It was a great experience with Jucy. We originally booked a small car and the staff did a free upgrade to a SUV. Staff were kind and friendly and they did a free shuttle service from the airport and to the airport. Booking is so simple with them comparing to other companies and much cheaper too. Highly recommend Jucy Gold coast branch.
We hired a van to check out NNSW and SE QLD. It was honestly the easiest experience I have had with booking and hiring the van. We had an issue with compatibility with the display unit and Aleisha bent over backwards for us trying to resolve it and even had a replacement van for us. We were very impressed with everyone who we dealt with from the bloke (forgot his name) who gaves us the vehicle at the start and Dan who provided us a lift back to the airport at the end. I wish all hire car companies were this simple and easy. Gave us so much more piece of mind on our trip. The van itself was relatively new with bed linen, towells and all the cutlery needed. They actually threw in a camping table and chairs for us also to save the hassle of going to buy some. If anyone is looking to hire a van I'd definitely reccomend going through these guys.
Have had the most amazing 3 weeks in a Polaris 6. StarRV. Gold Coast team were amazing with a couple of problems but made our trip great. Great motor home easy to drive and super comfortable The most comfortable way to travel. Our King Charles enjoyed his time as well. A special thanks to you to manager Alisha for all her help
Pick up went smoothly with the complimentary shuttle from the airport. Charlie was friendly. The gentleman gave us a quick tour of the van to ease into our first time campervanning. Toilet facilities were onsite as well as brochures for what to do in the area
From the first time I rang to order a vehicle. The process was very simple and the person was extremely polite. Once I had arrived at my destination. I made the call to be picked up and they collected me within 15 minutes. The lady in the vehicle was just so pleasant and so happy you can really tell these people love their jobs and the company they work for. I would highly recommend this company any day of the week.
Had a slight issue with our van so we brought it in to this office and Andrew was such a great help! He was so friendly and really went above and beyond to help us fix our problem and more! He really is a credit to the company!! Thanks Andrew :)
I recently rented a car from JUCY Rental in Gold Coast, and I can’t recommend this company enough! Their team was incredibly kind, friendly, and helpful from start to finish. When I returned the car on a Saturday morning, I arrived an hour early, and to my surprise, the staff arrived 45 minutes early to assist me. Even though they weren’t officially open yet, they went above and beyond by agreeing to drop me off at the airport. A special mention to the incredible lady who helped us—her kindness and patience truly touched my heart. My mom has a disability and struggles to walk, but this amazing woman took her time to gently assist her into the car, ensuring she was comfortable. When we arrived at the airport, she did the same, making sure my mom got out safely and with ease. Her warmth, compassion, and willingness to go the extra mile meant so much to us. I deeply appreciate kind-hearted people like her, and I’m truly grateful for such exceptional service. Without a doubt, I’ll be renting from JUCY again. A huge thank you to JUCY for hiring such incredible staff—especially this wonderful lady, whose kindness made all the difference 🙏🌹
It was a pleasure renting from this branch. Was quickly picked up from the airport. Star Polaris RV was ready. They explained everything clearly. And very friendly. Thank you
It was easy to pick up the car after getting the juicy shuttle bus at the Gold Coast airport. Alisha was very efficient, friendly and energetic. She explained everything and it was a pleasure to meet her. The car had a few minor issues (ie Cruise did not work) but was a really good car otherwise and was easy to drive. Juocy has a reallt good insurance which was great as we did not have to worrry about anything. It was easy to return the car and getting the shuttle to the airport. Just make sure you fill up the tank before returning. There is a petrol station not so far away from the juicy yard.
A positive camper hire! I hired the smallest van, the crib, suitable for 2 pax. My pickup was 8am Thursday morning. Initially on booking I had planned to return 8am on Monday morning, however when I went to pick it up, I enquired about if I could return it at the end of the Monday. Martina who assisted me said she could extend it to 12pm, but would have to check if I could hire it for longer. Nobody else was in the office with her so she couldn't confirm immediately. Anyway, she showed me the basics of the vehicle, loaded in the bedding and off I went. It's a Toyota van, easy to drive, and park like a regular car. It's also easy to see in a carpark! The aircon in the vehicle is great when you are driving! The little kitchen at the back is great, teatowel, chux, cutlery, plates, mugs, frypan etc all supplied. You will need oil and dishwashing liquid if cooking, they had them in the office that you could take to use, as well as some other grocery items. It has a small fridge which kept things chilled. I had issues opening the main section of the van at times, I'm not sure why. The only downsides are the limited hours of Jucy office and allow time to go between the office and the airport. Also, traffic in the Gold Coast is slow! M1 between Brisbane to Gold Coast is generally slow. Lots of roadworks there and in the Gold Coast area in general. Allow plenty of time for any drives. It took me an hour to drive from Seaworld (and I highly recommend it - especially make sure you see the dolphin show!!!) to the Jucy office.
Rented a camper for three months- drove long distances and never had any problems. Contact was quick. The staff in goldcoast was so sweet and friendly. Can recommend this 1000%!!
The service was fantastic, I loved how they reimbursed me for a maxi cab when we arrived as they were busy and didn’t want us to wait around. The staff were friendly, efficient and made the transition to and from the airport stress free.
Hired a car for ten days, which was a ‘mid hatch’ Toyota Corolla. The rate was very very cheap and the car was older with a lot of kms as a result but it ran like a dream and was clearly well maintained. The service at both pickup and dropoff was excellent! No complaints and definitely would use again.
We hired a car from Juicy at Tugan and as per our previous experiences with them they are a great company to deal with. Staff are pleasant and well organised which makes getting on with your holiday seamless. Thanks Guys
I didn't rent from Jucy, so wish I had. My girlfriend did and hired a small suv for 6 days with insurance. I paid more for 4 days with another company. Her experience was fantastic with Jucy, mine not so much with another company.
Staff were great at both pick up and drop off. Extremely friendly and nothing was an effort. Have used Juicy before and will definitely use them again. 10/10 rating.
Dealing with Alisha was fantastic, her positive attitude, professional manner and seamless transition from airport to rental office was brilliant. This is Customer service at its best. Thank you Alisha for making the experience easy, reliable and fantastic. Brenton
Easy, stress free check in and great value for money. Clean and tidy vehicle. What awesome staff you have here; friendly, approachable and made the whole experience worthwhile. Will definitely use again next time we are on the Gold Coast :).
First time renting a car. Thank you for making the whole process stress-free. Excellent service.
Halley & Aedan Pilch
★★★★★
★★★★★
Pick up went smoothly with the complimentary shuttle from the airport. Charlie was friendly. The gentleman gave us a quick tour of the van to ease into our first time campervanning. Toilet facilities...
wendy dyer
★★★★★
★★★★★
From the first time I rang to order a vehicle. The process was very simple and the person was extremely polite. Once I had arrived at my destination. I made the call to be picked up and they collected...
Molly O' Donnell
★★★★★
★★★★★
Had a slight issue with our van so we brought it in to this office and Andrew was such a great help! He was so friendly and really went above and beyond to help us fix our problem and more! He really...
Halley & Aedan Pilch
★★★★★
★★★★★
Pick up went smoothly with the complimentary shuttle from the airport. Charlie was friendly. The gentleman gave us a quick tour of the van to ease into our first time campervanning. Toilet facilities...
wendy dyer
★★★★★
★★★★★
From the first time I rang to order a vehicle. The process was very simple and the person was extremely polite. Once I had arrived at my destination. I made the call to be picked up and they collected...
Molly O' Donnell
★★★★★
★★★★★
Had a slight issue with our van so we brought it in to this office and Andrew was such a great help! He was so friendly and really went above and beyond to help us fix our problem and more! He really...
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