Today we purchased our new Airstream International from Great American RV in Calera, Alabama, and I cannot say enough about the outstanding service we received from Robert and Andrew in the service department. Truly, the entire team at Great American in Calera. We had several customizations and specific requests for our unit, and Robert consistently went above and beyond to make sure everything was taken care of. When there was some
miscommunication regarding when our Airstream would be ready for pickup, Robert single-handedly saved the sale. Rather than making excuses, he and the service team stayed late, worked overtime in the heat, and did everything possible to ensure our unit was completed on time. Even after what had to have been an exhausting day, Robert never rushed us. He spent a tremendous amount of time walking us through every aspect of our new Airstream, making sure we understood how everything worked and answering every question with patience and expertise. Andrew was equally wonderful to work with throughout the entire process. He, Robert, and the entire team, Josh, Humberto, Ben, and the rest of the team at Great American RV made us feel valued from start to finish. Their professionalism, honesty, teamwork, and commitment to customer service truly set them apart. Robert is, without question, one of the kindest, most knowledgeable, and most dedicated professionals I have ever had the pleasure of working with. His commitment to customer service is exceptional, and it is because of him—and the incredible team surrounding him—that our experience was such a positive one. If you're looking for an RV dealership that genuinely cares about its customers, look no further than Great American RV in Calera, Alabama. Robert, Andrew, Humberto, Josh, and Ben are absolutely wonderful. 10 out of 10—we highly recommend Great American RV in Calera! We couldn't be happier with our experience and are so excited to start making memories in our new Airstream International.