Halifax Shopping Centre
7001 Mumford Road Halifax Nova Scotia B3L 2H8 Canada
brownsshoes.com/en/find-a-store
(902) 454-7605
Description
The fashion capital of Atlantic Canada.
Reviews (65)
Robin Smeltzer
welcoming. no pressure. sales people engaged, attentive and not pushy, simply helpful. well done.
anuj Lakhanpal
Very patient and guided in color variants and relative pros versus other brands , these were really insightful
Darryl Smith
Huge selection and wonderful staff.
Oscar
Very nice store! It is one of my favourites every time I go to the mall. Great selection and nice staff.
Sarah Lynn
OMG the customer service is freaking amazing love going to that store. loved the managers love the coworkers always attend out of 10. Every time. I’m there. The workers are amazing. A couple customer service is awesome. 100% whole reason why I always shop there because of the great customer service.
Tiffany
Lots of Hokas in stock but staff could use a little more training on how to size for running shoes if you’re going to be selling them.
Melanie Van Poelgeest
I recently had purchased a pair of light coloured Frye boots (which are incredible!) but there was a slight defect so I went to exchange them. The staff was extremely accommodating and helpful, quick to get another pair shipped to my house and I feel it’s important to share good experiences with customer service. I felt valued as a customer and will certainly continue shopping at Browns, HSC. Keep up the great work, and congratulations on your newly renovated Store- looks beautiful!
Karen Beck
Always a great experience shopping at Browns Halifax! Staff are always super helpful, often going above and beyond. Definitely my go to show store in the HRM :)
Karla H
Jacqueline was extremely helpful and provided the type of customer service one hopes to receive in a retail environment but rarely experiences anymore. Browns is lucky to have her in their employ.
Surbhi Saini
I went today to buy shoes, and Sepideh, the sales representative, assisted me. She was very friendly, helped me find the right size, and took great care throughout. I really appreciate her help.
Traci McKay
Ordered the RAINS HILO Weekend bag. The quality is fantastic. It is a perfect size to fit all your weekend getaway essentials.
Alexandra Preziozi
The manager there was attentive but other staff was unprofessional!
Anmol Kaur
SABITA was wonderful. I had such a bad experience with online delivery from browns and had a function to go to . The bag came as faulty and I went to store to return or perhaps exchange. Sabita helped me by going above and beyond and even brought bags and helped me make a decision. She gave me a discount for my inconvenience. LOVED THE SERVICE. xoxo
George Philp
First visit was a great success. Thank you to Jing for her speedy service and great suggestions. She helped me pick out one of the comfiest pairs of shoes in record time! Nice to get great service like this every once in a while. Will be returning for my future shoe purchases! :)
Marcel Peloquin
I went to get laces for my boot, and the clerk found one for me. He didn't charge me for it, even though I insisted. They really helped me out, and I appreciate it!
Negaresh Navid
“I had a fantastic experience here! The store offers a great variety of quality products, and the staff is exceptionally friendly. I was particularly impressed by the sales representative, Sepideh. She was extremely helpful, attentive, and even remembered us from a previous visit, which made the experience feel very personal. Her professionalism and kindness truly stood out. Highly recommend!”
Aziz Kaioua
I have to say is the best quality shoes you can get for the winter, also the staff are very friendly and helpful I’m in love with my boots 😊thank you so much and will see you again soon 😊
Kartik Sahu
Nagma helped me a lot in finding the correct category of shoes. You guys are lucky
Nastya
Hi! Today I was in the store and I am very satisfied with help and work of wonderful Jing! She was very helpful, professional, provided perfect customer service, kind and patient. The best person and part of my shopping day today! Thank you Jing for all you did today and all information you provided :)
Heather DuJohn
Had my 92 year old mom in for our 8 th attempt at finding shoes for her foot challenges! Young sales guy with iPhone watch and dark hair exemplified excellent client service! Sorry we did not catch your name. You lived your value of treating customers how you want to be treated and you stood out from most of the other sales people in the other stores. So impressed ! You even got down on your knees with shoe horn to try yet another solution to fit those many MK shoes. Coming up with lots of options / staying with us / running to get more options / giving us things to try that we did not see or notice etc. well done and thank u! You give us hope that client service is not lost!
Darren C
Friendly and incredible helpful staff.
FaithFanatic TV
Browns- Halifax shopping mall!!! I’m joyfully overwhelmed with the politeness and care from the staff. It was such a pleasant surprising experience!! If you need shoes go here first, colour doesn’t matter here. I will always be shopping here from now on!
Juri Worms
Good selection
Walter Rudderham
Not bad
Austin Chauhan
Customer service is excellent. Always have some good deals going on.
Sara Cameron
Always a pleasure. Shoutout to the best customer service rep - MAVIS MU —- she is the reason I shop here. Always friendly and remembers me ! Love this store
Natalie Cantle
This location was extremely helpful! The sales associate immediately came up to me and asked if I needed help as well as they were super suggestive in finding me the right size. I was buying a very expensive pair of boots so wanted to make sure I had the right style and size, definitely couldn’t have made an accurate decision without their help ! Definitely recommend this location !!
bobby j
The girl with the red hair gave me excellent service and was quick to ring me up. Her energy and character really made me love this store. Will definitely be coming back soon!
Alisha Virmani
Matt the assistant manager was so helpful and courteous! He was really helpful with finding my winter boots. He went above and beyond to try and help me find the perfect fit and style for me. It was great customer service and I would definitely be back!!!! Thanks Matt & browns team.
Dawn Marie Sloane
Was very happy to be able to purchase a good pair of shoes for everyday wear. I know the last for a very long time there a good name brand
Debbie Glover
The salesperson was knowledgeable and friendly.
Shakakong
Friendly staff :)
Veronica Mitchell
Selection is great! Not all the staff has proper training, some don’t know what their talking about. But they are always sweet and cheerful!
Atlas Del Mar
Ordered my UGG Chelsea winter boots online and picked them up at the store. Quick and easy transaction.
Sherzad Ibrahim
Amazing service and very good understanding for your needs I love this place😁😁
Bryan MacLennan
Shoes are great, and the staff are fantastic
Johnathan
Good selection, good brands
Joan Tulabot
Staff is attentive and friendly. Has good selections
K
Love this store
Kitt Neville
Everyone is super friendly and helpful. First time being in and they were all really great!
Taylor Freeman
Love this place! Ben is so helpful and professional- thank you again for a great experience!
On April 15/21, I went into Brown's in HSC to pick up an online order of Blundstones. I ordered online after reading a number of negative reviews about the store staff and wanted to minimize the contact I would have with them. As I approached the counter, a young salesperson named Sylvia immediately asked if she could be of assistance and brought me my order. She suggested I might like to try them on and I was thankful that she did as the style I ordered did not fit well. Sylvia was very knowledgeable about the product and brought me a number of different styles/sizes to try until I found a pair that I absolutely love and fit perfectly. She also offered to show me how to care for the boots and showed me the recommended products. Much thanks Sylvia.
Virginia Maidment
Had top notch service today it was a great experience... Definitely be back for my shoes!
jose luis
The staff is friendly I’m so happy with my purchase thank you!
Raman K
Super nice and helpful staff . She helped with sizes and help to select few pairs. Thanks Alena
Rane's Review
The staff here was very friendly and you don't have to wait a very long time to be helped. We got 4 items and they helped us to get the best deal possible. Well worth the money 😉
Jocelyn Smith
Nice store. Great variety.quick service
Graham Brownlie
Great!
Pethrona Russell
Got some Greats Buys today! Friendly staff and very helpful
John Hayne
My wife and I just bought new shoes here. Sadly I don't recall the salesperson's name but she was very pleasant, personable, conscientious, very knowledgeable and provided a high degree of service. Thank you.
Michele Comeau
Beautiful store & very helpful staff.
Philip Ferreira
Purchased shoes for my daughter. Friendly and helpful staff.
Tony Karam
Good variety of quality products. Good friendly staff, particularly impressed by the sales rep XUE, she was extremely helpful, she remembered us from a previous visit, even the size of the shoe we previously purchased, WOW and thank you
Rod Summer
Always gets a good experience there, and find what i need
Katie Enman
Always find them to be a bit short staffed but when I finally do get helped, they are friendly and knowledgable. Wide selection of shoes, some are pretty expensive for the brand, but overall the quality is good and on par with other higher-end shoe stores.
Tina Clarke
Love the shoes and sneakers
Manal
So expensive
Holly Roberson
Great quality shoes and lots of different name brands
Rénald Haché
Good quality shoes. Pay more, get more!
Lorne Bean
Attentive staff who made my shopping experience a pleasure!
Renald Hache
Nice shoes... A bit expensive but good quality and services.
Caitlin
Great selection of shoes and very helpful and friendly staff
I first discovered Brown's at their Eaton Centre store in Toronto a year or two ago, and having had to restrain myself from buying needless pairs of cool AF sneakers, was glad to see that a location was opening in the Halifax Shopping Centre as a part of HSC's ongoing efforts to have more mid- to high end brands. While the existing shoe stores in the HSC are fairly small in general, their men's sections are (naturally) a fraction of that, and nearly all of that is dedicated to dress shoes, leaving little space for casual wear. And if you want something that isn't the house brand, good luck with that. Brown's, on the other hand, is probably bigger than Aldo and Spring combined, and about 40% of that is the men's section. There's a wide variety of season- and occasion-appropriate footwear, with tons of styles and brands available, and a range of prices as well. It isn't to the extent of the Eaton Centre, obviously, but it's a big step up. My old pair of Boxfresh kicks had worn through on the soles after a lot of mileage because I'm a carless hippy/cheapwad, so with the rainy season in full swing, I had to pull the trigger on getting a new pair. There were more than a few pairs that I would have been very happy to get, including a pair of Boxfresh that were a slightly changed version of my old ones, but I picked out a pair of grey Polo sneakers that had nice leather accents and laces. At $75, it seemed like a really reasonable price, especially since that was $35 less than the Boxfreshes. I lucked out on the Polo sizing being the same as my old sneakers, and service was helpful and manged to upsell my neat-freak self on a cleaning spray to keep my canvas clean and mid-sole pearly white. If you're looking for good sneakers, or just more selection, hit up Brown's and you'll be doing yourself, your wallet and your feet a favour.
Browns- Halifax shopping mall!!! Im joyfully overwhelmed with the politeness and care from the staff. It was such a pleasant surprising experience!! If you need shoes go here first, colour doesnt matter here. I will always be shopping here from now on!
Good selection