Fairview Pointe Claire
6801 Aut. Trans-Canadienne Pointe-Claire Quebec H3R 5J2 Canada
brownsshoes.com/en/find-a-store
clothing accessories: footwear shoe repairs
shop
514-695-4931
Description
<p>Brown's Shoe Shop is a local retail store specializing in footwear for men, women, and children.</p> <p>With a wide selection of brands and styles, they offer a variety of options to meet the needs of their customers.</p> <p><i>Generated from their business information</i></p>
Reviews (110)
Ragu Sakthy
Best place for shoes / reasonable price. Brandy help me from the movement I entered the store. very professional in customer service Will come back soon for my next purchase
Daniel Brunet
(Translated by Google) Welcoming staff, outstanding service, plus an excellent selection of quality products (Original) Personnel accueillant, service hors pair, en plus d’un excellent choix de produits de qualité
Julienne Zanze
(Translated by Google) The welcome was really warm and I managed to find the shoes I was looking for. It's my shoe size that's the problem; I'm looking for a 44 or 43, but it's hard to see. I managed to find some, but it was the heels I couldn't get. (Original) l'accueil est vraiment chaleureux et j'arrive à trouver vraiment les chaussures c'est ma pointure qui pose problème de foie moi je cherche 44 ou 43 mais c'est difficile à voir j'arrive quand même avoir mais c'est les talons que je n'arrivais pas avoir
Dominic Malorni
(Translated by Google) Warm Smiling Helpful (not sales-oriented) Understanding Pleasant Friendly Positive attitude NB: Manager Chantal at Fairview exceeded my expectations during a visit on Thursday, October 15th!! Very classy, impeccable service, Bravo to Browns!!!!! ♡♡ (Original) Chaleureux Souriant Aidant ( pas vendeur ) Comprehensif Agreable Amical Attitude positive NB : la gerante Chantal au Fairview a ete au dela de mes attentes lors d'un echange jeudi le 15 Octobre !! Beaucoup de classe , service impeccable , Bravo a Browns !!!!! ♡♡
Fayla Greenvghyy
She was helpful, polite and smiling
Janou laro
(Translated by Google) She knew the product very well and she gave me advice too. A very nice, positive approach. (Original) Elle connaissait très bien le produit et elle m'a conseiller aussi Très belle approche positive
Gessie Sag
(Translated by Google) Smiling, helpful, welcoming, patient, and generous with advice… thank you so much, my dear Brandy… I tried on at least 10 pairs and always had a smile on my face. (Original) Souriante, serviable, accueillante, patiente, avare de conseils… merci infiniment ma chère Brandy… j’ai essayé au moins 10 paires et avait toujours le sourire sur les lèvres
Louis-Benoit Gagnon
(Translated by Google) Excellent service, choice and quality! (Original) Excellent service, choix et qualité!
lolita Masegosa
(Translated by Google) Always a good experience (Original) Toujours une bonne expérience
Alain Pierre Bachecongi
Good support and professional help.
Maurice Medina
Great service as per usual!!
andree anne Cuillerier
Jeune vendeur section souliers femme, courtois, souriant, gentil, serviable et donne des explications. (Translated by Google) Young salesman in the women's shoe department, courteous, smiling, kind, helpful and gives explanations.
Michelle De Serres
Service à la clientèle hors pair: bon accueil, excellente connaissance des produits offerts et service personnalisé. Personnel est également très sympathique! Très heureuse de mon achat! (Translated by Google) Exceptional customer service: a warm welcome, excellent product knowledge, and personalized service. The staff is also very friendly! I'm very happy with my purchase!
Mylene Gosselin
Sourire , patience, compréhension de mes besoins ! Merci à Denise pour son service impeccable! (Translated by Google) A smile, patience, and an understanding of my needs! Thank you to Denise for her impeccable service!
C Belanger
Super service de la part de Tony, vendeur sympathique et à l'écoute et essaie de satisfaire ses clients. (Translated by Google) Excellent service from Tony, a friendly and attentive salesman who tries to satisfy his customers.
Josée Chrétien
Bon service, sans familiarité. Produits de qualités. (Translated by Google) Good service, without being overly familiar. Quality products.
Philippe Benoit
L'associé avait beaucoup de connaissance dans le cuir et de quelle facon l'entretenir. (Translated by Google) The partner had a lot of knowledge about leather and how to care for it.
Marcella
Very friendly and patient, very welcoming and not over bearing. Super helpful. Made me plan my next trip with my daughter. We left smiling. Great prices too. But the staff is what makes your shopping experience easy.
Steven Weinman
I came in needing a new pair of shoes and your sales person helped me find the perfect pair! You guys are the best! My family and I always buy our shoes from Browns pointe-Claire. Cheers!
François Lemay
Service rapide en entrant dans le magasin. A su suggérer des options. (Translated by Google) Quick service upon entering the store. Was able to suggest options.
Deb Orah
The employees greet customers rather than making them feel like a burden. They are always smiling and more than willing to do whatever it takes to help you find what you need.
Angelina Ferreira
ils explique très bien et connais leur produit (Translated by Google) They explain things very well and know their product.
Daphenie Edmond
Il nous ont laissé le temps à ma fille de faire plusieurs essais de changer d'idée par rapport à son choix. Les gens étaient patients (Translated by Google) They gave my daughter time to try several options and change her mind about her choice. People were patient.
Vimbai Chiwandire
The order was accurate, complete, and arrived in excellent condition. Everything matched what I ordered and was well packaged.
Shirley Y.
(Translated by Google) Charlie was incredibly warm and welcoming. He helped me and provided excellent service. It was a pleasure chatting with him! Thank you! (Original) Charlie était super chaleureux et accueillant. Il m'a aidé et m'a offert un service formidable. C'était un plaisir discuter avec lui! Merci!
Ida Silvestri
Addressed an issue and took care of it from ATo Z
Sylvie Rochon
(Translated by Google) Courteous and fast service. (Original) Service courtois et rapide.
mizzy dump
all the staff was very attentive and helped me get the sizes i need.
Sandra Grant
Always friendly, very professional, knowledgeable, gives great recommendations and is very quick at understanding what you need and getting it for you. The senior sales rep is a great pleasure to deal with
Caroline
The girls working in the store were so amazing and helpful!
Bryan Doyle
The whole experience was very good. Great help from sales rep, the shoe I wanted was available and in stock in wide size (hard to find), the cashier was really nice. On top of the that the whole store atmosphere was really impressive. Never shopped at Browns before but now I will keep it on my list.
S P
4th pair for shoes this year and they're always on point with their assistance. Thank you
Crystal Assaly
I was at Browns today for a pair of walking shoes for my upcoming trip. The store was clean, well organized and had so much choice! I was served by Brandy. She was dressed fashionably . She welcomed my son and I to the store. She was very kind. I had four pairs of shoes that I was hoping to try on. I had them saved in my phone so she took a minute to look at the photos and then said she’d be right back. She came back with all of the styles in my size. She was patient while I tried each of them on and made suggestions to help me make up my mind. She knew the different models and which ones were made smaller than others. I ended up getting a pair of New Balance and I’m so happy with them! I did see them online for $20 less but I wanted to see them in real life and try them on as I didn’t want to take a chance ordering them online and being disappointed when they came in and they weren’t the colour I expected or they were too tight or loose. when it comes to clothing and shoes I think it’s better to go to the store. In all it was a five star experience because of Brandy.
Marc-André & Emily Talon
I had ordered a pair of children’s shoes online and they’re were too small for my daughter. I brought them into the store to inquire about proper sizing/ exchanging them. I was immediately greeted and served. Staff went above and beyond to help me exchange the shoes for the proper size but also engage with my little ones who were shopping with me, provide education and size my baby’s foot to ensure we were getting the right size as sometimes the measurements online don’t line up with the sizes (I learned this today). We will definitely be back to support this store, thanks so much!
Lee-Anne Brown
Celeste and Seraphine were awesome!
Gurleen Dhadwal
I had a great experience, a girl named leen served me and she was really helpful. She was super welcoming and knowledgeable. She made my purchase super easy and smooth. I would recommend anyone reading this review to go see her, she’s the best sales associate there!
MTLQueen
good customer service
Michelle
My family and I always love shopping at Browns! I had done my research before going in, as I usually do, to check for size availability in the individual store’s inventory. A very convenient tip for anyone short on shopping time who prefers to try before you buy) I convinced my friend to run out to Fairview with me before NYE to grab some new boots. We both found something great with the excellent help from Ashley. Notable mention to a very lovely and patient young lady at B2 who was also excellent a few weeks prior (I think her name was also Ashley). I LOVE supporting Canadian retailers so this is my go to for quality footwear with excellent customer service and hassle free returns or quality control brand issues! Merci
Tasha-mae St-marseille
Frigine was amazing! service top notch went far beyond to find the proper boot and size for me ! I recommend to go see her ! She’s a sweetheart !!
Alexander Ostrofsky
This store has a great variety of shoes, from sports of all kinds to business and casual. The customer service from Ashlea was truly excellent. She is very knowledgeable about the store's selection, stock, and which styles of shoe would be more accommodating to my wide feet. She is a great asset to the team!
sylvie parent
After a very bad experience at Browns Rockland yesterday I decided to try the Fairview one this am because I really wanted those shoes... Well what a difference... excellent customer service sales rep were all extra nice
Lisa Caplan
We had such a great shopping experience thanks to Ashley! She was helpful, no pressure, and put a smile on our faces. Of course I’ll be back because … shoes!! 👟
Timothy Wong
Amazing selection, thank you Stella for the great service ! The staff here are wonderful.
Stefanie XL
They have the best customer service, and staffs super nice
Joana Pangiotopoulos
The gentleman that served me as well as the manager went above and beyond. Customer service from A to Z. Bravo! Amazing staff. Nov. 26 @ 4:45pm.
Giuliana Barbier
Was shopping with my family for some fall/winter boots. We all had amazing help from Ashlea B, kind, professional, and very knowledgeable. It’s hard to find good sales people who are genuine and nice to be around. Thank you Ashlea:)
Matthieu Lizotte
Nick is the man, really social and efficient giving his 100% to find the best shoes for you
Ethan Stangle
Nick is the man. Phenomenal salesman, best in the biz.
Lesley Talbot
Had the best service from the staff at Browns Fairview Pointe Claire today. Extremely helpful and pleasant.
Mall closest to my in-laws' house in Pointe Claire. A good variety of shops. Well kept and up to date. They also have a nice food court area. Kiddo enjoyed looking at the hug Christmas tree and reindeer decorations. Only thing missing is a movie theater.
Malak Bayaa
The service is amazing! They went out of their way (Nicolas, Mo and the whole team) to make sure that my shoes arrive before I leave to the airport on the day of my travel. They sourced the shoes from two different stores in the Montreal area to ensure that I am satisfied! Thank you for the amazing service.
Ben HASSEL
(Translated by Google) Good selection, good service, but prices that don't fit my budget. The shoes were nicely presented. (Original) Bon choix, bon service , mais des prix qui correspondent pas à mon budget. Belle présentation des chaussures .
I love Fairview and so does my upcoming fashionista daughter lol. They have everything! The mall is so beautiful and clean and bright. A lovely place to get lost in some retail therapy
Vincent furfaro
Great choice of the latest in fashionable shoes and accessories. The prices are on the upper part of the scale.
Maryjane Osunde
Good customer service, the staffs are really friendly, patient and helps you find what your looking for. Clean environment.
Віктор Олександрович ТРОКОЗ
(Translated by Google) OK (Original) ОК
Yiannis Moschov
Nice place you get shoes at any price from 100 to 400 $ faccion or normal
Alexie Garcia
Came for a pair that was out of stock in store. So I had to order and Nithya (who gave me the best customer service !) told me I’ll receive my order between December 28th and January 5th. Well I just checked my tracking delivery and it’s gonna be there, at my door tomorrow (2 days after I ordered), on December 22nd. Wow - good job guys ! And Nithya, thank you for the great service !
Sébastien-Charles Boitel
(Translated by Google) Madina gave me excellent service. It's difficult for me to find comfortable and stylish shoes. I tried on seven pairs, some in different sizes. She was very patient, knew her stock well, and remained smiling and friendly throughout. Hey boss, give her a raise; she deserves it! (Original) Madina m'a donné un super service. C'est difficile pour moi de trouver des chaussures comfortables et classy. J'ai essayé 7 paires et certaines avec des grandeurs différentes. Elle a été très patiente, connaissait bien son stock et est toujours resté souriante et aimable. Hey boss give her a raise she deserves it.
ILand
(Translated by Google) The in-store experience was very pleasant. Thank you Monika for the excellent service! (Original) L'expérience en magasin fut très agréable. Merci Monika pour un excellent service!
Aleksandr Mkrtchyan
(Translated by Google) Large selection of shoes, excellent service. (Original) Большой выбор обуви, прекрасный сервис.
Amanda N.
Owner is amazing! He takes care of his clients. Went for a price match, which I was past the deadline by 15 days and he accommodated me. I would recommend this store to everyone!
Tony Macklovitch
Lots of choices quite expensive
Tarik Raja
Various brands and good service
Lena P.
Amazing service!!
Rachel
Stella was excellent! Extremely helpful. Thank you so much :)
DANY PRÉCOURT
(Translated by Google) Ms. Cellillia 🥰 (Original) Mme célillia 🥰
Steven Abbruzzese
Great service 👏 found a perfect present for my wife.
Guylaine Paiement
(Translated by Google) Excellent service from Monika at Fairview Pointe Claire..... (Original) Excellent service de Monika au Fairview Pointe Claire.....
Katy Kertesz
(Translated by Google) Excellent service! (Original) Très bon service !
Xavier Gagnon-Tremblay
Fastest McDo. Always good
Laszlo
Fast excellent service
Kim N.
(Translated by Google) A great shoe store, very easy to return items... (Original) A great shoe store, very easy to return stuff... Un super magasin de chaussures, très facile de retourner des trucs...
Sonia Cote
Great service, great selection a little pricy...
Donna Brading
I went when it opened so it went very well
H T
Good quality footwear and very friendly and helpful staff
MAB
Great selection and fair prices during sale times, nice looking store too!
Spencer Stacey
Staff here were friendly and helpful
Julien ll coolj Julien ll coolj
Very good staff !!!!!👌💯
Berenice Lejars
Great selection!
Carmine Iacono - Official
Huge selection of shoes of all styles and types . Prices are reasonable and the service is quite good.
Caroline Leblanc-Houde
Good service. Helpful and nice employee.
Karen Lynn
Just purchased Michael Kors Marcella Ankle Boot at 60% off regular price and it fits like a glove. I also purchased a pair of Hunter Chelsea Rain Boots for walking and gardening that are quite comfortable. I would have liked to see them on display at the store but I had to order them on the internet. (If you take a 1/2 size bigger than your original size it seems to be fine for fitting.) It was a speedy delivery and definitely worth it.
Sharon Peloquin
Continued from my previous review: I got the new boots the next day!
SHARON PELOQUIN
I bought a pair of boots online in December and noticed that they were unsewn. The manager quickly settled the issues and ordered me a new pair, after a salesman spoke to him and showed him the boots. Incomparable service. I'm super happy.
Timothy Blake Perry
Great quality products
Malak Moussa
Very good items and well organized. Very supportive staff
Hina Saini
Spoiled for choices!
Beverly Tapp
Very helpful staff
G Madeo
Nice selection of shoes
Fairview Mall is a cute mall off of st jeans and it's one of the biggest malls around the west island I've been coming around to this mall for over a decade and it never disappoints they always add extra stores and try to keep up with the demand of their shoppers. From The food court .. that has been completely renovated to stores that have unfortunately closed down ( Sears java U and deco découverte going bankrupt a lot of stores in the past) but they always make sure to re-open new stores and bring in what the demand is looking for. The starbucks is always insanely busy and so is the apple store lol... they are always constantly changing and bringing new things. I love how they even have a pharmacy if you need to get some medication. They even have a passport canada service office so thats cool They got lots of great shopping options for clothing electronics and much more The parking at the mall is alright .. not always easy but theres a lot of space in the back of the mall facing the highway It's a fun place to lose yourself and I definitely recommend this place !
Alanna Albert
Prices may be a bit high but the quality and styling is the best. Browns is really the best place to buy footwear.
Beautiful shipping mall in the West-Island of Montreal. Great shopping selection and lots of great food in the food court.
Sissi Gravel
Polite employee
Silvia
(Translated by Google) very good service (Original) très bonne service
Christina Vandette
A lot of great shoes. The staff was not that welcoming.
Mona Mansur
Great selection!
I love this mall! It doesn't look like much from the outside, but once you get in there it's bigger than most the malls in Ottawa (if not all). Not only are there a plethora of great stores, but they also have a lot great choices for sustenance (because that is the key to any great shopping day). Even if you don't feel like shopping, the space is great for walking around, grabbing a coffee, and keeping an eye out for something that might catch your attention. We came here to kill some time before heading to the airport, and ended up grabbing a couple awesome sale items at a store we don't have at home. The layout is convenient and easy to navigate, the space is bright and clean, it's a great place to be without feeling like you're stuck indoors. They even have A/Maze escape rooms! Any mall that has activities other than shopping is a-o-k in my books! I would definitely come back!
Edson Gustave
(Translated by Google) There are Balenciaga (Original) Il y a des Balenciaga
Ultimate Food Reviews
Good quality shoes
Dove Magnetar
Treated myself to some sick platform doc martens. The girl who served me was so fantastic I asked to speak with her manager and I told him to give her a raise. Ten on ten will shop here again.
Mike Elmaleh
Good selection
While this is not my go-to mall, everything seems to work for me here as the selection of stores and layout makes it a breeze to pass some time. The location is pretty easy to access from the highway (unlike the Carrefour Laval), the food court selection is decent but seating area could use some freshening up. The washrooms are easy to access and parking is a breeze. They get an extra star for having a large Winners/Homesense as well as a Kegs Steakhouse attached. Yay
Fairview is another mall belong to the the Cadillac family much like Carrefour Laval. However this location seems to be organized a little bit better. There's all your favourite stores and the space is used well. Food court offers a variety of restaurants to fit all tastes. Lots of festive decoration up at the moment to get you in that festive mood.
Artur Gudima
Great place with super staff!!!
foufete
I love this place though they had the brand of shoes Charles and Keith and they don’t have it anymore
Andrew Laramee
Lots of selection ranging from ridiculously expensive Italian shoes to cheap sneakers. Men will most likely find what they're looking for here.
Johnny Evangelista
Best selection in town. Great deals.
Great selection of designer and high quality shoes. I was even able to find amazing shoes for my daughter on a liquidation rack at half price!
Great selection of designer and high quality shoes. I was even able to find amazing shoes for my daughter on a liquidation rack at half price!