
chialin lin
Great experience, staffs were both nice and efficient at both Queenstown and Christchurch locations. Great price and great car!
Natalie G
Rented a Suzuki swift from here and drove it all around the coast. It was a bit older but ran fine, was good on gas mileage (which is pricey there), and was much cheaper than the other rental locations. Rental process was smooth.
Lachlan McKenzie
Cheap cars and prompt service. Really appreciated how easy it was to extend the rental booking, and the comp shuttle between the terminal and depot was great.
Dave Haw
We rented a Jucy Chaser (fully self contained - legal to park on the street where permitted) for 2 weeks. We traveled from Auckland to Queenstown with stops in Christchurch, Tongariro NP, Wellington to name a few places. The staff at Jucy were friendly and eager to help us start our travels. Each Jucy location has a free pantry where you can get or leave excess supplies. Very helpful in our travels. The Toyota HiAce van is smaller than full size rv's which helped on the often very narrow 2 lane roadways. Driving on the left, seated on the right was not as bad as I thought. The hardest thing to remember is the turn signal is on the right. I often wiped the windshield when I meant to signal a turn. It's also great fun doing the "Jucy Wave" at Jucy campers you pass on the roads. The Toyota is underpowered on steep hill climbs but it made our 1,300 mile travels just fine with a lot of downshifting under power. The Jucy campervan came with great bedding, cookware and eating utensils. We bought bottled water for drinking & cooking. Dumping is not that bad. I do highly recommend getting some toilet freshener for the cassette toilet to keep things pleasant. Setting up the bed and taking it down was reasonably easy. We are seniors and getting out of bed in the middle of the night was a task but we managed. Get the Chaser for 2 people unless the 3rd is willing to sleep on the floor or on the front seats. It was fun and enjoyable.
Gary Esler
We got a rental car in Queenstown. A nice 2015 Suzuki Swift that was just what we needed and was very well priced for one week of hire. It went very well and was cheap on petrol. We were picked up at the airport by Jucy, had a smooth pickup experience and it was the same on drop off. Happy to recommend Jucy. Back in Queenstown again Feb 25 and grabed another Jucy Suzuki ( a red one this time) late model car, runs well and good on petrol. It got us all over the place no worries. Good service from the busy Queenstown team with airport pickup and drop off 👍
Christophe WONG
Nice and comfy
adzhar ahmad
We had a great time traveling on the Jucy Crib though ours was a bit 'old'. What matters is the vehicle is in good condition & safe to drive around. Thanks Jucy for making this 33rd Anniversary so meaningful to us
Catalina Wybert
Thanks Emily for being so nice and showing me the vans and explaining to me all the options I had! Great customer service from her, as soon as I got home I sorted out the dates and booked a chaser for my autumn road trip around the south island :)
Catalina Ormae
Thanks Emily for being so nice and showing me the vans and explaining to me all the options I had! Great customer service from her, as soon as I got home I sorted out the dates and booked a chaser for my autumn road trip around the south island :)
Toni Bessell
Great communication. Helpful staff and easy to deal with for pick up and drop off.
Johan Landin
Nice but slightly old campervan. We hired it for three weeks and we had a nice holiday in our JUCY. Well worth the money. The staff in Queenstown was very nice and helpful 😊
Awesome service
Awesome service, easy and simple process for renting a vehicle.
Very satisfied
Excellent service. Staff was very warm, informative and accommodating. Price was very reasonable, vehicle condition was well maintained , a very enjoyable experience. Will definitely use your service in the future.
Jamie Angus
Superb service and great van. Special shout out to a chap there called Sergey Belski who gave us really exceptional service at pick up and drop off but all staff seemed great.
sililoves paper
(Translated by Google) We rented our campervan in Christchurch and had to exchange a few things here, like towels, a bucket, and a hand brush. They also re-glued our door seal. Everything was straightforward and the staff were very helpful. Thank you! Definitely better organized than in Christchurch. (Original) Wir hatten unseren Camper in Christchurch gemietet und mussten hier einige Dinge umtauschen, wie Handtücher und Eimer und Handfeger. Außerdem hat man unsere Türdichtung neu verklebt. Alles unkompliziert und zuvorkommend. Danke dafür. In jedem Fall besser organisiert als in Christchurch
Pauric Shea
Excellent from start to finish. No problems no issues. Sort the paperwork, quick run through of the van and off I went. I had a Chaser for 2 weeks. What an awesome little van. Has everything for a self contained van trip, including a hot shower!! I knew it had a shower, but didn't know the water was hot until I burnt myself washing the dishes after the first dinner! 😂 I read some negative reviews and comments before booking, so was a bit tentative but I would definitely book with Jucy again. My bond was returned to my account before I boarded my flight out of Queenstown, just in time to pay the bond on my next van rental. The team were short staffed when I arrived, but it was 30 minutes to closing time so that's understandable. A WhatsApp number to call for the shuttle would be useful. I only have a data plan so couldn't call the number given which meant I had to get a taxi there
John Cleghorn
Quick and easy very helpful and friendly staff
Camila Muñoz
Awesome experience, I'll definetly do it all over again! The staff were really helpful. It was our firts time travelling on a self contained and they reply all our questions :) even we needed to add an extra day and they help us with that as well, everything really smooth! The whole experience travelling on a Jucy self contained was amaizing!! Thanks guys!!
Joyce Choi
Very good
Great service
Great service. We used the for the first time when we traveled to Melbourne a couple years back and they were our first choice for our trip to Queenstown. They are not at the airport and some people wouldn't want to wait for a shuttle, but with better prices and being able to pick up the car at a location with much less traffic and congestion, which is what you get at the airport. I loved it. This especially if you are driving on the left side of the road for the first time.
Sarath Dhambagolla (Sara)
Excellent customer service with friendly staff and efficient
Ashan Perera
I recently rented a car from Queenstown and was thoroughly impressed. The staff was incredibly helpful. The vehicle was clean and well maintained. The rates were reasonable and offered great value for money. Overall fantastic experience and I wouldn't hesitate to rent from them again. Highly recommended!
Tiffany Valdez
The JUCY rental was awesome for us. Perfect amount of room for two to sleep decently-comfortably. Handles well when driving. Only reason we didnt give it 5 stars was because the van smelled pretty bad the entire time, kind of like it isn't cleaned
R Fortunati
Excellent, faultless service and nice car delivered clean and in great condition. All with very competitive pricing. We will definitely use again, highly recommended.
Santu Garage Limited
Best company in nz .. staff are very friendly.. wonderful prices
Thomas Coates
Functional and cheap. Don't expect everything in the van to work flawlessly but there also won't be any major flaws.
Manish Kumar
I rented just a week before pickup date in April 2024. The rate was very reasonable as compared to any other car rental company. Swift Cars are a bit old (2008-2014 model) but they work fine, no issues. Acceleration was good, mileage was good but since it was an old model it didn’t had rearview camera while in reverse however it was not such big a deal. Would have liked much more if Bluetooth connectivity was there.
Charles Cassar
Friendly staff, efficient process and a great car....
Larry Peterson
We rented the Juicy Crib - a converted Toyota minivan. It drove well and was comfortable for sleeping.
Andrew Cheng
Recommend JUCY! It was the best value to price ratio compared to all the other car rental places. The pick up and drop off process was easy. The suzuki swift was a bit old/struggled a bit on some of the very steep hills around the South Island (towards Wānaka) but otherwise no issues!
szrgyan akszity
Great experience, bit pricey but ok!
Maus Ryan
The staff were under a lot of pressure and were also very efficient
Denise Banaszewski
Good experience renting a car. Would rent again.
Raj C
I had a good experience with Jucy Crib as part of relocation deal. Laura was great at Queenstown centre. Explained all the features very well and easy to communicate with. The car was decently clean with blanket and pillows provided. The bed was comfy fro 2 people and easy to lay out. Lloyd and the team at Auckland centre was superb too. I would use their services again.
Charles Voigt
Great deal...loads of fun.
Jgaf92
Hired the van for two weeks, we went all around the South Island and the van was great the whole time. Everything was easy to use and easy to pack up highly recommend doing a van trip with juicy.
Alex
Pros: - They offer free transfers to and from airport (not well advertised / didn’t notice it in comms? a taxi driver told us, so make sure to take advantage of that!) - Has everything you need and easy to park etc - Other Jucy drivers wave at you when you pass each other, which is cute 😂 Cons: - It is the bare minimum but does the job! - We had some small issues such as car key automatically locking and unlocking the car without pressing it, to keep an eye on incase the van unlocks itself when you are walking away from it. Bed slots itself out on the slightest move which is a bit tiresome, however we didn’t mind too much… we did speak to some other Jucy driver’s experiencing more major issues with things in their vans - seems to be hit and miss / luck of the draw what you get? - Booking online is a bit annoying as it takes you to click ‘book’ on your van of choice.. then gets says it will get back to you on availability, instead of just showing what’s available upfront. We were going for something bigger initially from Christchurch so booked our flights first as as appeared to be available, then it turned out there were no vans at all in Christchurch so we had to pay to change flights from Christchurch to Queenstown taking the last available camper there which was as a small one. Staff on phone were a bit unhelpful but got there in the end. Overall good experience for us but points to consider before booking. 😊
Yuri Vorontsov
Easy to deal with, good rates, helpful team.
kerry pobre
We always book Jucy when we travel to South Island because they offer best value for money. On top of this, the process from booking to return car was easy as.
Peter Tin Tin Seymour
Explained Everything in detail about our Rental pick up even though they were short staffed.
Wiremu Renata
Lovely staff. Quick and easy transportation. Dropped us off to the airport within 5 minutes of dropping our van off
Antz Moulos
Staff in Queenstown polite and helpful. Easy service
Brianne Veele
Great service and they accommodated for us when our flight got delayed, however, a bit tricky to get hold of their customer service team after hours.
Nick McCaw
Super helpful and positive team. Thanks.
Joshua Donald
We got offered a ride to and from the airport, Car was amazing and people were very nice… quick shout out to Sharn (so sorry if we spelt that wrong) who was so nice and understanding she definitely means we will be back and using Jucy rental again!
Beat
Fun begins with jucy
Lauren Brown
Super easy pick up & drop off, excellent reliable car with no issues, special thanks to Inga for being so amazing!
Jasper van Rijswijk
I'm currently writing this review from within our campervan, nearing the end of our trip when we deliver the car in Aukland. The whole experience has been more than amazing. The day that we picked up our ride, there was a problem with my drivers license, which meant that I wasn't allowed to drive that day. This had the potential to ruin our vacation from day one, but the lovely people at the Queenstown office went well out of their way to help us out with suggestions, and they even ended up driving us to one of the closest campings, so we didn't have to rent an Airbnb until the issue was resorted. Then, when we finally were allowed to hit the road after a few days, we found out that our outdoor table was broken. Thankfully we wanted to drive to Milford Sound anyway, so on our way there we took a small detour to the Jucy Queenstown office and got a replacement straight away. Overal the condition of the car was oke. No problems at all with the drivetrain, but some of the interior lights weren't working, and a couple of curtain straps were broken. But being handy with rope, this was easily resolved. Kitchen utensils weren't the best (cooking knives were blunt, and we only had a metal slotted turner which isn't great in a coated frypan) but we made due with what we had. And we felt that the car was missing some storage space, which we solved by buying these plastic kitchen hooks which we placed throughout the camper, so we could hang plastic bags on them, which worked perfectly. So all in all it has been a great experience. Definitely would recommend!
Deejan Ferrao
Great service by the team at Christchurch and Queenstown😊
Shing Ba Lam
Not only is the car rental price reasonable, but the quality of the vehicle is also very high. The most important thing is the customer's request. It is very fast and can solve the customer's problem. It can really be said that the price is good and the quality is good.
Zero Doze EVENTS
The attention from the Staff members had with me and my girlfriend. I had to waiting in the airport to get my visa and the guys showed attention and patience with us. Very happy so far.
Pierre Lequette
We picked-up a JUCY Chaser at Queenstown for 3 weeks and dropped it off in Auckland. Everything was perfect and our experience with JUCY has fitted at 100% of our expectations. The car we had was 330 000 km, we drove for 5 000 km and we have nothing to say. The balance quality vs price is fair.
황쩡이
(Translated by Google) It's close to Queenstown Airport, but the road is winding, making it difficult to walk. A shuttle to the airport is convenient. When returning the car, I simply checked the fuel level and that was it. (Original) 퀸스타운 공항과 거리상으로는 가까우나 길이 돌아가도록 되어 있어 도보로는 힘들 것 같아요. 공항으로 이동하는 셔틀을 운영해서 편리합니다. 차량 반납시 주유량 정도만 확인하고 끝났습니다.
sallyyypappa
The car, the service, peace of mind. So happy
Thierry REIMUND
(Translated by Google) Fast, gentle, helpful and effective. (Original) Fast, gentle, helpful and effectiv.
Kelvin Hilton
Reliable cars
Dmitry Chaykovskiy
Amazing company, great service
neil minshall
Jucy Condo Camper is the perfect way to see New Zealand. Come and go, free & Easy. Roads are fantastic, views are spectacular, camping venues are everywhere. Note: engine is not strong on some mountain roads. Otherwise perfect!
Michael McHale
Highly recommend Jucy, very professional and friendly staff, everything just seemed easy and nothing was too much trouble..
Adam de Jong
Good price and service. Had what I was looking for.
Michael Daley
Competitive prices very happy with the car we hired . Easy pick-up from the airport to collect our car
Karen Goddard
Really good. Great staff, great car Thank you
Kc Hwang
Always best value for money !
Ellie
The car that we collected broke down 15 minutes after we started driving it, and we were stuck on the side of the road with a faulty engine and low oil pressure. The service we received over the phones was absolutely terrible. We called up Jucy multiple times and barely were able to get through, and when we did, we were told there would be a message passed on and someone would call us back soon, which never happened. We also called up the AA roadside assistance which is linked with Jucy who hung up on us. We were left with no option but to get a taxi back (which was not reimbursed) to Jucy Queenstown where we picked up the car to get help in-branch. I am giving 5 stars in this review because of the INCREDIBLE customer service delivered to us by Ashley Lonergan at Jucy Queenstown. Ashley went above and beyond to sort our situation out and get us help, and spent hours trying to organise an AA callout to us because there were no notes or requests made for us by the people over the phone. Had it not been for Ashley's help we would have been stuck in that broken down car the entire day and probably the entire night. We are shocked and extremely disappointed in the lack of support by the Jucy helpline but we want to give a huge shout out to Ashley for working so hard to get the situation rectified. Thank you Ashley!!
Jo Barr
Ease of booking, price, shuttle from the airport and the guy at the pick up was really helpful and nice
Bruce Manninen
Great friendly service. Recommended.
Kerrie Mitchell
Service was great , love the red car we got. We always book thru jucy everytime.
Butch Mawdsley
Friendly staff, shuttle arrived on time and did not wait to be served. Everything went smoothly and that's exactly what we needed at that time. Awesome!!
Daniel Hallissey
Super easy to organise and the staff were just so amazing. I dealt with a few different people over my tone and each and every one of the staff members exceeded expectations and were so friendly.
Simon Lin
Can’t complain at all, it is what it is .
Jamie Manalili
We rented a camper van here online and came for our reservation. Very smooth to call their number as soon as we landed from our flight, and jumped on their Transfer Truck to the rental location. So fast to check in, and a thorough intro to the van and how to drive and operate it. Great gas mileage considering we drove it up to Christchurch for the drop off. Rent from JUCY!
Dean
My experience with Jucy so far has been surprisingly easy and straightforward. The process was faster than expected and the staff were polite & knowledgeable. We hired a small car and definitely got that as we found out it was a Suzuki Swift. I have never driven a Suzuki and it has been interesting and mostly enjoyable. I would say 5 stars if the small car selection was updated and not as old, but I feel a solid 4/5 stars is appropriate. Also the Bluetooth is pretty difficult to figure out without a YouTube tutorial, and some of the Suzuki's do not have Blutooth built in, so be prepared. I will definitely ride with Jucy again in the future and will be recommending them to friends and family who travel.
georgia jones
When I was there the staff were so lovely and helpful, took their time to explain where the bus stop was and were just super caring over all.
Melissa McFallo
Notice on the check in hours- we arrived at 4:30 to learn that we couldn’t pick up our van until the next day because they close. Everyone was super nice about it, but it was devastating to learn after 27 hours of travel. It would also be nice to have a few more essentials in the van. We’ve rented vans all over the world and typically are supplied with garbage bags, dish soap and cooking oil. We still love the van and would recommend! We would just let people know if these two details. :)
Ashley Weston
Awesome cars, would definitely hire from again. Was so worth having our own vehicle, especially driving up to the slopes. Made life very easy.
Natalie Bruce
Great ride. We loved Jucy Lucy as we called her. Reliable, comfortable and made it through all terrain. Well priced also. Spacious enough for 4 people with luggage and ski gear.
Gil Ho
Great prices and very friendly local staff who take the time to explain everything. Rented a suzuki swift.
Meretiana Rayner
I picked up nearly 2hrs after the stipulated time and the attendant waited for me. I was rather unorganised, but she was lovely and so helpful, and soon after, I was on my way. Thank you so much x
serena cullen
The best car rental place amazing customer service always
Amy Duncan
Awesome and very helpful staff. Will definitely use JUCY again on our next trip
Chris Arnott
While the car was a bit old, the customer service was fantastic. We had trouble getting a taxi/uber to the airport, and Jucy shuttle had finished earlier that day. The customer service representative, Ashley asked her colleague, Jonny, the Branch Manager from Auckland, to drop us off to the airport. Both went the extra mile to help us get to the airport. It's rare to find a rental car provider that would do that.
Sara Rusdiah
A special shoutout to Jonny who went out of his way to drop us off at the airport when we couldn't get a single Uber/taxi to take us there. Also a massive thank you to Ashley who organised the above by reaching out to Jonny. What a fabulous team!
Bryce Jackson
Overall the car was great and suited our needs travelling in winter. The shuttle to the airport was also helpful. The initial staff however that provided the vehicle were quite uninformative and nearly didn't provide us with snow chains for driving in winter.
Liam Bartlett
The quality of the JUCY condo was amazing, it provided everything we needed for an awesome trip on the road, and was surprisingly very warm. We ran into a small problem which was easily fixed by the customer service line which JUCY took care of when we dropped off the van. All in all an incredible experience, great value for money. 1000% Would do again
groenewald 08
The customer experience from making the booking to picking up the vehicle. Even having the convenience of the shuttle service from the airport to the rental place.
W S W
Best customer service ever.
Madeleine Speirs
friendly efficient client service, great price and a great little car
Liên Nguyễn Quế
Great service and definitely good car for traveling. Highly recommend
Dianne Hambrook
Easy to book, fun van, good price, friendly service (nothing was too much trouble), free shuttle from the airport and most of all, accessibility! When I rang the phone was answered immediately - I was not put on hold for hours and hours and hours. Highly recommended.
Maria Michie
Fantastic way to travel around on holiday
Lucy Street
was great so roomy - does use a decent amount of fuel but worth every cent
Patrick Hobart
Hired the Cabana model camper for 8 days, it faulted on day 3 with an electrical issue and was not able to be used any longer, Jucy help desk were awesome and organised a replacement to be delivered to me within 3 hours on a public holiday. Great little campers for couples too. Would recommend
김동원
(Translated by Google) Large fleet of vehicles. Friendly staff. The layout has been redesigned to be more convenient than expected. Rooftop storage boxes create a spacious, comfortable, and clean interior. (Original) 차량 대수 다량. 친절. 생각보다 차량 이용에 편리한 구조로 변경 돼 있음. 지붕에 스토리지 박스가 설치 돼 있어 실내공간을 넓고 편하고 깨끗이 사용 할 수 있어 좋음.
김동원
(Translated by Google) Friendly. Quiet. A place with great views of the surrounding scenery. (Original) 친절함. 한적함. 주위 경치를 잘 둘러 볼 수 있는 곳.
Leonie Ropiha
The rentals are always great but this week the staff at the Frankton store were amazing! Thank you guys 🤩🤩🤩🤩
Gus Tuiletufuga
Friendly staff and convenient shuttle from airport and back. Cars were clean and had no issues with breakdown. Thanks guys!
GusDaBus685
Friendly staff and convenient shuttle from airport and back. Cars were clean and had no issues with breakdown. Thanks guys!
Penny Barradale
Huge range of hire vehicles to suit all ages and budgets. Staff always polite, friendly and efficient. Recommend 🌟
Zoheb Tida
Second time booking with them from this location, did not disappoint will definitely be booking with them in future. Car was ready and clean when picked up.
abstract pelican
Great service, just not on Queenstown airport site and requires a shuttle to get there
Sheryl van Huenen
Great service reliable car
Dani Ganley
Friendly staff, well maintained cars. Had a swift for 5 days and was happy with the price and condition. Was able to change my drop off time to after hours with no issue
Theresa Chick
Cool camper, everything we needed!! We'll definitely hire again 🙂 super easy to drive on the long roads of the south island too.
Orana Trevelyan
Great friendly service! One thing I think should be mentioned is that you need to give them a call to be picked up by the shuttle at the airport as its not there when booking. Otherwise pretty straightforward signed the papers and we were off
Ubiquitous
Loved our Jucy Campervan, picked up from the Queenstown branch and the lady serving us was lovely, showed us how everything works inside the campervan and as we booked the stress free plus we got a free table, chairs and GPS for our trip. We didn’t use the shower as we stayed at holiday parks but tested it and it was in working condition, the toilet was so handy on long journeys. The only issue we came across was when going down steep hills the brakes started to get hot and smelt of rubber, this was fixed upon a quick call and drop off to the main branch the morning after where they advised us to use low gear when going down steep hills as using the brakes can burn them out. Never driven a heavy vehicle so this was a really good thing to note, they even gave us a call shortly after to check if the van was still ok which I think was awesome service, it doesn’t go too fast uphill but switching gears helped boost that a lot so this was no problem for us after some time of getting used to the gears. I would say if driving the max speed would be at 100kms or 80kms in windy weather. Overall though the positives outweighed all negatives and we loved the experience, would definitely book with Jucy again on our next road trip.
Steven Trevelyan
Awsome ....pickup on time and service was awwwwsum
IndoPLUS Food Truck Channel
I like this and easy to ask for upgrade if you need more space and they have hundreds stock available
Shien
Nice customer service, our campervan was tidy and neat, fully serviced safe and pretty good to drive
Lan Ying Pin (Louis)
Best price and car is in good condition.
Sarah Y
It was so quick and easy to pick up the Swift hired to get around Queenstown. Amazing customer service.
Joel Hansen
Easy no hassle travel, travelled over 4000km with no issues what so ever
Will J
Outstanding customer service and overall experience. Will definitely book through Jucy again.
J H
Great customer service.. and very good rental at a good rate. Definitely would use them again.
Vimlesh Deo
Always go with jucy. Great price great backup. Ashley from queenstown very help ful young lady. Thanks
Karen
Fantastic thank you Jucy, I love the Tiida Sports great little cars, take you everywhere with ease and costs very little. Open early Saturday morning so we could get to the airport on time. Really appreciate your service.
Alex Sorensen
Easy rental
Craig Statham
Excellent service from Jordan when we arrived, gave us a comprehensive guide around the van and it's workings which was great for newbies to camping like us.
Pedro Henrique
Great staff and vehicle! We had an amazing time with our Chaser van! We drove from Queenstown to Abel Tasman and back and the van was amazing! It was our first time camping and we cannot recommend enough. Super comfortable and convenient. 10/10.
Brendan Howley
Such an easy company to deal with. Everything quick and painless. No hassels 👍
GaYaNi TeNnAkOoN
Great Service.Will Buy again a campervan from Friendly Jucy😍
Alastair Goodland
Yup
Jacob Andrews
I don't know what side of the road to drive on... but they still gave me a rental car :) 5 STARS
Sean Leonard
We have received exceptional service from Jucy over the past couple of days with the absolute muck around created by aucklands covid19 lockdown. We managed to change our camper to a smaller vehicle so that we could drive back to auckland due to Jetstar canceling our flights for the second time in a couple of weeks. Thank you Jucy rentals we will continue to support you and your team into the future.😇
Aaron Dice
Helpful staff when we had a problem with our van.
Skylar Losciale
Fast and easy to rent and the car ran perfectly with no problems. However for long hires the bond is really expensive ($5,000) and so is paying an extra 20$ a day but just for a day is perfect only came to 64$ for 24 hours and got full coverage.
Sierra Maxwell
My boyfriend and I recently rented the Juicy condo campervan and we had such a great experience! My boyfriend drove the van the entire time and it was his first time handling a sprinter van. He said he found it easy to maneuver. The van was in good condition and seemed to be well maintained as the ride was smooth. Yes you could hear things rattle in the back but everything stayed in its place. We did take the van in winter so beware that the water pump did freeze every morning but by the time we were on the road and driving this was not an issue later in the day. We loved the easy set up of the van and the no fuss of having to set up a tent. We also love the freedom of having a self contained vehicle and at a fair price. I would recommend booking a juicy van.
Talia Hall
Friendly service
Romain Marsault
(Translated by Google) Rented two vans in Christchurch, one of which was faulty (non-functional fridge, top mattress too short, defective light, etc.). Stopped in Queenstown for repairs = immediate exchange for a new van! In short, quick, efficient, nothing to complain about!! 👍👍👍 (Original) Location de 2 vans à Christchurch avec un van défectueux (frigo non-fonctionnel, matelas du haut trop court, lumière défectueuse etc...). Arrêter à Queenstown pour réparations = changement direct pour un nouveau van ! Bref rapide, efficace, rien à dire !! 👍👍👍
Ed Smigielski
Affordable and reliable cars
ileah arturet
Nervous about driving on opposite side of the road but they had a video to watch which I really appreciated. Everyone was super friendly. Time for the road trip
Gigedi D
Top Service
Lucy Bateman
Best company, best people, best prices. What more could you want?
Mc Harvey De los Santos
We had an amazing experience renting Jucy Campervan last winter. I booked the campervan online a week prior to our arrival in Queenstown. Upon arrival in Queenstown airport, we headed to Jucy counter and gave them my reference number and they’ve given us our key and directed us to the pickup zone. Everything was a splendid experience from picking up of the campervan to dropping it in our last stop in Christchurch Airport. The online customer service was very helpful with our inquiries along our road trip even on weekends. Happy to have have booked Jucy. We are looking forward to take another adventure with Jucy Campervan soon.
Nikko Saint
We had an amazing experience renting Jucy Campervan last winter. I booked the campervan online a week prior to our arrival in Queenstown. Upon arrival in Queenstown airport, we headed to Jucy counter and gave them my reference number and they’ve given us our key and directed us to the pickup zone. Everything was a splendid experience from picking up of the campervan to dropping it in our last stop in Christchurch Airport. The online customer service was very helpful with our inquiries along our road trip even on weekends. Happy to have have booked Jucy. We are looking forward to take another adventure with Jucy Campervan soon.
Jaeyoung Lim
Nice and cheap rental if u do not care much about the quality of car n wanting just runnable car for few days
C
(Translated by Google) Returned the car here. Every staff member was very friendly and provided great service. (Original) 在這邊還車 每位工作人員都非常親切服務很好👍
Jack Haddow
Great car. Great road trip. No issues.
Valentin Despa
We have returned our camper there after 3 weeks in NZ. They are located in walking distance to the airport which is great! The staff was very friendly and left us enough time to pack our stuff and get everything out of the camper.
audrey giles
Kate is a LEGEND. We found an accidentally stolen butter knife in our luggage before we caught our flight. Wanting to preserve our Air BNB rating, we asked if we could have an envelope to try to send it back. She volunteered to drive it to the Air BNB for us! You are amazing, Kate! Thank you!!!
Derik Polay
In and out. Thanks guys for sharing your campervan with us. We drove from Auckland all the way to Queenstown with no problems.
Mike Benge
I was a little apprehensive to book with Jucy because of some of the bad reviews, but all the campervan companies in Queenstown have similar feedback. We went with Jucy because they are located at the airport and larger then some of the others. The online booking process was easy. We found the Jucy booth in the Queenstown airport by the other car rental companies, they accessed my contract and had me out the door in minutes. The walk to the vehicle pickup is on the far side of the parking lot. They had our Campervan waiting and we hit the road after a quick walk thru. The van was clean and worked great. A little sluggish in the mountains but that's to be expected. Dropping off was just as easy.
Geoff Dickgieser
I got a great deal to transport a car from Queenstown to Auckland. Made for a great roadtrip. Also the people were really nice, helpful and super chill. Overall it was a great experience. I would definitely rent from them again.
Mija Kim
(Translated by Google) We used a two-person campervan. It seemed small at first, but it was perfect for two people. The pillowcases, blankets, and other items were all freshly washed and packaged like new. Everything, including cooking utensils, was also provided without a single flaw. (Original) 저희는 2인용 캠퍼밴을 이용했는데요. 처음엔 작아보였지만 2인이 사용하기엔 최적이었습니다. 베개보와 이불보등은 모두 새탁이 새로되어 새 물건처럼 포장이 되어있었습니다. 식가도구등도 모두 빠짐없이 준비되어 있었습니다.
Drunkenpickle _
Super helpful staff, good options for rental cars. We couldn't get the cheaper 50$/day car, but the Mazda 3 we got was surprisingly good on fuel (round trip from Queenstown to Moeraki boulders, kitaki lighthouse, Oamaru and back only used 3/4 of a tank for roughly 700 kms of driving) and we were able to drop off the car after hours without any hassle. They also provide a road guide booklet to help drivers.
Tyler Durden
Nice staffs and great car
유자경
(Translated by Google) It's close to the airport. It's a five-minute walk. The staff is friendly. (Original) 공항이랑 가까워요 도보로 오분거리 직원도 친절해요
Mujib ud Din
Nice ride
Michael Kemper
good introduction in Christchurch, helpful and excellent rapid service in Queentown... great car anyway
Joren Cabigting
The car we hired (Toyota Aurion) comfortably took us from Queenstown to Christchurch for our little road trip. We made a little hiccup on our end with the details of the booking, but big shoutout to Amy and the crew who were so accomodating especially considering it was peak holiday season. They went above and beyond to help sort us out and get us a car for the trip!
Brian Skellie (brnskll)
Effortless car drop off with a friendly staff. Thanks!🚗
Henrik Engström
Really cool experience and cars are good. They are a tight fit for three tall dudes but it has all the necessaries to enyoj a camping trip. They could however really use a few more horsepowers under the hood for the petrol engine but you learn to deal with it. Love the waving, flashing and honking when meeting fellow Jucy campers on the road
Carlos Martín
(Translated by Google) The little turtle will always be in our memory (Original) La tortuguita siempre estará en nuestra memoria
E C
Loved this company! Our car lasted us the whole 10 days with no problem, customer service was super friendly and helpful! Great way to caravan on a budget
zarina jaamad
Awesome service. We got a nice Mazda 3 Hatchback
Jerry Wasuwat
Awesome crew and services
Kim Terry
(Translated by Google) You can rent a car cheaply in New Zealand. If you go in August, make sure your car has chains and snow tires. Because the terrain is mountainous, you may need to install chains to pass through snowy conditions. (Original) 뉴질랜드에서 저렴하게 렌트를 할 수 있음. 8월 겨울에 가면 차량에 체인이 있는즈..스노우 타이어인지..꼭 확인이 필요. 산악 지형이 많아 눈이 올 경우 체인을 달아야 통과를 해 주는 경우가 있음.
Zhe Ming
Great rental company, overall very very satisfied with my drive with the Jucy Campervan! Cosy interior and great Campervan amenities made the trip perfect.
Juan Sebastián Beltrán
I did not have any problems at the pick up. Just bring all the documents they need and you'll be ready to go in no time. Cheap daily rates. My only issue: it took around 10 days to release the bond which in my case was 2000 NZD, so plan ahead.
Hui Phoebe
Drop off service is quick and easy.
Anita Brown
Hired a rental car, it was clean and tidy, with a full tank of fuel. Went well, had no issues, staff were really helpful. We picked it up and dropped it off within a two minute flat walk from the entrance to the airport building.
Mark Edwards
Rented a car for two weeks from Jucy. Great rates friendly staff and pick up and drop off services at airport locations
Андрей
Good place
posma r. simatupang
good service
Martin Kletke
Easy access, good location. Well maintained and well equipped campervans. No hassles within my 3 week rental. Clever integrated sink, water tank, fridge and cooking space in the back. Google for available discount codes to use for an online reservation.
It looks like we're the only ones who had an awesome experience with Jucy! At first, I was admittedly turned off by the company name. Jucy? Really? Along a nearby stretch of road, we popped into a few different rental companies to get an idea for prices and such. No quote came close to Jucy's since we wanted to drop off the car in Queenstown. We wanted full insurance too. Our economy car was a Fiat Punto. You won't be winning any drag races with this thing but considering the distance we drove and fuel economy, we were pretty satisfied. Sometimes, it's tough to go with the place with a bunch of negative reviews. In this case, we're glad we did! We had a memorable road trip with no issues at all.
It looks like we're the only ones who had an awesome experience with Jucy!
At first, I was admittedly turned off by the company name. Jucy? Really?
Along a nearby stretch of road, we popped into a few different rental companies to get an idea for prices and such. No quote came close to Jucy's since we wanted to drop off the car in Queenstown. We wanted full insurance too.
Our economy car was a Fiat Punto. You won't be winning any drag races with this thing but considering the distance we drove and fuel economy, we were pretty satisfied.
Sometimes, it's tough to go with the place with a bunch of negative reviews. In this case, we're glad we did!
We had a memorable road trip with no issues at all.
At first, I was admittedly turned off by the company name. Jucy? Really?
Along a nearby stretch of road, we popped into a few different rental companies to get an idea for prices and such. No quote came close to Jucy's since we wanted to drop off the car in Queenstown. We wanted full insurance too.
Our economy car was a Fiat Punto. You won't be winning any drag races with this thing but considering the distance we drove and fuel economy, we were pretty satisfied.
Sometimes, it's tough to go with the place with a bunch of negative reviews. In this case, we're glad we did!
We had a memorable road trip with no issues at all.
Adele Cherrill
Super Friendly staff - you expect this from the New Zealanders but Juicy goes above the high level of service and treats you like you are extra special. Clean, easy to drive car that went absolutely everywhere including dusty 45 degree mountain tracks that even the sheep didn't like - but we loved - what a view! Excellent value for money, easy to collect and drop off. We even got a lift back to the airport with our luggage after leaving the car. I had a bum leg - (one mountain too many and we weren't even skiing) and the 'Lovely Juicy Guy' took my luggage to the door!!! How Juicy is that?!
Excellent from start to finish. No problems no issues. Sort the paperwork, quick run through of the van and off I went. I had a Chaser for 2 weeks. What an awesome little van. Has everything for a self contained van trip, including a hot shower!! I knew it had a shower, but didn't know the water was hot until I burnt myself washing the dishes after the first dinner! 😂 I read some negative reviews and comments before booking, so was a bit tentative but I would definitely book with Jucy again. My bond was returned to my account before I boarded my flight out of Queenstown, just in time to pay the bond on my next van rental. The team were short staffed when I arrived, but it was 30 minutes to closing time so that's understandable. A WhatsApp number to call for the shuttle would be useful. I only have a data plan so couldn't call the number given which meant I had to get a taxi there
We rented a Jucy Chaser (fully self contained - legal to park on the street where permitted) for 2 weeks. We traveled from Auckland to Queenstown with stops in Christchurch, Tongariro NP, Wellington to name a few places. The staff at Jucy were friendly and eager to help us start our travels. Each Jucy location has a free pantry where you can get or leave excess supplies. Very helpful in our travels. The Toyota HiAce van is smaller than full size rv's which helped on the often very narrow 2 lane roadways. Driving on the left, seated on the right was not as bad as I thought. The hardest thing to remember is the turn signal is on the right. I often wiped the windshield when I meant to signal a turn. It's also great fun doing the "Jucy Wave" at Jucy campers you pass on the roads. The Toyota is underpowered on steep hill climbs but it made our 1,300 mile travels just fine with a lot of downshifting under power. The Jucy campervan came with great bedding, cookware and eating utensils. We bought bottled water for drinking & cooking. Dumping is not that bad. I do highly recommend getting some toilet freshener for the cassette toilet to keep things pleasant. Setting up the bed and taking it down was reasonably easy. We are seniors and getting out of bed in the middle of the night was a task but we managed. Get the Chaser for 2 people unless the 3rd is willing to sleep on the floor or on the front seats. It was fun and enjoyable.
We had a great time traveling on the Jucy Crib though ours was a bit 'old'. What matters is the vehicle is in good condition & safe to drive around. Thanks Jucy for making this 33rd Anniversary so meaningful to us
Overall great experience. When checking in, make sure to ask about their “pay it forward supermarket”. This is where past travellers leave behind useful things like cleaning products, cooking products, condiments, alcohol etc for those beginning their trip. We could’ve saved a fair bit of money if we’d known about it, but no one on staff mentioned it when we arrived. The vans were well maintained. Only complaints from ours was the wiper blades were useless and the front tires were fairly smooth (thankfully we had no rain). Our fridge door was broken, which we didn’t discover until two days in. Thankfully it was still functional with a bit of MacGyvering. Useful items to bring before starting your journey would be cigarette lighter chargers and a mobile phone holder! Jamming mine between the windshield and dash worked for the most part but was not ideal. Overall, JUCY were great to deal with and the van served us very well. The bed is surprisingly comfortable and the Toyota Hiace is the ultimate workhorse that never lets you down! Would hire again.
We had an amazing experience with the staff. Roger at the Queenstown airport was friendly, knowledgeable and made our arrival and car pick up a breeze. The return on Christchurch airport was with a lovely German guy (didn’t catch his name). He went out of this way to help us after hours and the level of kindness and service was truly outstanding. The car we chose was basic but well cleaned and worked well, we didn’t have any problems. My only suggestion would be to leave an ice scrapper in the car for South Island winter customers. Everything else was flawless and the staff is 10/10! Thank you!
I found the staff at Jucy friendly, diligent & the service from & to the airport was a must, so thankful the service was provided. Calling me after landing in NZ was great 👍 I have used Juicy a few times when going to NZ & will continue to use their service in the future.
Very comfortable van to drive. Has everything you need for a road trip . Good value for money Highly recommend.
The staff were very efficient when I went to collect, really clear about uses and how I was expected to return it. They took the time to make sure I had everything I needed- offering snow chains. The Campervan was also in really good condition, well maintained and drove smoothly which made for a lovely trip! Thank you