JUCY Car Rental and Campervan Hire Queenstown Airport
52 Grant Road Frankton Otago Region 9300 New Zealand
jucy.com/nz/en
Car Rental
09 374 4360
Reviews (68)
We had a fantastic experience with JUCY Car Rentals during our trip! The pickup process was simple and efficient, and the team at the counter were friendly and helpful.
The staff were very efficient when I went to collect, really clear about uses and how I was expected to return it. They took the time to make sure I had everything I needed- offering snow chains. The Campervan was also in really good condition, well maintained and drove smoothly which made for a lovely trip! Thank you
The price was excellent, and I would definitely rent from this company again on my next visit. /// thanks you
Very comfortable van to drive. Has everything you need for a road trip . Good value for money Highly recommend.
Super easy, great service, seamless. I recommend the stress free plus insurance. Made everything much easier and better. Would recommend and will definitely use jucy again.
Voyager sans soucis dans un pays du début de la prise à la fin de votre retour de votre véhicule…..voyager JUCY!!! JUCY quand tu l’as pris c’est pour la vie !!😜
Merci EVA 🙏🙏🙏
Awesome pepes to deal with really helpful and friendly and the car was good thank you 🤩
We have used Jucy Queenstown many times and they don't disappoint! From pick up at the airport to the car to drop off, it's all a breeze, service with a smile! Thanks Jucy!
I found the staff at Jucy friendly, diligent & the service from & to the airport was a must, so thankful the service was provided. Calling me after landing in NZ was great 👍
I have used Juicy a few times when going to NZ & will continue to use their service in the future.
I recently went on a bit of a ten day roadtrip adventure around New Zealand and Jucy was the company that I went through for my campervan. The vehicle was exactly what I needed to both get around, and setup overnight in (as NZ has some great freedom camping sites). I picked up my vehicle in Christchurch, but during my trip, when I went to Queenstown and was heading down towards The Anau I got involved in a serious crash (my first such incident, and it was pretty scary..). I hit a patch of 'black ice' and lost control of the vehicle, and the campervan ended up on its side in a ditch and into a farmers paddock. Black ice really is no joke; and is incredibly difficult to see; after my encounter, I strongly advise being mindful of it as best we can, especially during the colder months of the year. Thankfully I managed to get out of the situation pretty unscathed other than a bump on my elbow and the fact I bit my tongue; so I am immensely thankful for that. The locals, the fire department, the police, ambulance service and the farmers were honestly incredible, friendly and so helpful which made such a difference in this kind of situation. Thankfully I got out the full insurance package (the stress Free plus), which I leaned into thinking it's better safe than sorry, and I'm really thankful I did- and now I kind of strongly recommend it, as you never know when something might happen. I want to give major thankfulness to the Jucy crew, who were incredibly supportive during this time. At the scene on the phone they were amazing to talk with, and definitely put people first, and emphasized that they were just thankful I was okay, and when I got back to Queenstown, the team there were amazing. They offered me another vehicle, which I collected the next day (as I wanted to give myself a little break from driving before deciding to head out of the mountains back towards the coast). They even called to check in with how I'm going; again, an incredibly supportive team. When I got back to Christchurch to drop off my vehicle, the team there were equally supportive. All of this made such a world of difference at this time. So, I really have to say I highly recommend them; from both the comfort and affordability of the campervans, and for the amazing services I experienced behind the scenes. Overall, despite this incident with black ice, New Zealand provided so many incredible moments and experiences. It's an amazing place, and the campervan definitely allowed me to thoroughly explore so much of it.
We had an amazing experience with the staff. Roger at the Queenstown airport was friendly, knowledgeable and made our arrival and car pick up a breeze. The return on Christchurch airport was with a lovely German guy (didn’t catch his name). He went out of this way to help us after hours and the level of kindness and service was truly outstanding. The car we chose was basic but well cleaned and worked well, we didn’t have any problems. My only suggestion would be to leave an ice scrapper in the car for South Island winter customers. Everything else was flawless and the staff is 10/10! Thank you!
Overall great experience. When checking in, make sure to ask about their “pay it forward supermarket”. This is where past travellers leave behind useful things like cleaning products, cooking products, condiments, alcohol etc for those beginning their trip. We could’ve saved a fair bit of money if we’d known about it, but no one on staff mentioned it when we arrived. The vans were well maintained. Only complaints from ours was the wiper blades were useless and the front tires were fairly smooth (thankfully we had no rain). Our fridge door was broken, which we didn’t discover until two days in. Thankfully it was still functional with a bit of MacGyvering. Useful items to bring before starting your journey would be cigarette lighter chargers and a mobile phone holder! Jamming mine between the windshield and dash worked for the most part but was not ideal. Overall, JUCY were great to deal with and the van served us very well. The bed is surprisingly comfortable and the Toyota Hiace is the ultimate workhorse that never lets you down! Would hire again.
Great experience, staffs were both nice and efficient at both Queenstown and Christchurch locations. Great price and great car!
Rented a Suzuki swift from here and drove it all around the coast. It was a bit older but ran fine, was good on gas mileage (which is pricey there), and was much cheaper than the other rental locations. Rental process was smooth.
Cheap cars and prompt service. Really appreciated how easy it was to extend the rental booking, and the comp shuttle between the terminal and depot was great.
We rented a Jucy Chaser (fully self contained - legal to park on the street where permitted) for 2 weeks. We traveled from Auckland to Queenstown with stops in Christchurch, Tongariro NP, Wellington to name a few places. The staff at Jucy were friendly and eager to help us start our travels. Each Jucy location has a free pantry where you can get or leave excess supplies. Very helpful in our travels. The Toyota HiAce van is smaller than full size rv's which helped on the often very narrow 2 lane roadways. Driving on the left, seated on the right was not as bad as I thought. The hardest thing to remember is the turn signal is on the right. I often wiped the windshield when I meant to signal a turn. It's also great fun doing the "Jucy Wave" at Jucy campers you pass on the roads. The Toyota is underpowered on steep hill climbs but it made our 1,300 mile travels just fine with a lot of downshifting under power. The Jucy campervan came with great bedding, cookware and eating utensils. We bought bottled water for drinking & cooking. Dumping is not that bad. I do highly recommend getting some toilet freshener for the cassette toilet to keep things pleasant. Setting up the bed and taking it down was reasonably easy. We are seniors and getting out of bed in the middle of the night was a task but we managed. Get the Chaser for 2 people unless the 3rd is willing to sleep on the floor or on the front seats. It was fun and enjoyable.
We got a rental car in Queenstown. A nice 2015 Suzuki Swift that was just what we needed and was very well priced for one week of hire. It went very well and was cheap on petrol. We were picked up at the airport by Jucy, had a smooth pickup experience and it was the same on drop off. Happy to recommend Jucy. Back in Queenstown again Feb 25 and grabed another Jucy Suzuki ( a red one this time) late model car, runs well and good on petrol. It got us all over the place no worries. Good service from the busy Queenstown team with airport pickup and drop off 👍
We had a great time traveling on the Jucy Crib though ours was a bit 'old'. What matters is the vehicle is in good condition & safe to drive around. Thanks Jucy for making this 33rd Anniversary so meaningful to us
Thanks Emily for being so nice and showing me the vans and explaining to me all the options I had! Great customer service from her, as soon as I got home I sorted out the dates and booked a chaser for my autumn road trip around the south island :)
Great communication. Helpful staff and easy to deal with for pick up and drop off.
Nice but slightly old campervan. We hired it for three weeks and we had a nice holiday in our JUCY. Well worth the money. The staff in Queenstown was very nice and helpful 😊
Superb service and great van. Special shout out to a chap there called Sergey Belski who gave us really exceptional service at pick up and drop off but all staff seemed great.
Wir hatten unseren Camper in Christchurch gemietet und mussten hier einige Dinge umtauschen, wie Handtücher und Eimer und Handfeger. Außerdem hat man unsere Türdichtung neu verklebt. Alles unkompliziert und zuvorkommend. Danke dafür. In jedem Fall besser organisiert als in Christchurch
Excellent from start to finish. No problems no issues. Sort the paperwork, quick run through of the van and off I went. I had a Chaser for 2 weeks. What an awesome little van. Has everything for a self contained van trip, including a hot shower!! I knew it had a shower, but didn't know the water was hot until I burnt myself washing the dishes after the first dinner! 😂
I read some negative reviews and comments before booking, so was a bit tentative but I would definitely book with Jucy again. My bond was returned to my account before I boarded my flight out of Queenstown, just in time to pay the bond on my next van rental. The team were short staffed when I arrived, but it was 30 minutes to closing time so that's understandable. A WhatsApp number to call for the shuttle would be useful. I only have a data plan so couldn't call the number given which meant I had to get a taxi there
Awesome experience, I'll definetly do it all over again! The staff were really helpful. It was our firts time travelling on a self contained and they reply all our questions :) even we needed to add an extra day and they help us with that as well, everything really smooth! The whole experience travelling on a Jucy self contained was amaizing!! Thanks guys!!
I recently rented a car from Queenstown and was thoroughly impressed. The staff was incredibly helpful. The vehicle was clean and well maintained. The rates were reasonable and offered great value for money. Overall fantastic experience and I wouldn't hesitate to rent from them again. Highly recommended!
The JUCY rental was awesome for us. Perfect amount of room for two to sleep decently-comfortably. Handles well when driving. Only reason we didnt give it 5 stars was because the van smelled pretty bad the entire time, kind of like it isn't cleaned
Excellent, faultless service and nice car delivered clean and in great condition. All with very competitive pricing. We will definitely use again, highly recommended.
Functional and cheap. Don't expect everything in the van to work flawlessly but there also won't be any major flaws.
I rented just a week before pickup date in April 2024. The rate was very reasonable as compared to any other car rental company. Swift Cars are a bit old (2008-2014 model) but they work fine, no issues. Acceleration was good, mileage was good but since it was an old model it didn’t had rearview camera while in reverse however it was not such big a deal. Would have liked much more if Bluetooth connectivity was there.
We rented the Juicy Crib - a converted Toyota minivan. It drove well and was comfortable for sleeping.
Recommend JUCY! It was the best value to price ratio compared to all the other car rental places. The pick up and drop off process was easy. The suzuki swift was a bit old/struggled a bit on some of the very steep hills around the South Island (towards Wānaka) but otherwise no issues!
I had a good experience with Jucy Crib as part of relocation deal. Laura was great at Queenstown centre. Explained all the features very well and easy to communicate with. The car was decently clean with blanket and pillows provided. The bed was comfy fro 2 people and easy to lay out. Lloyd and the team at Auckland centre was superb too. I would use their services again.
Hired the van for two weeks, we went all around the South Island and the van was great the whole time. Everything was easy to use and easy to pack up highly recommend doing a van trip with juicy.
Pros: - They offer free transfers to and from airport (not well advertised / didn’t notice it in comms? a taxi driver told us, so make sure to take advantage of that!) - Has everything you need and easy to park etc - Other Jucy drivers wave at you when you pass each other, which is cute 😂 Cons: - It is the bare minimum but does the job! - We had some small issues such as car key automatically locking and unlocking the car without pressing it, to keep an eye on incase the van unlocks itself when you are walking away from it. Bed slots itself out on the slightest move which is a bit tiresome, however we didn’t mind too much… we did speak to some other Jucy driver’s experiencing more major issues with things in their vans - seems to be hit and miss / luck of the draw what you get? - Booking online is a bit annoying as it takes you to click ‘book’ on your van of choice.. then gets says it will get back to you on availability, instead of just showing what’s available upfront. We were going for something bigger initially from Christchurch so booked our flights first as as appeared to be available, then it turned out there were no vans at all in Christchurch so we had to pay to change flights from Christchurch to Queenstown taking the last available camper there which was as a small one. Staff on phone were a bit unhelpful but got there in the end. Overall good experience for us but points to consider before booking. 😊
We always book Jucy when we travel to South Island because they offer best value for money. On top of this, the process from booking to return car was easy as.
Explained Everything in detail about our Rental pick up even though they were short staffed.
Lovely staff. Quick and easy transportation. Dropped us off to the airport within 5 minutes of dropping our van off
Great service and they accommodated for us when our flight got delayed, however, a bit tricky to get hold of their customer service team after hours.
We got offered a ride to and from the airport, Car was amazing and people were very nice… quick shout out to Sharn (so sorry if we spelt that wrong) who was so nice and understanding she definitely means we will be back and using Jucy rental again!
Super easy pick up & drop off, excellent reliable car with no issues, special thanks to Inga for being so amazing!
I'm currently writing this review from within our campervan, nearing the end of our trip when we deliver the car in Aukland. The whole experience has been more than amazing. The day that we picked up our ride, there was a problem with my drivers license, which meant that I wasn't allowed to drive that day. This had the potential to ruin our vacation from day one, but the lovely people at the Queenstown office went well out of their way to help us out with suggestions, and they even ended up driving us to one of the closest campings, so we didn't have to rent an Airbnb until the issue was resorted. Then, when we finally were allowed to hit the road after a few days, we found out that our outdoor table was broken. Thankfully we wanted to drive to Milford Sound anyway, so on our way there we took a small detour to the Jucy Queenstown office and got a replacement straight away.
Overal the condition of the car was oke. No problems at all with the drivetrain, but some of the interior lights weren't working, and a couple of curtain straps were broken. But being handy with rope, this was easily resolved. Kitchen utensils weren't the best (cooking knives were blunt, and we only had a metal slotted turner which isn't great in a coated frypan) but we made due with what we had. And we felt that the car was missing some storage space, which we solved by buying these plastic kitchen hooks which we placed throughout the camper, so we could hang plastic bags on them, which worked perfectly.
So all in all it has been a great experience. Definitely would recommend!
It looks like we're the only ones who had an awesome experience with Jucy!
At first, I was admittedly turned off by the company name. Jucy? Really?
Along a nearby stretch of road, we popped into a few different rental companies to get an idea for prices and such. No quote came close to Jucy's since we wanted to drop off the car in Queenstown. We wanted full insurance too.
Our economy car was a Fiat Punto. You won't be winning any drag races with this thing but considering the distance we drove and fuel economy, we were pretty satisfied.
Sometimes, it's tough to go with the place with a bunch of negative reviews. In this case, we're glad we did!
We had a memorable road trip with no issues at all.
At first, I was admittedly turned off by the company name. Jucy? Really?
Along a nearby stretch of road, we popped into a few different rental companies to get an idea for prices and such. No quote came close to Jucy's since we wanted to drop off the car in Queenstown. We wanted full insurance too.
Our economy car was a Fiat Punto. You won't be winning any drag races with this thing but considering the distance we drove and fuel economy, we were pretty satisfied.
Sometimes, it's tough to go with the place with a bunch of negative reviews. In this case, we're glad we did!
We had a memorable road trip with no issues at all.
Excellent from start to finish. No problems no issues. Sort the paperwork, quick run through of the van and off I went. I had a Chaser for 2 weeks. What an awesome little van. Has everything for a self contained van trip, including a hot shower!! I knew it had a shower, but didn't know the water was hot until I burnt myself washing the dishes after the first dinner! 😂 I read some negative reviews and comments before booking, so was a bit tentative but I would definitely book with Jucy again. My bond was returned to my account before I boarded my flight out of Queenstown, just in time to pay the bond on my next van rental. The team were short staffed when I arrived, but it was 30 minutes to closing time so that's understandable. A WhatsApp number to call for the shuttle would be useful. I only have a data plan so couldn't call the number given which meant I had to get a taxi there
We rented a Jucy Chaser (fully self contained - legal to park on the street where permitted) for 2 weeks. We traveled from Auckland to Queenstown with stops in Christchurch, Tongariro NP, Wellington to name a few places. The staff at Jucy were friendly and eager to help us start our travels. Each Jucy location has a free pantry where you can get or leave excess supplies. Very helpful in our travels. The Toyota HiAce van is smaller than full size rv's which helped on the often very narrow 2 lane roadways. Driving on the left, seated on the right was not as bad as I thought. The hardest thing to remember is the turn signal is on the right. I often wiped the windshield when I meant to signal a turn. It's also great fun doing the "Jucy Wave" at Jucy campers you pass on the roads. The Toyota is underpowered on steep hill climbs but it made our 1,300 mile travels just fine with a lot of downshifting under power. The Jucy campervan came with great bedding, cookware and eating utensils. We bought bottled water for drinking & cooking. Dumping is not that bad. I do highly recommend getting some toilet freshener for the cassette toilet to keep things pleasant. Setting up the bed and taking it down was reasonably easy. We are seniors and getting out of bed in the middle of the night was a task but we managed. Get the Chaser for 2 people unless the 3rd is willing to sleep on the floor or on the front seats. It was fun and enjoyable.
We had a great time traveling on the Jucy Crib though ours was a bit 'old'. What matters is the vehicle is in good condition & safe to drive around. Thanks Jucy for making this 33rd Anniversary so meaningful to us
Overall great experience. When checking in, make sure to ask about their “pay it forward supermarket”. This is where past travellers leave behind useful things like cleaning products, cooking products, condiments, alcohol etc for those beginning their trip. We could’ve saved a fair bit of money if we’d known about it, but no one on staff mentioned it when we arrived. The vans were well maintained. Only complaints from ours was the wiper blades were useless and the front tires were fairly smooth (thankfully we had no rain). Our fridge door was broken, which we didn’t discover until two days in. Thankfully it was still functional with a bit of MacGyvering. Useful items to bring before starting your journey would be cigarette lighter chargers and a mobile phone holder! Jamming mine between the windshield and dash worked for the most part but was not ideal. Overall, JUCY were great to deal with and the van served us very well. The bed is surprisingly comfortable and the Toyota Hiace is the ultimate workhorse that never lets you down! Would hire again.
We had an amazing experience with the staff. Roger at the Queenstown airport was friendly, knowledgeable and made our arrival and car pick up a breeze. The return on Christchurch airport was with a lovely German guy (didn’t catch his name). He went out of this way to help us after hours and the level of kindness and service was truly outstanding. The car we chose was basic but well cleaned and worked well, we didn’t have any problems. My only suggestion would be to leave an ice scrapper in the car for South Island winter customers. Everything else was flawless and the staff is 10/10! Thank you!
I found the staff at Jucy friendly, diligent & the service from & to the airport was a must, so thankful the service was provided. Calling me after landing in NZ was great 👍 I have used Juicy a few times when going to NZ & will continue to use their service in the future.
Very comfortable van to drive. Has everything you need for a road trip . Good value for money Highly recommend.