Hays + Sons Complete Restoration - Fort Wayne
909 Production Road Fort Wayne Indiana 46808 United States
haysandsons.com
260-471-9110
Reviews (99)
tim schlotter
Omar and team did a great job. My wife was very happy
Lyndsay Fischer
Emma was friendly, yet professional. The gentlemen who did the work were thorough and communicated to us what they were doing each day.
Leah Stetzel
Great experience with Hays + Sons. Emma came to our house and provided a thorough and educational inspection. Emma was on time, professional, honest, and knowledgeable! Would definitely recommend and will use her again if we are in need. Thank you!!
Ronda Yenna
Dawn and her cleanup crew have been amazing. My flood damage was pretty extensive and she was able to get it all dried out in about three days.
David Burtch
Your team that came out to dry out my basement worked really hard to remove furniture & other items from my basement. They demonstrated a sense of urgency in getting everything done as quickly as possible. They followed up quickly with fans, heaters, & dehumidifiers. These were a dedicated group of workers and I cannot say enough good things about their work.
Stephanie McKissick
I would 10/10 recommend working with Dylan Walker on an insurance claim renovation. A project that was a headache dealing with insurance became a little more bearable once we passed the job onto Dylan at Hays and Sons. Very professional and has an eye for detail making sure things get done right! We appreciate the time he put in with us making sure things were communicated clearly. Overall we are satisfied with the work of Dylan and his team at Hays and Sons.
DeAngelo Williams
So my Basement flooded and Hays & Sons came out and did an amazing Job!! They were very professional and did great work! I highly highly highly recommend them! Really Great work!!! 💯🙏🏾
Holly Ridenour
We worked with Lance and he kept us updated thru out the projects and he completed the projects very good.
Theresa Heider
Tom Dunlap did a great job. He did everything I asked him to do. I would definitely use him again.
Christine Blue
A very good experience with Hays & estimator Russell Shive. Although I went another path I would recommend them . Prompt, friendly, efficient.
ACN Practice
Logan kept me up to date on what was happening. He was sympathetic when it took longer than expected. Treated us as valuable customers.
Wendy Downing
I can't say enough good things about the mitigation crew that dried out our home. Russell, Omar and Jace came to my home every day without fail until we were dry. They were respectful and trustworthy and by the time they left, even our dog was sad to see them go. I trusted them to walk in unannounced and do exactly what they needed to do each day. I will gladly refer them to anyone who asks. Thank you for making this painful process a little less of a burden.
Austin Winans
Exactly customer service… they were professional, resourceful, and reliable. Thanks again to Hays & Sons for all your hard work.
Deanna Unger
Kenny Belford and all the Hays and Sons team did a great job communicating with us and arranging the contractors to clean up and fix our basement after flooding. We anxiously await the contractors coming to complete the work.
Garrett Uffelman
Fantastic experience with Dylan and Derrick. Hays+Sons goes the extra step to make the job a “job well done”. My project manager Dylan took care of everything and was with me every step of the way. Even when things didn’t go as expected, Dylan went the extra mile to make it right, saying “If my wife wouldn’t be happy with it, I’m not calling it done.” These guys are the real deal. Very very professional and courteous, AND they do great work. See my pictures of before and after- I had my skylight removed. Can you even tell there was ever a skylight between my can lights? NOPE! I am so satisfied with the results. I will be using them again and again!
Mary Baker
Very professional. Everything regarding my repairs was explained to me. Everyone involved with the repairs was friendly and knowledgeable. I was always kept up to date on what was happening and the timeframe for the work. I was very pleased with this company
Dawn Yahne
Alway kept me up to date on what was going on
Nicholas Holmes
I had a great experience with Hays & Sons. They were so helpful in helping with my flooded basement. Nick, Nate, Jace, and Omar were fantastic! Would highly recommend!
Carolyn Warr
Russell Taylor and crew were fast and efficient on responding to my home damage.
Todd GIBSON
Wonderful crew came out within a few hrs and took great pride in the work that was performed, very professional, explained the process and made it a pleasant experience, well if you like having a roof leak with water damage! If you get to work with Russell, Caleb and Jase you won't be sorry great guys all around
SMITH HAVEN
Had a waterline burst and flooded from southside of house to northside, called and they were out within 3 hours with dehumidifiers and fans. They saved us having to replace walls as the water had went under 4 walls. Everyone was kind and respectful and kept us up-to-date, constant communication.
Axel Maldonado
Hays and sons did a great job on restoring my home after having water damage. From removing everything that was damaged to fixing and making sure everything was like before. Appreciated Michael & Russells (My Property Managers) attention and quick responses. They made this whole process smooth and overall a great experience. Would definitely recommend!
Michael Hamman
Crew that removed wet material was very professional . They explained what was happening as they went. Cleaned the site when they finished .
Kathy Bolling
Hayes and Sons has been doing work for us for several years. Plumbing, construction, electrical and water restoration! They have been very professional and do excellent work!
Kaitlin Alvarez
Our wall had structural damage and Scott at Hays&Sons did a great job fixing it within a budget that we could afford. He made sure everything was done correctly and whenever we had questions he would answer in a timely manner. Such great people at Hay & Sons!
Lisa Mathias
Scott and his crew from the Ft Wayne office did and excellent job.
Stephen Shoda
The Hays & Sons team was on our basement flood job with full resources after we had been duped by a franchise paying more for higher Google ad placement. Thank you for the tremendous expertise and service.
Karen Arthur
I have been very pleased with the Hays and Sons crew that has worked on the water damage to my home. They responded quickly when I called, answered questions, let me know what would be done to dry out the damaged area, and repairs were made in a timely manner and look great. The crew was courteous, friendly, and helpful. Thank you for a job well done.
John Didier
The Hays + Sons team that worked on our house could not have been better. Professional, friendly, and responsible. They will be my first call if I ever have a need in the future.
Maritza Rodriguez
Water restoration department did an amazing job. They were very knowledgeable and communicative to walk me through the steps of very stressful situation with my flooded basement. Thank you Omar Russel Jace and Caleb for all your help! Highly recommend this team and this company!
Maria Hines
Had a whole outbuilding and work on house done because of March 2023 tornado damage; Kenny B the estimator is very professional and thorough- he worked well with my insurance company; had a wonderful project manager Michael R- kept us aware of all details and took care of any issues; would recommend this company
Julie Roberts
Hayes and Sons did a great job in restoring my basement after a waterline froze. They were very professional and prompt. I would highly recommend them for any job!
Sinclair Demarco
After back-to-back storms in Ohio Russell Taylor and his crew Caleb and Omar were very helpful and had tremendous communication in what to expect and the process during what I imagine was a very busy time with all the storms going on! Thank you so very much guys!
Matt and the entire team were very responsive, professional and the communication before, during, and after the project was excellent! Work was started and completed on time and post work cleanup of the area was superb. In addition, I really appreciated the special care taken to protect my landscapi... more
Matt Bowers
I was very happy with Hays and Sons. The entire process of cleaning up our water mess was fast and professional. They were professional and were on time. They had 2 men who really stood out to us. Russell and Caleb. They were professional and answered all of our questions. They really had a depth of knowledge in this industry and I even learned a couple things! They took care of our property and treated it well. Russell was amazing and communicated the process in layman terms. Both Russell and Caleb were friendly and genuinely caring, really great guys! They really wanted to get us back up and running ASAP. I could tell they cared about their work and wanted us to be happy. Which we were! Hays and Sons are a professional and personal company and have a top tier workforce! Thanks for your service!
They were awsome coming so fast to secure storm damage from the durecio in June..I'm sure they were really busy in the SW allen co area..very professional.
The dining room ceiling needed to be replaced. The did the demolition and repair which is great!
Mariah Anderson
Hays + Sons were amazing to work with. Tom Dunlap was amazing to us. He made sure everything got done and got done right. He stepped in and helped when needed. He made sure we were highly satisfied with our home. I would recommend Hays + Sons to anyone. Defiantly a great company for all the water damage that was done to our home. Tom deserves more than a 5 star rating. Thank you. Seriously! -Kyle & Mariah Anderson
Dale Hess
My insurance company recommended Hays & Sons and they contacted me immediately. I had a pipe break in my downstairs bathroom which caused extensive damage to my first floor and finished basement. They sent a remediation team within a day and they really did a great job. Their project manager Tom Dunlap coordinated all repairs. He did an outstanding and professional job setting up our repair schedule and getting the job done in a timely manor. The contractor who he brought in to do the work was an amazing hard worker who did a fantastic job making sure we were satisfied with his work. I highly recommend Hays & Sons and the fine job Tom Dunlap did for us.
cathy
Project manager Tom was awesome. He was personable and professional. They did the work wuickly and it was top notch quality. All the workers that worked on my basement did an awesome job. Thank you!
Shannon Griffith
Did insurance repair after tree hit our 4 seasons room. We also did other work to enhance the new 4 seasons room. Rick Green was our project manager and did an awesome job as this work took over year to complete due to Covid and material delays. Rick even jumped in do some of the work himself when they were short handed. Communication was excellent and attention to detail was on point. Just great to work with even thought this job was a nightmare from the beginning.
Laura Jenkins
Hays and Sons are amazing!! We've never been through making a claim and they have treated us with so much respect and actually care about us and not just with the project. I would use Hays and Sons again in a heartbeat!!!
John THOMPSON
TOM DUNLAP was great to work with. He was very Professional and always able to answer any question and solve any problem.
Brittany Mitchell
We had a water leak that ruined our walls and floors in our bathroom, hallway, and living room. Hays and Sons got to our house quickly and helped mitigate the damage. We had a great experience with them!
Nathan Smith
Took care of everything the only thing that could be improved is I received a couple of calls about deposit but everything was covered through insurance and I should not have received those calls.
Nicholas Orth
Terrific Restoration company!!
T K
Hays & Sons handled my water damaged basement with professionalism throughout the restoration. I knew I was in good hands when they were hand wiping the garage floor of shoe prints ensuring no mess would be left. They were great. A special thanks to Rick Greene throughout the restore portion and Kenny Belford and Nate Johnson for the mitigation process and keeping me informed of daily progress. Thank you you can take the photos and post them.
Amy Wheeler
Our general contractor, Landon, did a very nice job communicating throughout the whole bathroom remodel project with us! We are pleased with Hays + Sons’ work.
Thomas Swank
Ernesto did a fantastic job repairing our ceiling. He is a master craftsman.
Rick Appel
The guys at Hays + Sons always take care of anything from fire damage to water damage. Great place!
Mike Woodfill
Kenny was excellent! He walked me through the entire process and had a team there the very next day then returned the following day to make sure everything was handled.
Jerry Foust
The entire process was handled in a very professional and timely manner. Kenny and Landon were very professional and stayed in constant communication.
Liza Clemons
Everyone involved did a fantastic job on my home. I had fire damage from fireworks. After everything was ordered and insurance gave them the go, they went to work right away. I feel so relieved now! Even see that our neighbor called Hays&Sons after some storm damage! Thank you all again for being quick to respond and doing A1 work!
Amanda Walker
We noticed a leak in the garage and during the 2018-2019 winter we had a tree branch snap that caught the very edge of the roof, damaging the flashing. Neither were very bad but bad enough that they needed dealt with. We called 8 different roofing/restoration businesses. Hays + Sons were the only ones willing to take on the repair job- all the others just wanted to sell us an entirely new roof when overall our roof is still in a good condition. The guy who does the estimates was able to get out to our place in Steuben County within a couple days. He even came back out a second time after one of the other companies told us of a weak spot near where the tree branch hit. He apologized for not catching it the first time and we were not upset by any means because to us, the damage looked superficial so it is not like we specifically asked him to check that spot the first time. The subcontractors who came to do the repair were out here bright and early, and got it done quickly. They did an amazing job with the clean up. There was a bit of a mold issue going on in the garage due to the leak and Landon from Hays and Sons came out a few days after the subcontractors to take care of that. He did an amazing job, and also worked very fast.
Kaitlyn Rulton
Landon was wonderful! He kept us informed throughout the entire process. From the timeliness to the communication, everything was top notch! 10 out of 10! Thank you!
Jennifer was amazing! She completely got the look we were going for, and she put together a comprehensive design that worked for us. Having the rendering so we could see what it would like was so helpful, and having samples to take with us was helpful too. This was a bargain for design help - would... more
These people did a great job for us after we had a plumbing backup that flooded our crawl space.
There were very conscientious, courteous and went out of their way to make sure we were taken care of.
Their knowledge and attention to detail saved us money in the long run.
It's a smart move to use this company.
There were very conscientious, courteous and went out of their way to make sure we were taken care of.
Their knowledge and attention to detail saved us money in the long run.
It's a smart move to use this company.
Susan Callaway
Scott and Todd responded to our water damage that resulted in new flooring and repair in a timely manner. We are completely satisfied with their crew and the follow up with painting scuff marks. We would recommend this company for your needs.
WROB *
Everyone is great and very helpful and are working very hard to get our house put back together. I would recommend them. From start to finish.
Anna Bell
Everyone was kind and professional — always communicated in a timely fashion.
Scott P. Cote
Great service. Work was done very professionally. Would definitely call them again for future projects.
Aimee Weiler
Thank you Kenny, Nate, and Nick they were prop the service and quality of work was excellent!!
Ben Connelly
Our project manager and the office personnel were very responsive and worked with us to make sure that things were taken care of. If there were any issues that came up someone was sent back out to take care of them as soon as possible
I was very satisfied
Joshua Wallet
Came out quickly to address the problem we were having with our siding.
Bruce Payne
Good to replace vinyl siding, good service
Mary Johnson
Wonderful! Have used them for two different restoration projects and their customer service is great!
Emily Gardner
Hays & Sons Fort Wayne was easy to work with and quick to getting our restoration complete. They were polite and quick with their response.
Brian Roehrig
The crew responded to our situation in a timely fashion, and conducted the work in an organized and professional manner! The staff has a genuine understanding of the services and processes needed to get the job done accurately and efficiently.
Jim Delamarter
We were selling our house and the Monday before closing had a water leak. Call insurance and they put me in touch with Hays and son. They were out promptly and dried up the new carpet and had everything back to new condition by Thursday the day of closing. Great service and very helpful staff. We were grateful for the quick turnaround. Will recommend them to all if in need of water damage service. Thank you for your wonderful service.
Very professional work, done in a timely fashion, I am very satisfied with the roof removal and installation.
Jeff P
We had some water damage that was not covered by insurance. Hays + Sons worked with us to get the damage repaired and the bathrooms back to working order in a timely fashion. Would definitely would recommend!!
Hays and Sons went above my expectations, not only are they professional but they are empathetic and care about their customers!
Nicole Evans
I never write reviews but we had such a great experience with Kenny Belford from Hays + Sons. Our insurance company send the company to us after we discovered a pipe leak. The first company that reviewed the situation discussed taking down several walls and a ceiling. Kenny came over and located the leak by removing a tiny section of our wall. He recommended a plumber and saved us literally thousands of dollars. We will definitely be using this company in the future. Thank you Kenny!
Tony Lovatto
We would highly recommend Hays + Sons for any of your restoration needs. They are efficient in their work and see to every little detail of the job. They are a family company and you can truly tell; they genuinely care about our situation. Communication has been a breeze and they were at our home merely hours after our fire to begin work. We cannot say enough good things about the team at Hays + Sons!
Bethi Mysliwiec
My insurance company recommended them for a water clean up and repairs. They have been very kind and understanding and very helpful often going above and beyond to make everything look great!
Tina Mefferd
My insurance company contacted Hays & Sons to help us with the water damage in our home. They were able to come to our house right away and start drying out our room with the water damage. The damage was more extensive than we first thought. They had it dry within 2 days after removing our drywall and carpet. They cleaned up after themselves each day. They communicated with me about their progress via email/text as I was at work. They have done a great job so far. I highly recommend them!
The Tram Fam
Great people, great work no complaints
Phyllis Piper
I would 100% use Hays&Sons again. From the customer service over the phone, to their guidance and expertise - it was some of the best service I’ve experienced in quite some time and I am looking forward to working with them to complete my claim. Thanks again, keep up the great work!!
Lawrence Morace
The team is great to work with. They are very courteous and knowledgeable. This is a company that we will recommend to friends and family if they were to need any restoration done.
Michael Boyd
Our teenage son tried to park his car in our kitchen(!), and our insurance company recommended Hays + Son for the repairs. The whole process was very smooth and professional, and the work was top notch. I especially appreciated the great communication from the estimator, to the project coordinator to the office manager. Thank you!
Randy & Julie Ramsey
Hay and Sons been great to work with. Chris Smith and Matt Naylon are hardworking and very professional .
Megan Reinholt
We enjoyed working with Hays + Sons for the personal attention and for keeping us informed of progress. We had questions along the way and our Project Manager Brad was always on top of getting answers to us promptly. Thank you!
Debra Freeman
Our house was damaged by hail o the 14th of May. Our insurance company came and looked at it and determined we needed a new roof and siding among some other minor things. I asked them if they recommended anyone that could do the job. They told me that they had worked with Hays & Sons out of Fort Wayne and their clients were happy with them. I called Hays & Sons and within a couple of days they were at our house inspecting it. Rick Troutner was great to work with and got the ball rolling right away. Hays & Sons took care of all the paperwork needed so we didn't have to do that. Within a few weeks, I was introduced to our Project Manager, Matt Naylor who was great to work with and kept in touch with me as to what and when things would be done. He showed up on the job every day to make sure things were to our satisfaction. The work was complete in a little over two weeks. The contractors did an excellent job on our house and we love it! I would recommend Hays & Sons to anyone that has damage to their home and needs someone to repair things in a timely manner.
charity brown
They are very nice! And will go out of their way for you 😊
Lori Winebar
These guys are amazing! Great communication, very knowledgeable, fun to work with. They guided us through each step of our journey after a broken water line flooded our home.
Amanda Muldoon
Helped us rebuild after a kitchen fire. Attentive and responsive. Our project manager Matt kept things moving as quick possible and was in contact with us every step of the way.
Tracy Rosado
Hayes and Sons did a great job remodeling our basement after 2 floods in 2 months. Matt was excellent in keeping us up to date with everything that was going to happen. After the remodel we were able to sell our house for a great profit. The basement was a success and a great selling point. Thank you Matt, Chad and the whole crew at Hayes and Sons Fort Wayne
I love their products and would probably buy more if I could afford it!
Hello! I am looking for a contractor/company that is able to come out and give me a quote to repair the damages caused by the June storms and subsequent 1) Information on a new sub pump that works off city water pressure (they told us about this and we are interested in possibly paying to install and want to know more). 2. Removing carpeting on basement stairs and replacing. 3. Wallpaper removal on 4 partial walls, drywall repair, painting, rehanging trim. 4. Re-tacking and securing wood paneling. 5. Removal and disposal of damaged items (namely a twin mattress/box spring). Must be willing to provide an itemized estimate and work with insurance for reimbursement based on estimate.
Kitchen Update We are looking for a company that can put in new countertops, a backsplash, and under counter lighting. Would like one company to do it
Crew that removed wet material was very professional . They explained what was happening as they went. Cleaned the site when they finished .
Hayes and Sons has been doing work for us for several years. Plumbing, construction, electrical and water restoration! They have been very professional and do excellent work!
Our wall had structural damage and Scott at Hays&Sons did a great job fixing it within a budget that we could afford. He made sure everything was done correctly and whenever we had questions he would answer in a timely manner. Such great people at Hay & Sons!
The Hays & Sons team was on our basement flood job with full resources after we had been duped by a franchise paying more for higher Google ad placement. Thank you for the tremendous expertise and service.
Logan kept me up to date on what was happening. He was sympathetic when it took longer than expected. Treated us as valuable customers.
I can't say enough good things about the mitigation crew that dried out our home. Russell, Omar and Jace came to my home every day without fail until we were dry. They were respectful and trustworthy and by the time they left, even our dog was sad to see them go. I trusted them to walk in unannounced and do exactly what they needed to do each day. I will gladly refer them to anyone who asks. Thank you for making this painful process a little less of a burden.
Exactly customer service they were professional, resourceful, and reliable. Thanks again to Hays & Sons for all your hard work.
Kenny Belford and all the Hays and Sons team did a great job communicating with us and arranging the contractors to clean up and fix our basement after flooding. We anxiously await the contractors coming to complete the work.