JUCY Car Rental and Campervan Hire Brisbane
769 Kingsford Smith Drive Eagle Farm Queensland 4009 Australia
jucy.com/au/en
Car Rental
09 600 1032
Description
Show us your favourite #JUCYmoments experiences from around Aotearoa and Australia 🐑🐨
Reviews (412)
Dominik Cermelj
Awa was super friendly and helpful. Everything was great
Nikoline Agesen Dahl
Such a nice service🌟
Cora
(Translated by Google) Awa helped us get to grips with the van. She gave great advice and was very friendly; thank you for your support. She speaks French and was able to assist us with her cheerful attitude in French. ✅ (Original)
Awa Nous a accompagné dans la prise en main du van. De bons conseils et très souriante merci pour son accompagnement. Elle parle français et a pu nous accompagner avec sa bonne humeur en français ✅
Helpful people
Helpful people. Vehicle was the cheapest but so far reliable. Fridge not doing it's job best to buy ice packs. Friendly service.
Barb Thurgood
Great service so helpful. Love Awa
How easy it was
How easy it was. Customer service from Jim was outstanding. Getting into christchurch it was that easy to pick up and drop off and shuttle to the airport. Def will book again
Friendliness..ease at pick up..being…
Friendliness.. ease at pick up.. being remembered from last time.. any negative would be how long to have the insurance money refunded back into mu account..
Adrienne Tovey
Our Jucy camper may have been a little old but she was reliable, comfortable enough for a long drive and we had a lot of fun! The pop-up rooftop tent was super easy to use and spacious enough for two.
Nancy Miyake
Awa was great at check in!
Lucy Hague
Awa was amazing and made us feel at ease and very excited for our trip! The Coaster camper is beautiful and new
Joachim Osthus
(Translated by Google) Excellent service from Awa. Very clear, super efficient, and very friendly! Thank you! (Original)
Super service de la part de Awa. Très claire, super efficace et fort sympatique ! Merci !
Jorge Delmo
(Translated by Google) Excellent service from Awa, she speaks Spanish and explained everything perfectly. (Original)
Excelente atención por parte de Awa, habla español y nos ha explicado todo perfecto
Very good
Very good, we hired a campervan for a week and everything was good. Good introduction at the pickup. We were also late for the dropping in Sydney cause we got lost in the traffic but the staff there was very understanding and service minded. I would love to rent from jucy again some time :)
Great value for money hire van company
Easy check in, good friendly staff. Make sure you check gas stove before leaving in case cartridges are empty like ours were but we just got more from a hardware worked. Also get your own dish liquid as they don't provide this.
Easy to deal with
Easy to deal with, hassle free transaction, friendly customer service
This was my second time using Jucy
This was my second time using Jucy, I love the community feel every time you pass another green machine every one waves, flashes their lights and smiles! We named our girl “Lucy Jucy” we were very comfortable and felt safe touring the South Island of New Zealand “ Best trip ever! “ I highly recommend Jucy they’re in Australia and New Zealand and have multiple drop off and pickup points. So convenient and easy to use. I called Jucy as I thought my fridge wasn’t working, the lady was awesome and guided me through the process ( I needed to turn it on with the key pad on the van wall) it’s so neat that you don’t really need to plug in all the time either. Just take your own plug for the cigarette lighter, to charge your devices whilst travelling, the fridge and lights work on batteries powered by solar. #ilovemyjucygirl!
Perfect van for a music festival
Perfect van for a music festival. Beats setting up a tent. Drive in, unpack and party. The fridge and gas burner make camp meals super easy!
It was the most nice an easy way to…
It was the most nice an easy way to rent a camper van in Australia
Great staff and booking process
Great staff and booking process. The vehicule had everything and was in good state.
JUCY NZ was absolutely amazing
JUCY NZ was absolutely amazing! I rented a Suzuki Swift for 10 days and did a road trip from Queenstown to Christchurch, and the whole experience was fantastic. From start to finish, the process was incredibly easy. The staff were friendly, helpful and provided outstanding service. The car was spotless when I picked it up, came with a full tank of fuel, and was surprisingly comfortable and very fuel-efficient — perfect for exploring the South Island. Everything was straightforward and hassle-free, which made the road trip even more enjoyable. I’d definitely use JUCY again and highly recommend them to anyone looking to hire a car in New Zealand!
Sally Andersen
Awa did a great job introducing us to our campervan in Brisbane. She was very kind, good at explaining how the camper works in tourist-friendly english and good at answering our questions.
CAROLINE PUFLETT
I would particularly like to thank Derek and his staff for making an extra effort to help us , when WE had messed up the booking. They went over & above to solve it AND help US . THANkYOU
Cathy Cole
Awa great service very happy !!
Kevin
Awa from the Brisbane department gave us a great and thorough introduction to our JUCY Condo. Great service! 😁
The van was clean
The van was clean, comfortable and reliable. The equipment was all in good working order and most importantly the bed was comfortable. Also picking up and dropping off the van was seamless.
Dominik NoSkill
Awa was amazing! She showed us around the car, explained everything clearly, and made sure we knew how everything worked and where to find everything. She was super friendly, helpful, and made the whole process really easy. Thank you.
Way NZ use to be!
The man at front of desk was amazing! His humour and his introduction to a training new staff member made the experience for all easy going (I was nervous travelling on my own). The Van was amazing and you had all that was needed. I thought the fridge was a bonus touch and charging port because of the extra battery especially at a sports tournament. Able to charge phone during the day and collect cold drink and food also. Overall amazing and would definitely hire again! I'm fact a young Mcds worker asked us about it and told him he should take the leap and travel this way. This coming from a 5 star hotel booker. Really humbling experience reminded me of days with my grandparents the way NZ use to be.
Great service all round
Easy pick up and drop off, excellent staff interactions, friendly, trustworthy and never experienced any problems in many hire cars whilst in NZ
Sandy Letcher
Very happy with the friendly service we received this morning from Awa. Handover was very thorough.
Daniel Fernandez
(Translated by Google) Excellent service from Awa, very friendly and attentive (Original)
Excelente servicio se Awa, muy amable y atenta
Highly recommend
From pick up to drop off, everything went smoothly. I did have an issue with my wipers which was resolved instantly. Great service, friendly staff. Overall a good experience. Good value for money. You get what you pay for.
Before committing I found Jucy to have…
Before committing I found Jucy to have the best deal and value for money. Once I picked up the vehicle I was really happy. It was a new vehicle in great condition and everything I needed was included. Pick up and drop off was VERY easy thanks for the staff. I’m already planning my next trip
From the slick pickup and orritation of…
From the slick pickup and orritation of van in Queenstown to the quick drop off in christchurch it was a very pleasant experience Recomend them
My experience with JUCY
The car was super well designed and very practical. You could fold the bed away and set up a table instead. There was plenty of storage space underneath the bed. There were curtains to give you privacy in the evening, so nobody could see inside even when you had the lights on. Everything I needed was included: a blanket, pillow, sheets and towel. The cooking equipment was also provided, including cleaning supplies. The cooler was powered by a separate battery, so it could keep everything cold throughout the entire road trip. It was honestly great! The service was also excellent. The girls were very friendly and helpful, and I even got a free camping chair. The car itself was a little older and had some minor damage on the outside, but it was well maintained and drove really well. I was genuinely sad to have to return it.My next rental car from another company looked similar, but it wasn’t even half as good. The daily price was higher and absolutely nothing was included — not even a blanket or pillow! And the “fridge” was just a basic cooler that you had to fill with ice yourself.So I’m really happy I got to experience JUCY. Next time, I’ll definitely rent from them for the entire holiday!
Very stressfree
Had a great experience with vini ensuring me and my family had a complete stressless experience with jucy rentals in Auckland NZ, back and forward to the airport via shuttle. Seamless no stress no hassle.
We rented the Berta 6 for our family
We rented the Berta 6 for our family, and what an experience! It had a toilet and shower, three double beds that comfortably slept two adults and four children, and plenty of storage. It handled well, and the airport shuttle service was super convenient. We’d definitely recommend it!
Great Service!
We rented a campervan to drive from Sydney to Perth - we chose Jucy because it allows dogs on board. The van was well equipped with everything we needed and reliable. We had an incident during wild, windy weather when a side window blew out - the Jucy admin staff handled the issue efficiently and the Adelaide staff fixed the problem promptly and we were back on the road with minimal delay. Great service!
The van was great and it was super easy…
The van was great and it was super easy to communicate with the team if you get any problem or interrogations
The support team helped in a quick and…
The support team helped in a quick and convenient way, so muy travelling didn’t get interrupted and they also compensated all problems. Really friendly team and very professional with their support
Simple, easy.
Simple, easy service. I did the online check in which made the whole process smooth. I was given the brief on the vehicle, handed the keys and I was on my way! I opted for no excess, paid the extra for peace of mind and it was still cheaper than any competitor. It’s a no frills service, but honestly, if you’re just hitting the road for a few days, it’s more than enough.
Great and easy experience
We had the best time driving from Perth to Monkey Mia and back, our van was fantastic we had no issues at all. The booking process was super easy, the staff were lovely at pick up and drop off and it was all round a great experience!
Easy pick up and great service
Easy pick up and fast service - super friendly staff - Roger was fantastic - friendly and very helpful - thanks Roger - will hire from them again
Choose jucy.
First off, the staff is super friendly and easy to chat with. Second, the van is spotless and comfy. Third, it’s a pretty good value for money. Fourth, getting in and out is a breeze. And fifth, booking it was a breeze too. I’m pretty happy I went with Jucy.
The staff on pick were great
The staff on pick were great, booking process was easy
great experience from start to…
We had a great experience from start to finish with Jucy. From collection to drop off the crew couldn’t have been nicer to us. The van was perfect and suited us well from driving to sleeping !
The size and price offered from Jucy…
The size and price offered from Jucy was competitive. Though the vehicle was a bit old but no issue on our journey from queenstown to Christchurch.
Customer service and quality of vehicle
Customer service and quality of vehicle
I had an absolutely fantastic…
I had an absolutely fantastic experience with Jucy! The campervan was incredibly clean, well-maintained, and packed with everything we needed for our road trip. One of my favorite parts of the trip was waving at other Jucy vans on the road—it felt like being part of a fun, exclusive club! The staff were also incredibly friendly and made the check-in process smooth. I will definitely rent from Jucy again for my next adventure! Highly recommended!
I have no hesitation to recommend Jucy
I have no hesitation to recommend JucyThe whole process was straightforward Great vehicles clean and modern
Melanie Weedon
Would definitely recommend Jucy we hired it for three weeks. Ready to go for pickup no hassels and a great price to hire. Clean comfortable and a enjoyable experience
It was a great experience traveling and…
It was a great experience traveling and living in Jucy campervan
Easy to drive. Very smooth driving. Everything works perfectly fine in the Coaster.
Smooth driving. Everything in working condition.
Van wildflower tour
The staff were vry helpful when we aryvd late to collect th van. Our juicy was well equipt and a pleasure to drive. Tku to Kobe and Morena for sorting a minor problem we had.
Great experience
Great experience, was easy from start to finish. Was able to pick up from the top of New Zealand and drop off at the bottom. Shuttle was fast and efficient from the airport. Car ran smoothly and had no issue at all on our big journey!
We had a very good experience with the…
We had a very good experience with the Jucy condo. There were some small issues including one of the stove gas burners not staying on and a cracked shelf inside the fridge door. Overall we found the van comfy and staff helpful. One thing that would be appreciated would be longer hours for van return - we got back by 3pm but would have appreciated an extra hour
The staff were friendly and patient in…
The staff were friendly and patient in sharing to a first-timer to campervan! Vehicle was well stocked and equipped! Thanks to Jucy for the great experience!
Our experience was amazing from start…
Our experience was amazing from start to finish, however what the Auckland branch was terrific in their field when we dropped off our rental car. We were given a ride to the airport after, whilst the driver asked about our trip and made our last little time in NewZealand that much better. Would highly recommend
All the staffs are very kind and…
All the staffs are very kind and friendly and very informative. The idea of showing respect, greeting, and sharing information each other when July users meet on the road or in the campsites is very impressive. I have also had a few chances to do so it was wonderful. Mostly I had very wonderful experience with JUCY van. However, for the next users, I want to list 3 things to be fixed or changed on the Van that I have used this time. The first thing is, I think it is serious, roof leacking on a rainy day. Rain drops into the roof top bed. So the bad got wet when it was rainy. Somewhere in the middle of the roof on the passenger seat side. Regarding this matter, I have a video clip and a photo if you want I can send you them. Secondly, the door of the refrigerator does not lock properly, it sometimes opened when I steped on the break paddle. Lastly, the plastic bucket was broken so it should be changed as a new one. I understand these could be happened at anytime but the reason I would like to list these here is that I could be the next user as well and I would soon.
Everything's great
Our little RV was really well-built — better than larger vehicles we’d had before. Its size and features are just perfect for two people. It’s not big, but it has everything you need, and it’s really cute with its high roof and green paint job! It fits into any parking spot. We had a great time with it! The staff is very friendly. The value for the money is excellent!
Very easy process to hire a campervan…
Very easy process to hire a campervan friendly staff good value for money good neat & tidy van
Best rental company experience ever
The friendliness of the staff made me realise that jucy is an excellent company to work for. I love the free hot drink station. My grand daughter explored everywhere while we waited
Ease and flexibility
Jucy was a short Uber trip from Perth domestic airport. Cobie made pick-up easy. He showed us around the van. The van was a pleasure to drive. So easy. It also gave us flexibility to be spontaneous on our trip. The cost of the van resulted in good savings for the entire trip. A small fridge on board meant we could self cater. Find a park with a view, make our own lunch, and enjoy the view. It allowed for cheap overnight stops at caravan parks. Bedding was supplied with the van. Doona was warm enough for the cold nights. Drop off was easy too. The campervan made for a great experience. A great holiday overall. Thanks Jucy.
A great time in our Jucy van!
We had a great time in our Jucy van. Picking up and dropping off the van was quick and easy. The van had everything we needed in it and was very well put together. The van drove well. All round a truly fab experience!
Pleasantly surprised
I was a little hesitant about renting a Jucy van, but was pleasantly surprised. I rented a Jucy Condo from Auckland airport. This was just the right size for me travelling by myself. The whole process from pickup at the airport, handover of the vehicle, return of the vehicle and drop off to the airport was fast, easy, uncomplicated and straight forward. Staff were extemely helpful and friendly. I hired a van during low season and this was really good value for money.
The staf is very nice and…
The staf is very nice and accommodating. Everything is made pretty easy. However some parts of the vans show clean marks of use
Coaster was great to drive
The booking process, the staff, pick up and drop off were all easy and great. The campervan was great to drive, so easy, even reverse parallel parking was a breeze. The layout inside the van is not ideal and bed/cushions very uncomfortable. But we still enjoyed ourselves.
Great!
Great van, good instructions both verbally and written down, and amazing journey.
Friendly staff and helpful when…
Friendly staff and helpful when questioned needed asking.
Brilliant way to tiki tour!
Brilliant way to tiki tour around and see the country!
Good option for a good price.
Easy to rent. Easy to use and very nice people working there helping with the pick up and drop off.
Jesse Card
This is about the location only, the van hires themselves seem to be somewhat variable. The office area is large and welcoming on a busy highway. The entrance can be somewhat tricky as there's multiple signs. Inside is spacious and welcoming, with coffee, a community pantry, lots of seating, and a couple games. The bathroom is large, accessible, and clean. If anything I would recommend splitting it up into multiple and adding a shower facility.
Mark Patman
Staff at pick up were outstanding extremely helpful polite and had excellent knowledge
ka wai cheung
The staff explained the car's structure carefully and patiently asked if we were any problems. She constantly reminded us of important matters and encouraged us.
Great van experience!
Great van, really easy and comfortable to drive. Loved the cozy lighting in the evening! This is my second van with JUCY and I would definitely recommend it. Registration process is smooth and when you drop off the van, they don’t rush you to leave, you can chill there for a bit until you figure out where to go
Luc Penfold
(Translated by Google) Fantastic experience with this campervan rental agency and a huge thank you to Jawah for his kindness, good humor, and for taking the time to search for and find my glasses that I'd left in the campervan the day before. I'll definitely do it again! (Original)
Super expérience avec cette agence de location de camping car et un grand merci à Jawah pour sa gentillesse, sa bonne humeur et d avoir pris sur son temps pour avoir recherché et trouvé mes lunettes oubliées la veille dans le camping car. À refaire !
Great experience!
I had a really good experience overall. The customer service was friendly and helpful, and the pickup process was quick and easy. The car was clean and well presented when I picked it up, which made the whole experience even better. Everything was straightforward and efficient, and I would definitely use the service again.
Incredible staff
Once we received the campervan, the staff was incredibly helpful in helping to plan our roadtrip, offering honest and valuable opinions regarding different destinations. He also was thorough in his instruction and explanation of how the campervan works. While I don’t exactly remember how to spell his name, the gentleman in Auckland whose name started with a K was so kind and we are grateful to him for helping make our trip to New Zealand as wonderful as it was!
Stress free
Very competent, friendly service, on the road very quickly. The van is great, perfect for our trip
I really liked everything
I really liked everything. Pleasant service, a great new van, and quick support when problems arose. We traveled 6,500 kilometers.Travel, it's worth it.
Reliable Jucy van
Reliable Jucy van. Really nice and friendly staff. Fair price.
Easy pick up and great service
Having spent days searching for the right rental car company, I knew I'd made the right choice with Jucy. Affordable, easy booking and pickup and they ensured I knew where everything was in the car.
Dylan Stone
The woman who assisted us made sure to show us everything, and provided all the details we needed to maintain the motorhome. She was truly wonderful and very helpful.
Nicolas LEBLOND
(Translated by Google) Excellent welcome, the children can be entertained (games/golf/etc.) while you finalize the last administrative details… High-quality motorhome 👌👍 (Original)
Accueil au top , les enfants peuvent s’occuper ( jeu/ golf / etc…) pendant que vous finalisez les dernières manœuvres administratives … Camping car de qualité 👌👍
Jess r
The staff in Brisbane were so kind and helpful. Van was everything we needed. Highly recommend!
Edna Tan
My partner and I recently rented Jucy vans in the past two weeks :) Since we had another couple travelling with us (4pax total) and then left just us (2pax) for the remainder of our trip, we were able to experience the Kahuna, Coaster and Crib Plus. All the campervans were exceptionally clean and had no mechanical faults. We also wanted to give a shout out to dear Ava who took very good car of us. She gave us thorough tours of each car ensuring our safety and tips to help us maximise fun. Our experience wouldn't have been the same without her. We highly recommend Jucy, 5/5 can't help coming back again and again!
Really lovely staff
Really lovely staff, very decent price on the vehicles. Good communication, and just overall a great experience
Great service
Great service and a no worries trip from pickup at the airport to delivery back there after seven days of trouble free motoring⭐️⭐️⭐️⭐️⭐️
Elizabeth Browne
Cannot recommend Jucy enough! Amazing staff, great van and just an all round amazing experience!
Marwan Briber
Nice
Great team at Jucy
Friendly, helpful, engaging staff: just makes everything easy and stress-free
Cathy Breen
Very friendly service when I picked up my van. I dealt with 3 different staff members while there. Thorough tour of the van, and great recommendations from Joyce in the Brisbane branch for where to travel to.
Fast and easy booking
Fast and easy booking, friendly staff. Highly Recomended. 👍👍
Great friendly staff
Great friendly staff, dropped into Melbourne branch with a couple of van niggles, no problem at all, fixed with a big smile. Thanks guys
Fairly new Toyota condo van
Fairly new Toyota condo van. Easy pick up & drop. Van had toilet, USBs, Bluetooth etc. Great value.
Fairly new Toyota condo van
Fairly new Toyota condo van. Easy pick up & drop. Van had toilet, USBs, Bluetooth etc. Great value.
Rubber Rose Books & Print
I rented the Coaster campervan for six days in May 2026 and it was a wonderful experience! From pick up to drop off, the entire process was a breeze and I felt safe and supported. I am from the United States of America where we drive on the opposite side of the road, but with the advanced technology the van was equipped with (lane assist, speed limit sign indicator, cruise control, etc) it made the adventure much less intimidating. I loved that the lights, outlets and mini fridge ran on their own battery that charged as you drove, so I was never without electricity! I didn't end up using the cooking appliances or sink, but I was relieved to know it was an option if I desired. The front and back curtains rolled up to cover the windows fully for privacy at night. The bed portion of the van was comfortable and the bedding kept me warm during the chilly mornings. Gas mileage was great for a larger diesel vehicle and it was easy to maneuver in parking lots. I parked at various rest stops during my trip which were always camper van friendly with working toilets, although there is a portable toilet to use in the van if needed as well. I would highly recommend renting from Jucy if you want to see the sights of Australia and New Zealand on a budget. Or, if you're thinking of living in a van full time, this would be a great way to decide if it's right for you!
Eddie Crocker
"Happy"
I had the best adventure with Jucy in Australia
I had the best adventure with Jucy in New Zealand about 12 years ago. Though we have only very short time in Australia this time, I wanted my family to experience it too. However, this time round is different. From the start, there was only one staff to attend to us and so many in the queue, and she wasn't a happy girl. We were shown how to use the campervan but there was no time to check the vehicle. Anyway we were excited to be on our way. Everything was fine, until night came and we found out that the tent above cannot zip-up. The zipper is broken and we can only tie-up with string to keep most of the rain out. Luckily the night temperature was not very low during our trip. I have written in with a photo of the broken zipper. The other issue is the brake pad needs to be changed. Despite all that, we had an enjoyable holiday in the campervan. Thank you Jucy.
I had the best adventure with Jucy in Australia
I had the best adventure with Jucy in New Zealand about 12 years ago. Though we have only very short time in Australia this time, I wanted my family to experience it too. However, this time round is different. From the start, there was only one staff to attend to us and so many in the queue, and she wasn't a happy girl. We were shown how to use the campervan but there was no time to check the vehicle. Anyway we were excited to be on our way. Everything was fine, until night came and we found out that the tent above cannot zip-up. The zipper is broken and we can only tie-up with string to keep most of the rain out. Luckily the night temperature was not very low during our trip. I have written in with a photo of the broken zipper. The other issue is the brake pad needs to be changed. Despite all that, we had an enjoyable holiday in the campervan. Thank you Jucy.
Bob Bear
Friendly and helpful staff. Accident claims were well handled.
paul bell
We had a virtually new van and beautifully kitted out, the JUCY collection place in Brisbane was easy to get to and well positioned near the Brisbane Airport. Having a great time.
Anton Dovey
Jucy was a good value offering with easy booking and friendly staff.
Steve Doyle
Overall, I was happy with the van as well as the customer service. The van was a bit ratty, but the linens were fresh and the pillows super comfy. I loved the roof top tent! It was easy to pop open and really gave a sense of camping in the bush. The mini fridge didn't work, so make sure when you pick up your vehicle, make sure it's working. Also, the van I had didn't require external power, which would have been good to know before I had booked a caravan spot with power. Overall a good experience. Will definitely rent from Jucy again.
Elena Orlandi
It was really fun and it had everything we needed! Very cleverly organised!
Martin Kutsch
!!!!! Negative5*!!!!! Carefull - this company is completely costumer unfriendly - when pickup at 10am - my camper finally was ready for me by 5pm ! Not enough personnel for the amount of customers on site - even worse when I returning my vehicle same situation.. big line up of more than 20 people all waiting loosing a full day of their trip.. another customer had to return because the campervan's waterpump didn't work another one had technical problems with the air pressure in the tires.. all had to loose extra hours in an insane lineup.. Me asking to talk about my desatisfaction to the manager.. who stand working at her desk was being asked to wait until the lineup will be done .. and because of I had to get to my flight being ignored and very unfriendly rejected in front of the other customers - vehicles offered with unprofessional repairs , no deep clean , not fully checked and often not fully tanked..
Ben Mitchell
We came in with a problem with our van and had no solution. Luize was amazing at welcoming us in and understanding our situation and helping us with the showing of our new vehicle. Chanice was an absolute gem and layed us out with clear options to help get us back out on the road quickly and smoothly. She came in understood our problem and had us off and out in a new van within the hour. We felt so welcome and they went above and beyond to help us out. There both a credit to the company ( deserve a pay rise).
Tommo White
So good
Nick Atkins
We had the time of our lives in the big Kahuna as a family. Thje van itself drives very smoothly, comes with everything you need and the check in and out process is excellent. We will definitely be back to go on our next adventure.
Matt Francis (Matty J)
The pickup process was really easy and stress-free, and the staff were genuinely helpful and welcoming. The van itself was simple to use and operate, which made a big difference on a longer trip. It was comfortable and practical for my drive from Brisbane to Sydney, and I never felt unsure about how anything worked. Overall, it made the whole trip feel smooth and well set up.
Genny Conner
We enjoyed the simple process of Hiring with Jucy and they were very helpful and accommodating when we got stranded north of flood waters and needed to change our plans.
Sally McDonald
The reception was closed at the time my contract said I could drop off my van. More care with drop off details/times would be appreciated.
Athena Gamble
My partner and I before we got to Brisbane had the roughest travel days we possibly could have, we had no cell reception so we lost our initial booking with jucy, our flights were held on the tarmac for hours then when we were transferring planes where we should have had an 8 hour layover we had a 9 hour one causing us to miss our connecting flight, the airports did next to nothing to help us and what was supposed to be a 19 hour travel day turned in to a 36 hour one, to add to all of that the airline we took to Brisbane was awful in so many ways including forcing us to check our carry on and then once we landed taking 2 hours (I wish I was exaggerating) to unload our bags. (There is also so much more but I’m not going to bore you all with the details) With all of that my partner and I were defeated, and we went to jucy (2 days late for our reservation) hoping maybe they had yet to book the car we initially had. Sadly they did, but Charley listened to everything we had been through and she did everything in her power to get us a new camper van, not only did she succeed, she also got us an upgrade from what we had for the same price! I genuinely was on the verge of tears with the prior two days we had had. She helped us out immensely and on top of everything got us lawn chairs for our travels! She was incredibly helpful, kind and our blessing in disguise. Genuinely I will be recommending to anyone who wants to find a camper rental in Brisbane to go to jucy and I’ll insist they talk to Charley if she’s there.
Wolle Schumi
Pick-up and drop-off was very easy. CamperVan was well maintained and I had no problems on my trip. The staff was friendly and experienced. It was easy to communicate with them.
john cardwell
A throughly enjoyable experience traveling from Sydney up the east coast and back to Brisbane in a July Condo. Van was in good condition and ran well, air conditioned, automatic and Apple CarPlay. Would absolutely recommend and will be using again.
Ricardo Rodrigues da Silveira
Everything went very well — it was 26 incredible days with this unique experience. I loved it, was amazing.
Clayton Bryan
Would definitely recommend Jucy Rentals. They really very relaxed and flexible as long as you communicate with them. My van door stopped opening half way along my trip, and when returning it they didnt question me about it at all. No hidden charges were put on, only the extra day charge for me returning it late which is completely with in their T's and Cs. Well priced and the vehicle worked well.
Katharine Madsen
Really good service Chaney was the best Help!
David BORROWDALE
Did a relocation of a 6-Berth motorhome. Couldn’t have been easier picking up in Brisbane or returning in Sydney. Mine had fuel included and it was as simple as handing the attendant the receipts. Will do this again.
E M
Great experience here. Fair wait to get our campervan but otherwise was smooth process, helpful staff and great van.
Alia Le Trionnaire
Easy to pick up, the van is exactly what we expected ☺️
Suzanna Qu
(Translated by Google) We are an older couple from Europe and booked the vehicle from home in Brisbane; everything was straightforward. The only thing that wasn't quite right was checking in. So we went straight to JUCY. The young lady handled everything quickly and easily upon pickup. She accommodated our requests and showed us everything we needed. Very pleasant! We've now been on the road with the car for 26 days. The odometer showed an incredible 450,000 kilometers, which we couldn't believe. But the odometer continued to count every kilometer driven, and so we saw that the number was obviously correct. We never noticed this at any point in the vehicle. It reliably took us everywhere. In addition to the camper van, we also had accommodation, so we weren't sleeping in the roof tent or the car all the time; the amenities would have been a bit limited, and the luggage space would have been too limited. This meant we could take what we needed with us for a few days at a time and leave the rest behind. An optimal solution. We stayed at various beautiful nature campsites, were able to reach all of our destinations easily, and had a truly excellent time driving the van. We slept wonderfully in the "Jucy"! 🤩👍 The only downside was that the refrigerator wasn't working perfectly. But some campsites have refrigerators that you can use, and that saved us. We can highly recommend the van to anyone who doesn't mind being uncomplicated. The handover was also absolutely hassle-free. Thank you very much! (Original) Wir sind ein älteres Paar aus Europa und haben von zu Hause das Fahrzeug in Brisbane gebucht, alles unkompliziert. Einzig das Einchecken wollte nicht recht gelingen. Daher sind wir direkt zu JUCY gegangen. Die junge Dame hat bei der Abholung alles schnell und unkompliziert erledigt. Sie ist auf unsere Wünsche eingegangen und hat uns alles Wichtige gezeigt. Sehr angenehm! Inzwischen waren wir 26 Tage mit dem Auto unterwegs. Auf dem Tacho stand unfassbare 450.000 Kilometer angezeigt, das konnten wir eigentlich nicht für möglich halten. Aber der Tacho zählte jeden gefahrenen Kilometer weiter und so sahen wir, dass die Zahl offensichtlich wirklich stimmte. Das haben wir aber zu keinem Zeitpunkt an dem Fahrzeug gemerkt. Er hat uns zuverlässig überall hingebracht. Wir hatten zusätzlich zum Camper Van noch eine Unterkunft, so dass wir nicht dauernd im Dachzelt bzw. Auto geschlafen haben, dafür wäre die Ausstattung dann doch etwas gering bzw der Platz für das Gepäck zu begrenzt gewesen. So konnten wir jeweils für einige Tage das ins Auto mitnehmen, was wir brauchten und den Rest zurücklassen. Eine optimale Lösung. Wir waren auf verschiedenen schönen Natur-Campingplätzen, konnten alle Ziele gut erreichen und hatten wirklich eine hervorragende Zeit mit dem Auto und wir haben herrlich im "Jucy" geschlafen! 🤩👍 Einziger Minus Punkt, der Kühlschrank hat nicht so ganz hundertprozentig funktioniert. Aber manche Campingplätze haben einen Kühlschrank den man nutzen darf und so konnten wir uns retten. Wir können den Van, allen unkomplizierten Menschen, wirklich wärmstens empfehlen. Auch die Übergabe war absolut unkompliziert. Vielen Dank!
Ryan Saville
Amazing Service, very impressed with the service office. Amazing Adventure. Thanks All
Phil Oudney
Friendly helpful staff , nothing was too much trouble when asking assistance on general directions and things of interest along my way, would highly recommend them👌😊👍🦘
Loldine V
The campervan was easy to pick up and drop off. It was well stocked and met all our needs. We had a roof top tent that opened and took down very quickly and easily. It drove well and allowed us to visit and explore areas we may not of with just a rental car. We did not have any problems with the campervan so can't comment on what their assistance would have been if we had needed that.
Saffron Russell
Great value for money camper vans that were really fun to camp in. Completely met my needs for what I needed. Would recommend! I had the condo and me & my friend had our own double beds which was cute, like sleeping in bunk beds!
Cybèle PELAGE
Quick and easy drop in/drop off Clean camping van and enough facilities inside
Lisa-Marie Glatt
Everything was perfect. Friendly staff, great communication, nice location. Everything was super easy and uncomplicated. (Have had other rental organizations and Jucy was by far the best)
Jonny Cortes
It was wonderful. A slightly older car, but with everything you need for a ten-day trip as a single person. I was able to sleep very well in it, the fridge ran perfectly and the car was very reliable and easy to drive. Thank you dear Jucy team for this great experience, I will definitely recommend you to others.
Gonzalo Corrales Perez
(Translated by Google) Everything was great, 100% recommended, a unique and unforgettable experience. (Original) Todo genial, 100% recomendable una experiencia única e inolvidable
Hugh Taggart
Give yourself around 1 and hours to pick your vehicle up once you reach site this depends of course on the volume of people that are picking up vehicles there appears to be a great amount of paperwork that is done confidently, with patience the staff do their best in trying conditions. Best Hugh.
Moana Brooks
I was Very Satisfied and Happy with the Managers response to a complaint that was made. The problem was resolved. The Manager Dealt with the issue in a Professional and Curteous Manner her Communication was on Point. I was happy with her service. Thank you for your Services I will definitely recommend to family and friends.
Geoff Wishart
Hired a Jucy Camper for our recent 3 week holiday in Queensland. It was great. Very clean and contained all we needed. Staff were great to deal with both when booking and returning.
Sachin Gumber
I had a wonderful experience with JUCY Rentals — from start to finish, everything was smooth, professional, and super friendly. The staff were incredibly helpful, answered all our questions patiently, and made the whole process easy and stress-free. The vehicle was clean, reliable, and exactly what we needed for our trip. Great value for money and no hidden surprises. It’s clear that JUCY takes pride in providing quality service and making sure customers have a great experience. Highly recommend to anyone looking for a fun, reliable, and affordable rental option. Thank you, JUCY team — you made our trip even better!
Jane F
Huge thanks to Mohini at JUCY for patiently working through updates to my booking. Really great, helpful customer service!
John dglt
(Translated by Google) Very warm welcome from a young woman named Sabrina, a petite brunette with a good communicative mood and an impeccable sense of service. She helped us and accompanied us until our departure from the agency, which allowed us to leave on our trip in the best conditions. (Original) très bon accueil de la part d'une jeune femme du nom de Sabrina, une petite brune à la bonne humeur communicative et avec un sens du service irréprochable. elle nous a aidé et nous a accompagné jusqu'à notre départ de l'agence, ce qui nous a permis de partir en voyage dans les meilleures conditions
Bianca
Great Service, very professional. Would highly recommend Jucy car service. Car was great, smooth, in good condition. A special shout out to Denis for his help and a special shout out to Chris the Bus driver for his vibrate energy and enthusiasm when picking and dropping off. Both Chris and Denis are very professional. Thank you Jucy for our hospitality.
Dennis Bailey
These girls made our hiring a van easy ,,no problems have arisen since
Paulina Baumewerd
Great campervan and reliable support
Noel Regnaud
Great service. Great car.
Kim Small
I had the loveliest experience with the staff at Jucy Brisbane. So pleasant, kind & helpful. Pickup & dropoff was easy, fast n efficient. The Jucy CribPlus was exactly what I needed for my trip for 4 days and everything was immaculately clean. Definitely will be using them again. Thanks ladies on reception xx Kim S.
Lisa Russell
Fantastic! Helpful when I needed.
Douglas Mellsop
From Auckland NZ On May 14th I picked up a Jucy Campervan out Brisbane,I had booked a small camper but decided to go bigger when I got to Brisbane It cost me $1750.00 AUD, Thats only $132 a day. I am glad I did it was more comfortable,the girls in gave me a port ta potty but I never used it as there are plenty of areas you can go to the toilet when travelling in Australia. If you are going to see more parts of Australia that buses and trains don't go " BOOK A JUCY VEHICLE " The Brisbane staff were fantastic the vehicle I was an older Toyota, was very nice to drive ( Asked as many questions as you can before your trip ) it never used a drop of oil in the 4000 ks I did. I'm an old truckie, you must check the oil and water look at the tyres check the vehicle make sure you didn't hit anything each day at least I will always use Jucy in Australia Jucy are always contacting you to make sure everything is going ok Make sure you have the right Vehicle for your trip,no use getting small when you should have got bigger,say with toilet and shower. When you drive concentrate on driving because some of the road surface have big holes in the on the back roads due to lots of rain and weather Regards Douglas Mellsop
Gary Payne
Very helpful, professional organisation. Quick easy check in and same when returning the vehicle. I have no hesitation in recommending Jucy.
Ali A
Good and cheap
Matt Smith
It's been a couple of years since I used this company but I do remember how astonished how good their service, fee structure and vehicles. Where other car rental places like to add a ton of little annoying charges, Jucy charged me what they said they would. I got a late model camper van that ran very well. Also, I was in and out of the place in less than 30 minutes. I have no hesitation in recommending Jucy to anyone needing a camper of any size.
Natasha Berta
Su h a bargain! We loved our little rental. The r got us all around Brisbane, the Gold Coast and more. Highly recommend
Kerrie Lee-Eyles
Just love Jucy! Great prices, great service with happy people. Always happy to help in any way.
R.-E. St.
(Translated by Google) Friendly staff in Brisbane when picking up the vehicle, thorough handling, a GPS was provided, but the selected car was unfortunately too small (personal fate). Returning it was even easier, simply driving onto the premises and dropping the keys in the safe (documented once beforehand). (Original) Freundliches Personal in Brisbane bei der Abholung des Fahrzeugs, gründlich übernehmen, ein GPS wurde bereit gestellt, nur das gewählte Auto war leider zu klein (Persönliches Schicksal), Rückgabe noch einfacher, einfach aufs Gelände Fahren und Schlüssel in den Safe werfen (vorher als einmal Dokumentieren)
Michelle Felton
What a fantastic way to camp onsite for Bluesfest 2025, the Jucy Van team were really helpful and explained everything perfectly, ensuring I had a wonderful experience.
anish kumar
Very friendly people to work with
Thierry marion Jauffroy
(Translated by Google) Thank you to the Brisbane team. We had a small issue, and they were very responsive. Our Australian vacation can finally begin. We truly thank you. We highly recommend them. (Original) Merci à l'équipe de Brisbane Nous avons eu un petit souci et ils ont été très réactif. Nos vacances en Australie peuvent enfin commencer. Nous vous remercions vraiment. On recommande +++
Emily Watson
After a few issues with a van, we were able to change over, Archie and Joyce at the Brisbane office were really helpful with changeover. Restored our faith in JUCY! Thanks both
Melanie
The camper was well-equipped, clean, and perfect for our needs. We received all the necessary information about the vehicles and travel routes, which made our planning so much easier. The flexibility and hassle-free vehicle return were also a big plus. Overall, it was a great experience, and we would definitely recommend Jucy to anyone planning a road trip in Australia! 🚐
Laura Lucia Bohnenberger
Thank you Team Jucy Brisbane - you are all really lovely and helpful! We had such a good time. The camper had no issues at all and we loved the absolutely complete equipment. Also the camper was spotless clean! We will definitely come back 🚐🩵
Dale C
Did a roadtrip from Brisbane to Cairns Good price, quick and easy pickup and drop off, no hidden charges, reliable car
Consuelo Castro
My experience was flawless. Getting and returning the car was so easy and quick. The phone holder you had for ease of navigation in the car was super helpful too.
강주영
Friendly staff. Reasonable price.
Gina M.
Old car but it works. I liked the tent on the roof
Sue Cooper
Despite the car being over 5 yrs old it was clean and economical . The girls in office were friendly and very efficient . I would rent from here again and recommend this car rental firm to my friends and relatives .
George Pyke
I would like to acknowledge the excellent experience we had with our recent RV rental. We picked up our RV at Sydney airport and dropped it off at Brisbane airport. Brisbane manager, Joyce, was very helpful answering questions we had a few days prior to our return. Charley at the front desk was helpful with our quick and simple return. Our airport shuttle driver was very friendly as well. We were fortunate to have a Mercedes diesel chassis Polaris 6 that was very fuel efficient, especially if you utilize the coasting charge feature and screen that provides feedback regarding constant speed, acceleration, and coasting. Everything worked very well on board and our family of four were very comfortable for two weeks, without spending a single night in a paid campground. Our plan was to hook up every few nights, but paid campgrounds were either full or closed by the time we knew where we wanted to spend the night. We figured out how to manage without campgrounds as follows: 1. The roof top solar panel does a good job keeping up during the day when parked. The fridge requires battery charge even when operating on lpg gas. Running the engine a few minutes does a quick charge as well. 2. Our toilet had a portable cartridge that emptied well in any public toilet. Most beaches have toilets to dump the cartridge. Tip: Put toilet paper in a bag for garbage rather than in the toilet to simplify emptying. 3. Fresh water available at most public salt water boat launches (for rinsing boats) and at fuel stations. 4. Grey water is best dumped at a dump station, if you can find one on occasion. 5. We stayed at the Visitor Center in Hervey Bay, Ampol truck stop at Port of Brisbane, Train station parking lot near the Australia Zoo, some shopping mall and big box store parking lots all with no issues. Overall, I would recommend Jucy / Star RV Polaris 6 to explore the wonderful natural beauty this part of the world has to offer.
fonsvandaele1
We had a jucy coaster rented for 4 weeks and we loved it. From the pickup till the dropoff everything was better then expected. The staff are really great. We had a clear explanation at the pickup. And the dropoff was very quick. We could even speak dutch to the staff, so it feld as if we were home already😅😂. Would definitely rent a motohome from jucy again next time.
Paul R Pival
I was a little leery, knowing full well I was going to get a high-mileage vehicle before a long road trip, but in the end I was so happy. Got a little Hyundai (i20?) With over 280k on it and it drove better than the brand new MG I had from my last rental place. I'd definitely use Jucy again for a car.
Kirsten Jackson
Very used but reliable vehicle, got the job done, thanks
Grey Nomads
Our Jucy experience was entirely faultless. We were initially attracted to this company because they welcome senior Australian clients and provide vehicles at reasonable cost. Everything is up-front; you know what you are getting. Check-in was a little clunky, but it was a busy time. Return was more casual. Great people to interact with, and the shuttle service from (and back to) the airport was first-rate. Kudos to driver Chris for being so friendly and knowledgeable, with very helpful road advice. The vehicle (a mid hatch) had seen some service but, hey, this was an economy transaction. It was in perfectly adequate condition and proved reliable and economical. It was my mistake to choose a vehicle without cruise control given the "open-road" Queensland rural highways, but that is a personal preference. We would most certainly consider Jucy for any future car hire needs.
Service was fantastic..
Service was fantastic... From the bus pick up amazing friendly fellow to getting the car quick easy great
Service was fantastic..
Service was fantastic... From the bus pick up amazing friendly fellow to getting the car quick easy great
jen De
I was pleasantly surprised by my experience with Jucy Brisbane. The staff are really great, friendly hard working and helpful. They dealt with a Demanding and difficult customer politely and effectively. I hope Jucy values the employees especially the blonde lady manager. I enjoyed the car and it was more comfortable than I expected, it’s an older campercar which you would expect for the price but everything worked well and the bed was long enough for me at 172cm. Not much space for large luggage and cosy for two but perfect for one. Thanks Jucy Brisbane
Anita Nichols
Loved our JUCY trip from Brisbane to Noosa. Staff are great and the process was so easy!
Alastair Goggin
Big thanks to the airport shuttle driver Chris for the lift. Top quality representative of Jucy who were painless to do car hire business with.
Simon Knudsen
Very nice and cheap cars. Not luxurious or anything fancy, kinda ugly, but works very well, and really good for the price
Simon
Very nice and cheap cars. Not luxurious or anything fancy, kinda ugly, but works very well, and really good for the price
Janne Wakefield
Great staff prompt pick up from the airport and quick rental pickup - great price with good location just off the motorway close to the Brisbane airport
Chris Byrne
Always a bit of a wait here to collect the car. It's because they're so popular and well priced, so worth the minor inconvenience.
Craig Hazley
We had a Jucy rental car for 5 weeks, it was easy and convenient. Would differently use again
Ashleigh du Plessis
Great bang for your buck in terms of caravan rental. Chris who drove the shuttle to the airport from the rentals was a 10/10 good time. Had us laughing the whole way and it made our time in Australia end on a high note so thanks for that Chris 😊 Check in and out of rental was seem less, easy and all staff were lovely.
Sabrina VS
Flexible and very friendly staff. We definitely would recommand
H Shaw
Docked star because the initial car we were given was bad - the back window was weirdly dirty and smudged and it wasn't wipeable. 400K+ on the odometer too - wow! Surprised it was rented out. When I took it back, however, I received exceptional service. They replaced the car no questions asked. New car lasted us the week and everything went smoothly. Thanks Jucy Brisbane.
Nicole Yuen
My first time car rental is super easy with JUCY Brisbane! Simply call up for shuttle upon arriving BNE. On your way back to return, there are several gas stations to fill up the car. As you see I returned after office hours, so simply parked and locked up the car. Drop the key in the security Dropbox. Call an Uber! Super easy! The price is within my budget too. I highly recommend it!
Jucy Compass
We had the car very fast. It is in very good shape and everything is furnished!
Jucy Compass
We had the car very fast. It is in very good shape and everything is furnished!
Eve Cook
Booking was quick and easy as was pick up of the car from the airport. All staff were friendly, helpful and knowledgeable. Drop off went smoothly and took less than 5 minutes. All up one of the best rental car experiences we have ever had - definitely 5*.
The vans design was great …
The vans design was great the staff were helpful although the deposit amounts weren't clear enough and came as a but of a shock. whem we collected the van.
The vans design was great …
The vans design was great the staff were helpful although the deposit amounts weren't clear enough and came as a but of a shock. whem we collected the van.
Great staff right from the moment the…
Great staff right from the moment the driver collected us from the airport. Very chatty and very helpful.
Great staff right from the moment the…
Great staff right from the moment the driver collected us from the airport. Very chatty and very helpful.
Abigail Fletcher
Exemplary customer service and genuine nice person :) We had a nightmare day where our transport to go collect our van broke down on the way, making us late but also when we got hold of this Jucy office - it turned out there had been a system issue and our booking didn’t exist- I started to go into total panic mode as this booking of a van was our accommodation for that night and the next 20!! Pedro was amazing though. So many offices and individuals are quick to palm off the error or make it not their issue (speaking from other travel experiences) and this was why I initially started to panic. But Pedro immediately took ownership and reassured us that he would stay late and do whatever it took to not leave us without a van that night. It was such a relief and calming. He recommended we got ourselves to the office via Uber because the shuttle transfer service had closed for the day and that Jucy would reimburse this, and that he’d figure out the rest whilst we were on our way. By the time we got there everything was sorted, he was lovely, and we got set up and on our way in even better than we imagined tbh! Very grateful, and wish more companies would operate this way and promote and reward employees like this!
Customer service was impeccable
The price and value were what drew us in initially but after our flight was delayed Pedro in the Brisbane office made us feel truly valued and special, made sure we knew what was needed from us and stayed late to make sure we could pick up or rental. Would highly recommend Jucy for car rental in Brisbane.
Santiago Salazar
We rented a crib from Brisbane to cairns and everything were pretty good, we take the free shuttle bus from airport to Judy in Brisbane, the staff were pretty friendly and all was quick and ready to go. The amenities in the van worked sound and good, the van was very cheap in fuel and very comfortable for us two. Definitely would recommend and would hire again in a next trip! Thank you
Hans Erik Puusep
What a great and smoothly running operation. Karl is a very knowledgeable and friendly representative. He made the contract very easy to understand and went over the features of the van to make sure we would have the best experience possible. 5/5
sebastian gutsche
Came in with a flat tyre and Pedro was very helpful and helped us switch cars!
Pavel Rubtsov
Great service, friendly and supportive team. I'v love it!
Rob Roberts
Dealing with Jucy has been fantastic!! Great customer service right from the start, answering all questions over the phone and in person. Customer service has been excellent. Jucy staff have been absolute professionals. Jucy is definitely be my first choice/option every time.
Brendan Zink
Ive been a lot of places and talked to a lot of cab drivers. Jucy was fine. I cant express how amazing the shuttle driver was from brisbane to the train. Man took us to a 10$ cheaper train. Had good charisma. Told me about the city. I didn’t have cash or id tip him nd i know yall dont wven tip here. Whoever the shuttle driver was at 2 pm on march 9 deserves a raise. I wouldnt review yall if he wasnt such an amazing fellow. Jucy rocks cuz of him. My van rental was good.
Rented a van over Christmas for ten…
Rented a van over Christmas for ten days from Brisbane to Cairns. Our van broke down at 6pm in the evening and was unrepairable. There was an out of hour service we were liaising with in the evening. We then managed to get through to the head office in New Zealand before the Brisbane office opened the following day. We had regular communication with the New Zealand office and by 5pm the next day a new van had been bought to us. The next van was fine and got to cairns with no issues. The drop off was fairly central and they arranged a taxi to go to the airport after we’d had a look around cairns. After reading bad reviews during the breakdown I was very worried we’d be stranded, but Jucy realistically did as much as they could have done in a short space of time. Breaking down could have ruined the trip, but we were really glad and grateful for the van to be replaced so quickly!
Lyta Jazmine
Staff were really friendly and help out. One staff member was really helpful and gave me a show through of the fab polaris 6 (jess). The rv was clean and had all the linen in it for 6 people. Came with toilet paper and toilet chemical, which help out a lot. Had been equipped with all necessary equipment for cooking. Was surprised about how may things worked of just driving, but you have to drive for at least 4-6 hours to keep everything charged, which was great as we were road tripping. Had the best time and saw so many new things. Would recommend yo friends and family. Thank you Jucy!
Kilian Nge
Doing a relocation from Brisbane to Sydney. Really really kind staff, the best we‘ve encountered in Australia so far. Keep up the good spirit! The campervan itself was alright, the kitchen was filthy unfortunately.
kln
Doing a relocation from Brisbane to Sydney. Really really kind staff, the best we‘ve encountered in Australia so far. Keep up the good spirit! The campervan itself was alright, the kitchen was filthy unfortunately.
Carol&Lollo weekendipendente
We rented a car with Jucy, we had such a great time with that car and the features of it. Only once did we get anxious about a very small rock that landed in our front window and chipped a little. Luckily it was less than 2 centimeters and they didn't ask us anything, we had taken out insurance with rentalcars and not directly with jucy so we would have had to pay and then claim the money. We found good with them. For more check out our Instagram: @weekendipendente
Martin Kvamme Sætre
The price was probably 40% lower than the rest of the rental car providers. However, Jucy were amazing from start to finish. The customer service at both pick-up and drop-off were extremely good. They didn´t even charge us for additional driver and phone holder. The car was as expected, and drove like a charm!
Gary Barbaux
(Translated by Google) Great agency and very helpful; they repaired our camper van's fridge and air conditioning very quickly, in less than 2 hours. (Original) Belle agence et serviable il nous on réparé le frigo et la clim du camping car très vite en moins de 2h
Deleece Hall
I was very happy with the car. The advertised airport shuttle was not available on either pick-up or return. Uber cost was reimbursed on pickup and an uber was arranged for me on my return. A clean windscreen on pick-up would have saved me some frustration.
Darren Breeze
Great deals on basic clean vehicles, helpful staff and a shuttle to the airport too. The bus driver has some stories to tell!
Anita Deane
We rented Jucy cars twice during our holiday and were really pleased with the low price, particularly compared with others. Although the cars were on the high mileage side and slightly cosmetically damaged, they were perfect for driving round Australia. We met a number of different sets of staff and they were all helpful and friendly. We would definitely use them again and have no hesitation in recommending them.
Barry Ayling
My experience,,, Service from staff was so helpful and friendly. The vehicle I was given was modern, clean, excellent to drive exactly what ordered. Thank you.
Sula Taufaga
Awesome customer service. Fast and easy booking online.
Vanessa STEVENSON
No issues so far with our jucy car. You see a lot of them around. Well priced, all done online.
chung wendy
(Translated by Google) We received a free upgrade to a larger car, which was clean. The staff provided detailed instructions on how to use the car. They also handled the accident with great care. Thankfully, we had insurance when we rented the car. (Original) 免費升級大車 車子乾淨 店員詳細介紹車子使用方式 因發生意外店員也認真幫我們處理 很慶幸當時租車有保全險
be considered
Jucy review #1: (after being on the road for 3 months = 6’000km) Overall-rating: very good (8 out of 10) vehicle type: Jucy Crib Plus (odometer: 250’000km) petrol consumption: 10.1 Liter/100 km (measured) Fuel type: unleaded 91 roof top tent: Tough Gear Trading (black color – brand new) Authors: couple 67 and 66, non-English mother tongue, no conflict of interests! general comment: our market-evaluation on rental-vehicles was executed on-site in Brisbane. (early April 2023) Jucy Brisbane Team offered the most competitive package and were extremely customer oriented (particularly Tobi); mind you that their fleet seem to be slightly older than the cars from alternative companies. This might be obvious in rather small/minor details: the curtains might not completely shut (when sleeping in the van); The back-up battery is very useful, while providing re-load options of your various electronic-devices (e.g. mobile-phone, i-Pad, flash-lights, LED-kit, etc.) via cigarette- and/or (2) USB-A connector. specific comments: After covering 6’000 km (Brisbane – Cape Tribulation – Savanna Way – Tennant Creek – Darwin), everything is running smooth; only A/C drop-out near Tennant Creek (but “Jucy Road assistance” acted swiftly, while advising a very competent auto electrician out in the “Never Never Land”) Initially, we slightly “customized” the vehicle to suite our needs (at our expenses): - kicked out the 15L-fright (too small) and replaced it by a 37L-Esky (inkl. 2 Ice bricks) - purchased 1 Kettle, a 6m Power Cord extension (used in common areas of campgrounds), a LED-bar-camping light kit (runs on the Auto back-up battery) … and off we went! The roof top tent (“Tough Gear Trading”) is absolutely brilliant and can easily accommodate people with a hight of 1.9m – set up in 30 seconds and pulled-together in 120 secs; since we only have one (1) duvet, the bedding stays in the roof-top-tent during the day/drive! The mattress is rather thin = hard (which suites us perfectly) but you can soften it while putting your personal self-inflating mat underneath! Only on two (2) occasion did we sleep in the Crip, while heavy wind/gust and rain were prevailing – besides we always sleeped in the roof-top-tent! even better if: - Jucy would expand their reach (representation) to Northern Territory (Darwin) and WA (Perth) - Car-light would be stronger – now, it is rather dim/gloomy (but we never drive after dark) - if the design would allow the mounting of a bigger, more powerful fridge! - an awning mounted to the vehicle would really be a benefit (differentiator!) - get rid of the “old” logo (Lady) on the car’s – this is way out of our times …. We plan to publish an additional assessment report (#2) in approx. 3 months’ time (by mid-October 2023), taking into account new/latest experiences.
Carol McVeigh
Loved our holiday in our Campervan. Great price and helpful staff.
Trent Wills
Every staff member i interacted with was extremely friendly, and for the low cost, my sedan was better than I expected. There were a couple of things wrong with the car but nothing that ruined my experience too much. I will definitely book again when I come back
Peter Duffey
Perfect for a short term rental car. The staff were excellent in checking in , top job
Thiswilldo
Perfect for a short term rental car. The staff were excellent in checking in , top job
Gottfried Frey
(Translated by Google) Fast service, friendly employees, and a hassle-free car pick-up. Instead of the €1,900 advertised by Check24, they only took a €300 deposit, which isn't bad either. (Original) Schnelle Bedienung, freudliche Mitarbeiter und unkomplizierte Autoübernahme. Statt angekündigten 1.900€ von Check24, wurde nur 300€ Kaution genommen, auch nicht schlecht.
Josh Davies
Very easy and smooth transaction
Kevin Clifford
Great price and easy pick up and drop off the staff where polite and helpful
F
easy, uncomplicated. Friendly staff.
Brian Samuel
Super easy pickup. Found the key box straight away. Everything was ready for us. Couldn’t be easier!
Krezeil Lacorte
Quick and excellent service!
Marc Beall
Good value budget car rental
Aisling Bergin
Amazing fast service!
Ted Sueyoshi
Not sure why some people are leaving negative feedbacks. The office person was nice. Quick hiring process. I checked in online so all I had to do was to sign the paperwork and receive the key. The car wasn’t brand new but it was clean and no troubles at all. Full coverage was really reasonably priced. If you have an international phone, you may have trouble calling for a shuttle. I had to call a Uber. Even then, it’s located close to the airport. Great experiences overall.
sujeet jena
Good price and good service. Shuttle services to and fro from the airport
Nicole Stevenson
Friendly staff with great customer service and prompt replies. Nothing was a problem, very easy to deal with. Good, clean reliable van.
Ceri Gray
Excellent service
David radu
It was easy to book and pick up. However the instructions for airport shuttle were unclear as well as not being notified previously that there is a $3000 bond if you opt out of the optional insurance.
Bastian Stukenkemper
(Translated by Google) Extremely friendly staff. I'd love to come back! (Original) Extrem freundliche MitarbeiterInnen. Gerne wieder!!!!
Melissa Watson
Easy pick up and drop off
Gary
Pick up/drop off was easy. On pick up we asked when we return do they offer a lift to the airport and they said yes. When we dropped it back it was Sunday so no shuttle but they covered the cost of a uber to the airport instead. The car was due a service in 4000 km, but should be this week as fan belt squeaking as, was a little nervous it would throw a belt, but we weren't really driving long distance. Its budget car rental.
Justin Anderson
Chris. Who drove the shuttle from the airport was fantastic. Great conversation and friendly. Ellie who handled my booking was professional, courteous and kind. Awesome team at Juicy Brisbane. Great experience so far Would recommend to others
Josh Newton
10.The manager James, stayed behind when we were late along with the girl who was working. Very pleasant and very helpful, looking to rent again in March and offered advice and prices. Customer service was absolutely on point
Angela Kitzelman
I love the convenience and the layout of the vans themselves, but also the check in process, the friendly staff, their helpful instructions and demonstrations, all fabulous. Update - the layout of the bigger van was great, the smaller one we hired our second time not so great in terms of room.
Brian Orson
Brilliant service staff very friendly and helpful nothing to much trouble. We just dropped off our hire car with the penthouse roof top sleeping tent after twelve days. small kitchen at the back of vehicles is just enough the fridge is a god send. could have done with a sharp knife to cut our bread lol. Got a lift to our hotel near the airport our driver Chris was just great very helpful and friendly and informative. Just like to say thank you to all the staff and Chris for all the help with the bags. THANK YOU SO MUCH.
christina baruffaldi
Loved the exceptional customer service from Toby!
Martin Schreiber
everything great, fast pickup, friendly staff, no long waiting time and no time loss, really appreciate the service
Mairi Kershaw
We had a superb time in the van. Staff were so accomodating. Top box excellent.
Kristian Anton Hedegaard
The people who work there go an extra mile, to ensure that their costumers are happy😇
dahdoc
Amazing pick up service and customer service at entry. There was a slight delay but the team were very accommodating and gave us a courtesy car to get lunch while waiting for our car to be ready. Kind, caring personable approach. Would hire with Jucy in Brisbane again
David HALL
Very easy checkout. Had problem with original car but was given new car immediately!!
Milana Zivkov
very efficient rental process and excellent location on Brisbane airport perimeter! we on roure to Gold Coast in no time! + cometitive pricing!
ann chipa
I liked the simplicity of the van; both the kitchen setup and the sleeping arrangement. I would have liked better support when a problem occurs. Netting at the windows for night time when the temperature is hot.
Zoe Bent
The hands-on customer service from Ebony was amazing. I was traveling alone with a fussy, tired one year old and would’ve had such a difficult time without her - she helped me set up the baby seat, get all my bags in the car, and even gave my son a toy to keep him entertained while I was checking in. She really made my life a million times easier - what a legend.
Steve Cavanagh
Friendly staff - excellent service
Tegan Pratt
Staff were amazing, car was great
kamakazipfc
Great customer service throughout the process. Brilliant pricing structure and the stress free option is a fairly unique feature which we love. Overall less than 50% of the cost of hiring fromthe big names
gaye Eaton
💯 absolutely wonderful, service friendly ❤️ staff. The best 👌
Louise Dowds
Loved the ease with which we picked up, combined with a really personal touch (thanks for the free auc cord!)
Carol Timbrell
Competitive price. Good communication, queries answered by phone with no hassle. Easy pick up procedure.No shuttle driver but a taxi was provided. The car was perfectly adequate, just not latest top of the range. Clean and went well. A bit scratched but no paint missing or dents. Easy to drive. You need to allow time for the pick up and return as it is not in the airport, this was easily offset by the excellent price and easy transactions.
Paul Humphrey
Had the best time ever
Tracy Muller
Excellent and super friendly service
Susan Story
Fast and efficient easy payment of choices, and fast customer service when pick up.
Thomas
(Translated by Google) This is where we returned our campervan. We'd had a minor accident with it, but the employee was very relaxed about it. He was very clear about the costs. The price was very reasonable. We wanted to know our mileage, and he was happy to share that with us. (Original) Hier hebben we onze camper ingeleverd. We hadden er een kleine botsing mee gemaakt maar dat medewerker deed daar heel relaxt over. Hij was heel duidelijk in wat het ons ging kosten. De prijs viel reuze mee. Wij wilde graag onze gereden kilometers weten en dat vind ie leuk om met ons te delen.
Colin Ashby
The shuttle pickup was great.
Yaboy Devesh
Funky lookin car. Heaps of fun to drive! .
Malcolm Somers
Dropped car off no problems. The shuttle driver even took me to my useless hotel
Tuan Meedin
Great customer service from Tobi at front desk, very professional, easy going and approachable. The transport driver, Chris, was excellent as well as he gave awesome Australian information and recommendations for the trip. Thank you for Great service.
L J
Relatively new vans. Basic equipment Everything works good. Perfect for a short trip.
Hannah Pickett
Thomas the airport shuttle driver manoeuvred that van like a noble knight on his trusty steed. Getting us 4 ladies to our flight on time affirmed that the impossible is completely possible when JUCY is with you. Thomas, we adore you. Our interaction with you was brief, but inspiring. You deserve nothing but good things for your services.
Jon Willerton
Yet again ,flawless . These guys are definitely my go to .
MICK W
We where lucky enough to get a reallocation car from Brisbane to Melbourne. The condo van was just great but the customer service we received at Brisbane and Melbourne depot was first class. The vehicle was clean and easy to drive Thanks Jucy you made our trip very enjoyable
TBA
Really good price, great little car, bloke that served us on pickup (Brisbane near airport) was excellent - professional, informative, friendly and efficient. So far, Jucy is exceeding expectations.
April Bevan
Refund received
ian james
Great customer service, excellent car, great customer recognition, friendly and helpful staff. Wouldn't go anywhere else for a rental vehicle
Chris Tierney
Friendly staff, easy to find and good price for rental
Nathan Symons
Very friendly and efficient! Car is clean, new and a great price.
Kev Ev
Friendly, efficient, and good value. Thanks guys.
Robbo
Quick and easy to hire a great vehicle
Rose Youtube
After hiring cars, all around the world, for many years, I have never met a more pleasant person (Toby) to deal with at the front counter of a car rental place. Couldn't believe the service and attitude. Well beyond just friendly. Maybe I remind him of his father/grandfather?
Tim McDonald
I liked the extremely friendly and helpful staff. I LIKED THE PRESENTATION of the vehicle. I appreciated the airport pick-up service and Chris our driver is a hoot...!
Shaun Pratt
Cairns Great price, great cover. Simple transfer and pick up! Clean car
Jeremy Savage
Simply the Best in the business, thanks guys👍
Nick Huntsman
Honestly the best customer service I’ve ever experienced hiring the car.
Adam Porter
Great, easy experience. Vehicle wasn't in the best shape but was expected considering the price.
Michael K
Prompt, courteous and friendly pick up from the airport, friendly, quick service and turnaround collecting from the depot.
David Rose
Had the best time 😅
Ellen Kim
This white van is what we rent for 4days! Has refrigerator and sink! Big enough for 2pp but not to sure good for 4pp 😅 Staff was so kind and explain everything for us! I will go Jucy again on next holiday🙂
jordan !!!
We had such a great experience with Jucy! We got their free shuttle from the airport, and when we got there the car was so much nicer than we were expecting. Car was clean, full tank of fuel, had usb charger and gps which connected to your phone so could play music on there as well. Plus the deposit came back within a few days. Really recommend this company!
Mathew Black
Good little unit
Brayden Pearce
Hired the "Juicy Champ" for 5 days - great value for money, comfy sleeping inside and great sleeping in the roof top pod, the van travelled 2400kms without any problem. 10/10 would recommend
Karina Greenwood
Great price , good service, polite and helpful Would recommend and would use again 👌🚗👏
Bridget Wood
The staff at the Brisbane depo are so friendly and very helpful! Always good to have a laugh before a long trip on the road, thank you everyone!
Bob McGill
Sofar excellent
Lewis Wheeler
Christopher our shuttle bus driver went above and beyond, and made the experience with Jucy fantastic, give that man a raise!
Otto
We chose a compact SUV for our 2 week holiday here in Queensland and are incredibly satisfied with our rental. The staff were friendly and helpful, the car was modern and clean and the company was upfront about its fees and penalties. Extremely well priced for the quality of vehicle, and willing to allow young drivers to drive the cars. Would highly recommend!
Sheryn A
Always happy with Jucy, great value. Shuttle from airport but was immediate each way.
Marie Greenwood
Very helpful and reasonably priced
Janise Royal
Easy online booking and great service by staff. Car was perfect
Paul Brownsell
Great service. Camper Van was ok. A bit old at 217,000 plus... But was fitted out really well.
Aaron Power
Absolutely awesome, we had an incredible time and can't wait to do it again. You can't beat the freedom of being on the road. The car was a Hiace and it drove like a dream. Table/ bed was really good!
Jo Hawkins
Fantastic service and great price!
Kitty
Ebony was an absolute pleasure! She was so helpful and easily explained the T's and C's of the hire. The car was clean and easy to drive. 10/10 will use them again! PS: You do not need rental cover on top of this!
Trang Le
Don't have to pay large bond, good value, fast service
Marty
excellent car place staff and service
Zuzanna Łacny
We are very happy we chose Jucy for our trip. We got picked up from the airport, everyone was nice and helpful. It took only few minutes to rent a campervan. Everything worked just fine and car was well equipped. Thank you!
Jade L
The car is very cheap but not really good. Not really new.
김정태
(Translated by Google) Oh, the female staff was friendly and the price was cheap and good. (Original) 오 여직원 친절하고 가격도 싸고 좋았음
Ingrid Heijnen
(Translated by Google) Great help with a replacement car (Original) Prima geholpen met een vervangende auto
Erik Lundahl
Good service, quick and easy
yohan
Smiley people working there. They are all nice and trying to make your trip as great as possible! Thank you so much.
Leigh Donald
Good campers
Leise Campbell
Great value for money friendly staff are always happy to assist you
Thomas Lier
Nice people and cheap rentals. Fridge didn't work.
Juliana Montano
Very nice staff when pick it up in Brisbane and drop it off in Cairns. It was a little mistake when reserving and they fix it without discussions and leave the same price (the drop off point was wrong). I can't review this if I have paid for a BMW or a stay at the Mandarin Hotel. This is a budget campervan and I think they do a good job keeping up the vehicles. During the trip some small issues came up but we took it as part of the experience. Maybe the stove was not working well, or one of the blinders buttons came out or the table was not as stable as we wish. But the small issues should not back you off to enjoy the opportunity to experience this at very good price. I will use them again and recomend it to a friend. Maybe I didn't like the color they are painted, but I think they are leaving the new ones withe, with small sign.
Sabine Dedeoğlu
(Translated by Google) We rented a Jucy Compass with a rooftop tent (penthouse) for 5 weeks. The car was in perfect technical condition. The equipment is basic, and the car is designed for 2-4 people, but is suitable for a maximum of 2 people. There was no storage space. The bags were in the back seat for 5 weeks. The seating area was unusable because the bed couldn't be removed every day. The penthouse is practical, though. Easy to open and close. However, the mattresses are very thin and not particularly comfortable. Nevertheless, it was fine for us. There were only two of us. Advantages of the Compass: Easy to drive and park in the city and on narrow streets. Fuel consumption was 10 liters including air conditioning and in hilly terrain. A price advantage for ferry trips as well. Regarding Jucy: Great service, very flexible (due to the fires, we had to change the route and drop-off location twice), very friendly staff. The insurance with no excess is recommended and is very straightforward in the event of a claim. Thank you. (Original) Wir hatten 5 Wochen einen jucy compass mit Dachzelt (penthouse) Das Auto war technisch in einem einwandfreien Zustand). Die Ausstattung ist einfach und das Auto für 2-4 Personen ist fur maximal 2 Personen geeignet. Null Stauraum. Die Taschen lagen 5 Wochen auf der Rückbank. Die Sitzgruppe war nicht nutzbar, da das Bett praktisch nicht jeden Tag wegzubauen war. Das Penthouse ist aber praktisch. Leicht auf und und zu zumachen. Allerdings sind die matrazen sehr dünn und nicht wirklich bequem. Dennoch war es ok für uns. Wir waren nur zu zweit. Vorteil des compass: In der Stadt und in engen Straßen leicht zu fahren und zu parken. Spritverbrauch 10 l inkl. Aircondition und hügelliger Landschaft. Auch bei Faehrfahrten ein Preisvorteil. Zu Jucy: Super Service, sehr flexibel (auf Grund der Braende mussten wir 2 mal die Route ändern und den Abgabeort ändern, sehr freundliches Personal. Die Versicherung ohne Selbstbeteiligung ist zu empfehlen und ist sehr unkompliziert im Schadensfall. Danke
Peter Xen
Great and easy service
Cameron
Great service and kind lady at the desk when we arrived. Recommended!
Nigel Bardsley
Good service.
akriti sood
Nice caravans and hassle free service too
Sheila Mackenzie
Excellent service, even when we had a car accident.
tania odgers
Very happy with the friendly staff and service
Margaret Jordan
Can't speak highly enough of helpful friendly staff. Best price & great car travelled from Sydney to Port Macuare then Brisbane economical to run. Recommend
Kaleb Clark
Quick, Clean easy service with a cheap car. Great on fuel too 🙂
Stephanie Doyle
We relocated a car which was a Great way to travel. We booked our car last minute the night before we were due to leave. Booked it over the phone and the lady was so helpful. We collected a good clean reliable Toyota camry the next day. They even threw in a free USB charger and aux cable for our journey. We opted for full insurance which wasn't that much more in the price and there was no issues. Would definitely recommend
Brad M
Great place to rent a car
Neville Miller
Very friendly and professional staff
maro eselebor
Nice van rental place. The holiday van was very good
Asspoolben
(Translated by Google) Really everything is good (Original) Richtig alles gut
Annie Kingston
Great service
Richard Geary
Great staff, good prices, nice cars and campers and good shuttle to/from airport. Great people !😎
C
(Translated by Google) Super good service 👍👍👍 (Original) 服務超級好的👍👍👍
Andres Sanchez
Nice staff...
Janice Walsh
Very pleased with the Jucu Crib hire for two weeks. Staff very friendly and helpful.
Nadi B
Excellent service, cheap and reliable! Jucy were amazing. I was skeptic in the beginning before we took the car. The staff were helpful and smiling. We were picked up from the airport and drove back there. We chose the risky plan for insurance, to.make it cheaper, and it went down to 30 AUD a day!! Cheaper than any rental company I have used before. The car had strange colours... but I guess that is the style. People recognize the car everywhere so if you plan to sleep discretely in the street ... you will be found. The car was reliable and in good condition. Jucy supplied us with everything we needed. Highly recommended.
Anna
We were only dropping our campervan off at this place. All the paperwork was swiftly done, the staff was friendly and we only waited a few minutes for our airport transfer. Good job Jucy!
Alessandro Sabella
Good price for a car !
Irène Duverney
Love it!!!!!!!!
Duncan Tang
These guys were awesome would highly recommend. The car was cute the customer service was superb. Def would recommend again
Dominic Osborne
Absolutely stupendous and radically friendly. Awesome bunch of juices in there.
Dallas Davies
Excellent service and an airport shuttle, what more can you want?
Velko Miletic
Great to deal with
Luke Manning
Easy collection with a friendly face to guide us through the van. No surprises and plenty of explanations for each question we had. I wish they made it easier to pull the van out of there since it was my first time driving something so big but I got out ok.. The office was lovely and cool as well and there was no hard sell on extras or anything.
Andy Nicholls
Polite and helpful staff
Maxime Bélanger
(Translated by Google) New car, good service. Slight issue with the claim for a very minor defect on the vehicle... I need a photo of the repair for my insurance, but they refuse to provide it, so I think they didn't do the repair and just pocketed the money... So that complicates my claim with my insurance. If you can, I would recommend doing the repairs before handing over the vehicle, if necessary and if possible. That's what I should have done, especially since I had the time during my last week. But hey, other than that, the staff is good and I received good service, and the rental price is excellent. (Original) Voiture neuve, bon service. Petit enjeux au niveau de la réclamation pour un bris très mineur sur le véhicule... J'ai besoin d'une photo de la réparation pour mes assurances, ils refusent de me la fournir, donc je crois qu'ils n'ont pas fait la réparation et qu'ils ont juste empocher... Donc ça complique ma réclamation à mes assurances. Si vous le pouvez, je conseillerais de faire les réparations avant de leur remettre le véhicule, si nécessaire et si possible. C'est ce que j'aurais dû faire, surtout que j'avais le temps durant ma dernière semaine. Mais bon, hormis ça, le personnel est bien et j'ai eu un bon service, et le prix de la location est excellent.
Rudi Zwieselbauer
Very friendly guy (unfortunately I don't now it's name) at this jucy store, therefore 5 stars 😉
Loi Huynh
Very good small car, fuel efficient. Rental price is great value.
Nick Marlow
Very friendly and helpful staff. We planned our trip on very short notice but it was not a problem at all. Everything was easy to set up and get done with. Had a great trip using the car without any issues.
Edwin Ubbink
Fast, easy and affordable
James Watt
Friendly efficiant staff
Eli Giaccone
Friendly and helpful! Short and Sweet interaction!
Emma D
The best customer service. When we said we were returning customers they treated us like royalty.
Luc Wilson
Picked up the cheapest model in the off season, incredibly good value sturdy reliable van, that came with everything you need !
Natalie Willmot
Highly recommend booking with juicy! Tony Crisp was phenomenal at handling my quote and offering me incentive to choose jucy while I was sourcing other quotes. Fab service, competitive rates, easy to follow website (: thanks jucy for taking the stress out of my holiday.
Michael Lee
Great value
Svenja Kue
We were so happy with our Jucy Crib! Everything worked perfectly, we had not one problem during our journey from Brisbane to Cairns. The bed is very comfortable for 2 people and it comes with everything you need- camping cooker, fridge-box, cuttlery, plates, pan, blanket, fluffy towels,... The staff is also very friendly and uncomplicated. We were a little heartbroken when we had to drop off our car which had become our home for the month. I'd definitely do it again!
Wally Chiang
Great service, affordable and quick to get the car. The insurance (which I normally don’t get) seems very reasonable as it doesn’t have excess. Would defiantly use these guys again.
bharath reddy
Friendly and quick service
Quentin
Very good service, not sure about the price though, but since we were only 19 we didn't really have a lot of choices regarding rental cars.
金熊
Very good service, not sure about the price though, but since we were only 19 we didn't really have a lot of choices regarding rental cars.
StraitJacket Press HQ
Awesome 1st experience, definitely recommend to anyone who wants to get away for a few days stress free
M
OK - so I'm writing this review as a Canadian who rented in Australia. I picked up the car in Brisbane and took it through Gold Coast, Sydney, and dropped off in Melbourne. I'm writing this because I saw a lot of concerning reviews on here when I was looking to rent a car for my trip and a lot of them had me second-guessing the rental. Thoughts: - Customer service was fantastic. I landed at Brisbane airport and called the Brisbane branch using a payphone. They said the shuttle would be there in 15 minutes and it was. The driver was friendly and helped us with our bags. When we got to the branch, our car was ready to go and we were in and out in 15 minutes. - We picked a Toyota Corolla sedan, which I would estimate was probably 5 years old - with 136,000KM on it. The car was clean, in relatively good condition and I didn’t experience any mechanical problems with it during the trip (more below). It had Bluetooth and I was able to play music and directions from Google Maps through the sound system easily. I could also switch songs from the console (which you don't find on a lot of older cars, and are necessary for a road trip lol). The trunk fit our two 24’ suitcases and two backpacks no problem (keep in mind it’s the Sedan). - Now, in reading the reviews - a lot of people complain about the condition and mileage of the cars. Respectfully - you get what you pay for. Did it have all the latest features and gadgets? No. Was it brand new off the lot? No. Was it possibly the blandest car I’ve ever driven? Oh yes! But - hey - that is why I paid half of what I would have at the larger companies. - While we were driving somewhere between Coff's Harbour and Sydney - we heard a loud scraping sound from the front passenger side. We stopped the car and noticed that part of the plastic under-carriage was scraping the tire. It looked like a previously damaged part of the undercarriage was loose. I tucked it back under and drove for a little bit and it seemed fine. I called JUCY and told them about it and they asked me to bring it into the Sydney branch to have it looked it. When I got to Sydney, I took it into the branch. They were super friendly and the mechanics took a look at it right away. I think they put some screws into it and I didn't have any further issues on the trip. At no point did anyone accuse me of damaging the car (which I totally didn't), give me any issues about it or try to charge me for it. - We returned the car at the Melbourne branch and - again - the customer service was great. We dropped off the car and were in a shuttle to the airport within 5 minutes (maybe not realistic all the time). All in all - bang for buck - I would definitely recommend JUCY and would rent from them in the future. Again - keep in mind the cars that you get may be older models with high mileage on them - but - like anything else in life - you get what you pay for. P.S. I rented through RentalCars (avoiding link) and I took the insurance that they offer for Australia. When I got to JUCY they asked if I had taken the insurance and I confirmed and the lady was nice enough to actually explain it to me and what it covers. She didn’t try to upsell me any of JUCY’s insurance or otherwise try to trick me.
DAN
Great business with knowledgeable staff who can direct you to local locations, businesses and beautiful Brisbane locations. #Ask864Dan #864WholesaleCars #CheapCars #BackpackerCars
Jessica Schultz
They were brilliant! I am only 20 and finally found a good car rental to go through and we ended up driving a 2016 hatch around! No hiccups and certainly no issues. Definitely recommending to anyone after a car hire on a budget (even though the car didn't look like it was from a budget rental)
OK - so I'm writing this review as a Canadian who rented in Australia. I picked up the car in Brisbane and took it through Gold Coast, Sydney, and dropped off in Melbourne. I'm writing this because I saw a lot of concerning reviews on here when I was looking to rent a car for my trip and a lot of them had me second-guessing the rental. Thoughts: - Customer service was fantastic. I landed at Brisbane airport and called the Brisbane branch using a payphone. They said the shuttle would be there in 15 minutes and it was. The driver was friendly and helped us with our bags. When we got to the branch, our car was ready to go and we were in and out in 15 minutes. - We picked a Toyota Corolla sedan, which I would estimate was probably 5 years old - with 136,000KM on it. The car was clean, in relatively good condition and I didn't experience any mechanical problems with it during the trip (more below). It had Bluetooth and I was able to play music and directions from Google Maps through the sound system easily. I could also switch songs from the console (which you don't find on a lot of older cars, and are necessary for a road trip lol). The trunk fit our two 24' suitcases and two backpacks no problem (keep in mind it's the Sedan). - Now, in reading the reviews - a lot of people complain about the condition and mileage of the cars. Respectfully - you get what you pay for. Did it have all the latest features and gadgets? No. Was it brand new off the lot? No. Was it possibly the blandest car I've ever driven? Oh yes! But - hey - that is why I paid half of what I would have at the larger companies. - While we were driving somewhere between Coff's Harbour and Sydney - we heard a loud scraping sound from the front passenger side. We stopped the car and noticed that part of the plastic under-carriage was scraping the tire. It looked like a previously damaged part of the undercarriage was loose. I tucked it back under and drove for a little bit and it seemed fine. I called JUCY and told them about it and they asked me to bring it into the Sydney branch to have it looked it. When I got to Sydney, I took it into the branch. They were super friendly and the mechanics took a look at it right away. I think they put some screws into it and I didn't have any further issues on the trip. At no point did anyone accuse me of damaging the car (which I totally didn't), give me any issues about it or try to charge me for it. - We returned the car at the Melbourne branch and - again - the customer service was great. We dropped off the car and were in a shuttle to the airport within 5 minutes (maybe not realistic all the time). All in all - bang for buck - I would definitely recommend JUCY and would rent from them in the future. Again - keep in mind the cars that you get may be older models with high mileage on them - but - like anything else in life - you get what you pay for. P.S. I rented through RentalCars.com and I took the insurance that they offer for Australia. When I got to JUCY they asked if I had taken the insurance and I confirmed and the lady was nice enough to actually explain it to me and what it covers. She didn't try to upsell me any of JUCY's insurance or otherwise try to trick me.
OK - so I'm writing this review as a Canadian who rented in Australia. I picked up the car in Brisbane and took it through Gold Coast, Sydney, and dropped off in Melbourne. I'm writing this because I saw a lot of concerning reviews on here when I was looking to rent a car for my trip and a lot of them had me second-guessing the rental.
Thoughts:
- Customer service was fantastic. I landed at Brisbane airport and called the Brisbane branch using a payphone. They said the shuttle would be there in 15 minutes and it was. The driver was friendly and helped us with our bags. When we got to the branch, our car was ready to go and we were in and out in 15 minutes.
- We picked a Toyota Corolla sedan, which I would estimate was probably 5 years old - with 136,000KM on it. The car was clean, in relatively good condition and I didn't experience any mechanical problems with it during the trip (more below). It had Bluetooth and I was able to play music and directions from Google Maps through the sound system easily. I could also switch songs from the console (which you don't find on a lot of older cars, and are necessary for a road trip lol). The trunk fit our two 24' suitcases and two backpacks no problem (keep in mind it's the Sedan).
- Now, in reading the reviews - a lot of people complain about the condition and mileage of the cars. Respectfully - you get what you pay for. Did it have all the latest features and gadgets? No. Was it brand new off the lot? No. Was it possibly the blandest car I've ever driven? Oh yes! But - hey - that is why I paid half of what I would have at the larger companies.
- While we were driving somewhere between Coff's Harbour and Sydney - we heard a loud scraping sound from the front passenger side. We stopped the car and noticed that part of the plastic under-carriage was scraping the tire. It looked like a previously damaged part of the undercarriage was loose. I tucked it back under and drove for a little bit and it seemed fine. I called JUCY and told them about it and they asked me to bring it into the Sydney branch to have it looked it. When I got to Sydney, I took it into the branch. They were super friendly and the mechanics took a look at it right away. I think they put some screws into it and I didn't have any further issues on the trip. At no point did anyone accuse me of damaging the car (which I totally didn't), give me any issues about it or try to charge me for it.
- We returned the car at the Melbourne branch and - again - the customer service was great. We dropped off the car and were in a shuttle to the airport within 5 minutes (maybe not realistic all the time).
All in all - bang for buck - I would definitely recommend JUCY and would rent from them in the future. Again - keep in mind the cars that you get may be older models with high mileage on them - but - like anything else in life - you get what you pay for.
P.S. I rented through RentalCars.com and I took the insurance that they offer for Australia. When I got to JUCY they asked if I had taken the insurance and I confirmed and the lady was nice enough to actually explain it to me and what it covers. She didn't try to upsell me any of JUCY's insurance or otherwise try to trick me.
Thoughts:
- Customer service was fantastic. I landed at Brisbane airport and called the Brisbane branch using a payphone. They said the shuttle would be there in 15 minutes and it was. The driver was friendly and helped us with our bags. When we got to the branch, our car was ready to go and we were in and out in 15 minutes.
- We picked a Toyota Corolla sedan, which I would estimate was probably 5 years old - with 136,000KM on it. The car was clean, in relatively good condition and I didn't experience any mechanical problems with it during the trip (more below). It had Bluetooth and I was able to play music and directions from Google Maps through the sound system easily. I could also switch songs from the console (which you don't find on a lot of older cars, and are necessary for a road trip lol). The trunk fit our two 24' suitcases and two backpacks no problem (keep in mind it's the Sedan).
- Now, in reading the reviews - a lot of people complain about the condition and mileage of the cars. Respectfully - you get what you pay for. Did it have all the latest features and gadgets? No. Was it brand new off the lot? No. Was it possibly the blandest car I've ever driven? Oh yes! But - hey - that is why I paid half of what I would have at the larger companies.
- While we were driving somewhere between Coff's Harbour and Sydney - we heard a loud scraping sound from the front passenger side. We stopped the car and noticed that part of the plastic under-carriage was scraping the tire. It looked like a previously damaged part of the undercarriage was loose. I tucked it back under and drove for a little bit and it seemed fine. I called JUCY and told them about it and they asked me to bring it into the Sydney branch to have it looked it. When I got to Sydney, I took it into the branch. They were super friendly and the mechanics took a look at it right away. I think they put some screws into it and I didn't have any further issues on the trip. At no point did anyone accuse me of damaging the car (which I totally didn't), give me any issues about it or try to charge me for it.
- We returned the car at the Melbourne branch and - again - the customer service was great. We dropped off the car and were in a shuttle to the airport within 5 minutes (maybe not realistic all the time).
All in all - bang for buck - I would definitely recommend JUCY and would rent from them in the future. Again - keep in mind the cars that you get may be older models with high mileage on them - but - like anything else in life - you get what you pay for.
P.S. I rented through RentalCars.com and I took the insurance that they offer for Australia. When I got to JUCY they asked if I had taken the insurance and I confirmed and the lady was nice enough to actually explain it to me and what it covers. She didn't try to upsell me any of JUCY's insurance or otherwise try to trick me.
Michael Munhall
Great car rental company. The car was in excellent condition, the staff was knowledgeable and pleasant and the price very reasonable.
Patrick Schulz
(Translated by Google) Everything you need (Original) Alles was man braucht
Jakob
Nice and friendly staff! After 2 weeks of travelling down from Cairns the friendly Jucy staff checked our engine and changed our equipment. We totally recommend to rent at Jucys!
Collin Human
You het what you pay for
Joschi Griesbeck
(Translated by Google) Super friendly. Very satisfied. (Original) Super Freundlich . Sehr zufrieden
Ben Bransgrove
Excellent value for money.
Stephen Wilson
Great all round for a budget rental company
S Oh
Fantastic service. We arrived and our van was ready and waiting. The member of staff that served us was enthusiastic, friendly and helpful. The van itself is decent, we went for the El cheapo which has served us well so far, the only complaint being that amount of stains on the upholstery and the kitchen area being in need of a good clean before we could use it. We had an issue with the vans battery, it ran flat a few times and needed to be replaced. Contacting the helpline did take quite a while, thankfully the RACQ response time was very quick.
Jonas Coenen
Really good deals on cars and campers and great customer service
Richard Turner
Efficient. Easy transfer from airport
Christine Avery
Very friendly helpful staff.
Johan Hasle Buch-Hansen
Relocated a jucy condo from Sydney . Such a nice campa. Got it for 4 days free and a free tank of fuel. Returned it in 5 minutes and only broomed it shortly - too easy
Petra Hawkins
Polite people thank u see u all next yr
Sanjiv Tolat
Good value for money
Connor Dickinson
Great rental prices and friendly staff. I've hired from juicy on several occasions; both here and in Melbourne. I definately reccommend juicy to others.
ReelAir Imagery
Two thumbs up....
Matt Aldridge
We had a great experience hiring a Toyota Camry and driving from Sydney to Brisbane. Affordable, and great service.
Andrew Morris-Costigliola
Good service and cars! They also can supply airport shuttles. Nice friendly staff.
Jared Strapp
Quick easy and professional. Very happy with jucy
Julie B.
Returned the van very quickly. The staff was nice and efficient. They also offered shuttle service to the airport.
gekreds
Great people,highly recommend
Saskia
Appart from the midget carpark it's a great place to deal with. Happy and friendly staff and all are quick to attend when issues arrise. Love the casual layed back holiday athmosphere in particular. Very glad that the cars are now equipped with a Toll Token! Taking rental cars through Brisbane Tolls in the past was a nightmare to pay...
Sarah Jones
simple and fast in and out process. We really enjoyed our long weekend in our budget van! The car worked really well and was good on fuel, very easy to drive. The van comes with pretty much everything you could ask for - maybe in winter you might want an extra blanket but they might even supply that. Will definitely be using Jucy again!
Jonathan Fercher
Very luxury but also a bit to expensive.. And a few things were broken..
Dale Thompson
No issues or complaints. The person who helped us was friendly and quick.
Amberly Schmitt
This was the BEST idea! We rented one of the vans to explore the coast for a few days. Great amenities in the van itself, AWESOME customer service at the location and a great way to travel during our visit. I wish we had this more available in the US - it's a great value for exploring!
Alexander H
Simple, straight forward car rentals. The people who I spoke to were kind, helpful, and, in contrast to other rental companies that I've dealt with, refreshingly human. They offer a variety of models for renting--everything from gas efficient compacts, to camper vans. The hidden fees are still there, but minimal, and disclosed when you rent (just not online when you book). They charge something around $1.50 a day for the mandatory rental of a toll pass linked to a credit card, and the "no-excess" insurance has a fee of $75 if you have to use it (still seems fair--don't crash their car!). Juicy was just what I wanted in a car rental. I recommend them highly.
C C
(Translated by Google) A good car rental company, not expensive, and the car was in decent condition. The staff were quite interesting. (Original) 不錯的租車公司，不貴，車子保養算不錯。服務人員很有趣
Equaliser
(Translated by Google) A good car rental company, not expensive, and the car was in decent condition. The staff were quite interesting. (Original) 不錯的租車公司，不貴，車子保養算不錯。服務人員很有趣
Benni R
Good car, friendly staff, no extra charge for drivers under 25! Everything went perfect
Myles
Rented a camper van for 12 days. Extension was easy. Staff is friendly. Pick up and drop off was quick and easy
Jacaline Low
We rent El Cheapo 2 Sleeper for 4 days. Very happy with it. Although is an old car but it works. Everything is smooth. With the money we paid, we can't ask for more. We have no problem with the car and Thomas from the office really did a great job explaining us everything forthe campervan. He check everything for us to make sure we have all things right and explain everything in the agreement. Every small details are mention from Jucy side.Return is also fast and easy. Thank you Jucy.
박영락
(Translated by Google) Fast and accurate work (Original) 신속 정확한 업무
Łukasz Adamski
We did relocation to cairns!! Amazing trip!
David Ra
We just got back from a fantastic 5 day trip to Carnarvon Gorge from Brisbane in a Jucy Crib. We were very happy with our experience. There were friendly staff at Eagle Farm, all costs were clear up front, unlimited mileage, the car was in great shape and the Crib was fun to drive. Our 9 year old son loved the DVD to watch on long trip. I'd definitely suggest paying the $150 to lower excess to $0 - gives peace of mind. I'd also bring a small tent next time or tarp just to throw the bags in overnight so don't have to shuffle stuff around as that was a bit fiddly. We will use Jucy again and recommend it :) Thanks Jucy!
Update: Jucy conceded shortcomings and offered reasonable compensation. 3-star rating reflecting the service. Unforgettable experience! For all the wrong reasons, sadly. [Disclaimer: Have used jucy several times in the past and generally OKish - get what you pay for] Different story this time around. Hired a condo campervan. 400k+ on the clock, extremely old, beaten up, dirty and smelly. Half of the things didn't work. Luckily, we had sleeping bags and didn't have to use the stinky duvets...gross! Beware. At that price you better look elsewhere. Only giving 1 star because 0 isn't an option, and it got us from A to B. Never again!
(Translated by Google) Fast service, friendly employees and uncomplicated car pick-up. Instead of the announced 1,900 from Check24, they only took a deposit of 300, which wasnt bad either. (Original) Schnelle Bedienung, freudliche Mitarbeiter und unkomplizierte Autobernahme. Statt angekndigten 1.900 von Check24, wurde nur 300 Kaution genommen, auch nicht schlecht.
Very easy and smooth transaction
Great price and easy pick up and drop off the staff where polite and helpful
The staff is great, the business model is a nice one, but the vehicle they gave us was a wreck, on its last legs. Failed to start at a gas station until the engine cooled, generally sorta dirty and worn. For a small van like the one we reserved, you would be much better off renting a small suv from sixt, new and clean. Then go to a local shop to buy few camping supplies and you are on your way for less that the cost of a jucy vehicle.
Update: Jucy conceded shortcomings and offered reasonable compensation. 3-star rating reflecting the service. Unforgettable experience! For all the wrong reasons, sadly. [Disclaimer: Have used jucy several times in the past and generally OKish - get what you pay for] Different story this time around. Hired a condo campervan. 400k+ on the clock, extremely old, beaten up, dirty and smelly. Half of the things didn't work. Luckily, we had sleeping bags and didn't have to use the stinky duvets...gross! Beware. At that price you better look elsewhere. Only giving 1 star because 0 isn't an option, and it got us from A to B. Never again!
(Translated by Google) Fast service, friendly employees and uncomplicated car pick-up. Instead of the announced 1,900 from Check24, they only took a deposit of 300, which wasnt bad either. (Original) Schnelle Bedienung, freudliche Mitarbeiter und unkomplizierte Autobernahme. Statt angekndigten 1.900 von Check24, wurde nur 300 Kaution genommen, auch nicht schlecht.
Very easy and smooth transaction
Great price and easy pick up and drop off the staff where polite and helpful
The staff is great, the business model is a nice one, but the vehicle they gave us was a wreck, on its last legs. Failed to start at a gas station until the engine cooled, generally sorta dirty and worn. For a small van like the one we reserved, you would be much better off renting a small suv from sixt, new and clean. Then go to a local shop to buy few camping supplies and you are on your way for less that the cost of a jucy vehicle.