JUCY Car Rental and Campervan Hire Auckland Airport
9 Richard Pearse Drive Māngere Auckland 2022 New Zealand
jucy.com/nz/en
Car Rental
09 374 4360
Reviews (61)
Great customer service and vans were clean and tidy and all we needed for our road trip
Great customer service easy fast efficient pick up no hassles very welcoming and friendly
They took their time to explain to us how everything worked and made sure that everything worked the way we were expecting.
We rented the campervan right at the Airport in Auckalnd and returned it there. Great location, free shuttle from the terminal. The car wes a great condition, was clean, and had everything we needed for a 5 day roadtrip. We will consider it definitely for a future trip
Amazing service for our pickup. We were running late for a reservation due to airport delays and the staff were so prompt, from a perfectly timed airport shuttle to the speed they ran us through the Crib.
Great value for money with only annoyance being lack of pick-up depot at airport, but free shuttle doesn't take long and staff friendly.
The only thing I didn't like about my Juicy hire experience was having a bit of difficulty finding the address. Only because I went the wrong way and got a bit lost in the busy industrial centre! So my fault, not Juicy! Everything else was easy and pleasant. Staff at depot great, vehicle nice and clean, pick up from airport smooth with a helpful friendly driver
Had them before, would have them again!
Love this place the service & Customer service was really easy convenient and swift as to deal with.
Our driver from the airport and the gentlman who walked us through our van were both professional, friendly and funny. Thoroughly enjoyed an experience that can often be boring and tiresome.
Très bonne expérience avec Jucy. Nous avons eu un petit soucis avec un des pneus lors du road trip mais le service client était très réactif et le probleme réglé rapidement. Le van était bien et confortable. En comparaison, j'ai réalisé 2 autres road trip en Australie avec une entreprise concurrente, mais Jucy est selon moi le meilleur rapport qualité-prix à ce jour.
Great Trip around North Island NZ. Easy checkin/checkout process. Jucy crew is very nice and responsive to any issues or problems. Vehicle was clean and everything worked as advertised. Microwave only works with sufficient power hooked up, but not a problem for us. Fridge is s nice size on the cruiser.
We had a great experience with Jucy. Bit of a strange interaction at the start with the check in online process but was quickly resolved when we picked up the van. The one thing that we had an issue with was the click in domes where the curtains click in to. They were a bit rusted on one side so we had to do a bit of DIY to ensure privacy and darkness but overall we Loved our experience.
I enjoyed driving a Jucy Chaser. Although it was an older model and needed a few minor things sorted, it provided a happy, stress-free experience around the North island. I found the staff efficient, friendly and helpful.
I contacted Jucy Car Rentals because my son is coming over from Australia and doesn't have a credit or debit card and the lovely Karina was so helpful and wrote notes on my booking so there would be no issues when my son picks up the car, she stayed on the phone until I replied to her email and she was great at her job, I told her she sounded like she was only 16, but she was a little older, I just want to say a huge Thank you to Karina for making the process easier. I apologize if I have spelt your name wrong. But your boss should know that you are doing a great job.
Jucy staff are very helpful and thorough especially for the first time driving their condo.I highly recommend for anyone that's on the move to explore places it is very convenient,comfortable and relaxing.
The vehicle I received was particularly well equipped with bedding, a small stove, sink with tap and a small refrigerator. I used a 'crib', a Toyota Tarago sized vehicle. It drove well, even had cruise control, and the GPS was a welcome add-on. The price, off season, was cheap! Service friendly.
Very good experience while renting in Auckland.had no problems,easy efficient ,and reliable.would definitely rent again.
The staff at JUCY were so friendly and the process for rental was so easy, I will definitely use them again and recommend them to friends. Kudos to a newer company that doesn’t overcharge for fees the big guys have normalized and has a user friendly staff. Thank you!!!!
My guide sanjana was very helpful and 10/10 would recomend her to anyway top service
Perfect but there are minor faults
My boyfriend and I rented a Jucy Chaser (which came with an inbuilt shower and toliet) for 2 weeks in NZ. Overall, our experience was amazing given the price we paid- vehicle drove well, came clean and the shower was even warm! However, after about a week we did experience some faults with the vehicle, such as our sink starting to leak, the wheel alignment being out, and the door for the gas canister not shutting properly (which was dangerous when driving). This gave us the impression that any faults with the vehicles are simply patched-up in-between hires and are not properly attended to or fixed. However, despite many reviews calling out poor customer service, we didn’t find this at all, and when we requested a contactless drop off last minute the staff were extremely helpful and considerate. I would still 100% recommend JUCY for the budget traveller- just maybe don’t expect a perfect vehicle :)
2 days booked with Jucy was worth 1 day at other rental companies. Highly recommend and will definitely book with the team again! All the staff were very nice and helpful too.
We hired a proace camper for the week. Great van, a little thirsty and we didn’t have as much control over fuel consumption as a manual, but we had no issues. Great experience. Had everything we needed and extra chairs thanks very much to Sanjana. She couldn’t have been any more kind and helpful.
I spent 2 months in a jucy chaser travelling through the North and South island. My initial impression of claustrophobia was overcome within the first 3 days. After which I started to appreciate the design and functionality of the vehicle. That said there are some real issue that need to be addressed. The top bunk is great in that it can be left up as a bed. The downside is that when you encounter low temperatures there is no insulation and you are freezing. The other major issue is that the sink and hob covers close under gravity. So you cannot leave a kettle or a pot tk boil without manually holding the lid up. This is massively dangerous. The lids can close and cause a spillage of boiling or frying liquid into the van. Solution is easy fix magnets to the covers.
1 ère expérience en vanlife, de très bon souvenirs, véhicule agréable, très joli pays. Un mode de découverte idéal pour la Nouvelle Zélande
I had a really good experience with Jucy Rentals that I would like to share. I rented a campervan for a month for a road trip in New Zealand, and overall it was a fantastic experience. The customer service was excellent, which made it easy to get help when we had questions. The vehicle was spacious and in good condition, making it comfortable to travel around. We were also picked up and dropped off at the airport by shuttle bus, which was a great convenience. It was practical, and we felt well taken care of. Additionally, I appreciated the option to change bedding along the way and the backup phone number we received for emergencies. However, there were a few downsides worth mentioning. The gas bottle was so small that we couldn’t exchange it at any gas stations, and unfortunately, Jucy couldn’t assist us with this. Furthermore, there was a screw sticking out of the panel at the foot of the bed, which was a bit uncomfortable. The microwave was also not secured properly, so it jumped out when we drove on the highway, but fortunately, it didn’t fall completely out of the shelf. Overall, I would give Jucy Rentals a four-star review. Their service and vehicle were really good, but there is room for improvement, especially when it comes to the maintenance of the equipment.
Todo estuvo perfecto! El servicio del aeropuerto a la empresa y viceversa está incluido. El personal muy amable. Alquilamos una van para 2 personas, y fue muy cómoda y práctica. Tiene acolchado y 2 almohadas, repasadores, cocinilla a gas y un set de ollas y utensilios de cocina. El único punto desfavorable es que no es económica si se realiza un viaje de muchos kilómetros. Estamos contentos y es muy recomendable!
This was a perfect financially sensible way to campervan tour throughout New Zealand. As a solo traveller l found the camper comfortable and well thought through. I would do this adventure again.
Absolutely amazing Adventure picking camper van up in Christchurch & driving up to Auckland.... so good have booked a Jucy vehicle again from Queenstown to explore more of South Island. Defo a bucket list adventure highly recommend 100%
Vinay gets 5/5 stars. Vinay is the crew member that I worked with in the 3 times I have visited Juicy/Star. Once for pick up, once for repairs/exchange, and finally for drop off. He was there each time and remembered us, always smiling and helpful. He gave us instructions and tips based on prior feedback, and in the case of our exchange (due to a system failing on the RV) He was there after hours to help. This man goes above and beyond and deserves more recognition than just these words. As for the Polaris 6 (x2) that we had rented, they did their job, each had their flaws, and there were some times that I had to do some.comfort related repairs myself. All in all I would rent from them again.
Buena experiencia con la Jucy Chaser 2 semanas por Nueva Zelanda. Bastante caro pero como todo por este país! 5400 dolares con seguro y otros 800 de gasolina. No tuvimos ningún problema con la furgo y nos movimos por las dos islas. Entrega y recogida cómodas en Auckland y Christchurch.
Todo el proceso (reserva, recogida y devolución del vehículo) fue excelente. El personal encantador. Un 10
We have booked for crib(toyota estima)but it was not ready till 3pm. Special thanks to Jucy and Danila for giving us a temporary small car to roaming around in the meanwhile. Danila even offered to compensate our lunch meal and has complimentary upgrade our car to chaser(Toyota Hiace)with built in shower and toilet! It truly make our first campervan trip specials and memorable!
Vinay was awesome. Very kindly with us Unfortunately, the condition of the van was not so amazing. It is doing the function we rented it for but it has quite a few details in bad condition. Still, it is a good and affordable option for touring new zealand.
Hired a van and was treated very well. Great staff, great company, looked after us well will definitely be coming back 😇
I would rate Jucy 4 stars. The vehicle could have been a bit cleaner inside, which is why I didn’t give a full 5 stars. However, the customer service was excellent! Vaney, who assisted us, was fantastic—super helpful and friendly. He definitely deserves 5 stars for his great service.
What can I say. It was my second order ,Crib van for two weeks.,one in south and one in north. This company working like a swiss watches.
A Jucy Campervan rental is the way to see New Zealand. Request a portable heater to plug in in the winter and spring to ensure a comfortable night’s sleep.
Amazing customer service!!! Staff member “DARLINA” went over and beyond to ensure we had what we needed. Greeted with a bright smile, was very patient and extremely understanding. Super pleased with her professionalism!!! Thanks DARLINA for making our Juicy Experience so swift and easy!! Not to mention our Driver Mo who was so friendly and interactive :) 5 STAR SERVICE JUICY AUCKLAND!!!
Easy booking, kind and helpful staff. Easy returns. The van had everything we needed. Awesome Jucy.
Lovely people great customer service there vans are nice and tidy enjoyed every minute going on our travels. We will definitely be back
Everything as expected with the car. The rental depot is a distance from the airport
Go to place for quick, convenient and easy car or RV rentals to drive around and explore the pristine landscape of NZ. The company has almost 1000 vehicles fleet to cater to individual or group bookings.
Good price and beautiful camper that was easy to use and nice to drive. Staff helpful too.
Pick up process was seamless and comfortable thanks to Lisa and the rest of the team. Coffee and second hand supplies offered to me by Lisa was incredible after a long flight. She also handled a particularly rude customer with respect and compassion. I’m enjoying the cruiser very much thanks Jucy team and Lisa!
We rent small car and camper van during mid April for our travel. And miss Lisa help us a lots! Thanks her so much! 👍
Absolutely amazing Adventure picking camper van up in Christchurch & driving up to Auckland.... so good have booked a Jucy vehicle again from Queenstown to explore more of South Island. Defo a bucket list adventure highly recommend 100%
I had a really good experience with Jucy Rentals that I would like to share. I rented a campervan for a month for a road trip in New Zealand, and overall it was a fantastic experience. The customer service was excellent, which made it easy to get help when we had questions. The vehicle was spacious and in good condition, making it comfortable to travel around. We were also picked up and dropped off at the airport by shuttle bus, which was a great convenience. It was practical, and we felt well taken care of. Additionally, I appreciated the option to change bedding along the way and the backup phone number we received for emergencies. However, there were a few downsides worth mentioning. The gas bottle was so small that we couldn’t exchange it at any gas stations, and unfortunately, Jucy couldn’t assist us with this. Furthermore, there was a screw sticking out of the panel at the foot of the bed, which was a bit uncomfortable. The microwave was also not secured properly, so it jumped out when we drove on the highway, but fortunately, it didn’t fall completely out of the shelf. Overall, I would give Jucy Rentals a four-star review. Their service and vehicle were really good, but there is room for improvement, especially when it comes to the maintenance of the equipment.
This was a perfect financially sensible way to campervan tour throughout New Zealand. As a solo traveller l found the camper comfortable and well thought through. I would do this adventure again.
Great Trip around North Island NZ. Easy checkin/checkout process. Jucy crew is very nice and responsive to any issues or problems. Vehicle was clean and everything worked as advertised. Microwave only works with sufficient power hooked up, but not a problem for us. Fridge is s nice size on the cruiser.
The only thing I didn't like about my Juicy hire experience was having a bit of difficulty finding the address. Only because I went the wrong way and got a bit lost in the busy industrial centre! So my fault, not Juicy! Everything else was easy and pleasant. Staff at depot great, vehicle nice and clean, pick up from airport smooth with a helpful friendly driver Had them before, would have them again!