DoveLewis Veterinary Emergency & Specialty Hospital
The Best Care for Your Best Friend, 24/7.
1945 Northwest Pettygrove Street Portland Oregon 97209 United States
dovelewis.org
Animal hospital
Veterinarian
Emergency veterinarian service
Veterinarians
Emergency Pet Hospital
Pet Care
Animal ER
Pet ER
Pet Hospital
veterinary care
Emergency Animal Hospital
24 hour Vet
24/7 Vet
24 hour vet hospital
24/7 vet hospital
(503) 228-7281
Description
DoveLewis is a 24/7 nonprofit emergency & specialty animal hospital in Portland, OR. Whether it’s a sudden illness, unexpected injury, or simply seeking professional advice, our dedicated teams are here to help your pet whenever you’re concerned - no matter the hour. Our services consist of emergency and critical care; and specialty departments including surgery, neurology, cardiology, internal medicine, and radiology.
Payment Types
all major credit cards
Reviews (1233)
brenda fivecoats
I was a hot mess when we arrived as we had been to 2 different places in Vancouver and called 3 more only to be told that it would cost $8000. To do blood work and given fluid. My last call referred us to Dove Lewis down town Portland, and we are so happy that we did!! They were so good to our Gunner (140 pound dog) who had to be brought in on a gurney. They kept him overnight and the next day we picked him up and he was 95% better!! We are eternally greatful!
CapKirk 22
We brought our cat into the ICU in rough shape, they got him in fast and he was there for 6 days each of which we received picture updates as well as an email update and daily calls regarding how he was doing. We live 90 miles away near Eugene so this made the process being without him a lot easier and when we visited him you could tell he loved the staff and they loved him. Ivy was an amazing staff to have interacted with to feel comfortable where he was, there’s no price for the comfort and quality of care they give.
Carly Laney
Staff were courteous and helpful during the check in process. I didn't feel judged by the staff as I have at other times by vets when I couldn't afford the recommended treatments. Dove Lewis has been compassionate and when I had to put down my sweet Tortie Ollie of 17 years I was so grateful me and my daughter could both be there for her during her passing. When my dog was severely attacked by another dog and I had little money their Velvet Fund came to our rescue. He survived the attack due to the quality care he received. I am forever grateful for the care my animals have received from dove lewis over the years! TY Dove Lewis!
Diane Nauertz
I brought my elderly cat in on a Sunday evening (diarrhea/loss of appetite). She was observed, given fluids and an antiemetic. Had blood work done. We managed to get home by 11. I really liked Dr. Cruz's demeanor. He made me feel less stressed. He gave me reasonable options for treatment/testing. He knew I did not want to leave my cat overnight and agreed it would be fine to take her home which was a relief. She is eating better now and her blood work came out normal. I'll admit that past visits have not gone as well, sometimes waiting literally hours with zero communication. But this time, even with a steady flow of patients/clients (some of whom looked to be in critical need of medical care) there were regular updates about my cat's condition. There is nothing more stressful than waiting for a sick pet and getting radio silence. Clearly, they are doing much better in that regard. Thank you Dove Lewis for all you do for those we love!
Meggo
Unfortunately my dog was passing away when I brought him to Dove Lewis. The staff were so nice and supportive during this traumatic event in my life. If you ever have a sick pup I would 10/10 recommend Dove Lewis. There was no wait , they got us in a room immediately and made sure my animals passing was pain free and as comfortable as possible.
Heather Arnis
We are so very fortunate to have this hospital in our area. The staff is very professional and so easy to deal with. We are grateful to them and grateful our doggo is good as new.
Barbara Milliron
They love your animal as much as you do and it shows. Very compassionate and competent staff all the way around from Front Desk to Techs to Doctors. Wish we lived closer.
Natalia Luna
They triaged us quickly and communicated updates often and in a timely manner. Provided different treatment options depending on finances. Very nice overall. It is about $185 for emergency visit exam, plus whatever workup and treatment gets done.
If you have an actual emergency, this is the place to go. Not inexpensive (don't get me started), as I'm pretty sure I'm a whole line-item on their annual profit, but, the care, attention and kindness that never waivers is excellent.
As mentioned, I've visited them a lot over the years, unfortunately, mainly to put a beloved fur baby to sleep, and while that is traumatic, the process that take you through is almost if not basically as if it were a human child. They even have a special room with low light, little touches to make you feel comfortable, unlimited Kleenex and a separate exit, so you don't have to go through the lobby and face down the other folks after letting your baby go.
They have also saved many friends as well. They give many updates if you must leave your friend there, and also offer medical transport to your primary care vet, if applies.
You do really get what you pay for here. And, while maybe don't specialize in exotic, they take anyone (dog, cat, bird, rat, rabbit), whoever needs care.
As mentioned, I've visited them a lot over the years, unfortunately, mainly to put a beloved fur baby to sleep, and while that is traumatic, the process that take you through is almost if not basically as if it were a human child. They even have a special room with low light, little touches to make you feel comfortable, unlimited Kleenex and a separate exit, so you don't have to go through the lobby and face down the other folks after letting your baby go.
They have also saved many friends as well. They give many updates if you must leave your friend there, and also offer medical transport to your primary care vet, if applies.
You do really get what you pay for here. And, while maybe don't specialize in exotic, they take anyone (dog, cat, bird, rat, rabbit), whoever needs care.
Amanda Green
Without the kind staff, I wouldn’t have been strong enough to make the decision to humanely end my dog’s life. With it being the worst day of my life, it truly was made easier with your emergency doctor. I can’t thank you guys enough for your kindness and patience.
Christy Walton
Doctors Flamenio and McKibbon and their team took such amazing care of my tiny, sick bird, Charles. They saved his life when I was sure that he was dying. They were kind, compassionate, and so nice while not downplaying the severity of his illness. I have switched to using them for his regular care.
Fancy_birb
We have had to take our ancient budgie here a couple times for various acute illnesses and we have always had a good experience. They offer appointments with their exotics vets that you can schedule online, or you can come in and triage for emergencies that can't wait. They are always polite and keep us updated on what is going on. The vets we have talked to have always been kind and offered solutions for our bird's health. If you come here please understand that the more urgent cases will be seen first and you may have to wait. I realize this is stressful for a lot of people, but the folks that work there are doing the best they can so please be mindful of that.
Doctors Flamenio and McKibbon and their team took such amazing care of my tiny, sick bird, Charles. They saved his life when I was sure that he was dying. They were kind, compassionate, and so nice while not downplaying the severity of his illness. I have switched to using them for his regular care.
Megan Lehar
I've gone to Dove Lewis three times, and every time I feel that my pet received the best possible care. On Tuesday Daisy started pooping blood at 8:30pm, so I put her in the car and ran over. Spending three hours of a work night in the waiting room isn't great, especially when you're worried about your pet. But I saw how quickly they worked to stabilize very sick dogs and frankly I was relieved when they said Daisy could stay with me in the waiting room, since I figured that meant she wasn't as sick as I feared. A few hours and a lot of fiber later, we left with meds, a diet plan and a poop receptacle. I'm glad I live within five miles of an emergency vet, it gives me a lot of peace of mind.
Cory Robertson
Nobody wants to visit Dove Lewis because it means something scary is happening to their pet, but we have gone twice in the past year for our Dog and in both instances we have received thorough, compassionate and highly effective care.
Livia Branca
I am so incredibly thankful for the kindness and compassion from each of the staff members i interacted with during such a difficult experience. What a beautiful space to honor those before us and provide comfort while it was our turn. I would recommend their team for compassionate euthanasia. There were no surprises, I was walked through each step of the processes, and given as much time as I needed. Thank you for treating Cleo with dignity and respect in her last moments. Thank you for ensuring her comfort from beginning to end. Thank you Cullen, for your gentle demeanor, your grace, and genuine understanding while making arrangements for my sweet baby. Thank you for making sure I went home the same day with prints and fur cuttings.
Lindsay Olson
We are so deeply grateful to DoveLewis for the care and compassion they showed us during one of the hardest moments of our lives. Saying goodbye to our sweet dog, Sparky, was heartbreaking—but the team at DoveLewis made sure it was peaceful, gentle, and full of love. From the moment we arrived, every person we interacted with was incredibly kind and understanding. They treated Sparky with such tenderness and respect, speaking softly to him, moving slowly, and giving him so much comfort in his final moments. We were never rushed—they gave us all the time we needed to say goodbye, and they supported us with such grace and empathy throughout the process. Though our hearts are heavy, we’ll always remember how DoveLewis helped us honor Sparky’s life with dignity and care. We can’t thank them enough for being there for us during such an emotional time. I would especially like to thank Isaac who helped us from beginning to end he went above and beyond to make sure we had the best care. I am incredibly greatful and truly are happy you have such a great employee. I will recommend to anyone !
We are so deeply grateful to DoveLewis for the care and compassion they showed us during one of the hardest moments of our lives. Saying goodbye to our sweet dog, Sparky, was heartbreaking--but the team at DoveLewis made sure it was peaceful, gentle, and full of love.
From the moment we arrived, every person we interacted with was incredibly kind and understanding. They treated Sparky with such tenderness and respect, speaking softly to him, moving slowly, and giving him so much comfort in his final moments. We were never rushed--they gave us all the time we needed to say goodbye, and they supported us with such grace and empathy throughout the process.
Though our hearts are heavy, we'll always remember how DoveLewis helped us honor Sparky's life with dignity and care. We can't thank them enough for being there for us during such an emotional time.
From the moment we arrived, every person we interacted with was incredibly kind and understanding. They treated Sparky with such tenderness and respect, speaking softly to him, moving slowly, and giving him so much comfort in his final moments. We were never rushed--they gave us all the time we needed to say goodbye, and they supported us with such grace and empathy throughout the process.
Though our hearts are heavy, we'll always remember how DoveLewis helped us honor Sparky's life with dignity and care. We can't thank them enough for being there for us during such an emotional time.
McKenzie Harguth
Amazing care. We took my kitty there and we felt so at ease knowing she was cared for. You can tell everyone who works there genuinely loves animals. ❤️
Diane Olsen
I found everyone at Dove Lewis to be very caring.We were treated with respect and empathy.We appreciated their service.
Ian Blumberg
I'm so grateful to the hard working people at Dove Lewis!!!
Ian Blumberg
I'm so grateful to the hard working people at Dove Lewis!!!
Bill Miller
When pet has health issues, Dove Lewis is my first thought for help. Tabby was about 16 years old , injured her spine in 3 places from a 3 rd floor fall to marble floor as kitten. She handled her health issues as well as she could and was great lap cat, she stayed as many hours on my lap as she felt welcome. It has been a long 5 days since she passed. When veterinarian explain her issues I agreed it was humane to let her pass.
Christian Sisenstein
Fantastic place. From the start to the finish, everyone is incredibly kind, knowledgably, friendly, and completly dedicated to providing my pet with care.
Michelle Rossi
Kind and compassionate staff, I felt safe and supported in the comfort room as I had to euthanize my 🐕 😢 . A very sad day. They allowed my 2 close friends to accompany me and be with my fur baby senior through the whole process. And they even wrote me a card of condolences 💐 they exceeded my expectations and I appreciate this organization very much thanks Dove Lewis 🕊️
Tracy D.
My rooster was taken to triage as an emergent intake and placed on oxygen immediately for his comfort. After evaluation we were given time to consider our options with him and opted to try treating him; after that we were given a choice of antibiotics which would be easiest to manage. Today, ten days later, Sampson is doing wonderfully; is getting stronger and all color has returned. He is turned out daily for sunshine and socialization. Dove Lewis saved his life. Picture1: night of visit. Sampson was severely hypoxic, cyanotic and suffering severe air hunger. Pictures 2, 3: ten days later. Color is back, Sampson is breathing normally, gaining weight back, and spending a few hours each day outdoors.
Robyn Waite
The staff was very caring and made the time i was there to have my dog put down much more bare able.
Troy Parke
My poor Lillie stopped eating the last 2 days. She has always has a strong appetite. I took her in this morning. Right away the staff took her in. They had blood work back within 2 hours. I received the devastating news that my poor kitty was suffering from kidney failure. Thanks to the staff and doctor for having compassion. I'm going to miss my cuddle bug. They have a tough job but do it well
Jennifer Marie
I am so glad that we had been referred to Dove Lewis. They are the best. The way that they showed empathy for us in this difficult time was absolutely amazing. They made sure that we had the time and the privacy to say our goodbyes to our beloved furry friend. I will forever be thankful
David Bolsinger
We were overwhelmed with emotions with the passing of our beloved fur baby. The staff was so supportive and caring. Thank you for all that you do for us and our precious fur babies. Highly recommend your service
Jaycee Crosby
I had to let go of my best friend of almost 12 years on 7/18. The hardest day of my life, without a doubt. I'm very grateful to have worked with Dr. Maguire and Isaac during this process, they were both so kind and empathetic and compassionate. It is comforting to know that Dove Lewis is staffed with people who are obviously following their calling to help people navigate the difficulty that leads to going to an emergency vet hospital. I also received assistance through the velvet fund for this heartbreaking process, and am grateful that there are donors who help people like me in these situations.
david spickerman
Very professional
Ashley DeGraaf
Unfortunately upon moving here my two dogs decided to get into a fight with each other resulting in one of them ending up in the ER. I cannot say enough good things about all the staff here I was a complete mess crying my eyes out every single one of them was patient with me and so thoughtful and kind. The doctor did not make me feel rushed answered all my questions, Everyone triple double checked all of the info I gave them about my pet I really felt like they cared for me and my dog. No offense to anyone here but I hope I never have to come back here haha!!! If I ever have a pet emergency I know where I will go! ♥️
picture of my poor girl post care just because she was such a brave baby!
Ashley Rose
Make a donation today! Thank you to all of you for the work you do and to your community partners for the work they do as well. We found an injured baby bunny and brought it in. They were quick, kind and thorough. We were in and out within 30 minutes.
Christopher Warner
We found an injuries crow in our yard, and via the Bird Alliance of Oregon was educated on how to safely bring the crow in to be treated. So glad to have a service and care for injured wildlife.
When our cat was severely injured, we took a late night trip to Dove Lewis to care for her. Her injuries were too severe, so we had to make the difficult decision to help her pass so that she would no longer suffer. I am so thankful for the kind and compassionate staff who were there with us. They treated us and our cat with the understanding that we loved her and were grieved to have to let her go.
Lisa Jones
If you have to take your pet to a hospital for overnight care, I couldn't ask for better in DoveLewis. They know cost is an issue in pet care, so I really appreciated their genuine transparency about what is entailed in that portion. Which is just the tip of their excellent communication: updates all along, from check-in, to emails from the overnight vet, conversations with the daytime vet, discharge follow-up. . . amazing! ALL the staff are so caring. So yes, there's money involved, but I DON'T REGRET ONE PENNY.
Lisa Jones
If you have to take your pet to a hospital for overnight care, I couldn't ask for better in DoveLewis. They know cost is an issue in pet care, so I really appreciated their genuine transparency about what is entailed in that portion. Which is just the tip of their excellent communication: updates all along, from check-in, to emails from the overnight vet, conversations with the daytime vet, discharge follow-up. . . amazing! ALL the staff are so caring. So yes, there's money involved, but I DON'T REGRET ONE PENNY.
Aliza Allen
We have seen Dr. Davis in Internal Medicine for two of our four pets in the last two years. She is amazing and talented!
Danielle Meinert
DoveLewis provided the best emergency vet care I’ve ever experienced. The whole team is filled with communicators who set clear expectations and speak in plain language - super important for us as concerned pet owners! If we ever have another emergency, we’ll be back.
Katie R
Dr. Sophie Yasuda is incredible! She is very compassionate and thorough. I was so appreciative of her knowledge and patience during a stressful time.
TheRhirhi480
Their staff is beyond compassionate. I know its a job for them, but they've gone above and beyond with kindness and empathy. They saved my babies life years ago, and now helped him cross the rainbow bridge. They made the stressful experience as calm for us as possible and treated my baby with dignity and love.
Veronica Ashworth
Amazing team, such compassionate care.
Jessica D
My 11yo GSD was treated for Pneumonia there. She had to stay in hospital for several days. The veterinarians that treated her were all phenomenal! Their level of expertise is a level above anything I have have ever seen. All the staff was knowledgeable and caring for both my dog and me.
Shonté
When Odysseus was sick last year you saved his life. Unfortunately this year it was his sister Calypso who became ill. You quickly cared for her and investigated why she was ill. There's no finer place than Dove Lewis and the staff are truly caring.
Terry Locke
Euthanizing a cat. They have a nice comfort room.
Chris P
My dog had lots of tests done in 1 day. It was expensive, but it was explained what tests they were doing and why they were doing them. They took very good care of my dog. They explained all the results they could the same day and they took time for each test making sure I understood and could ask questions too. Everyone was very friendly to me and my pet. It was worth the price to have my worries and questions answered.
Broderick Grizzle
Had to take my new kitten here for respiratory distress around 10:30 pm. It was very very busy. My kitten had a potential life or death breathing issue they took him back within 2 minutes to make sure he was stable. They reported back to us right away that he was stable and on oxygen. All of the staff were really kind and explained everything in detail. We were there for about 2.5-3 hours total. They offered us 2 treatment plans, one that was staying overnight and very expensive or an at home solution. We did not feel pressured or forced into the more expensive option and were encouraged and made to feel comfortable when we chose an at home solution. Like all pet ERs they are not cheap and payment is required right away. It is an extremely tough place to find yourself and your pet, but the experience was as good as I could’ve hoped for. I witnessed the staff treating other customers with compassion and kindness as they dealt with difficult circumstances. Our baby is doing better now!
Ambrose Farris
Exceptionally nice and caring for end of life services, cannot recommend enough. Very gentle during such an emotional and difficult time for us.
Leslie Golden
A rough night turned into amazing care the next morning from the entire staff at Dove. I'm so deeply grateful for their knowledge, thoroughness, and follow up.
The entire staff made a scary 24 hours with our pup manageable with their compassion and exceptional knowledge and care. Every interaction was supportive and informative, and I can't thank the team enough for their commitment to our pets wellbeing.
Feroshia Knight
I'm feeling very thankful to have Dove Lewis. Not only have they given my cat and dogs care during urgent matters... they are taking care of a stray cat that is injured while looking for its parents. Deeply appreciative of Dove Lewis
Sarah Drew
DoveLewis provided the most compassionate care for my cat André when we needed to send him off to kitten heaven. Our family was treated with respect, and they were beyond gentle with our sweet boy and us through the entire process. I couldn’t recommend them more if I tried. Thank you DoveLouis.❤️
SUSAN CROWE
Dove is so compassionate regarding our pets, we're on low income and they have helped our fur babies cross the rainbow bridge at no cost. We truly appreciate them.
The staff was some of the kindest I've ever met. I brought my cat Phoebe in on the 6/26 and they took such good care of her. Just by their language alone, I could tell they would become our normal vet. They called us her family and her our baby. They took her back right away and started caring for her. We had to make the hard decision to say goodbye to our little baby and they made it so comfortable for her and us. I couldn't thank them enough.
Sharon Johanson
My cat has a blood disorder that can’t have her milk in first 24 hours. The first time I emergency care they were extremely sensitive and are bc all four baby kittens were passing away. Great experience. Although, the doctor said was going to bill us. It never happen still cost us $400. Unable to correct it either billing was not name page as doctor .
Heather Pacocha
Fantastic emergency vet and the only one for avian in the area! Everyone who works there is wonderful! Highly recommended for regular appointments also!
Lynne Manley
Loved the doctor and support staff! Great customer service. Go above and beyond to put pets and their families first. Amazing facilities and technology as well. Great comfort in knowing they're there all day every day... if/when we need them again. BIG THANKS to all of them! **Note: Pics are post-surgery, after large tumor at elbow was removed. Incision pic is right after sutures were taken out.
JoAnne Lang
You guys were very helpful when I brought my dog in yesterday. He was not responding to stimuli and was having diarrhea. Subcutaneous fluids and some medicine to keep him from being in too much pain from gastrointestinal distress. He must have eaten something that didn't agree with him. But you fixed him up and sent us away with some medicines and food for him. And even worked with us on the cost, since we hadn't planned well enough for an emergency situation. I really appreciate all the help. Thank you guys, for helping our little guy stay with us.
Loved the doctor and support staff! Great customer service. They go above and beyond to put pets and their families first. Amazing facilities and technology as well. Great comfort in knowing they're there all day every day... if/when we need them again. BIG THANKS to all of them!
They are expensive. Saving your pet's life is expensive. They were also very transparent and up front about the cost. Take my money, save the baby. They did this well and loved on her and everyone there truly seemed to care for her and it seemed bittersweet for them to let her go home. It's nice to know when they have to stay for a few days that they are so loving and kind to them and are providing whatever sense of companionship they can while they are being treated there. This meant a lot to me. There was a time we questioned if we made the right choice- my husband had a very frank call with the Neurologist and she gave it to him straight and didn't try to sugarcoat anything but was willing to give him her gut instinct, which is truly valuable when you're making a decision based on a condition you don't really understand yourself. Our estimate ended up being off by only $50 which is pretty damn good.
When we picked her up we got 45 minute long training session on how to help her walk, express her bladder, and how to do her PT exercises. There's still a long road ahead to recover from this but we're grateful for the care provided to her and truly felt we took her to the best place, even if it felt like we just paid for a used car.
When we picked her up we got 45 minute long training session on how to help her walk, express her bladder, and how to do her PT exercises. There's still a long road ahead to recover from this but we're grateful for the care provided to her and truly felt we took her to the best place, even if it felt like we just paid for a used car.
The folks at DoveLewis, from the front desk to the assistants to the veterinarians, are so kind, positive and professional. They checked out our dog and fixed her up a little while giving kind and caring advice for future reference. I would highly recommend DoveLewis for any pet emergencies, or regular vet care if you are in their area.
Thank you DoveLewis!!
Thank you DoveLewis!!
TNH 204
I’ve been here several times (my pup 🐶 found all the ways she could to get into all the things). But my last visit is when I had to lay my dear pup to rest and everyone demonstrated excellent professionalism and expressed genuine care. Thank you!
Karen Hollar
Empathetic staff.
Stefanie Yamashita
The team was communicative and sympathetic during our time there. They gave us reasonable expectations and did all that they could for our sweet girl.
Heather Thomas
There when we needed them most. Kind, gentle, fair prices.
Courtney Barnett
DoveLewis took great care of my rat Gus Gus. It wasn't nearly as long of a wait that you would expect at the emergency room and it was cheaper too. Everyone treated my concerns with understanding and urgency. They got me a treatment plan and advised me what next steps I needed to take. They also provided me with a list of vets in all surrounding areas that treat rats which was hugely helpful as finding care for an exotic animal can be difficult. 10/10 will go back if either of my girls are experiencing major issues! Update: Had to come back a year later and DoveLewis is still just as amazing. :)
Barbara Fryer
Our 14 yr old yorkiepoo came up lame after jumping off a stair onto hardwood floors and we teared the worst. The receptionist, vet tech and vet were all comforting, spent a lot of time with us and diagnosed our little guy with a foxtail embedded between his toes. We agreed to an extra and I'm so glad that we did because his toe was about 4 times larger than it should have been AND nothing broken. Antibiotic foot soak mede ine and an ant inflammatory and pain medicine and we were relieved. He is better now and our biggest challenge now is just keeping him from being too active. I am grateful to the staff as they truly care and their commitment to the animal shows radiantly in their work.
Sarah Carlston
We had to put down our 13 year old pitbull, Ryker, on Sunday, the staff was incredibly sympathetic and listened to our stories about him like they really cared. The people are incredible. It was one of my toughest days and they made it just that much easier. My boy Ryker is the second dog we have had to put down due to cancer. I cannot express how much we appreciate our service and respect we got from everyone there. Thank you so much
Sarah Carlston
We had to put down our 13 year old pitbull, Ryker, on Sunday, the staff was incredibly sympathetic and listened to our stories about him like they really cared. The people are incredible. It was one of my toughest days and they made it just that much easier. My boy Ryker is the second dog we have had to put down due to cancer. I cannot express how much we appreciate our service and respect we got from everyone there. Thank you so much
Julie Fellom
Our small Sheltie was attacked by a pit bull and a shepherd in our yard. Dov Lewis got Summer in immediately even though the waiting room was crowded and stabilized her right away. Everyone we interacted with from the receptionist and billing person to the vet was so kind and gentle and compassionate with Summer. She is going home from the hospital today and will recover.
Julie Fellom
Our small Sheltie was attacked by a pit bull and a shepherd in our yard. Dov Lewis got Summer in immediately even though the waiting room was crowded and stabilized her right away. Everyone we interacted with from the receptionist and billing person to the vet was so kind and gentle and compassionate with Summer. She is going home from the hospital today and will recover.
Jennifer Danneman
I brought in my cat Scarlett after she fell off of my roof, and I was an emotional wreck! Thankfully she was seen almost immediately. The staff were very friendly, professional, and communicated everything very well. I really appreciated that not only did they give great care to Scarlett, but they didn't try to upsell anything or rip me off. Scarlett took a few days to recover but she's doing great!
Elisabeth Adkins
I was very sad to have to bring my precious guinea pig in after he failed to recover after an oral surgery at another vet clinic. I needed care quickly so I headed to Dove Lewis. It was seamless from the moment I entered the door. I felt taken care of and heard by all staff members. Even though it was a very sad day. I felt like I was supported and made the right choice for my pet.
thegatorviking
I’ve been to dove Lewis a total of 3 times for my best friend. This last visit was the most serious. Long story short, he was up against it. Symptoms set in quickly. We rushed our little guy in for an eval - his gums were pale and so he was admitted right away. We were given the diagnosis, with a set of options. We opted for surgery as my little guy has been healthy all his life. Would do it again no question if pressed with the same decision. If not for the wonderful angels of dove Lewis this little guy might not have made it home. They saved his life and I am forever grateful for their services and dedication.
Vincent Au
Had my dog seen at the urgent care on the weekend. It was a seamless experience with prompt care by the vet tech and the doctor.
Jill Register
The front office was warm and informative. The tech was friendly and kept us up to date. The vet took the time to answer our questions and concerns and helped us to make an informed decision. We ALWAYS TRUST DOVE LEWIS. Thank you for always being there when we our animals need you !
Sarah Pancoast
I was greeted immediately by someone walking in the door. My pet was not well and they took her back as soon as I got there. You could tell they cared and were very helpful in providing options and answering questions for my snake. They demonstrated compassion and competence with their care. They allowed time for us to say goodbye and let me know when she had passed on. Would definitely recommend! Kilo says thank you :)
Jane Mckercher
They took amazing care of our cat church .
Sheila Lee
Love Dove Lewis! The best care ever! Assent I've caring people! ❤
Kara Edmunds
They were exceptional start to finish as we came in grieving and having to put our beloved fur baby down. Immediately took us to a nice comfort room and made us all comfortable. Gave us a much time as we wanted or needed. They were caring and compassionate. I'd recommend them to anyone!
My business partner Brian is spending the summer in Portland while our business in Phoenix is on hiatus. Brian travelled here with his companion Dom, a 12 1/2-year-old German Rottweiler. Brian got Dom as a puppy, and they were two peas in a pod.
Dom was settling into life in Portland, happily taking in the new sights, smells, and scenery that were a change of pace from the desert landscape of Phoenix. With Dom being an older dog, Brian knew he'd need to prepare for the time when Dom would no longer be with us. However, he wasn't anticipating a sudden, unexpected demise. On May 26, Dom inexplicably couldn't walk and lost his appetite despite being active, alert, and engaged the previous day.
On May 27, Dr. Robert Peterson cared for Dom, diagnosing him with a degenerative spine condition that impeded his ability to use his hind legs and relieve himself. Dr. Peterson's bedside manner was remarkable as he demonstrated the right balance of empathy and practicality, offering Brian options that would be in Dom's best interest. Dr. Peterson was patient and kind and provided with Brian with all the space and time he needed to process the situation and make the right decision.
With Dom not experiencing pain at that moment, Dr. Peterson advised that surgery or other interventions could potentially change that equation. Dom's quality of life would be diminished and he'd risk having chronic pain for the rest of his life. Ultimately, Brian decided to let Dom go, which for anyone who's had pets in your life, you know that was very sad and heartbreaking.
Dr. Peterson and the team at Dove Lewis were incredibly professional, caring, and compassionate in this very difficult time for Brian and Dom. They recognize that our pets are truly family, and everyone from the front-desk staff, techs, and doctors showed the kindness and respect that's necessary in these moments. We will make a donation to Dove Lewis in Dom's memory to show our appreciation for the care he received in his final hours with us.
Dom was settling into life in Portland, happily taking in the new sights, smells, and scenery that were a change of pace from the desert landscape of Phoenix. With Dom being an older dog, Brian knew he'd need to prepare for the time when Dom would no longer be with us. However, he wasn't anticipating a sudden, unexpected demise. On May 26, Dom inexplicably couldn't walk and lost his appetite despite being active, alert, and engaged the previous day.
On May 27, Dr. Robert Peterson cared for Dom, diagnosing him with a degenerative spine condition that impeded his ability to use his hind legs and relieve himself. Dr. Peterson's bedside manner was remarkable as he demonstrated the right balance of empathy and practicality, offering Brian options that would be in Dom's best interest. Dr. Peterson was patient and kind and provided with Brian with all the space and time he needed to process the situation and make the right decision.
With Dom not experiencing pain at that moment, Dr. Peterson advised that surgery or other interventions could potentially change that equation. Dom's quality of life would be diminished and he'd risk having chronic pain for the rest of his life. Ultimately, Brian decided to let Dom go, which for anyone who's had pets in your life, you know that was very sad and heartbreaking.
Dr. Peterson and the team at Dove Lewis were incredibly professional, caring, and compassionate in this very difficult time for Brian and Dom. They recognize that our pets are truly family, and everyone from the front-desk staff, techs, and doctors showed the kindness and respect that's necessary in these moments. We will make a donation to Dove Lewis in Dom's memory to show our appreciation for the care he received in his final hours with us.
Elodie Massa
Fast and efficient. Lovely team, straighforward. Easy booking online, app for urgent care available immediately. Highly recommend!
Jessica Burnett
All the staff members where really amazing with taking amazing care of my little male cat because he was in so much pain and they did amazing job back on the 20th of last month thank you Deve LEWIS YOU GUYS ARE AMAZING
Sierra Van Wettering
I have gone to Dove Lewis a few times over the years. They helped save my dogs life when he had pneumonia and they did everything they could to help save my baby rat last night and even allowed my other rat to stay by her side all night. Unfortunately my rat didn’t make it but that is no fault of anyone who tried to help her last night. I only got her 8 days ago and she all of a sudden got very ill. The staff at Dove Lewis are very sweet and professional I saw the poor reception girls get yelled at during a busy night trying to save animals lives and they handled it wonderfully! I am so grateful to all the sweet people who work at Dove Lewis! Thank you so much for all you guys do!
M W
My cat passed away - they made it as easy as possible.
Livia
They are so unbelievably caring when you're dealing with saying goodbye to your best friend. Their compassion means so much. I 100% recommend them.
Sue Ryburn
With the arrival of two very busy kittens in our household, we have had two occasions in the past few months when after-hours care was needed. Our cats have wonderful ongoing veterinary services from the At Home Veterinary Services practice, but like most practices, office hours are not 24-hour service. I turned to DoveLewis for after-hours care having had some past very good experiences over several years with other cats. For these new members of the family, one issue was at 2 AM in the morning and most recently at 8 PM. During both visits the intake was thorough. I was informed of the process got feedback, the staff was very helpful, and the vets explained things thoroughly with options, costs, risks and benefits. The most recent visit was more complex---both kittens had consumed part of a silicone pouch in a determined effort to get at some treats when I had inadvertently left the pouch on a counter. After x-rays, procedures to remove bits of the silicone from their stomach and an overnight stay for one of the two, all is well. For this 2nd visit the clinic was very busy and had to triage some clearly very sick animals ahead of others. I was able to observe how efficient and caring the staff was to those other clients as well. I was kept informed of what was happening for my kittens and I felt that they were in a safe, calm environment as they were roomed not long after our arrival---which helped to keep them at ease too. DoveLewis is a great resource for the community at times that can be stressful and uncertain. I appreciate having them as a resource. And, the free coffee drinks machine is welcome for those late-night visits!
Sue Ryburn
With the arrival of two very busy kittens in our household, we have had two occasions in the past few months when after-hours care was needed. Our cats have wonderful ongoing veterinary services from the At Home Veterinary Services practice, but like most practices, office hours are not 24-hour service. I turned to DoveLewis for after-hours care having had some past very good experiences over several years with other cats. For these new members of the family, one issue was at 2 AM in the morning and most recently at 8 PM. During both visits the intake was thorough. I was informed of the process got feedback, the staff was very helpful, and the vets explained things thoroughly with options, costs, risks and benefits. The most recent visit was more complex---both kittens had consumed part of a silicone pouch in a determined effort to get at some treats when I had inadvertently left the pouch on a counter. After x-rays, procedures to remove bits of the silicone from their stomach and an overnight stay for one of the two, all is well. For this 2nd visit the clinic was very busy and had to triage some clearly very sick animals ahead of others. I was able to observe how efficient and caring the staff was to those other clients as well. I was kept informed of what was happening for my kittens and I felt that they were in a safe, calm environment as they were roomed not long after our arrival---which helped to keep them at ease too. DoveLewis is a great resource for the community at times that can be stressful and uncertain. I appreciate having them as a resource. And, the free coffee drinks machine is welcome for those late-night visits!
Elle Chamberlain
Incredible team. My fur baby was in a car accident and the DoveLewis team was ready to help in every way possible as soon as we entered the building. They explained everything to me in an easy to understand way, they kept me thoroughly informed about how she was doing the entire way. They even sent me a photo! While it wasn’t exactly easy on the wallet, I would recommend them (and already have) to anybody with a hurt/sick fur baby.
Suzanne
I am thankful to Dove Lewis for excellent emergency care for my 13 year old Havanese, Mia. They were caring and knowledgeable. Mia was comforted and received excellent help with her injury.
Gigi Fekete
Both of my pups have gotten great care every time we have had to visit Dove Lewis.
Kylie H
The people at dove lewis really care about the animals health over everything else. They do whatever they can to help.
Steven Scheetz
Dr Peterson was our absolute hero this trip. We just adopted a dog and she got into some fish and we don’t have a primary for her yet. He went above and beyond for chopper. He even gave us some great recommendations for a primary care physician for her. Thanks again for everything
WMC Construction
I brought my dog Spee in early this morning after she was hit and run by a car. Not only were they open before 6, on a holiday, but the level of care and compassion is through the roof there. Spee is on the mend and I just want to thank Dr Peterson and the rest of the staff. There were very few bright spots this morning, but everyone at Dove Lewis was one of those today. Plus, if you happen to need them, they print your dogs first and last name on the temp ID. It was the first time I laughed this morning. Kept it and put it on my coffee table. Thank you again to everyone at Dove Lewis 🙏
Christine Barnes
Such kind and compassionate employees during a very emotional time for our family. I was VERY impressed with the level of care and consideration, including financial options. Highly recommend!
kirby urner
Fast expert care for my old dog with sudden symptoms.
Dove Lewis was there for us in our time of need. Our 11 year-old Great Dane, Thor had to be out to sleep, & Dove Lewis staff showed so much care & compassion from beginning to end. They made our sadness bearable as hard as it was to put our boy to sleep. They made sure Thor was comfortable and not in pain during his final moments. We highly recommend Dpve Lewis.
Dove Lewis was there for us in our time of need. Our 11 year-old Great Dane, Thor had to be put to sleep, & Dove Lewis staff showed so much care & compassion from beginning to end. They made our sadness bearable as hard as it was to put our boy to sleep. They made sure Thor was comfortable and not in pain during his final moments. We highly recommend Dpve Lewis.
Mia Getlin
We had a great experience. We've previously always used a different emergency vet and have been happy enough. This time, we had a sick pigeon and were directed to DoveLewis. They were kind, efficient, and reasonably priced for an emergency vet. They were also wonderful with our 11 year old, who was scared for her favorite pigeon, tired, and bored waiting.
Tori Stoner
Thank you thank you thank you!!!! I rushed my young dog into Dove Lewis on Tuesday for what I thought was going to be an end of life service. The doctor and whole team went above and beyond to help me save her life and get us another appointment at a different facility for the surgery she desperately needed. There will be no where else I would go for emergency care in the future and will be singing your praises to everyone!
Kay C.
I'm grateful that Dove Lewis exists. My pet was there for two days. I experienced three Drs. over the course of their shifts, all were compassionate. It is a high stress situation taking your pet to an ER. Issac at the front desk was excellent, patient and very kind.
Dustin Ice
I had the unfortunate experience of coming here in an emergency with my puppy showing signs of Parvo. Everyone was kind & as helpful as could be given my circumstances but one person, Jack, who stands out & went above and beyond. He noticed quickly I was a wreck and scared as all hell and was extremely compassionate and patient with me. He went through ALL the possibilities, the symptoms, what to look for, what to do etc in thorough detail, let me ask 2 million nervous/scared questions & never once got annoyed or bothered. He willingly stayed over 30 minutes past his shift specifically to make sure I had every ounce of information I needed. We need people like this & it’s far and few between that card to this extent in any field, especially these fields. I was borderline in a panic attack & when I left there I was at peace and prepared for any outcome and felt far more prepared than I ever would’ve been. So thank you brother. Sincerely. Dove & its patients are lucky to have you.
Jamie Rush
The people there were absolutely amazing making us feel comfortable the entire time and giving us options for a treatment. The cost of treatment was very reasonable communication as to what we are paying for a while was very clear. I would recommend this place wholeheartedly and I have my experience with veterinarian clinics. My family has worked at them three years in Los Angeles and been a few in Portland and this Community was by far the best reasons all across the board.
Gina Berquist
It was evident to me that each individual that I spoke with about my dog, was extremely knowledgeable and genuinely caring. A truly great combination !
Dmarie Bayne
Saturday was one of the worst days ever! My best buddy was really really sick. I called DoveLewis and they told me to bring Max (my cat/bff for almost 10 years) in right away. I did. It wasnt good. There was nothing that could be done besides help him pass peacefully. I agreed. Devastated... Truly felt lost. The staff at DoveLewis was nothing short of incredible! The compassion of every person was unreal! Did not expect the kind of care they gave to Max as well as myself. With a world full of so much negativity and self centeredness DoveLewis staff comforted and never rushed the process. They care!! I would give them a million stars if i could! Thank you from the bottom of my heart!
Josi B
The wonderful staff and doctors at DoveLewis helped my family through one of our scariest moments with compassion and competence. After over a month of attempting to get a lump on our beloved dog Barley's neck diagnosed, the situation became urgent over the weekend. We called around in a panic trying to find help for him and ended up being transferred DoveLewis, not sure if he was going to make it. Dr. Hilfman quickly stabilized him, diagnosed the issue as an abscess, and drained it. They had to keep him overnight but let us visit him as much as we wanted which was a big comfort for everyone. We were able to get him in quickly for a follow-up surgery with Dr. Magee, and we could not be happier to have him home and on the road to a full recovery! Barley is usually frightened of vet visits, and all of the staff here were excellent at gaining his trust. All of us were treated with kindness and we were given updates every step of the way. I will sleep better at night knowing DoveLewis is here if we need it and would wholeheartedly recommend this place to anyone experiencing a veterinary emergency.
In March we brought our beloved cat Cas in due to a sudden illness. By the time we arrived there was little that could be done for her, but it had all happened so fast that we weren't ready to face that. Dr. Peterson was so gentle and compassionate as he explained the possible causes of her illness and the treatment options, all with poor prognosis. I'm sure he was busy, and it was obvious that she needed to be euthanized, but he answered all our questions with patience and grace without ever rushing us. Special thanks also to her technician, Josh, who had the unenviable job of monitoring her vitals while we cried over her and slowly came to terms with letting her go. Everyone was so kind to us and took such good care of Cas, from the front desk to the person who took the medical history to the care team to the person who quickly and discreetly explained our bill and brought me a tablet to pay on so I wouldn't have to leave Cas's side to go to the register. Thank you, everyone at Dove Lewis. We are so lucky to have you.
chance adams
Amazing place amazing people didn't have to wait at all, im very greatfull they looked at my cat super fast. I will be returning for any future pet issues. Thank you again.
Victoria Levin
The doctors were wonderful. And cullen made me feel very supported and welcome in my time of grief. While it was such a difficult time to let go of my darling boy, they all made it easier on me. Would recommend
Ce Poole
Full peace of mind when they take care of my dear furry friends, because they are academic, professional, and kind. With their care, I never worry that I didn't do the best for my loves ones, I am so grateful for them.
Adair Kealiinohomoku
Dr. Magee was great. I really felt cared for. My dog’s condition was not great and I felt like they responded rapidly, cautiously, and informatively. I was ecstatic that they were able to see him and schedule him for an amputation without more waiting.
Mars Green
We were seen in a timely manner for an ER visit. Our cats injury was assessed, w clear diagnosis, treatment and discharged w instructions for home care. We could not have asked for a better experience w Dove Lewis !
Ellen Heltzel
We are grateful to DoveLewis for correctly diagnosing and treating our friend Rufus, a year-old race. car of a pooch who woofs down his food and had a chunk lodge in his esophagus. The surgeon pushed it into his stomach and he was on the road to recovery! The quality of care is excellent but, as is the case with human emergency rooms, plan for a long wait and a substantial bill.
liz nass
I've always had a good experience at this Animal Hospital. The staff are knowledgeable and seem honest and truobviousl. Considering it is a hospital the prices aren't super outrageous. Overall I've had a good experience here whenever I've had to bring in my fur babies.
Crystal W
Appreciate their understanding an patience. They created the most beautiful ink print of our baby's paws. Tail nose an ears. It was a an is perfect. Unfortunately have another one ready to cross so we will be taking her here.
Casey Mock
Amazing ER services. Best of the best in services!
Aaron Schnacky
The best. The doctor met with me to review the intake and X-rays within 30 minutes of handing over a limp animal. The Dr gave 3 clear concerns and options to address each. Very clear. I appreciate that they have specialists on staff to handle my pets critical care. Then they called me to give me more test results after a specialist reviewed the X-ray. I do believe in their ability to treat any critical situation. Blessings
james reid
I've had nothing but great experiences even during less than ideal reasons for our visits.
fey rhianne
incredibly kind and compassionate. was there for end of life services and they made sure i was fully informed and never rushed.
Victoria Chase
I highly recommend Dove Lewis, especially in an emergency situation. They have always responded quickly to my pets needs, ready for us when we have arrived and communicated the treatment plans and expenses very well. They have always treated my family and pets with tremendous care!
Hydee Berger
I had a really good experience bringing my animal to Dove Lewis. Dr McKibbon took my concerns seriously, explained everything really well, and I feel like I could ask questions without feeling rushed.
Llort Duck
My dog wasn't doing well on a Saturday, and I had to take him into the closest hospital. His vitals were okay, so due to the immense number of patients this place sees, I ended up having to wait 10+ hours before leaving. Even with this wait time, I would 100% recommend this place to anyone with a pet emergency. Every worker and/or volunteer I interacted with was so incredibly nice and I could tell they cared about my pup. The place was so busy, and the workers somehow held it together. They deserve so much support and funding for what they provide.
Jason Murray
Great communication and quality of care. It was a good experience from beginning to end, even an unfavorable prognosis was given with great care. The staff was very informative and considerate.
Trinket Hamilton
Everyone was very caring and professional. Sweetpea received the very best of care
Trinket Hamilton
Everyone was very caring and professional. Sweetpea received the very best of care
alison stenger
The level of communication was excellent. Consistent, high quality care when visited at two different times for different issues.
Jennifer Wright
My dog had to have emergency surgery after experiencing a perforated ulcer. The communication, level of care and overall attention was beyond my expectations and made the experience as pleasant as was possible. She’s recovering well and it’s all thanks to the attention she received at Dove Lewis. Our community is lucky to have such a valuable resource!
Nicole Bhalerao
It is very stressful when your fur baby is sick in the middle of the night and you are unsure what to do. We took our sweet girl in to Dove Lewis at 1:30 am on Thursday morning with scary symptoms. From the first interaction with the medical/admin staff, we felt like our dog was going to be cared for. They asked good questions and listened. They diagnosed our pup’s condition quickly and offered multiple options for treatment. Dr. Carrie Halverson and the entire staff at Dove Lewis are awesome. I hope you have no need to take your pet to Dove Lewis, but if you do, you and your pet will be cared for with dignity and compassion. Thank you all at Dove Lewis for your love of animals. ♥️
I don't ever write reviews, but I am so grateful to DoveLewis for keeping my bunny Mopsa alive and well, I had to say something.
I came here twice in the past week when my bunny stopped eating/pooping/drinking. Those who are familiar with bunnies will know - this can be a life threatening emergency very quickly. It is also hard to find vets who specialize in or have familiarity with rabbit care, as they are very sensitive and specific little creatures and require extensive knowledge. DoveLewis was the safe, healing space I found, and I'm so glad I did.
Both times I ultimately brought her in I called beforehand and spoke to compassionate and knowledgeable people who recommended she be seen right away. Upon arrival, she was taken back to check vitals fairly quickly, and they came out to update me not long after.
It's true that this place is expensive and the wait times can be long, but the amount of people and beloved animals I saw walk through those doors and get the help they needed was telling. I am so impressed by the staff at DoveLewis for their calm and considerate communication.
Taking your pet to an ER Vet can be a very scary experience, and I saw people being offered alternative financial options and realistic timing expectations. Any time I needed an update, I could walk up to the front desk and one would be provided.
I eventually spoke to Dr. George who walked me through next steps and took cost into consideration when recommending continued care. Dr. George was balancing multiple urgent cases and took the time to answer my questions while also prioritizing animals with more severe needs. When he got an urgent message for another animal, I completely understood why he needed to step away to attend to that and he and I touched base later to go over additional care instructions.
I have never had to give subcutaneous medications or fluids, so DoveLewis offered a technician (I believe) to help walk me through the process. I returned home confident in what I needed to do to care for my beautiful bunny.
Unfortunately, after returning home with some pain management medications and a care plan in place, my poor sweet bunny was still having some trouble passing stool so I brought her back in when she was ultimately hospitalized. Dr. Minamoto talked me through the process and all of the worst case scenarios to ensure I was prepared for whatever came next. I got to visit with her once more before heading home, and they allowed me plenty of time in a private room to wish her well, express my love, and say goodbye.
They told me they would call if anything happened and that no news was good news. I'm happy to say that throughout the night I got no news. In the morning they emailed me an update on her status and my bunny was notably more comfortable, had passed stool, and was beginning to nibble on hay. A few hours later Dr. Flaminio called to provide a more in depth update and I was able to pick her up later that day.
The woman, Jamie, who brought Mopsa back to me was the most ideal, kind, well-informed individual that could have met me in that room. Speaking to her was a major relief and a breath of fresh air. She clearly knew a lot about rabbit care and told me how she had been ensuring Mopsa's health while she was there. Jamie was exactly the kind of person I would want looking after my bunny in an emergency. I seriously cannot express enough gratitude to Jamie, you are truly heroic and kind.
Mopsa is now home on a continued care plan and she has regained energy, is starting to pass normal stool, and is eating a bit more too. She is starting to return to her normal self, just in time for her birthday today. I'm so glad she gets to spend her birthday at home, feeling better and regaining her energy and strength, this is truly such a gift.
Thank you to Jamie, Dr. George, Dr. Flaminio, Dr. Minamoto, Dr. Tauber, Archie, Megan, Allanah, Karlee, Marie, Destiny, and all of the other amazing people who helped my sweet Mopsa return home safely. I cannot thank you enough.
I came here twice in the past week when my bunny stopped eating/pooping/drinking. Those who are familiar with bunnies will know - this can be a life threatening emergency very quickly. It is also hard to find vets who specialize in or have familiarity with rabbit care, as they are very sensitive and specific little creatures and require extensive knowledge. DoveLewis was the safe, healing space I found, and I'm so glad I did.
Both times I ultimately brought her in I called beforehand and spoke to compassionate and knowledgeable people who recommended she be seen right away. Upon arrival, she was taken back to check vitals fairly quickly, and they came out to update me not long after.
It's true that this place is expensive and the wait times can be long, but the amount of people and beloved animals I saw walk through those doors and get the help they needed was telling. I am so impressed by the staff at DoveLewis for their calm and considerate communication.
Taking your pet to an ER Vet can be a very scary experience, and I saw people being offered alternative financial options and realistic timing expectations. Any time I needed an update, I could walk up to the front desk and one would be provided.
I eventually spoke to Dr. George who walked me through next steps and took cost into consideration when recommending continued care. Dr. George was balancing multiple urgent cases and took the time to answer my questions while also prioritizing animals with more severe needs. When he got an urgent message for another animal, I completely understood why he needed to step away to attend to that and he and I touched base later to go over additional care instructions.
I have never had to give subcutaneous medications or fluids, so DoveLewis offered a technician (I believe) to help walk me through the process. I returned home confident in what I needed to do to care for my beautiful bunny.
Unfortunately, after returning home with some pain management medications and a care plan in place, my poor sweet bunny was still having some trouble passing stool so I brought her back in when she was ultimately hospitalized. Dr. Minamoto talked me through the process and all of the worst case scenarios to ensure I was prepared for whatever came next. I got to visit with her once more before heading home, and they allowed me plenty of time in a private room to wish her well, express my love, and say goodbye.
They told me they would call if anything happened and that no news was good news. I'm happy to say that throughout the night I got no news. In the morning they emailed me an update on her status and my bunny was notably more comfortable, had passed stool, and was beginning to nibble on hay. A few hours later Dr. Flaminio called to provide a more in depth update and I was able to pick her up later that day.
The woman, Jamie, who brought Mopsa back to me was the most ideal, kind, well-informed individual that could have met me in that room. Speaking to her was a major relief and a breath of fresh air. She clearly knew a lot about rabbit care and told me how she had been ensuring Mopsa's health while she was there. Jamie was exactly the kind of person I would want looking after my bunny in an emergency. I seriously cannot express enough gratitude to Jamie, you are truly heroic and kind.
Mopsa is now home on a continued care plan and she has regained energy, is starting to pass normal stool, and is eating a bit more too. She is starting to return to her normal self, just in time for her birthday today. I'm so glad she gets to spend her birthday at home, feeling better and regaining her energy and strength, this is truly such a gift.
Thank you to Jamie, Dr. George, Dr. Flaminio, Dr. Minamoto, Dr. Tauber, Archie, Megan, Allanah, Karlee, Marie, Destiny, and all of the other amazing people who helped my sweet Mopsa return home safely. I cannot thank you enough.
Melda Montgomery
My cat had a urinary problem and was able to get an appointment for a scan within a couple of days with information sent from my vet. Such good service and very kind, caring people. Highly recommend!
Krista Hart
If you're a grown a$$ human being, don't be calling these lovely people & cussing them out because you're upset. I witnessed this twice & the representatives handled the situations beyond smoothly. My animals have been patients here as needed & EVERY SINGLE TIME, I'm met with incredible service. Like any & all public buildings, they're subjected to funding & staffing so to expect this place to be a cure all for your animal is ignorant HOWEVER, for the resources that they do have; Top Tier Service! 5 stars all around. Another reminder, This is a Hospital. based on severity of the injuries that come in that day, expect to wait y'all. They take your animal asap but know that if another animal comes in on a crash cart, they will be seen first. Be okay with waiting & know you're in the right place. The teams clearly go out of their way to assist each other & the clients, including checking on your animal or getting updates after some time. They're all calm, well educated & extremely compassionate. They do everything they can to accommodate to your & your pets needs. It's clear management cares about making sure any spaces in need, are supported. It's been really cool to see these folks operate & help the community. Will be utilizing this facility any time it's needed
Beans
I always feel good knowing that Dove Lewis is available in the event of an emergency. We have a regular vet for our animals but there have been 3 times when we need immediate attention and Dove Lewis is where we go. The wait can be long at times and of course you pay a little more, but I wouldn't go anywhere else.
lisa shane
I had an amazing experience at DoveLewis. My cat was sick and I went on to their office in Portland and everyone there was so nice. I received tip level service from everyone there. My wait wasn't long and they took care of my cat very well. He is completely healed and much better. Thank you so much!!
I had an amazing experience at DoveLewis. My cat was sick and I went on to their office in Portland and everyone there was so nice. I received tip level service from everyone there. My wait wasn't long and they took care of my cat very well. He is completely healed and much better. Thank you so much!!
Candy
Caring and compassionate! So grateful I found them ! Thank you so much for the respect and care you showed my precious girl and myself during such a difficult time.
Amy Mullen
I am blown away by the care and compassion the folks at DoveLewis showed to both me and my kitty. I received the most unexpected and devastating news that my sweet fur companion had a rare and untreatable form of cancer that had already spread to multiple areas of her body. The doctors, nurses, and other staff were incredibly kind and supportive as I tearfully blubbered through the consultation. The provided several options and clearly laid out the pros and cons for each so I could make an informed decision. I also utilized their option of making a tele-meeting with a hospice doctor to discuss her end-of-life plan at home where she could pass in as less of a stressful way as possible. I would highly recommend this hospital to all pet owners who looking for compassion for their beloved animal.
The best care and communication! Special thanks to Dr. Ettenger who helped get our pup home healthy.
Nikki Keating
Thank you so much for helping our dog! Great communication and care from the whole team! Special thanks to Dr. Ettenger!
I had to euthanize my beloved 14 yr old Corgi. It was about 2 am & she seemed to be more uncomfortable. They have a private room, with couch, chair, soft lighting. And you can take as much time as you need. The staff was very nice of course, explain, ask questions, sympathize.
It is an agonizing thing to have to decide when to go in, but I was afraid she was getting way worse. She had internal fluids buiding up. ( 3 days before an ultrasound there had said she had large mass & could have had a heart attack or stroke . . I said I needed a couple days to say goodby to her, got meds, bought her a hamburger, & I had 3 days.)
It was very nice to have this private room, calmly, painless, then almost instantly over with. Not like previous dogs that have died on a vet's table or floor. I'm really glad/ thankful that I went there for this really awful procedure.
It is an agonizing thing to have to decide when to go in, but I was afraid she was getting way worse. She had internal fluids buiding up. ( 3 days before an ultrasound there had said she had large mass & could have had a heart attack or stroke . . I said I needed a couple days to say goodby to her, got meds, bought her a hamburger, & I had 3 days.)
It was very nice to have this private room, calmly, painless, then almost instantly over with. Not like previous dogs that have died on a vet's table or floor. I'm really glad/ thankful that I went there for this really awful procedure.
Sarah
My cat has a cough that has been getting worse and Dr. Katz and the internal medicine team at DoveLewis are trying to help figure out the cause. He is the best boy in the world, but that doesn't always hold true at the vets office. It may seem like the smallest thing, but the internal medicine vet tech and assistant trimmed his nails when they were drawing his labs. Later when he was referred to go see the cardiologist Dr. Reynold's, her team was able to do an ultrasound of his heart without sedation, primarily because the vet tech and assistant helped trim his nails and because the cardiology team took their time when my cat was scared. It's the little stuff like this that matters to me and my cat. I couldn't recommend more.
Jerry Wesselink
I had a late night emergency with my kitty....she ate some yarn . She had xrays that showed she needed surgery to prevent a strangulated bowel . I left the hospital at 2 am , by 3:10 dr started the surgery . By 4:22 dr called me to let me know surgery went well . That is prompt and caring service for an animal ! My cat would have died without the surgery . They saved her life ...for me to enjoy her hopefully for many years to come ....away from the yarn ! You won't find a more caring professional staff than Dove-Lewis animal hospital . Can't praise them enough ! Jerry Wesselink
Andrea Cope
The cleanest hospital, the friendliest knowledgable staff and we loved the vet who took care of our foster dog!
Katie Nelson
We brought our 4 year old lab in for eye swelling and drooling. We thought he got into something poisonous. The team was so caring and reassured us of the problem being an absess. They were so gental with him and the medications got him back to his normal self within three days. So thankful and grateful
Compassionate, clean, and did a good job. I appreciate how calm the waiting room was. Just sending love to anyone that has to visit- and extra love and luck to the tiny patients
This is the second time I've had to come here, this time around they were extremely efficient & took great care of my dog, they were super fair when it came to pricing also. There was a male nurse that helped us out, he was extremely kind with my dog and made me feel safe handing her over. He came out and explained things to us multiple times and was super helpful. Unfortunately, I didn't catch his name because I was pretty stressed about my dog, but I wish I could thank him again. The only reason why I'm doing four stars is because of the other experience that I've had going here, my dog swallowed half a tennis ball, and there was not really a sense of urgency at all,we waited for multiple hours. At the same time I understand they can only work so fast. My concern was mostly that she probably digested the ball by then.. anyway I appreciate the work you guys do here. Thank you for making sure my baby is safe.
Susan Scharf
This is the second time we have had to use DL in 6 years. Both times we have found the staff to be friendly, compassionate and helpful. In terms of treatment we were provided choices which ranged in price so that we could select one that we could afford. We as clients were treated very well, as was our dog the patient. I don't think that DL could have done anything differently for us or our dog.
Keith Vaux
Visiting from out of town, my little schnauzer had horrible bloody diarrhea, very scary. Very nice facility, got us triaged quickly, labs done, no up sell, stabilized him efficiently.. Very pleased with service and very reasonable price.
barbara goold
The doctors and techs at DoveLewis ICU saved my dogs life! They were so wonderful in their love and care for her. Even when she was so sick you could tell she really loved everyone and knew they were making her better.
Eric Graham
The staff and doctors at Dove Lewis are amazing. Their care and compassion for our Shadow and us was the best care we’ve ever received. Thank you!
Annie Hsu
We ran to Dove Lewis Friday evening with my dog gasping for air after swallowing a dog treat that was too big for him. I cannot express enough gratitude to the team that had a doctor rush out to the waiting area to immediately start working on my baby. It was a long, terrifying process to figure out what was wrong, and boy was it expensive, but the DL team was clear in communicating costs and expectations the whole time. Dr. Campbell - THANK YOU for being such a light with your cheerful demeanor and thoroughly explaining risks and procedures to us. I think their services are invaluable to our community, and I am so glad DL is here to help us in those horrifying moments.
Jill Rose
Dove Lewis Emergency room is a great resource for Oregon pet owners. I'm grateful Dove Lewis ER gave the best care to my puppy and he is now recovering at home, and he's bright eyed and bushy tailed now. Thank you all
Jordan Glass
Pup swallowed a sugar free Ludens cough drop. After several different calls to different care centers & online Vet care resources, my mother remembered my aunt who was a Vet herself mention many wonderful referrals of Dove Lewis. We called, was told to come immediately & received excellent, immediate care. EveryEveryone was helpful & kind. Once it was found that the cough drop did not contain the toxic for dogs ingredient, they refunded us as it then was considered simple wellness check. I was fully prepared to pay anyway so this was a pleasant surprise. Wonderful & kind environment which I highly recommend for anyone who loves their "fir babies" & is looking for the best quality care. Very pleasantly surprised & glad I created an account with them. AN accidental blessing I fully accept. Thank you Dove Lewis team!
Linda Sullivan
This could be a PSA: Tylenol (acetaminophen) is TOXiC to cats! We had to take Sassy to Dove Lewis for an emergency poisoning. They treated both Sassy and mom and dad professionally, with much kindness, and compassion. She was able to go home the same night with mom and dad’s strict supervision! She is pretty much back to normal now thanks to the Vets at DL. Recommend 100%
Carol Mcannich
DoveLewis is a very caring and trustworthy people that really care for your animals they help with all kinds of problems and care about the owners also ,the best place I've ever been too thankful you took care of my dog and cat I feel so blessed a very great place 💟💯
Abigail O'Niel
My rabbit was showing signs of GI Stasis when I got home from work, and I called DoveLewis to ask if they had Rabbit-savvy vets. Everyone from the front desk staff, vet techs, and vets were very kind and helpful. We worked with both Dr.s McKibben and Monteith. They were awesome communicators, great with my bunny, and straightforward. My bunny had to stay overnight, and I appreciated all the efforts to make sure we got to say goodnight and visit her the next day. If I had another emergency, I would bring my bun here again.
Shawn Deuel
I had a fantastic experience at my recent vet visit! The staff was incredibly welcoming and communicated everything clearly from start to finish. They took the time to answer all my questions, explain the treatment plan, and made sure I felt comfortable every step of the way. It’s so reassuring to know my pet is in such caring and professional hands. Highly recommend!
John Higley
When our bird was bitten by a dog one evening, we struggled to find a veterinarian who could help. After calling several clinics—none of which treated birds—two veterinarians, including our local vet for our dog, recommended DoveLewis. When I called, they immediately told us to come in. Despite the 40-minute drive, (we live in Newberg) we were relieved to find a team ready and equipped to care for our bird as soon as we arrived. From the front desk staff to the veterinarian and support team, everyone was professional, compassionate, and reassuring. Within an hour, we were on our way home with the necessary medications and a treatment plan—all at a surprisingly reasonable cost for an emergency visit. If they were closer, I wouldn’t hesitate to bring our dog to them as well.
Lauren Reynolds
Great communication, staff was so helpful, friendly and accommodating. They took amazing care of our dog, would definitely recommend. Thank you to everyone at dove Lewis for taking such great care of our love muffin 🩷
amazing customer service, made us and our pup feel very calm and cared for. we knew we'd have a longer wait with their triage system since our pup didn't have an emergency, we were just grateful we had a 24/7 walk-in option
Stan Thompson
Dove Lewis is a great hospital for the pets you love who are going through serious health issues. The medical staff we meet with were wonderful, caring, compassionate - they deserve a 5+ out of 5 score. The one downside was dealing with their financial staff. The charge for medical care for our beloved dog was quite expensive, and when meeting with their staff about paying the bill, the counter where our discussion took place was in the lobby where probably 20 people were within easy hearing of our conversations. There was no privacy for us, and since the bill was quite large and, being the weekend, we were unable to contact our credit union to access funds above our daily debit card limit. The financial rep really put the pressure on us to come up with another means of paying off our bill. I suggested that we could go home, email a copy of our bank statement to Dove Lewis to show them we had the needed funds in the bank but just couldn't access them on the weekend. This is what we ultimately did once we got back home. However, while this discussion went on for 20 minutes, I knew that our conversation was neither a private nor confidential one as we were standing in a very full lobby. Sadly, our beloved, but very ill, dog died the next morning. Our intense sadness and sorrows due to the loss of our pet were intensified and complicated by the lengthy and intense exchange we had in the lobby the evening before with the financial rep. We so wish we could have had more privacy at this time where our focus was sadly shifted from our suffering dog to discussions about paying off our bill... conversations which were heard by a number of people throughout the lobby at Dove Lewis. We hope this never happens to another person or family who goes to Dove Lewis for help with a suffering pet...this exchange with the financial rep definitely added to the pain we were experiencing.
Dove Lewis is a great hospital for the pets you love who are going through serious health issues. The medical staff we meet with were wonderful, caring, compassionate - they deserve a 5+ out of 5 score. The one downside was dealing with their financial staff. The charge for medical care for our beloved dog was quite expensive, and when meeting with their staff about paying the bill, the counter where our discussion took place was in the lobby where probably 20 people were within easy hearing of our conversations. There was no privacy for us, and since the bill was quite large and, being the weekend, we were unable to contact our credit union to access funds above our daily debit card limit. The financial rep really put the pressure on us to come up with another means of paying off our bill. I suggested that we could go home, email a copy of our bank statement to Dove Lewis to show them we had the needed funds in the bank but just couldn't access them on the weekend. This is what we ultimately did once we got back home. However, while this discussion went on for 20 minutes, I knew that our conversation was neither a private nor confidential one as we were standing in a very full lobby. Sadly, our beloved, but very ill, dog died the next morning. Our intense sadness and sorrows due to the loss of our pet were intensified and complicated by the lengthy and intense exchange we had in the lobby the evening before with the financial rep. We so wish we could have had more privacy at this time where our focus was sadly shifted from our suffering dog to discussions about paying off our bill... conversations which were heard by a number of people throughout the lobby at Dove Lewis. We hope this never happens to another person or family who goes to Dove Lewis for help with a suffering pet...this exchange with the financial rep definitely added to the pain we were experiencing.
Bonnie Redfern
DoveLewis literally saved our Poppy's life, as a 24/7 trauma emergency center. She was in surgery within a few hours of her life- threatening injuries. We received texts, voice mails, and phone calls at each step off the way. Quality of care and communication were remarkable throughout her time at DoveLewis.
My sweet dog, Ellie, developed a heart murmur and her veterinarian recommended a cardiologist. We saw the cardiologist at Dove Lewis Specialty Clinic and just had our second visit: her test results are good. The cardiologist recommended a repeat scan in 9 months. I have such confidence in the veterinarians at Dove Lewis. They were very mindful of costs and explained everything prior to treatment. My last two dogs also had visits and their care was also stellar.
Kanika Memory
The staff went above and beyond to ensure my cat was taken care of. Although, he wasn’t able to recover and ultimately passed away, I’m grateful for the compassionate care we received. The kindness displayed was overwhelming. My experience with the DoveLewis team far exceeded my expectations!
Dana Toole
Absolutely the best pet hospital they treated my baby immediately. They got her as comfortable as possible. They figured out what was wrong. Unfortunately it was cancer and beyond help but the entire staff was so kind and my baby recieved excellent care. I would suggest them to anyone.
Sancho
Dove Lewis Staff helped me through a very difficult time. My Dog Jasmine was 19 years old. I had her since she was a puppy and the Joy that she brought to the world was just miraculous. Sadly due to old age I had to have her put to sleep. If Dove Lewis and staff had not stepped up and supported me I would have probably had a break down. They were very kind to me and I appreciate their help. Thank you Dove Lewis
Cassie Nath
A few weeks ago I took my dog, Kya, to the vet because it seemed like she had a little cold for 4 days that wasn’t going away. We were sent immediately to an emergency hospital that gave us an end of life speak two days later, it was devastating. My vet friend recommended to go to DoveLewis for a second opinion and I cannot express in words how grateful I am that we were able to be taken care of by Dr. Katz and her team. They were kind, considerate, realistic, caring and loving. Kya was an anxious girl and it shocked me each time I visited how much she loved all of the staff. When finally we realized that Kya wasn’t going to make it, the team was so wonderful in how they cared for us and helped us to find an at-home help to help Kya peacefully pass. It’s been a week and I still cannot thank y’all enough for giving Kya her best chance while giving her such care and love. Thank you also for taking care of me 💕 while she was admitted, I got multiple updates a day about her, I received pictures, and when I was in visiting if the doctors were able to, they would come meet me in-person. 10/10 would recommend
Julie Dion
My sweet dog, Ellie, developed a heart murmur and her veterinarian recommended seeing a cardiologist. I got an appointment at Dove Lewis Speciality Clinic and feel so confident in their care and communication about her health and test results. She is OK for now and I'll do a follow up test in 9 months. They are very mindful about expenses and lay out the costs ahead of time.
Amanda Schmidt
Issac was an amazing csr and helped explain everything to me and made me feel a ton better about my decision of euthanasia. I was treated with care and compassion and will recommend to everyone. My fee was $0 because I have OHP and snap, which saved me a ton. The only complaint was how long it took to get a catheter in my pet and how fast the euth was. Felt like i didnt really get to say goodbye but it was ok. It was smooth and quick and my baby purred the whole time.
Michelle Berglund
We felt we were listened and cared for from the moment we came in. After talking with the doctor, she explained everything going on with our cat and answered all or questions. We were confident in the doctor and staff that our boy would get the best care you could get. That ment the world to us. They updated us when they said they would and called, and even sent an update with pics. Very Hard experience for any pet parent, but they made everything a bit easier. Thank you for that....
M M
Unfortunately my story isn’t one of those that ends good. However during the most difficult time and making a difficult choice to have my kitty put to rest they were the most comforting and compassionate folks. I cried like a baby and they were so understanding. These people deserve so much praise. Going forward I will always donate and recommend dove Lewis. Thank you for all of the compassion from the whole care team. Yesterday was one of the worst days I have had to go through in a long time. Saying good bye is never easy. Thank you again for all that you do for the community. Thank you for making it about my fur baby and not money.
Deborah Smith
Professionalism and a big effort to see everyone who came in with their animal companions, even when emergencies were many that day we brought our sick orange feline in.
Professionalism and a big effort to see everyone who came in with their animal companions, even when emergencies were many that day we brought our sick orange feline in and was treated with. Hence, my rating is :
*****
*****
We had to take our 15yr out old in knowing there was nothing possible to help. They took us to a quiet room as soon as we told them what was going on. They were very understanding and made the experience of helping our sweet girl pass to a better place easier for us to go through. Would recommend Dove Lewis to anyone who has to go through this painful time if your regular Vet.is not available. They took time to notify her regular vet of her passing.
Rebekah Cao Pollock
Yesterday, I received a heartfelt condolence card from the DoveLewis team. While my husband and I are still mourning the sudden loss of our beloved cat, Apple, who passed away over a week ago due to heart failure and had to be euthanized, the professionalism, compassion, and respect shown by everyone at the hospital—from the doctors to the front desk staff—brought us immense comfort during this difficult time. I will never forget that early morning before sunrise, in the hospital’s comfort room, where the staff patiently guided us through the necessary arrangements with such warmth and care. The way the hospital staff gently wrapped Apple’s body in a blanket, treating him as delicately as a newborn baby, deeply touched our hearts. When we expressed our wish to witness Apple’s cremation, the hospital staff first called their partnered facility to confirm whether this service was available. Upon learning that it was not, they immediately informed us and provided contact information for other agencies that could accommodate our request. They also processed a refund promptly, which helped us navigate this emotional process more smoothly. Thanks to their support, we were able to arrange Apple’s final journey and bring his ashes home the very next day, allowing him to be with us once again. It is clear that everyone at DoveLewis deeply cares about animals and their families. For that, I am truly grateful. I am also considering joining their Pet Loss Support Program. Thank you, DoveLewis, you made an incredibly painful experience a little more bearable, and we will always remember how you honored Apple’s life with such love and respect.
Noelle P Friesen
All of my experiences at Dove Lewis have been full of kindness, compassion, support and excellent care! It's a professional yet loving place to take your pets. They are highly skilled and spend time going over all details with you and just make you and your pet feel incredibly important and cared for!!!
Admin Help
They were very helpful at this clinic, especially after my specific incident. They seemed helpful, caring, and honest/upfront. Overall, I really appreciated the great communication and customer service they provided me. I would suggest a friend or family member to this clinic.
Deborah Olson
Some of the most wonderful and caring people work at Dove Lewis. Even through my tears they are kind, compassionate and sweet. My fur babies have always gotten the best care there. I would add a photo, I just do not know how to do that.
Valerie James
All the staff was really friendly and took good care of my dog. And answered all my questions. Everyone was really positive too. I'm grateful and will definitely use again.
Stephanie Gawith
They were very caring in my time of grieving for my beloved Charlie that will be forever missed. He was the most precious cat I’ve ever met a free spirit.
Tyler Margiani
Dr. Campbell is awesome! I had a great experience when I took my cat in and they explained the care they were providing each step of the way.
David Chris
The staff was incredible the way they juggled so many different patients and yet still managed to make me feel noticed and heard. They took wonderful care of my cat while he was in the ICU. They communicated with me frequently, giving his status and best of all they nursed my beloved cat back to Health.
Hannah Smith
The staff were very compassionate and caring
Danielle Chancey
I've only had one experience with DoveLewis, but based on that one experience I would absolutely be back if I needed help again. ---
Upon our midnight arrival, the front desk checked us in quickly and we were seen shortly after. Though the prognosis for our newborn foster kitten was bleak, the medical team at DoveLewis went above and beyond to provide us with information so we could make an educated decision, gave us a private and peaceful space to say our goodbyes, and lead with kindness throughout our time with them. Even though our outcome wasn't what we hoped, the care, knowledge, and privacy DoveLewis provided us during a difficult time was what will keep us coming back in the future.
Kimberly - Escapism
Everyone was very kind and compassionate when our parakeet Miko was brought in. Thanks for everything.
Kyle Hanson
Such wonderful people doing amazing work. So glad we came here when our pup was having trouble and needed surgery. They took great care of her, and the work was done so well. Would highly recommend if you ever have a pet in an emergency.
We have a kitty with a rare blood type and as yet, indeterminate disease. Dove Lewis is the only emergency 24/7 clinic we could find that has a blood bank, even the type B needed and a 24/7 staff that could start a transfusion in the middle of the night, if needed. The staff is welcoming, well trained, and seem glad to see you and your furry kid, even on a busy night. Our regular vet and other emergency clinic we use are also excellent. But Dove Lewis can take on that rare case with skill and compassion. They communicate with us regularly and are as welcoming at 11 PM as they are at 11 AM. We still have a long way to go before our kitty is out of the woods, but so far, we're glad we came.
Amanda Vickery
Patient and empathetic
Dr Campbell is amazing and they saved my cats life when he couldn't breathe. He was there for over 8 hours and was given a lot of medcine and care. Spending most of his time in an oxgen tank. All my qquestions were answered honestly and I got as many updates as I needed. We appreciate you and are more grateful then words can ever say. Oliver is also at home and recovering now with a follow up with his primary in a few days but really thank you for saving my baby's life. Oliver says thank you too.
Lori McCarty
The whole care team was caring and helpful, they treated my chicken like she was just as important as a dog or cat!
Michelle Bonner
The team that helped me was so kind and caring through one of the hardest days of my life. I’m so grateful for their patience and understanding, as well as their knowledge and support. You can tell they truly care and love the animals.
Roksolana Chukhrii
I cannot say enough good things about our experience at DoveLewis. From the moment we walked in, every staff member we interacted with was kind, professional, and genuinely caring. They took our concerns very seriously and made us feel heard every step of the way. Our kitten was in distress, and the team at DoveLewis handled her with such compassion and expertise. They thoroughly explained what was going on, provided clear treatment options, and ensured we felt comfortable with the plan moving forward. Unlike other experiences we’ve had, we never felt ignored or rushed. It’s clear that everyone at DoveLewis is dedicated to providing the best possible care, and I’m so grateful for their help. If you ever need emergency vet care, I highly recommend them!
Elisena Bonadio
Was my first time at an emergency vet, and I had no idea what to expect. Staff was kind, patient and professional; overall, I had a really positive experience!
Shelley radovich
Dove Lewis is an invaluable addition to the community and to our pets here in Portland. They are kind and efficient. And affordable. They deserve our support!
They are open 24/7. So we were able to be seen on a Sunday late morning. I was told it would be a wait, but our puppy was ill so we waited. Everyone was nice and informative. I asked questions and got answers. We were given a type of after visit summary. It explained what we came in for, the care given and how to help in recovery at home.
We are happy with the care and service. We recommend Dove Lewis for emergency pet care.
We are happy with the care and service. We recommend Dove Lewis for emergency pet care.
Emily Stone
My ESA companion passed away and they helped us make funeral arrangements And gave us a private room so we could say our farewells. May she rest in peace
Eustacia Su
Dr Tauber was thorough, kind, and communicated well. The follow-up was also prompt and very helpful in establishing specialty care
Emily Hubbard
The staff at Dove Lewis were unbelievably kind and caring to us when we had to make the difficult decision to put our beloved dog to sleep. They treated her and us with respect and dignity which was so appreciated. This was a terribly sad day and felt like the hardest decision I’ve ever had to make. The staff at Dove Lewis helped to ease this pain with their kindness and support. So thankful for this experience during such a hard time.
Warren Burt
The entire staff from frontline to the treating Doctor was awesome. Thank you so much for doing what you did with my boy and the kindness you showed that helped me through every step.
Warren Burt
The entire staff from frontline to the treating Doctor was awesome. Thank you so much for doing what you did with my boy and the kindness you showed that helped me through every step.
Whitney Yarno
Their employees truly care about you and your family and they do everything they can to help you and your pet. Truly love this hospital.
Denise Huerta
I took my fur baby of 20 years to the Dove Lewis Emergency hospital on Valentines night because he wasnt doing well and it turned out that i ended up having to put him to sleep i was so upset and crying so hard but each and everyone involved with his care was there for me they are an amazing group of people very loving ,caring and super kind people !! I would trust them the rest of my life now more then my own vet ( His own vet place diagnosed him wrong 2 times in a year they kept saying he had thyroid problems everything else looks and sounds good A 1000.00 later then gave him thyroid meds and he wasnt getting well he was getting sicker and the pills made him lose a lot of weight which he didnt need to and throw up more then he did in 20 years so i stopped the meds and 6 months later he was so very sick having trouble breathing so i took him to Dovd Lewis emergancy Hospital and he had full blown congestive heart failure... fluid all around his heart and lungs pretty much was drowning in his own fluid !!! My heart is so broken and iam so sad but will forever be a true Dove Lewis Emergancy Hospital fan!!!! Thank You All From The Bottem Of My Heart Dove Lewis Emergency Hospital nurses and doctors as well as those who got me the appt and checked me in right away !!!!! Denise H
Amber Burger
Best place to go for emergency care. They care alot and respect your choices and always ask before doing extra testing.
Robert Glover
DoveLewis is the only place I trust with what is frankly some of the hardest parts of my life. I have had to now say goodbye to two dogs, my childhood beagle, Barney, 16 years ago, and most recently, my wife and I's first dog, Kaylie, and DoveLewis is the only place I will go should I have the choice. It was a uniquely nostalgically comforting, albeit still painful, to see that the comfort room has remained largely the same from 15 years ago to today (with obvious updates where needed). If there was one complaint I could raise, it would be a wish for the room would be more sound isolated than it is, but it might not be physically possible. I can't speak to other's concern about price, as yes, it was expensive, but emergency veterinary care always is. That is just the nature of the beast.
I just got back from taking my cat in who swallowed part of her toy. Entire staff was so nice despite what must be a very hectic night shift. They explained everything in detail and, even though I was a mess, were super caring and compassionate.
Mark Hoffmann (grizzo)
I've brought pets to the emergency room at DL as well as to their non-emergency specialists and it has always been an excellent experience
G J
My experience with Dr. Mikulak was incredible. She is the most patient, compassionate, informative veterinarian I have ever met. When I was faced with a very difficult choice about my cat who got sick very quickly, she let me think about my options for five hours, gave me all the information I needed to make an informed decision, and anticipated just about every question I had before I even asked. While it was very hard to say goodbye to my sweet kitty, I will never forget how kind the team (and especially Dr. Mikulak) were to me and my spouse during such a difficult, emotional time. I can't help but think that facing these types of scenarios every day must be very difficult for these providers emotionally, especially with a very busy schedule, but she still took extra time to comfort us and make sure it was a seamless process. I will be forever grateful. Thank you, thank you, thank you.
Jenell Mckinlay
I recently brought my sweet dog, Gemma, to DoveLewis after she was attacked by a German Shepherd at Sandy Delta Park. Dr. George and Emily were incredibly compassionate and supportive throughout the entire experience. Despite their best efforts, Gemma’s injuries were too severe, and she didn’t make it. While this was an incredibly difficult loss, I am deeply grateful for the care and kindness shown by the DoveLewis team. They did everything possible to keep Gemma comfortable, safe, and well looked after in her final moments. Their compassion made an unbearable situation a little more bearable, and I truly appreciate the warmth and dedication they showed both to Gemma and to me.
Daisy Alvarez
After my dog suffered a spinal injury (on a snow day no less), dove Lewis was the only emergency vet in the Portland metro area who said they could help. Although they didn’t have their neurologist in, they personally called around to every vet in Oregon & Washington to find someone that could help us. Within 24 hours, my dog was able to have surgery that has potentially saved him from being paralyzed. The veterinary staff as well as the front desk staff were extremely kind and honest with best course of treatment & cost. They even sent me a picture update of my little guy while he was in the ICU. Thank you Dove Lewis!!
:0
They took my cockatiel into the back to give her care right away, even though it was really busy. The vet technician was very comunicative about the care my bird was recieving and everyone there was so kind. I truly cannot express the amount of relief the people at Dove Lewis gave me, and I left feeling reassured that the Vet did everything he could to help my bird and that she was in good hands. I am so grateful for them!!
Lisa Hunefeld
Another experience with exceptional veterinary care at DoveLewis! This past summer our dog Cash started having facial tremors. And we were referred to Dr. Sophie Peterson by our primary vet. We could not be more pleased with Dr. Peterson's assessment, diagnosis, and care of Cash. And our follow up visit last week in the new speciality hospital was a repeat of that quality care - thank you Dr. Peterson, Bailey, and the entire DoveLewis team. We are so grateful to have your facility and incredible veterinary team in Portland!
Kirsten Orand
The staff and veterinarians at DoveLewis are professional, supportive, knowledgeable, and compassionate. Although it is quite stressful when my pup requires emergency care, everyone that I have interacted with at DoveLewis have helped me get through difficult situations with my pup and helped him heal back to his healthy self! This is a great organization that brings amazing care and support to pet owners in this community. So thankful to have them here when I am in need!
Jonathan Franks
Think I have honestly reviewed a weed shop on Google before so you know this is genuine. I am a new dog owner extremely uninformed as to his needs especially when sick. I kid u not hands down these women took care of my dog walked me through the process of how to in the future and got me best deal on his medicine. If u love your pet like I do they deserve to notch care. And u can't beat 24 hour service. Thanks again ladies and Ol'e Man thanks you as well.
Drove 3 hrs to come here because there was no open exotic vets near me on a sunday, I knew I was going to probably have to put my guinea pig down because I knew he was in pain and I just wanted him comfortable but Im glad I did take the time to come here because they were so compassionate with the process, they were prompt with getting us in with the doctor and discussing options and what would be best for my little boy, they walked me through the process and it was so peaceful and he was comfortable the whole time, it put the both of us at peace. Thank you doctor and staff at dove lewis
andrea strauss
The staff is professional, kind, and fast as they take care of your animal right away. Short wait time. Staff was attentive and informative. Since it was decided that my cat could wait and see our Vet; Dove Lewis reimbursed us as they made an assessment but didn’t treat as we could wait and see our vet the next day or 2. Great place- highly recommend!!!
No better place to take your sick puppy. Wonderful staff, quick to get help. Professional vets cover all areas of medicine. Patsy even has a cardiologist. thank you for giving her a longer life.
Annamarie Kooning
I arrived at Dove Lewis at 4 AM with my beloved pet in a medical crisis. I thought all the staff was thoughtful, kind, and understanding when I walked in and literally began crying. They were concerned for my pet and me and provided me with the medical information about what she was experiencing. Dr Cruz was compassionate and helped me make my decision to let her go over the Rainbow Bridge.
Terri Richards
We had to put our 16 yr old cat, Mr. Marvin to sleep. It was very emotional and all the people we met and who helped us were wonderful. We also were touched by the sympathy card we were sent.
Raechel Good
Very kind and helpful in the Urgent Care. They were able to get us in same day when my dog Jackson had a large mass under his jaw. Had multiple treatment options, ranging in price, yet all still quite reasonable, and treated us very respectfully and kindly.
henryk lepis
We will recommend DoveLewis Veterinary to all our friends. the best clinic we’ve ever had.
merry sooter
I have 2 dogs that have mild seizures. I was referred to get a diagnosis and start a treatment plan. Everything went really well at the appointment. The staff was very friendly and helpful. We got a treatment plan started with very good instructions to follow. We drove up from near Roseburg and it was easy to find the hospital. I am very happy with the care my little guys got!
Mark Gaskill
I'm sorry, I previously began to hit all of the buttons about how great you all are at DL. You all were very thorough and as much considerate about my pet as you were (also) considerate and concerned for me. Very professional and attentive. Thank you for your service. And it is also always great to know that your doors are truly always open. Thank you, again. Mark Gaskill
Laura Milne
Great Urgent Care clinic! I love our vet, but they are hard to schedule with on short notice. That's when I turn to Dove Lewis. I can always get a same-day or next-day appointment. The veterinarians are great.
Michael Haley
Two weeks ago my Frenchton had to undergo emergency spinal surgery after the MRIs showed he had a herniated disk in his neck. The vets at DoveLewis kept me informed all the way, from how he tolerated the anesthesia, the MRI results, and the operation to how he did overnight in recovery, all through the next night and the last day before I retrieved him. Every morning I had an email from the overnight vet with a pic of my lil' man - very nice touch! His treatment was not cheap by any means, but my lil' guy was worth EVERY PENNY! Thank you DoveLewis!
Crystal Crusher
My poor cat was in pain, I called and got the kindest person. The staff was amazing, the most kind people ever made a hard decision a little bit easier
Erika Totten
We had to take our lovely 15 year old beagle during a health emergency and the whole staff was quick, but most importanly, they were beyond kind and compassionate. Thank you!
Karissa Pigman
Dr. Marshall and the team at Dove Lewis saved my cat’s life three years ago when he had a series of urethral obstructions. He was hospitalized for just over a week, and during that time, we received multiple daily updates via email, phone calls, and texts about his status. Dr. Marshall is one of the most compassionate veterinarians I’ve ever met - she really took the time to explain my cat’s treatment options in a way that was both professional and genuinely caring. I’m beyond lucky to have my best friend here with me today & am so grateful for the work the people at Dove Lewis do. ❤️
Mike B
Staff responded quickly and caringly to true emergencies that came in. We were there because our regular vet couldn't see our cat for several days and his condition was potentially life threatening although not an emergency like he was hit by a car or something. We could afford to pay. Not sure how they handle those who cannot. It wasn't inexpensive. They take your pet back immediately although it may be awhile before seen by doctor. Not sure what the holding area is like but our cat caught a cold while there.
Mike B
Staff responded quickly and caringly to true emergencies that came in. We were there because our regular vet couldn't see our cat for several days and his condition was potentially life threatening although not an emergency like he was hit by a car or something. We could afford to pay. Not sure how they handle those who cannot. It wasn't inexpensive. They take your pet back immediately although it may be awhile before seen by doctor. Not sure what the holding area is like but our cat caught a cold while there.
Rachelle Lawrence
My baby is never afraid to go there and is always happy when he leaves. They care so much are are so careful with my tiny bird.
JuanNadia Coronado
They saved our senior dog's life through excellent care, direct & frequent communication, and expertise. We are so thankful for DoveLewis.💟
Our 12 year-old dog came in as a transfer from another urgent care facility because DoveLewis is a high-level emergency care facility. The staff quickly stabilized our dog and helped explain the possible outcomes and supported us during our dog's care. Our family dog needed three days, two overnights at DoveLewis and the time passed without unnecessary stress because the DoveLewis team emailed us daily updates (with photos of our sweet dog!), called us day and night, and allowed us to visit and sit with our dog whenever we wanted. We are so thankful to have our Booms home and aftercare has been easy due to the instructions, medication, and kindness DoveLewis staff gave us. Financially, emergency vet care is expensive, and I am grateful for DoveLewis' clear communication regarding the cost for our family dog's care.
The best place ever I took my dogs there to be put down they were so supported I was devasted they really took the time to comfort me I couldn't thank them enough they really are the best good bless that place
Tyler Miller
They we sooo helpful with my cat Zariel, everyone who worked there was kind and reassuring, they made me feel way more comfortable with leaving her overnight. I'm super grateful for the staff at DoveLewis for helping my cat get better!!
Barbara Martinez
The staff and veterinarian were very helpful in treating both of my dogs that had gotten into grapes that were thrown in the trash while we were out of the house. We attempted to induce vomiting at home with no success. My corgi finally vomited after they took her to the back. The vet could've charged me for inducing vomiting and I wouldn’t have known that she finally did it on her own. He was honest about her doing it on her own and I appreciate that. He earned my trust and was very helpful at letting me know that most of the time dogs are fine if they ingest a few grapes. One of the staff also advised me to make sure that the hydrogen peroxide I use to induce vomiting be sealed/new to be more effective. That was useful information for the future.
joe totten
Don’t wanna be here, but glad they do the work they do and appreciate the atmosphere they can create in such a stressful and hectic situation
Janet Lee Johnson
Little Nora had been sick with a cough and trouble breathing for more than a month, going through three sets of antibiotics, a set of antihistamines and steroids trying to get her back to health. I finally took her in to @dovelewispdx and the amazing team and Dr. Davis were able to diagnose her with a very rare fungal pneumonia and treat her effectively and compassionately. She's on the mend now, and if EVER anyone asks, I always recommend Dove Lewis. From the front staff to the techs to the vets, everyone cares deeply and works hard for our pets. It's a regional treasure. Highly recommend.
eM Belair
I was so blessed to have Bandit in my life, he was the sweetest and funniest cat ever. He made me laugh everyday. When I suddenly became allergic my friend Vic offered to take Bandit so I could see him anytime I wanted. Sadly we had to put him down and I called Dove Lewis. Vic accompanied me and the Doctor gently explained each step as we moved forward. We were allowed to spend as much time as we needed with Bandit and we never felt rushed.The Doctor was very sweet and extremely comforting. The entire staff working that night were amazing. I am beyond grateful for the compassion they showed us during a heartbreaking time. Thank you for the paw prints…Dove Lewis you are forever in my ❤️
Barbara Lewis
Compassionate from front desk to euthanizing my daughter's Companion Pet. We visited DoveLewis two times in 3 weeks and both times they were excellent. This was a tough decision but they helped us through it, making it as comfortable as possible for all
MJAG Gunworks
First rate care and concern for pets and owners
From my initial phone call to checkout everyone was so courteous and considerate. The vet explained in detail his conversation with the poison center, their own tests, and how to administer the medication he sent home with me. I was so frazzled by the time I got there but I knew Liv was in good hands and she is doing well 1 week later.
Our pup had a benign tumor in his stomach that continued to grow.
* Our local vet said it wasn't an issue; that if removed it would likely grow back, but it began to interfere with his comfort... sitting, restroom, getting up on his favorite chair, etc.
* I consulted with DoveLewis and given the ever growing tumor, his quality of life was paramount.
* Surgery was successful and the doctor and staff were absolutely amazing.
* Communication often seems like a lost art, but not at DoveLewis. I never dealt with a recording; delayed contact, etc. They are organized and knowledgeable, with marvelous surgeons and staff. They answered all concerns and provided tremendous after care.
* This is our pups second time at DoveLewis. He was struck by a pickup five years ago and we transported him to DoveLewis. Thanks to them he is still with us.
* Thank you for everything.
* Our local vet said it wasn't an issue; that if removed it would likely grow back, but it began to interfere with his comfort... sitting, restroom, getting up on his favorite chair, etc.
* I consulted with DoveLewis and given the ever growing tumor, his quality of life was paramount.
* Surgery was successful and the doctor and staff were absolutely amazing.
* Communication often seems like a lost art, but not at DoveLewis. I never dealt with a recording; delayed contact, etc. They are organized and knowledgeable, with marvelous surgeons and staff. They answered all concerns and provided tremendous after care.
* This is our pups second time at DoveLewis. He was struck by a pickup five years ago and we transported him to DoveLewis. Thanks to them he is still with us.
* Thank you for everything.
Harlan Barcus
Our 14 month old Siberian Husky/Border Collie puppy, Sable, had an intestinal blockage and required emergency surgery. She was so sick, and I am sure she would have died were it not for Dove Lewis. After removing 16" of her small intestine that had twisted, strangulated, and died (and washing the sepsis our of her abdominal cavity), she spent 3 days in ICU. The quality of the surgical procedure and post-op ICU care was stellar! The communication about the procedure and Sable's condition was outstanding. From the communication with the surgeon, to the doctors, to the techs, to the front desk personnel - it was all consistently excellent. And the tender, loving, care and compassion shown by everyone to Sable and us was amazing and heartwarming. Thank you for saving our little girl's life!
Sandi Milone
They saved my little Sam! I came home one day, and my little pineapple green cheek conure, Sam, was super lethargic, wasn't eating, even his favorites, and all I could think about was my mom telling me years ago that by the time a bird starts showing symptoms, is probably too late. I rushed him over the DoveLewis, and they got to work, in spite of my see-you-next-Tuesday behavior--I was an absolute mess. They explained my options in an empathetic way and my little Sam came home the next day, nearly back to normal. I administered the antibiotics I was given, and within a couple days, he was flying around, biting my feet like usual, eating normal, fighting like a demon every time I had to give him medicine....I've been giving him about 1,000 kisses a day ever since. Thank you for saving him. I don't know what I would've done. He's been my little guy for the last 10 years and means the world to me.
Michael Seidl
We had a minor emergency with our dog while we were traveling, and a pet sitter was taking care of our pet. We had never been to DoveLewis before. We were super impressed with the immediate phone contact and help from the front office. We got signed up, did everything electronically, and the pet sitter was able to get our dog seen by a vet at the ER. Everything worked very smoothly, and your staff was great!
Barbara B
They listened, explained, helped my cat during a life threatening situation. The front staff is AMAZING, so kind!
Jessica Carter
I brought my small dog in because he had something lodged in his throat effecting his ability to breathe, I could see it but couldn't reach it. I rushed him in and they immediately called for urgent triage and saw him very promptly. Thankfully (and of course!) he managed to swallow it by the time they looked into his mouth. They took vitals, all were reassuring, and we were abled to go home, crisis averted. It was nice to have them be just as happy and relieved as I was that the urgency passed without intervention. They were so kind and we were able to joke about the dog needing to do chores to "pay back" the unneeded vet fee. They kindly refunded that fee since he didn't need the dr to evaluate which was a happy bonus but completely unexpected. I've used DL several times before with other pets and have always found them to be kind, compassionate, and appropriately prompt for any emergent issue we're having.
Chelisa DeAnda-Hescock
All the staff members showed my daughter and I so much compassion and kindness. It was truly appreciated on such a difficult day.
Very caring people who are knowledgeable about animals. They treated my dog as they would their own.
Its very helpful to have a place to go when something is wrong with your pet and maybe you are worried.
Its very helpful to have a place to go when something is wrong with your pet and maybe you are worried.
Jennifer Jenkins
My dog was seen and admitted to the ICU for an emergent situation. Every member of the staff was kind and knowledgeable. They took excellent care of my fur baby, providing frequent updates and plans. I am so grateful for the specialized care provided!
Christina Frank
I came into the doors of this hospital and was recognized immediately bye this red head fellow they came out with a stretcher and quickly took him in to the exam room when he passed they were very helpful and compassionate about my loss my baby boy storm they also helped me with the financial side of everything. And the burial as well I thank God that they weren't to exhausted for they were busy. God people that really care for the animals not the money. Thank you still saddings me I miss my dog storm.
Angie Ziesemer
Compassion was indiscribable from the vet as well as the staff as I dealt with the most difficult day of my life loosing my best friend and love of 21 yrs They were incredible and empathetic and loving I can't thank them enough ever I forever am and will be grateful and thankful for the I'm r compassion and love on that day
B H
I’ve had NOTHING BUT GREAT EXPERIENCES through the years (20+) EVERY STAFF MEMBER WERE ALL GREAT!! Past & current never had an issue with the staff or their service & their prices are very very reasonable, “” blow ya off ur feet reasonable!! These people care & they feel for ya to cause their also “fur-babies” parents to!!
Tralyn Hammond
Well I wasn't able to finish my review of the help your facility did for me, but you crew was very caring to the sadness of having to put my little boy to sleep, he was in so much pain he had kidney disease for 3 1/2 yrs. They were very financially helpful to me. Thank you 😊
ellen pillow
Our elderly dog has been to Dove Lewis twice in the last 6 weeks for different issues. We were treated with great respect and care, and our dog was so well cared for. Communication was excellent, we were welcomed for visits during the hospitalization, and the vets did a wonderful job of getting our dog home as soon as possible.
Chihhui Wu
The staffs are compassionate and really care about the pets and the owners.
bluedotangel 33
Very grateful for the care my old dog has received at Dove Lewis. She's had a couple of unfortunate things happen in the last 6 months...a fall down stairs and a seizure. We are fortunate to have an emergency care vet open 24/7 who gives such excellent care to both pet and human. Thank you so much to the veterinarians, techs and counter/intake people.
Kevin Jenkins
This is the place to go for all your pets vet needs 24 hours a day. The staff is amazing you pet will be cared for as it was there own. My family received a hand written card from the staff in our time of need. This place is wonderful.
Nicole MIller
I brought my kitty Max in for what I perceived as in a medical emergency turn Out it wasn’t, but it did require Some intervention. I don’t remember the name of my veterinarian, but he was super amazing and The Vet text The Vet nurses whatever you guys are calling them. We’re super fantastic all in all. I love that whole experience and couldn’t have asked for a better Experience plus there was drinks and snacks. That’s always a plus.. I would’ve liked it to be a little bit closer to my home in Gresham, but on a larger scale it’s closer than any of the Other 24 hour vet hospitals so I will definitely be bringing my cats back when needed or if needed thank you Dave Lewis for making my experience absolutely pain-free and stress-free.
Marsha Mahon
Dr Josh Cruz was very professional, knowledgeable and comforting.
The caring and very experienced team at DoveLewis saved my Maine Coon kitty. Thank you so much! Truly the highest level of care in the PDX/Vancouver area.
Ryan Willoughby
All of the staff were absolutely fantastic working with my dog Jack, who is extremely reactive in the vet environment. His surgery couldn't have gone better, and the staff here saved his life. There were some long waits during intake that were a bit uncertain and stressful, but keep in mind this is an emergency room and they have to triage based on priority and can never know busy it might get on a given night. Thank you for everything DL team from Jack and I.
Brandy Wright
My dog received emergency surgery and is alive and recovering because of the care he received at DoveLewis. Everyone was kind, competent, and compassionate. I would recommend them to anyone.
JR M
This place is expensive, but the exotic vet there not only helped to save my frog’s life, she also recommended an app (GoodRX download it!) which allowed me to not only find the meds needed with ease, but also saved me several hundreds of dollars. The emergency walk in rate is the same as an exotic appointment as well. This was probably the best thing about them, apart from the amazing staff and vet. Everywhere else was closed out booked up. The visit may have costed a few dollars more than other vets in the area, but I saved money in the long run and they saved my frogs’ lives. Highly recommend.
I feel so fortunate to have this facility so close by in Portland. They have helped me with both of my dogs emergencies, which they survived thanks to their expert care. I also have had to bring in injured wildlife and they are always so kind and helpful. I can't imagine how staff remains so empathetic and heartfelt in this work, so many sick animals each day and their people having terrible days, but the staff is always always so amazing and educated! It's expensive but worth it, they do amazing work here.
Jennifer Guske
Dove Lewis was an oasis for my kitty Coo and her sick tummy. Thank you for the comfort, kindness and thoughtful care. We are now on the path to wellness and understanding the cause. I love my Coo, she is my best friend and my family,and you people got that right away. She is on the mendthanks to your knowledge, advise and great treatment.THANK YOU DOVE LEWIS!
Jennifer Guske
Dove Lewis was an oasis for my kitty Coo and her sick tummy. Thank you for the comfort, kindness and thoughtful care. We are now on the path to wellness and understanding the cause. I love my Coo, she is my best friend and my family,and you people got that right away. She is on the mendthanks to your knowledge, advise and great treatment.THANK YOU DOVE LEWIS!
Jennifer Guske
Dove Lewis was an oasis for my kitty Coo and her sick tummy. Thank you for the comfort, kindness and thoughtful care. We are now on the path to wellness and understanding the cause. I love my Coo, she is my best friend and my family,and you people got that right away. She is on the mendthanks to your knowledge, advise and great treatment.THANK YOU DOVE LEWIS!
Jennifer Guske
Dove Lewis was an oasis for my kitty Coo and her sick tummy. Thank you for the comfort, kindness and thoughtful care. We are now on the path to wellness and understanding the cause. I love my Coo, she is my best friend and my family,and you people got that right away. She is on the mendthanks to your knowledge, advise and great treatment.THANK YOU DOVE LEWIS!
Jennifer Guske
Dove Lewis was an oasis for my kitty Coo and her sick tummy. Thank you for the comfort, kindness and thoughtful care. We are now on the path to wellness and understanding the cause. I love my Coo, she is my best friend and my family,and you people got that right away. She is on the mendthanks to your knowledge, advise and great treatment.THANK YOU DOVE LEWIS!
Jennifer Guske
Dove Lewis was an oasis for my kitty Coo and her sick tummy. Thank you for the comfort, kindness and thoughtful care. We are now on the path to wellness and understanding the cause. I love my Coo, she is my best friend and my family,and you people got that right away. She is on the mendthanks to your knowledge, advise and great treatment.THANK YOU DOVE LEWIS!
Stephanie Jones
My experience at Dove Lewis was exceptional...the workers there took great care in assisting all my needs The veterinarian had a great compassion for animals it showed in her performance as her role as a veterinarian and I highly recommend going to Dove Lewis when in need of pet care for your loved ones.
Heather Peterson
The communication is excellent as well as the high quality of care. The doctors are very patient, very skilled, and answered all our questions. They were very kind as they helped us make some very difficult decisions. The staff is also superb. They are also patient, helpful, kind, compassionate and courteous. Our cat was dying, so it was just the most difficult time and we were treated with such kindness and compassion and we felt our pet was getting the best quality care from a team of people who really love their patients. We could not be more grateful.
Heather Peterson
The communication is excellent as well as the high quality of care. The doctors are very patient, very skilled, and answered all our questions. They were very kind as they helped us make some very difficult decisions. The staff is also superb. They are also patient, helpful, kind, compassionate and courteous. Our cat was dying, so it was just the most difficult time and we were treated with such kindness and compassion and we felt our pet was getting the best quality care from a team of people who really love their patients. We could not be more grateful.
I hope everyone gets the chance to stumble upon this animal hospital. I've taken my beloved dog here in every big emergency that we've had. The 3rd trip to the hospital was the last one. Our little one passed on his 18th birthday under unforeseen health circumstances that nobody could have predicted.
I hope everyone gets the chance to stumble upon this animal hospital. I've taken my beloved dog here in every big emergency that we've had. The 3rd trip to the hospital was the last one. Our little one passed on his 18th birthday under unforeseen health circumstances that nobody could have predicted.
I'm so happy that he got to pass away under his terms. The DoveLewis staff was very kind and understanding in our time of grief. They even waited several hours for a family member to get down from Seattle to have all of his girls around him.
I hope everyone gets the care they need, much like we did. I trusted DoveLewis with my baby's life and they delivered. Your fur baby is the most precious thing in the world when it's also your childhood pet and pseudo little brother, so I wanted the best for him.
He passed with dignity. Thank you DoveLewis. Onyx's legacy will live on forever.
I'm so happy that he got to pass away under his terms. The DoveLewis staff was very kind and understanding in our time of grief. They even waited several hours for a family member to get down from Seattle to have all of his girls around him.
I hope everyone gets the care they need, much like we did. I trusted DoveLewis with my baby's life and they delivered. Your fur baby is the most precious thing in the world when it's also your childhood pet and pseudo little brother, so I wanted the best for him.
He passed with dignity. Thank you DoveLewis. Onyx's legacy will live on forever.
They were great, helped tremendously in a time of need. Very empathetic, and very flexible with financial situations
Jim Springhetti
The vet patiently took time to explain our dog's seizure and answer our questions. He advised no treatment at this time, without any costly blood work or scans.
Brandi Anderson
I recently relocated to Oregon and my 13yr old dog fell ill. I had to make the difficult decision to put him down but I didn't have the money. I found out I qualified for the velvet fund. On the day of my dogs compassionate euthanasia appt the staff was so patient, understanding and very thorough with all the steps leaving me in control. The comfort room probably helped me feel as ease the most. It was like a cozy living room setting to give me private time with my precious Koda in his last moments of life. Dove Lewis even gave me extra time to set up cremation arrangements as that was super important to me. As I become more financially stable, I would love to donate to them on a regular basis to help other fur baby parents who are struggling. 10 out of 10 recommend
Jessie Kitty74
Everyone on staff is beyond nice and caring. They treated us like we were the only ones there. Even when it was crazy busy they took amazing care of us. Someone gave me constant communication about my boy. I am so grateful for the work they do. Yes it might seem expensive but it is worth it. I am so grateful that they are there. They saved my boys life and they are continuing to do so. I also appreciate that they are able to work with my limited budget..
Ian O'Brien
I came in late night with my cat Azrè, she had hurt one of her back paws. I was scared to death and the staff treated both of us like family. Total Angels! I will always recommend Dove Lewis! Ps: Azrè is doing so much better!
Jackie Thomson
During one of the hardest decisions I’ve ever had to make was supported by all staff there. They were incredibly kind and knowledgeable. Allowed me to trust they knew what they were doing and gave me the info I needed to make a really hard decision. They were all incredibly thoughtful and kind and gave us all the time we needed even though I am sure they have to do this many times a day. It still felt very special and I hope you can give them this feedback. Their jobs must be so stressful and they treated us like it was just us. Thank you to them all.
phia tichenor
Everyone at Dove Lewis was extremely efficient, professional, and empathetic throughout the entire process. We were able to schedule an emergency appointment the day of that worked for both our schedules. Both the tech and vet were helpful and answered all of our questions while also providing us next steps, calling to follow up, etc.They even gave my cat a certificate of bravery after his visit. 10/10 experience considering the stress of having to take your pet to emergency services!
classenfamily
Dove Lewis saved our beloved cat's life on Friday. (It doesn't get any better than that, but...) they also exceeded our expectations by providing the utmost care both for our pet and for us. They texted us regular, substantive updates during her surgery and time spent in ICU and seemed to anticipate all of our questions and concerns. (They even sent us an adorable picture of her resting well in recovery!) Every single staff member we came in contact with was extremely caring and compassionate. We can't thank Dove Lewis enough!
classenfamily
Dove Lewis saved our beloved cat's life on Friday. (It doesn't get any better than that, but...) they also exceeded our expectations by providing the utmost care both for our pet and for us. They texted us regular, substantive updates during her surgery and time spent in ICU and seemed to anticipate all of our questions and concerns. (They even sent us an adorable picture of her resting well in recovery!) Every single staff member we came in contact with was extremely caring and compassionate. We can't thank Dove Lewis enough!
classenfamily
Dove Lewis saved our beloved cat's life on Friday. (It doesn't get any better than that, but...) they also exceeded our expectations by providing the utmost care both for our pet and for us. They texted us regular, substantive updates during her surgery and time spent in ICU and seemed to anticipate all of our questions and concerns. (They even sent us an adorable picture of her resting well in recovery!) Every single staff member we came in contact with was extremely caring and compassionate. We can't thank Dove Lewis enough!
classenfamily
Dove Lewis saved our beloved cat's life on Friday. (It doesn't get any better than that, but...) they also exceeded our expectations by providing the utmost care both for our pet and for us. They texted us regular, substantive updates during her surgery and time spent in ICU and seemed to anticipate all of our questions and concerns. (They even sent us an adorable picture of her resting well in recovery!) Every single staff member we came in contact with was extremely caring and compassionate. We can't thank Dove Lewis enough!
classenfamily
Dove Lewis saved our beloved cat's life on Friday. (It doesn't get any better than that, but...) they also exceeded our expectations by providing the utmost care both for our pet and for us. They texted us regular, substantive updates during her surgery and time spent in ICU and seemed to anticipate all of our questions and concerns. (They even sent us an adorable picture of her resting well in recovery!) Every single staff member we came in contact with was extremely caring and compassionate. We can't thank Dove Lewis enough!
classenfamily
Dove Lewis saved our beloved cat's life on Friday. (It doesn't get any better than that, but...) they also exceeded our expectations by providing the utmost care both for our pet and for us. They texted us regular, substantive updates during her surgery and time spent in ICU and seemed to anticipate all of our questions and concerns. (They even sent us an adorable picture of her resting well in recovery!) Every single staff member we came in contact with was extremely caring and compassionate. We can't thank Dove Lewis enough!
classenfamily
Dove Lewis saved our beloved cat's life on Friday. (It doesn't get any better than that, but...) they also exceeded our expectations by providing the utmost care both for our pet and for us. They texted us regular, substantive updates during her surgery and time spent in ICU and seemed to anticipate all of our questions and concerns. (They even sent us an adorable picture of her resting well in recovery!) Every single staff member we came in contact with was extremely caring and compassionate. We can't thank Dove Lewis enough!
classenfamily
Dove Lewis saved our beloved cat's life on Friday. (It doesn't get any better than that, but...) they also exceeded our expectations by providing the utmost care both for our pet and for us. They texted us regular, substantive updates during her surgery and time spent in ICU and seemed to anticipate all of our questions and concerns. (They even sent us an adorable picture of her resting well in recovery!) Every single staff member we came in contact with was extremely caring and compassionate. We can't thank Dove Lewis enough!
classenfamily
Dove Lewis saved our beloved cat's life on Friday. (It doesn't get any better than that, but...) they also exceeded our expectations by providing the utmost care both for our pet and for us. They texted us regular, substantive updates during her surgery and time spent in ICU and seemed to anticipate all of our questions and concerns. (They even sent us an adorable picture of her resting well in recovery!) Every single staff member we came in contact with was extremely caring and compassionate. We can't thank Dove Lewis enough!
classenfamily
Dove Lewis saved our beloved cat's life on Friday. (It doesn't get any better than that, but...) they also exceeded our expectations by providing the utmost care both for our pet and for us. They texted us regular, substantive updates during her surgery and time spent in ICU and seemed to anticipate all of our questions and concerns. (They even sent us an adorable picture of her resting well in recovery!) Every single staff member we came in contact with was extremely caring and compassionate. We can't thank Dove Lewis enough!
classenfamily
Dove Lewis saved our beloved cat's life on Friday. (It doesn't get any better than that, but...) they also exceeded our expectations by providing the utmost care both for our pet and for us. They texted us regular, substantive updates during her surgery and time spent in ICU and seemed to anticipate all of our questions and concerns. (They even sent us an adorable picture of her resting well in recovery!) Every single staff member we came in contact with was extremely caring and compassionate. We can't thank Dove Lewis enough!
classenfamily
Dove Lewis saved our beloved cat's life on Friday. (It doesn't get any better than that, but...) they also exceeded our expectations by providing the utmost care both for our pet and for us. They texted us regular, substantive updates during her surgery and time spent in ICU and seemed to anticipate all of our questions and concerns. (They even sent us an adorable picture of her resting well in recovery!) Every single staff member we came in contact with was extremely caring and compassionate. We can't thank Dove Lewis enough!
classenfamily
Dove Lewis saved our beloved cat's life on Friday. (It doesn't get any better than that, but...) they also exceeded our expectations by providing the utmost care both for our pet and for us. They texted us regular, substantive updates during her surgery and time spent in ICU and seemed to anticipate all of our questions and concerns. (They even sent us an adorable picture of her resting well in recovery!) Every single staff member we came in contact with was extremely caring and compassionate. We can't thank Dove Lewis enough!
classenfamily
Dove Lewis saved our beloved cat's life on Friday. (It doesn't get any better than that, but...) they also exceeded our expectations by providing the utmost care both for our pet and for us. They texted us regular, substantive updates during her surgery and time spent in ICU and seemed to anticipate all of our questions and concerns. (They even sent us an adorable picture of her resting well in recovery!) Every single staff member we came in contact with was extremely caring and compassionate. We can't thank Dove Lewis enough!
classenfamily
Dove Lewis saved our beloved cat's life on Friday. (It doesn't get any better than that, but...) they also exceeded our expectations by providing the utmost care both for our pet and for us. They texted us regular, substantive updates during her surgery and time spent in ICU and seemed to anticipate all of our questions and concerns. (They even sent us an adorable picture of her resting well in recovery!) Every single staff member we came in contact with was extremely caring and compassionate. We can't thank Dove Lewis enough!
classenfamily
Dove Lewis saved our beloved cat's life on Friday. (It doesn't get any better than that, but...) they also exceeded our expectations by providing the utmost care both for our pet and for us. They texted us regular, substantive updates during her surgery and time spent in ICU and seemed to anticipate all of our questions and concerns. (They even sent us an adorable picture of her resting well in recovery!) Every single staff member we came in contact with was extremely caring and compassionate. We can't thank Dove Lewis enough!
classenfamily
Dove Lewis saved our beloved cat's life on Friday. (It doesn't get any better than that, but...) they also exceeded our expectations by providing the utmost care both for our pet and for us. They texted us regular, substantive updates during her surgery and time spent in ICU and seemed to anticipate all of our questions and concerns. (They even sent us an adorable picture of her resting well in recovery!) Every single staff member we came in contact with was extremely caring and compassionate. We can't thank Dove Lewis enough!
classenfamily
Dove Lewis saved our beloved cat's life on Friday. (It doesn't get any better than that, but...) they also exceeded our expectations by providing the utmost care both for our pet and for us. They texted us regular, substantive updates during her surgery and time spent in ICU and seemed to anticipate all of our questions and concerns. (They even sent us an adorable picture of her resting well in recovery!) Every single staff member we came in contact with was extremely caring and compassionate. We can't thank Dove Lewis enough!
classenfamily
Dove Lewis saved our beloved cat's life on Friday. (It doesn't get any better than that, but...) they also exceeded our expectations by providing the utmost care both for our pet and for us. They texted us regular, substantive updates during her surgery and time spent in ICU and seemed to anticipate all of our questions and concerns. (They even sent us an adorable picture of her resting well in recovery!) Every single staff member we came in contact with was extremely caring and compassionate. We can't thank Dove Lewis enough!
classenfamily
Dove Lewis saved our beloved cat's life on Friday. (It doesn't get any better than that, but...) they also exceeded our expectations by providing the utmost care both for our pet and for us. They texted us regular, substantive updates during her surgery and time spent in ICU and seemed to anticipate all of our questions and concerns. (They even sent us an adorable picture of her resting well in recovery!) Every single staff member we came in contact with was extremely caring and compassionate. We can't thank Dove Lewis enough!
classenfamily
Dove Lewis saved our beloved cat's life on Friday. (It doesn't get any better than that, but...) they also exceeded our expectations by providing the utmost care both for our pet and for us. They texted us regular, substantive updates during her surgery and time spent in ICU and seemed to anticipate all of our questions and concerns. (They even sent us an adorable picture of her resting well in recovery!) Every single staff member we came in contact with was extremely caring and compassionate. We can't thank Dove Lewis enough!
classenfamily
Dove Lewis saved our beloved cat's life on Friday. (It doesn't get any better than that, but...) they also exceeded our expectations by providing the utmost care both for our pet and for us. They texted us regular, substantive updates during her surgery and time spent in ICU and seemed to anticipate all of our questions and concerns. (They even sent us an adorable picture of her resting well in recovery!) Every single staff member we came in contact with was extremely caring and compassionate. We can't thank Dove Lewis enough!
classenfamily
Dove Lewis saved our beloved cat's life on Friday. (It doesn't get any better than that, but...) they also exceeded our expectations by providing the utmost care both for our pet and for us. They texted us regular, substantive updates during her surgery and time spent in ICU and seemed to anticipate all of our questions and concerns. (They even sent us an adorable picture of her resting well in recovery!) Every single staff member we came in contact with was extremely caring and compassionate. We can't thank Dove Lewis enough!
Sunny Moore
So impressed with the kindness and compassion of all the staff at DoveLewis.
Danielle Currey
In a scary emergency with our pup, the staff at DoveLewis were amazing, calm, professional, and responsive. Our dog was well taken care of, updates were detailed and compassionate, and the difficult topic of finances was handled with care and understanding. I highly recommend DoveLewis for any emergency with your furry family.
Wonderful doctors who diagnosed our dog's injury and got her on the right meds when our regular doctor couldn't. Can't say enough about their professionalism and follow up. The work they do round the clock is heroic!
In a scary emergency with our pup, the staff at DoveLewis were amazing, calm, professional, and responsive. Our dog was well taken care of, updates were detailed and compassionate, and the difficult topic of finances was handled with care and understanding. I highly recommend DoveLewis for any emergency with your furry family.
Lindsay Henrickson
My pet was at his end of life.Dove Lewis was so kind and caring.The dr.said i can spend as much time as i needed with him before he taken to heaven.So thoughtful of her.And I was not left with a huge bill.Thankyou all for being kind during this very hard time.Rest in Heaven my sweet Billy!
Kayla Maciel
I wish I would’ve made this review sooner. It is only after going to another emergency vet that I realized how excellent Dove Lewis is compared to other facilities. They offered our exotic pet a peaceful passing and treated us with such compassion and gave us all the time we needed. This has been the only facility to treat a rat patient with just as much care as a standard pet. They were very understanding and sincere when they offered us condolences. We were offered water and tissues while we mourned and given multiple informed options before deciding to put our little guy down. They offered fur clippings and paw prints—something no other emergency service has been willing to do for a rat. Looking back, we are so grateful we brought one of our little ones here. They are the standard for pet care.
Debbie Austin
We needed to put our 16 year old fur-baby to sleep yesterday. My daughter and I were a complete mess, I couldn't even drive to or from Dove Lewis so my daughter did. I cried so much and the people and doctors were so kind to Bubba and patient with us. I HIGHLY recommend this place 🥰. Thank you to all who helped us!
Lila Davidson
I came in yesterday because my kitten was showing signs of pain and vomiting. They got my kitten in fast, gave him pain and nausea meds, and got him X-rays. I was told he needed surgery, and when I started sobbing, they comforted me and helped me figure out financials and even referred me to another Vet hospital to receive cheaper care. I felt nothing but love and kindness from the whole staff at DoveLewis. I would highly recommend them to anyone needing emergency vet care.
ChuJu
In urgent situations, Dr. Peterson and her staff's quick response were able to avert a crisis. Among emergency hospitals, this place is considered the most recommended.
Junie Jams
My little guy didn't make it. We had to say goodbye to him. The staff and doctors were Amazing. They allowed us to spend time holding him and love him right up to and during the final medication administration. Im still so heartbroken 💔 and I can't go 10 minutes without crying. Everyone there was so wonderful. Thank you for making the worst day of our lives as comfortable as possible. And for giving Osso the best care possible.
Bio Bio
I wish I could give them 5 stars. But the reason why I'm giving them 4 stars. It's because the front staff make you feel important. They make you feel like your situation with your animal. It's important they go above and beyond to try to make you comfortable and your animal comfortable. They try to answer as many questions as possible to the best of their ability. The nursing staff, it's amazing They try to comfort you. They try to comfort your animal. They tried to guide you through the process to their best. Their ability, the doctors are amazing. The doctors try to answer every question. To their best of their ability, they are gentle and loving to your animals. The problem I have is the pricing. It's extreme, and it's a lot, especially for people better on tight incomes. Yes, it is amazing that there are donors that donate so that dove Lewis. Can create grants to help people, and they're animals. But that just basically covers a quick visit. Add a consultation It doesn't cover blood work and x-rays and other things. That may help your animal and help you. As well
I wish there was a way that they could lower those prices so that people could get They're dogs betterhelp are there animals betterhelp
That they need. And I wish the everyone could make some type of small donation so that we as a community can help each other and all of our pets. Dove Lewis is an amazing hospital, and they deserve to get any and all types of help that they can from the community so that in return, they can help their community better. I think this hospital, it's amazing and the staff there are amazing. And anyone that takes their pets there Would receive blessings because of how amazing these people are? I just wish the pricings we're more affordable. I wish they had a better system in place for people that cannot receive pet credit. Other than this, Dove Lewis is amazing and A. Blessing To both owners and they're animals thank you Dove Lewis 🕊
Sue Wilson Cordle
Our Brady the Orange Cat had been sick for some time, but took a turn for the worse on a Sunday when our vet wasn't open. We went to Dove Lewis in the NW and they were so wonderful. They helped us transition our sweet boy with kindness and compassion. And although the cost of euthanization is not one any person wants to pay--we thought the rates were reasonable compared to others. Everyone there was just great. I would support their efforts and donate to them for all they do for animals in their care
I was advised by my vet to bring my kitty cat to ER because she hasn't been eating or drinking for 2 days, she was vomiting. I spent the 6 hours because my cat wasn't in a critical condition. They ran blood work, gave her fluids and nutrition IV. They have me anti-nausea pills to go and referred me to internal medicine specialist.
Eric
We had a major scare with our 9 year old dog in March 2024. It was quite a traumatizing experience as we hadn’t really internalized that our little one is now an older dog. Every single step of the way the medical professionals and administrative staff at Dove Lewis were phenomenal. They were compassionate both to our dog and to me as a distraught, distressed person. I appreciated the total honesty about the prognosis. They saved my dog’s life and gave us more years with my companion who I’ve had since he was a few months old. He gets to see the ocean for the first time soon. He’s getting excellent veterinarian care now. And I have every reason to believe that when it’s time to say goodbye, I’ll be able to do so in a gentle, loving way so that his final moments are filled with comfort and happiness. I will be forever grateful to the people at Dove Lewis who truly excel at what they do. Whoever is reading this at Dove, please know that the excellence you bring to your field is very apparent, and that you helped my family and my precious dog through one of the hardest experiences of our lives. My sincerest thanks and my deepest gratitude.
Eric Smith
We had a major scare with our 9 year old dog in March 2024. It was quite a traumatizing experience as we hadn’t really internalized that our little one is now an older dog. Every single step of the way the medical professionals and administrative staff at Dove Lewis were phenomenal. They were compassionate both to our dog and to me as a distraught, distressed person. I appreciated the total honesty about the prognosis. They saved my dog’s life and gave us more years with my companion who I’ve had since he was a few months old. He gets to see the ocean for the first time soon. He’s getting excellent veterinarian care now. And I have every reason to believe that when it’s time to say goodbye, I’ll be able to do so in a gentle, loving way so that his final moments are filled with comfort and happiness. I will be forever grateful to the people at Dove Lewis who truly excel at what they do. Whoever is reading this at Dove, please know that the excellence you bring to your field is very apparent, and that you helped my family and my precious dog through one of the hardest experiences of our lives. My sincerest thanks and my deepest gratitude.
This week we had our first visit with Dr Katz (internal medicine) and she arranged for a neurology consult to take place immediately, saving us an additional trip. Both Dr. Katz & Dr. Pastina (neuro) were incredibly compassionate and thorough & I was impressed at every step of our two hour appointment. This was by far the most pleasant experience receiving bad news about our beloved Magnus. Veterinary care is expensive, speciality care even more so, and yet the cost seemed so reasonable. I can't recommend this speciality clinic enough. Well worth the one hour plus drive from our hometown.
Kevin Walter
They were wonderful! My experience was that they were very efficient, knowledgeable, professional and they got right to the correct problem and we got things solved correctly the first time! My beautiful Tuxedo Cat is happy and healthy again!
Shelley Rutledge Paulson
Today was our first visit with Dr Katz (internal medicine) and she arranged for a neurology consult to take place immediately. Both Dr. Katz & Dr. Pastina (neuro) were incredibly compassionate and thorough & I was impressed at every step of our two hour appointment. This was by far the most pleasant experience receiving bad news about our beloved Magnus. Veterinary care is expensive, speciality care even more so, and yet the cost seemed so reasonable. I can’t recommend this speciality clinic enough. Well worth the one hour plus drive from our hometown.
Sharla Savage
I had to put my 16 year old cat down and they made me feel comfortable and was there for me 100%. The staff and Dr walked me through everything and was very compassionate. It was so hard but they helped me through it! I couldn't have done it without them😭 I was very impressed with this place and if I ever get another animal, this would be the first place I would take them. Thank you for being so kind and compassionate 🙏🏼 I appreciate you taking good care of my Baby
It's taken me a very long time to write this review, but here goes. I hope that anyone looking for any kind of veterinary care for their pet will find this information helpful.
Sara Santoro
It has taken me many months to be able to leave this review, because my experience at DL was quite painful - our visit ultimately resulted in my sweet old boy passing - but the care, communication and professionalism of our experience, as hard as it was, couldn't have been better. The staff was so kind, warm and patient with us even though they were obviously busy. The vet we worked with was fantastic, thorough and helped us through one of the hardest decisions we've ever had to make. Working in a vet clinic seems like a very hard line of work for so many reasons and it seems like a mostly thankless job. I, however, will always be so grateful to the people at DL for helping us through one of the hardest things we've ever been through. Thank you.
Shauna DesJardins
Their empathy and compassion is so above and beyond. Dr. Campbell assisted us with a very complicated case with our dog. They did everything they absolutely could to improve her quality of life. Ultimately she did need to euthanized due to her cancer being throughout her whole body and past the point of treatment. Dr. Campbell remembered us and Sky when we came in during the night needing to euthanize her and she immediately stepped up to support us. Everything was explained with compassion and no rush what so ever. They have a “comfort room” where they let us take our time saying goodbye and giving her treats in an environment that looks like a home not a hospital. When we decided we were ready she explained everything and allowed us to talk. They laid out very nice blankets on the floor and we sat next to Sky and petted her. It was so calm that when the doctor checked her and informed us she had passed I told her “I didn’t know death could happen that peacefully”. The words she shared next helped me more than I say. The empathy from every staff member was greatly appreciated. Very loving place to be even in hard times.
Tom B
Our Puzzle suffered a saddle thrombosis last Sunday and we made the 2 hour drive to Portland to get to the nearest emergency vet clinic. There were several available, however, the clinic we initially contacted referred us to DoveLewis as they have the requisite equipment and specialists to treat this condition. When we arrived there were a number of pets awaiting treatment for whatever they were experiencing. The front desk welcomed us and politely told us there'd be a short wait. But we were then asked what we were there for. When we said, "suspected saddle thrombosis," stuff happened quickly. Puzzle was immediately admitted and treatment was not delayed. That level of "triage" was astonishing and appreciated. As we waited to have a visit with the vet post-admittance, we saw this played out time and again. On a Sunday. Busy as heck. So kudos to the frontline!!! The vets and techs we saw over the next couple of days were equally professional, and immensely kind. Puzzle is now back home. We credit DoveLewis in creating this opportunity. Thank you!
Jessica Neary
Dove Lewis was phenomenal, I was referred after my dog got a terminal diagnosis from another urgent care and the team was able to run some tests and recommended surgery to remove a mass. He was so well taken care of and I received updates at every step after he was admitted. At the very least they gave him a much better quality of life, and best case he has many more years with me. Thank you to everyone from the front desk staff, nurses, and vets that were part of his care!
Shannon Perry
The staff was gentle, kind, and thorough. They helped me with the shocking, unexpected necessity of putting my beautiful beloved cat Dolly down. It is never inexpensive, but there are apparently some services to mitigate this in some cases. They did the best they could. I felt their kindness throughout the process. I felt her peace as she passed. I’m grateful for their support in my grief.
Melissa Sherry
Dr. Carrie was phenomenal. She was so kind and thoughtful with sharing information. She made us feel like our dog was well taken care of. We waited for just about two hours for emergency services on a Saturday night. They kept us aware of everything that was happening. Gave options for how to move forward and were very honest and transparent about costs.
Rhonda Allen
My Lucy went in last Saturday for parvo she made it eating bland but doing well She actually played today thank u So e Lewis For saving my baby girl
Evergreen “EvergreenLayne” Layne
Portland is lucky to have DoveLewis. Our border collie needed emergency bowel obstruction surgery on the weekend (stop eating socks!). The entire experience with DoveLewis was exemplary from the front desk check-in (they came out to the car to get her and were super empathetic) to the surgery (surgeons are on call and available even on the weekend) and even the payment (they direct billed our pet insurance and made everything streamlined). This was a stressful few days for our family and DoveLewis helped us every step of the way.. We love Dove!
Katie Shepherd
I wanted to thank you guys for the high level of care you brought Ellie. I am very sad to say she passed away this afternoon, but the doctor who saw her was so thorough. Thank you for providing relief via pain meds in her last few hours. That was a big relief for me.
Jessica Woods
They took great care of my male nuetered kitty. We were worried he had a blockage but only ended up being a UTI. The Vet explained all the cost options of full testing vs basic testing. We did the abbreviated blood test to check for kidney issues and a urine test. Initial check in cost was reasonable ($213). Medications were less than quoted, and costs were itemized with no extras added. The only downside was how long we were there, BUT it is an emergency facility, and 2 emergency surgeries came in while we were there. Tutu was resting comfortably while we hoped for a urine sample. They also wrote a pain med prescription in time for me to go get it at Walgreens before the pharmacy closed and come back. Other medications they were able to fill on-site.
Jene VHB
From start to finish, the care & comfort was outstanding at Dove Lewis. The painful decisions of saying goodbye to my beloved pet was made so much more bearable. I have the highest praise for Dove Lewis staff
Ashley Cole
Forever thankful for Dove Lewis! After spending over a month with my vet trying to figure out why my fur baby was sick, they found the answer in less then 8 hours. They communicated so well about his procedure and took such good care of him & myself during a stressful time. Thank you dove lewis!!!
Sharon Driskill
I love this place people are so nice and they are considerate and so compassionate with whatever needs to be done they take their time and are one in a million I wouldn't go anywhere else in case of an emergency or urgent case they took care of my kitties very well and I thank them for all their hard work and love they give all the animals they work with thank you and I would highly recommend them highly
Ash Canty
I had to end the life of my beloved companion Puff and every single person here treated us with such compassion, love, care and gave us the sacred time we needed to say goodbye. I could not have asked for more. Thank you from the bottom of my heart and I'm so glad this place exists. ❤️
Debby Kubly
My dog was bitten by another dog. The vets and staff at Dove Lewis explained what had to be done (stitches and a drain). They explained all of the meds my dog needed and what kind of care he needed at home. They were friendly and kind. Would definitely recommend this place to other pet owners. My dog is doing well and his stitches come out next week.
Chris & Gretchen
Thank you for your help & service with a chalenging surgical emergency. The level of communication & frequency of updates kept us secure and in the know until we could make it back from a vacation and local to the area.
Clifford McCoy
I had no problems when taking my cat here. They were kind, prompt, and were happy to answer my questions. I didn’t wait a huge amount of time, and the vet was knowledgeable. They easily sent my cats record to our primary vet and were transparent through the whole process. Yes their phone times are long but they are clearly understaffed which is of no fault to those already working there. If I have the misfortune of needing emergency pet care again I will be happy to bring them back here.
Rory Abraham
We are lucky to live somewhere with such advanced vet care. They’ve been great with follow-ups too. Grateful for the team taking good care of our pup, even though he’s very very sick.
Shari Rhyne
We took her dog nova here. The staff here were absolutely amazing. They were caring and thoughtful and walked us through everything. They were going to do. Kudos to the staff here for being amazing at this very rough time of saying Goodbye to nova
Sarah Miller
We love and appreciate DoveLewis they saved my cat when I was unable to afford the procedures he needed. Two years ago he arrived there dying and today he is now healthy and thriving ! Thank you all so much!
chris Jacobo
We were extremely happy with the patience and care provided to our temperamental Pyrenees. We felt heard and our dog was taken care of with nothing but great care and expertise. Loved Jed and Hailey at the front desk and the amazing Dr. Durfey. Thank you
Chuck Fahsholz
DoveLewis has very caring and professional staff from receptionist to Drs. Urgent care was great for our cat’s needs.
Jessica Stanley
I can't believe how amazing this place is. From the ladies at the front desk of internal medicine, techs, and doctors. Bringing your fur baby in is never a comforting time, and each time I've been in, I was treated with so much genuine care and empathy. I walked in nervous for what I was about to find out, and was immediately comforted by every single person I encountered. My cat has struggled with bouts of pancreatitis for 4 years, and in 1 visit they were able to figure out what was going on, and my baby is happier and healthier than ever. If I could give them 100 stars, I would. I happily drive all the way from Salem to bring my baby to them. They are the best!
Vic Hill
Thankfully, I haven't yet needed to use their emergency services for my pets. My review relates to their fantastic phone service. I've called with questions regarding whether I should take my pets in (Thankfully they were okay), and the staff were super kind and professional each time. If, God forbid, I do need emergency or urgent care services for my pets this is the first place I'll take them.
Melinda Meents
Extremely kind and compassionate team. They were with us every step of the way for our beautiful baby’s end of life care. It was the hardest day and unbearable pain to have to say goodbye to our beloved baby but the team really supported us and were very patient and accommodating to all of our requests. Genuinely loving and kind hearts work here. They felt like friends of our family during our saddest and most painful vulnerable moments.
Lori Day-Reynolds
We brought our 14 year old dog, Shasta, in around 2 am as she was having trouble breathing. Staff were awesome both in tone and responsiveness. Shasta had passed by shortly after 3 but that passing was eased for her and us by the actions of the staff at Dove Lewis.She had a good life and a good passing. Thanks you
Lisa Morlan
I’ll never forget walking through their doors with my dog seizing in my arms, the front desk quickly called for help and he was rushed to the back within seconds. They are calm, caring and up front about costs. I appreciate Dr Cruz for being an advocate for what was best for my dog when considering end of life. He walked me through the whole process, they provided a dim room with a couch, told me to take as much time as I needed to say goodbye to my best friend. I sat there for an hour snuggling him, I was never rushed. They provided necessary medications to make sure he was comfortable during this time. A big thank you to Noelle, for being such a kind and genuine person. She offered me a blanket while I waited, she coordinated the cremation details, handled the invoices. All while staying calm but so supportive during such a difficult time. Was it expensive? Absolutely. But if your pet is experiencing a true emergency, this place is your best option for care.
Andy Marker
DoveLewis is a special place. I think my dog Astro and I were treated there better than I have ever been as a human. The staff is very nice, efficient, kind, and sat with me and explained all I wanted to know about the cancer my pup has, treatments, procedures, etc. Jamison, Emma, John at the front desk, everyone...an amazing company of dedicated pet AND Human lovers! AM
Alice Schoppert
The day I brought my African Grey Parrot to Dove Lewis, I woke to him on the bottom of his cage not being able to move. I didn’t know where to take him so I got on google to search. It didn’t take long to figure out Dove Lewis was the place to go. I knew my bird was in real trouble, most likely going to die. When I got to the hospital, they knew my bird’s condition was very serious & took him to see the veterinary right away. The vet explained how he died as she was taking him out of the carrier. The doctor was very kind & compassionate explaining & answering all my questions. Then another gal came to finalize the visit. She as well was very kind, caring & compassionate. Even though my Bird passed, my overall experience was a very kind, caring, compassionate setting. Even the gal who checks you in was very kind. I will recommend Dove Lewis to my friends & family. Thank you to all who made my bird’s passing a little more comforting. I am forever grateful.
Sharon Sandlin
Please bring your pets here. They are wonderful people that took care of my cat. I am extremely grateful.
Kylie Culver
We came in under stressful and upsetting circumstances with our pet in critical condition. The staff was very prompt in their response, and provided thorough and compassionate care.
Angelique
Thanks to dove Lewis for all the compassion with my pets always made me feel at ease with my pets health! When it came to my dog passing they gave me the time to say good bye and took good care of him and his needs. I will always recommend dove Lewis to anyone in need of care for their pets!
Paula Wing
My cat Benny was having issues with his kidneys and was sadly not doing well.I brought him to Dove Lewis on a Sunday and the Dove Lewis Team were so kind and caring and made me and Benny feel like family! That day with the care of the most caring vet, the decision was made to euthanize My sweet Benny and release him from more suffering. The team was so good to us!! Kind and compassionate. Sincerely, Paula Wing
Alison Grissett
I have to start by saying I'm very picky of anyone taking care of my 20 year old cat, especially as I work in vetmed myself. Everyone was very kind, respectful and informative in my time of panic. Yes, you will wait depending on day and time, yes it will be pricey.... it's the same at a human er. They were great!
Sheila Washington
I really appreciate the compassionate care the staff at Dove Lewis showed for me and my senior dog. Unfortunately, I had to make a difficult choice for my pet which would have been even more difficult if not for the patience and compassion they showed us.
Philip Moody
My male cat Atreus was dealing with a bladder stone and had a temporary blockage occur. I called and rushed in to Dove Lewis and they were able to help him and get him back to his normal self! They also helped me find an affordable surgery option. The care at the ER is top notch and they do the most critical cases first. Atreus is back from surgery and doing well!
Zoe C
These wonderful people truly go above and beyond. My dog was attacked by another dog and when we arrived to dove Lewis it was insanely busy. We had a long wait, but despite it being so busy and late, everyone working there was so comforting, caring and truly took the time to listen. When we got to chat with Doctor Peterson he really took the time to listen and explain. I can’t imagine how many animals he had to help that night, but he was so calm and kind, and gave us time to digest the information. All around wonderful and thorough staff. I have no doubt they love care for every animal that comes in.
Torrancejane
Be prepared to wait for a long time. This is an ER and they triage based on the needs of the patients. You are also paying a higher price because of it being an ER. Also be prepared to pay more than what you pay as a "deposit" for the treatment needs. That being said, my cat is well and was taken care of. The overnight front staff is very kind and patient under pressure. The doctor was nice. My only issue is that billing information was provided poorly. The estimate they give you has a range but I was told that it should be at the lowest end estimated and that if i needed to pay more i would receive a phone call. I arrived the next day to pick up my boy and was told i owed an additional amount. The front office had no idea why and could not explain it. I will pay what i need to but want to know the why behind it. I then spoke with the financial coordinator, Adrienne?, she was kind and explained the breakdown to me. I let her know that I oversee a billing department and would recommend some verbiage training to the front staff and the docs. Please don't tell your patients that is all they are going to pay if it could be more. It messes up financing and is also generally frustrating. Maybe having an overnight financial coordinator on staff would help to relieve this type of issue. Thank you for taking care of my furbaby!
I need to thank Dove Lewis. No one wants to have to visit them, but I'm so grateful they are there when needed.
Carlos Pineiro
DoveLewis is an amazing animal hospital. Professional, caring people who know how to get the job done right with realistic moderate pricing. Dr. Flaminio and the incredible staff worked above and beyond in service for me and they don't even know me. It's obvious that's how they treat everybody. Beverly, my 26 year old turtle suffered from a fractured plastron, fixed at DL. Bev needed a modified basking platform and is back in her tank after 4 months in recovery. I wish there was a 6 star option.
Nicole Craig
We rushed my family member's cat here last night, and they got him in right away and cared for. Chase Bank had a major service outage last night, and I was unable to access much of my money. The person at the front desk was very helpful, and a stressful situation didn't impact care.
Mindee Tran
I am so glad that Dove Lewis was there to help us in our time of need. In a terrible situation, when a member of your fury family is in pain or injured, it is an extreme comfort to know that Dove Lewis is there. Special thanks to Dr. Forman and staff!
Stephanie Johnston
My dog had an infection at his neuter site. He was given immediate attention and I was kept updated while waiting. He had to spend 2 nights in the clinic. I was updated by phone each day. Everyone is very kind and understands your anxiety at your pet being ill. I would recommend them to any one whos pet needs vet attention.
C Taylor
Our boy, who usually has the most beautiful smile, lost feeling on his right side. We made an appointment for urgent care the following day at Dove Lewis. They are super great, professional, fast, understanding. Behind us in line was a dog that had just had a seizure. The receptionist kindly stopped our check in to see to the poor pup (we gladly stepped aside and I appreciate that they did this. I would have wanted this too if my pup had a seizure). We left with a clear path of ideas and great explanations on where to go from here. Bruce is doing fine. Just a little droopy and something that could go away on its own. Thank you, Dove Lewis
Rachelle Walters
Dove Lewis took great care of our dog
Mariel Oday
Dove Lewis walked me through one of the hardest experiences of my life with kindness and grace while also providing excellent information as it was happening. My cat passed at home with me and my husband holding her minutes before leaving for an emergency visit to Dove Lewis. When we got there they anticipated our arrival and ushered us into a private room and took Violet to have her heat beat taken. Sadly, she was already gone, but they let us say goodbye to her in a softly lit room with plenty of tissues and let us know that we could take our time. When it came to making plans for the next steps they gently gave us options for burial and cremation. They let us know that whatever we chose we would receive a paw print and clay paw relief so that we would have a small token of her. Anyone who has lost a pet/sweet angel daemon baby, knows how impossibly hard it is, but Dove Lewis was here for us and I cannot thank them enough.
Samantha Frickey
I had to take my puppy in for an allergic reaction and vomiting. The staff was all so friendly and helpful. Even though she was stable and they had multiple walk in true emergency’s they took excellent care of her and were all working as hard as possible to get everyone seen and taken care of
Vincent Martinez-Grieco
as companions of our dog, Bergman, we obviously tend to hit the caution and take action with any signs of distress or ailment with Bergman. our visit to Dove Lewis was in our minds needed and necessary, and it was to some extent. we were met with positive charge from the reception encounter, had our fears lessened when we spoke with the practitioner and were all set for Bergman's visit. However in the next moments more serious and life threatening situations arrived and we were asked so naturally and kindly to step aside and allow for these emergencies to be handled. we were given clear and easy solutions as to what to do in the urgent care section and given an appointment for the next hours for Bergman to be seen. All of this encounter and change was handled very professionally by staff and we were more than satisfied with our experience at Dove Lewis.
collin keiper
Dove Lewis is an amazing place to take your pet for any medical emergency that needs immediate attention. My husky needed help and due to the severity they were able to wisk him away for immediate triage and help. I couldn’t be happier for everything they’ve done for him and the quality of care with their team. From making sure he was comfortable to educating me on the process of his recovery and insuring I was aware of everything I needed to know to make sure his recovery would go smoothly. Thank you dove Lewis team, I’m so grateful for everything you all have done and will always recommend anyone in need of an emergency pet hospital to your hospital. :)
Verena C
I was skeptical about taking my gravely ill Maltese to Dove Lewis Hospital, after reading some of the negative reviews. I can only say that from the minute we walked through the door, every single staff member provided the most kind and professional care I could hope for. Dr Abe Hilfman is the most knowledgeable, kind and compassionate Veterinarian I have ever met! He provided excellent care for our Dolly and we stayed informed every step of the way and given choices about her treatment. We were also only charged for services that we approved prior to her treatment. The clinic was very busy and every client that walked in was treated with courtesy and the staff kept everyone informed about their pets status. To top this excellent experience off, I must write that I witnessed an elderly homeless person bringing in his sick dog. The staff treated him and his dog in the same courteous manner as everyone else. It brought me to tears to see this in our times... I want to highly recommend Dr. Abe Hilfman and this Animal Emergency Hospital without any reservation to everyone.
Tawny Hampton
Dove Lewis helped us with our beloved rabbit in an emergent situation and then again with a Velvet Assistance Fund appointment. I couldn't be more grateful as a disabled mom to have someone available 24/7 to care for my kid's sick best friend. Their ability to help because of donations is an incredible community resource that we should all feel so lucky to have. Thank you again, Dove Lewis!
Neifa Alvarez
During the difficult time with my Shih Tzu Brownie, I had my first experience with Dove Lewis and it was nothing but positive ! they were so compassionate and caring Dr. Hilfman and staff were absolutely amazing! Unfortunately, Dove Lewis was brownie’s final destination, but in the future if I decide to get another pet, I will rest assured that if they need emergency care, they will be in great hands.
Stephen Mc Adoo
My kitty Sweetpea was coming to the end of her life so I called DoveLewis Veterinary Emergency Clinic and they walked me through the process of taking her out of her misery. She was 18yrs old and was giving up on life . They were so compassionate and supportive on this very difficult situation for me . I highly recommend DoveLewis for all your pet needs , excellent care in loving hands . ❤️
Bruce Rhodes
This was my first time that I had to euthanize a pet myself. It was very painful, but Dove Lewis was recommended bc they were 24hrs and didn't need an appointment. They were helpful and quickly took my cat and sedated her bc of the seizures. In a private room, I was able to say my last words, and she was put to sleep in my lap when I was ready. The staff were clear about the process and understanding.
Mary Carey
I didn't need Dove Lewis for a medical emergency, I brought my dog in to see if she could be a blood donor! Everyone was so friendly!! And while her breed (bulldog) isn't a great candidate for donating, everyone there treated her like a queen! I highly recommend looking into the program so other pets can benefit from blood donations!
Terri Schmiesing
My 3 year old aussie doodle got into Advil and my local urgent care vet told me her kidneys were shutting down - nothing we could do. I brought her to DoveLewis and she was admitted to the ICU. Dr. Barbara Davis and her team were amazing. After 3 days, they had saved her life. Her kidneys are functioning normally again. It was expensive but worth every penny. My eternal gratitude to the entire staff.
lauren milsted
during such a hard time, it was so relieving to see friendly faces. everyone we interacted with was so warm and considerate. somehow, it was also the most affordable vet visit we’ve had in a long time. they included a complimentary ultrasound for our senior pup, and offered more cost effective ways to access medication. Dr. Peterson was absolutely incredible. thank you for taking care of Butters!
Margot Moore
I took my my sweet kitty companion of 19 years in because she was no longer to even walk the last couple of days and I could not let her suffer! Dove Lewis was amazing! They took me in right away. A doctor confirmed her condition and we were going to have to euthanize her. They were so very kind and calming, explaining what was going to happen during the process. They made it so nice for me, since I was so sad. I can't imagine going anywhere else for this service, really! Thank you Dove Lewis and your amazing staff!😻😿
Anet Margot Ris
My cat was attacked by a dog. When I took him to Dove Lewis, they triaged him immediately and assessed that he needed to be seen right away. They kept me informed about what they were finding out and spent time explaining to me in detail what they thought was happening. They treated him and me with respect and compassion. They were very busy, so it took a long time to get discharged, and they are very hard to get on the phone.
Michelle Berlin-Lowe
We very much appreciate the professional, kind & thoughtful care our dog received at her recent visit. Knowing this 24/7 resource is available & ready is wonderful.
Autumn Gonzalez
Let’s talk care and cost! Care was phenomenal, they handled my cat being nervous and getting his temp checked very well, very gentle with him but got the job done. Booking for exam was $185, and after getting subcutaneous fluids, antibiotics, anti-nausea meds, and eye drops, it was $202. So in total $387 for an urgent care visit to treat an upper respiratory infection with a 10 year old cat. They weren’t pushy either with pushing for imaging and blood work and other tests they kept it at the basics but did give me the options IF I wanted them. This is without pet insurance mind you. Figured this transparency would be helpful if you’re looking for urgent vet care.
dan buzdor
I was in a crisis thinking I was going to lose my beloved cat and they saved her. Everybody I worked with was awesome and the communication regarding her care and what next steps would be was spot on. I'm very grateful they were available.
Marta Amar
Recently I had to take my dog into Dove Lewis. I was very impressed with the high quality of service my dog received. All of the staff was very professional and friendly.
Connie Cramer
We had to make the tough decision to put our oldest cat down and John was a wonderful help in doing that. He gave us the time we needed and there was never any hurry and we were treated so kindly. We appreciate the kindness and help we received.
Aranda Curtman
After calling 4 other places when my dog needed urgent care with no availability I was finally able to get my dog in with Dove Lewis within an hour of making the appointment online which was very easy and convenient. I am so appreciative of the care my pup got when I was so worried! Thank you!
Lily Stripedcat
I am so glad Dove Lewis is there. It was easy to make an urgent care appointment online. It was easy to find and park. We were seen promptly. It is a busy place on the weekend but they kept us informed. We were there about 2 hours total. It wasn’t a lot more expensive than our regular vet. They didn’t recommend a lot of expensive tests. It helped that brought all my records and lab reports.
Shiriese Conner
Dove Lewis was absolutely amazing and so very understanding and took the time to listen to everything I had to say and was worried about! I took my 5 yr old Quaker parrot (pickles) to dove lewis emergency due to a hard landing he broke his leg and they were so caring and so quick about getting pickles all braced up and on the road to recovery! I will continue to use dove Lewis and recommend them to others as I have never received the care and dedication for my pets as I did there!!! 10/10 recommend!! Thank you dove Lewis team!!! Pickles is doing fabulous!!
Fabiana DeGenova
We brought our sick kitty to DoveLewis and had to make the unexpected and difficult decision to put her to sleep. We never expected that we would not be bringing her home with us that day. To say that the DoveLewis team handled everything flawlessly would be an understatement. They made a truly awful day a little easier. Everyone we interacted with - from the front desk person, to the doctor, to the gal to walked us out the back door so we didnt have to walk through the lobby crying - was thoughtful and considerate and incredibly kind. The doctor walked us through all of our options and answered our questions patiently and with kindess. They even went so far as to call our vet to proactively cancel a follow up appointment we had already scheduled. And today I received a handwritten note from the doctor and DoveLewis team. I hope no one has to be in the position to make this kind of decision, but if you do, DoveLewis is the place to do it.
Becky Denham
I can’t imagine receiving any better care!! It was superb. The triage person was Efficient, very knowledgeable, handled multiple challenges at the same time! Staff were ALL very kind! Dr ?Foreman was excellent. She researched my dog’s problem thoroughly- called poison control and came up with a very practical plan, and communicated wonderfully. I can’t say enough wonderful things about everyone!!
Jacki Wolverton
My dog was at level 10 pain that his regular vet couldn’t get under control. I had heard of Dove Lewis and was able to get in next day with their handy online booking. As soon as we walked in I knew we were going to get him help. Dr Gorman was amazing. She prescribed several meds that have since healed him and gave me all the advice I needed to get Sebastian well. Thank you Dove Lewis!
Tanya Anderson
We had to take our 14 year old dog to the cardiologist to clear him for upcoming surgery with his regular vet due to his heart murmur and Dove Lewis was absolutely fantastic to work with. Their staff and specialists were professional, friendly, and took great care of my senior dog. I would not hesitate to use them again!
David Soucie
i never been to Dove Lewis, but a friend said they are great . well i had decided to put my 12 yr chihuahua to sleep. they had a opening the next day, this place loves and cares and is compassionate about animals. they made me feel welcome and it was about me and my pup, no rush or trying to get you out the door. i said my goodbyes and the whole procedure was done in our room. hes not suffering no more and they also helped me choose assistance for me. my dog passed with divinity and respect. i recommend DL most definately. THANK YOU ALL FOR THE SERVICE TO MY DOG.
Eddie Nakagawa
I went in today for my cat, Cheez It, to get him checked out since he was sick. Right away Rachel at front desk was absolutely so helpful and making sure everything was a smooth process. She was so hospitable and kind and I can't thank her enough! I got there 7:50pm for an 8pm appointment and I got into a room by 7:55. The front desk, while I waited to be helped, made sure someone will be with me and acknowledged me which was great. There was zero confusion or awkward moments in checking-in. The one person who really stood out was Olivia (CVT) in Urgent Care. She really did an amazing job communicating and answering all my questions. She was very gentle with my cat and handled him very well and professionally. I probably asked at least five questions and she answered all of them so kindly and clearly. She helped administer some fluids and medication to my cat as well and again she did so great. Dr. Anne Marshall was the doctor who helped me figure out what was going on with my cat and a cost estimate as well for everything. She was very clear in communicating everything and was so kind. Thank you so much to Dovelewis and to each and every single person I worked with today for making it the best experience possible. And for making me and my cat as comfortable as possible.
Mike Grigsby
Yesterday was my second visit to DoveLewis and in both cases I have been remarkably impressed with the quality of care provided. Always my first thought for urgent or emergency care for my sweet old pup.
Kati Gomez
We brought our dog Lando in for profuse vomiting and abdominal pain. They saw us very quickly and offered extremely reasonable diagnostics. Based on results they offered conservative treatment at home with very detailed instructions to follow up or continue supportive care. It was a rough night, but we knew we were heading in the right direction. In the wee hours of the morning a squeaker from a visiting dog expelled itself from the inner depths of his bowels. We had no idea he had ingested it, and have made sure no other little toys were left behind from his friend. He’s back to his old self this morning, although a bit upset he’s not getting treats and breakfast while we let his bowels rest! Thank you to the entire team, you all were extremely professional, kind, transparent and all around amazing! Knowing what great service you provide, it puts our minds at ease having not only this guy, but a 17 yr old doggo at home to.
Emma
We brought our cat in for UTI or blockage symptoms on Wednesday (7/10/24) and we had a great experience. As soon as we walked through the door we were greeted by the nicest receptionist lady, we told her what was going on and our cat instantly got taken back for an exam. The whole vet team (at least the ones we worked with) were absolutely amazing, our cat was not blocked but they did find signs of crystals forming. The Dr explained what we should do going forward and that was to do a urine test so we did! The Dr also sent home with an stress/pain medication to just relax him and make sure he is not in pain! We got the test back the next day and the Dr was right about the crystals, they aren't horrible so he just recommended to change his diet to a urinary diet to try to dissolve the crystals. Hands down best experience I have ever had at a Emergency Vet clinic, these vets actually cared about your pet and listened to what you have to say. I would highly recommend anyone to go here for an emergency!
Per Milam
Went to DoveLewis for an urgent care appointment for my dog. They got him in the next day and explained everything he needed. Excellent communication throughout and very kind people (vets, assistants, front desk, and on the phone). Very thankful for them.
kjkage Green
We lost our cat” Kosmo to kidney failure he was an amazing cat. I tried to call so many places to help us and all we got was can’t help or need appointment. I’m on a fixed income/they was able to get me signed up for financial assistance. Other places made it hard to find help for him. DoveLewis was the only one that said bring him in and they rushed him back and the vet doctor was honest with us about his condition. I’ve heard so many Stories about pets being treated when the vets know it’s not going to make it just to get 💴 Thank God he was open very honest about Kosmo’s condition/we could have him hook him up to Iv’s but fact was Kosmo still would have died😞he was just to sick and we didn’t won’t to see him suffering. So we made the only choice to let him go.they let us Stay with him through the process😢I just want to say everyone there was amazing . And i diffidently would tell everyone to take your pet here. We are still hurting from our loss/they have offered services for grieving. Just amazing teamwork from everyone
Anna Nowickiweiss
The way this clinic worked with a very difficult decision exceeded all expectations. From the phone call to the actual procedure, each member of this incredible team treated us with an unexplainable kindness. Thank you to the front desk staff, the triage team and to the Doctor. Your work is valued and appreciated.
Josh Stolze
The people were excellent, the care was excellent, and they charged me far less than I was expecting for the urgent care that our cat needed. It's rare to find these days, but these folks really do seem to be in it because they care about the animals more than their wallets.
Madeline Hites
We had one of the worst days of our lives with our dog Winston two days ago. We live in Hood River and were sent by our vet Alpine Veterinary Hospital in Bingen, WA after they realized that they did not have the necessary equipment to perform the procedure needed to dislodge the foreign object that was found in the X-rays. Our dog was in extreme respiratory distress, choking, throwing up and tongue turning purple. Rather than our vet just sending us away or telling us where to go, the physician called the physicians at Dove Lewis Hospital in Portland, reported all critical information and electronically sent over all X-ray imaging to be ready for us on arrival. We drove as fast as possible to Portland and as soon as we ran in and gave his name and info, they were already prepared and ready to triage him in, and later had to call in the surgeon. The front desk employees were so kind and supportive and were even willing to go and get updates for us when we wanted. Heidi (I believe that’s her name 🤞🏼), went out of her way to come sit with us and let us know we could go get air/dinner/sleep and that she would be in contact with any changes, and even facilitated a GOODLUCK kiss to Winnie before surgery, even though it made her have to stay later in her shift! She saw us crying and came over without question to fill our hearts with smiles telling us about all the cute things people were saying about Winnie! 🥹 Dr. Gravelle made us feel so supported and heard and educated us on the status of Winston, his different options, and cost estimates with complete transparency. We got to say Goodluck to winnie, his procedure went great and stayed overnight in the ICU and we picked up my baby in the morning! They even send a middle of the night update email AND pictures… are you kidding me???? Dove Lewis was amazing, and just as serious as a real hospital. He was able to get in, have surgery, stay overnight in the ICU and came home yesterday. 🩷🩷🩷🩷 They were so busy, but functioned efficiently, safely, and cleanly! 🥺🥺🥺🥺Thank you so much!!!! 🩷 Winnie says thank you 🐶🐶
Kelly Indrieri
I took my dog Sully In yesterday morning, quite early and everyone there could not have been more lovely, supportive, professional, and I know they saved my boys life! He went in because he wasn’t eating, and he was projectile vomiting, even water. It turns out he had a severe blockage that resulted in a very complicated surgery, and they worked their magic! I get to pick him up today, but they have regularly updated me throughout the whole process (even sent me a photo) and treated me with kindness and more importantly, treated my boy with love and truly the best caring could get! Thank you to everyone there!
I took my dog Sully In yesterday morning, quite early and everyone there could not have been more lovely, supportive, professional, and I know they saved my boys life!
lisa wilcox
My 8 yr old newfoundland is right now at Dove Lewis with a lung infection. She is being treating with the best care I have ever seen and I am kept updated from home on every thing that is going on. I also can go and visit her anytime, night or day. I know without doubt that she will be home soon.
Carrie Araiza
DoveLewis Veterinary Emergency pet hospital. Their staff was very understanding and sympathetic towards my last wishes for my cat Thomas.
Michele Gardner
My dog has a heart disease and was in heart failure. After a night on oxygen and medication she was able to come home. The doctors knew exactly what to do to get her better! Yes, she still has heart disease and long term prognosis isn’t fantastic but for now she’s fine!
William Denney
Fantastic caring and support. Professional in every way Did everything to take care of our dear boy. We are grateful.
Carol Breen
Professional and so caring. Especially when you have one of the toughest decisions in your life to make. We brought Tilly in when she had only been showing symptoms of kidney failure for a few days that was initially misdiagnosed. Upon arriving at Dove Lewis, we found out after her ultrasound that she had little to no kidney function left. We did the heartbreaking, but humane, thing and the staff were so sensitive to our sorrow. Really helped us through it. And even offer support once our kitty was gone. All you would ever want out of an animal hospital.
David Gillingham
Superb staff providing high tech care with compassion. Our dog was literally dying as we pulled up into the parking lot. Staff rushed outside, carried this large golden retriever in their arms through the doors and began immediate resuscitation. After transfusions and emergency surgery, our pup made it out of surgery alive and headed home with us the very next day. Lots of communication from the staff, both that day and the following days to include a very comprehensive note regarding post-surgical pathology. We are so very lucky to have such professionals in Portland!
Casey K
Amazing place! For just our urgent need they have appointments and we got right in. While I was waiting to check in, people with emergencies were getting helped right away. The staff were so helpful and compassionate. I can’t recommend them enough.
Faith Reed Tijerino
We definitely didn’t come here expecting to lose our Hedgie. All of the staff were so kind and attentive, and we had all the time we wanted to say goodbye. He was a very precious boy, and I’m so grateful we were able to give him a very precious goodbye. Thank you so much for your exemplary care.
Sydney
I had to put my cat down last night and I cannot express how much I appreciate the entire team that was involved. Everyone was so kind, understanding and helpful. It's incredibly vulnerable to be around people when you're making such a difficult decision and I felt completely safe and I got to be with my baby until the end. Thank you guys, seriously. I'm heartbroken, but at least I had some really great people to help me through it.
Chris Garner
DoveLewis was able to get my pet in for a needed surgery very quickly. The explained everything very clearly, and the surgeon and staff did a great job. They also helped me set up follow-up treatment that they weren't able to provide.
Kimberly Marshall
Got an appointment time slot for my sweet little rat for urgent care and I couldn't be more happy with it! She was treated by K. Flaminio, DVM and she was wonderful!! The prices were reasonable, I didn't feel like they were just trying to pump money out of me. All the staff members I delt with were very friendly, helpful and kind. I would highly recommend any rat owner with urgent care needs to go here.
Nancy Mitchell
The Dove Lewis Clinic is simply outstanding when you have a furry family member in trouble. My kitty ingested a foreign body Sunday morning and needed to be seen.. She was taken In immediately and evaluated by the most competent doctor we have experienced. She communicated with me throughout the afternoon until discharge. My kitty is fine and I am so thankful for this clinic. I watched them treat every patient and their owner with such great care and compassion.
Natalie Knoles
Dove Lewis was a fantastic experience. When a pet gets ill, emotions run high. The front desk staff helped to maintain a peaceful and calm atmosphere during a stressful time. The doctor who met with me and my cat was kind, calm, patient, and supportive. He helped me by working with my budget to ensure. that my cat was getting the best care possible within my means. I will highly recommend this clinic to anyone with an animal emergency. 10/10. The only downside was the visit itself was $200 (before any procedures & medications). I understand the need for this, but it can be daunting for low income families. However, they will work with families and their budgets when excess funding is available.
Kirsten Moran
Title: Lifesaving Care and Compassion at DoveLewis Veterinary Emergency & Specialty Hospital I cannot speak highly enough of DoveLewis Veterinary Emergency & Specialty Hospital for the exceptional care they provided to my beloved dog, Rioli. When Rioli fell seriously ill, the incredible vet team led by Dr. Davis, Dr. Thompson, Dr. Ellison, Dr. Mense, Dr. McGuire, and Dr. Tauber worked tirelessly to save her life. Special recognition goes to the heroic dogs Schroeder and Falla, whose blood donations played a crucial role in Rioli's recovery. Their selflessness and the dedication of the entire team at DoveLewis truly saved the day. What stood out to me was the time and dedication everyone at DoveLewis took to explain all details of Rioli's care. During such an emotional and stressful time, their care and compassion helped guide me through the process with understanding and reassurance. I am forever grateful to DoveLewis for their expertise, compassion, and unwavering commitment to the well-being of animals. Thank you for bringing my girl back to health.
Skye Jaszkowiak
The emergency staff, doctors, and facility are incredible! My doggo, Mr. Rex, had a significant respiratory distress emergency yesterday and had to be hospitalized over night. Through the entire process I felt like my lil man was in good hands. Dr. George, Dr. Sarrazin, and the front desk person--I wish I remembered their name, I think it started with an "H"--were incredibly helpful in all the decisions we had to make. I felt like I was involved in the whole process and given very clear opportunities to provide consent for treatment. Both doctors were very dedicated to answering my questions and giving me a very clear picture of the situation with Mr. Rex. Rex also seemed to like and trust Dr. Sarrazin a lot when we were doing the discharge. And, if I trust anyone, it's someone that my dog trusts. Thank you so much for all your kindness and support! Yall do incredible work.
Kayla Smith
I went here for the first time over the weekend because my rabbit became suddenly ill. It was a saturday, so it wasn't too busy when I arrived but became very busy shortly after. She was triaged pretty quickly and brought in the back. I spent 7.5 hours there, and I was irritated when I left because they said she was ready for discharge, but I waited over an hour for them to bring her out to me so I could leave. HOWEVER, the staff was very nice, professional, and honest. A couple of days later, she took a turn for the worst, and I returned. This time, it was a Monday, and there really weren't any patients there. She was immediately taken in the back, and so was I. Unfortunately, my bunny passed shortly after. The staff was incredibly kind and compassionate, and I am thankful for that. I would take my pet there again. And I do recommend this hospital for your fur baby.
Sarah Mason
This has got to be the best veterinary care we’ve ever received. Even crazier for it to be an ER, and even though there was constant waves of other animals, we still received timely, detailed communication. Dove Lewis seems to have a really strong team, who truly cares for the animals and patients. Our dog Lola was not in good condition when we got there, and the staff made me feel very safe and confident in their ability to take care of her. Our dog stayed for 2 days and they would call with frequent updates concerning her health and time estimates. It’s been a few days now since she was discharged, when we brought her in, Lola was throwing up, and had blood in her feces. Now she is pretty much back to her full happy self, they made sure we were provided with all the proper aftercare and I can tell that they do their absolute best to make not only the animals feel safe but us as well too. I highly recommend dove Lewis.
Latoya Robinson
Communication and the quality of care that was shown to me and my doggie baby Chloe was heartwarming. I had to make the decision to let her go and all the staff involved were very compassionate and kind.
Alex McPhee
I had to take my mom’s cat to Dove Lewis last night. The receptionist was warm and thoughtful during a very stressful time. The triage nurse came out quickly, and you could tell was making an effort to my cat the care it needed asap. I really appreciated her. While checking in, another person brought it a dog that had been abandoned. Blind and deaf, missing 2 eyes. The person said they saw the owners drop the dog at the park and drive away. I truly can’t imagine how much the employees here go through on a daily basis. I hope people can show them grace and patience because they are consistently dealing with horrible situations. Dr. Lo was our doctor. She was so kind and so patient. She took the time to get my mom on the phone and walk her through everything going on after she had already done so with me. They made the tough call to euthanize our cat but Dr. Lo was supportive and thoughtful and I truly just can’t say enough about the service we received at Dove Lewis. Even though the outcome was not what we hoped- the experience could not have been better for what it was. Thank you Dove Lewis Team!
Debbie Dotson
The care of your pet comes before anything else .I may have lost my beloved pet but the dove team did everything to make him comfortable and at peace.i already have and will continue telling people how amazing the services are.thank you dove Lewis team .
Alethea Devi
Such a great place to take your beloved pet Companion in an urgent moment. There is no drama but lots of focused care.
Joe S.
Had to put our cat down. Couldn't wait for the 2 week backlog at Humane Society. All staff at Dove-Lewis were most compassionate and caring through the process. I highly recommend them if any of your animals ever need care.
Rachel Raburn
We were on vacation when Grace got very sick and was yelping when we touched her abdomen. We took her to a local vet where they determined she has a large mass on her spleen which was likely actively bleeding. They called in a referral to DoveLewis who agreed to take her for an emergency surgery. We drove three hours to Dove and they performed surgery that night. The staff were all very friendly and professional. We are so glad Dove was able to provide the care and services Grace needed in this very urgent situation.
Dena Holley
Unfortunately we lost our beloved Charlie during our visit to Dove Lewis. That being said, their incredibly kind and empathetic staff made the visit the best it could be under the circumstances. Every member of their team showed real care for us and gave us as much time as we needed to say goodbye. Thank you to your whole team!
Shannon McGinnis
Dove Lewis saved our puppy and gave him the blood transfusions he needed. I will be forever grateful to the fantastic staff that saved my sweet boy.
Kelsey Johnson
I came home from work to find that my rat, Geronimo, had a huge gash on his tummy that looks like it had leaked something. He was already having problems with having a very bloated stomach, and I had an appointment scheduled for him at an exotic pet vet in a few days. But because of this I knew he needed to be seen immediately. I called around trying to get a walk in appointment at any pet vet or pet hospital in the area. But either they didn’t see rats or they had no appointments that day. One of the vets I called recommended Dove Lewis to me. I took him there and he was immediately seen by vet techs as soon as I got there. The lady at reception was very kind and friendly to me when checking in. After a while they brought be back to see the vet. Andrea Sundholm was the one who was taking care of my rat. She was very attentive in listening to my thoughts and concerns about my rats health. She understood that I believe there was something internally going on, and told me she could do an ultrasound to see what was going on. She found that Geronimo had a huge tumor inside of him, and the best option for quality of life was to put him down. I’m thankful that they took the needed measures I requested to find this tumor because I really didn’t want him to be in pain. They took me back to a very relaxing and comfortable room where I was going to get the chance to see Geronimo alive one last time before they put him down. Unfortunately Geronimo had a heart attack right before they brought him back. It was sadly Geronimo’s time and Im glad he doesn’t have to suffer anymore. I don’t think it’s super common that the animal dies before they bring them back to see their human. All the staff were super apologetic and sympathetic towards me, and they brought in Geronimo’s body swaddled in a blanket so I could see him. He looked very much a peace. After I saw him they took his body back to prepare for me to take him home for a home burial. They also gave me a small clipping of his hair and prints of his paws. I’m very thankful for the support and kindness of the staff at DoveLewis, and how they listened to my concerns about his health so we could find what was going on. I’m thankful that Geronimo can be a peace now with no pain 💕
Shawna Jensen
Front desk, Lisa, vet tech, and Dr Metz were all beyond amazing, compassionate, and empathetic to my specific pet crisis. No long waiting with emergency, affordable! Highly recommended for all your pet needs! Thank you, Shawna, Family, and Sissy (in Heaven).
Brooke Serres
Recently our puppy swallowed a sock, after googling what to do we dashed off to Dove Lewis. From the check-in staff, to the technical and veterinarian we couldn’t have asked for better service. We felt completely confident in their advice and choices they gave us. Within an hour we were going home with a happy healthy puppy. Luckily his condition was relatively easy compared to many but our pups emergency was dealt with quickly and skillfully. I highly recommend DoveLewis and thank them all immensely for the professional and compassionate service they provided.
Janelle Crawford
Blessed to have great compassion service. In time of need and help. DOVE lewis guided us through a beautiful process to let Bandit know and follow to heaven.
Pam McCaskey
My kitty was near death when we brought him in. Staff rushed him back and began working on him immediately. He spent 2 and a half days. Dove Lewis kept us informed about his progress and treatment. They let me come visit for an hour. The staff is so nice. I will always be grateful to Dove Lewis for saving our kitty
Cami Haight
We brought our elderly dog into urgent care with a fairly serious head laceration, after calling multiple urgent care & emergency vets that put us on a long waitlist. At DoveLewis, we received care quickly and they took amazing care of our little guy. They made every step easy, from online appt scheduling to check-in, payment and follow up. Every staff member we talked to was so kind, compassionate and wonderful, it made our massive stress just melt away. Thank you so much to everyone at DoveLewis PDX!
Jim Stone
Our cat vomited for over 4 hours. She then became lethargic. This was thus an emergency situation. I took her to Dove Lewis at 6 am. The polite, professional staff took her right in, diagnosed the problem with blood tests, x-ray, and ultrasound, and nurtured her to where she could be released 24 hours later, with proper diet, pain and anti-nausea meds for her recovery. The cat is doing well now. Under similar emergency 24/7 circumstances, I'll go there again.
Tanya Bray
You guys were so kind and compassionate in one of my most difficult moments of my life. And you were so gentle and respectful of my Monkey girl. Thank you very much
Jonathan Vilante
I had a very sick bird that I needed help with a s Dove Lewis was the only place that could help. I appreciate the care and love they showed to my pet- it is very clear that they love animals. They are professional and up front about their services and fees, which I appreciate immensely. No effort is too much for our family members who happen to be pets, and Dove Lewis would have helped me transfer to an exotic animal clinic if I felt that outcome had a chance. They are a great service to those of us who have family animals that need professional help. Thank you Dove Lewis.
tia wilson
I was actually trying to select all the options on "what I was most happy with" in their survey. I was extremely happy with the service, care, and personal investment in my pet which means everything to me. Neuro were very kind to her, very invested in trying to find a solution, even if it took others to get involved to find the answer for her. Very team oriented. Neuro was very thorough, and willing to tag other co-specialists to find solutions. Sometimes asking for help is the right course, or thinking more "intergrated" care (Interprofessional Care). Ortho who was tagged was very kind to be willing to help during their busy schedule.-Tia Wilson and Adel.
Laura Bales
Excellent Care Provided For Our Little Billy Boy! Thank You!
Ciel Downing
My pup has severe allergies, so emergency veterinary is part of life. I used another well known place and was very unhappy with the way my dog was treated and the care was substandard (she was not hydrated after stopping eating & drinking several days, for instance. At Dove Lewis, my experience was the opposite. They treated her like I would when she's scared and in a new place not feeling well. They not only treated her condition, but made suggestions for how it could better be controlled, even looking up the names of procedures I needed to request. It's an extra 20 miles in an already long journey for me, but I will not hesitate to drive the extra again for competence and kindness such as this.
K Ellingson
I would like to double up my stars to 10. I took my dog sparky in March 18 for yelping and couldn't move for no reason. I did not see him hurt himself...nothing! They gave me 3 to 4 meds. March 20th still in pain. I took him back and they did 3 xrays to see what is going on. He had a ruptured disk. They gave him muscle relaxer. He was healed...it cost me $2,000 that I didn't have but I have my dog. I have never went through watching a dog in pain and it was hard. It's like nothing happened now. They were so great. They gave us 2 blanket we could keep or return. Extremely caring staff....I want to thank you from the bottom of my heart. I highly recommend this place!!
Valarie Shepherd
My Yorkie started having these behaviors that were concerning me she was bobbing her head and doing these repetitive motions that I've never seen her do before and I wasn't sure whether she was poisoned or what was going on. It was late at night but I decided to take her to Dove Lewis to make sure that it wasn't something serious. When I got there the waiting room was full and I thought oh man I'm going to be here very long time before I see anyone, but as soon as I walked in the door the staff attended to me right away, they gave me the paperwork and they walked me through everything. I no sooner got the paperwork finished when a triage nurse came out and took my Yorkie in right away. I was in the emergency room all night but you know it didn't really feel like it, I was made comfortable and staff was available anytime I had a question. Also the atmosphere in the waiting room was very pleasant, comfortable and there was coffee available for free. I am so glad that I brought my Yorkie to Dove Lewis that night. The staff at Dove Lewis are The A-Team and if your loving pet gets ill or has an emergency I recommend you go to Dove Lewis for the best care for your pet by a group of people that truly love animals.
Jenny Pompilio
I had to take our 11yo JRT in for a vomiting illness. The staff and provider were all wonderful. Rosie has made a full recovery thanks to their care and recommendations!
Megan Kim
We have a little bunny and rushed him to Dove Lewis on Easter Sunday after he got a cut on his paw. We anticipated a long wait, especially on a weekend holiday, and even though that was the case, the staff were all so friendly, helpful, and did their very best to check in with us and give us as many updates as possible while we waited. There was very transparent communication, which we super appreciated, especially from such an inundated and high stress operation. The facility is super nice, the operation is very organized, and we were just so grateful to have somewhere to go in an urgent situation, especially with a pet that is considered "exotic." Very grateful for the hard working staff of Dove Lewis!
Gina Miller
I am in Portland part-time and I don't have a "regular vet." When my pup got sick, I took him to Dove Lewis. From the person on the phone helping me schedule, the front desk team and the vet tech and vet, it was a really first class experience. Thank you!
Jasmine Martin
Absolutely the best place to bring your furry family members! The staff here are amazing! I am beyond grateful for the care they provided to our Ozzy in the ICU. Thank you so very much!❤️
Ella Nimz
My beloved pup has been sick for over a year but I’ve the weekend he came down with some new illnesses that needed attention . My vet has always recommended Dove Lewis for emergencies. We came is and they took my pup in right away to check his vitals . The wait was long , due to more urgent patients. Dr. Long was so kind and patient, she did not rush our visit , answered every question, all the staff is so kind and professional. They were upfront about all the cost , and made sure I was comfortable with the test and how things were going . Thank you so much for taking care of my Duke .
Ellen
All I want to say is we took our lovely 11 year old boy into an urgent care appointment knowing he was NOT okay but not knowing what to do. We didn't wait long at all to get him back to be checked, blood was drawn right away and within an hour we were getting detailed, honest feedback about the potential issue and next steps. The news was not good, but I really appreciated the vet's approach; direct yet empathetic, detailed, willing to provide options with costs and also recommendations. I never felt like we were being sold something unnecessary and also felt we were given the knowledge needed to make a decision about next steps. We'll miss Milo so much but we're appreciative for the support DoveLewis provided to be able to make the right decision.
Chris W
We were very impressed with the excellent care we received at Dove Lewis. Sadly, our cat passed away at home. My husband and I brought him to Dove Lewis for cremation on the day he passed. We walked up to the front desk and were immediately taken to a room to say goodbye to our sweet kitty. The room was extremely comfortable, and they put our cat in a cozy blanket and gave us as much time as needed to say our goodbyes. We were moved by the compassion and excellent service we received. Every person we talked with at Dove Lewis was caring, comforting, and highly professional.
Kimberly Collins
When receiving hard news, it was amazing to have such kind, attentive and knowledgeable care. All medical is having staffing shortages, but they did not let that impact my pup’s care or the communications and needs of us humans to understand what my fuzzy man’s needs would be going forward. Thank you for everything.
George C
Dove Lewis has proven to be caring, professional and compassionate Dove Lewis helped the us with the passing of Layla, from the moment we entered the doors to the time we left Laylas comfort was the number one priority Layla and us were treated with compassion and respect. Evey member of theam were true professionals. given the tough circumstances it was the best experience possible. Our options were clearly explained and never hurried or pressured THANK YOU, DOVE LEWIS
Tara Osbeck
The staff at Dove Lewis is beyond incredible! I had to rush our guinea pig to see them last week. They took him right back and gave him pain meds and made him very comfortable. I unfortunately had to make a tough decision. Everyone was so kind, caring and compassionate through the entire process. I was never rushed and they let me spend all the time I needed with Gus. I will forever be grateful for their support and comfort they provide for Gus and myself. Thank you to everyone who helped us.
Sondra Brown
They were AMAZING! They were able to examine and help my very sick cat knowing it was a financial burden and I wasn't able to pay much. They have 3 different options for helping individuals that can't afford a while.lot. They don't turn you away. They truly care about animals and their humans!
Desiree Kelly
Our 17 year old cat got very sick and needed to be euthanized. Dove Lewis was so helpful in getting us in quickly, answering all of our questions and offering us so many options to help us through this difficult time. We are grateful for their care.
kellie davis
We brought my families' dog, Miles, to Dove Lewis as he was suffering the effects of Cushing's Syndrome and needed to be put down before he suffered so much. We were greeted on arrival by a young man who took our information and proceeded to find a quiet, dimly lit room with comfortable chairs and sofas for us. The entire staff treated us with respect and dignity including Miles. We were allowed to be with him as he passed and were given several choices in the type of memorial we would prefer. There was a separate exit for us, so we needn't go back through the lobby as we grieved. I will recommend Dove Lewis to anyone I know who needs a friendly, kind and understanding Veterinary Hospital. It's worth the drive. Thank You Dove Lewis from the Davis family.
Jennifer Youngs
The employees at Dove Lewis are exceptional. I will not take my pets to any other pet hospital besides them. I had the best experience with them.
Cara C-M
In 24 years in Portland and with 5 pets with constant care visits, this was by far the BEST CARE we've ever had for any pet.The staff made caring seem effortless, though I could see just how busy they were. For those about 45 min we were there and in grief, everyone we encountered made it feel like there was no one else in need except us. And in the end the price and the wait were so much less than we've spent on emergency situations at other pet ERs. Our local emergency vet in Tanasbourne, which has collected a LOT of money from us over the years, was not able or willing to accomdate us, so I'm so happy to have found Dove Lewis- they were WONDERFUL and they will be our FIRST CHOICE for any future pet emergencies! I cannot believe this is a non-profit. THANK YOU for making a sad day feel so loving and positive in the end.
Jessika Brandt
Very compassionate, gentle and kind staff. Clean, peaceful facilty. They offer free tea/coffee while you wait and have a snack vending machine. The vets thoroughly explain treatment plans, outcomes (both good and bad) and prices. They also offer financial aid assistance. My cat's primary vet is at Oregon Humane Society. I was told Dove Lewis and OHS frequently work together, the continuity of care is a big bonus for me.
Kim Ellingson
Thank you for giving me comfort with my dog, sparky, this morning. Dr George was wonderful. I appreciate it, Kim
Eric Kern
Very very kind,attentive,warm compassionate,caring. Unfortunately for our experience they had to break some bad news to us. My daughter & I were devastated but there was no option for”PUFF”and we had to make the hardest decision of our lives for her being in her situation.💔 Dove Lewis provided us comfort through the process and staff was by our side with support & compassion. Dove Lewis team and staff made the entire experience a lil less…….im at a loss for words to be honest. The only other thing I could have wanted was a hug😭 PUFF made her 🪽 journey to the 🌈 bridge at 4:58pm 3/10/24
Dawn Blurton
We lost our dog after a brief, unexpected illness this week. DoveLewis was amazing with thoughtful discussions, thorough explanations of her condition and options. This has been an extraordinarily difficult time and DoveLewis managed it with compassion and Grace.
Jessi Kingston
Wonderful experience from start to finish. All employees were thorough explaining the process for our dogs surgery and had excellent communication. Post surgery instructions were explained to us perfectly. Cannot praise everyone here enough. Thank you for taking such good care of our baby Archer.
Joe “JoeProMoto” Inman
Such an amazing staff and caregivers during the passing of my precious, four-legged life partner, Lilly.
Carrie Renee Farrell, LPC, LMT
We are so grateful that Dove Lewis was there for us in our time of need when our sweet 5 month old kitten suddenly had a seizure on a Sunday evening. They were professional, caring, and thorough.
Scott Hicks
My mother and I are the only one left in our family and we had to put down her dog a 15 years so it was hard on both of us but we didn't have the money but Dove Lewis came in and was the hand of God in that moment they treated us as if we had spent a million dollars there but we didn't spend anything so this review is the best way I can pay back it's an amazing Place support them
Andrew Rose
Go here now if you’re having a pet emergency. They took such good care of our dog. I was afraid from these growths and pain that he had metastatic liver cancer. Thank god it wasn’t that; but the vet consulted with a specialist and they both agreed it was the most unusual presentation of hemophilia they’d ever seen. Still waiting for pathology to confirm that. Also while it was far from cheap, their prices were competitive and not extortionate and worth it for the quality of care.
April Lynne
Well oiled machine. They love all animals. Efficient, patient, knowledgeable and understanding.
Courtney Zavala
Extremely high quality immediate care w/fast results, the best in the area w/very caring staff. It was found by my primary vet that my cat needed immediate urgent care. I was able to bring him to Dove Lewis by referral from his vet that same evening to get urgent care. He got a diagnostic ultrasound next morning, followed by a surgery same day to have an organ removed that was at risk of bursting. My cat spent 2 days in ICU & I received regular feedback and informative updates all along the way. Thank you so much Dove Lewis for saving my cat's life!
Oksana Yurovsky
My cat Pixel has been receiving diabetes care regularly in the specialty department (internal medicine - Dr. Davis) for 2+ years. A great experience every time. The staff is kind and responsive. Lab results and appointment notes are sent to Pixel's regular vet in a timely manner. Fortunately we had never had to come here for an emergency - until a few days ago when his breathing became extremely labored. I brought him in at 3am and Pixel was triaged right away. No one else was in the lobby when I came in and I'm not sure how many patients were already beeping cared for, but I feel like the wait times and frequency of updates were really good considering every animal there needs urgent care. Long story short, my cat was there for about 36 hours - I received regular updates, every doctor I spoke with was fantastic, and Pixel's regular vet was consulted in creating a care plan. I can't comment on the cost of care since I have pet insurance but considering how much care he received from multiple doctors and other staff, I'd say it's quite fair. A huge thank you to everyone at Dove who has made it possible for me to have more time with my boy.
Brian Gooch
My dog, Mo, had a medical emergency (second time in one week) this past Saturday 2/10. We brought her in immediately and spent the better portion of the day at DoveLewis. With Dr. Guoan's assistance we found a go forward plan (medicine management) but also agreed if the issue occurred again it would be time to say goodbye. Unfortunately, the following day the same emergency occurred and we had to make the decision to take Mo back in to DoveLewis. Luckily Dr. Guoan was working again on Sunday. We discussed what had occurred and decided together that it was time. Although this was the hardest decision my wife and I have ever had to make, Dr. Guoan and the whole DoveLewis staff handled this situation with empathy and helped guide us through this process. The procedure was peaceful and our girl is in a better place now. Thank you Dr. Guoan and the whole DoveLewis team for turning what started as our worst day into a peaceful memory.
Kate Neu
The team at Dove Lewis took amazing care of our sweet boy, Nugget. The radiology team and the emergency team were both amazing. Dr. Sarrazin provided excellent care, was super communicative, and extremely kind. Big hugs to everyone at Dove Lewis!
Chaucy Dixon
The best care! We love Dove Lewis!
Judy Martinez
We transferred in from another emergency vet hospital on day three of my pet's illness. They were lovely, kind, caring, and gentle. However, after checking in at Dove Lewis, we had a diagnosis, a prognosis, and hope for my pet returning to health in less than one day. Friends cautioned us about how expensive Dove Lewis was. Honestly, I did not find the cost of services to be that much more than the smaller facility and as the saying goes, you get what you pay for. Having board certified Drs and specialists with state-of-the-art medical technology is valuable, it makes a huge difference in the quality of care and in my opinion worth it.
Debbie Lusk
I was given a list of places by my vet to take my 10-1/2 mo old puppy for surgical opinions for hip dysplasia and femur dislocation. The surgeon here was informative, easy to talk to and spent more than the appointment time with us. I felt good when I left and felt informed and had all my questions and concerns addressed.
Joshua Stromquist
DoveLewis provides immediate care, constant updates, comprehensive examination and subsequent care plan. It is the superlative of emergency pet services.
Truc Bui
We were treated with compassion and understanding. All the staff were very sympathetic during our difficult time. Their services are expensive, however. But overall, our dog was treated with dignity, compassion, and kindness until the very end and that’s what matters
Amy Sweda
On 2/3/24 we were directed to DoveLewis bc our beautiful sweet 8 yr old dog Zola was sick. We just had no clue how bad it was. The staff , Dr's Everyone was so kind, supportive and helpful. When every other place we called wanted to be paid in full upfront. Yesterday we set our girl free from pain amd suffering. And am So thankful for this place bc I don't know what we would of done without them . They were very busy but ended up taking her back right away. I would recommend this place to everyone thank you .. we will forever miss our beautiful angel
ferocitas85
I brought my sick rabbit to Dove Lewis last week and the staff was so compassionate. Sadly Beebles passed away while I was bringing him in to the hospital, but they were all so kind and did everything they could to try to help him while I went through one of the hardest nights of my life. I'm so grateful wonderful people like them exist and that they selflessly help people through heartbreaking situations.
Ellessa Henion
The staff was very kind and very thorough with taking care of my bunny. They also did a good job of explaining costs, his after care and provided all of the medicine in pre-measured syringes that made my life a lot easier (I have often have gotten in the past from other vets too much medicine for my bunny in one big bottle I would draw into a syringe which I found wasteful -the excess medicine- and a lil more of a mess). All staff was kind and showed so much compassion and I saw them continue this the entire 4.5 hours I was there with everyone who came in. I felt so much more at ease for such a stressful time, my pet is like my child (as many pet owners feel lol). A big thank you to Dove Lewis for all of their hard work!!
Shawna Burris
I had to take my kitty Rasta to them and unfortunately he couldn't be saved, but I do have to say that this was the best place to go. John at the front desk was so kind to me and my family as I bawled and tried to make it through the paperwork. He also sent me a handwritten card with condolences. He will never know what being kind to us meant to my family. Thank you John.
Brooke Garvey-Harmon
My sweet boy bit my inhaler while I was at work and this place was one of the only places open and I’m so glad I brought him there. They were all very helpful and polite despite my panic.
Susanna Roberts
If we could give more than 5 stars, we would. We had to take our dog into Dove Lewis Hospital in NW Portland for emergency surgery during a severe weather event in the city. We received quick and compassionate care from all the support staff, physician assistants, nurses and both doctors. Communication was excellent. We even received an update and picture of our girl when we had to leave her overnight because we couldn't get back to her due to our neighborhood being iced in. All costs on the care and surgery were explained in detail and we found them to be quite reasonable. We would not hesitate to take our pup there again and will recommend them to all our family and friends with pets. Thank you so much, Dove Lewis. We are happy to have her home with us again and almost back to her normal happy self. Paul & Sue Roberts
Zoe
Thank you for taking such good care of Stella. From the front office to the entire care team, everyone was kind, calm & patient. The surgeon was knowledgeable & performed a successful surgery on my girl. Molly and the team at the front were exceptional. I spent 3 days in & out of Dove Lewis and each time I was met with the same level of care🤍
Jerry Erstgaard
Dr. Davis provides quality and professional treatment for our standard poodle. Staff is knowledgeable, responsive, and courteous!
Bri Von Fischer
The past 2 months have been the hardest months my husband and I have ever had to endure. Our Bowie girl has an extremely aggressive cancer that will take her from us soon. Dove Lewis has been AMAZING through this entire process. We met with Dr. Reyes initially who spent so much time with us, answering all of our hard questions and making sure we got into surgery. They got us scheduled for surgery within 1 week of finding her tumor and were able to do a CT and ultrasound in the same visit. They were upfront with us but used such kind words to communicate what was going on. Everyone on staff here is incredible, but we really want to shout out the surgery squad. Both women up front (Summer and someone else-I’m spacing her name but both are amazing women!!) gave us and Bowie such phenomenal care. They offered kind words, tissues, and answered every question we had. Actual surgery wise, Dr Magee fought for us and Bowie so hard. She worked nonstop til we got answers. Even though we hate the answer we received, we are so grateful for Dr Magee. Because of these answers, we were able to get into an oncologist and secure treatment for our girl. It gave us more time and closure. I hope you never have to go to Dove Lewis. Having a fur baby in pain is excruciating to witness. But if you end up needing a place for your pet to be in safe, kind hands this is it. Thank you, Dove Lewis for getting us answers and for being a safe place for our Bowie.
Hannah H
The staff really goes out of the way to make you feel comfortable. Special mention to Kat at the front desk. She not only was compassionate, but thorough during the check in process. She really went above and beyond. Additionally the doctor answered all of our questions and concerns. He made sure to inform us of the possible causes for the symptoms our dog was suffering from. Very honest about the price upfront. Vet techs were friendly, and thorough. 2 fair warnings: 1) It was a bit pricey, but in my opinion worth it. I Recieved the peace of mind I needed. I left with no doubt in the quality of care my dog Recieved. 2) since our dog was not in critical condition, we were a walk in, and it was a very busy night we did wait for quite a while. If you are in this situation, come prepared. Highly highly recommend.
Nova Fortier
The staff at Dove Lewis are SUPERB! They really are the best veterinary staff to have, especially in difficult situations. Our kitty got the best care possible, a compassionate ending and a supportive staff for her humans. Our orange tom misses his black and gray tabby girl.
Shannan Speicher
Going to an emergency vet is always hard. It's clearly a stressful situation and can be expensive. I went last night for my cat who was experiencing a myriad of issues. I cannot speak highly enough about the staff at DoveLewis. Kind, empathetic and clearly knowledgeable. Dr. Julie Corbett took the time to explain all of my options. When we decided to run another test she again took the time to explain the results thoroughly. My cat is feeling better today - and so am I after such a positive experience.
Michael Nelson
Super professional people working on a holiday.
Alex Cavanaugh
Everyone here is incredibly kind, patient, and responsive. It's true that it's expensive, but if you can afford it/take care credit for it, I fully believe they gave our cat the best care they could when she was suffering from kidney issues. The vet techs are all helpful and friendly, and when the vets called us over the phone to give us updates they were thorough and were happy to answer any and all questions we had. We were allowed to visit our cat when she was in the ICU and they were very helpful at that point. When our cat was discharged they had great instructions on how to administer her new meds, and they even went as far as to put markings on each of the syringes to show what volume of medicine to draw out for each dose. I will 100% be bringing any pets of mine here in the future if I have an emergency.
mary beth barr
Very sensitive people. Empathic and professional
Aaron Miller
Every single person was welcoming and helpful. Thanks a million. Highly recommended.
Molly Hruska
We brought our kitty in late on the night of Christmas Eve. The staff were very friendly, kind and professional. It was a long night but they took care of everything as quickly as they could. I really appreciate it that they were an option for us on a holiday night.
Renee Sparks
My 15 year old dog had an emergency, the entire visit was so caring to her and myself. I thought they were going to say she was just too old for care but that didn’t happen. They tested her and got to the problem and told me what I would have to do and we got to go home. Thankfully my dog is back to being healthy! Their care is wonderful.
Mark Turner
I was told by A few people that Dove Lewis was A rip off Money hungry veterinary Hospital , My experience was just the opposite . The staff was very compassionate , The Doctor was extremely understanding and explained everything to the tee , When it came time to pay the bill , I was expecting A 4 digit figure seeing how this was A emergency and even on Christmas Eve , We were shocked to find out the cost was just above what we pay at our normal Vet visits , Thank you to the whole Team for the experience we had at our first 24 hr Veterinary Hospital. Mark Turner .
Carl Samuels
Our normal vet was closed and it was an emergency for our fur baby and my sister recommended DoveLewis and much to my surprise this was a class facility that provided the results we expected and would recommend them highly
Krissy Phelps
All I can say is everyone on the staff are complete angels. Compassionate, caring and professional. If I could give a thousand stars, I would. Thank goodness for people like them! 🙏🤗
Nancy VanderMeer
We had an emergency situation arise with our 15 yr old Boston who began bleeding from his nose and mouth. We had no other indications he was suffering. It was late evening and we drove to DoveLewis. They assessed his situation and helped us with knowledge about Oscar's condition and the options available to us. We were not pressured to choose any option but in the end our decision was to let him be at final rest and the staff there was most understanding and gave us the time to discern how best to have this done and were the most compassionate people for two seniors letting their beloved dog no longer suffer. A very professional and understanding staff and hospital we highly recommend.
David De Vere
Dove Lewis is a REMARKABLE organization. My feline companion of the past 19 years crossed the Rainbow Bridge while in the care of the compassionate, loving and caring staff of Dove Lewis. Words are inadequate to express my gratitude for the thoughtful care Sobe and I received. This quote is from a bereavement card sent by John and the Dove Lewis family, "all that we share is woven in our hearts". Amen to that, Dove Lewis is in my heart forever!!!
Denise King
DoveLewis was very professional when explaining processes step by step. I could tell they had their processes down and cared about their job and the animals on site.
Susanna Bare
Had to take my boy in for pneumonia. The staff was friendly, gentle with my pup, and answered all of my questions.
Tara Madison
I’ve only had great experiences here with my cat. He has a heart disease and they have been thorough, compassionate, and great with follow up and discussing all options. They are a specialist hospital and have more advanced diagnostic imaging and testing here, as well as specialist doctors and staff than a regular vet hospital. I highly recommend them!
Joe Leaver
Incredible compassion, very short wait time and they were honest about my dog's prognosis. They helped us and went step by step making sure we knew what we were agreeing to and broke down cost along the way.
Meredith Thompson
What I love about Dove Lewis is they are there for you in some of your worst moments with your furry loved ones, and they are non-profit. It is so expensive to get the care you need when you unexpectedly need it, and they provide financial assistance to those in need. They send you a photo and a call every day if your pet stays there overnight to update you on the status so you don’t have to chase someone down daily for updates. The doctors are the real deal, and although my sweet baby did not make it, they were thorough, did everything they could, and showed extreme compassion while I was a sloppy mess and they were extremely busy. (It was a holiday and everywhere was closed). I was amazed to see them treating an array of pets while I was there, from birds, cats, dogs, and rodents, also amazed to learn that they also treat injured strays and wild animals too. I am grateful for what they do. I will 100% utilize them in the future should I have a sick furry family member..
Caryn Aman
Last Sunday morning, my nearly 14 year old cat had a stroke. When I realized she wasn’t doing well, I knew she needed emergency care and took her to Dove Lewis. The staff immediately responded to her cries and, after consulting with me about actions I wanted to take, she was taken back to an examination room, with great care. The doctor came in to discuss next steps and was so gentle and kind as we decided on euthanasia. The staff brought my girl to me wrapped in a soft blanket so I had time with her before euthanasia. I got to hold her as the doctor gave her the injections and afterwards, too. The front desk man came back in to review next steps which he did with great compassion and understanding. I was so grateful for their care and tenderness. I would recommend Dove Lewis to anyone for emergency care, especially for end of life care! Thank you from the bottom of my heart! Caryn, Ivey’s Mom
cherie walker
I live in Vancouver, WA and there was not a vet or urgent care available when we needed them. I had always heard that Dove Lewis was a fantastic place but if you live in Vancouver, you know that going to Portland for anything is not a pleasant drive. We had no choice, in order to care of our little girl, we made an urgent care appointment and we are so thankful we did. The staff were the most compassionate and caring people we could hope to meet. We had the utmost confidence that our girl would be well cared for. Everything turned out okay, we were sent home with antibiotics and easy to understand instructions. Do not hesitate to try Dove Lewis, they will take care of your pet as if it were their own. God bless you all.
Todd Lavoie
Exceptionally kind and helpful staff-- our dog was suddenly admitted to the ICU for four days after what revealed itself to be a serious kidney injury, and he received very compassionate care from the nurses, techs, and vets. I also really appreciated the email and text updates and daily phone calls during his stay, as they were hugely reassuring. I highly recommend DoveLewis if your pet unfortunately finds himself/herself in a medical emergency.
Suzanne Schmitt
Brought Cooper in first thing in morning we were checked right in. Received phone calls from Dr T updating me while Coop waited for scans . All the techs were kind professional and efficient. _All if staff 100%hearts of gold .
Marita Rhodes
This place helped my daughter and I when we brought my cat in. They were very helpful and check-in was a breeze. I would recommend this veterinarian hospital before any other 24 hour veterinary hospital. The Dr was very informative and let us make the choice that was best for our situation and our cat. The only reason I gave it 4 stars was because we were there for 5.5-6 hours. There were a lot of people getting care for their babies and they work like a regular hospital and help the most serious patients 1st. Just be patient and bring someone with you to help pass the time. We went in feeling like the world was crashing in and left with high hopes for a speedy recovery. The people that work here are faced with a multitude of different scenarios, from dying or near death animals to just sick animals who need simple care. They are special people. Thank you
AJM
Dove Lewis is always there when I need them. Thank you all for helping me and my best friends when we need the most help.
Cathie Mortensen
15 yo boy kitty was having seizures. My vet was closed. Knew I needed more specialized care than the ER vet here in Salem. Headed to Dove Lewis. Had read so many good things about the care they gave their patients. They did not disappoint. Took my boy in immediately to triage. Kept me updated as to how he was doing and the procedures they were using to help him. The vet that actually treated him was amazing. We discussed options, the vet told me what she thought would be best then let me make my choices from there. She listened!!!!! The bill was fair - actually lower than I expected. Would recommend them to anyone needing vet care for their animal
H W
I had to bring in a severely injured young puppy that wasn’t mine/belonged to a stranger. The staff at Dove Lewis greeted me quickly, assessed how bad the situation was, and got someone to take the sweet pup back and get it immediate medical attention as it was suffering greatly. They were kind, efficient, and made me feel less alone in a traumatic and frightening situation all the while having several other crisis happening with their other patients at the same time. I didn’t catch any names, but to the gentleman at the front desk, the Tech, the Animal Services officer, and the Doctor; thank you for helping me today and for helping that sweet little baby I brought in and for easing her pain. Thank you for all that you do everyday for the animals and their people in our community. ❤️
RD WRANGLER
To begin with the Staff of Dive Lewis not only addressed my pet’s medical issues but they also were very consoling address my human emotional stressful and fearful feelings. I am eternally grateful for their warm compassionate and heartfelt attention given to me and my per Bentley. I am sincerely thankful and genuinely grateful and appreciative for all the support given to Bentley and I. Thank you to the entire Dove Lewis staff and rest assured I will sing your praises throughout my journey with Bentley. Sincerely, ‘RD’ DONALD G. MOORE, JR Bentley’s Human and Best Friend
Bernadette Enbysk
I have gone DoveLewis for years always been treated with compassion. I miss Woody so much
Anna H (A)
My dog quickly and unexpectedly fell severely ill to the extent she required ~2 weeks of ICU level care. We originally started out at another emergency vet, but were later transferred to DoveLewis for a higher level of specialty care plus access to resources (blood transfusions, diagnostic workup via ultrasound, plasmapheresis capabilities, etc). This was a terrifying experience, however I was able to sleep a little easier at night knowing the exceptional care everyone at DoveLewis was providing her. Every one of the (many) vets I talked to were incredibly kind, knowledgeable, and empathetic. The techs were so sweet to my dog and helped accommodate my short visits to ICU every day. Even the front staff were so patient and helpful. The one negative about DoveLewis is their high wait times for phone calls/triage, however I honestly believe this is to be expected due to the numerous people and pets they deal with every day. I know DoveLewis saved my dog’s life, and I’m so appreciative of their care and guidance every step of the way.
Theresa Lowery
My poor dog had an allergic reaction and her face swelled up and she had hives all over. The wonderful folks at Dove Lewis spoke to me on the phone and were kind. The kindness and compassion continued when we went in. Everyone from check in to check out was professional and truly concerned that we got the best care. They kept her for a while after medication to be sure she would be okay to go home. These people work so hard and are so passionate about what they do, I cannot give them enough praise.
Aubrey Peirce
They went above and beyond to make sure my pet was in good hands and the communication between the vets and the front desk people were the best and supportive in an emergency situation. They were friendly and kind and listen to what I had to say. I felt like they did the best they could in a timely manner with as many people where there. It was vary welcoming and loving towards others and animals including. The prices were expected but understood the financial issues some may have and willing to work with. That was amazing and less stressful. I'd say overall if it wasn't a veterinary hospital I'd want them to be my personal veterinary clinic.
Denise Kelsch
Dove Lewis is a fantastic place to take your pets no matter what the emergency. My dog had to go into ICU because of her recent diagnosis of Diabetes. They treated her with love - compassion. Nivi is now at home. Thank you to each and every person - vet and techs who work at Dove 🕊️ Lewis
Tammy Corbin
Dovelewis, thank you so much for handling the care of chloe as she was put to rest 2 weeks ago today. I will definitely recommend you guys for sure.
Kaylee K
We had an excellent experience with the surgical staff at Dove Lewis. Our dog needed a splenectomy and they were available quickly, gave us all the information needed, took great care of him, and the cost was actually lower than the estimate they gave us. He stayed overnight in the ICU and the front desk staff/vets there were great too. Even picking him up on a busy Saturday morning in the ER, you could tell that they were doing their best to see everyone in a timely manner and seemed very sensitive to each animal's condition. Very impressed and grateful to Dove Lewis and Dr Sundholm.
April Daniels
The staff here are wonderful, kind, and capable.
Finn “Fish” Wright
There is nothing harder than having to say goodbye to a piece of your life and family. Dr. Kelly Flaminio and her staff were amazing; and helped us in every way they would during one of the most tragic moments in our lives. If you have a ferret in crisis, this is the place. I just wish we brought our baby in sooner...
Nicholas Smedra
When my cat broke a tooth, DoveLewis was there to triage his pain and discomfort. 😿 As a fellow night shift worker, I appreciated their being open at night to help me deal with this emergency. Thank you so much!!! 😺 NOTE: DOVELEWIS DOES NOT PERFORM DENTAL SURGERY BUT CAN REFER YOU 🦷
Mary Casteel
We had our dog of 15 years euthanized. Although it was a very difficult time for us, the staff was incredibly supportive and kind. The explanation of the procedure was exceptional. Letting us know just how and what will happen was explained extremely well. She gave us whatever time was needed with Zoey before the procedure started along with time afterwards. Five years ago, we had unfortunately lost another dog. The staff at Dove Lewis was exceptional then too, which is why we can back when it was time for our second dog. We were also able to have 7 people in the room for the procedure. We were so grateful that we could all be there for our Zoey. Thank you so much - you made that day more bearable for all of us.
nansea arquette
It was a sad day when I had to call and find out where our beloved cat was after getting the word that she had been ran over and was at DoveLewis. The person who answered the phone was very helpful and listened to me. When I arrived, I only waited for a few minutes before a man came to talk with me. I understood that our cat did not survive the auto accident. He was very kind and took his time with me while I was in his presence. He offered that they could take paw prints to give us a special card for safekeeping. I agreed that would be very nice. He also informed me of their services for cremation. I then waited in my car for them to bring our beloved cat out to me. They brought her out in a beautiful carrying case, her collar and a condolence card as well as the paw print. I can't say enough to support this team of "angels." I am so grateful that we have such a caring service for those of us who are fortunate enough to have animal companions who need care.
Victoria M. BeardsleBaker
💯 customer care, I went in September 9th due to one of my previous fur babies having seizures sadly I had to put her down but they were quickly attentive to the fact that I was in a full panic attack and were very polite and gentle with my baby. I appreciate all the staff that helped me and my precious Squirtle.
Ace
This place took excellent care of my 43 year old amazon parrot. I was vey pleased with his care and that they listened when I explained his aversion to certain colors. He was talking, cleaned up and happy on the ride home. Thank you!
bassgirl lovesmusic
Love this place!!! They were so kind and understanding when I needed to put my cat down. They understood my reasoning too. Highly recommend! They even sent me a card with a nice note. The whole process was excellent.
Brenda Dedmon
My sixteen year old chihuahua Bella had a stroke, we went to Dove Lewis on a Sunday, far from my house but they were the only vet open so we took the trip out to them. They watched Bella for a couple minutes, determined she had a stroke and took her back to the doctor immediately! I really appreciated the care we recieved!
S. S.
As heartbreaking 💔 as it is when your BFF is old , in pain and shouldn't suffer more than necessary for anyone or reason. I recommend this facility and the staff. They treated us and our dog to the best of their ability. We will never forget you. Very nice and kind may Jesus be with you all.
Carrie Bush (Ms.Carrie)
Thank you all before the service you've done for my animals without you we wouldn't have been able to have them around. Very recommended.
Mae D
We had to take our sweet girl Hennifer in today because she was egg-bound and it actually progressed to a prolapsed vent. This vet took our call free of charge last night with advice. Got her an urgent care appointment this morning to ease our anxiety. Our chicken girl didn’t have a good prognosis and we chose to have her pass. I’m thankful for this vet and everything the did for her. I would never forgive myself if we tried less.
Josh Weenig
We started bringing our dog to the Cardiology office. They have been very responsive by email and phone. Everyone is friendly and knowledgeable. They have also been in close contact with our primary vet. We'll continue taking our dog to this office.
Tyson J. Schmidling
Great experience! Definitely recommend
Shane Ramirez
Every single interaction we had and witnessed between your staff and patients was handled with the utmost level of grace and compassion. It was refreshing to feel loved and cared for. The staff remained cool, kind, and collected when it quickly became hectic in the middle of the night with significant emergencies. I realllllyyy hope i don’t need to visit again soon, but when our furry friend has an emergency, DoveLewis will always be first of mind. I sincerely CANNOT thank the staff enough.
Lori Thompson
All the staff were professional and most of all compassionate. They truly cared. I had never been there prior but we found ourselves arriving at midnight when our dog started struggling to breathe. Our local vet examined her that night and said she needed to see a specialist for an accurate diagnosis and sent us their way. We were devastated when we lost her that night but at least we had answers as to why everything happened so fast. They were all wonderful.
Angela H
From the person who answered all my questions when I called in to the very end everyone was wonderful. We came in with our 16 year old dog Titus. He was immediately taken back to get taken care of. Every step was explained and we were given plenty of the final moments we needed. We knew this was going to be the end of his life, but we're so happy all the staff was so compassionate and understanding. Thank you!
Bonnie McQueen
We were in the horrible situation of having to bring our dog in after I watched her get hit by a car. The staff members (especially the amazing receptionist) were so kind and took her back immediately. She was quickly evaluated and medicated for pain which was our highest priority. The veterinarian was incredibly compassionate and patient with us as we decided to have her euthanized. They made the worst situation the best it could possibly be. Dove Lewis is fabulous and if you need an emergency vet, please go there. They also do incredible things for the poorest of us who want to care for our animals as best we can. Please consider donating to them if you’re able, they can use all the help we can provide. 💙
Susan
My beloved Dolly the cat was treated with absolute love and tenderness during her final moments at Dove Lewis. She passed away peacefully in my arms after 14 happy and amazing years of constant companionship. I am lonely without her but am so glad I got to say goodbye in such an empathetic and kind environment, I look forward to seeing her again someday "Rainbow Bridge..."
Oscar Novelo
The staff and facility was excellent and they took great care of our fur baby.
shannon sivell
The staff at Dove meet people in their worst hour and do so with absolute compassion. They are incredibly kind, knowledgeable and patient. The care they provided our beloved pup was second to none. She is home recovering from a potentially fatal tumor and we are grateful.
Jenny Kline
During a scary and difficult time, I had a great experience with DoveLewis. My pup was very sick, and I was terrified. I brought her to DoveLewis, and I immediately knew we were in good hands. Every staff member contributed to this - those I directly conversed with as well as those I observed while waiting. They were caring, kind, professional, knowledgeable, calm, and collected at all times, no matter what came through the door (and there were crises much worse than mine that morning). As with any ER vet, I had plenty of time to sit in the lobby and observe the staff at the front. I listened to many conversations during that time. One staff member spoke to a worried pet parent on the phone whose dog was missing for 20 minutes, giving her informative guidance and any help she could offer. When a terrified woman rushed through the door with her immobile puppy wrapped in a blanket, likely in critical condition, the staff handled the crisis impressively. The doctor who examined my dog evoked trust, and she continued to follow up with me for the next few days after our visit. At no point did I feel like money was a motive. I felt well-informed and well-advised. I highly recommend this emergency clinic, and this is the first place I will go if I ever have another pet emergency. They specialize in compassion. Thank you!
Jana Park
My cat and I had an emergency experience with Dove Lewis. The staff were caring and the doctor was very knowledgeable. I highly recommend this facility for your pet needs.
Deena Feldes
We had exceptional care, the hospital was very busy, and the staff were empathetic, understanding, and did a fantastic Job, our cat "Boots" is feeling so much better now, thank you Dove Lewis
Elizabeth F
Thank you to all the staff including the front desk staff and Dr. Thompson for taking care of my cat Theo today, after he ate a rubber band. i was very worried he would need endoscopy and possibly even surgery, but they were able to remove it by inducing vomiting. Thank you to everyone for all of your care, and putting up with an anxious cat mom. :)
Georgia Pine
Our cat Lucy had been getting worse. She had night timers and was slow at walking. We did some at home remedies. Helped alot. When she had a seizure and couldn't walk we knew it was her time. Dove lewis gave us a room with dim lights and allowed us to hold her hand as she passed. In a bad time they made it into a time of comfort. They took us out through the back door. This way the people in the lobby didn't see our tears. I would highly recommend them for end of life choices
Plutonis
My husband and I took our rat, Checkers, in to be examined for severe respiratory symptoms. Although we ended up making the difficult decision to have her euthanized so as to end her suffering, the DoveLewis staff was incredibly kind, making the process as pain-free as possible for both us and our poor baby. I had heard ahead of time that this was a reputable facility, and the crowd present when we arrived was a testament to that, along with, of course, the excellent care that the veterinarians and staff provided. Thank you so much to DoveLewis for your support. It was very much appreciated. <3
Andrea Jensen
Everyone was very kind, and quickly helped us. My kitty had Stage 4 Kidney Disease, and we had to say goodbye to him. They gave me plenty of time to cuddle him first, and made me aware of each step in the process, so I wasn't caught off guard. I really appreciate everyone's care and thoughtfulness.
Reid Beairsto
My sweet friend had a complicated diagnosis and the specialty and surgical dept. saved my dog's life. Other clinics/hospitals tried but were not equipped with staff or technology in the way Dove Lewis is.
Christine Ruddy
Amazing vet care, professional service, and important follow up! Thank you Dove Lewis for helping our pup 🐶 ❤️
Sarah Evans
Dove Lewis saved my cat’s life. We came in as an emergency when my cat was yelping in pain when he moved and throwing up, turns out he had a urinary obstruction. They have a system that helps them determine who to treat first based on urgency, which I was very thankful for because my cat might not have made it if we waited much longer. They sent me pictures of him recovering while he was on an overnight stay which really helped ease my anxiety during the time. I am so thankful Dove Lewis was there during this crisis!
Mackenzie Doherty
We had to visit Dove Lewis last night for my dog who ended up getting multiple stitches. The staff there was so nice and comforting clearly prioritizing the treatment of the pet. They laid out a clear plan for diagnosing the issue and then reassessed and communicated the plan moving forward when they found the issue. Their knowledge and compassion for taking care of my friend and reassuring their efforts to myself and my partner showed their level of professionalism and competance. They turned out evening around by allowing us to take Cody (my friend) home that evening. Thank you to the staff of Dove Lewis!!
Sara Douglas
I can’t thank the staff enough for their kindness and professionalism. I had to put my sweet dog to sleep today and I’m glad I chose Dove Lewis. They are truly a blessing to pets and owners in need <3
Pierce Jacobson
Our dog Oscar came to DL with a foreign body (ate a sock), they were so kind and attended to him immediately. Got him in for SX later that evening and ready to go home the next day in the afternoon. Dr Peterson and the surgeon who performed Oscars surgery were very thorough and kind through the whole process. Giving us phone call updates. We are so happy Oscar is feeling better! THANK YOU
Tracy Dupree
I am so happy with the care my cat got at Dove Lewis . They are wonderful and saved my cat's life . I love Dove Lewis ❤️❤️❤️❤️❤️❤️
Leah Walker
My dog sees one of the neurologist in the specialty clinic and we have had a great experience. Very knowledgeable and helpful vet staff. I always feel included in making decisions and the front desk staff is very helpful and quick to respond to any questions I have.
Ellie Irene
BluePearl said they had to wait for my dogs critical condition to be near-death, and would have cost thousands to repair her intestines if she even survived waiting that long. DoveLewis took us seriously. Waiting in triage was heartbreaking but I understood it was the best they could do. She got taken back to the exam room in time, and they saved her life. Only about $300 and relatively little stress to my dog. Compared to BluePearl being rude and money hungry, DoveLewis was a god send. My dog is still alive thanks to the DoveLewis team.
Haili Jo
I have had an unfortunate week and had 2 visits in 72 hrs to Dove Lewis (At no fault of theirs). The kindness and compassion they showed my sweet puppy and my family is unmeasurable! First Dr. Collinworth was so great, making sure we were all on the same page, doing what needed to be done and making a great care plan. While keeping my feelings and finances in mind. Dr. Peterson 2 nights later was also very compassion, took my frustration, emotions and being completely overwhelmed state to heart! He helped me get through the situation and gave me a chance to just cry and talk the situation out with him. Also the countless other staff behind the scenes made the situation bearable! Thank you all so much. If only you did primary care!!
Linda Infante
As soon as I called they told me first come first serve but as soon as I arrived they remembered my call and received my dog right away. It seemed pretty fast and informative process. My dog got into an altercation with another dog and her eye got displaced. Unfortunately she was not able to save her eye. But they did help me with resources for the cost since it was a pricey procedure. I am happy to have taken my dog to DoveLewis.
Audrey Ballestrem
Excellent Quality care for all animals. Their love for pets and their owners seriously helped my male cat Papa and me. I am forever grateful for their help with saving my cats life. Thank you DoveLewis Team
Jocelyn Furr
I brought my geriatric dog in on the advice of a local urgent care because he needed to have a procedure, and it was advised to do it at a facility with ICU capabilities due to his age. The ER was packed, and we waited about 4.5 hours to see a vet, which can't be avoided due to the way triage works. The vet we met with was very friendly, explained the procedure and sedation in detail, and made sure we understood the risks. His procedure was a success, and I was able to take him home after a couple hours. Despite how busy the ER was, the front desk staff, vet techs and vet were all calm, friendly and compassionate. If my dog ever needs emergency care again, I'd feel confident bringing him to Dove Lewis.
wynter schuyler
My border collie stopped eating , and drank just a little suddenly. His fever was106 and he could barely stand up. He had salmon poisoning. Dove Lewis took care of him . When he arrived there he was given iv fluids and moved to their icu and started antibiotics. The doctors, the staff at the front desk - Jarrod and Matt were so kind. The doctors were excellent . They saved his life. Any time my pups have a medical emergency , Dove Lewis is where we will go for sure. Thank you so very much, Dove Lewis.
Jeff Breunig
The staff at DOVE Lewis is very compassionate and professional.
susan steves
Everyone there is so very compassionate...and skilled! I was SO scared and they put me at ease. So very grateful to Dove Lewis for their care of my precious dog Darcy...can't say enough about how wonderful everyone was...we are SO lucky to have Dove Lewis in our community!
Michelle Service
The staff was super friendly and knowledgeable. They took such good care of my Jericho. Will always come here for urgent matters
Jenine Napoli
The experience of a sick pet was horrible but the love and caring kindness that he / we received was by far a good experience for us. Baci boy is healing nicely! Thank you to the entire team at Dove Lewis
Q Madp
The people I interacted with were very professional and caring. Places that used to be open 24 hours were closed, so I drove to downtown Portland with my suffering pet. From my arrival to departure this night, the staff was caring.
Sierra marie
I can not thank them enough for the care and kindness they showed my dog Apollo and I with. I was a mess, they took him back right away to make sure he was stable then brought him back to me and we waited to see the doctor. All of us that were in the waiting room were comforting each other even though we were strangers. Doctor Jason was amazing at explaining my options. We all know vet bills are expensive and I was informed about a program that helps lower income family's. Apollo is feeling so much better and that's from the care of Dovelewis.
Jessica Black
My kitten decided it'd be fun to eat some medicine that was unattended for a moment. Luckily it was low dosed and meant for another pet in the house who was only slightly larger, so it wasn't as bad as it could have been. I brought her to DoveLewis anyway just to be safe, they were helpful and quick as they checked her out. Overall they were quite busy when I was there so the trip took a while but it was worth it to make sure my fur baby was safe! The triage was nice and fast too, the only thing that took a little while was checking out, which is totally fine. I highly recommend these folks for pet emergencies, they seem to care and know what to do.
karen douek
We had to bring in our dog for a neurology appointment-he was having symptoms and we weren't sure if he was having seizures. Dr Sophie Peterson (and the technicians) were amazing-first off she picked up right away that his belly might be a little distended (we hadn't really noticed-probably because it happened slowly). It turns out that he was found to have a large tumor in his liver. Throughout the day he dramatically got worse and it was clear he was suffering so we had to put him to sleep. The day was a painful nightmare but I will never forget how kind and empathetic Dr Peterson was towards us and our dog not to mention professional and competent. The rest of the staff at the clinic was amazing as well. Thank you Dove Lewis for making horrible day a little better.
Heather Dudley
Thank you Dove Lewis for helping me with bluey and bingo.
Judy Johnisee
Brought my dog in from Hood River. My Vet had already talked with staff about my dog. Front staff amazing, Dr explained everything in detail. We attempted treatment but I had to make the hardest decision!!!! Dr Davis and Sara were amazing with me. My dog received the best care possible.
Brie Windust
I had to take a pet there recently due to cancer and needing to be euthanized. The staff was kind, patient and made the entire visit as good as it could be. I highly recommend Dove Lewis.
Deborah Roth
I'm surprised at all the bad reviews, because all my many experiences over the past 20+ years have been excellent. I wish I could used them for my primary care vet. They have always triaged quickly & have handled grief expertly. Today, I brought in my cat, Gizmo, who was seizing, & they took her back immediately to give her relief despite a full waiting room. They have some angels working there. I think their prices have been excellent especially for emergency care. I am so impressed with the care todat that I made a donation for their stray fund tonight. I can't thank them enough for all the excellent care over the years. My pets mean more to me than anything & it helps to know I can count on Dove when at highest need. What a great community resource! That said, I feel horrible for the people who can't afford care. I wish there were better answers for that.
Joanne Rudoff
First of all please note they once more are open 24/7-My puppy was so sick and I was so worried about him but this very professional and expert team quickly and gently assessed his health issues and treated him appropriately. He is now totally well-it did take a little time. What would I have done without them-I prefer not to consider that. Wish I could use them for my regular vet
Keri Murphy
The staff was super friendly, even though I am sure their work environment is stressful (it is an ER after all). They were all very empathetic, made sure to ask how I was doing in addition to my dog. We both felt very cared for and listened too.
Lynn Miller
I had to bring my cat Mow Mow in last minute. She had sinus cancer and it was time for her to be put to sleep. From the initial phone call to leaving the service was absolutely exceptional. I was surprised beyond belief. I was put back in a very cozy room straight away. A very nice man came in just a few minutes later and explained everything to me. Gave me options. Was very kind, sympathetic and patient. They told me I had all the time I needed with my kitty before and after the procedure. It was heart wrenching but Dove Lewis made the experience more peaceful. I was so amazed and thankful. They treated me and my kitty with dignity. ☺️
Erika Holhos
I went in to DoveLewis on Saturday June 3 2023 with my daughters cat Yoshi. He was 8 years old. My daughter passed away 4 months ago n Yoshi was like her baby. I was so heartbroken to lose my daughter n now Yoshi. Yoshi stopped eating n drinking n started throwing up then he couldn’t walk anymore. He was 27 lbs. anyways I went in and told them my issue n I was treated so nice by all staff. Yoshi was taken to a room right away. I told them I don’t have much money due to me not working because I just lost my daughter. They told me Yoshi needs to be put to sleep. I cried I felt like I was losing my daughter all over again. Told the dr I need to do this fast cuz my PTSD is bad. I don’t remember dr name. Female dr on June 3. Around 1130 am. But she was so understanding n amazing. I never ever felt such a pure heart felt feeling from anyone. Anyway she took care of everything fast n she was sooo amazing. I left heartbroken I lost my daughter n now her cat. They did offer me a payment plan with no money down considering my situation. I’m so thankful for DoveLewis being there and showing me such a great service n fast. Thank you all so much. Even the receptionist was amazing.
Carrie Johnston
Grateful to have Dove Lewis nearby. They were able to help when my regular vet was closed, and they did so with grace, compassion, and ease. I hope to never have to go here again ;) But if I do, I know I’ll be in good hands.
kara Robinson
I had a sick dog over Memorial Day weekend, my regular vet was closed. I made an urgent care appointment on-line at Dove Lewis. Despite the hospital being extremely busy, my wait wasn't too long. The providers examined my dog, gave me a treatment plan recommendation and cost estimate. My dog was treated and released a couple hours later. I'm very thankful to have Dove Lewis for emergency visits.
Brendan McDonnell
DoveLewis came through for us when we had a critical emergency with our cat. He's now a patient of the Cardiology Specialty Department, and staff is always very professional and friendly and leaves us feeling confident that we're receiving the best care possible.
Rob Durkin
Very friendly staff (especially Ed!) and smooth check-in and check-out system. Well run hospital for people in stressful situations. I'm glad Dove Lewis exists in Portland, I know I can count on them.
Melinda Wolfeil
Really good experience, great communication regarding financial options, and quality care provided throughout.
Tyler
This is the top emergency vet in the region, due to this, if you come during peak hours, you are likely going to wait a long time. Like a human ER, they triage pets and prioritize those needing life saving care. My cat has been to Dove Lewis for three emergency visits now. The doctors and staff are kind and well trained on emergency medicine.
Marcus Smith
I first came to DoveLewis about a year ago - the service was god-awful. I came back again and just left DoveLewis and they have had a HUGE turnaround in service and customer support. The employees and personnel had great personalities and did a really good job setting expectations. The wait can be long but what else can you expect at an ER, human or otherwise? Besides being a customer - I’m not way affiliated with DoveLewis but I’m genuinely proud. Hats off to you.
Lyndsay L
It was a really hard diagnosis, I felt like the team was good at communicating, caring and great at helping us navigate in the best interest of our Tacobelle
Dena M
Dove Lewis has a very caring and loving staff who helped me almost as much as my dog. I was scared for Thor's prognosis and they took great care of him and addressed my concerns too. It's scary with a sick or hurt animal, then the costs, and "what if's"? It can be an emotional roller coaster ride, everyone at Dove Lewis helped and understood. Under the circumstances, they're the best we've experienced with vet help and emergencies, with a reasonable price too. Thank you Dove Lewis.
Jasmine Alcantar
Went into Dove Lewis needing urgent care/surgery for my dog who had been attacked by another dog. Everyone who attended us at Dove Lewis was genuinely so kind and I felt like my dog was in great hands. During the couple nights of his stay there after surgery, I was constantly receiving updates on my dog and and on his progress. Which made my family and I feel more at peace knowing he was doing okay.
Marjorie Snyder
Dovelewis was a wonderful experience. They communicated with us so well and kept us sane throughout a really scary experience. Everyone was so kind and patient, even with our constant anxious questions. Could not recommend them more! They’ve kept my sweet puppy alive and well and I couldn’t thank them more.
Sue McNeill-Bindon
We had such a positive experience with Dr Davis and the internal medicine team. Our beloved senior corgi came to Dove Lewis for care related to kidney disease. The team ended up finding a large mass in his chest and they walked us through the biopsy and testing to identify the mass and help us manage next steps. Throughout a really difficult discovery of cancer and deciding that we would not be able to cure our boy, Dr Davis and her techs were so caring and professional. They were really committed to taking care of Dewi and me and supporting us to make the best decision for him. We’re so grateful.
Jasper
Ive been twice to Dove Lewis. The first time was in regard to a kitten I had adopted that was sick with leukemia. This was a few years back. They took excellent care of her - like she was their own. They managed my wild emotions along with the quality of care for my pet perfectly. I wouldn't have had her last day anywhere else, it's clear that they care deeply for every family and pet that comes through. Recently I went back to make sure my puppy's ambillical hernia wasn't going to kill him (I was paranoid) they took me back almost immediately and checked him out. They took vitals, weight, and everything in a timely manner and handed my furbaby with love and care. Thankfully he's okay, but I can never replay Dove Lewis for giving me that peace of mind. If anything ever happens to my pets, they're always going to be the first place I go.
Lindsey S.
I feel like businesses always have a hard time with reviews because most of the time people only leave a review when things go wrong. I imagine this is even more so with vet clinics where so many don't have a true place to place "blame" when they are suffering with grief. So, for what it's worth, I appreciate my experiences at DoveLewis. I'm not sure if I have brought my dog there but I have brought several exotics. I had to bring 2 pets there to be euthanized - my oscar fish and my mouse. I think I've brought 4 rabbits that I've had for various health issues. One died there from a presumed blockage. There are very few places to take exotics in the Portland area on weekends or after business hours. I'm glad to have DoveLewis. I don't think every visit went perfectly because of how hard it is for vets to be trained on all exotics and as thoroughly as possible. However, it is a perfect emergency vet to do as much as they can to (hopefully) get my exotic through until they can get to their usual exotic vet. I would have virtually nowhere to turn if not for DoveLewis. I feel that their doctors do everything possible and are kind and do very well. Yes, wait times are long. Yes, staff is sometimes overwhelmed. Yes, sadly they might not be able to save every animal I take there. My bunny that died there was getting very good care and I know they did all they could. I appreciate them and their compassion toward me and my critters. Their prices are also high but that's all vets in my opinion. (Note to readers: pet insurance has saved my pets so many times) Realistically, my only hope is that they can go back to 24 hours one day. For my last emergency, I realized the serious injury at 10pm and flew across town to get in before they closed at 11. I'm so glad I noticed it when I did and not any later. Thanks for all you do!
Jeannie Peurasaari
We've been having a worrying time with our dog and took him to Dove Lewis a couple of weeks ago. He was in pain, the cause unknown. We found the staff compassionate, caring, and professional. The vet, Abe, was awesome, completely with you, listening, caring, compassionate, and professional. We highly recommend Dove Lewis without reservations!
A collaborative environments with teams that support you in your career advancement.
This is an organization that treats you like a person, not an employee which is especially reflected in the benefits and resources they provide. It is a place that is here focused on collaboration and ideas. Working in veterinary medicine is challenging with the pace and some of the demands of the job but if you have a passion for animals and continued learning, you'll have support throughout your career here.
Es Crowell-Duncan
We had to put our Wrigley down this morning and the kindness & compassion shown by the staff at Dove Lewis was above and beyond. The staff took such amazing care with our fur baby to eased his pain and treated our family with great love & respect. They allowed us to make the time frame. Thank you so much. The Duncan Family
Lyman Brown
We have needed the services of Dove Lewis when my dog was poisoned on the Manzanita Beach many years ago. It was a life or death situation and only Dove Lewis had the resources and expertise to deal with it. They saved his life! My new dog recently had to have an amputation. Dove Lewis did not do the operation but provided ICU over night as part of the recovery. Dove Lewis is simply the Mayo Clinic for our pets. I would suggest anyone with a pet to get insurance. It is not inexpensive but they are family and they do give unconditional love so the choice has already been made on what to do! Thanks Dove Lewis and to all the folks that help us save our extended family members. B Brown
Anita Brazong
I found that Dr.Goussev at Dove Lewis thorough and really cared about Snickers health. Hoping for a positive outcome.
Daniel Hortsch
The entire staff at Dove Lewis is attentive and caring. From the front desk to the assistants and technicians and veterinarians, everyone is focused on the pet owner’s concerns and then on the pet. In my case that was Ziggy, a 17 year old cat suffering pain in his right front paw. Everything is explained and decisions are up to the pet owners. In years past I accompanied another person when her cat had to be euthanized. The staff was sensitive and caring throughout.
Cassandra Croxton-Rhodes
Staff was wonderful, so caring and compassionate.
Sankari
We were referred to DoveLewis for an ultrasound scan by our primary veterinary clinic for our golden retriever, Ramses. I can only say that our experience was pleasant and extremely helpful. I was guided by a personnel on the phone as to where (which section - radiology) to go to book our appointment online. On the day of Ramses' appointment, we had a very helpful welcome and we waited just 5 mins before a technician came and took Ramses from us. Shaving his abdomen area and completing the ultrasound scan took about ~20 minutes as the vet tech had mentioned to us. We felt that our golden was very happy to be in their company and well taken care of. The radiologist Dr Alan Lipman was also extremely helpful during the consultation and was very quick to forward his findings. We are extremely thankful for the quality service we have experienced from everyone here (including the front desk).. and wouldn't hesitate to encourage people to come here. Thank you very much 🙏🏽😊
Timothy Kroeker
Best folks ever . They actually care it’s not just a job they go above and beyond thank you Dove Lewis you guys are angles on earth
Katee Watkins
Amazing exotic vet! Definitely knew what she was talking about! My little beardie Sage had to get a tiny bit of her tail amputated due to lack of blood circulation during shedding and they did it in less than 20 minutes! You can tell they genuinely care about your animal’s health too! Would definitely recommend, especially for reptiles!
Mag Force
Took our nervous 13 year old lab in for an ultra sound on her liver,they were great with her. When the Radiologist came in to talk about her results he made it easy for us to understand what he'd found. Will recommend Dove Lewis to anyone else who needs specialized testing done.
S L
They saved my geckos life today when she came in for surgery. Dr. Flaminio and her team saved Murphy’s life and I couldn’t be more grateful.
bee Van
Saved my cat! The staff was wonderful and so helpful! They really helped walk us through the process and understood our distress. My cat had 2% red blood cells and was immediately placed in ICU. While in their care I received update emails all hours of the night and multiple calls with updates from staff and doctors. Their internal medical staff is amazing doctor Davis is kind and helpful with all questions and concerns. Without dlDovelewis my boy wouldn't have made it through! Thank you!
My ideas and thoughts are listened to. Good people.
I always tell people that my favorite thing about DoveLewis (besides the animals) is that if I have an idea or a suggestion, I can usually run with it. We're a local team and everyone's role matters, so when I speak up, my teammates and my supervisor listen. It makes such a difference for my own happiness at work.
Sophie Brinkley
We took our dog here after sustaining a pretty bad bite from another dog. We arrived around 8:30 pm and our dog was triaged by 10:00. Our dog had to receive emergency surgery to repair the laceration on his paw. They had his procedure done by 2 am and we were able to take him home that night. Dr. Peterson was so incredibly kind and took such great care of our pup. We had an issue with one of his stitches a few days later and the DoveLewis team was happy to assess via email so that we did not have to come in unless it was completely necessary. The whole team, from the front desk folks to the surgeons, were very helpful and comforting. It always sucks to have to go to an emergency vet, but we would happily take our dog back to DoveLewis if needed.
lesal hermsen
My small terrier mix had pick up a blood pressure pill that my 95 year old mother had dropped on the floor. The team at Dove Lewis were quick to act and worked with the poison control center. I was able to take my Kalee home with no worries. Thanks, Dove Lewis for being there when I needed you.
Lydia Ashanin
The staff at DoveLewis were very caring and knowledgeable in addressing our urgent care situation. They provided options and answered all our questions. I would recommend DoveLewis Urgent Care for any urgent issues.
Jackie Trimble
The staff there were very attentive and kept me informed of when my guinea pig would be seen next and who was seeing them while I waited. They were very thorough in taking a history for my pet. The Vet let me know why and why not she wanted to do each test/procedure and even told me when one of the possible procedures weren't going to give us a clear enough answer to be worthwhile to get my $$ worth since the procedure was rather expensive. Cost conscious. The vet and the techs explained everything well and in terms most anyone can understand. From front door to paying the bill, it was an overall great experience.
Rafa Gutierrez
My dog, Tucker was met with kindness and care for a broken dew claw. The scheduling was easy and the staff were communicative the entire time even though it seemed like a busy weekend. Great place and will default here from now on.
Kimberley Davies
My little Rascal was attacked by a raccoon. He was badly hurt. It was late at night but they took him in and and patched him up right away. We were there long past quitting time but not hurried out. The first 36 hours were a struggle for both of us but each day Rascal got stronger. I am truely grateful to the staff at DoveLewis.
Karly Noel
I wish I could have this place be my main vet. All so compassionate and have amazing emotional intelligence. They were quick and communicative.
pam harbert
I cannot express how the kindness and dignity of Dove Lewis, and their entire team treated me this past Sunday. I had the very sad journey to make bringing my Shitzu Sohgi to the 🌈 Bridge, after her prolonged decline once moving here 2 weeks ago. Without funds to provide euthanasia,I was left to the benevolence of DL and their help. They made it as dignified and easy as anything I could have hoped for. Nothing is harder than saying goodbye to our beloved fur-kids, and my heart is filled with gratitude for their program to help people/animals in need. At the same time I was saying goodbye to my Sohgi, my Roxy had an abscess tooth root, that they also attended to, with urgency and pain relief. We were there all day Sunday, and watched the endless flow of sick and injured pets that were as well, being given such dignity and help. Thank you DL, and your entire team of caregivers. You will be in our hearts and 🙏🏼and I will continue to sing your praises, of providing such a needed service. Pam, Sohgi and Roxy Harbert🐾🐾
Ray Culver
Great Nero team!
Ruth DuValle
We took our dog in on a Saturday morning because he had an enlarged spleen. They got to us quickly, sedated him to do an ultrasound then let us know he needed surgery. They performed the surgery that same afternoon. He stayed in ICU overnight. They kept us informed about his condition and we were able to take him home the next day. It's been almost 3 weeks and you would never guess he even had surgery. We couldn't ask for any better care.
Janel Hovde
The Dermatology Speciality Clinic at DoveLewis is exceptional. They are very thorough in both their examination and in providing detailed explanations of diagnoses, treatment plans instructions.
Debbie Guthrie
When my beagle needed to see a Cardiologist my first thought was Dove Lewis. Everyone genuinely cared about the welfare of my pet and sincerely wanted to do everything they possibly could to ensure she would have a longer life. We’re fortunate that our 9 year old Belle has a place in which to go where she gets the best care possible. She’s a part of our family and there isn’t anything we wouldn’t do for her because she IS part of our family! We love her dearly and trust Dove Lewis with her life because we know she’ll get the best care possible.
Jo K
Got our pet in fast and provided detailed explanation of possible outcomes and treatment once out of the ER. Price is expensive but it is an ER after all. Glad we went
Jon O
My dog got into some stuff he shouldn't have and It was after his normal vet was closed for the night. I took him to Dove Lewis ER. They got him healthy again. When it came time to pay I was expecting a bill of over $1k but I was very pleasantly surprised that the total was under $300. Great pet care and emergency prices that are not exploitative. Highly recommend.
Vickie Williams
My dog became very ill from overdosing on some CBD chews he got into. It was on a Sunday and NO ONE was open except Dove Lewis. They rushed him into their exam room to check his vitals and when they determined he wasn't in immediate danger, they did take other animals before him. But I was so grateful that he was under their watch, waiting didn't bother me. In addition to their care of his gastrointestinal trouble, they found a lump in his throat that I hadn't noticed. They encouraged me to get an ultrasound on it, which I did two days later. It turned out to be a cancerous tumor on his thyroid. He will have surgery to remove it but his chances are good. If Dove Lewis hadn't found it, I might not have discovered it until it was too late. They were wonderful!
Juanita Davis
My little TAZ, a wee ferret had lived to his expected age and was suffering, so I tearfully went to Dove Lewis to ask for his little self to be released from his misery. Dove Lewis helped facilitate his cremation and I received a wee exquisite small box with his self inside with little cards that bore tufts of hair, carding reading, "In memory of love" and four cards with each of his tiny paw prints revealed along with a card that read the same. I even received a Certificate of Cremation. I love this place for animals. They are endearing and gentle with us humans and with our pets. What was so very difficult for me, they made better by showing such compassion. Juanita Davis and Tazmania
Lorraine Gonzales
Dove Lewis emergency and Cardiology have been beyond amazing. My dog, Miss Charlie, is a cardiology patient and we have had nothing but outstanding care. Miss Charlie was taken to the cardiology department due to her heart condition. After her diagnosis I chose to take the medicated option as opposed to surgery to address her condition. I was not judged but supported for my decision. It has been three years since the diagnosis. In within the three years, Miss Charlie has had one emergency stay and quarterly check ups. I can’t say enough about how well Miss Charlie has been treated by all staff at every follow up appointment and during the one emergency stay. Dr. Reynolds’ exceptional skills and knowledge are the reason Miss Charlie is here today. Thank you from the bottom of my heart.
Shannon Marble
The staff took such great care of my dog, Osa! My dog was attacked by a dog that got loose in our neighborhood and had a few wounds that needed to be checked out. The staff were very gentle, patient, and understanding with my dog, who was shaken up after the incident. Booking the urgent care appointment online was super easy too! I added this pic of my dog that I took after we got home where she was less than thrilled with wearing the cone, but she was a happy girl when we were at dovelewis!
Shirley lawson
I have never needed to see a vet that works with exotic animals before, however my turtle became ill. I was referred to Dove Lewis to fine the specialist in turtles. Everyone was very nice, respectful, listened and explained everything they thought was going on. Plus showed me how to give my turtle injections so I didn't need to keep going back and forth to see them. This saved me money. I think my turtle is stable now and on the mend, all because of the fine people at Dove Lewis. Thank you
Steve Fox
DoveLewis was able to get my dog in for an urgent ultrasound the next day after I called them when other facilities only had openings 3+ weeks out. They also were right on time for the appointment which is rare on a late morning vet visit! In addition, the entire staff were very friendly and courteous!
Sherry Ann
I will never take any of my pet anywhere else, Dove Lewis is amazing. All the staff are so caring. My scrappy loved everyone who came into his line of sight.
Dan Van Dusen
they were very considerate of my situation, both emotional and financial. Amazingly wonderfulpeople and facility. the experience has however made it clear that pet ownership has become something for the financially liberated person. it has become prohibitively unreasonably exspensive!
Bailey Williams
The internal medicine team is the best!
scott bremmer
Don't go to DoveLewis on Sunday unless your pet has a life threating condition. Scheduling an urgent care visit is much more efficient. DL is a wonderful facility. I am grateful for their care.
Laisvune Vasquez
The veterinarian and Dove Lewis staff provided an exceptional care for our beloved 15 yo. cat Whiskers who got injured by another animal outside. He was promptly treated for puncture wounds and severe bruising on his left leg and given medication. Whiskers made a remarkable recovery just in a few days : he was the same happy and active cat, his wounds were healing and bruising was decreasing quickly. This wouldn’t have been possible without amazing, caring, and dedicated people at Dove Lewis ! Beyond grateful !
mike 1969
Thank you for always being there in my time of need. Michael O'Toole
Silverayne Johnson
If I could give 1000 stars I would. Yesterday, I brought my very sick kitten to be seen and not only did they get her back In a reasonable time frame, they treated her very well. The entire staff was kind and friendly. I am so glad that they were open during the bad weather. My kitten is so much better today, she's back to her old lovely self. Thank you do very much. On the 13th, I Brought my baby boy in because he was very very sick. Unfortunately, there wasn't much to be done except to let him go to the rainbow bridge... I want to thank them for their care and how they handled him and my grieving... it means more to me than words can say.
Chelsea Rumery
We had a great experience here. Everyone is very kind and accommodating. We took our snake in because he had prolapse, they’ve already called to check in on him 2 days later
Meredith Gossett
I just had to take my rabbit, Dolly in for an absolute emergency. Iwould have given 5 stars if they didnt ignore me when I was frantically knocking on the door that was locked after 8. When someone finally let me in they called a stat and she went back right away. The person that helped me from beginning to end was so kind and soft spoken. I dont know his name. He had purple hair and said "friend" at the end of everything he said. He made me feel like someone cared about me and how I felt. It was a very traumatic night and he seemed to really care. My bunny had to be put to sleep. Keep Monstera plants away from your animals! They are toxic! I learned that the hard way. Im heartbroken.
Amy Goodell
After taking my mastiff to a Emergency Vet in Vancouver and they performed surgery on him, he wasn’t able to urinate. The other place quoted me $6200 to keep him overnight and then transfer him to a surgeon in the morning for additional costs. Mind you I had already spent $8300 on his surgery. I decided to take my dog to dove Lewis and it was the best decision I could have made! I honestly feel they care about animals not just the money. Actually helped me save money. And turns out my dog couldn’t urinate because of something the surgery caused! Thank you dove Lewis. I will always drive the extra miles to you …. So worth it!
Alysia Neeley
Friendly staff and they took great care of my pets. They made me feel alot better about leaving my dachshunds in the care of someone else. Thank you!
Stephen Gregg
DOVE LEWIS is a mega treasure for Portland/ Vancouver. I had a Bassett Hound that managed to break his back and DL was the first stop. More recently our Pointing Griffon was suffering through a few days of terrible diarrhea, which they were able to treat successfully when the alternatives were all closed. I was a walk in, and initial reception was fast and efficient. Staff across the board great. When we need an after hours urgent visit with a Vet, this is the go-to place for us.
Andy Manouki
Staff and Dr's of Dove Lewis are caring and professional. Supporting and giving multiple options of treatment for our cat.
Hailey Porter
I'm really happy with the care we received at Dove Lewis. This was a terrifying experience not knowing what was wrong with our dog and if she would be okay, she seemed to be on deaths door. As soon as I called, the front desk staff were really, really kind and empathetic and they put me at ease immediately. To deal with people's most stressful and traumatic moments is extremely difficult, and this staff handles it with grace. Dr. Peterson helped us when we got there and he was very knowledgeable and treated us with a lot of kindness. He paused often and made sure we understood what was going on and he was patient with our emotions and anxieties and gave us every detail we needed to make decisions. The team of vets communicated with us throughout the surgery process regularly so we knew what was going on, we even got pictures during her stay and messages from the staff. After an extremely emotional few days, our dog is home healing and we are so thankful for the amazing care she received. Thank you from the bottom of my heart.
Kayla Harrison
My daughter liked that we got free drinks. They are very nice and willing to help with financial payments if need be.
Donna Saladin
When I hear "Dove Lewis" I think how traumatic a situation would have to be to receive care at Dove Lewis "the best of the best." And then our sweet 12yr Italian Greyhound, Libby was bitten by a large 130 lb. dog. The Doctor's and staff at Dove Lewis saved our Libby. Surgery on her chest, abdomen, skin with fractured displaced ribs and torn diaphragm and 3 days in ICU, when you're saving your pet, your family member the guidance of those with specialities is truly irreplaceable. We are still amazed that she is here, they really are "the best of the best." Thank you Dr. Minamato, Dr. Seckel and The Staff at Dove Lewis, words can not express our gratitude. Rick, Donna & Libby Saladin
John Bowman
We experienced friendly staff at the front desk who took us early for our appointment. We were kept informed while waiting by the Vet Tech. Dr Thompson gave us her assessment and treatment plan in a competent and caring manner. Our experience was excellent.
Jes V
We run a 501c3 animal rescue and end up at Dove Lewis once every other month with medical emergencies. Our last visit ended in Euthanasia. But what was a very sad and unfortunate situation.... was made better by the staff. Especially the front desk clerk, Miss/Mrs Mignon. Veterinary care has never been more stressful, with constant ups and downs, life and death situations. Be kind to your vet staff. ❤️
Jennifer
Dove Lewis saved our dog's life with blood transfusions and emergency surgery. We can't possibly thank them enough for all they do and the great team they have. It was so appreciated!!!
Celeste Navrkal
I took in my friend's dog late at night. They were very busy, yet, they looked at Marley in the waiting area and knew he needed to be seen. He had numerous cancerous tumors all thru his lymph nodes. They helped out compassionately by putting him to sleep. They talked with my friend about making payments for the bill and getting his foot prints. I was highly impressed with their help and care for low cost emergency services.
Cassandra Jones
Took my cat here for respiratory issues after trying to find a place all night. They immediately took her back and made her comfortable. Last night was one of the scariest nights ever, watching your fur baby and unable to provide relief. The doctor was compassionate and thorough. The price was reasonable. I would have paid anything for my cat! Thank you Dove Lewis for helping with Mollie Mae!
Allison A
They cared for my injured parrot quickly and did a terrific job. The staff on the phone and in office was very caring and professional. It was easy to use their parking lot despite being downtown. I definitely recommend DoveLewis
Tony Atkins
Our doggo of 13 years was at his end. We took him here and were seen immediately to do what was best for him. They took care of him to ensure he felt no pain. We appreciate their prompt care of us.
Ellen Reisinger
Our dog had an infected paw and was treated. Everyone was professional and caring and fully explained what was going on to us. Would not have taken him anywhere else. So glad you are here when emergencies arise.
haley dixon
Took my dog in due to a laceration on her leg. Wait time was not too bad concerning it being a pet hospital and one of the only ones open due to snow. Dr Cruz helped take great care of my girl and was beyond helpful with working with a budget that wouldn’t break our bank. We appreciate your help and generosity! Thanks for working hard and keeping our furry loved ones healthy ❤️
Rob Avalos
We were not due for a check up until June but our dog started showing signs of an ear infection again. When Dr. Zabel came into the exam room she was genuinely concerned about seeing us so early. It’s this concern, care & attention to us and our dog that keeps us going back to DoveLewis. Dr. Zabel and her team are the best and we wouldn’t trust our little lady to anyone else!
Susan Tetrick
Our dogs have each faced serious health issues, and with every crisis, Dove Lewis gave them the expert care they needed. Staff understand how much we love our pets, and treat them with compassion, care, and attention. Staff communication is superb. Treatment options are explained thoroughly, and after our pet is back at home, they follow-up with phone calls to check on progress. We are so grateful we can rely on Dove Lewis.
Kathleen Gallagher
The staff was so quick to help oxygenate my guinea pig in respiratory distress. It's not easy finding an emergency visit for small animals. I appreciate that the front staff and doctor were very upfront about the costs of care while understanding that I could not budget everything. I always recommend DoveLewis for anyone in an emergency, common or exotic pet.
Nancy Stephenson
Many of the reviews on here complain about pricing and I get that. As a large referral, ER and urgent care clinic it is expected. Having just moved here from the DFW area in Texas, they are no more than most ER or speciality clinics, and they offer funding for those that qualify. With regards to my personal experiences, they have been outstanding. We needed a neurologist for 2 kitties, one with severe hydrocephalus and my senior who suddenly started having seizures at 14. Dr Prouty was compassionate and kind, and never tried to just do test for the money. She took a very holistic view point and discussed long term strategy and why or what testing we would do based on the outcome and goals. Recently I had to take my Senior Dog who is a large 14 yr old to the urgent care center. Even though they are an hour away, I took him to DoveLewis based on my previous experience and the poor reviews I had read on my local ER Clinic. I am so glad we did. Dr Carlton was nothing short of compassionate, honest and straightforward supporting the plan and decisions discussed. We were able to bring our boy back home and sure enough he has improved and doing so much better. Dr Carlton was great and we've had nothing but positive experiences with the staff and front office as well. Yes, they are going to be more expensive than your daily vet, but when needed and urgent or emergency care is the only option, they are outstanding and I am glad they are there! Thank you DoveLewis.
Rogelio Lozano
Felt safe and cared for, great staff and they make you feel safe and comfortable in a very stressful situation. Donate to them!!
c garcia
Highly recommend! Thoughtful and empathetic care. While some of the reviews noted inordinate wait times, keep in mind that this is an emergency hospital and critical care patients have priority after triage. Transferring our pet from Heart and Soul Urgent Care that didn't provide diagnosis but recommend "compassionate end of life" (euthanizing) our pet. We did wait while car accident patients came in after us and got treated before us. But, worth the wait as our pet was properly diagnosed and carefully treated. They offer care financing options for those in need when faced with difficult care choices. Our vet patiently answered all of our questions and they proactively sent status updates and photos via email and texts. Our pet was given methodone for pain management, we checked this out with our regular vet and she stated this was safe and appropriate treatment. Dove Lewis also communicated with our vet (out of state) and exchange medical history and treatment plans. Very appreciative to have our pet at home and recovering. Thank you!
Jessica Neilson
The whole staff at Dove Lewis are so kind and supportive, everyone I spoke to made me feel so comfortable being there. I brought in my Chameleon Gecko and was so worried about his care because he's such a small lizard (only 5 grams!) But they did such an amazing job and I know he was in safe hands. Dr Flaminio was wonderful and so knowledgeable. I highly recommend Dove Lewis for reptile care. 🦎
Dwayne Thomas
Always appreciate the kindness and patience shown at Dove Lewis, especially given that not many of us go there for "routine checkups," usually, we're all a little freaked out and worried about our furry friend! Glad to have you guys on the side of pets!
Abigail Horn
Clean! The staff was great! This in an emergency room environment. The staff try to walk you through it with compassion. The pricing was not crazy (under $300) for an emergency diarrhea visit. I was able to find a primary care vet in the internal med department while we were here. All around this experience started as scary but had a good outcome. I highly recommend and will be back!
Ken Chambers
Recently we found that our 9-month old Golden Retriever had swallowed four lead fishing weights, one was 8 ounces. He needed immediate surgery that was beyond the capability of our local vets. DoveLewis said to bring him up, which I did (I live over an hour away). Their 24-hour emergency service is an awesome service. Over the course of the next few hours, the Vet. Drs figured out the dog needed a little more than simple surgery, and they developed the best course of action. Surgery in the afternoon, and picked him up in the evening for R&R at home. What is really appreciated is how the Drs, and there were several involved, kept us informed, and checked on his progress. The dog (Winston) is doing fantastic, and in two days I take him back to have the surgery staples removed. Thank you DoveLewis for making a stressful situation nice for us and Winston.
sd perry
Dove Lewis was my first choice when our regular vet said my older pup needed surgery. I've been taking my pet emergencies to Dove Lewis for more than 20 years; their new facility is top of the line, the staff friendly and professional. They weren't phased by Eddie's lack of good training and did everything they could to make him comfortable during his stay. The procedures and costs were explained in advance, and best of all, my good boy came home.
Teanna Millican
We took our dog to Dove Lewis for a consultation after being referred by our Vet. The whole staff was very professional and nice. Dr. Sophie Petersen was amazing. She was thorough and gentle. She sat and explained everything to us and did not try to push more test, when she felt they were not needed. I would recommend Dove Lewis to anyone with a pet.
Sarah Roark
My pet was very sick and Dove Lewis and the wonderful staff stabilized her and though there was no definitive diagnosis, Kona began to improve. Thank you for being open and available to help our family member on a Sunday afternoon. (This is Kona in her Halloween costume)
Hannah Sherk
I was amazed by the level of care that my dog received following an emergency. The staff were kind and professional, and the veterinarians helped to save my dog's life. I was especially impressed how understanding the vets were of my emotional experience of having a hurt animal and navigating the emergency. After I brought my dog home, they were communicative and prompt, and answered all my questions. I'm so grateful that this is my local emergency vet.
george r
DoveLewis treated my dog with love and professionalism when I was very worried about my dog's health. They took care of my dog right away and have been great with post visit communication and perfectly informative.
Corie Cooper
The care of our sweet bunny, was amazing! We brought her in with a hind leg fracture and were treated with kindness, empathy and very clear communication on our options, risks and benefits that helped guide our choices for her care. We did have to wait a while the evening we brought her in, however, we understood and expected this due to Dove Lewis being an emergency pet hospital. They went out of their way to make sure we were comfortable and kept us updated, and even though we were there until past closing, they were able to still address our bunny's needs and splint her fracture, despite it being a very busy night. Everyone was exceptional from the moment we arrived. We had appointments atleast once a week for a couple months, and finally a surgery. I really appreciated the dedication, guidance and effforts of Dr. Flaminio and her assistant, Jamie, to provide the best care possible while also being mindful to make every effort to reduce cost of treatment. We are so grateful to have a successful outcome! Thank you! With love and gratitude, the Cooper family!
Tommy Day
Dove Lewis is a pillar of the Portland community! For a place like Portland that is pet crazy there is still no other veterinary option that is always open and always provides high quality care. Even during Covid when Dove Lewis had unprecedented numbers of visits, their staff was attentive and caring. When I recently visited with a life-threatening health crisis for my pet, they were all incredibly kind while being totally pragmatic and nursed my cat Lucy back to health (while also supporting my emotional state)! Thank you!
Stuart Babicky
This is our little 8yr old girl Jinx, her Gallbladder ruptured over this past weekend. We brought her to Dove Lewis Emergency Hospital where they triaged her and told us that she would need emergency surgery. The triage vet explained all of the facts and prepared us for the best and the worst. She told us that they would notify us when they went into surgery and that we would get an update email after. We were terrified at the thought of losing our girl but were confident that she was in the best hands. The surgery lasted a few hours and they communicated with us just as they had said which was very helpful to calm our hearts and minds. The next morning we had another email explaining her condition and what to expect for the next few days as she recovered. This communication took place daily, something we did not expect for such a busy vet hospital. We were so impressed by all of the staff with their genuine concern for our little girl as well as the condition of her parents. She is now home after 4 days of intensive care, resting with her brother. They took the time to explain her after care needs and provided written instructions that were very clear. We can't say enough great things about the Dove Lewis Veterinary Hospital, they saved her life and we are eternally grateful. Special thanks to: Dr. Forman, Dr. Herold, Dr. Tauber, Dr. McGuire, Dr. Hilfman, and Dr. Mense as well as all of the un named technicians who watched over her daily care.
Daniel Hamilton
My dog remained in ICU a week following a deadly dog attack on her neck. The team took fantastic care of her and communicated with us often. They spoke in plain terms and were accommodative of us wanting to visit. It was clear my dog Cairo had established relationships with the staff when we checked her out.
Sherri Goldstein
I was referred to the ortho specialist at Dove lewis by my primary care vet. The experience was pivotal and enlightening. It turned out my German shepherd had a rare condition causing limited range of motion and the odd gait we were seeing. She did NOT need nor would she have been served by surgery procedures that our vet thought might be needed. Then while we were at Dove Lewis we were referred also to their neurologist because it seemed there was more than one thing going on for the dog revealed in the testing they did. 4 hours of excellent communication and diagnostic work revealed underlying conditions and best path medically to serve the dog going forward. it was some of the best money spent on diagnostics ! It saved us unnecessary surgeries and supported quality of life perimeters for my much loved pet. The whole team from reception to checkout were fabulous. Animal forward friendly and so very very kind. It was an emotional time and They could not have been more sensitive as well as informative. I am grateful to both the Orthopedic specialist and the neurologist in particular.
Stephanie Domurat
We had a health emergency for our little dog and every staff member at Dove Lewis was wonderful. Not only with bedside manner, but also with explanation on what was going on and overall care as we had so much anxiety and stress over our sick beloved dog. Thank you Dove Lewis!
Owen Steere
Greatest area of improvement is out of your control which is to have enough qualified care givers to get to the 24 hr mark. There were a few times that communication with the staff seemed to be at the breaking point probably due to to much to do with too little people to do it. The closest thing to a gripe was that we had no idea and was never told that upon pickup Skippy had been sedated and looking at him as a person with limited experience in veteranary care he looked pretty sick which necessitated us turning around and spending another 3+ hours to find out that his lethargy was due to sedation. Gratefully the attending vet saw to it that there would be no charge since it was our 5th visit inside of a week in regards to the matter. My suggestion would be to turn the dial up on effective comunication.
Melody Price
I was at a loss last Friday, I had driven my chinchilla Izzy all over and called many different veterinary clinics and hospitals..No one could see us until late January early February. My chinchilla needed antibiotics asap as she had developed an urinary infection! I had almost given up until I found this veterinary hospital online, I had called and was able to set up an appointment that same day! They were all very helpful, quick on service and very genuine. They care about you especially your pet, and want too see them go home happy. My Izzy is one week post appointment and she’s back too 100% the first photo was last Friday, the second is from today! We are very thankful they got us in so quickly and will be returning if we have any more issues in the future! Best vet experience I’ve had sofar! I’ve always had pets in my home, these are my first “exotic “ pets. Thankyou! We appreciate all of you for your hard work.
Meisha Boettcher
The staff were very patient with my dog who was very nervous and uneasy. They explained each step of the process well and I was at ease. The price was also very reasonable.
Kelli La
Everyone is always so kind and caring. The doctor that my golden had was great. I would trust everyone there.
Bill Sharp
My 16 year old rescue dog got into some trouble when he found a bag of old wine corks at a friend's house and helped himself to a few. I hoped he'd pass them one way or another but, after a couple of days, he was still throwing up bits of cork and some of the bits were pretty large. My regular vet recommended I take Miki to the ER. Dove Lewis is where I've taken Miki when he got in trouble before and so we went back to see if they could help him. We interacted with several vet techs, volunteers and veterinarians while we were there. Everyone was communicative and clear about what to expect. After an X-ray, I was told that Miki would need surgery since the corks were not moving through his system. At 16 years old, surgery was a concern and they ran some blood tests before hand to make sure he was resilient enough to perform surgery on. I got a text as they were prepping him for the operating table and a call after they completed. All of my questions were answered and they updated me over night as to how he was recovering. He was able to eat a little food in the morning and was showing no signs of complications so Miki was released to me the next afternoon, with detailed instructions on his care. I felt that Miki and I were very well cared for and communicated with during our adventure. Thanks so much everyone at Dove Lewis for all you do for Portland's animals.
Marie Meroney
DoveLewis helped our sweet girl out when no one else was available after she ingested a large bone on Christmas Eve. They were transparent about cost, respectful, and so kind throughout the whole thing. They followed up with advice and support after her hospitalization. I am so grateful for all the people who work there and the service they provide for our city.
carly glenn
My pup has received great care from Dove Lewis on multiple occasions. I’ve been able to get her seen quickly when needed and great advice over the phone.
Raquel Bennett
Not only were they fast but they went above and beyond. Not once but two times! We took our 10 week old kitty in and they treated us so kindly and took such great care of her and BARELY charged us compared to other hospitals in the area, I would highly highly highly recommend them to anyone who just loves their animals and wants them to be taken care of by the best. Thank you, dove lewis
Jacquie Walton
DoveLewis saved our cat’s life. He had a gallstone lodged between his gallbladder and small intestine. His gallbladder would have ruptured and he would have died without emergency surgery. The doctors and staff at DoveLewis quickly determined what was wrong with him. Everyone at DoveLewis was kind and supportive and kept us informed during the entire process. They even sent us photos of him in the ICU.
Debbie Hawkins
Excellent care for my parti toy poodle. The entire staff is well educated in there performance and responsibility. And always caring and understanding at how much our little animals mean to us. Thank you Dove Lewis , the doctors and staff. Amazing Dove also takes appointments for other surgical needs and prep for other surgery.
kenneth chotos
When i came in the staff made me feel very welcomed .. felt all options were on the table to help me and my pet . !
Kelsey MacKinnon
Our Rosie was critically ill. The staff at Dove Lewis were all amazing throughout our dog’s diagnosis and recovery. We are so grateful for the care she received. They saved her life!
Karen Urrizola
I can't say enough about DoveLewis! My Miss Molly needed neck surgery for a herniated disc and absolutely everyone at DoveLewis accommodated her needs. We all are extremely happy! A big shout out to Dr. Sophie Petersen and Maeve East for not only helping Molly but assuring my husband and I that Molly was in good hands. We love DoveLewis!
Stephanie Murray
I’ve had to take my cat in for emergency care twice now to dove Lewis. The staff was so kind and calming and empathetic to my cat and I needs. They welcome you wiry open arms, patience and grace. I am forever thankful to the amazing staff and the ER vets who provide updates to me via phone email. They even let me go back and seee my pet in his oxygen cage. thank you from the bottom of my heart for caring for my sweet cat and saving him not once, but twice.
Kentin Hosley
I was a little unsure about going here because of some of the reviews, but I am very glad I did. Yes, there is a long wait. They get your pet stable pretty quickly but have to prioritize animals that are in more danger than others, so expect to be here upwards of four hours if it is busy. BUT, if you have exotics (like rabbits) you can schedule an emergency appointment and then there is basically no wait time. The pricing was good, not crazy expensive. I didn't feel pressured or guilt tripped into paying for something more expensive, and the vet considered all options with me, including more homeopathic ones. I am so, so grateful I didn't leave feeling like a bad owner because of the vet decisions I made. They did a great job with treating my pet (my rabbit's face needed to get lanced) and were very clear on post treatment instructions. On a final note, the vet tech that checked my out was a GEM. So friendly, her jokes put me at ease, I only wish I had gotten her name down. Love, love, love Dove Lewis and very grateful. Note: parking is limited
H Edge
I called Dove Lewis after our dog took a turn for the worse and I knew he wouldn’t make it until tomorrow. I explained to them what was going on and the fact that he was in a tremendous amount of pain. They said to bring him in. My husband took him in. After triaging him, they took him back to give him an IV and pain meds. My husband was taken in to a room to wait. After a short wait our dog was brought in along with the vet. My husband explained to the vet that his decline was sudden and that we just wanted to make sure we were doing the right thing by having him euthanized. The vet told him he felt we were making the best decision for our dog. That his comfort was the main priority and at this point the most humane thing to do was to euthanize. The staff from the very beginning person on the phone, to the last person being the vet were all kind and compassionate. I’m am grateful to have such an amazing emergency pet hospital in the area. If we ever need emergency services again, we won’t hesitate to go to Dove Lewis.
Mendel Rivers
I thought my beloved dog was going to die. One day, she just lost her energy and appetite, and it got worse and worse. By Thanksgiving weekend, I was convinced she had a tumor and tried to find help. My regular vet was unavailable. I turned to DoveLewis. We spent all day Friday after TG at DL. They checked her in and out, performed every test, and determined she had pyometra, a uterine infection which can be fatal but is treatable by immediate surgery. They said they could do the surgery, but they suggested it would be cheaper to have a different hospital perform it, which I appreciated. I did have the surgery done promptly, and my dog is thriving. Thank you, DoveLewis. You saved her life.
Raymond Hogan
I found a broken Anna's hummingbird on the sidwalk and called Audubon Society, Humane Society, and was referred to DoveLewis because Audubon had extensive damage from burst pipes. DoveLewis gave me good advice and encouraged me to bring the litte sufferer in. It was New Years and the place was packed, but we were treated with courtesy and efficiency. My impression was that the patient will get the best of care.
roen zenia
They are all extremely nice and hopefully they are gonna save my dog!! They did help save her by finding me a great vet I could afford and making all the arrangements for me. Thank you so much my Rue is everything!
henry liang
A compassionate clinic. The veterinarian and the assistant are professional and provide really good services. If you are low income, they offer you a reasonable and affordable cost.
Brianne Climer
Dove Lewis was very professional when my daughter and I took her pet in to be checked out. They were honest and upfront with what they could do to help and how quickly we could be seen. Recommended!
Sally Sutter
This place was amazing. My puppy got into some chocolate. They were very quick to treat him and he fully recovered. They were so nice and so helpful. Great vets-great staff and customer service! Very impressng
Charlotte Jackson
Our Westie.- Maggie Mae was a very sick girl with Pancreatitis. She spent 2 nights at Dove Lewis receiving fluids & pain medication intravenously. They were very kind to send photos of Maggie in ICU & to keep us up-to-date on her progress. It was a very stressful time & we so appreciate the care she received at Dove Lewis❤️
Judy Taylor
The wait may be long…as some have commented…but they triage all pets and care for all pets. They work tirelessly, sometimes dealing with anxious and sometimes rude people. Regardless, they come to work every day with the hope of making a difference and they do. And they saved our pup’s life after he was struck by a man driving a pickup who never stopped. We rushed our pup to DoveLewis where he was in ICU for three days. We received updates from his wonderful doctors if there was a change in his condition, regardless of the hour. I can’t say enough. Our Seb is doing just great just thanks to their stellar care. And we give throughout the year … as a thank you and to help ensure others received great care for their fur babies, regardless of their ability to pay. So our grateful and heartfelt THANK YOU goes out to all those who work there. Our best to you all!
Jessica Wadleigh
I was so incredibly impressed with DoveLewis. On December 24, Christmas Eve, my cat’s health took a turn for the worse. She was extremely lethargic, not eating, not drinking, with some extreme diarrhea. Despite the facility being packed, the team responded with urgency and compassion. She had to be admitted for multiple nights in the hospital as the care team worked to diagnose her issues. Every step of the way, even though they had so many animals to care for, they communicated constantly, answered all my questions, and never made me feel like anything but a priority. These people are angels - they care for our pets but also the humans who come in who are often just as distressed (I know I was). Special thanks to Dr. Sprague and Fernando - both of them really helped us a lot - but everyone from the front desk staff to the vet techs to the numerous doctors were incredible.
Melissa Dougal
I brought my sick cat in just to find out she had to go to sleep forever the staff was amazing. And so caring they showed compassion towards me and my kid. I will come back if I ever need to
Adrian Harrison
I don’t think I can ever thank Dove Lewis enough. I had brought my bunny in because he was feeling unwell, he unfortunately had a very low chance of survival and I had to make the hard choice to let him go. Of course this was very unexpected for me and extremely difficult. Not once did they ever pressure me, rush me or acted like I was a bother. They were extremely kind, professional and compassionate throughout the whole experience. Losing a pet is already so difficult and they made it as easy as they possibly could. I feel forever indebted to them and just so so thankful for everything.
Erin Smith
My dog had a lump on his leg. Urgent care was able to get him in the next day. They were kind and caring. Turned out to be cancer. Was able to get a consult with surgery 2 days later and they did the surgery that day! Absolutely caring, compassionate and skilled in their fields! Thank you so much Dr. McKinney, Dr. Sundholm, Moth, Taylor, Caleb and all the other techs that helped along the way!
William Griffith
These people are wonderful. I’ve come to them with emergencies both physical and administrative, and the staff here (all of them - veterinarian, receptionist, technician, EVERYONE) helps however they can. In a world full of “can’t do” attitudes wherever I look, I am so grateful to these “will do”ers for saving my dog’s life (twice).
Mackenzie Henderson
Last night was by far the worst night of my life. I had to say goodbye to my cat precious that I’ve had since I was 10. I had her for an amazing 13 years but it still wasn’t enough. The staff there was so understanding and reassuring and Carlos was so great he really made things a lot easier and was so great when helping us. The team that helped us was great. Thank you so much for your kindness and reassurance.
Ana Hoschouer
Sorry to see so many low ratings for this clinic. My experience comes from making the difficult decision to euthanize my dog. He was a 15 year old pug who was sick with lymphoma. The last few days of his life were hard for him and I knew it was time. The staff at Dove Lewis were amazing! The vet tech on the first phone call I made was understanding and kind. I called ahead of time to let them know I was coming in with my doggo for compassionate euthanasia and when we arrived today they had a room ready for us. The gal at the front desk was sweet, sympathetic, and did her best to make me feel welcome, despite knowing I was unable to pay for the euthanasia services—I just lost my job after being in a car wreck and money is tight. The hospital covered the entire cost without me having to do anything more than simply ask for financial assistance. Once the time came, the vet took her time and was reassuring that it was, indeed, my dog’s time to go. I am so very appreciative of every staff member at Dove Lewis. Thank you for making this difficult day as pleasant and peaceful as possible!!
Beverly Martin
Having chosen to bring our dog to Dove Lewis was the smartest move we made. Since November 13th we have been bringing Emma in for rechecks and wound dressing changes. The emergency department was awesome in not only treating Emma but also so kind to the pet parents. We had the opportunity, while waiting, to observe the staff talking to pet parents and they were very kind and respectful. Bringing Emma in to the Urgent Care has been awesome also. The office staff, doctors, and vet techs have all been wonderful. To me having a sense of humor is important and thankfully they all do. We are grateful for everyone's genuine caring. Thank you!!!!
Amanda Wood
My 7 week old mini bull terrier got a hold of some children’s Tylenol and the staff at dove Lewis were great and within a few hours my little guy was as good as new. They gave him special attention (probably because he’s so darn cute!) and that made the experience more positive. The costs were minimal which made it possible to get the care we needed. Thanks everybody!
Judy Yawman-Adams
I cannot say enough good about everyone at Dove Lewis and about the wonderful care our sweet baby girl Meadow received. Had it not been for the treatment she received, Meadow most likely would not even be alive. Instead, she appears to be thriving, and is back to her happy energetic and playful self. Shortly after we got to Dove Lewis (following overnight at another emergency veterinary clinic and a 6 hour drive), we met Dr. McGuire, who immediately performed a 6-hour plasma transfusion on Meadow, who (at only 25 pounds) had ingested over 50 Advil. The ongoing care with Dr. McGuire as well as with Dr. Marshall and Dr. Loftin, and by all of the other staff (Adrien, Jennifer, and I greatly apologize to those of you whose names I do not know, including the staff out front) was above and beyond. It was a bitter-sweet experience, as, even though the situation was quite serious, Meadow also got treated to massages and was treated with such compassion that it was as though she was at a doggy spa : ) I am sure the individualized attention Meadow received in ICU expedited her healing and prevented her from needing a kidney transfusion, and at this point in time seems to have assuaged any permanent kidney, liver, gastrointestinal or central nervous system damage. She was so happy to be back home, and immediately grabbed all of her noisy toys and began running around the house (including on the top of the couch, where she is not normally allowed : ) And, her cat was so thrilled to have her home, too. My only regret is that Dove Lewis is not closer. I pray I never have a dire emergency such as this with any of my pets ever again, but I would definitely drive the 6 hours to Dove Lewis again if it was warranted and time permitted. Thank you, thank you, thank you from the bottom of our hearts, Dove Lewis. You are the best! I wish I was nearby and could bring Meadow in so that she could individually come up to and thank each of you in person, which I know she would do.
JeanneandDavid Pace
Once again Dove Lewis took fine care of our old dog Sam- prompt, professional, thorough, and effective. They are the best.
Shantell Mason
Thank you Dove Lewis for your compassionate care of our cat Cleo! We also appreciate the doc for taking her time to answer or questions! Your staff are knowledgeable and hospitable.
Marc Cozza
My buddy Otto was showing symptoms of possible heart problems and needed to see a cardiology expert. Vet Tech Nikki and Dr. Caryn Reynolds were wonderful in communicating the process and very thorough in explaining the results of the EKG and x-rays. They provided great details on the condition of his heart murmur and took time to layout what treatment options would help Otto feel better and live a good life. There is relief in knowing what's ailing your pet even if it is not the best news. I left with a good plan, some targeted medication and a scheduled follow up visit to check in and adjust if necessary. Thanks.
Kaitlyn Martin
DoveLewis has taken care of my dog twice this month-- the process of intake, waiting for her treatment, speaking with a doctor, and having my dog released back took about 3 hours. Knowing that the waiting room is in flux with different levels of care and emergency, some people are brought in and processed out quickly, others may need more intensive care. They are able to answer your questions or move you along appropriately if you ask nicely. Much appreciated for taking care of us.
Scott (Scott)
Dovelewis is the best vet I’ve ever been to. They are compassionate and understanding, and they will fight hard for your dog. Unfortunately I’ve lost one dog in their care, but i can assure you they did everything in their power to save her. I recently took a puppy in who had eaten some sharp plastic, and they were so wonderful to us and her. I can’t recommend them enough. There is a reason their wait times are so long. They are one of the only emergency vets in the state with the highest levels of critical care certifications.I’ve been back to their ICU and it is truly state of the art. Every vet i ever interacted with has been truly wonderful. Hope i never need to go back but can’t thank these people enough
Katherine MacEachern
A few months ago, we had a scare with our very-recently-adopted kitty Selena -- she managed to break a snowglobe, and we were worried she'd ingested the toxic chemicals inside. After calling several local clinics and Pet Poison Control, it was determined that Dove Lewis was the only local hospital with appropriate resources for her. She was kept for observation for most of the day with no symptoms, but threw up around 5 PM. At that point, the vet staff immediately got in contact with us. They were very quick about putting together a blood sample to bring to an external lab (the test was too specific to run on-site), and they kept us updated on her lab results and demeanor throughout the process. Her test thankfully came back negative, although we'd started treatment just in case. Since the treatment made her pretty lethargic, they kept her overnight to monitor her for complications. I received a very kind email early the next morning with photos of Selena and a note about how sweet she is. (And she is! She's one of the sweetest cats I've ever met.) The staff was incredibly helpful and nonjudgmental during this enormously stressful ordeal, which was very nice since I felt like the worst pet parent in the world. We'd spent about a week kitty-proofing our apartment before bringing Selena home... alas, the snowglobe missed our attention. I mentioned that payment might be a strain for us early on. While Dove Lewis didn't have in-house payment plans, they did suggest some third-party providers who might be able to help. They also gave us an ongoing estimate of the cost of Selena's care and made sure we consented to the treatment. When I needed to give them payment information overnight, they were very accommodating about accepting a call back when I didn't yet have the info. I definitely consider this a five-star experience and I'm very grateful for everything the Dove Lewis staff did for us. As for negatives... None of these things are a reflection of the staff or the hospital itself, but keep in mind: -It's an emergency hospital, and the veterinary profession is overburdened right now. If you CAN use a different local clinic, I'd recommend that, simply because Dove Lewis deals with a lot of pets who can't get care at another clinic. It's busy. -You can expect typical emergency room triage; if your pet isn't in acute distress, the wait time can be long. The staff may board your pet while waiting for a doctor to be available, which can sometimes take up to 24 hours (or at least, that was the case during our situation, I'm sure this varies by the day). More serious conditions are addressed sooner. -I wasn't able to be in the exam room with Selena; I'm not sure whether this is standard policy or whether it's a COVID precaution. Either way, if your pet gets nervous without you there, I'd let the staff know ASAP so they can make sure your pet is as comfortable as possible. -As mentioned, there's not in-house financial aid, and costs can get pricey. But things like pet insurance and a Care Credit card can preemptively lessen the strain. Hopefully this review is helpful, and once again thanks to the Dove Lewis staff!
Edna Jay
This place is top-notch. We'll not go any place else for an emergency. It's understandable that emergent issues take priority so waiting isn't a problem when you know you'll get the care needed. Dove Lewis is good about triage so they can determine your pets safety. Highly recommend.
Barbara Erickson
Our visit to Dove Lewis took time. Don’t expect to go and be seen immediately. Animals with acute problems are seen first. That being said, this is a kind and very caring place. Everyone was helpful, clear about what to expect and so kind and gentle with our sick dog. We saw many animals, mostly dogs and cats the evening we were there, but Dove Lewis also gives kind triage care to homeless animals, wild things, and those animals who need care the most. I think Portland should be proud to have this level care for our furry friends. Just bring your patience.
Zachary Swigart
It was a horrible situation and they did everything they could. They made it as good as it could have been. Thanks to the staff, both medical and front of house.
Ms.Kendall Huddleston
Recommend highly, got us In exactly at our time slot, worked within our budget and provided quick but thorough service. Thank you so much and I have told all my friends and family about this place.
Judith Bay
If you ever find it necessary to take your pet to an Emergency Clinic, this is the place to go. Everyone there was wonderful, and the vet who took care of my cat was outstanding.Give them a try. You won’t be disappointed.
DORI GRESHO
I've used DoveLewis's services in the past, and I can't think of a better place to take my animals when emergencies arise! The first time I used DoveLewis, I had a Golden with a rapidly growing tumor on his shoulder. My usual vet didn't want to deal with it, and having just learned about DoveLewis, I took my Golden there. I didn't have to make an appt, but rather took my dog into the 24-hr ER hospital. Following numerous tests, it was determined my dog could be treated with pills, which he was, and he lived another 18 months. This time around, my older Golden was experiencing a terrible, hacking cough, but also lethargy and loss of appetite. It was Friday, and I knew I didn't want to wait to see my local vet on Monday--time WAS of the essence. We drove him to DoveLewis, where he collapsed in the lobby--too weak to stand up. Again, while we waited, they performed numerous tests, finally determining he didn't have anything as serious as paralysis of the larynx, but rather pneumonia--whew! BEST THING: the ER services are open 2-10pm (having had to reduce hours due to funding issues…), and patients are seen rather quickly, with diagnoses sometimes given immediately, but certainly by the next morning. I've come to trust the doctors at DoveLewis implicitly; actually both the vets AND techs are thoroughly competent, and everyone we encountered was compassionate, kind, and professional. I feel so blessed to have this hospital available for emergencies, that rescuing senior Goldens is a lot less daunting because of DoveLewis: I KNOW I can get top-notch emergency veterinary service there any day. The only BAD NEWS is that because of Covid and resultant cuts in funding, the ER has had to reduce its hours from 24/7--a loss for all of us, to be sure. I am compelled to find a way to financially support DoveLewis beginning in the near future--we must never let this institution fade away any further, because we owe that to our animals, don't we? And we owe the vets, techs, administrative folks, and everyone else working there, the support that they so obviously deserve. I just cannot say enough good about DoveLewis and the service it provides to we pet owners in Oregon--bravo!
Megan Shuman
We had to take our tortoise in for urgent care and they were really great. The wait was super long but I saw so many people come in with sick and injured animals I’m not surprised it was a long wait. The staff was really incredible under pressure and seemed like they really cared about our pet. The front desk was also very compassionate with us and everyone else I saw come in that night. It definitely didn’t look like their jobs were easy. There’s a national shortage of veterinary care professionals right now so it’s really hard to get in anywhere. I’m thankful for Dove Lewis.
Don Breen
At my visit and my dog's visit to Doug Lewis veterinarian Hospital we were both treated with respect and care there was a triage and I had to wait which was not very long they took care of my dog and explained everything thoroughly they helped me with my bill... what I'm really trying to say is we were treated so well and so kindly at Doug Lewis and I just want to say thank you very much for taking care of my animal my dog thank you
Ethan Maier
Well priced emergency care for our dachshund who ate an absorbent pad. We were seen quickly and all staff were empathetic and respectful.
Connie Terwilliger
I am pleased to say that Dr. Zabel at Dove Lewis is taking care of my little cat, Zoe June. She has allergies and Dr. Zabel is helping her not itch and scratch. She and her staff really care about the health of their patients. Blessings to them for taking care of those little creatures who cannot take care of themselves. Connie Terwilliger
Geraldinine Rickel
The staff here is unbelievable, wished I didn't live so far away,but it's well worth the distant,for the care,they give to our pearl girl.thanks to all.
Michael Kloss
Had the unfortunate experience of utilizing Dove Lewis' emergency services twice recently. On both occasions, contact with each person was positive from the initial call to the intake desk to the doctors and techs who provided stellar care. I found that the conversations with staff to be non-rushed, comforting, but still very clear on next steps. In one case, the DVM went over and above to find another facility that could conduct an MRI that was needed right away. It was the difference my dog needed to get that fighting chance ... and my dog is making a steady recovery!
Les Swanson
Lukka, 120 lb English Mastiff, ingested 62 rimadyl tablets. Dove Lewis vets were there to see her through two nights in the hospital giving excellent care with excellent communication to me. Lukka is home doing very well!
Thom Anable
Portland is lucky to have such a dedicated staff.
Vanessa F
Everyone was so kind and communicative when I brought my dog there for an emergency. I felt respected, acknowledged and that they would take care of my dog.
Kristina Haddad
If I could give 100 stars I would! I have 3 small rescue dogs and over the years each of them have had to go to DoveLewis for a variety of reasons. The staff is TOP NOTCH - so kind, genuine and caring - I can't say enough truly about this hospital - they take the most perfect care. The BEST!!!!
Woodhouse The World Citizen
Dove Lewis has always taken wonderful care of my service dog, as well as the furry and feathered friends of many people that I know. They are honest and compassionate at the most painful and vulnerable times. Thank you to the vets and support staff!!
Iason Mink
We received compassionate care from DVM Lindsay McGuire and the support staff in a time of crisis. We are grateful for their thoughtfulness around our pet emergency.
Devin Rojas
#triage #professional Excellent service, excellent triage practices. I love the phone surveys for history taking. My poor puppy ate some grapes and they were transparent on the data or lack there of surrounding toxicity of grapes. They got us in fast and kept her for 3 days , 2 nights. For emergency services the price point was not too extreme either.
Emily Jodway
The staff was absolutely incredible. They handled everyone with grace, and continued to give updates as much as possible. Long waits are inevitable in the ER, but I always felt like I was supported. In a hard moment, I knew that they were genuinely caring for me.
Angela Murdter
I had a really positive experience at Dove Lewis. I called them extremely stressed out in the middle of the night to see if they knew of a 24 hour emergency exotic vet I could take my hamster to and I was so relieved when they told me they treat hamsters and to bring her in. All the staff I met were super friendly and helpful. They held her overnight for a few hours free of charge until the exotic pet doctor could see her in the morning and the doctor called me right at the time I was told to expect a call. The doctor was so incredibly kind and told me all of my options. Unfortunately I did end up having to say goodbye to my sweet hamster, and all the staff members were super respectful of my grieving and walking me through the next steps and letting me spend as much time as I needed saying goodbye. They even sent me home with a handwritten card and her paw prints which was incredibly sweet. Overall I really appreciate the staff and their care and for continuing to stay open despite all the overcrowding and economic hardship I’m sure all similar businesses have faced during this time. I would definitely take all future pets here.
Charles Hurty
You guys are awesome. Keep up the good work. I believe in the Dove Team. The veterinary world is hurting and you guys are showing up. Thank you.
Mark Larson
Communication and care was great. Highly recommend!
Milana Gilligan
The staff at DoveLewis far exceeded my expectations. The front desk staff were calm, compassionate and helpful, even in the face or emergent situations late at night. Every staff person went above and beyond with care provided which I witnessed towards various pet’s throughout our waiting period. They saved my pup and I am eternally grateful. Thank you, DoveLewis!
Jennie Jackson
I will forever be grateful for the care my Louie received from all the staff at DoveLewis. We were transferred from Tanasbourne and into their ICU in a hurry. We were desperate to get him well and he just wasn’t responding to treatment at the last hospital…they had tried everything; and said DoveLewis was his best chance and to go now!! They were right! DoveLewis served us with such quickness to stabilize Louie and get him comfortable. They were so attentive with him, and patient with me and my many tears in their private rooms and anxious phone calls seeking updates. The doctors assured me to keep fighting, and although they didn’t have the answers, they ran so many tests and scans to rule out a hefty list of possibilities as to why he became so sick. They never gave up on him. The expertise and knowledge the doctors and nurses had made all the difference in Louie’s care and I would trust them time and time again. I believe that DoveLewis saved my baby’s life and in return they also saved me.
Darrin Dill
We love Dove Lewis. Everyone from the front desk staff, to the vet techs, to the doctor were easy to talk with and compassionate. Our pups are very afraid of the vet, but they needed follow up for chronic conditions including blood work. The staff didn’t traumatize the dogs by forcing things. Although it meant light sedation and a trip back to the vet, we were able to get what we needed (blood) with positive outcomes for all. Thank you for being extra careful with our fur babies.
Kenneth Nielsen
Emma, my dear young Borzoi girl, needed attention to a deep wound to her leg. Dove Lewis was careful and attentive with Emma and gave her the best of care. Emma is healing at home now with her proper wound treatment, medicines and instructions to me to carry on through for the process of a complete and successful healing. How valuable it is to live in the community where Dove Lewis is located and serving. Without hesitation I recommend Dove Lewis for the care of any and all animals in the area. Thank You Dove Lewis.
Stephanie Bertoli
I had as positive of an experience with DoveLewis as I could have ever hoped for, all things considered. I literally sent them a thank you card for being so compassionate to me and my kitty during her end of life care. My sincerest thanks again to everyone on staff there.
S.R
I have come to dove many times. One when my kitten passed away in its sleep and I didn't know what to do with the body. They were so nice, their first thought was that I was hurt and jumped into action trying to help me. When they figured out what I was trying to tell them, they understood,And helped me from there. The quite room was very nice, and peaceful. This week 9/8/22 I rescued my baby bearded dragon, I have to say the staff there is/was still amazing. The surgeon was willing to take pictures so I could see exactly why it's leg needed to be removed. This is a picture during the surgery. If your animal needs surgery you want her to do it. I could tell her and her medical assistant love what they are doing. I will be going back for years to come.
Oregon Cynthia
In an emergency, there's no place better than Dove Lewis.
Kelly Coats (SpecialK)
I felt well cared for after losing the life of my kittens. They had an extremely nasty virus that took their life's one by one. They always spoke to me with kindness and respect. They were packed with patients and most likely understaffed. Yet one sweet young lady from the front desk took the time to finish up my paperwork with me. She was kind and soft spoken. When we were done she handed me a journal for helping with my loss. Not once did I feel rushed or put off by any employee. Wait times are sometimes ridiculous. What do you expect? Just do some research and you'll find everyone is backed up.
c alex
Thank you. Violet is eating, playing and she's gained a pound.
Victoria Sleman
This is the best place. My dog had a horrible ear infection late at night. There was a 7 hour wait everywhere I called. They got her in so quick and all the staff is so nice there!! I won’t go anywhere else for a pet emergency:)
Infinite Moon Life
My dog Cleopatra was attacked by another dog. I brought her in. And everyone was so kind and compassionate. I felt safe with her in their hands. I was able to pick her up this morning. I applied for a few funding programs to help with the cost. Not sure what to expect. I was approved and feel very blessed! Thank you so much for all you're help! I appreciate you all!!!
Amy Fox
The Dove Lewis staff are some of the most patient, hardworking people I’ve ever encountered. This is not an easy job and dealing with people on some of their worst days, with emotions running high reflects an expert level of customer service (and a job I could never do/ would not wish on anyone.) The kindness, care, professionalism and empathy went a long way. Free snacks, bottled water and coffee was very appreciated. I wish there was a better system but this is emergency vet service. I was in the office for 9 hours today and that seems like what you need to expect going in, particularly on a holiday weekend. I do think there could have been more transparent communication of how long I should expect to wait, especially after I had seen the doctor, but that’s also just the nature of triage. It just depends on who else is there. I felt lucky that we weren’t among those who were seen sooner, there were some sad pets there today. Thank you Dove Lewis, you guys are angels and the work you do is so vital 🙏 Here’s my tip- if you have already checked your pet in and know you have a wait, walk across the street to the dog friendly bar Lucky Lab. Get a slice of pizza and a beer, it really helped.
Vanezza Sutit
Had to put dog down here. Staff was caring and made sure we were escorted back ASAP. They gave us plenty of time to grieve and went through all of our options of what to do after euthanasia. They told us we could finish the payment later when we were ready and escorted us to the parking lot so that we wouldn’t have to pass the people in the lobby. They have long wait times because they’re so flooded with situations daily but they do know how to prioritize each one. Be kind to them for putting in all the time and effort to continue helping and saving pets
lisa wallace
We had tried to get into so many vets with our sick puppy. She is a rescue who has struggled with health issues and needed immediate care. DoveLewis got us in and saved our puppy. They did an outstanding job getting her isolated right away so she wasn’t exposed to other dogs and the meds they gave her are working miracles. Thanks for being there and helping. We were so worried about her.
Eric Petrozino
DoveLewis was very communicative and patient when our dog was hospitalized for two days. That went a long way and we felt our dog received high quality care and treatment during a very stressful time.
Victoria Weidman
Awesome care for my kitty girl. Got her checked in and she was seen in about 5 minutes. I knew she was not comfortable. Staff was very attentive and caring and made everything as peaceful as possible. It was not the scenario I had hoped for, but they gave me the time to make choices and spend time with my Opal. Significantly lower costs than anticipated. Highly recommend.
ted acott
We have been to DoveLewis many many times over the last 30 years with our 6 dogs and every time, we got the absolutely best possible care and treatment. They are the 👌
Nancy Abell
Huge volume of patients right now, so long waits-but totally worth it for the level of care, thoroughness of evaluation, superb communication and well thought out plan for our dog, who presented with a rapidly growing huge mass on her neck. She is much improved and has a follow up appointment with one of the surgeons.
Lesley Curl
Can’t say enough good things about Dove Lewis…the people who work there are some of the hardest working, most compassionate, and professional I have seen. It can take a while to get in for pets who are not emergency cases, so be prepared to wait. But in the midst of all the heartbreaking cases you see coming in, you might be lucky enough to witness what I did…a pet parent who on her way out paid the bill for another whose old dog was dying…and another instance where someone brought in a lost dog and before I left the staff had found and reunited the dog with its family!
LuxuryBathNW of WA. & OR.
Cabo our “furamily” and Luxury Bath NW Mascot had to spend 4 days at Dove Lewis’s ICU. From the beginning the staff was understanding and comforting even with the “touch & go” situation with Cabo. He’s on the road to recovery and we are great full!! I wish I could name every staff member who assisted with Cabo during his time of care. As his owner “Cabo” I will state they they are overwhelmed by the demand of the public, BUT!! They will stop at nothing to care for each animal that is carried, walked or other means through their doors. Each front office assist, each technician, each vet doctor gave the information upfront whether good or unfavorable with care and compassion. I’m amazed how these folks have the ability to do the job they signed up for each and every day, every hour, 24/365!! Please keep up the Front line service you do for our pets. Thank You, Duane
Jennifer Koenig
My dog was ill while I was out of town and family had to take her in for us. The staff were phenomenal with communication, explaining, treatment, and most importany patient and kind.
Rebecca Youngstrom
We are so lucky to have an emergency vet clinic of this caliber, with the incredibly trained professionals who work there. Our 11 year old dog ate a corncob and had to have emergency surgery at DoveLewis to remove the blockage. She is totally back to normal and bossing us around thanks to the level of expertise and caring she had. Thanks so much!
Lauren Kristensen
Hands down best place to care for your pet in an emergency. Truly exceptional care from the moment we walked into the door.
Jeanne Duncan
The staff at Dove Lewis is impressive. Even though when I am there it is usually a very stressful event. But I always look back at all my interactions with the people there, and they have consistently been so kind and understanding. It really helps keep me centered and not fall apart! The reason you are here is generally not good but if you have to go somewhere for your precious pet, this is the place!
Larry Sokol
At what must be one of the most stressful times of every pet owner's life what could be more essential than competence and kindness? Control is wrested from your heart and hand and turned over to people you do not know. The thought of losing a much loved buddy hovers all about. My experience there this week was totally positive, in large part I think because of what felt like genuine understanding and kindness from the moment of entering until we were fortunate and able to leave together.The thorough explanations of what was happening and going to happen was well done and deeply appreciated. Larry Sokol
Dani Kubica
They got my graham in right away and I am very pleased with them. I will be going back
Cindy Cooks for dogs
This place is terrific. The doctor we saw was excellent, and triage team/ support staff were totally on the ball. They’re a not-for-profit, so their fees are very reasonable, and, as I recall, no animal is turned away for lack of funds. How wonderful is that? Doc went over a treatment plan with me, explained all possible outcomes, treated the dog, and all turned out well. (My husband is a human lung specialist, and he completely approved of the treatment our pup got for his breathing problem, so that was reassuring.) They were so kind and responsive, I wish they could be our regular vets.
Juno Starlis
I can’t thank their staff enough! They’re so kind and helpful! Update: My cat had to return a couple days later and these vets went above and beyond! I can't thank them enough. They've helped me so much. Worth the wait to see them. THANKS DOVE LEWIS! <3, Ziggy and Juno
Miriam Gerges
I brought my puppy in after she fought a raccoon. They had several critical emergencies come in so the wait was long. Staff did the best they could to keep me updated and checked in frequently to see if anything changed with her. They checked her and said her leg was likely broken. They let me go home and wait for her to be examined as we had been there overnight. They called before doing anything (X-rays and sedation were needed). They recommended surgery but acknowledged they wouldn’t be able to do it in time. They helped me find one. This was a terrifying moment and experience but the staff here made it bearable.
Mary Gamble
Our lovely kitty stayed here after vet over sedated her at our clinic. I received lots of communication from the vets at DL and offer for us to come visit
Pete Morris
My dog wasn't feeling well and couldn't tell me what was wrong. I knew she needed help, just as I needed help knowing the right thing to do for her. The wonderful staff at DoveLewis made us feel comfortable and appreciated as they spent time evaluating my pup. Once they had an idea of what the issues were, they offered a range of diagnostic and treatment options, explaining the benefits and expenses of each. Together we were able to decide to keep my old girl comfortable and happy for as long as possible, without invasive procedures. I wanted to know what the problem was and how to treat it. Dove Lewis gave me exactly that information to allow me to take the best care of my buddy possible. Thank you!
Elise Herron
We’ve been to Dove Lewis with our cat three different times and everyone there has treated us kindly and provided high quality care for our pet. They triage quickly, make sure he is stable, keep us informed of his progress, and give ample information and time to ask questions. We are so grateful to have top notch emergency care where we can really trust our furry family member is getting the absolute best treatment from the best people.
Iain Young
In June our beloved 19 year old granny cat lost her battle with kidney disease and we found ourselves forced to find immediate relief for her. No one else could get us in same day and Dove Lewis found time for us same afternoon. There was a wait but nothing unacceptable and their concern and care for us as we said goodbye to Sparta was nothing short of amazing. I would highly recommend Dove Lewis in your time of need.
Kendra Stark
I took my cat here after he had a seizure. They were completely booked so it was a long wait. However, the staff were so compassionate. I can’t imagine how hard that job would be, working overnights and dealing with upset folks and animals. Thank you to the staff for all your help and making sure my sweet kitty was ok.
Emily Jansen
These guys are the best! Very kind, compassionate, and transparent people who want nothing more than to help you and your pet. Dr. Reminga was very personable and empathetic and helped me out in every way she could. Seriously, thank you for all you do!
Stephanie Erickson
While they are swamped with overflow patients, they still took the time to triage my pup. I was certain her life was in danger, but they were able to reassure me that while her symptoms were cause to be concerned, she wasn't crashing and should be able to visit her normal vet. The follow-up they provided was reassuring. My girl is well now and exactly what they expected. One million thanks!
Joe Miltenberger
My little 3 toed box turtle snagged his toe nails causing him pain and leaving me worried over how to care for him. I tried all the local vets in Astoria Or. No luck no one treats turtles. I tried his regular vet in Portland and they were booked. So off to DoveLewis. They got to my little guy as quickly as they could. It did take a few hours for him to be cared for. But with all the number of cases they had. I was not upset with having to wait.. The Vet let me know what treatment she did. What to do for his care. I am very pleased with the care and how kind the staff were.
Lorin Devine
I’ve been to Dove Lewis three times now with my dog. He and I have had a rough go the past couple years with emergency vet visits, but I’m confident that when these things happen Dove Lewis is the place to turn to. The staff clearly cares deeply for animals and have always treated me with respect. The wait times can be long due to a high volume of need in the community, but I don’t want a quick fix for animals in need-I want quality of care. I know my dog has received the very best in care from them, I’m grateful he’s still with me thanks to their efforts.
Alli Andress
We had to rush our cat to DoveLewis when he began having cluster seizures. We were scared and uncertain about what would happen with him. The team at DoveLewis immediately took him into their care and got the issue under control. Every person we interacted with provided the highest level of care. They were understanding, helpful, kind, and compassionate. Our cat is doing great and his seizures are under control. Thank you to everyone at DoveLewis!
Mesozoic Period Vlogs
Hello I had a fantastic experience at this hospital. They provided excellent care for my cat and comprehensive testing after finding out he had urinary frequency and pain. They were very helpful and their urgent care is fantastic and it was well worth the money. I will go to them for future needs for my animals.
Deborah Green
I called last night very worried.about my 7 lb dog that had been vomiting for 2 days but still drinking and peeing. I wanted to.know if it was safe to wait until Monday to take him to his regular vet. I was lucky to get Carrie. She listened to my whole story and all of my concerns. She reassured me that he would be fine for another day, told me what I should watch for and how to care for him. I know she probably hears the same stories over and over again from anxious dog parents. Despite that, I felt that she was concerned about my fur baby and devoted to giving me the information I needed in a caring manner.
Stacy Williams
Amazing care and service! This organization is exceptional and worth your time. The veterinarians are thorough, responsive, and communicative. I love the way they care for my dog. They helped me with extra medications when a flare up came back until I could get into my regular vet and that stop gap measure provided much relief to our family. I highly recommend Dove Lewis for any and all of your emergency pet needs. If it is urgent and not an emergency, go to the website and request an appointment. They will let you know when you can go in to lessen wait time. These folks are above amazing. Thank you for your amazing care for me and my dog!
Sherry Hayes
Our Yorker, Poppy, had blood in her urine and difficulty peeing. Viking Vet was great and found bladder stones but we're unable to do surgery and sent us to Dove Lewis. EVERY encounter with staff was amazing! They were friendly, efficient and caring. A STAT call from the front desk brought staff out immediately to assess the pet. I was there for over 10 hours and saw this time and again! I was very impressed. Poppy's surgery went well. Written discharge instructions were also helpful. We are so lucky to have this caliber of care and expertise in our area for our furry family members! These folks are very dedicated! In gratitude, Sherry and Poppy
Leslie Hanson
Jordan and Dr. Gorman were so caring with Archie and with me too. Dr. Gorman did such a thorough exam that she found issues other vets had not. Everything was explained to me and all my questions were answered. I brought Archie home with a clear treatment plan and I couldn't be happier.
Tony Thompson
Our dog Ozzy started sneezing and shaking his head violently one evening. The next morning on a Saturday, it was worse. We were worried that he had a grass foxtail or something similar lodged in is nose and, eventually, that proved to be the case. Knowing that these things can progress into a life threatening situation, we called Ozzy's vet and three nearby emergency vet clinics and they were unable to see him because he wasn't in immediate danger and they were overbooked. We took him to Dove Lewis and they agreed to examine and treat him but they were extremely busy with other pets in more urgent need of care. All of the staff we interacted with were professional and patient and kind. We watched their interactions with other worried and stressed out pet parents and were very impressed by how they handled delicate situations. After waiting in the lobby for about 3 hours they said they would keep Ozzy and let us go home and not wait there for 8+ hours until things settled down enough that he could be evaluated and treated. We were very grateful for this and entrusted him to their care. Later that night, they did a preliminary exam and called to tell us about our options. It was probably going to be in the wee hours of the morning before the vet could actually treat him and we agreed to leave him there. The vet called a few hours later to say that they had sedated Ozzy and removed a grass "awn" from his nose as we suspected. We are very grateful to Dove Lewis for helping us manage this situation and taking care of our beloved Ozzy boy!
Vanesa Sanchez
I want to thank Dove lewis for showing me and my partner so much kindness when we brought in our dog. They took care of her well even though she gets anxious I appreciate them take the time to understand our needs. Thank you so much!
Kathy Prock
There is a neighborhood cat that some of us share the care of. This cat was at my house all night and all day and was acting very lethargic and weak. He hadn't eaten or urinated in almost 16 hours as far as I could calculate. I was very concerned he had a UTI or was blocked. I had my brother drive me to Dove Lewis as all the veterinary offices were either booked full or closed. The waiting room was packed with dogs, cats, and people. I was expecting to be there for several hours before seeing anyone but I was probably there about an hour and a half when a triage tech came out and took my cat into the back. She came back around 30 minutes later and told me that my cat was fine as far as she could tell. She said there was no urine in his bladder which mystified me because he had not peed in the house (so he must have gotten out the door and gotten back inside somehow) but anyway it was quite a relief to know that he was okay. The tech was very sweet and patient while she explained the exam she did on him. I am sure she was exhausted with how busy they are. I definitely appreciated her kindness and her thoroughness in the cat exam and her explanation to me. I love Dove Lewis. I miss them being on the Southeast side of town. I was a frequent visitor when they were over here and they are truly missed.
Haley Washington
We just got home after saying goodbye to our chicken, Thelma. This was our first time using Dove Lewis and we were so happy with the care we received. The staff made sure our Thelma was seen quickly. When it was determined that she likely had cancer, we knew that it was best for her to pass humanely. They had amazingly supportive staff who allowed us time in their comfort room with Thelma (who they wrapped in a blanket to see us). We received a hand written note and they were able to wave the cost of cremation and most of the euthanasia. We so appreciated the support even for our rather unusual love for our precious chicken.
Jessica Dent
Thank you so much for taking care of our Bear, he means the world to us and you were kind and fair and caring during one of our worst moments in life. I can't say thank you enough.
Cathleen Schraeder
Please ignore the one star reviews- so you have any idea how busy they are? Short staffed? Have you seen the sheer number of pets they LOvE in the waiting room? Goodness, humans, have mercy and grace for this team that chose to spend their life caring for our cherished humananimals:). Our Duke is now in heaven - Dove Lewis was exceptional, every person i spoke with, including two doctors- Kind, communicative, efficient - Superb Team we should be extremely grateful to ❤️❤️❤️❤️❤️❤️
Dawn Merriman
I raise Boston Terriers. One of my females delivered 6 pups and the 7th was stuck. Therefore requiring an emergency C-section on 4th of July weekend. I called many emergency vet clinics to no avail. Also called Dove Lewis who was willing to accommodate me and my dog. They were very courteous, cared for our needs as quickly as possible. Dove Lewis treats many emergent situations and must triage accordingly. So please be patient and courteous no matter how long it takes them to get to your case, as there are more eminent cases ahead of you. For my case, the dog was not in any kind of stress, so yes the wait was longer. The vet techs and veterinarian, as well as the surgical crew were very kind and professional, carefully explained everything. We did loose the last 2 pups which was expected. Momma and her 6 other pups are doing great. So if you are looking for good emergency care, then Dove Lewis is the place to go!!
Abbie Martinez
Originally, I had been waiting in line at another emergency vet clinic. I waited over 20 hours at the other clinic. I was frustrated and worried about my dog. I called in at Dove, willing to drive extra or do anything to receive any services. The receptionist and tect were wonderful. I was easily put on the wait. I arrived at Dove where the great services continued. I was in and out on a Sunday within two hours (the wait time will differ based on your baby’s needs). My dog had an infected tick bite. The staff truly cares about your pup and not about just prescribing meds for $$. My dog was treated better at this clinic than me at my own doctor😂 I expected a 300-500 bill and was not charged anywhere near that. I will be going here for any emergency services in the future considering all the staff was wonderful and very assuring my pup would receive the best services. Thank you for being amazing.
Linda Yeager
At 2am on July 4th I drove my sick Labrador two hours to Portland for care. I decided to go to Dove Lewis because I'd heard such good things about it. My sick dog was quickly put into a private room. A tech came in to talk to me about what exactly was going on and said she would be relaying this info to the vet. At one point my dog was getting into trouble and I stepped into the front desk area and said she needed help and they quickly got another tech in the room. Shortly thereafter the vet arrived. She was kind, thorough, reassuring and a calming presence. She took my dog into the back and I went out into the waiting room which was beginning to fill. I couldn't believe how many sick and injured animals were brought in along with strays and even a police officer brought in a cat and handed it over to the staff. These animals waiting to be seen were not your common cold. What I learned from owners made it clear that serious issues were in need of care. And another thing....there were poor people there. Clearly unable to provide the kind of resources one usually needs to pay for such a visit. They were clearly deeply caring about their pets and the staff treated them with respect and compassion. While we waited for our animals someone would come through the waiting room making sure who belonged to which animal then would go find out how each animal was doing and reported back to the owner. I've been to many a veterinary emergency hospitals and too often found them to be less than charitable requiring your credit card, deed to your home and first born child before they will see your animal. Very off putting. At Dove Lewis no one asked me to pay up front. When my girl was discharged I was given a bill and paid it then. In the future if I have an animal in distress but have the time to get to Dove Lewis that's where I will be going. They are deserving of our support, encouragement and gratitude. Good work Dove Lewis!
Cheryl Brewer
Our dog was critically ill and our normal vet called DoveLewis and arraigned for her to be seen. Immediately they triaged her to the back. This happened the Friday afternoon before the 4th of July when most vets would be closed over the holiday. Not surprising, the place was full of pets waiting to be seen. I expected that it would be a long wait to talk to the doc. What I didn’t expect was how quickly, competently, and compassionately they would handle case after case of animals coming in. Dogs, cats, wild birds, rats and snakes were coming and going. As a retired nurse, it was nice to see how well the team worked. If your pet is unstable they will be undoubtedly be seen first. Since the hospital was straining to get every pet seen appropriately, they did tell owners with pets that were stable they could continue to wait ( and it would be a long wait) or they could schedule an appointment for another time. All of the vets we dealt with were not only competent, but gave a great summary of what was going on, a plan to treat, a path forward and what markers that would indicate that our dog was not likely to survive. Our dog discharged today and is surprising us with how tough she is and her drive to recover, a chance that she likely wouldn’t have without the team at DoveLewis. They do give estimates as to what they think the cost may be. Emergency care is expensive. In hindsight, pet insurance would have been smart. While they do have assistance programs, I don’t know the details. Be patient, the staff are trying their hardest:)
Kathy Goeddel
I am so happy to live so near DoveLewis and to be able to take my dogs in when they need off-hours or emergency help. This was my 5th visit over the last 25 years and the DoveLewis team was awesome! My 12 year old dog hurt his eye off-hours. Waiting over the holiday weekend could have resulted in serious eye damage. Fortunately, he was able to be seen and given an eye cream that would prevent further injury and infection. We're on day 6 after our visit and he is doing great today. I am so appreciate the care every single staff member provided.
elizabethjwheeler
I wanted to give a huge kudos to all of the staff at Dove Lewis, and, specifically, Jordyn and Dr. Reyes. I brought in my very spicy cat, Thor, today after he had been sick for about a week, completely lost his voice, and had started to lose weight. Even though he was a challenging patient, they were comforting, kind and truly wanted to find what was going on. We opted for more intensive diagnostics which meant my goodest boi had to be sedated. They held him for a bit to make sure that he was coming around. We got home and he has already shown improvement from the extra fluids he was given. Our fur babies are our babies and I cannot thank you enough for the love you showed us both today. You are all incredible! <3 Edited: Thor was diagnosed with pancreatitis and given additional anti-nausea medication. Today, we picked up a refill as he has been doing so well! He has been cuddling, running and playing again (although still no voice) and will see his primary for follow up care in a couple of weeks. These incredible people saved my Thor-cat and I'm so incredibly thankful they were able to see him. YOU ALL ROCK!
Tamee H
Thank you for your efforts with Fitzgerald The Kitty. We showed up with an immobile, trembling, panting, pain-wracked cat with a urinary obstruction, and came back the next day to retrieve a walking, meowing unobstructed best friend. We’re very grateful. Everyone from the intake personnel, to the techs and vets were so kind, informative and patient.
Alex Sinnott
Dove Lewis staff is so kind and helpful. Unlike other Vet hospitals, Dove Lewis values you and your pet being happy over making a profit. There is financial assistance and payment plans available for people who qualify for assistance. Dove Lewis is also very thoughtful when it comes to "putting your pet to sleep". They have many options and will ask what you are wanting to do. If you are having a pet emergency, you can call ahead to speak with the Vet Triage team and they can give you some advice over the phone. Emergency clinic is 24/7, 365 days a year.
Mindy Quinn
I had a terrible experience at another vets office the day before, bringing my pug to Dove Lewis. I was also grossly overcharged by the other vet. I was so upset when I walked in there doors. Only to be greeted by some of the nicest staff members I've ever met. Caring and kind. Truly genuine. They listened to everything I had to say without cutting me short. The were very thorough when asking me questions so they knew how to treat my dog. When the vet came to talk to me. She was the nicest most caring vet ever. She explained his serious condition to me in complete detail. She also made sure I had all the knowledge I needed to care for him at home. Dove Lewis is the best vet ive ever been to. Stacy montgomerie is the best vet. Who gets 5 out of 5 stars in my book. Dove Lewis does not see patients as a dollar sign. They don't over charge. They help people who in finally problems, to get there bills paid. On grants or sliding scales. Thank you to everyone at Dove Lewis. Give yourself a pat on the back. Mindy Quinn. And baby boy Colton Oregon
T B
Angels for our fur angels, compassionate and caring and when had an emergency with my pup they had a way of calming me and making sure my furry old man was gonna be fine. I can’t say thank you enough for the concern and overall care they provide, please know this is an emergency animal hospital it’s going to cost but there are resources there that can help, seeing the $$ can be scary. My dog was evaluated and we left the same day, shout out to the VetTech with the red hair she was awesome and kept it real with me during the visit which was 100% appreciated.
Debra Hayes
Our two year old dog had a severe reaction to a bee sting. We were so grateful for the care he received at Dove Lewis. They were very busy that night (I think they’re busy most all the time), but they communicated with us as we waited in the waiting room. Each staff member was professional, compassionate, caring, and adept at treating Duncan’s symptoms. We highly recommend Dove Lewis if you need urgent care for your pet.
Shelby Regan
DoveLewis took such good care of my older dog when he had to stay in the ICU for an unknown illness. They cared for him as if he was their own and updated me twice daily during his entire stay. They kept me well informed of his recovery and talked me through all the treatment options. They let me visit whenever I wanted once he was starting to feel a little better. I’m so grateful for how well they cared for him and how communicative they were.
Cory Hanson
The staff at Dove Lewis were so kind and helpful to our cat when she was brought in with a fever and in pain. That evening was very busy and they were wonderful with everyone. Very big thank you for your help and care.
Tyler Johnson
They took such good care of our dog. They very literally saved her life. Thank you for all you guys did.
stacey graham
For the second time this year, I had to take my 9-year old cat Sam to Dove Lewis. Each time he was a guest of ICU and each visit I was so impressed by the front desk staff and the veterinarians and and vet techs. Great communication (even a pic of Sam with each morning and evening email update.) Clear and concise reporting and direction. I observed such graciousness and understanding for all those pet owners (and their pets) waiting in the lobby as well. Amazing place!
Dawn Bergin
My family has leaned on the expertise of Dove Lewis several times over the years. Every time we have had an animal emergency, we've tried multiple ERs and ended up at Dove Lewis because of responsiveness and, every time, we have felt enormous relief knowing our fur-babies were in the best of care and have utterly appreciated the warmth and kindness we've received from the whole team - from phone triage, to front line, to technician, to doctor and follow-up. We are so thankful to have an animal hospital like Dove Lewis in Portland!
Randall Nash
Our dog Lulu was in great distress. When we arrived at Dive Lewis we were greeted with kindness and care. Lu was immediately given attention and we were kept appraised of her condition as her condition was assessed and treated. The entire staff (Carlos is a rockstar) was educated, thoughtful, empathetic, and incredibly helpful. Thank you all!
Jolie Allen
I couldn't recommend DoveLewis enough. Our 14 year old dog had five seizures in 48 hours and I called so many other emergency veterinarians, and although they all acknowledged the severity of her situation, no one would see her, as they were at capacity. I called DoveLewis and they told us to come right over. When we arrived, they took my dog right back and started treating her. They were so helpful and compassionate, and I will always appreciate what they did for us.
Ian Walsh
Had to put down my puppy here after she had a multitude of seizures.they were beyond there for me emotionally and helped me make my decision without feeling like a completely bad person.
April Michelle
I had to euthanize my 18 year old cat a few days ago. I was a mess so they put me in a room immediately. The staff is so amazing! I did not give five stars is because the exam room was very small and dark. Nothing on the walls, no nice blanket and not the kind of room that you would expect to euthanize your animal in. I was a veterinary assistant for years and every clinic I worked in, had a euthanasia room and we could set up another room in 1 minute. I am so thankful to the techs and vets for being so kind and giving me as much time as I needed with my Timmy.
Tim O'Connor
We had an emergency splenectomy for one our dogs. Dr. Reminga took the time to talk with us and answer any questions we had. She was very kind and informative. Dr. Herold not only left us a message but sent us an email as well regarding our dogs biopsy results. We are thankful to have our boy with us today and he is healing well. So many places are short staffed. Thank you to these great doctors at Dove Lewis Veterinary. Thank you to the all the staff and doctors. Thank you Dove Lewis! Sincerely, Tim and Heather O'Connor
Alyssa Odermott
They were SO KIND, gentle, patient, and just over all AMAZING with our rescue shelter dog. She had a tick, high anxiety, horrible nails, and was nipping and they fixed her right up with a ton of love and care.
Caitey Andersen
I am beyond grateful for the care and coordination at DoveLewis. I especially appreciated their calm and consistent communication. I felt confident that my cat was cared for and safe. They run an amazingly smooth operation! Thank You for taking such good care of Strong Fox! 😻
Meredith Boehmke
We took our cat in for a emergency and the staff treated us with kindness and compassion. The front desk staff helped not just us, but everyone who came in with the same kindness. Despite being busy and under-staffed, they still took the time to check in and give us updates on our Buster. The vet who treated Buster was wonderful too; answering all of our questions, taking her time and being very empathetic. I can't say enough about the quality of care Buster received and the genuine care we were shown throughout our experience here. We live in Vancouver, but would gladly make the drive to come back if any of our kitties should need medical help.
Charlene Crivellone
I would like to say that the employees here are extremely nice. I would also say even when they are getting verbally abused. I watch some pet owner be just horrible. All because they had to wait for their dog for what they thought was to long. I was and a lot of people were there a whole lot longer. They were are nice and pleasant trying to explain what was going on to them. My dog had a very bad disk problem they walked me through it all they literally talked to me because I was upset about my dog. Let my see him even though they probably don't do that. In my opinion they have been wonderful. I think my dog is in the best place he could be.
Erica Mooney
I'm always impressed with their level of care and expertise. People are way too hard on this clinic. When I was in there with my dog, I heard people yelling and becoming very angry at the staff. I understand people are probably stressed out, but they are doing what they can and have laways offered me such amazing care. I brought my dog in there with wounds to her front leg, yes theres a wait like any ER service. They were kind and did an excellent job caring for my old girl. :) Thank you Dove Lewis
Andy Schuhmann
A melting pot of poor and rich people in the waiting room. All wanting their animal seen ASAP. A complicated balance of triage with a never ending stream of critical care animals walking in the door. Vets and vet technicians have a very high suicide rate as they navigate highly emotional charged animal owners. Their responsibility is not how you are going to pay for services rendered. Plan ahead if you have a pet ...it was not raining when Noah built the Ark. Every psychology major should visit an emergency vet clinic for people interaction is extremely heightened and how these professionals deal with these people and have the patience .... I have no idea. These professionals and employees at every level are angels. Have patience and understanding and pretend being in their shoes while you wait. In the end for us services were rendered our pet was saved. Thank you.
Taylor Jeffs
They were absolutely amazing on one of the worst days of our lives. They made sure we were well informed of all of our options, and helped us make the best choice we could for our cat Chewy. Thank you staff, y'all are amazing!!
sue jensen
I have looked high and low for a veterinarian(s) who specialize in treating rabbits. The thing about rabbits is that nearly every needed visit to the vet is an emergency due to their fragile systems. Even thought there are other exotic vets (not many) in the Portland area, it's almost impossible to get an appointment within 48 hours. Dove Lewis has saved the life of 2 of my rabbits and they don't charge more than other vets. I love how professional and compassionate every staff member is. They do need to work on the phone system and transferring (it is not so friendly to the customer and adds extra stress).
Matthew Shay
I’ve been to many veterinarian clinics, especially for exotic animals; snakes and rabbits, and I’ve never had an experience like I had today. The candid, compassionate demeanor of the staff, specifically Lisa T. and Jenny Gorman, was beyond belief. I’m a helicopter parent when it comes to my pets and I brought a 5 week old rabbit in who had an 8 foot fall. She was taken in immediately, and although she was being monitored for a few hours and I watched several other patients come and go, I was welcomed back to discuss medical options. As challenging as our medical discussions were, Jenny was quick to adhere to my sensibilities, as well as give expert advice and candid answers. She’s very knowledgable about exotics, compassionate towards humans and pets, responsive, and willing to compromise for the pet owners concerns. Lisa was an exceptional front line agent. I watched many people come and go. She never faltered from her level of service and treated every patient with the same magnitude of care and concern. I was beyond impressed by her, considering the volume of patients and varying emergency needs of each animal. Well done. Our sweet Duckie is currently home and being monitored, but I couldn’t ask for her to be in better hands in her worst moments. Thank you so, so, so, so much for the care your team has provided. The vet-tech under Jenny at the time was also amazing. I can’t remember your name because of the stressful event and the little time we spent conversing, but I also appreciate you.
Sophie Hagberg
Because of DoveLewis and their team of amazing veterinarians, techs, and support staff, my dog is alive and sitting next to me on the couch today. My dog came in as a transfer from his regular vet - he was in respiratory distress and was truly, critically ill. The staff at DoveLewis had him in the back, on oxygen and being assessed by a veterinarian within about five minutes of his arrival. He was stabilized and hospitalized in the ICU for 4 days. Each day, I received a phone call from the treating veterinarian in the morning, updating me on how he did overnight, what the plan was for the day, and either a call or a text update about how he had responded to treatment for the day. They also made time for me to visit him twice during his hospitalization, which (especially when your pet is critically ill and may not survive) is a kind and thoughtful gesture I deeply appreciate, especially given how busy they were every time I came in. In many of these reviews, I see the complaints are about long wait times. The wait times can be long because the staff here are prioritizing animals like my Fizz - pets who might be measuring their remaining time in minutes without intervention, not hours or days. If you are waiting, it means your pet can afford to wait - there are others (and their terrified people) who cannot. Please keep that in mind and lead with compassion and empathy in your interaction with staff here. Nobody gets into emergency and critical care vet medicine because they want to rob owners of money during a crisis or inconvenience clients with long wait times - they do it because at the end of the day, they want your pet to be able to go home with you, and because of the staff at DoveLewis, I was able to do that today. Thank you, DoveLewis!
Alex Schon
The staff at Dove Lewis kept me up to date with all the care that was being provided to my ailing 12 year old Chihuahua Elwood. The staff was attentive and compassionate to Elwood's care. Even though it was a long day they would keep me updated on how he was doing via phone calls and this allowed me to step out and get a bite to eat and stretch my legs which was really nice. I have and always will reach out to Dove Lewis for any and all of my pets emergency needs. Thanks Dove Lewis!
Rayan
They're not perfect. They're short-staffed and my dog had to wait for 12 hours to be seen. Having said that, they're competent. They saved my dog's life when I was desperate and all other ERs around here rejected him for not having enough staff. The fact that they allowed me to visit my dog in the ICU is something I will forever be thankful for. My dog has been in poor health ever since he was born and I've been to many vets and emergency rooms with him. I'd say the techs, doctors, and the people at the front desk are among the most competent I have seen :-)
Cody Duddridge-Giancarlo
They took care of our pet in a time of need. The communication was a bit lacking, and could use some improvement, but in the end, we got our cat back happy and healthy, and thats what we needed.
Jan Gwin
My dog Toby was evaluated by Dr. Davis for Cushings disease. She did a comprehensive review of records and during our discussion realized that the results of a test done at my local vet hadn’t made it into their records. Luckily, I had a copy and with that information suggested a further test to get a definitive answer as to whether he had it or not. Results were communicated by email were conclusive that he was + for Cushings. Next steps were outlined and details of medicine to treat it were relayed via email. Pleasant experience all around.
darren birch
Took my cat here for the 24-hour emergency they were nice they revealed the prices if they needed to and they made my cat better I can't give a high enough rating
Lon Klugman
We had to bring our brand new pet in recently for some things happening that we didn’t understand. We were treated with kindness, patience, and reassurance while our pet was being treated for his illness. The staff were phenomenal; they moved quickly and with focus. The whole thing took less than an hour and the rates for astonishingly inexpensive. HIGHLY recommend.
Vincent Barry
I love this place. Easily the best vet I've ever been to. Took care of my elderly chihuahua and he is the healthiest and happiest I've ever seen him. It didn't break the bank for an er visit either. It was very affordable and they gave clear and concise instruction for when he's home with me. Id rate more stars if I could! Trip 2: my pooch took a nasty fall a couple of days back. He was in really bad shape. Dove Lewis took him in and once again another wonderful trip. They did everything they could to make him comfortable and healthy. He is doing great now and I've once again got good instructions for care when I'm home!
Steven Maser
Our seven year-old male cat had started experiencing urinary problems, producing smaller amounts of urine more frequently. Our regular vet had put him on medication with advice to seek emergency care if he became distressed. The next day, a Saturday, at 6:30 AM, that happened. We called Dove Lewis, explained the situation, and were advised to bring him in immediately, which we did. Although the online check-in process was somewhat overwhelming to complete on an iphone amidst the sense of crisis, we managed to complete it enroute. His condition put him high in triage for immediate attention and he was seen within about 15 minutes. Once they determined that he did not have a blockage, they treated him with pain relievers and advised us to go home until he could be fully evaluated, which took time because so many other animals needed care during the weekend. Indeed, by early evening, when I had difficulty getting through on the phone, I stopped by for an update and the waiting area was packed with people and animals. A vet completed the full evaluation early the following morning, explained it to us in detail, requested permission to do a urinalysis, and we picked him up by 7 AM. Dove Lewis sent us home with medication for pain, a relaxant, and sample cans of food less likely than regular food to cause kidney stones or crystals that might have been the source of the problem. The urinalysis results came the next morning showing a bacterial infection as the cause. They offered to work with our regular vet to fill the prescription for antibiotics. Staff were professional, calm, and supportive throughout. The cost of several hundred dollars was not more than I expected it would have been at our regular vet and, in fact, lower than I anticipated for an emergency visit.
Mariah W
Super impressed! Had a vet emergency and after an initial surprise at how busy the ER was, it was quickly evident that the front desk staff were well trained, expert communicators and listened to everyone who came in. Yes, the wait was long it's an ER, but the care was top notch!
Breanna Law
My sweet, perfect boy (Poe) came in Saturday night in extremely rough shape. Cost was a factor for me. The doctors and team did everything they could to keep cost down while making sure my boy was safe and cared for. He has since recovered and has the all-clear from our regular veterinarian. I just lost my other dog of 13 years 2 weeks ago, so I am forever grateful to the DLEAH team for saving my perfect man.
Laresa Beck
This was my first time going to DoveLewis and it was super positive. Every staff member was kind and showed compassion to me and my sweet kitty--even though they were slammed and coping with some folks who were pretty stressed about their pets. From the superior quality of animal care, to the waiting room stocked with free snacks--this place feels set up to support both pets and their people, during what can be very stressful times. I really appreciated the insights and time that Dr. Golden shared with me. She took time to answer all of my questions and to make sure my cat was comfortable and well cared for. I hope I don't have to go back, but if I do, I know my pets will be tended with love and competence.
Kurt Van Horn
We especially liked the way Dr. Helmbold diagnosed and treated Hugo as well as apprising us of the problems and offering comprehensive and caring solutions to a difficult issue. She is a fantastic veterinarian.
Caitlin Langeberg
We brought our duck (Duckie) to DoveLewis after she had gotten attacked by one of our dogs when we brought her we did not think she was going to make it the check-in staff was very quick and helpful after a few hours we were taking back to see the doctor who was very nice and gave Duckie the best care she told us that Duckie should make a full recovery as long as Duckie didn't get a infection 😀 Duckie is on the way to being healthy again as well as the price being definitely affordable we renamed Duckie to Timex as the commercial used to say "it takes a licking but keeps on ticking" Thank you!! DoveLewis we will be coming to you again in the future if we ever need to
C.J. Carlin
I had to take my poor cat in to the emergency room because he got into some lily leaves and poisoned himself. Although they were unable to save my baby, the staff were kind, compassionate, and demonstrated that they really care about their patients and their parents.
Jeffrey Foidel
We took our dog into Dove Lewis after he had a seizure. They took took his vitals, checked him over, observed him in the back and gave us helpful information about follow-up. After 3 hours we were expecting a rather large bill. They did not charge us for anything. Bless you Dove Lewis for your care and compassion.
James P
My dog of 14 years was real sick and no other veterinarian had time to see her so they suggested DoveLewis. There were critical patients ahead of my dog but I stayed and when they saw her they were truly concerned. They took care of my dog for hours while I was sent home. I returned and was told what I needed to do for her. They gave me instructions and food and medication. They help save my dog. I know that she will leave me soon but my love goes out to DoveLewis for the love they had for my dog!
Shiva Ganeshan
Service at this hospital is good but they should work on the ER service as it takes very long wait period for the ER visit.
L.Y.
Dove Lewis was the the only emergency vet able to see my bunny with GI stasis on a weekend. The wait was long as to be expected but the care my bun received was great and reasonably priced. He got better within days and I’m so grateful! Thank you :)
Lucy Gallagher
I unfortunately had to bring my cat in last night after he ingested medication that could have been deadly. There were multiple really serious emergencies while we were waiting but they still managed to take him in quickly. We ended up being at the vet for close to 8 hours however the staff was very accommodating to us and gave us updates on our cat as soon as they could. We also witnessed their interactions with multiple patients over the course of the evening and the night staff was nothing short of compassionate and professional. When we finally saw Dr Peterson he immediately made us feel better, it was obvious that our cat was well cared for and monitored. He also did a really throughout job of explaining our cats treatment as well as the cost. All in all the cost was much less than expected and the night was made much less stressful because of the night staff.
Maryam V
Rushed my cat in, with symptoms mimicking poison ingestion and stomach blockage - foaming mouth and vomiting. I knew it would be a long wait. This facility is extremely active. Some of the staff here are especially accomodating, even in the midst of high volume of patients/walk-ins/phone calls/and being paged. Special shout out to front-end staff, Mo and the brunette with the medium-long hair (I'm sorry I missed your name). I was getting distressed and you were all patient and accomodating. Even with the long waits and moments with no updates as I sat there, I highly appreciate the dedication placed on the other animals that needed help more urgently than my own did. If you decide to come here, you may need to verbally ask for a status update, but understand that it may be a wait depending on your pets' severity. If they are stable, they will prioritise more critical pets. Don't be afraid to calmly ask for accomodation of some sort to make your pet feel better and bring you assurance, they may be able to meet your request. At the end, my SO pressured me to discharge my cat before she had a chance to be officially examined (8 hours later), but she had stabilised. I am confident the Vets would have given her wonderful care, but I didn't get to experience that unfortunately. I think my cat expelled whatever was bothering her, and will take her to her primary doctor since it's not urgent. The technicians that worked on her were gentle and kind. Great facility, empathic staff, free coffee, but long waits if your loved one is not in critical need. I will come back if for any emergencies or false alarms and such. Also, on an unrelated note - PLEASE get your pets a good health insurance!!! It's a small monthly fee, sure, but could save you down the road for any surprise emergency visits!
Jeanne Hall
Dove Lewis was a great help to me when my cat started bleeding when she needed to pee. I was having a very stressful week and they were able to take a look at my cat and give me an urgent care appt. for the next day. Which after knowing she was going to be ok. I was able to let some of the stress go from my body. Every day is getting a little better.
April Ash
Amazing care for my cats. Everyone was helpful and kind.
Marsh Santoro
I got there very early in the morning and granted I was a little irritated about how many pages there were to fill out for admittance, but before I was finished someone came out talked with me took my cat to triage made him comfortable, informed me of his status and even showed him on facetime, they cared for him compassionately and as efficiently as they could. I feel he got excellent care and I was given all the information I needed to make an appropriate decision for the care of my pet. DoveLewis does a fantastic job. Thank You.
Jordan Niles
Our 1.5 year old, holland lop buck Bean had gi stasis and the wonderful folks at Dove Lewis helped him get back on track very quickly. Due to the staffing shortages it took a while to be seen and Bean began to worsen but once he was admitted he improved rapidly. We were pretty scared he would pass away and we are so grateful to your staff for helping him. The 2nd and 3rd pics are within hours of him being home with his bonded sister Eevee, both comfortable and relieved to be back together. Thank you thank you thank you Dove Lewis staff.
Susan
Dove Lewis is the best place to take your pet for quality health care and emergency services. It is staffed by wonderful, caring people and they are highly qualified. They have the medical equipment and expertise to diagnose complex medical issues and provide quality care. Your pet will be in good hands at Dove Lewis
Mary Nester
It’s for emergencies. So if your pet isn’t needing immediate care, you should expect to wait. But the care your pet receives is the best. These are critical care doctors and medical assistants. They know what they are doing. They saved my pet’s life. So the wait is worth it in the end.
Reese Saviers
Extremely professional and have always done right by my pet. Seems like all they really want is to help animals and are very genuine. Thanks so much!!!!
Aubrey Johnson
I can't say enough positive things about our experience at Dove Lewis. Our pug, Frank, had emergency surgery in December 2020 to open his airways. Something like that is such a terrifying and scary experience but he was so well cared for and loved through the entire process and the communication with us was fantastic. When we revisited Dove Lewis again in March 2022 to see the Dermatology Specialist, Dr. Zabel, we were greeted with so many staff who remembered Frank and came up to give him their love. Dr. Zabel and her team far exceeded our expectations, providing comprehensive and clear explanation of Frankie's issues, immediate diagnostic tests and results, and a realistic set of options for his treatment. Having all of the resources on hand to meet all of our needs made the experience streamlined and straightforward. Dr. Zabel was so connecting and down to earth, she instantly put my fears at ease. I know our Frank is in great hands at Dove Lewis!
thomas flanagan
My 6 yr pregnant lab seemed to be trouble when she went into labor. Living on the coast where there is no emergency pet services, I had packed her up and headed to the city. The young lady who worked with Belle was very kind, compassionate, and professional. She examined Belle, then had a vet take a look at her too. It was determined that she was most likely was in early labor, and things looked ok, puppies were not in distress. Good news. We headed back home to have puppies. In the end we she did get into trouble, stalled labor. Thankfully, a vet friend, who just happened to be town, took her to surgery to save the last 7 pups. As for the staff at Dove Lewis they were great. Their assessment for accurate for Belle's condition at the time they saw her. I trust them, and will go to them again should the need arise.
David James
After my precious 12 year old Shayla was injured I tried desperately to find a VET clinic to take her. Even my own VET clinic had no means to take her due to HUGE load of care for other pet owners. DoveLewis was able to take her and cared for her like a DREAM TEAM of unbelievable professionals. Attention to detail was beyond belief and Shayla I know was in the BEST care possible on the planet. THANK YOU DoveLewis, my beautiful Shayla is doing wonderful and recovering only because of what you ALL did for her. (The pic without the bandage was when she collapsed in the waiting room and staff rushed to her aide immediate)
Vanna Richards
My little scoops had parvo really badly but they gave me 2 options and none of them involved giving up on my little guy. But I couldn't afford to leave him there for the care that he needed! But then the doctor and nurses were amazing and sent me home with all the supplies and meds I would need to help my pet survive, and he did, he's 100% recovered! Thank you for all the help. Unforgettable! 🙏Bless the team at dove lewis. Thank you for everything.
Kaitlyn Pratt
My dog was in need of a dermatologist - the speciality team at Dove Lewis has been extremely responsive and helpful throughout the entire process!
Joeann Hall Crafton
Dove Lewis has been with us during some of the hardest times, Losing our 2 fur baby boys. They have always been extra caring, supportive and uplifting. Recently we took our girl, Zena in with an extreme allergy flare. The poor girl was so miserable. They got her right in and got her vitals. When a room became available called us back to talk about a care plan for her. We were so impressed by how we felt listened to, honored and as though we were all on the same team . Unlike her last visit to a different vet. We were made to feel as though we were bad dog parents just because we are trying to use all natural products for our babies. Anyway. Again we have been impressed with the amount of caring staff here at Dove Lewis, especially since we are pit bull owners. Our babies have always been very well loved loved and taken care of here. Thanks Dove Lewis!!! Happy Pit bull parents and a happy Zena!! By the way, she has been doing wonderful on her treatment!!! ❤
Tara G
Wonderful caring team. World class doctors.
Jill Workman Anderson
Our recent experience with Dove Lewis was exceptional. They saw our dog when it would have been a two week wait at his usual vet - and a dog with diarrhea needs to be seen! Everyone there was kind and showed great care for our dog. Everything was timely, efficient and well explained, both their findings and the prescribed medication. I am happy to say that our dog is now doing well.
Aliyah Nance
While the wait was very long, I was willing to wait forever as long as my baby was getting the care she needed. I completely can understand why due to the high quality care that I received, and witnessed so many other receive as well. I can’t imagine working in such a high stress environment, and would just love to express my gratitude and appreciation to all of the staff at DoveLewis. I genuinely do not know what I would have done if you all weren’t there for my hedgehog and I. Thank you so so much!
Shiyuan Deng
I brought my cat in because he had blood in his urine. I was totally freaked out, and they were really kind and caring to us. They let me wait in the treatment room with him, and brought in a small litter box and bowl of water, in case he needed it. Gave us some meds to get him through it, and send medical records to our regular vet. I’d call them again, no hesitation.
LE
When I called Dove Lewis they answered fast and was told to bring my dog in. My dog was not in good shape, no neurological veterinarians were on staff which was really unfortunate. No other neurological veterinarians were available this weekend other then a place who quoted $13,000 in Seattle for the surgery he needed. I left with pain medication and detailed instructions to follow up with my regular veterinarian for further help. Even though I didn’t get what I had hoped (an easy fix, or surgery at a reasonable cost), they were kind, helpful, organized, and made me feel comfortable in a not so comfortable situation. And I felt like they cared and my dog got what was available to him.
Victoria Price
We were so convinced that our dog was going to die. He had previously beat accute kidney failure and we were told it could come back. This was our first time at DoveLewis and our boy was super talkitive they ended up giving us the option to wait in a room where he would be calmer. They talked us through step by step even put us on a waiting list so we weren't there all night! Staff was super friendly and understanding. I don't know what else to say, prices were fair, staff was amazing. I wouldn't go anywhere else for a pet emergency!
Hayley Moretti
My family and I just wanted to express our gratitude for the amazing employees at DoveLewis. Even though we lost our old lady three days ago, you guys made it as peaceful as possible. You were all so kind and thoughtful. They even shed some tears with us. 🥺The wonderful card and pawprints and fur you sent home with us meant a lot. They offered us a room where we could be alone with her. The prices were very reasonable, compared to everywhere else. (They clearly aren't money hungry like other pet hospitals.) Thank you all so much! We highly recommend this place. ❤
Julie Price
We took our dog to Dove Lewis & we were so impressed with the customer service & all of the people we encountered there. Very friendly & helpful. We saw Dr. Prouty in Neurology. Her & her team were great. They did a thorough exam & explained everything. We never felt rushed. Dr. Prouty spent a lot of time with us getting a complete history & discussing the issue our dog has been having. Would highly recommend Dr. Prouty & Dove Lewis.
Patti Novak
Wonderful experience!!! It was a long wait, but so understandable as there were many animals that were in need of more urgent care. Our Cairn Terrier, Gambler had a nasty ear infection. Dr C Snyder took care of him. She was amazing!!! Gambler loved her. I was amazed that even though the clinic was so busy, everyone was so kind and patient. Thank you!!!
irene Marie
Everyone was helpful and really kind to my rabbit. I was so nervous going in and Everyone was understanding. When I left I was given care instructions 3 different ways. Written emailed and verbal. I was solid. My rabbit is back to herself now and I couldn't be more grateful
Autumn Knepper
Thank you to all of the amazing staff at Dove. After a racoon attack, I didn't think my babies were going to make it. Dr. Peterson treated fritter and kept her stable and helped me get her eating again and Dr. Flaminio saved my baby Todd's life. I know were not in the clear yet but after finding out his trachea was severed I wasn't sure what the future held. At least for now I have my babies stable and at home with me you all have no idea how much it means to me that you took care of my babies and loved them as your own. To the ICu doctor over night, thank you for watching my baby through the night and keeping him on oxygen and monitoring him ❤️ im sorry i dont know your name or the amazing surgeons name who did Todds surgery and all of the loving technicians and assistants, but just know you all had a huge impact on the safety of my baby and you all make such a difference in the world! You are all phenomenal and loving people and I could not have asked for a better emergency team. After losing one of my babies in the attack I have been so heartbroken and you helped me keep the rest of my family together. Truly, you are amazing. So many people say they're "just ducks" and farm doctors treat them quickly but you did the most thorough care and you KNEW that they are my heart and soul. I know I cannot celebrate until everything is all clear in about 8 weeks post surgery and a long road to full recovery but seriously... thank you. Thank you so so much for everything you have done and continue to do for my babies! To all the owners. Please remember that these babies are our family. For a large ER dove has some of the best prices I've seen with some of the most compassionate workers I have ever met. Trust me when I say they are emotionally affected by every single baby that goes through those doors ❤. Please remember that money is earnable but our animals lives are not. They need us and yes it may seem like a lot at first but their lives are worth it ❤
Carl LaMaster
Everyone there was patient and kind and provided excellent care
Fran Chandler
DoveLewis is the best emergency vet! In addition to excellent care, the staff is calm and efficient. During the most difficult time for a pet owner, they maintain professionalism and create a peaceful environment.
Kimberly Walters
Dove Lewis took such good care of my cat Jimbo. I am so grateful to the wonderful staff! This is the place to go for pet emergencies. Jimbo is back to his old self and will be following up with his regular vet soon. Thanks Dove Lewis!
Maja Bjur
My Pomeranian, Bo, is a rascal and a thief. While I walked away to check on clothes in the dryer, he managed to eat a small piece of baked pork left on my dinner plate. Catastrophe! There was a small bone attached to the morsel. After 2 visits to our Vet, X-rays showed a tiny bone lodged at the juncture of the esophagus and stomach. Straight to Dove Lewis on 2/21/22. Just walking into Reception I, a seasoned Psychiatric Mental Health NP, burst into uncontrollable crying. PTSD, I deduced, from a previous, similar episode with Bo in 10/20 which almost cost him his life. I was having difficulty getting the online forms filled out, tears blocking my vision. An empathetic, gentle staff member sat next to me and asked if she could help me. She took my phone and entered all the necessary info as I answered the questions. I will forever be grateful, meeting such kindness on a very bad day in my life. Bo was admitted, prepped for an Esophagoscopy, the procedure performed by expert hands and in the ICU overnight. He was discharged the next day, 2/22/22 and home to celebrate his 7th birthday 2 days later. He continues to recover and is doing well. But… he is a BAD patient when it comes to taking medication. My husband and I gratefully thank each and every staff member who was part of our little boy’s care. Keep on carrying on, Dove Lewis Wes, Maja and Bo
Laura Dart
My pup had a non-critical orthopedic injury. This place is VERY busy but triage helped manage patients and families very well. We chose the “wait at home” option and we were contacted when she was able to come in. The staff was pleasant, professional and very helpful. They updated me on my Ruby’s status throughout the day. Thank you for caring for all the pets in Portland 24/7. I hope other patient families understand that this location is an ER/ICU and cares for critically ill animals, and if you have to wait a little longer (which during a pandemic with understaffing can be hours), it’s a good thing. Thank you to everyone who cared for my furchild.
Gary Dickson
Our dog Bailey has gone through a number of crises in his twelve years. DoveLewis provided excellent care that brought him back again. The staff is excellent and provided frequent communication on his status. I would use this animal hospital again.
Jes A
When it comes to wait times, they run on a triage system. A bad rash will get bumped back if a dog hit by a car is brought in. The pet who is in danger of dying is stabilized before the one who is not in as immediate danger is seen. I have slept in a chair there during a six-hour wait more than once. In my experience, the longer your wait, the better your pet's odds are for survival. I don't ever want to be the pet parent who's baby is taken straight back and seen first ever again. As far as the reception/billing staff, for a high-stress, high turnover type job, I usually have a good experience. There's been once or twice when they were less than stellar, but that was pre-covid and all my recent interactions have been positive.
Taylor Stone
The staff at DoveLewis was extremely friendly & patient. Much more affordable than expected; definitely reccomend for emergencies and after hours pet care
The Iron Roots Designs
great quality of care, friendly staff, and more affordable than expected
Jan Swanson
Our sweet boy Bobo's experience and ours as well, at Dove Lewis specialty clinics for his abdominal ultrasound, was an ALL GOOD experience! Everyone was friendly, patient, informative... waiting area was quiet and clean and calm. The procedure was quick and we immediately talked to the doctor afterwards. It was easy and flawless and we were very pleased. Thank you so much Dove Lewis!!
Mary Richard
I can't say enough great things about this animal hospital. They were polite and caring from the first interaction to the last. I have a leopard gecko and he was in need of immediate attention. I had no idea where to take him! They got him in within one hour of my call and spent two days caring for him. I felt such relief when he was in their hands. Dr. Golden took care of him the first day and Dr. Flaminio and Jamie continued his diagnosis and treatment plan the next. They were all fantastic and so knowledgeable. I am forever grateful for the attention and care they provided. Thank you for helping my little guy! I really appreciate every single person there and would highly recommend this hospital.
Truck Numbertwo
These days it's nearly impossible to see a vet, Dove Lewis is the only place who would see my dog in our time of need.. They quickly examined my dog free of charge, witch I wasn't expecting. The vet was a sweetheart. My dog liked her and she normally doesn't let people close to her... I have to update this a bit, I ended up bringing my dog in to dove lewis 3 times, when I first contacted them I expressed my concerns about my dog having what I had figured to be a pyometra, 2 times I was told she was just in heat and I had nothing to worry about. If it was pyo the discharge would be a different color and more mucous..ish? Mucousy? Anyhow, I ended up going a third time (to be clear, they helped me out when everywhere else turned me away) but they ended up finding exactly what I told them, pyometra.. they offered to do the surgery for 5-6000$ witch I wasn't prepared for, they were kind enough to refer me to a place that did the surgery 2 days later for less than half what they quoted me. but at that point my poor dog suffered while this infection grew in her for over 2 months.. so all in all I have somewhat mixed feelings
Jim Bayly
We recently had to take our golden retriever to Dove Lewis emergency. They were incredibly helpful and caring. They were extremely busy but took the time to look at our Rosey within 10 minutes of our arrival. I would strongly recommend Dove Lewis to anyone who will have to take their loved pet to an emergency center.
Katelyn Booth
I honestly believe had my dog gone anywhere but Dove Lewis she would not have survived. After ingesting almost 4/5 times her lethal dose of medication, Dove monitored her diligently and gave her all the necessary life support to pull through. Thank you to everyone at Dove, from receptionist to assistants, techs, and doctors! I know even if Nike had not made it, DoveLewis would have done everything in their power to give her a fighting chance, and that in itself is priceless. Thank you again for saving my pup! <3
Staci Choate
Everyone was compassionate, helpful and very friendly. The rates were fair and they walked me through the entire procedure
a C
DoveLewis was great at getting my dog in right away. I was a frazzled mess and they were compassionate and efficient at getting my dog in for an emergency visit
carol bottens
We took our Alaskan Klee Kai into Dove Lewis to check on a "mass in her stomach". She had an ultrasound. The staff was on time, very polite, and quick to complete the scan. Only a few minutes after the scan the Imaging Dr came to explain the results. We were in and out in less than 1 hour!
Roselee
I took my cat Bunnie-Lou here 3 years ago & was EXTREMELY greatful as they gave her great care & used the dove lewis fund to pay $700 for my cats leg infection & my cat is the most important thing in the world to me. She's at my hip 18/7 for the last 7 years & if something happened to her I seriously would lose my mind. I'd sell a kidney for her survival if I needed to. However my 1 negative was when I said that the wound occurred 24-34 hours ago & she said that wasn't possible. I told her the truth. The day prior my cat went outside around 4:00pm & didn't come home until 12:00am which was unusual. She came home with a limp & I took her in the next evening around 1:00am after I found somewhere that helps low income pet owners after taking her to 2 places prior. So 32 hours MAX. AND the vet also said it's not possible the wound happened by something outdoors because the cut was too fine & the accusatory way this was said to me during such a high stress & emotional time brought me to tears. So Did I like that particular veterinarian? Not really...but I try to give people benefit of the doubt & hope she was just looking out for my baby. Do I like the Dove Lewis animal hospital? DEFINITELY. I love them. Did I like the 2nd vet that removed her drain? Very much. Did I like the receptionist? Especially yes, she was so sweet. I owe them my life & would like to start donating to the fund anytime I can.
stephani todd
We had an emergency with our dog and couldn’t get her in anywhere but these nice people saw her right away and took great care of her. Nice caring staff and a clean place. What more could you ask for! 🥰
Dick Young
I wish I'd never needed to use their services, but I've had to on several occasions, and I am so glad that DoveLewis is here. My dog was admitted this past Saturday for imaging, had his gallbladder removed, on Sunday, came home on Tuesday, and is making a remarkable recovery. The care he received is top-notch, and even though they're always busy, the staff takes whatever time is needed to let us know what's going on with our pets and to answer our questions. I can't say enough good things about these folks and this facility.
Adriana Salgado
Thank you for the service you provide. The staff is great, Doctor Montgomery is amazing, thank you for helping me and my little one.
April Iman
My mastiff is very reactive to vet visits. They were able to get a blood and urine sample from my dog. Banfield had tried many times and was not able to get any samples from my dog. They clearly did a good job being friendly and making sure my dog felt comfortable. Without these diagnostic tests we wouldn’t be able to move forward with her treatment. Thank you so much!
Tim Kinman
Dove Lewis to the rescue. They were able to help my cat in an emergency and because of them my little one is still here! Thanks Dove Lewis, every time I've needed you, you've been there. I'll still never forget finding a squirrel years ago in the middle of the road struggling to hold on after being hit. Y'all were the best in that situation as well!
Meg O'Flaherty
My 13-yr. old cat had a rough time recovering from major surgery and had to be transported from the Veterinary Cancer & Surgery Specialist's facility to Dove Lewis for overnight monitoring. Dove Lewis took excellent care of her and kept in touch with me every step of the way to let me know how she was doing. They even emailed a photo of her at midnight so I could see she was awake and looking brighter.
Cheryl MacDonald
My kitty became terribly ill over several days. He had developed a high blood sugar and pancreatitis and needed to be admitted to the ICU. I received a referral from my vet and brought him to the emergency entrance. Despite being busy the care was friendly and efficient. As a former human ER worker I was impressed with the triage system and professionalism of everyone I came into contact with. During his stay the communication was excellent. Linus recovered and is doing well. He is very special as he was my daughters childhood pet and she passed away in August. The staff were very caring and sensitive to this tragedy that he and I had experienced. I will be forever grateful to the providers at this wonderful facility. It was well worth the cost considering the level of care and expertise provided.
ian fisher
Top notch professionals who do a great job caring for the animals that are brought in for triage. I know it can be frustrating to wait in the parking lot and not know when you'll be seen but they handled all the uncertainty with kindness and patience and when it was time for them to operate on our cat, they were informed and thoughtful and expert at what they did. We have twice had to go to Dove Lewis for emergency situations with two different animals, and we wouldn't go elsewhere for a serious emergency. It's a testament to their excellence that the outcome of the surgery can offset the wait time at the front end. Let's get through COVID so they can get back to regular business!
J. Lyn Rademaker
This past weekend I had a really bad scare with my fur baby, Binx, and after calling around to several ER’s that were at capacity I was able to secure a spot for Binx at Dove Lewis and I brought him in immediately. While this was an extremely scary time for me (and Binx) I felt confident that the doctors and techs were taking the very best care of my baby boy. The communication from their team was amazing, and kept me as calm as I could be given the circumstances and they were incredibly gracious in working with me to secure my finances in order to be sure that Binx got the care that he required. By Wednesday, after emergency surgery, Binx came home and he’s doing incredible, healing well and mostly just annoyed that he has to wear a cone and can’t get up to his normal shenanigans. I would never wish an emergency on anyone, and I hope to never have a scare like this ever again, but in that instance I would not hesitate to take Binx or recommend someone take their fur baby to Dove Lewis. Also, shout out to their admin staff, they are absolutely phenomenal as well, I felt nothing but compassion and warmth from every single team member that I interacted with. I am so incredibly grateful (and might be tearing up a lil’bit as I write this out of happiness and appreciation) for everyone at Dove Lewis for taking care of my Binx and getting him back home to me safe and sound. I’ve added some photos of his lil’recovery journey. He’s really acting like himself on day 3 post surgery and got up into the window (no jumping, he has a ramp that gets him up to the stool in the window). He’s also being spoiled with meals in bed. Overall I think he’s loving the extra attention.
Mia Marquez
Our sweet old dog aspen had tumors that ruptured. She was in a great deal of pain. Dove Lewis treated her so wonderfully and made her so comfortable. Unfortunately we had to let go of aspen. Our vet was so supportive and handled aspen with such genuine love and care in her last moments. They were very good to us.
julianne lau
I have been bringing my pets here for years and I could not be more pleased. The couple of post prior to this are right on as well. First I am shocked about the disclaimer on all ER vet sites speaking to not tolerating abuse of their staff. What is wrong with people? Seriously? I’m in a service industry and know all to well most reviews come from unhappy people and that’s why I’m leaving my review for those that want the real truth. For almost 15 years i have been bringing my babies to Dove Lewis and I have never not been more than satisfied with the level of care my pets receive and the professionalism of their staff. With Covid many 24/7 facilities say they are not accepting any new patients because they are at capacity. Then I hear the recorded messages that they will not tolerate the abuse of their staff. I was shocked that this is happening so often it’s on a prerecorded message. Shame on people! With this being said, if it’s a true emergency they find room for you. I am so grateful for the Dove Lewis team. I sleep better knowing they are caring for my babies. If there were a bad experience to be had I think I would have seen it by now having had over 11 animals seen over my 15 years by them. The staff at Dove Lewis is caring, professional and passionate about saving our babies and should be treated with the utmost respect. Shout out to Dr. Lindsey McGuire, who has taken care of a couple of my babies over all the years, because of you I believe my babies will live a long healthy life, thank you! Remember being kind to others will benefit you more in life than being nasty. Karma will catch up to you! I hope this helps anyone who cares for the truth about what to expect.
Matt Weiler
Dove Lewis is an iconic Portland institution, I just recently took my little buddy Archie there and they fixed him up and relieved all my worries. I've had my bud since he was 6 weeks old he's now 9 years old. I care more for him than I care about most humans, he's my kid. The people at Dove Lewis seem to understand exactly what he means to me. Even if things didn't work out as positively as they did, I wouldnt have blamed them they were there when nobody else was. If you are ever in a pickle like I was you can rely on Dove Lewis to be there. Patience is the key.
John DeGroff
I've been taking my dog to DoveLewis' Specialty Department for the better part of two years now. Before, we were on a never ending cycle of sickness and flair ups followed by brief intermissions with other specialty hospitals. When I went to DoveLewis I found that the internal medicine staff was very attentive and actually takes the time to listen. For the passed two years of treatment, we've enjoyed longer bouts of wellness than before. I'm forever grateful for them and everything they have done for my dog. Thank you.
Dallas Kelle
My wife and I love this place! We brought in our dog, who we were really worried about. They were able to see us quickly, and triaged our puppy, Hazel. After the vets looked at her,, they told us she was totally fine! Everyone was very communicative, and reassuring. They really eased our worrying, and I could tell how seriously they took our case. I can't thank them enough.
Danielle Eberhard
My cat stopped eating suddenly and while I didn't think it was life threatening, I knew I wanted to get him in to get looked at. Every vet office within 30 miles of me were booked for the next two months which wouldn't help so I called Dove Lewis for some help. I'd been to them before with the same cat 8 years ago and knew they were great but I'd forgotten just how great they are exactly. I did the sign in on my phone, drove to the building and was greeted to a full lobby of people. I worried me and my cat would be shoved to the side and ignored for a while but they were quick to get me checked in and I only waited about five minutes until the vet tech came to get him. She asked me questions, made sure he was comfortable then took him in back. There were a lot of people coming and going while I was there. They were fast to check people in and give updates when possible. I was there for 6 hours but they always let me know what was going on and how my cat was doing so I never was panicking or worried about what was happening. A lot of people were getting impatient with the waiting times in the lobby but I know they're short staffed and the lesser emergencies like mine got put to the side when other animals came in that really needed the help. That being said, I never felt like my cat or his needs were being ignored. They always gave me updates and made sure I was in the loop how he was doing. Over all, I do recommend Dove Lewis. The staff is amazing and I always feel like my kitty is in good hands. The prices can be a lot since they are a 24 hour emergency vet clinic but they have a lot of ways to help and they were very transparent with me about what they were doing and how much it would cost. Let's hope I don't have to use them any time soon but if I do, I know it'll be a pleasant experience.
Sara Narayan
Brought our older cat in who was having difficulty breathing and moving. We were seen immediately and met with the vet shortly after. The vet very kindly explained the prognosis was not good and everyone we met with thereafter was very helpful and compassionate as we had to put our pet down. We were very grateful to have such an incredible team help us through that very difficult time.
Samara Hite
I have the up most respect for the vets and staff at Dove Lewis! They were the most helpful and caring staff I have felt with. They care about your babies (pets) and it shows. The veterinarian called me several times to keep me updated! Absolutely love you guys and thank you!!!!
Timothy Josifek
On the second worst day to get a vet, New Years Day, my 14 year old Shih Tzu male tore a claw off of his right rear foot on a walk. We called everyone we could but with no luck. Meanwhile he bleed so bad his lips and tung turned almost white. We finally got a triage nurse at Dove Lewis and she said bring him in right now. If it hadn’t been for you wonderful people we would have lost our boy. We just can’t thank you enough. Keep up the good work. Tim & Sandy
Meg Ryan
Let me start off by saying something that I feel like a lot of people need to hear. The hard fact is that we all believe our pet is the most important. It is a hard reality to have to wait, for any amount of time, for our pets to be seen because our pet is our baby. We want what’s best for them and we want them taken care of immediately. DoveLewis is a hospital to animals like a normal ER is to humans. If you’re bringing your pet here, usually it’s because there is something very wrong. They take all the information you give them and determine the most immediate care needed, in order. It doesn’t matter what time you get there. Even if the person next to you just showed up after you’ve been there for 3 hours. If their needs are more urgent than yours, they will go first. With saying that, I understand this process. There aren’t enough Vets and there are more pets now than ever due to covid and more people being home and having more pets. DoveLewis absolutely saved my baby girl, Toad. She had surgery that ended up with 4 extractions at her normal vet. The next day I noticed her head was crackling and felt strange. Later I noticed her whole body was like a balloon. I tried calling several hospitals all around the state and everyone was at full capacity. Called my regular vet back and they took her in when no one else could. They helped for 3 days, but ultimately didn’t have the tools and referred me to DoveLewis. Toad ended up having subcutaneous emphysema. There was a possible tear in her trachea that was leaking air under her skin. This is very uncommon and most places don’t have the means to handle something of this level. DoveLewis is 1 of 40 vet hospitals in the US that could help her, and they did! Not only were they extremely communicative by giving me updates 3 times a day, they sent me a photo of her every day in an email so I could see her since we can’t visit them. They treated her with the best care, didn’t try to do anything extra and made sure she was comfortable. I was a wreck from worrying about Toad, but they put me at ease and I felt as comfortable as I possibly could in this situation. I am so thankful to my regular vet for referring us, but also extremely thankful for DoveLewis. Thank you for everything your team does. Toad is home now, with a long road still to travel. We are on the right path though. I would recommend them and would absolutely come back if we needed to. Lots of love from us. 💜
David Guzman
Well this is kind of a sad story but I am here to leave a positive review and what my experience was. On the day my little dog and I came to the ER Vet, my little one was in chronic pain. The wait time was reasonable and when they came and talked with me, it was all caring and professional. Even while they were very busy and patients coming in and out. They really cared for my little dog and was looking out for her with all the care they can provide. Unfortunately, my little one was in a big chronic pain and we went over all the options and the outcome was very bleak. The Doctor was there for us and understood what was to come next. The next day I went to my original veterinary place and we went to the option that I was afraid of. Euthanasia. Dove Lewis really took good care for her and they provided me with all the information I can take. I am not leaving a bad review because of my last option. Dove Lewis can provide so much help in the moment and will make sure everyone will be happy. Thank you Dove Lewis for helping us at the time and I would recommend my friends and family to you guys. Keep up the good work everyone.
RENE MILIAN
Thank you for the services today. We really appreciate. We loss our pomeranian today and the doctor try to do the best. Thank you Rene
anna marie dodson
I had to put my senior adopted cat down yesterday. I adopted him only 4 months ago and knew he had a heart murmur and was a stray I took him in, I was told by a vet clinic that he woulda died outside in the cold if I didn’t take him in. He taught me a lot about myself and I’m utterly heart broken. He suffered multiple seizures at home and in the car and right when I walked into the lobby I decided to euthanize him because I can no longer take care of him financially and he was in great pain , and dove Lewis immediately took us back to a very quiet and calming room and immediately sedated Charlie so he was out of pain and so we could say our goodbyes before he was put down , they gave us all the time I needed . They were beyond soft and sweet and validating and explained everything to me so thoroughly so I had no lingering questions. Yesterday was one of the hardest days I’ve ever had but the staff at dove Lewis made me feel really good and comforted and it would have been even harder for me if I didn’t connect with the staff like I did . I’m extremely grateful for everyone who helped me I’m a 17 years old with terrible Social anxiety and everyone made me feel very validated I’ll forever be greatful.
Lora Beth Mask
So caring and supportive. My cat received emergency surgery and the staff has been so supportive and caring to both me and my cat. We’ve had a few visits and the last was during a big snow- the lobby was packed with critical patients and they triaged them so well. Understandably, we had a wait as kitty was stable. It’s constant for the staff here, they are amazing!
Michelle M
DoveLewis staff are wonderful. Even when extremely busy and backed up with cases, they are caring and compassionate and professional. Thanks for being there for our pets!
Kris Fant
Dove Lewis was there when my dog had a health crisis and we were out of town. Our pet sitter brought our baby in on Christmas Day, and the staff was compassionate, communicative, caring, and 100% trauma informed. They kept us up to date on our dogs condition, stabilized her, and continued running tests until they were sure she had made a full recovery. We are so grateful to Dove Lewis.
Zhanna Z
Had an emergency with our little puppy. Couldn’t stop the bleeding at home. This was the only clinic that was open during snow day! They took us in pretty fast too despite the lobby being full. The doctor was so sweet and calmed us down let us know that our little puppy was doing good and getting lots of attention. The whole process took about 5 hours. Whole staff is really nice and polite. Don’t wish for anyone to go through any difficulties with their furry family members, but if something does happen this is the place to GO! Thank you everyone for a great care!
Katie Rigsby
We brought our pup in for excessive lethargy, drooling, and dry heaving after she had some mis-adventures in the snow. We had to wait a couple hours for her to be seen, but once they did an initial assessment in the waiting room they rushed her back and made sure that she wasn’t critically ill. The vet who saw her, Josh, explained what he thought could be her issues in a really accessible and clear way, and made sure that she was well taken care of and that all the appropriate tests and x-rays were ordered. We were really really pleased with our experience, despite the lower than normal staffing due to concerns about the roads. Our dog really doesn’t like going to her normal vet, but I think she was happy to have someone take care of her and figure out what was going on. When we picked her up, she wanted to go and get scratches from anyone who would pet her before we took her home. Really thankful our girl had such a positive experience.
Arthur Knepper
DoveLewis is the place that you never want to end up at, but are thankful is there when you need them. I truly appreciate that they offer 24/7/365 pet care, and service for critically ill animals. It's a valuable and needed service, and the staff are always knowledgeable, professional, and kind despite the challenge of the patients they serve. The quality of care they provide is second to none, and more necessary than ever given the critical shortage of veterinary care currently in the area.
Angela Coefield
We had an exceptionally good experience at Dove Lewis...middle of the night breathing issues for my dog Buddy. Dr. McGuire the Vet that helped us was great. Thank you so much!
Tracy Shaffer
They were fast, efficient, caring and attentive from the moment we got there until we left. I was a vet tech many years ago so know the business. They went above and beyond to help our cat Zeus. I highly recommend them in a time of emergency for any pet. Dr Susan was wonderful. Thank you everyone for your wonderful compassion.
thecrabbycrafter
Our 4 month old Lab Jasmine got into an empty package of slug bait that we never purchased. She stopped breathing as we walked through the door of DoveLewis. The skilled doctors and staff saved her life. She spent about 36 hours in their ICU and then was able to come home. Thankfully we had pet insurance for her. Labs will put anything in their mouths you know. Had it not been for DoveLewis this would be a very sad Christmas for us. She received better care than some people I know AND the doctors were so kind to us, answering questions and keeping us updated. I hope never to have to return, but I am grateful DoveLewis is there. THANK YOU Dr. Turner and everyone <3
Erik Samuelson
Our standard poodle developed GDV and needed emergency stomach surgery the day after Thanksgiving, and the staff at DoveLewis was amazing. The vets gave us a clear prognosis, told us the options, outlined the cost, and moved very quickly--saving his life. The cost was less than their low end of their estimate, which was a nice surprise as well. Couldn't recommend DoveLewis more highly.
Nicki Dardinger
The staff at DoveLewis are incredibly kind, patient, and compassionate. When COVID-19 made it impossible to bring my sick rabbit into her regular veterinarian for care (it was a three week wait for an appointment!), we came into DoveLewis where they took great care of us. Yes - the wait can be long right now - especially if your pet isn't critical. I am so grateful that DoveLewis is open and able to see exotic pets during the pandemic. Thank you for taking such good care of us!
Karyn Koopman
I had to take my son and his support cat in this evening. The professionalism, caring, compassion and honesty we received and our kitty received was exceptional. Thank you for supporting us through the entire process. RIP Dot 🥲
Spencer White
Dove Lewis saw our 9 year old aussie who was anemic and lethargic. Besides being beyond caring and professional, their expertise in diagnosing that he had potentially ingested rat poison was swift. The succinct and empathetic communications were so welcome at our time of distress. From the triage phone system, to the qr code check in, we were blown away by how much thought and energy went into honing systems to not only better serve clients, but serve more clients. The waiting room was packed and in the hours I was there, I witnessed more than 8 conversations between vets and owners, both positive/hopeful, and also devastating. I was struck by the professionalism and heart that seemed to go into those conversations - not to mention that these docs and techs are doing this day in and day out. Like our front line workers, these are unsung heroes in doing everything possible to get your pet back home with you. Their financial structure is truly generous and comprehensive. Yes, it's scary expensive to have an animal in crisis, and to have to make medical decisions in part based on finances. I am normally not one to blast suggestions into the void, but I can't implore everyone enough to buy pet insurance. Our Trupanion policy saved us 5K, allowed Dove Lewis to do everything in their power to help our dear Bandit, and removed our potential distress over making life/death decisions based on money. Thank you Dove Lewis. You guys are amazing.
Thela Berry
The service we were provided with for our cat "Shadow" was beyond awesome. The entire staff was patient, professional and caring. They kept me updated every step of the way and took great care of our fur baby. A great big Thank you too the wonderful people at Dove Lewis.
Deborah Jackson
After taking my dog to another 24 hour vet in Sept. They diagnosed him with a stomach ache and sent him home.A month later same thing,went to Dove Lewis this time and Dr.Long found out what was the real problem was,a disc problem in his back.Sent him home with proper meds and a few days later he is back to normal.Thanks Dove for being there and correct diagnosis.
Ashley Wise
We had a great experience at DoveLewis when our puppy was extremely sick. Everyone who we interacted with was professional and gave us a lot of detailed information on what was going on with our pup. The costs and procedures were very clear and they answered all of our questions. I also loved that they sent us a picture when she had to stay overnight so we could see how she was doing.
Matt Kereczman
My best friend (my dog) had what seemed like a stroke late in the night on Thanksgiving. I called into DoveLewis (for the first time ever) and immediately spoke with a nurse who helped decide whether or not I should rush her in or monitor and wait for the morning. Once I brought her in, she was admitted very quickly and a triage nurse reassured us that her vitals were good and she was in stable condition. It was a busy morning, and there were a few critical cases that came in which understandably took precedence, but I was updated regularly and eventually saw my pups doctor who had already performed a full physical examination as I opted for during the check-in process. The doctor was very efficient and helpful in explaining the situation and a range of plans for moving forward. It was all-in-all as good an experience as possible given the situation. I would recommend DoveLewis to anyone in need of emergency services.
Carly Bodman
We ended up taking our chow chow Buddha day after Thanksgiving because he hadn't eaten in a few days and having a hard time standing on his back legs. Although it was hours before he was seen. It didn't take long to hear back from them. We came inside talk to the vet that was with us about options and such and since we didn't want him in pain, we decided it was best to let him go. He was 14 . He lived a long good life. I miss miss him everyday . Thank you for taking such good care of our boy.
Erika Gudmundsen
They were helpful and very kind with our dog
Matt Dennison
I had to call for a super panting borderline hyperventilating puppy. They were very nice
Akoya Wright
Okay, so everything during this pandemic has been so much harder. Including getting proper animal care, and especially emergency care. When my regular vet wasn't accepting appointments for months the Dove Lewis team got my sick kitten in, tested and treated within hours. The team was very kind, and prompt as could be given the challenges the industry is facing. The online system to check in was user friendly and the environment was very clean. I got detailed care instructions for my kitten and even helpful tips on administering medicine, warning symptoms and next steps. Pets are family, and I was so comforted by the urgent care he received.
Megan Colello
The wait times are extremely long right now for anything less than an emergency where your pet needs immediate attention and life support. My dog was vomiting and lethargic and we waited 8 hours to get checked in. However the team was great! The staff was friendly to me and my pet. They took X Rays of my dog and it turned out to be nothing serious. They went over the prices with me and had me pay in advance. I didn’t ask about payment plans so I don’t know if they offer them. My veterinarian was kind and professional. The only other thing is that when they take your pet in the back you’ll want to call every few hours and ask for an update. Otherwise they are so busy you won’t get one. When my dog came out she was back to her happy self and even jumped up on the technician and tried to lick them. That speaks for itself in my opinion. They went over her medications with me and gave me a bag with everything I needed for her care and said I could come in again if anything changed. Happy dog and happy dog owner. Just bring a book for the waiting room.
Anthony Evans
These are the best doctors and staff in the Northwest. My Bulldog got the best care. I am so happy he has improved and recovery is on the horizon. I am so pleased that they are in our community.
Fred Pittman
I had a very good experience there they took good care of my dog named Buddy he's healing real good right now with the pills they prescribe for him I'm so happy that this hospital was able to help me right away and take care of my dog I would definitely recommend this place to other people
Haley Walker
Even though they were busy, the vets and tec workers were so present with my pup and others when they had been treating animals back to back with no breaks. The reception did a good job of letting us know where we were in line and helped to check on the status of my pup when they had a chance. Great service for having a shortage of workers.
Kendra Dauenhauer
We have always had good experiences with our pets using Dove Lewis. They are very busy and it does take some time to get your pet checked out, but once they are in the back being cared for and treated, they received excellent treatment and I got the updates handled with professionalism and compassion. They are not cheap, but it's an emergency hospital and I am very thankful they exist for my pets.
Stephanie Grossaint
I rushed to Dove Lewis because my 13 year old puggle was presenting with a long lasting seizure. I was terrified because our closest emergency vet was without a doctor that evening and directed me to go straight to Dove Lewis. I flew there as fast as my little car tires would take me. We got in and that whisked him back to the back and started to stabilize him. We waited a little bit to go back and with the veterinarian but when we did they were wonderful. We were assured that he was ok and was having a Vestibular disease event and it would subside with time. They were caring and quick to make sure my dog was stabilized. I would definitely recommend them to anyone in a heart beat.
Amanda Hope
Sadly , our long time fur baby had to be put to rest on 10-27-21 .. everyone at DoveLewis was so extremely kind & caring towards both our fur baby & our family during it all . They worked with us by working out a payment plan towards the cost of his care & his after care . They sent a hand written condolence card to our family in the mail . They were just so very caring & kind . Our heart hurts & we will always miss our Pinky Doodles , but I am so grateful to have had the care of DoveLewis during this difficult time.
morgan felt
This place was fantastic. We rushed our puppy to DoveLewis due to a sudden reaction to something he ate on a walk. They immediately took him into their care to figure out what was going on. During this time we saw over 20 critical dogs rushed into the building. They handled the massive quantity of emergencies extremely well and as efficiently as possible while continuing to reassure us on our pups’ status. The wait was long but our dog was not on his deathbed like many of the other dogs once they confirmed what he consumed. They are really one of the only emergency vets in the city on the weekends so we saw first hand how slammed they were with emergencies. The wait can be long but we were confident they were doing everything they could for our little man and we left with a healthy and happy puppy.
Brad Corlett
The people at DoveLewis work incredibly hard, thank you very much for your work I know it's been a challenge during Coronavirus!
Teresa Johnstun
We had an emergency and they got us in. We unfortunately lost our baby but they were very compassionate and did all they could do.
Natalie Fairchild
I brought my doxie Otis, to Dove Lewis in the middle of the night last week and they were so responsive and took such good care of Otis. After Dr. Natalie came in to tell me that Otis had a spinal injury and we had to make the tough decision, they were wonderful. It was a tough day for our family and they made it as comfortable as possible. I have a lot of respect for the techs, doctors and admin staff. They remained calm and collected, kind and helpful with so many pets needing help. Thank you for all of you have done!
june yamrick
I felt the veterinarian was very careful with my pet and knew a great deal about Rabbits. This is very important as there are few doctors who see this species.
puravida1024
They saved my Puppy's life. Everyone who I spoke to kept me well informed, spoke to me with the exact kind of tine I needed to not freak out, listened super well, and answered every question I had. Thank you.
Greta Herzberg
I get there rapid response , was busy but paco was in pain he got attention ASAP and the price medication every thing was served
Patricia Wysong
Dove Lewis provided top care to my pet during a recent visit. Although completely swamped by patients, the staff maintained a high level of professionalism, courtesy, knowledge. Yes, there was a wait time involved but I was kept apprised of the situation and given timelines. The staff has no way of knowing what crisis was coming in next and I feel they handled the situation to the very best of their ability. I hope to never need to use their services in the future but it is reassuring to know they are there should the need arise.
Jody Harper
Wonderful and caring people who helped my Lucy immensely. They are not in it just for the money. They are there to help animals.
D.J. S
We had our first cardiologist appointment for our little cat at Dove Lewis and they exceeded our expectations. I was nervous about the noise because it is an emergency clinic, but the cardiology department is on a separate floor. Their waiting area was very quiet and calm. The front staff were awesome, they all seemed to be in a good mood. The assistant was attentive and made me feel at ease when she took our girl for her exam. Dr.Reynolds is amazing. She is knowledgeable, personable, and I felt like she really understood my concerns.
Macie Ward
Our veterinarian was very kind and caring. I felt he really cared for the welfare of my dog.
Miles Tyler
Amazing
Charlie Kimberly
I brought my dog in for what I thought was an 'emergency' situation & they were able to work with both my dog & I in a very comfortable and professional manner. Neither of us are the easiest client & we were both treated very well through the whole visit. Thank you DoveLewis, I will definitely recommend you in the future 👍🙏👏
Melanie Klym
We're so grateful for the wonderful, caring, compassionate and competent staff at DoveLewis emergency animal hospital! Of course no one wants to be in a position where they NEED emergency veterinary services -- and when you do, I highly recommend going to DoveLewis. It's clear that all of their staff are dedicated to animal welfare. They do a great job explaining your pet's condition, the options for assessment, and treatment plans. I am so grateful that they're open and available to help even during the COVID pandemic.
Spike Selby
Staff is friendly and caring, and we have full confidence our pet will get the best care possible.
kim lawrence
Loved this hospital!! Our 4 month old got out somehow and I found him on the porch with a broken leg. It was next to impossible to find someone to tend to him. Dove welcomed us in and our little guy is running around and happy again. They are not cheap but you get the best!!! Everyone was so kind and helpful. I am so grateful to them. they gave our kitty back a good life.
Kim Osterberger
Dove Lewis has an awesome staff, took great care of my two cats. Specialty clinics are superb and I felt confident they were in good caring hands.
Christina McCormick
My dog needed an ultrasound to confirm a diagnosis, I expected a long wait for an appointment, but was able to get in very quickly. All the staff was nice, helpful and professional. I was expecting an hour+ long appt but it was more like half that which was fantastic and the report was sent to our regular vet within a few hours. Fabulous experience and will recommend to anyone.
Sarah Allen
The only hospital who was even accepting patients. They triaged my pup in an hour, which was a great relief. Long wait but that was to be expected. Treated with care, empathy and dignity.
Sue Vanlaanen
Discovered on the weekend that my Scottie had a deep gash on her face, so we headed to Dove Lewis. Unfortunately, we ended up waiting three hours before she was seen by a triage tech. At that point, because her injury wasn’t immediately life-threatening, we went on a wait list. Our regular vet saw my dog on Monday and is caring for her, but Dove Lewis checked back every day until I confirmed she was being treated. Thank you, Dove Lewis, for being there 24/7.
Whitney Workman
The staff at Dove Lewis are fantastic and they do *not* overcharge for their services. 10/10 take your pet here in the event of an emergency. They are seriously angels!
Lekshe King
Mid-pandemic is a hard time to give good vet services. But Dove Lewis is responding to the need. My cat was suddenly sick and they came through. It took several days to get it all straightened out, but I felt confident that they were doing everything they could to make her comfortable and safe. Office staff were helpful and patient, despite sometimes having lines out the door! Bless them for continuing their work in these challenging times.
Rob Fuhrmann
These people are great real saviors with honest and professional care and one of the few places that actually keeps your budget in mind while providing the best care possible
Nancy Cook
They helped save our beloved dog after major tumor removal on her liver at the Veterinary Cancer Surgery Center. She literally almost died during surgery and after. She needed to be taken to DoveLewis for an emergency lifesaving whole blood transfusion. They kept her for two nights and because she was so near death, I owe them a million thanks for the 24 hour outstanding care she received. Whenever any of our pets have to go to DoveLewis for tests or emergency services, I never have to worry when they are in their care. Thank you DoveLewis from the bottom of my heart for saving our dear Mittens. She thanks you as well! Hugs to everyone!
Ashley Nicholle Ziolkowski
I brought my 11 week old kitten Luca at around 9 PM two nights ago for diarrhea. I felt very safe as they have a security guard on duty! It was a long wait before he could be triaged and have his vitals checked due to other severe cases arriving! After he was triaged, they offered a drop off or I could take him home and wait for a call back! I decided to take him home. We were able to find a vet and get a sooner appointment. they checked up on Luca and asked if I wanted to stay in the queue. The fact that I wasn’t turned down and they didn’t reject to seeing him and made the effort to check up on him made all the difference. A lot of the other places would even triage my baby and check that he was in stable condition till they could have him see a vet or I could find somewhere to get him a little sooner! This place is well worth the drive from where I live!
Alice Rodin
Time waiting was long, but we know how things are right now. They were very kind to provide snacks and drinks. I'm glad we went there, when we came home they let us get call backs instead of waiting on line. Very professional and very careing about our feeling.
L S
Their passion for the work, even among such challenging and super busy times, and even as I was in a fog of my own worry for my own pet, shined through and brought me confidence and comfort. From the front desk to the phone people to the techs to the doctors, DoveLewis employees are heroes in my book. Very impressed.
Maria Castling-Tanas
Our parrot poked her head in the freezer at the same time my husband was shutting the door which resulted in a very swollen eye and disorientation. It was 8pm, our avian vet was closed and we were terrified but thankfully Dove Lewis is not terribly far away. They took excellent care of her and did not take advantage if the situation and charge us exorbitant rates. We then find out they are non profit and help pets without families which is amazing. I am now a fan for life
Vane Lo
Words can’t express how very grateful I am to Dove Lewis for seeing me. It was an ER situation and they got me right in. The check in people were so great, the tech that got my kitty in was so kind. And last but certainly not least Dr. Susan DeGregory was amazing!! So empathetic, knowledgeable, helpful, and whatever other words there are to describe how great she is. I’m so thankful a and grateful for your help with my kitty Lynx. Thank you from the bottom of my heart ♥️
Lauren Lopez
I've brought my babies in for 3 rabbit emergencies, 2 cases of G.I stasis and one really bad abscess. Each time the staff was amazingly compassionate and my pets received top quality care with excellent instruction for aftercare. It's hard to find other emergency vets that have doctors who treat exotics on hand but DoveLewis has been ready in the day and middle of the night whenever I've brought my buns in.
Pam Forsyth
Thank you Dove Lewis for everything and even more and thank you for your 500% Dedication and Service. Good Day To All At Dove Lewis.
Laurel Degutis
DoveLewis is basically a hospital full of superheroes (if superheroes were actually just incredibly competent staff). What they do is emotionally and physically taxing, they deal with people and pets on some of their worst days/nights and are still kind, professional, sensitive, and thorough. Pet emergencies are rarely inexpensive, but they are conscious and considerate of financial constraints. They take great care of the animals and set realistic and reasonable expectations with the humans.
Margaret McShea
We came in late at night when all other animal emergency clinics were full. Dove Lewis keeps going and keeps helping no matter how busy it gets. We waited a long time, but we got the help we needed, and watched while they helped dozens of other critically ill or injured animals all night long. They were always kind and respectful to all visitors, even as busy and stressed as they must have been.
Jay Joey
I've been here twice now and both times staff was completely friendly and helpful I I and the vet was marvelous with explaining what she may think is going on with my cat overall good experience of course your gonna wait hours at a EMERGENCY Vet comin now ppl they prioritize animals in the most critical condition just be patient for your fur baby
Gena Boone-curtis
Very busy place but they were great. So happy they could get my dog in after she had been hit by a car.
Melanie Beckley
My rabbit’s nose was de-gloved by the fence, which I fixed buy adding small wooden boarder fence to the bottom. Dove Lewis was the only emergency doctors office that would work on rabbits, so we drove 1 hour to Portland. They were packed, but things were moving as fast as they could be. Patients being seen on severity of the problem with the pets. So some people were there for a long time. Others would be admitted straight away! A doctor came out and got our rabbit because he could imagine that his nose being ripped off probably hurt really bad. So they gave him pain medication and kept him overnight to wait for his turn in line. A doctor called me in the morning and described what the problem was and got to fixing it right away. She did a FANTASTIC JOB STITCHING his face back together!!! I can’t thank them enough! I would recommend Dove Lewis For taking exotic pets for their emergency needs! His fur is still growing back and I imagine it may not even be noticeable later on. Thank you Dove Lewis!
Tony Minsent
We were referred here for surgery from the VCA. Everyone was super caring and helpful.
Candy Knutson
My Pomeranian ate a large amount of rat poison. I took him to Dove Lewis and they got him right in and care for my fur baby.
S B
I just took my chihuahua mix here to specialty care for an ultrasound to check for gallbladder issues. I was able to get the appt scheduled within a couple weeks, which was great since I was worried it was going to turn into an emergency situation. Anyway, they did a great job and I thought the cost of the ultrasound was very reasonable. I greatly appreciate them for continuing to provide care during unprecedented difficulties in obtaining medical care for pets. Dove Lewis was basically the only option within the area to get her ultrasound, and I’m grateful to them for being able to take care of my fur baby.
Kathryn Gearheard
I’ve depended on Dove Lewis for emergency pet care for over 25 years but nowadays when it’s impossible to see even your own vet for an emergency, Dove Lewis is a critical resource as the only vet that accepts all emergencies and stayed open 24-7 during the pandemic. In January my 2 year old Maltese fell down a flight of stairs, injuring her back and paralyzing her legs. Dove Lewis doctors paved the way for her to get an immediate CAT scan and successful surgery at VCA Northwest, the only facility in Portland that has a CAT scan machine. She is now romping around and enjoying life as before. Last week she stopped eating and was presenting bloody stools. I pent the night at Dove Lewis waiting to see a doctor for what was diagnosed as “dietary indecrestion” or she ate something she shouldn’t…. Not a big deal and some probiotic pils and rice fixed her right up. I watched so many animals much more ill than she was triaged and put in line before her that I was willing to wait. What’s more if the triage indicates your pet is not in immediate danger, there is no charge and you can be put your name on a list to return for an appointment in a day or two or take your pet home. Dove Lewis, in my opinion, fulfills the Hypocratic Oath for all animals and is the answer to a pet owner’s prayers. The staff, from the person who puts out snacks for anxious humans to the doctors are all caring, kind and very, very patient.
Becky Epstein
How many bubbles can I choose to describe DL? DoveLewis staff and mission are critical to our city. Their staff are so patient, professional and helpful-and you can see that they are slammed, but they treat everyone with importance.
Melissa Fish
Great establishment to take your pets for care...great bunch of ppl who are both professional & caring.
Erin Walker
I already loved this place, but I was recently reminded of how wonderful they are when I was told to take my cat to the ER, but 3 other places were at capacity. Dove Lewis took us in despite the massive volume of patients now (100 a day). Thank you for all you do to be sure our creatures are cared for.
Judy Willey
Pets become part of a family very quickly! They become our best and truest friends! For this very reason, finding the right hospital when you need one is a huge blessing! Last week we needed one quickly and found DoveLewis! Farrah went quickly from happy, excited about meal times to a quiet, not able to keep food down pup. It turned out to be very serious with surgery needed that day! The Docs and Staff at DoveLewis were amazing in every way. Our doctors kept us informed by email and phone every day. They did not sugar coat anything but stayed positive and assured us Farrah was getting the best care! This type of dedicated care helped us sleep at night and deal with the quietness in the house. Her surgery was successful and she is getting better every day THANKS TO DoveLewis!
Marguerite Cohen
It was only four days since I had adopted my sweet little kitten Lily, and she was in distress. She had a respiratory virus and was having problems breathing. I brought her in to Dove Lewis at 7am, and she was seen and ready to go home by noon, with advice on how to manage her very stuffy nose. Thanks!
Amanda Beard
Dove Lewis is amazing! ❤ They are the ONLY emergency hospital that will see non existing patients. It seems that some people don't understand that they are an EMERGENCY HOSPITAL. They operate like a human emergency hospital. The most critical patients get seen first. With it being the only emergency hospital taking all pets for MILES(Seattle to Salem) this results in long wait times. I completely understand the frustration with the wait time but it is the only option. Otherwise you wouldn't be there. They treated my sick cat and took excellent and compassionate care of him. YES we waited FOREVER to be seen and he had to stay over night till one of the very busy doctors could see him but his health was worth it. The staff is amazing for the nonstop work they do. They are mistreated by many and don't deserve it. The phones ring nonstop, there is always a line at reception. We all think our pet/baby should be prioritized and we are not wrong. They deserve our compassion just as we expect it for our babies. They are overworked and doing amazing things in this time of chaos. I am extremely grateful for the services provided by this facility. Thank you Dove Lewis! 🙏❤
Linda Meikle
DoveLewis is one of the only 24/7 veterinary care facilities that is still in full operation during COVID. That said, the wait is very long as people travel from hours away to receive treatment for their pets. The staff is incredibly patient and helpful despite constant stress and chaos. The estimate I received for my cat’s care was accurate and he was tended to well and is making a full recovery. Huge thanks to the entire staff at DoveLewis for operating under extreme circumstances and taking great care of our pets.
Zib Marshall
I use the specialty care for Accupunture on my senior Standard Poodle. It really makes a difference in him. He loves coming for his visits!
Clark F
Brought my puppy in and was prioritized appropriately given the potential risk of the situation. Staff was caring yet professional; all despite being completely overloaded with animals. Price for the care was fair; only improvement would be to have more staff available to reduce the waiting time.
Marilyn & Sarah Palmer
Mickey, our eight-year-old Tux, had something physically wrong but it was too late to get to his regular vet. Dove Lewis has been and is our go-to-emergency center for three other feline family members and now Mickey. We know that their A+ medical professionalism, specialty care and the support, compassion, and empathy we receive from the moment we walk into the center will be waiting. Mickey? – He is well and healthy. “Meow, and Purr” (Thanks) to everyone at Dove Lewis.
Tanya Wilder
I brought in my little kitten to receive overnight care before his surgery appointment at another location because he was attacked by a big dog while in the care of a different vet. The staff at Dovelewis was quick to help and already had the referral from his vet to take him in. We were updated on his care and told upon picking him up the next morning, that he was so sweet and such a good boy while there.
Mattias Otto
I was worried about my dogs reaction to some general anesthesia that he got yesterday. I was on hold because they are busy, that's to be expected since there are 2 vets that are open 24 hrs a day for all of Portland. Every single person I talked to took their time to make sure they knew exactly what was going on with my fur baby. Katelyn and Jessica were awesome, patient and very thorough. By the time we were done talking I had a very detailed list of what to look out for between now and when my regular vet opens tomorrow morning. These people are rock stars in my opinion. Thank you very much!
Chris Manning
They immediately saw my dog was having a medical emergency and had him in the back in 30 seconds. Great team.
Dagmar Engstrand
Our 1 1/2 yr old dog decided to chew and eat her toy, she had intestine blockage and Dove Lewis was on top of our dogs medical emergency! Always professional and up front with everything! We are very grateful they were able to take us in when lots of emergency vets are over their capacity these days ❤️❤️
Jimmye Owens
Friendly and attentive service.
Brian Harland
Highly professional staff. Excellent care for your critically ill pet. Regular updates and sympathetic employees. The doctors are exceptionally trained and even better than our regular vet. We have every confidence our pet had the best care available.
Kandi Larson
When I called in the woman was kind, professional and helpful. When we arrived at the hospital the staff made my cat feel safe and their professionalism and kindness made me feel assured that my animal was in good hands. She was treated and I was able to bring her home in a satisfactory amount of time. Dove Lewis is a fantastic place. There isn't a rating high enough.
Lindsay Craft
I had to take in my dog with diabetic ketoacidosis and while this is expensive to treat, the Dove Lewis team was great. Intake was smooth and the initial information and communication was great. Because of the cost and long term effects, they talked honestly and realistically about the situation, which I appreciated. During the 4 days he was in, I wish I had gotten more communication on his status, but when they did call, they took the time to explain everything and answer all my questions. They are a very busy place working with many animals and situations so I think they did the best one can expect. My pup is home and doing great now!
Irene Finley
Our cat seemed to be in pain. There was no emergency vet available in Vancouver over the weekend. I called Dove Lewis not knowing if I had an emergency but they had me come right in. Turns out he had a life threatening bladder blockage. He was treated promptly and stayed for 2 nights. He might have died without this emergency service. The staff were professional and kind. Dr. Marshall gave an excellent summary of the problem and treatment. Staff updated us over the days. EXCELLENT CARE. THANKS.
Teine Hunkin
I bought in my little bunny and I saw all the other people waiting with their fur babies. The staff was just attentive and kind they were doing everything to make sure everyone’s pet was getting the best care and that their parents were informed about the status of how they were doing. I appreciate a certain window clerk during my visit he helped me while I waited there for eight hours. He even schedule a visit for me before I had to leave and come back for my pet. He was also nice enough to acknowledge that I was still there(as I was the last pet mom in the building).Cole had interactions with patients and although he had a mask on I can see him smiling and communicating with staff and patients as they come and go. Just knowing that you are not forgotten while you are waiting and receiving any updates or details on the card of your pet is beyond customer service. I can’t thank you enough Cole for helping me and showing support while I wait for my little fur ball. Dove Lewis staff you all are HEROES thank you for doing all you can to help all pets and families be happy. Our family salutes all of you hardworking essential workers. I felt like family during my time there and did not care about the wait. I knew you all were doing your part to take care of my little furball and all the families there. ❤️ Moana & Damen & Masina Fetu Wood
Jonathan Miller
I just want to say thank you so much. My dog ate some nicotine gum and I was calling place after place no one would help me unless I paid or they kept giving me the run around and your vet clinic helped me. I thank God for your help. Thank you, thank you.
Maude May
The staff at Dove Lewis was caring and sensitive to our dog Nora’s needs, and to our slightly crazed fear for her health. Excellent care!
Laurie W
My dog, Woody, needed a surgery that my local veterinarian did not feel equipped to perform. She called Dove Lewis hoping they could see him in a reasonable amount of time. They scheduled surgery in two days. The doctor was empathetic and also very straightforward about the possible risks and complications. I was scared to death because a LOT could have happened for it to turn out poorly.. His surgery was a success and they kept me informed via text and calls every single step of the way. All of the staff were warm and caring. They also kept him overnight to monitor him and he was in pretty good spirits when I picked him up - he obviously did not spend the time worrying or in pain. They definitely took really good care of him. I just can't say enough good things. They saved Woody. I love this place.
Donald Nelson
We had an unexpected emergency with our little pug, Millie. She was showing symptoms of an intestinal blockage which became progressively worse through the day on a Sunday. When we finally accepted that she needed to be seen we took her to the emergency vet hospital we have relied on in the past, but they were understaffed and just gave us phone numbers of other possible hospitals. Several others could not take us, either. When we explained the situation on the phone to DoveLewis they told us to get her right over and they would triage her within two hours. After the initial exam they agreed she needed to stay for further observation and testing, and sure enough a blockage showed up on ultrasound the next day and she had surgery that afternoon. The updates they gave me kept me informed and were greatly appreciated. Everyone I interacted with was calm, and treated both Millie and I with a sense of compassion and genuine care for Millie's best outcome. She has made a wonderful recovery. I would highly recommend DoveLewis as your first call if you are ever in the situation we found ourselves in last Sunday.
pat
Dove Lewis epitomizes compassionate care with the highest quality care possible. The staff is top notch and the doctors are highly trained and skilled. I admire their ability to remain caring while delivering expert care under the most stressful and difficult emergencies. Dove Lewis has saved many of my pet family over the years in emergency situations and I am eternally thankful for their skilled service in saving my pets while also being compassionate and caring of my pet's needs. Dove Lewis is a life saver in so many ways that truly defines the meaning of high quality compassionate emergency care. If it had not been for Dove Lewis, many in my pet family would not have made it through their emergencies to live long, happy and joyous lives.
Bonnie King-Stroberger
Our 13 year old standard poodle Charlie was very ill, and Doctor Barbara Davis kept us informed every step of the way while she was admitted. We always felt that we had all of the information that was available when making decisions about tests and treatment, and that Charlie was in competent, compassionate hands. We aren't done with this journey, but believe that Dr Davis and the staff at Dove will always have her very best interest at heart.
Katherine Rose
My cat John Furie was admitted to Cascade with a urinary block, and left with an undiagnosed infection and at high risk for reblocking. When it was clear he was reblocking just 32 hrs later, we went to Dove Lewis and staff were attentive, timely, thorough and compassionate every step of the way. I appreciated the sensitivity to the complexity of his case, the willingness to give him the time he needed in the ICU to heal and flush his bladder, and the doctors' generosity of time when they called to discuss status and treatment options, as well as the cost consciousness of having had two blocks in four days. I went from feeling he was given a "treat and street" deal where my concerns after discharge were written off, to feeling like he was being very cared for, watched closely, and being given creative solutions that matched his needs.
Paige Gorry
My french bulldog has IBD. After she had a routine dental clean and tooth extraction and about 5 hours after she got home, she had a lot of bloody diarrhea and was vocalizing whenever I pet her or tried to pick her up. I called ahead of time and they said to bring her in. (Note: they outsource their calls to vet techs across the country, so most likely you are not talking to a vet tech at this location when they are assessing if it is an emergency or not.) When I got there, tensions were high - a lot of grumpy pet owners with long wait times and the staff (very few because they are understaffed) were obviously stressed and working hard to keep everyone happy and do their jobs. After about 5 hours, they were able to see my pup (aka check her vitals). The vet tech was incredible. Took the time to walk through my dog's medical history, take her vitals, and listen to my concerns. She was talking to my pup and soothing her. After assessing her condition, she was deemed stable and I was given two options - take her home or admit her - the wait time to *see* the doctor was anywhere between 4-12 hours, but it was hard to guess. I felt more comfortable bringing my stable pet home and calling her vet specialist in the morning to get more specialized care. I really appreciated the patience and kindness I received from the vet tech. After nearly 5 hours of seeing truly horrible behavior from pet owners to staff (I completely understand tensions and emotions are high), I think the grace and humility the administrative staff showed was incredible. I saw many pets come in struggling to breathe or other high risk conditions and they were taken back immediately. They seemed to be doing the best they can. Portland emergency vets (and regular vets) are SWAMPED. If you are a pet owner, you know this. I was told that this is the only 24 hr emergency vet that doesn't turn patients away - other emergency vets in the area, if they reach capacity, they have to turn *even the sickest pets* away at the door. I know the wait times are long, but there is nothing they can do. Based on my experience, I would definitely come back to DoveLewis in the future - but hopefully I don't have to :)
Jan WP
The caring professionals at Dove Lewis saved my dog's life! The care team was transparent about her condition and the financial cost of her care. The emergency happened when I was three states away on vacation. The Dove Lewis team kept me informed every step of the way. I'm grateful to this organization.
Sadie C
The care that my boy has received from the doctors at Dove Lewis has been second to none. The bills have become costly but that’s part of the responsibility I took on when deciding to become a dog parent. I highly recommend Dove Lewis for emergency veterinary care.
Christine Dudley
If you animal is sick and need a place to go , Dove Lewis is your place. Our dog Benelli was having a really hard time breathing, we scheduled him at Dove Lewis with apprehension. Every pet clinic you go to these days are all about deep pockets and really no concern or empathy. As soon as I got to Dove Lewis, the staff were extremely friendly and catered to all my needs. Dr. Magee is our hero ! She got right down to the problem our dog was having. She did not rush me, over ride me while I was talking and that is a first ! By the way, the deep pockets I mentioned, Dove Lewis does not do that. Everything is itemized on paper before you go in. I left there with a great feeling ! They spend the time with you and your animal. This place earns a 20 in my book , not just a 10 !! Christine and Brad Davis
P lo
The doctors took time with us explaining probable causes of our dog's GI ulcer and breaking down treatment options and possible outcomes. Explained costs well and made it easy for us to decide while we were under emotional stress. The ICU was overloaded but they still gave our elderly dog Lola dedicated and considerate attention. With regular updates from the doctors of the treatments so we were informed while she was hospitalized. Dr. La Velle, Dr. Lofton and Dr. Reynolds made it possible for us to still have our precious Lola girl for more time. We chose to rescue dogs instead of having kids and Lola is our first dog. She got the treatment she so very much deserves and we are forever grateful.
Lee Hill
Monday night our 12 week old Chocolate Lab “Loki” started vomiting every 10 minutes non stop. We thought maybe he swallowed a small part of a stick or something.We called Dove Lewis and was told to bring him in immediately. Upon arriving Aide was so warm and caring. She put us in a private room because he hasn’t went through all of his shots. He was seen right away by a vet technician to make sure that he could at least breathe. Unfortunately we did have to wait another 8 hours before we were seen again. Although it was frustrating we could see and here that this was one of there busiest nights of the year. That said everyone was nice and professional in the face of major stress. Dr. Earl was awesome. Very informative and direct. She and Birdie stayed in communication throughout the day and kept me from losing my mind. In the end Dr. Earl and her team removed a 11 inch stick from our 12 week old puppy. How he managed such a large stick is a mystery. The fact that they got it out without damaging our dog was amazing. My puppy would not be here if not for Dove Lewis and Dr. Earl. Thank you so much for getting Loki back to us safe. We would recommend Dove Lewis to anyone.
Jennifer Anderson
they really knew how to help my sick cat.
Kim A
Dove Lewis has helped me with my pets in two seperate emergency incidents. I feel that my pet is getting the absolute best care possible when we go there. Their compassion and understanding, their information and care...truly top-notch. I couldn't be more appreciative.
Laurie Ogan
My cat, Petunia, had not peed in over 24 hours, and that can be fatal for a cat. The first emergency vet clinic we went to was "closed" (8 minutes earlier) and refused to see a cat that might die at any minute. Very, very upsetting. So we drove another hour to Dove Lewis. Had to wait a couple hours but they got her in, checked her out, had her overnight, called us three times in the middle of the night (!) to let us know how she was doing, and sent her home with medications. She is now fine. As fine as a cat that is almost 24 can be. Thank you, Dove Lewis, for saving her and treating her so well.
Kaheawai Kaonohi
Even though they were jammed with incoming clients they were calmly and orderly in taking in pets. Luckily they took my pet in ASAP since he wasn't breathing very well. My kitten was there pretty much all day but that's understandable considering they were slammed. Expect to be patient considering they're very busy. If you're on a tight schedule still expect to wait a while while they get through everyone. Price wise it wasn't bad. I didn't have pet insurance yet so was scared of the price point but they're clear on pricing before they do anything to your pet.
Christa Walker
My dog had a change in medical status that required surgery. Dove Lewis was the only emergency hospital that could see her quickly. Everyone else was out 2weeks or more. The doctors and staff were great. They kept in touch with me and gave me frequent updates on how she was doing as well as sending me photos of her at the clinic. The doctors answered all my questions thoroughly and I felt reassured that she was receiving the best care.
Kitty Chartier
Due to Covid, the wait times may have been longer than before, and my dog wasn't as much of an emergency as others, but they got her in and took care of her both times, within a couple of weeks. They kept me updated on her frequently as well.
Debbie Bankston
My dog had liver cancer, was alot worst then they thought. Had the right side removed. He was transported to Dove Lewis. To be watch. They did a great job over seeing him. He was transported back to the surgeon. Where I picked him up. Thanks for watching my beloved dog. They called me to let me know how he was doing.
Larry Kirkhart
We took our dog to Dove Lewis where an accurate diagnosis of his troubles was quickly made--despite the fact they were understaffed and being overwhelmed by pets with extremely critical problems. Over the years we have taken other dogs to them for treatment. As before, the treatment we received this time was caring and very professional. We are really happy Dove Lewis exists. They are the place to turn to when our vet is not available or when there is a life threatening problem.
Nikki Coddington
My dog had a unique issue that required surgery. Being new to the area, I felt very comfortable with the team of expert Vets at DoveLewis. My dog is feeling much better.
Autumn Tendler
My dog, Frenchie, was referred here by his oncologist same-day after he was found to be dangerously anemic during his routine check-up. I cannot express my appreciation enough for the care he received at this clinic! They are busy, no doubt, but honestly that’s to be expected at any 24-hour ER veterinary clinic with the wide range of services that this one provides. They got my dog hospitalized quickly upon our arrival and yes, I waited hours at the clinic to receive my first update, but I still received the update that I was promised without needing to inquire myself with any staff member. The lobby was full and the line was literally out the door, but I was patient and I never felt forgotten! I received pictures and small updates while Frenchie was hospitalized for two days between the bigger diagnostic updates from a veterinarian. Again, I always received the updates that I was promised by the doctors here and I never needed to reach out myself to get the information I was waiting for! Every doctor I spoke with was informed and it was evident that they had contacted his oncologist and consulted with her thoroughly while planning Frenchie’s care at DoveLewis. Doctors coordinated care well with each other between daytime and nighttime shifts and I never got the feeling that a crucial piece of Frenchie’s medical history had been missed or lost between doctors and staff. All receptionists and technicians that I spoke with were informed, caring, and quick with all check-in and check-out procedures. He is home and happy now, and I am so relieved because I wasn’t sure that I would get to see him home again when I first brought him in! Thank you all so much for your care and efforts!
Linda Neyer
We were referred to DoveLewis by our normal Vet. They could not figure out what was wrong with Gracie. She had high fever, lethargic, poor appetite. We arrived at DoveLewis and it was a very busy day there and with Covid, everything had to be done by phone. They were very caring and concerned. Checked it with us frequently while we waited our turn for them to take Gracie in. They decided to keep her at the hospital. They updated us so we new she was ok. She saw a heart specialist, a ultrsound specialist and then she went to internal medicine. She was there for 3 days and discovered she was suffering from Immune Mediated Polyarthritis. They prescribed medication and instruction and she finally was able to come home. She goes back every 6 weeks for rechecks. This is 4 months now. Each visit she had improved and now she is almost back to normal. I just can't say how much I appreciate DoveLewis. From the person who answers the phone, the techs that come get your pet , to the people that take your payment, and of course all the doctors, they are the best. We thought we were going to loose Gracie but thanks to DoveLewis she is home with us and happy.
Joe Pizzuto
My fur baby was there two different visits in a row and all the staff were compassionate professional thorough and knowledgeable. I’m so grateful for the care Coco received thank you all so much
Debra Spickerman
I took my doodle Jax in to donate blood, and just like always Kelsey was ready and waiting for him. She treats Jax like the prince he is.
Behr Skull
Animals
Debra Zwicker
My dog had bladder stones. No surgeon was available in Salem but DoveLewis could take him so I took him there. Others complain about the wait time, I was happy just to have someone to help us. They charged me prior to care, and they had to do surgery to remove the stones. Every time I called, I had to wait but the people were knowledgeable and very kind. When I got him back, he was even more spoiled than before. I would trust them with my fur child again!! Take your patience along with your pet. They are good people!
Kayla Turner
This morning my already ill cat decided that today was his last day with us. After attempting to call my vet who was unresponsive and not caring I turned to Google and found Dove Lewis. The care team was incredibly comforting and understanding of this hard time. Once I arrived they immediately came out to grab my poor kitty and have him checked by a doctor, then instructed me to come inside. The whole check in process was so fast and simple. My poor Charlie was struggling to breathe and they immediately gave me some time with him. The room was dim with lights from multiple small sources that brought some peace into the difficult situation. They administered oxygen to make my kitty more comfortable as well as wrapped him carefully up in a warm fuzzy blanket. It was truly heart warming to see how they treated my sweet baby with such care and love. Once it was time the process was quick and relaxing for everyone involved, and the doctor was very understanding and proactive about walking me through what she was doing. My vet quoted me for 300+ dollars to euthanize which is something I could not afford, whereas here my relief sky rocketed when they informed me that their were a donor funded program that could cover the cost. I couldn’t have imagined a better place or way to say goodbye to my baby boy. Thank you Dove Lewis, the care and respect you have for suffering animals shows through the work you did with me and my family today.
kim dralle
I don’t think people realize this is an EMERGENCY ROOM! Pets with more serious conditions get seen first. They know what they are looking for! Ya we waited 11 hours before we could pick him up but that’s how any emergency rooms will be. The doctor called us as soon as he was seen, was amazing at explaining everything and our options! Prices weren’t as bad as expected! Hope we never have to come back but if we do I would be happy to bring my cats back here! They have free snacks for your disposal and a coffee/latte machine as well! Be kind to the people working at the front desk and they will be kind to you too! Thanks again!
Jason Wyble
They took me right away and were able to see my pup in a reasonable amount of time for his condition. They were very busy and it did take a long time to get my pup discharged. Overall, they were very cheap for an emergency vet and were able to see us in fast. Thank you DoveLewis team, keep up the good work.
Hailey Lowry
Dove Lewis saved our dog’s life. She had to get emergency surgery, and stay in their ICU. They kept us updated about her condition. Expect long wait times to see a DR., like a human emergency room. We cannot thank the Dove Lewis team enough! You guys are awesome.
Ariana Rascol
We had to take our pup here because he was experiencing facial paralysis, and balance issues, most likely due to a inner ear infection. CRVS turned us away, saying he would need to be admitted but that they were completely over capacity. I was really disappointed that they simply turned an emergency away, as they have turned us away three times during the pandemic. Dove Lewis didn't turn us away! We got there around 8 PM, and they came to get our pup within an hour and a half. He was in there for the whole night, and he pretty much was waiting to be evaluated by a Dr. for that whole time, but he was being monitored closely by the vet techs. I ended up being the one to call them for updates as I hadn't heard from them after they took him in for over two hours, but they were really busy and I understood. I ended up calling them every hour after that for updates. They were really kind and apologetic for the wait but assured me he was being monitored while waiting, and they even gave him my sweatshirt to have while he was waiting. At 3 AM they approved me to leave as a drop off, but I wanted to wait to see what the Dr. said. Finally, he was seen by Dr. Bell around 5 AM. She was very thorough and spoke to me about the plan for over half an hour and answered every question I had. She even called three neurologists in the general area to discuss details of potentially getting an emergency MRI if things turned worse and sent over referrals to them all. She also found out when the neurologists would be on staff at each location. Thank you for being so thorough with my baby, even though he had to wait a while to be seen. He desperately needed the antibiotics and we are seeing some improvement, so hopefully it really is an inner ear infection. Yes the wait was long, but it's to be expected. Thank you!
Kelsey Timberlake
Where to even begin...our pup arrived to DL on a Wednesday late afternoon, and he was admitted into their emergency unit a couple of hours later, and was hooked up right away to fluids (he was completely stable but hadn't been eating for quite a few days prior). In the following days we would learn that our pup was really sick with an extremely high calcium level and kidney value, and we were devastated, as often these are direct signs of cancerous cells. I have to be transparent, that as nervous parents, we know we are one among thousands experiencing this and the staff is moving and shaking at 100 MPH to offer the best care they can to pets and families but I cannot tell you how confident we remain with DL. Their communication, professionalism, transparency, and kindness during Quinn's 5 days with them is something we value more than you can imagine. It was painful waiting by the phone, and the sleepless nights missing our pet and waiting for his diagnosis but the doctors kept us up to speed, allowed us car visits (because he was stable), and showed our pet so much love and care, we couldn't ask for better hands for our little guy to be in. Our journey isn't over with DL, as we still wait results from lab work but in the meantime we are administering at-home care, and we are so thankful to have him with us. Throughout Quinn's overnight stays, we were updated financially before any decisions were made, and that made us feel really good. Nothing was performed without our consent, and they work extra hard to communicate wait times (which are long but they told us that from the minute we stepped foot in DL, so we were never frustrated at that process, we knew what we were in for). Thank you, DL. Our furry children mean so much to us, and we appreciate all you do for this community.
Faith A
Taking a pet to the ER is not a planned or fun experience. BUT Dove Lewis was such a great experience in our pups time of need. Our 1.5 year old puppy got a laceration on the ear, and though wait times were long, that was openly communicated - from the time we arrived, and throughout the time they were working on our pup. The cost of care was well communicated throughout the time they had him, and ended up being far less than we had anticipated. We are SO thankful to the staff at Dove Lewis!
Melanie Baird
My pet was in ICU and I feel his care was very good, Drs were thoughtful to us as we had to make the hard choice not to put him through difficult procedures and let him go with much love..
Harry “Ray” Jordan
The quality of health care for pets is unsurpassed. The quality of the administrative intake, discharge, and transfer of inquiries to the professionals is abominable. We now wait about an hour for many phone calls to be answered. It can take another hour for an internal transfer to caregivers. After paying our bill on discharge, we waited over 30 minutes for our pet to be delivered to the car before we tried to enter the building and ask where our pet was. We were not permitted to enter and were directed to instead call back again. The administrative supervisor for procedures and staffing should fix the intake, discharge, and pet owner inquiries parts of their system to insist on common courtesy to pet owners.
Andy Mayer
Called in considering bringing our dog in for care. A registered vet technician was extremely helpful over the phone answering our questions. Thanks!
Chloe Vilkin
My one year old kitty, Dumpling, had a urinary tract issue that I was afraid would become urgent so I brought him in to Dove Lewis. I was referred by another 24-hour hospital that was closer to me as they were too busy and to be honest I’m glad I was! The staff was absolutely amazing from my first phone call at 11pm onward. Everyone was compassionate and extremely accommodating, taking time to thoroughly explain everything going on. The people working here care about you, but most importantly they care about your pets!
Darcy Joan Gabriele
I'm giving 4 stars because I really liked the doctor and I felt like my dog had very good care, so that counts for 90% of it. BUT it's not 5 stars, because they held me hostage in the parking lot against my will. I think DoveLewis should allow people to leave the parking lot, provided they stay within 10 minutes away. I arrived at the hospital, and I was warned numerous times that DoveLewis was super busy and backed up. And of course I was totally fine with that. My dog went in, and we left (staying within 10 minutes away) because... why should we sit in the parking lot? 15 minutes later I get a call asking me if I left. I said yes, and they were like "you have to come back!" and I was like "Why?" and they didn't give me a GOOD reason, just that I'm not allowed to leave unless the Doctor says I am? I was pretty upset about this, because ALL communication happened over the phone. The check-in process, the conversations with the doctor, the discharge, etc. ALL of it was by phone. After FIVE HOURS of waiting I finally called and was like "Uh, can I leave?" Because we were all hungry, bored, and had to go to the bathroom. And they were like "oh, sure." So I was like "why the heck did you make me come back????" I was so upset.
Hannah Saunders
We were visiting from out of town when our dog went into end of life heart failure. I called ahead to let them know we needed to bring him in to be euthanized and the person in the phone was very helpful and compassionate. My dog passed in the car ride over. When we arrived it was pretty obvious that they were quite busy as the parking on the street was full as was the parking lot. We called and notified them that we had arrived and the person I was talking to this time was also very kind, compassionate and very professional, they had a very calm soothing voice. The technicians that came to the car were kind. We were never rushed even though they were busy. The passing of a loved pet is so challenging and hard and they treated us with the exact TLC that we needed. Thank you for your kind compassionate assistance.
Mary Yousaf
I can not possibly say enough great things about Dove Lewis Emergency Animal Hospital! My almost 14 year old Toy Poodle, Teddy, was attacked at the dog park in Sandy. The other dog was a Husky, who had just come from the pound, and her incisor went through my babies abdomen to his organs. My daughter took us to Dove Lewis, where he was seen immediately by a wonderfully caring, understanding and supportive doctor. The doctor said Teddy could have surgery, which he may or may not have survived. But at almost 14, he had other medical issues. Eyesight and hearing going quickly, severe chronic pancreatitis with stage 3 renal failure. Had pain at times, being treated with medication, and wasn’t eating well. My regular Vet said he didn’t have long to live. As heartbreaking as it was, i decided the kindest option for him would be euthanasia, as the doctor told me he was in severe pain at that time. Yet when brought to me, he positively butt-wiggled and despite the cone, managed to kiss me all over my face before collapsing into my arms. The doctor gave my daughter and I time alone with Teddy, then he performed the euthanasia with me holding my fur baby in my arms. It went very well. My baby just went to sleep, and afterwards I held him for awhile. This happened on October 15/16, 2020 and was one of the most devastating events in my life. I still cry just looking at his picture. If fact, I’m sobbing as I type this. But for the care, kindness, skill, understanding and warm hearts of the doctor and rest of the staff, it would have been so much worse. The doctor also helped me decide, since I wanted to have Teddy cremated, what my options were. That was awesome, so I didn’t have to search through Google. I now have Teddy’s ashes at home, which brings some comfort. I definitely recommend Dove Lewis to care for your beloved pets. They’re awesome ♥️
Rebecca Cassady
Being the only 24/7 vet clinic here in Portland, I had to take my 6-month old puppy here when he fell severely ill in the middle of the night on a Sunday. Yes, the wait time was long, and I was a little frustrated with how long it took to get phone updates from the vet. Sitting in my car until 4 AM sucked, but that wasn't anyone's fault. The folks at Dove Lewis are VERY busy, and they have to prioritize the most critical cases (which is what allowed them to take in my pup so quickly when I arrived). Ultimately, all I cared about was getting my dog back safe, healthy, & alive. They were able to see him immediately, stabilize him & give him fluids to get him through the next 12 hours. I was SO RELIEVED to have had Dove Lewis, and am incredibly grateful they were there for me and my dog when we needed them. Side note: you can use their restrooms in the lobby (even during COVID times) and they have free coffee!
Kyrian Cumpston
Incredible staff, quiet front desk members who are sensitive to their surroundings... kind, helpful knowledgeable and reasonable. They always ask about procedures. I have been many times for a number of reasons. Including wildlife care, and pet loss. Recently it was for a tail amputation. The care and support has been so greatly appreciated. All in all Dove Lewis will always be my emergency go to vet clinic.
Melissa Moreno
We had a scary night last night, my dog had an allergic reaction she was swelled up really bad I was terrified that her throat was going to close so we rushed over. The parking lot was packed so I was very worried we would have to wait long but they got us right back and were super communicative, fhey called me several times while I waited outside and kept me informed about what was going on. They were so patient and understanding as I was a nervous wreck. Also for being an emergency clinic the price was not bad at all!!! I am so thankful for this clinic, these people are heros!!!
Marguerite Stephens
They kept my dog alive as long as they could with different treatments and told me when it was time to just put her down. I’m very grateful they gave me two extra weeks to say goodbye without her suffering until there was really nothing else they could do. They even sent me a card later, gave me a grief journal, and arranged for me to get her ashes and locks of her hair. Very appreciative. I have a new dog now and will definitely bring her here in an emergency.
Megan Kubitz
We came here on a VERY busy Sunday and I have to say that this was the best experience we have ever had with a pet hospital. Everyone that we spoke with was transparent, empathetic, and professional. Our bill was much lower than we imagined (always a good surprise) and the pricing for an emergency room seems incredible reasonable. From the tech that I spoke to on the phone to the doctor that called me personally, I felt heard and cared for 100% of the time. Dove Lewis absolutely went above and beyond in terms of service, patient care, and human care!
Maria A. Gorostiaga
Expect lot of waiting. Respectful and patient professionals.
Jen McPherson
My cat was suffering from an upper respiratory infection but seemed to be improving. Until after my normal vet's hours. He looked to be having trouble breathing so we called and triage suggested we bring him in. They took him in and we curled up in the car to wait. Thanks so much to Dr. Farrell and the team treating my Winston. Dr. Farrell was so caring and explained everything thoroughly. Winston got treated and is now home recovering well. Hope to have no more pet emergencies but if we do I sure know where to go. Thanks again for all that you do for the animals, especially during these high stress Covid days.
Alex Foster
I have absolutely zero complaints! Our experience was wonderful despite the reason for being there. Our kitty spent two nights in the ICU and while it was almost unbearable for us not being able to see her while she was sick, DoveLewis sent photos regularly, called with updates, and we could also call at any time to hear how she was which helped so much. We can’t thank your team enough for taking incredible care of our baby! Every employee we interacted with was so sweet and you could tell they genuinely cared. We’re so happy to her healthy and back home with us, and we owe it to you. Thank you a million!
S M
They are usually quite busy, but they do an excellent job of triage and are flexible, timely, and considerate once you are up to be seen. They provided top notch care for my cat and despite being slammed they took the time to contact me and ask my preference on treatment (stitches or suturing glue for a tail laceration). I had to bring my pet back later due to an adverse reaction to the sedative and they waived the visit fee since it was a re-check. They got her in quickly the second time since it was later in the evening. I’m so grateful they’re open 24 hours/day!
Jessica Crossley
I just want to thank Dr. McGuire and her team of support staff who helped us say goodbye to our dog, Daisy. She was seen as a critical emergency and treated immediately upon our arrival. Not that it is the most important thing, but we were also appreciative of the transparent communication around the cost of her care and felt informed every step of the way, with no surprises. I understand how taxed veterinary professionals are right now and am so grateful for the extreme kindness and compassion we were shown tonight. The staff was kind, communicative, and patient with us as we said our goodbyes. Dr. McGuire was so tactful and thorough in her explanation of Daisy’s prognosis and treatment options and also incredibly supportive and understanding when we made the difficult decision to euthanize. I am so grateful for the entire team’s resilience and kindness during a time when all of us are stretched thin and worn down amidst a pandemic. Thank you so much for all that you do, and for taking such great care of us and our old girl. I feel very lucky to have had the support of such a wonderful team tonight.
Miranda Huebner
Everyone we interacted with was super friendly and professional. My big dumb dog had eaten a massive quantity of a joint supplement and poison control recommended a visit. She was very nervous, but the techs who collected her from the car were so patient and understanding and I was told she got along great with everyone inside. She was triaged by a technician within 20 minutes of us arriving and we had a plan for last night and today. We had a great experience, thank you to everyone who helped out Beesly last night!
Marilyn Acosta
This isn’t a resource I want to have to use, but one that I’m grateful exists. The quality of care and information we’ve received has been great. The COVID regulations are emotionally tough to bear, but I understand it’s important for everyone’s safety. I recommend calling ahead when possible to determine the right next steps.
Olivia Campbell
We are very happy with our experience with DoveLewis after our lab underwent emergency surgery. We received numerous emails with photos of our pet with progress reports, as well phone calls from the surgeons themselves. While it was expensive, we knew our pet was being taken well care of.
Mark Kruckman
Very kind and helpful. Gave a phone number to call for animal poison and very happy to bring in our lab.
Samantha Chenevich
First experience with them this week. The wait times are so long, but their staff have great communication and kept their wits about them when I was frustrated. I came in hot after angrily leaving an ER in Tanasbourne. Unlike the previous place, they could actually explain the process of check in and they were able to put my mind at ease before they even took the pet in just based on my description. I was able to drop off and come back hours later. My only complaint is there isn't another one. There are WAY TOO FEW vet emergency rooms in pdx and surrounding areas. Entire process for us was 8 hours overnight. Prices are more than fair, location isn't too bad to get to at night.
Kean Lange
My experience with Dove Lewis was very good. Their protocol set up to deal with the covid-19 situation was excellent. I received prompt treatment, very courteous treatment and complete explanations for the problem my dog was suffering from. I will definitely return if necessary, but obviously, I hope I won't have to. Kean Lange
Bree Taylor
Dove Lewis was extremely kind and professional while treating my hamster. I couldn’t find a vet with any openings in the near future, so I took Big Mac into urgent care for an ear infection. (Hamsters can decline very fast even for seemingly small issues.) The wait was long, but completely worth it! They charged me much less than I expected! Thank you Dove Lewis! Big Mac is doing very well now!
Sheri Townsend
These people are great. Highly recommend!
Alicia RiseWells (Fallen Angel)
Lastnight I had to put my cat Tigger to sleep. It was one of the h as hardest things I have had to do. The staff was absolutely wonderful, compassionate, understanding. They didn't try to rush me and alowed me time to say goodbye to my mrman in my own time. When the time came the vet was beautiful with her Technique and thoroughness. She took the time to make sure I understood each step in The process and even when all was said and done they didn't rush me out of the Room and allowed me to leave with My heart hurting in privacy through the back. One of the staff stood out side waiting with me making sure I'd be OK until my Uber got there. She didn't leave my side. They Also called me many times to make sure that I was doing OK and had the appropriate channels available to me for grieving I want to say from me I thank you very very much with all my heart you guys were absolutely Wonderful in my time of need a thank you for everything God Bless
Deborah Justiniano
Thanks to Dove Lewis who can save Animals from happens, sick. They always welcome us with pets.
Sarah Felix
On Jan. 18, 2021, we took our 12 year old Alaskan Malamute to Dove Lewis for an ultrasound. She’s usually very resistant to any kind of procedure, from having her nails trimmed to being bathed. The radiology tech staff, Britt and Brittany, were wonderful with her, and managed to not only shave her belly, but also get the ultrasound done. We were amazed! They are two dedicated professional women, who were a joy to work with. The radiologist, Dr. Lipman, was also excellent. Unfortunately, the news was not good, but Dr. Lipman was professional, kind and empathetic, giving us an explanation we could understand. We thank the Dove Lewis staff for their compassionate help.
Barbara Covey
They have helpful service.
Alexis Charriere
Came here for a midnight-on-new-years stomach pump after our dachshund ate something he shouldn't have. We received excellent service and the projected cost of procedures was clearly communicated from the get-go.
Gingerbread Man
I've heard bad things inbthe past about this place, however my puppy broke his paw and needed emergency help. This was the closest place and I was skeptical. Due to covid you have to wait in the parking lot in your car and call in. I hated the process. 14 hours later I realized my puppy Zeppelin was in the right hands and I was only in shock due to his injury. They made the cutest cast for his little paw!!!!!!! My mind was changed about the things I heard previously about this establishment.
Kellie Van Cauteren
I can’t say enough great things about Dove Lewis in an emergency. They rushed right out and took our puppy in for care. They called quickly and often with updates. Dr. Bell was wonderful. Kind, caring, overly cautious with treatment. Even with COVID-19, they let us come into an exam room to say goodnight to our boy. They called us early this morning with an overnight update and they emailed us photos. They have kept us in the loop every step of the way and have been so kind in caring for our sweet Gryffin. You can tell that the staff and doctors really love what they do and care so deeply for the animals they care for. The staff mentioned many times that we could call anytime to check in on Gryff. They were also completely understanding of the fact that we had rushed out of the house so quickly with our bleeding boy that we forgot wallets. They continued his care and let us call them when we returned home (an hour away) to pay.
Allison Williams
I just went through a very traumatic experience with my dog. She shattered both bones in one of her front legs and ended up needed emergency surgery to place a metal plate in her leg to fuse the bones back together. I honestly would have been lost without DoveLewis. They immediately came out, brought her inside, and got her on pain meds. They were extremely communicative and called me every step of the way. Even the surgeon called me three times the day of the surgery to keep me informed of her progress. I am so grateful for every staff member that took care of my dog while she was hospitalized because she is not an easy dog to deal with. They were kind, compassionate and informative and even called me back right away when I had questions the day after her surgery. They made a very traumatic situation as easy as they could and I am so appreciative of that. Thank you, DoveLewis!
Carl LaRue
Just wrapped up a brutal weekend that included two visits to Dove Lewis and one to my primary vet. It was emotional and exhausting, but I never had any doubt that the people at Dove Lewis had my cat and I's best interests at heart. All along the way they were gracious and willing to communicate, despite additional stressors and being understaffed due to COVID-19. I recognize that this could be frustrating for many especially when trying to get care for our sick pets, but keep in mind that Dove Lewis provides a uniquely important service and, as with an ER for humans, there will always be a long long wait depending on the number and severity of the other cases they have. This is further compounded by most primary vets in the city and beyond having more limited appointments now than maybe ever before. The pandemic has brought unprecedented changes to our lives and has put unprecedented pressure on essential services such as Dove Lewis. I am grateful to have a place like this in our city that is shouldering this burden for us and our pets. Thank you to all the doctors, technicians, and front desk agents for your attention, compassion and patience. I know it's not easy to deal with emotional, worried pet parents... All of us are at a higher base line stress level these days and it takes great strength to rise above that and to do the work you do with grace. It doesn't go unnoticed. Again, thank you from the bottom of my heart for all you do. Carl
Nelson Weaver
Great communication even during times of COVID. Helped ease my stress when my dog got attacked by three raccoons. Helped him out and gave him a safe return home. Communicated each step of the process and happy to have my pup back healthy and safe.
Mary Wolff
We had to bring our cat in for a urinary blockage later at night and the staff did such a great job making him comfortable, the vet saw him within 6 hours and called us right after. He stayed 2 nights and we’ve taken him back twice to have his bladder checked at no extra cost. Very impressed with the level of care. When we called for updates the staff was always very friendly and sympathetic. We’re so glad to have dove Lewis for emergency care.
M A
I'm more than pleased with the staff and doctors working at this animal hospital. The staff was caring and had a good attitude. the veterinarian was beyond compassionate and understanding with our sick puppy. She made all the best decisions she could with our budget. Thank you! From Nova and her family!!
Lindsay Veazey
Why do all pet 911s happen when vets are closed? Well, that happened to me a few weeks ago- and my emergency was made harder due to the fact that my pet is a chicken, not a traditional dog or cat. Dr. Golden was extremely professional, patient, and empathetic; she answered all my questions and didn’t make me feel rushed or uncomfortable at all. She did a fantastic job performing a crop flush/crop lavage for my sick hen. She explained the risks and reassured me that she would do the same if she were in my position. Best of all, I was treated no differently given that I was bringing in an exotic- as she said, all pets are family. Chicken owners know that this isn’t always a given when you interact with vets, even those experienced with avian or exotic care. Thank you to Dove Lewis for doing your best, especially during this rough Covid time.
G Washington
Due to covid the wait was scary long, but to put it in perspective, the wait was long because my pet wasn’t bleeding out or being rushed in on a stretcher. So many others were. Over the course of the week I spent two whole nights at dove Lewis. The entire time, I was able to call and check on wait times and vitals. The front staff were patient and did their best to work with me at my worst. Dove Lewis is a non profit Animal Emergency Room, they’re 24/7, and they are the only one for a long way in every direction. That’s why people from everywhere go there, and more often than not, it’s critical. It’s also during a pandemic, so they have to follow the laws in regards to capacity, etc. Dr McKinney, if you ever get to see this, I want to thank you from the bottom of my heart for how much love you put into your care, including for my beautiful Siamese Ms Mabel. What you did allowed me to take her home where I was able to call Compassionate care, and she was able to pass in my arms. I am so blessed that Dove Lewis was there when no one else was, I am so grateful for our front line workers, and I hope you all know that what you’re doing is brave, beautiful, and too often thankless. Thank you Dove Lewis, and much love from us to you.
Cat Turk
Dove Animal Hospital took incredible care of our cat when we did not know what was wrong. They were fast and professional and were not bothered by the fact that our cat was temperamental and anxious, rather, they did everything they could to keep him calm and continued to find solutions to get him the care he needed. They answered all my questions and were patient when I was stressed. The cost was incredibly affordable and they did an excellent job keeping their facilities safe during the Covid-19 pandemic. I would highly recommend them if you ever have a pet emergency in Portland.
Lisette Acosta
I had to wait a crazy long time, and finally had a meltdown. The staff did listen to me and they were all very kind. Seth and Monte come to mind. Very friendly and caring, even though it couldn't be hurried, due to more seriously injured and sick animals that take priority. None the less, they seemed genuinely concerned. The vet was really kind and caring to my cat. I feel they genuinely really care about the animals well being. Thank you staff!
Ana Levley
They were amazing! The doctor was honest and communicative as well as the staff. They had my little one seen right away after triage and updated me that she was stable and sleeping with a blanket. They checked right away when I called. Everyone was so nice and really put my fur baby in the best position possible to get the care she needed. I can’t tell you how grateful in words I am to them. She means the world to me and the fact that you all are so good at making sure our fur babies are taken care of, loved, and helped just shows how amazing you are. I could not speak higher of them. Seriously don’t read the other reviews. This was the best choice for my maltipoo and I’m so grateful to them. Btw all ERs have long wait times. That’s just how it is - if that’s really the only complaint you have then don’t write it because it doesn’t matter as long as the take care of and save your fur baby.
L B
I cannot express how wonderful the staff was during our visit. Thank you so much for everything.
Mike Alix
They were very helpful when we had to euthanize our beautiful beagle, Enya, due to bone cancer at 14 yrs. She was in so much pain and the staff was very accommodating and helpful. They were much more caring than Oregon Humane Society, who couldn't wait to kill our puppy long before she was ready. I recommend Dove Lewis always. They really care.
Brad Leech
When I was broke they helped put my pet away so she would suffer no more. Humane and compassionate.
Clover Woods
I had to bring my bunny here last notice to get euthanized. They let us stay in the car while they did it no matter how hard it was on all of us. It only took about an hour and I’m very thankful they were able to help us. Thank you.
Amanda Boman-Mejía
Late on 9/12/2020, we came home to our 9month cat with a seemingly broken/dislocated front leg. She was crouched, couldn't run properly, and it was like her front leg was floppy. We rushed her to the emergency care and were told that it may be a 10 hour wait. Well it turned out to be about 12 hours before she was seen. We anxiously waited in the car all night, super nervous because we didn't know what was going on. Eventually we got a call from the vet with the exam results and the vet was very professional, kind, and responsive. After all the waiting and not sleeping due to stress, it turned out our cat got a soft-tissue injury (no broken or dislocated bones!) and the wait time in the crate was actually the best thing that we could do for her. She was able to come home the next day and she was OK. Her leg wasn't floppy anymore. At first, I was really annoyed with the lack of information for 12 hours but I realized with covid plus the wildfires, that dove lewis was just super slammed with injured & sick animals. They are the only ones open in Portland right now. So I understand why some of the workers were grumpy when we kept asking what is going on. The only thing i wish they did was some sort of update, even if it is to tell us that our cat is still waiting to be seen. It would have been nice to know how many patients were in front of her so we had a scope of what was going on. We also didn't know if she had food or water. But i understand that they are just slammed and super busy so it isn't possible. If you're in Portland area, I'd recommend going to another vet clinic, not because this one is bad, but because there is seemingly a minimum wait time of 10 hours if your pet is in stable condition. Otherwise, Dove Lewis was great and I will most likely take my pet back. The wait time was the worst part of it.
Kelly Campbell
I’ve had 4 experiences with dove Lewis in the last year and a half. 2 of those visits were to put both of our cats to sleep a month apart from one another. Our encounters with all of the staff and vets were amazing. They were very kind and sensitive to it being a difficult time for us and accommodated us immediately. It was as good an experience I think we could have had given the circumstances. The last visit was a bit more painful due to COVID restrictions, an influx in patients and longer wait times. We weren’t a priority patient so we waited a total of about 9 hours for our dog to be taken inside and then picked up later in the evening. I hope to god I don’t have to deal with another traumatic ER run anytime soon but if I do - I hope I’m close to Dove Lewis.
Sadie B
Staff and doctors were wonderful. The doctor communicated frequently and kept me updated on the status of my pet (small dog breed). They validated/heard my concerns and coordinated care in a manner that was the least amount of stress for my pet. Felt they triaged appropriately and provided realistic expectations. My pet underwent the necessary procedures and is doing well.
Caitlin Shin
I am so impressed with the compassionate care Dove Lewis provides. When something wasn't right with our beloved dog and we couldn't get through to our normal vet (and 7 other veterinary offices we called), we showed up and were immediately triaged. Unfortunately the news was not good, and we needed to help him to the next life that night. The Dove Lewis staff (both front desk and medical team) treated us with incredible kindness the whole way through. They kept us informed, explained all our options, and told us what we needed to know to make the "impossible but compassionate decision" we needed to make (a direct quote from the phenomenal Dr. Farrell). They gave us all the time we needed in the beautiful comfort room and our moments there were filled with peace, despite the difficult circumstances. They made a very painful moment bearable and we are so grateful they were there.
Sheila Cox
My 15 year old border collie has a tumor in his spleen. Our regular vet scared us and referred us to Dove Lewis. His prognosis is still poor, but they were so professional, reassuring and competent that we feel much better. Highly recommend!
Jennifer Reeves
I'd been trying to get answers about my girl for over a week. I'd seen my local clinic several times and spent lots of money on tests that were inconclusive. A few hours at DoveLewis was enough for their doctors to notice things no other doctor had. Lots of communication. When there was bad news, they were gentle and honest. Yes they are expensive, yes they have long wait times, but you can't argue with the results. They clearly cared about their patients as individuals and seemed to treat them with the same respect as one should a human.
Blanca Abarca
(Translated by Google) Excellent service. (Original) Exelente servicio.
david spading
We were very grateful for the care of our gerbil. Though the wait was extremely long, we understood that more emergent animals came first. Our gerbil had a tail slip and they were the only vet that would see him. They took him and gave him pain meds immediately. He ended up having surgery to remove half his tail. It was even cheaper than we were quoted. The only thing that could have gone better was allowing my husband to go home earlier since they did payment and discussion of treatment needed on the phone. Thank you all for taking good care of our pet!
Lindsay Seher
I just wanted to say thank you to the amazing staff at Dove Lewis. Losing our dog was hard, but your kindness and professionalism really helped is get through the hardest parts of it. Thank you.
Cheryl Lackey
My cat boo was attacked one night. His cheek was hanging off his face. It was the worst thing I had ever seen. I rushed to 3 different animal emergency clinics in Vancouver none of them would even look at ho. Without a 100.00 dollars down. I have very little income and never have a hundred to spare. Then they asked me to apply for compare. The whole time my poor boo was in so much pain. I couldn't believe that any veterans would deny him care when they could see how badly injured he was. I wasn't expecting free service just let me make payments obviously I wasn't prepared for something like this. It was my neighbor who heard my cries that told me about dove Lewis. He drove me there because I was to upset to drive and didn't know where it was. The minute I walked in they immediately took him back and then asked payment information. They took what I had and gave him the best care possible. I will forever be grateful for thier compassion and concern for animals wellbeing over money!! Thank you to all the staff at dove Lewis for all you do and for caring about our pets.
Madeline Scarp
Their compassion is matched only by their intelligent and pragmatic care. I spoke with half a dozen staff members over the course of our visit - no one ever made me feel rushed and they all held space for my questions and concerns. I felt like I was provided with the information - and explanations - to empower me and help me make an informed decision. Thank you Dr. Wheeler and your exceptional colleagues.
Meghan Brooks
They took great care of my boy, Kel. In this time, when everything has changed, they really care about you and your pet. I am so thankful to all of the doctors, technicians, receptionists and everyone else. Thank you for all that you do!
aj sweedler and mario jvs
The veterinary staff at Dove Lewis is fantastic. They were calm, informative, but most of all, they took great care of my pet. They are a 24hr Emergency Animal Hospital. Immediately, expensive comes to mind. They offered me several different options for care and they never once made me feel like I needed to take the maximum option. It cost just bit more than a visit to our regular vet and it was well worth it.
A. Campbell
My best friend, my only family, and the love of my life died here on 8/17/16. It was traumatic and awful and so very hard. The vet tech cried when giving me news that the CPR wasn't bringing him back. I know some see that as unprofessional, but it meant so much to me that she was a human being who could see what a huge loss this was for me. They let me sob and gave me privacy. They were so respectful of my Cooper and my pain. I didn't feel rushed. I received a sympathy card in the mail just days after I lost him. I am thankful for the little bit of comfort they provided me during this extremely painful loss. Thank you.
Sharma Sullivan
I have been here twice for my cat and once with my friend. My friend's cat ultimately had to be put down, and the staff was so kind and made a very difficult situation a little more bearable. Of course the wait times are long, its an emergency clinic.
Sue Garrison
This place has been amazing. They have always been kind. concerned and caring for my little man. I was forced to put him down last week because of a pancreatic tumor and the staff were so kind and patient. My heart is broken but it was my only option. They were treating me that night. I was losing my 15 year old constant companion. They went out of their way to try and comfort the inconsolable me. I so appreciated their help and kind words.
cody Painter
Very professional and respectful even with social Distancing practices thank you so much.
Aubrey Dahn
I almost lost my 12 year old dog to an obstruction! Was the most terrifying feeling....this place was the only vet that would give him emergency surgery. I drove from Tacoma WA all the way to Portland in the middle of the night. I was so fearful of losing my baby... I came in and was treated so well. My dog Nova was seen...and loved by all the staff and got his surgery on time. DoveLewis and their doctor and staff saved my boys life! Anytime I called I got updates with no problem....even a picture emailed to me. Nova is home....and recovery so far is going well! Thank you DoveLewis you guys really pulled through for us!
Gena Main
I had such a great experience here. I brought in a guinea pig that I had recently found and had little to no information on. They did a great job of evaluating her right away to see if she was urgent or if she could wait. Once they found that she was stable they brought her to the back where she waited. It's important to remember that this is an emergency clinic, so urgent patients will always go before stable ones, and it does get quite busy. I was there for about 7 hours total, whenever I asked for an update they quickly filled me in which was very nice. During my time there I was also able to see how kind they were to everyone that walked in the doors. There were numerous encounters that I witnessed that I was in awe of how well they handled it. Their kindness, understanding, and love for every animal that walked in was visible. Once we saw the doctor he did a great job explaining what he had found and explaining costs with me. When I told him I was on a tight budget he walked me through all of the ways I could cut costs while still saving her life. Overall, I would highly recommend DoveLewis to anyone :)
Melanie Miller
Everyone was so kind. I found 2 stray dogs at 6pm last night - the SW WA Humane Society and Clark County Animal Control were both closed so I had nowhere else to take them. Dove Lewis staff calmly and compassionately helped me and many others in the short time I was there. The dogs were micro-chipped and they were able to contact the owners. I really appreciate the work the dedicated staff is doing.
Danielle Hawley
DoveLewis is really incredible. My cat and I were in and out of DoveLewis multiple times over a few days before he ultimately had to be put down. All of my experiences were positive, even though it was an incredibly stressful time. It was a very hard decision to make to put my cat down, but it was made easier because of the kindness and knowledge of DoveLewis' staff. Josh Cruz, Carolyn Tran, and their grief specialist (?) were particularly helpful and kind. The wait times are long and it is expensive, but it is worth the quality of care your pet receives if it's truly an emergency. Also, DoveLewis hosts free events for pet owners whose pets have passed which I think speaks to their commitment to their community.
Teresa Rankin
They were amazing, from the check in process to the check out process! I cannot review their regular ER, but ICU was amazing! I went to our emergency vet here in Salem for my smaller dog (20lbs) having severe diarrhea and vomiting for less than 24 hours. My vet said he wouldn't make it through the night if I didn't get him to DoveLewis immediately, since Salem VCA emergency didn't have the specialized care. My doctor called ahead, so they took him immediately and hooked him up to IV, all while I was still checking in. He was hemorrhaging, so time was of the essence. They saved my baby boy, and for that, I will be forever grateful! During the check out process they actually gave me a refund! They were able to do all of the testing, ultrasound, and IV management, to get him home a little earlier than expected. Thank you all for your professionalism, care, and explanations. Highly recommend!
BL Wescom
Best veterinarian place I've ever been too. Checkin to check out, Doctor was awesome. Environment was perfect with entire staff was the best. Thank you Dr. Lindsay you are an incredible Dr. And your personality is too notch. Ty to all that helped Simba.😁
Carla Jacobson
This place saved my cat a couple of years ago, during a life threatening anemia situation. They were right on top of things with the blood transfusion. I now live 3 hours away but would make the trip to take my cats here if needed!
Kim Trotter
I must say this place is absolutely amazing!!!! Our loving 3 year old Australian Shepherd had been hit by a car and was having trouble breathing due to bruising in his lungs and fluid around his lungs. Staff was very prompt to getting him treatment as soon as we walked in the door. Everything was clearly explained to us as to Every step that was in motion to save our Family dog!!! THANKS ACE & THE TROTTER FAMILY
Chloe Haisler
I came to the hospital with my fur baby Hatchi and they were amazing. The staff was so sweet, they treated hatchi like he was family. They explained to me how and what things were going to be done in a sweet way and keeping me updated each time. I highly recommend this hospital. The best one I’ve ever been to.
Derrick Bosch
Amazing experience. Unbelievably nice and helpful. They immediately (literally immediate) helped us get both of our injured dogs out of the car, they did an amazing job with the dogs and took care of us while we waited (offering food and drinks). Definitely one of the best experiences I have had. Would 100% recommend this place to anyone.
Jennifer R
This place is an absolute blessing to have around here. I am beyond thankful for the care my dog and I received. I was a wreck, but everyone was kind and patient. The staff seem very knowledgeable, efficient and caring with animals. It does seem expensive, but they are there no matter what time or day it is. This is worth the money when your family is having a real emergency. I hope they stick around a long time. Thank you again for the excellent care you provided.
Deanna Mcclain
Such a wonderful caring hospital and thank you for helping a homeless veteran with rowdy today. I dont know the man but heard about the situation . You all are the best.
Jennifer Whitten
BE VERY AWARE - This is an ER. Just like human ER visits, they take the most critical clients first. This is not a first come first serve. This is not your primary care vet. This is a place to take your animals for emergencies. Price is as such. Your wait will be as such. A dog comes in with a tiny cough or a little ouchy, don't be surprised at a 3-4 hour wait if not more. This is exactly what happens when you go to a human ER. My vet sent records over and I brought in papers of what was going on. I had my vet call to tell them what they did and blood work they've done. They took my baby as soon as I got there. They stabilized him, did ultrasound and I waited. Because that's what you do. Wait. I heard all sort of people mad that fluffy with a small little cut wasn't being seen quickly while dogs and cats coming in were actively dying. Regardless of that nonsense. They are wonderful (so far). I spent about 3 hours there. They have snacks, free coffee, hot cocoa, tea, clean bathrooms with free feminine products (I know it's weird to mention, but I rushed out of the house and forgot some and it was a HUGE sigh of relief). Everyone was kind. Surgeon was amazing when I talked to her at 2am after my baby was out of surgery.
Lisa Williams-Scott
Brought our Smokey dog in with a cut paw and foot. Every one was so wonderful, helpful and competent. Thank you!
Natalie Pellitier
Everyone was quick to help, clear with explanations, and the cost of the exam was extremely fair. I'm quite thankful for their help and would recommend them to everyone!!
Brighton Lain
The wait was long which is understandable as other dogs were more critical. Even with the long wait the staff was amazing and I was beyond happy with Dr.Golden, she is amazing! Our baby girl was treated so well and she was so caring and very experienced!
M. Greene
This is a great place open 24 hours 7 days a week for calls or emergency visits we had to put our dog down and they made it as comfortable as it could be treats a Room made it much easier to go through would recommend them to anyone
lamb totheslaughter
the doctor & staff were all friendly & treated my boy Symba with much love & care. i also expected the service to be more expensive but turned out to be cheaper than thought so that was a welcome surprise! my only downside with this clinic is how long it all took. we were here an exact 3 hours. unsure if they were understaffed or had a lot of animals to tend to (the lobby area was nearly empty) so i don’t know what could’ve caused the wait but i’m happy regardless. i recommend this place if you have the time or are a patient person! also! bring a carrier for your pets! we didn’t bring one because our cat is happy on a leash & didn’t know that the staff prefer all animals to be on carriers so keep that in mind!
Megan Smart
I am so grateful for this place. I brought in my 10 year old pomeranian last night because I suspected she had pyometra. The vet diagnosed her and told us she would need surgery. I didn't have money for the visit, let alone a $4000 surgery. I applied for their grant and was accepted. My dog had surgery this morning and is recovering. They saved my baby's life. Thank you so much, Dove Lewis and your generous donors.
Melissa B
Nothing short of extraordinary service. The sensitive care and compassion displayed by all of the staff was truly exceptional. Having had the heartbreaking decision of having to bring in my sixteen-year-old Indiegirl to be put down was a gut-wrenching decision. I expected a lot of things. I was prepared to be disappointed. I was prepared to be in a cold environment ect. Surely this group of wonderful people have been through this type of situation on numerous occasions over and over and over... however, like others have posted in here I was greeted with warmth. I was taken into a wonderful, private and soothing room and there I got to sit with my cat alone for as long as I needed and then I said goodbye. A week later I receive a card in the mail telling me that their thoughts are with me. When I have the means, or if you're reading this and you are thinking about donating, this is the place to do it. Thank you so much Dove Lewis, for all you do.
Ashlee Garcia
Our office visit was on sad terms, we came in to put our dog done. Let me say this place was awesome! Walking in their office was definitely busy. When they asked why we came in they immanently took us back to a room for privacy. They asked us a few questions and had a tech come in to for the check in process. They had a special room set up especially for this type of visit. It was a nice room made to be as comfortable as possible given the circumstance. They were quick with giving our pup an IV and let us spend as much time as we need with her before the doctor came in. Once we called the doctor in she explained the process before doing anything. Our visit was on unfortunate circumstances, and they did their best to make the process as easy as possible. I would highly recommend this office to anyone who finds themselves in need of putting down their animal.
Adriel Maneely
They've saved my dogs life for a second time, and the entire time I waited, all the other people waiting assured me they had saved their fur babies lives too, and my dog has come out amazingly! Love this place!
Lisa Moore
After the horrible experience with Tanasbourne Emergency Vet Hospital this place is a GOD send...my English Bulldog was brought in on a stretcher and taken in IMMEDIATELY!!! Dr. McGuire was EXCELLENT in advising how to minimize the cost here and my treatment options. The care here is EXCELLENT with a very compassionate staff. Highly recommend even though my Gunny isn't out of the woods yet.
Chris Johnson
Our pug didn’t survive the visit, but the staff acting quickly, professionally, and were very compassionate. Thanks for doing everything you could and for making my sweet baby’s final moments as comfortable as possible.
Fiona Yun
Our dog passed away after a horrible accident. He was gone by the time we got to Dove Lewis. There were staff waiting for us in the parking lot when we arrived just in case there was a chance he might be able to survive. Unfortunately, he was too far gone by that point. The staff there were so kind and compassionate as we dealt with our painful new reality. They helped us navigate what to expect, and how to deal with his remains, as well as offering emotional support. We have taken our animals there in the past, and they have always been helpful, offering a high standard of care. As with any other emergency room, the wait times have occasionally been long and the prices high (but that’s been my experience with all vet care). I am so grateful for them and for their compassion.
Tamela Cantor
Excellent care for my dog after two other emergency hospitals would not take her as she had injested something toxic. They took great care of her and I didn't have to pay a fortune! This was my third experience here and I'm so thankful for them.
alexis hafer
I had gone in later at night with my sweet 6 yr old cat Skye. She wasn’t eating or drinking and my vet after running blood test, urine sample, and even a X-Ray. Couldn’t tell what was wrong with her. So I took her to DoveLewis she was constipated and low on fluids. Yes it took a couple hours but having such wonderful staff and experienced Vet’s was so greatly appreciated. Skye is now back to happy self and eating and drinking.
Char Rain
I had to take my feline best friend, Peetie, to have him euthanized. He was very sick. The vetrinarian staff was very nice and he passed away very peacefully. Dove Lewis utilized a fund that paid for it all. I'm very thankful in this time of hardship. They also offer a pet loss grief support group. Thank you, Dove Lewis.
I M
A caring ER and ICU animal hospital. These people love and care for animals like no other. Their dedication and compassion is beyond measure and I cannot thank them enough for all I've seen them do. The downside is that people don't realize that this is an ER and ICU which works on a triage system. This means that the most serious of patients get treated first regardless of when they show up. Great for the poor animal, not so great for self centered humans.
sandy glunz
Give emergency care to injured wild animals and then send them to the audoban society for rehabilitation.
Ashley Ferris
We had to rush our baby to the ER due to stomach pain. The staff were all nice and very caring and the Vet explained every step thoroughly.
Lexi Zia
Making the decision to put down my 12 year old fur baby was one of the hardest things I have ever had to do. DoveLewis supported and comforted me throughout the entire process. They let me take as much time as I needed with her, walked me through the procedure and even gave me materials/resources to help with the grief process. Thank you DoveLewis for making this difficult time just a little bit easier.
N
They were wonderful to my 15 year old cat, at 4am, who had hurt her back or slipped a disc in her back somehow. Staff was friendly and kind. The place was very clean. They sent us home with her x-rays on a CD and gave clear instructions for her care to be on the prescribed pain meds and confined to a pen for 2 weeks at home with supervision. I was monitoring her 24/7. She healed up great. Two years later, she is in great shape! The price may be high, but Dove Lewis was so worth it!
Jill K
My husband and I had to come to terms with the fact that our 16 year old cat Casey was dying and was most definitely needing to be put down. We we're devastated beyond measure. We were flat broke and heard amazing things about DoveLewis. My husband called and the staff was incredibly helpful. They told us they have grants for people who are not able to pay for their pet being put down so we were so relieved. Money was not an object, which was so completely unexpected. When we walked in the door they saw Casey was near death and whisked him in to put a catheter in and brought us into a suite immediately. Within two minutes they had our sweet boy wrapped up in a towel and cozy. They let me cuddle him as long as I or my husband needed. Then they administered the medicine. In a matter of two seconds our boy had passed. TWO SECONDS. He was ready. He passed peacefully and with comfort and dignity. We were able to stay with him as long as we needed to. They sent us locks of hair, two sets of beautiful paw prints, and a handwritten card giving Casey many sweet compliments. It was beyond anything we have ever experienced. Absolutely amazing. Thank you DoveLewis!!!!
Lex J
Our little Hendrix had a seizure but this time it seemed worst than normal so having just moved into the neighborhood we hit Yelp and BAM that brings us here. We drive down the street and enter. We were very happy with how the place looked and felt, even with the construction. The lady at reception was so nice and empathetic. She filled out our initial paperwork and off we were to finish filling out paperwork and to wait. I will start by saying the benches are not comfortable, especially considering how long the wait will probably be, but aside from that everyone was awesome! They were very thorough and I liked how prior to seeing your pet you already give them the gameplan should any issues occur. They gave him blood tests and a full exam, JIC since we were there, and he came out with a good bill of health. We discussed his previous seized medicine he was on, that we took him of of due to the word side effects. They suggested another medicine for him. We were skeptical at first, but after giving it to him for a few days we noticed a HUGE positive change in him, his energy, his attitude and his love! He's like a new pup at eight years young! We couldn't be happier with the staff here, how they treated both us and our pup and will only be coming to this animal hospital should we ever need one again.
A W
I had a fabulous experience here! Knowing people come here for reasons good and bad, it’s hard to fairly rate a place that often delivers bad news. Leaving emotion aside, the front desk staff were very-well informed and answers questions/directed patients appropriately. Listening to some of the phone calls they made they were very professional. The triage staff were seen to be calm and comforting even to the visitors in distress. The doctor was very friendly and personable. I was given the time and attention i expected despite all else that was going on around us. Thank you Dove Lewis - you’re truly an asset to the community!
Heather Dunken
Love these guys I brought my dog Dakota in here for diarrhea on 5-10-19 dr Josh Cruz and staff was very helpful and very through along with rest of staff here couldn’t ask for better care for my guy🥰
FionaRhea Rickford
Dr. Joshua Cruz was, educated and caring. Offered some solutions for cheaper care such as Rx to take with me and fill at a Walgreens or other pharmacy, and keeping a culture on hand for future testing should the antibiotics not work, or buying my own would supplies. He also gave detailed discharge instructions. But best of all I left my dog was in competent, caring hands!
Vlanda Weber
In February we had to put our 15 yr old mini pin to rest. It was a difficult decision. We walked in the door with tears in our eyes with no questions asked they immediately rushed us to a room and after talking to us moved us to a suite where we had all the time needed with our boy. Once all was over and our boy was at peace they again took time with us. Every person we had contact with from reception to assistants to doctor was the most amazing feeling of compassion! Thank you from the bottom of our hearts for all you were for us and our boy. Hands down best service and care.
Karianne Morley
The staff at Dove Lewis were kind, thoughtful, and professional. From me crying on the phone not knowing what to do, and then being told the heartbreaking news that my 10 month old kitten was not weak from dehydration, but instead more than likely had cancer as well as liver failure and would not likely make it. The entire process of having to make the decision to let my sweet kitty go was made easier thanks to the people at Dove Lewis. It is never easy to lose our babies, but I appreciated the compassion and treatment from the staff here. I am glad that Phoebe was able to spend her last moments with myself, and being treated by the staff.
Ryan A Salt
Love this place forever grateful. Had no clue what to do when it came to this certain situation and they came through like Tom Brady 4th quarter game winning drive. 🥇🏆🎯
Sheri Wilson
Yesterday April 26 found out my Mastiff Rosie had cancer throughout her body this place was so compassionate and amazing dealing with me huge thank you thank you ......the time I spent with my Rosie before she past was meant everything to me thank you again for being a amazing place to go....your staff was so helpful and sweet , amazing thank you again
carolyn rey
My cat Lenny was needing to be put down because of old age and I had no money. They did everything for free and I couldn't of been more grateful. They even made a nice little casket with a bow and gave me a lock of his hair and a paw print. Wow. Such amazing doctors!! Thank you guys!
tina childers
Compassionate and generous
Vlanda Willis
I wish I could give 10 stars. From our first phone call asking questions to the time we arrived today to say our good byes to our 16 yr old Buster . They immediately put us in a room that was more like a suite , soft lighting, a sofa and beverages! They left us with our boy for as long as we needed , we sat with him til he was gone and the Dr was so compassionate and kind as was the entire staff. Thank you 💯 times over for helping us with this most difficult decision and letting us know he wasn’t a number or a dollar figure. ! Our hearts are hurting so badly right now but knowing he went with dignity eases our pain. Thank you again.
Miggy Elizarraraz
The vets working here are AMAZING AND LIFE SAVERS! We had never been to an animal hospital. But we were greeted and seen very quickly and our Bosco is up drinking water and keeping it down. All within 3 hours our boy is being himself more and more! Thank you Dovelewis! You guys are the best!!
Carolyn Pratt
They are very friendly and helpful.
Miki Demeter
Very nice staff and caring for animals in distress.
lonna Jackson
I am thankful for the staff that was so so so supportive, gentle and kind. I have no bad thoughts about DL
Martina Childers
Very good people and compassionate care
Ronda Rice
I have used this hospital several times to send my various 4 legged family members to the other side to wait for me. Each and every time they did it for 0 (zero) fee. Every single time they treated me and my babies with the same compassion and care as if I were paying. Yesterday, Christmas day, once again God was calling another one of my babies home. Again they were so kind and caring. Thank God this time I had the funds to pay. I will be starting my donations to Dovelewis on my next pay day. I just want to say thank you to all the staff for their kind, compassionate, loving care that I have received every single time wether I could pay or not, I was not treated any different!! Thank you Dovelewis so much.
Laurence Grisanti
Good care. Good people.
Gordy Vanderstelt
I recently went here after my dog, Digby, was attacked by a couple bigger dogs. We started out at another 24 hour animal hospital a little closer to home, where the employees seemed cold and burnt out. We transferred Digby here for a second opinion. I was amazed at the level of care I received. I couldn't see what was happening with Digby, but based on how I was treated, I know he was in good hands. Dr Daly was working that night. She was amazing. She knew money was an issue and she spend lots of time with us discussing all of our options. She went into lots of detail and made sure we understood everything. She was very caring and compassionate. The next morning I went back and made the decision to euthanize Digby. This time I talked with Dr Algrhin and Kelly. It was an extremely difficult decision to make but they both reassured me that I was making a reasonable choice. I really hope someone in management reads this and gives these kind employees the credit they deserve. I highly recommend this place. If you have a pet emergency, this is the place to go. Thank you Dr Daly, Dr Algrihn, Kelly and everyone else that Digby and I crossed paths with the other night.
Chelsey Hirtzer
Our sweet dog Buddha suddenly fell ill from a ruptured tumor on his spleen that required surgery the night of due to internal bleeding. The first hospital we took him to said they’d be able to do it, then had another emergency that took precedence which is why we ended up going to DoveLewis who was able to take him in right away. I am so happy he went to DoveLewis instead, as he received the utmost care and love from all their staff during the process. From the moment he came in, we had zero wait time and although they originally told us it would be a few hours til he went into surgery, it ended up being less which put our minds at ease. They informed us about everything along the way, making sure we were reassured and able to sleep knowing our fur baby was okay. He’s now back at home recovering, and we’re still awaiting his results on whether his tumor is malignant or not, but I am so thankful for their compassion towards our Buddha. We felt like they truly cared about his wellbeing and we can’t thank them enough for their work. I recommend this hospital 100%, and would happily pay any vet fees all over again as it is well-deserved. Thank you DoveLewis!
Cherie Wheeling
They saved my cat's life.
Karen Yoder
Great. They were the only place open on Saturday to see our rabbit. They were comprehensive and the cost was reasonable.
Todd Ferson
I took my best friend (my Cat Baron) to several vets over the last 5 years. I now believe they all failed to find the true underlying problem. I took Baron to DoveLewis even after I carefully read all of the 1 star reviews. The veterinarian on Duty on that night was Dr. Daly, within 20 minutes she was able to correctly identify what all the other veterinarian had missed. That Baron had bladder cancer and it was now too late for any surgery. I feel if the other vets had found what she had found, he might still be here. Dr. Daly made the entire experience of saying goodbye to my best friend wonderful and unforgettable. Thank you DoveLewis and Dr. Daly for what you did for me, and for what you all do for others everyday. Everything you all did was absolutely extraordinary. Thank you all.
Katie McMullen
Our dog Ralph went on a trash digging expedition and ended up consuming at least 3-4 feminine products. The staff at DoveLewis were informative and so helpful through everything. Even with multiple visits within 48 hours, they were able to extradite the products in his stomach without surgery. We are so grateful!
Kaylee CdeBaca
Came here with my 19 year old kitty and was treated with nothing but compassion and care as I made the decision no pet owner wants to make. Being that she was very sick, we were lead back to a compassion room and were comforted by the vet tech and doctor. The entire process was peaceful and calm, I really appreciate that they were able to let me hold her as we said our goodbyes. These wonderful people who helped me in a hard time made sure kitty was taken care of in the most respect and offered grief counseling, knowing that pets are family. I’m so thankful for how kindhearted everyone was, to me and my furry friend.
Heidi Schnidrig
Absolutely amazing. Thank you all so much for your kindness, professionalism, and calming environment during the difficult time of saying goodbye to my dog Lucy. Thank you
Kimberly V.
Our vet was out of town when our 5mo mini Aussie swallowed a 4in pork rib bone WHOLE... It's a lot like people ER... Meaning it's first come is first served and higher priority cases get moved to the front of the line... We waited quite some time to be seen, probably 2hrs at least... We were exhausted and emotionally drained but these folks were awesome!!! Valerie (I think) glasses and pony tail with a blue vest over her scrubs was ever so kind and graciously letting me in and out for air when it felt like those walls were closing in... All staff here were polite and professional but kind as well... Answering every crazy question and explaining our options so we could make the best decision we could for our fur baby... Even today when I picked Lalia up; they explained everything with such care and detail... I'll always go to my vet first if possible but now I'm pleased to have a 24/7 back up that I'm comfortable with!!! Thanks for being there when we needed ya most!!!
Andrew Scott
Friendly service emergency care a great place to bring your animals when they need help
Christine Martinez
I took my 11 year old golden in yesterday to have them put him down and cremate. The man that came in and talked to us and really was a very nice person. Did make me feel better then i was my dogs spleen was so big fromm cancer we just found out about on thursday if we would of waited. He would of suffered Dove lewis was amazing and kind and i would recommend them to anyone
Emily K
They are great in an emergency especially if you can’t see your regular vet. However they are preachy/judgy when it come to what people feed there pets. Like most vet clinics who’s only nutritional training is sponsored by Hills Science diet they do not promote feeding raw biological appropriate foods which my vet and myself have seen work wonders. So I guess my point is they are ok with feeding your dog crappy byproduct laden foods. I would have so much more respect for them if they would drop this crappy food but then again feeding your pet whole natural foods keeps them out of the vet unless a true emergency so....
Reese
I just had to take my Guinea pig to be put down and these people were so absolutely amazing, they seemed to really care and they didnt want to see him suffer. I couldn't afford to have him put down and they did it for free and I am so thankful. I totally recommend.
Lindsey Rieger
Dove Lewis has always been amazing to me and my pets. We receive excellent care and the staff is always so professional and calm. When my vet can’t take of a certain situation, Dove Lewis is always my next option.
David Nope
I had to say goodbye to my beloved pet rabbit, Sebastian. The staff at Dove Lewis were so compassionate and kind. After consulting with the vet I decided the merciful thing was euthenasia. It broke my heart and I cried the whole time I was there. The staff were completely accomodating, non-judgemental, and there was no pressure from anyone. I can't say enough good things about them. They really made an agonizing experience as bearable as possible.
We took our dog Milo to Dove Lewis at 5.45 a.m. on a Saturday, he was immediately admitted to the ICU. He was severely dehydrated from hemorrhagic gastroenteritis, the second bout of this that he's had. The look of relief on the vet's face when we announced we had Trupanion major medical for Milo was palpable - it meant she would not have to euthanize an animal that she can treat. Milo spent around 33 hours at the hospital receiving IV fluids and other medications. He was tested for Atypical Addison's Disease (he doesn't have it thankfully). The vet said it might be that he is sensitive to bacteria in the raw food diet we've been feeding him, so we'll switch him to a cooked food. The hospital kept us updated on Milo's condition throughout his stay, and provided excellent service. Intensive care is not cheap, and while Dove Lewis is a not-for-profit, it can't provide this level of service as charity. It does have some funds for charitable work, but they're highly restricted. I am grateful that there is somewhere I can take a critically ill animal 24/7/365.
Ali Appleton
I was really pleased with my experience here. A first time ER visit for me and my pup, which was a little anxiety producing after reading some of the negative reviews, but the staff here were nothing but kind and professional, which made me feel much more relaxed about the procedure that my four legged friend needed. It was nice to know that they are there for you and your animal at any time of the day, and I respected the fact that I can come in in the middle of the night and still get such good treatment for my animal. All staff knew what they were talking about/doing. They explained treatment, aftercare, and pricing options very thouroughly for the gash in my dog's shoulder after being bitten by another dog. The place was clean and seemed like a well organized environment. Although it was a little bit of a wait to get my dog in for her procedure, they assured me everything would be okay and I could go home to get a couple of hours of sleep and they would call me with any updates/when she was done. I am very pleased with how my emergency was handled, the treatment my dog received, and I would definitely come back to this animal hospital again. (Hopefully won't have to though!)
Katie Kraemer
Always receive great service here, they do a great job making sure you are comfortable with what's going on with your pet.
Leah Chubb
Convenient and seem trustworthy, but prices are outrageous and the wait can be hours.
Kimberly Jimenez
They went above and beyond especially when we had to put down our little guy and brought the other who had passed away too. They were so good to us and had lots of patience. I’m so happy we found this place. They put our chinchillas in a beautiful box and wrapped them so nicely and you could really tell the compassion and love this wonderful team has. They took paw prints and pieces of fur for us and we will forever treasure those. I just received a letter in the mail from them regarding the passing of our two chinchillas and it brought tears to my eyes and melted my heart of how caring they are <3 thank you for taking the time and love for our chinchillas and thank you for being so compassionate towards my boyfriend and I. You guys are all great and I will recommend you to any and all of our friends and family.
Crys Jackson
This place is amazing!! Our pup got a bad gash at daycare and we brought her over and they had taken her back to get staples within 3 minutes of us arriving. She was in and out in less than 30 minutes and our vet (Josh Cruz) was incredibly friendly and calm. Best customer service, and happy pup. Will not go anywhere else!
Allie Perry
Amazing experience. Kind and friendly staff. Caring and thorough doctor. Best experience at a vet ER I have ever had. Thank you DoveLewis!!
J Hicks
The repaired my dog's knee from a torn CCL. They took great care of him and charged me less than the original quoted amount. Thank you DoveLewis for helping my dog use his leg again. Dr. Sunholm is amazing.
M “CatRacer”
Dove Lewis and Dr Joshua Cruz are amazing. The care and love they have showed my sick 7.5yr old Boxer "Bruce Lee" is amazing. They clearly explained all the options available to us, and didn't judge for our financial constraints. I'd give them 5 more stars if I could, simply based on my experience this early morning.
Lisa Anthony
My cat would say they did very bad things. However the cat's human thought they were wonderful. Kind people .
They put down my baby boy Theo he went peacefully and it couldn’t have been a better experience considering that it was a hard decision to make. They did it free of charge no appointment and gave me a number to call if I need to talk as well as a book to write in about Theo and will be sending me his foot prints soon. Thank you for letting my baby go to heaven to be with his great grandma.
Jeannette Bair
(older review)(guiniea pig)____Guinea Winnie Bair(Michelle)...On July 3rd, on one of the busy nights of the year, My guinea pig got an ear infection. Before I knew of DoveLewis, I called a extic vet that was about to close, they told me to call DoveLewis, which was what Vetco and Banfield said too GO TO DOVELEWIS, I called DoveLewis, I was help by the office staff and if they didn't have an answer for me, right away they went to get me an answer even though all the Vet Techs were running around busy busy. I never seen such a wonderful Vet ER 24/7 place before, how well smooth it runs. The staff tried to keep everyone updated as much as they could, even when 2 hour away turn into few, I went in at 9:20pm and was out about 2am July 4th. I walked in, I saw a Vet Tech right away, the same one I spoke to on the phone, they asked me few questions, explain to me with extic pets they like to take them back away from the lobby of larger animals to keep them calm. I was fine with that...after about an hour, I think I got an update, not sure when, time went by fast so I couldn't keep track but I think it was about an hour. Office staff walked up to me, remember me, knew my pet, and told me he was stable and eating. About 30mins into July 4th, I was seen by DR. Montgomerie, She didn't rush me, she took her time with me like she did with each family before me. She looked at me made eye contact even though I was so tired I don't remember if she had brown eyes or not. She made sure to answer every little question I had, even if it was dumb, or felt rude for me to ask/question, the vet techs even went back a few times before I left to ask random questions for me which help me in the end. The office staff was friendly and came by with an update of the treatment plan for me, and told me I could wait in the room or lobby or outside or my car, which ever would make me comfortable and she would come get me. I went into the lobby, That last hour felt forever, I really just wanted my furbaby, but well worth the wait. They gave him mixture of ear drops to help him, and gave me a list of extic vets I can go see for a follow up. They told me about the first 24hours is free if it has something to do with that condition they are treating, over the two weeks from date I came in, I get 50% off the visit I believe its the same deal, if its for the same problem but ASK FIRST DO NOT TAKE MY WORD FOR IT, I can't remember that part about it. I got my medication and my guinea pig, got all the way home and, well the medication wasn't closed all the way, I WAS LIKE OH NO WHAT DID I DO. SO I called DoveLewis, they told me, no worries, they can give me another refill without having to bring him in just come by. I was grateful for that because I been told before I need to bring them in every time. Dovelewis is very friendly, great ER vet or you need help now...they do not want, they have a Vet Tech talking to you as soon as you walk in and sometimes they will take your pet back depending of what is wrong, they will not just make you wait if something MAJOR is happening like a reaction to something or being attacked or hit by a car. So if you go here do not think because you got there first, you will get out first. Depends on what is wrong with your pet and others because if your pet isn't about to die but another one needs blood now, than sorry you gonna have to wait, but if that was your pet who needed blood, YOU BE THANKFUL TO COME TO DOVELEWIS!!! I feel this is more like a human ER room but way more in the flow. I am so glad I came here. I haven't found a ER vet since I moved here, So I Go to Vetco and Banfield normally depending on what I need, but even they told me to take my Guinea Pig to DoveLewis or the other vet I originally called first, so if two major clinics for Dogs/Cats is going to say go over here for extic ER care until I get to a extic vet, I am going to call them not overthink it. Dovelewis is very well known in the portland area and to the west of it. I am coming from Hillsboro to Portland
Mari Krause
DoveLewis provided strong expertise and a sense of compassion when working with my pet.
Annie Cottrell
I had to put my sweet baby boy cat Spartan to sleep on Dec 29 2017. They took him in immediately. His Urinary tract was crystalized. 50/50 chance he would make it. The cost would have been over 1000.00 with no guarantee he would make it. He was in horrible pain they immediately gave him pain medication. I had to make the heart beeaking decision to put hum to sleep. I can't afford over 1000.00. I understand it is an expensive procedure. I spent alot of tme saying good bye to my sweet baby boy Spartan. The staff were so kind and compassionate. They waived the cost of the visit since I am disabled and very low income. They gave me a memory book and info on grieving the loss of a pet. They are sending me a card with his paw prints and some snippets of his long beautiful fur. Thank you Dove Lewis I appreciate all of you. I will go to you in the future if needed.
Georgia A. Forshey
I brought my Jack Russell "Jack" in on Christmas night due to a swollen face. Dr. Lauren Bradhurst is amazing. The whole staff is amazing and caring. Dove Lewis is simply the best. Not only do the treat the animals with respect, but the human parents. They literally walk you through the treatment and discharge instructions. And they let you know what to expect. And any follow ups if needed. I ❤ you Dove Lewis, thank you!
Er Kell
Very kind and gentle staff. Caring and attentive. Definitely recommend as a great place, for any furbaby emergency.
December 12th I brought my very scared and Ill Rottweiler Kane in for emergency treatment. Kane decided earlier in the day that is was a good idea to get his paws on over 2 lbs of chocolates, wrappers and all. How he got the box I will never know. The staff, vets, etc were amazing and brought a sense of calm over me. The thought of me losing not only my protector, but best friend was a huge fear. Now he is safe at home resting in his nice memory foam bed, recovering, thanks to subcutaneous fluids and a meal of activated charcoal and baby food. Thank you DoveLewis!!!
naomi Caudill
Outstanding customer service - so personable and caring. Also - I was tight on money and my kitten had a fishing lure stuck in her paw DoveLewis gave me options to take care of her. Just amazing care and compassion❤
Ty
Had an issue with our cat. Called in and they were very helpful and informative. Really a nice feeling to have someone to call when you're worried about the animals you love. The fact that they are open 24hrs is very comforting as well. Very appreciative.
BevHa
My wonderful, amazing Emma did not make it, but it was obvious by the way that Emma was handled, the way the staff spoke to her and me that she was in good hands. The staff was caring, compassionate and thoughtful. They called me at midnight to let me know that Emma probably would not make it through the night and I was able to get to Dove Lewis quickly. I am so grateful for the chance to say goodbye and hold her until the end.
Gary B
I was surprised to see a lot of negative reviews but my experience was 100% positive. I beloved little buddy passed away at home and I was directed to Dove Lewis for cremation. They were very kind on the phone and when I brought him in a young woman came right out and took me through the side door to a comfort room so I didn't have to wait in the lobby. Then another young woman came and was so kind and compassionate and helpful - she brought me the paperwork, answered any questions I had, etc. She said they would take care of my pet from there and also offered me free paw prints and fur. Just so nice. Three days later I received those in the mail along with a card with a very kind handwritten message from Angela. Not sure if this was the same woman I dealt with or someone else but whoever wrote it, it was very comforting. This was the only time I've been there so I can't address their other services but everyone I dealt with that day was wonderful - the staff were great (everyone said how sorry they were for my loss), the comfort room was great (bottled water, dog treats, comfortable sofa, all very warm and comforting), total time there was maybe an hour at most, the building itself was very nice, parking, everything was just outstanding. So thank you Dove Lewis.
Tana Darko
I had to take my rabbit (an exotic) in. She was in serious condition and they were very sensitive to the fact that rabbits have a tough time being in a room with dogs and such (even in a carrier) so immediately took me into a separate exam room. In the end, I lost my bunny. But the staff were incredibly compassionate, thoughtful, and gave me many options and even some pamphlets on mourning for lost pets. The treatment my pet was top notch, but the treatment of me was also excellent.
Wendy Weiss
Dr. Lindsay McGuire helped me euthanize my really old kitty today and was absolutely amazing throughout the process. Very helpful, very communicative, and very sensitive during the procedure. Thank you!
Emily O'Malley
Love. Love. Love. This review is a year and a half in the making, but it needs to be written. My dog had been lethargic after playing, and we wound up taking her to VCA North Portland - where they did an x-ray, discovering a sizeable lump on her spleen. The vets at VCA North Portland told us to immediately go to Dove Lewis, as it had a 90% chance of being a hemangiosarcoma, which is more or less a death sentence at the size it was. Anyhow, we took her straight to Dove Lewis, and were seen within thirty minutes of arriving (very quick for an emergency hospital, particularly for an animal that isn't actively bleeding, etc). They wanted to keep her overnight, but made sure that we were able to give her lots of love ... they also indicated that they were going to run their own x-ray and ultrasound to confirm in the morning (as it's a big surgery). So we went home and waited for the call - when it came, the vet was VERY thorough in explaining everything; since they couldn't do a biopsy they'd have to operate and conduct a splenectomy (removal of the spleen). I asked if I could come see her before the surgery, and they were more than willing to allow that. I came in and spent thirty minutes with her before her surgery, the staff were very caring and my dog just adored them - even though she was in a scary place. Anyhow, the surgery went off without a hitch, they sent off biopsies; and said it'd be probably 24-48 hours. They allowed us to come see her in the back, she was sedated nicely but a little whiny, in a nice big kennel, blankets and everything. After her surgery, whenever I wasn't there, they put up with me calling every hour or so to check on her - and I'm sure they had so many other things to do, but they were always very nice. As soon as the results came in, I got a call from the vet - no cancer, just a benign tumor. As expected, this was a decently expensive procedure (I think she spent 3 nights there, plus medications, surgery, etc) - maybe $7k total. But worth every penny, for the kind, compassionate, thorough, and professional work done ... my family thanks them, we have enjoyed many more tail wags from our pibble because of you!
marleen goldstein
My Frenchie recently ingested heart medication my 95 year young mother in law dropped. If Dove Lewis was not in Portland my baby could have died. Yes, expensive, but no money can replace my baby. Thank u staff for your experience. Yoda also says thank u.
Art's Smart Auto Parts !
We had 2 emergencies this weekend with our dogs. We lost them both. The staff at Dove Lewis, were by far, the best experience with a Vet hospital, despite losing our beloved dogs. My wife and i are grateful to the team at Dove Lewis for taking time to care about both of us, and our dogs. My wife and I are broken. But we will get through this. When we do, we will do something nice for Dove Lewis team Thanks again
BRONSON FAMILY
Dr.Cruz told us flat out what needs to be done with out boxer boy. He knew how much money we have and he did what he could do with the budget we had. We will be getting him in to see a neurology specialist ASAP. I just wanted to say a special thank you to him for caring so much about our boy when so many other vets did not! I now know how incredibly serious this is and will be taking the steps i need to, as requested by Dr.Cruz! Thank you!
e p
Dove Lewis is absolutely incredible! Our entire experience with a recent emergency involving one of our beloved pets was nothing short of superior excellence. From the staff, doctors, facility & care we were treated with the utmost attention to detail & concern for our comfort & needs. My husband & I are beyond impressed & feel so lucky to have access to such a top notch animal hospital. THANK YOU so much to all those who make Dove Lewis possible! We greatly appreciate it. :)
Ashley Brainard
Thank you for helping us with putting our dog down today. The amount of support and comfort you provided us was amazing. I have never met such a nice vet in my life who understood how hard this was for us. And the comfort room was wonderful. Thank you so much for everything. ♡
Auntie “Cara” Carrie
My regular vet recommended an echocardiogram for my 15 y/o cat who has a heart murmur. I called around to get quotes and DoveLewis was by far the cheapest option - amazing for an emergency pet hospital. I brought him in and was told it would be about an hour appointment. Within 20 minutes he was done (apparently he laid very still for the ultrasound). Another 5 minutes later the cardiologist was able to come and explain her findings to me. Every single staff member I dealt with was kind, interested, and professional. When I went to pay I was charged exactly the quote I was given over the phone a few weeks prior. I also noticed them dealing with more emergency cases while I was waiting and everyone was calm, but quick to jump as soon as someone came in looking concerned with their pet. I can't recommend them enough. If you need emergency pet care or specialty services that your vet doesn't offer, they are well worth the money.
Ryan Burgeson
Yes, this place is expensive, but we had an emergency today and left with the confidence that our dog is in good hands. Staff are top notch, Vet was impressively knowledgeable and unafraid to have the "how much is this gonna cost" conversation.
All the staff were very helpful and the doctor was extremely compassionate and sympathetic.
Ethan M
I am so grateful to the staff at DoveLewis as they were there for me and my pet on a really difficult day. My cat had to be put down due to an illness, and from the second we walked in they were attentive to us, our cats comfort, and patient with us as we had to make the difficult call to put our cat down. They have a nice comfortable room that we said goodbye to our cat in, and they allowed you to use a back door if you don't want to go through the lobby crying. Their follow up care was also above and beyond. On the worst day as a pet owner they made it comfortable and dignified. Thank you.
Hailey Aguilar
They saved my cat. Initially we thought she had a UTI but after failing to get a urine sample the Vet had a suspicion that the problem was something else entirely and she was right. Thanks to them I got Desi comfortable enough to schedule surgery with her regular vet. I never felt pressured into any of the care or tests that I received and the staff was very friendly and knowledgeable and handled my Desi with so much care. Thank you for helping me save her life.
I never expected to have to put my baby boy Estovan to sleep.....Dove Lewis made our journey almost bareable....they took good care of us. ...their love and compassion is amazing! I am forever grateful!
Aaron Wilson
Very caring and helpful people. They helped us put down a beloved family member. They where very compassionate and patient while we said good bye and gave us a pawprint and peice of fur in an envelope as a memento. I would recommend anyone take your animals here weather it be a regular visit or something worse. I am sure they will take excellent care of them.
Dove Lewis is a exceptional facility. Best in the business for non profit and veterinarian clinic
Ken Carlson
Dog had emergency surgery. They got her in promptly, the pricing was reasonable and she is recovering quickly, considering what she went through. All in all, it was the best I could have hoped for under the circumstances. We would definitely go back. Thanks Dove Lewis.
M Lum
The Dove Lewis team has always been the most comforting for end of life care and euthanasia for my cats. There is no better way to send them off. Thank you Dove Lewis.
Lori L
I'm so grateful that Dove Lewis is here .They have helped my animals many times over the years when something goes wrong in the middle of the night and I have nowhere else to go for advise or help. My dog has been there several times for more than one mystery ailment. The doctors have helped him quickly to stabilize and then to diagnose while keeping me informed along the way and they've interacted with my primary vet in a prompt and professional manner. Dove Lewis is awesome!
rachael ketchum
I'm so grateful that they were there at 4:30am when my dog was having trouble breathing. They found he had fluid around his heart within minutes and took good care of us for his euthanasia. He was my babyface for 10 years and they allowed me to give him a peaceful death. They gave me a journal to keep his memories in.
Jim Ehlert
This is the most gracious and warm heated team of people I've ever met. They sprung into action at 5:00 AM to help me with my dog who had just died. The made a bad situation very tolerable and I have great respect for the entire team.
Troy Dudash
One expects to pay a premium for emergency medical care. Knowing that, I was surprised to depart with in only $150 in costs. My pet was treated promptly and the Veterinarian on duty clearly explained all possible charges for testing and options; not recommending unnecessary tests. I'm glad to have such care available when needed.
My experience with Dove Lewis great considering why I was there. My best friend Shaggy was not doing so well. He was 16 years old and the light of my life. They took us into a room that was quiet. It was peaceful. I held him and cried. We said our goodbyes. He fell asleep in my arms. They let me have as much time as I needed with him. They sent me a lock of his hair and some inked footprints. They also gave me a journal to record his life. They contacted me to let know that his ashes were ready to pickup. They offer counseling and memory art projects to remember him by. I think that was really awesome of them! When it is time to take my other pets in at their end of life. I highly recommend them!
Free2B Me
Dove saved my Pitt Bull Leo from much anguish and pain. He's currently healing from his surgery. If I ever get rich I will donate funds to their program. God Bless the Doctors and Staff, each and every one, they are amazing Human Beings. Much Respect, Thank You.
Theresa Langdon
We've had two experiences with Dove Lewis - one on a Sunday morning and one on Fourth of July at midnight. Both were overwhelmingly positive. The staff and the veterinarians were friendly, professional and compassionate. The facility is clean and accommodating and the prices were reasonable, especially for service rendered in the middle of the night. We were not in any way coerced into having tests done or not done. Dove Lewis is a wonderful place and I wouldn't hesitate to take my pet there.
Rick Durst
Best emergency pet care around. They really care about the animals and all the employees we encountered we're really helpful.
Kelly Tour
I had to take my cat in for a ultra sound. I asked for a price quote and they lady at the counter was spot on! The facility was very clean and had a place for my grandson to go play while we waited. Overall a very good visit.
Adonis Lopez
Because they are great people who helped a re dog with out and money down .
Donald Bouyear
5am arrival on morning of holiday, our cat Tyger was unexpectedly at deaths door. We walked in got immediate attention an we decided it was best to put him to sleep. The staff was great and very supportive as we were very distraught. They could not have done a better job helping us with this very sad experience. I dont wish anybody loose a loved pet but if you need to put them out of this pain and missery I would highly recommend this vet hospital.
Diana Todd
I have taken my cat, my hamster and my dog to Dove Lewis. I've always been touched and thankful for the care and friendliness of the nurses and doctors. I had to put my cat and hamster down. The amount of support and concern they showed for me and family were great.
Cheryl Parmely
I was scared to death that I would have to make my pet's life a financial decision. They helped me get through the tears, fear and navigate the financial aspect. I am forever grateful
Kellie Follett
Staff was wonderful and compassionate. They answered all our questions and we were allowed to visit often. It is a little spendy but was more than worth it.
Jacqueline Kapuscinsky
This organization deserves a lot of support. They provide services for homeless pets and do so much to make the lives of animals better. I could not have been happier with the job they have done with my pets, including helping me through the sad time I had when my dog had to be put to sleep. Excellent, compassionate staff.
Estie
I don't write reviews often, so I hope that adds a little gravity to my statements. A kid in my neighborhood approached my housemate and I at 11:30 p.m. She had found an injured dog that had been abandoned in a pillowcase in her alley and she didn't know how to find help for it. My housemate and I didn't know what to do either, so after a little searching online I found DoveLewis. I dialed them up and was grateful to have someone answer. I was even more grateful when there was no question about whether or not they would take it in and try to help it. We retrieved the pup and drove it over to the hospital. They responded quickly in bringing the dog right in for treatment, and there was no mention of any cost to us. We just had to answer a few questions about where we found it and fill out a short form. There is no question to me that these people care about helping sick and injured animals. In a situation like the one I faced tonight, it is hard not to focus on whatever cruelty it was that put that animal in the alley in the first place. But I am extremely grateful for the people who had their doors open and were ready to help when that dog, the kids who found it, my housemate, and I needed it. They are a non-profit organization. I don't have a lot of money, but I will be donating to them as soon as I have a little cash in my pocket. I would be in remiss not to show some type of gratitude and support for these people who so clearly have their hearts in the right place.
Judy Ford
I have no idea why there are so many people unhappy about their experiences at Dove Lewis. We took our cat there because he was not urinating. Not only was he treated in a loving way, the employees in general were very nice, caring, and professional. We are low income and they were able to help us with our entire bill. What a blessing this place is!! Great experience. We definitely will be back.
Lisa Carpenter
I was absolutely satisfied with my interactions with DoveLewis. My cat was extremely ill shortly after I returned home from an out-of-town trip. I took him to his normal vet who pretty much said that they really didn't think he would survive, but they did refer me to DoveLewis if I was interested in investing in emergency care for my pet. Heck yes I was interested! My cat was there for about 5 days of interventions and testing (which eventually diagnosed chronic kidney failure). I won't lie, his stay was not cheap at all. However, they did a stellar job bringing my cat back from the brink. He will likely succumb to his kidney failure one day; however, DoveLewis gave me some very valuable time to enjoy with my cat and he is feeling much healthier and happier after his stay with them.Their amazing responsiveness to phone questions (there was always somebody available to talk to me and answer my questions) and willingness to allow plenty of visiting time during my cat's extended stay made the entire experience much more reassuring.
Jay N
I really don't know that you could do much better than the capable folks of Dove Lewis. I called them to have my kitty put down today. He was quite old as was I, and I told the woman on the phone I was on food stamps and looking for a low cost option. Not only did she wave the fee for me but they actually take you in ahead of other clients, which seems to me the height of compassion. Some of the longest moments of your life are the minutes you sit waiting to end the life of a suffering pet. It was a terribly sad thing to have to do of course, but the staff made every effort to see that I didn't feel alone... They took very good care of me and my little Smitty. Thank you Dove Lewis for being so good to the both of us.
Cyndie Richardson
I have had a few experiences with Dove Lewis, ALL HAVE BEEN EXCEPTIONAL. A few years ago it was time to say good bye to my 21 year old cat. Dove Lewis made the experience as easy and peaceful as possible. They even sent me home with a pet remembrance journal. 6 weeks ago my dog suddenly became ill. I took him in to Dove and was treated with great respect and care. Best of all he was quickly diagnosed and treatment started. My general vet was very impressed with how quickly Dr.Tauber correctly diagnosed Addison's disease, which is known as " the great pretender" because it is so difficult to diagnose. Dove Lewis is open 24hrs 7 days a week, so I've been able to seek treatment for my dog without missing work. I have found their fees reasonable and they are up front with the fees. Thank you Dove Lewis.
Lyrin Murphy
I can't understand the low rating for Dove Lewis so felt compelled to share my experience. Pet care, like people care is expensive. I didn't find Dove Lewis to be any higher/lower than any other emergency care facility. What I did find is an amazing group of people who treated my dog like he was a member of their family. Everyone, the vets, technicians, front desk folks were extremely knowledgeable and very sensitive to my dog and to me. Even if my dog had deteriorated, it wouldn't have been due to negligence here. These people know their stuff and they care very much about each patient. I felt like my dog was the only patient there. They gave me a lot of time, explained everything to me, alternatives, etc. I'd never think twice about coming here!
I just went with a neighbor to have her 18 year old cat put down as he was in a lot of pain. They did it for free and gave him back to her in a nice coffin box, having offered to take care of the body as well. They gave her a pawprint from him and even a book on grieving a pet. They were extremely caring, the best I've ever seen, and gave him top notch care. They gave us as much time as we needed both before and after and were kind and gentle. They even gave him a shot right away to relax him before the euthanasia. Absolutely incredible!
Miss O. may have been exposed to rat poison at a friend's house, we have no way of knowing for sure, so rather than take any chances I took her in to Dove Lewis. They saw her immediately, did the blood test, gave me meds, and will call with the blood test results that may tell us if she was poisoned (I say MAY because the test isn't 100% sensitive, but it's a good indication). If it is negative we can stop the medication and chalk this up to a really scary, and expensive, experience. The walk in the door and see the vet charge is 75 bucks, and there is no sliding scale for level of acuity. The test was almost 70, and the meds over 20. It was worth it to me to know she wont die, but I think other people may be put off by the cost. Anyway, she'll be ok and that's all that matters. My friends feel just terrible and shouldn't, stuff happens, and I think Miss O. will be just fine.
Miss O. may have been exposed to rat poison at a friend's house, we have no way of knowing for sure, so rather than take any chances I took her in to Dove Lewis. They saw her immediately, did the blood test, gave me meds, and will call with the blood test results that may tell us if she was poisoned (I say MAY because the test isn't 100% sensitive, but it's a good indication). If it is negative we can stop the medication and chalk this up to a really scary, and expensive, experience. The walk in the door and see the vet charge is 75 bucks, and there is no sliding scale for level of acuity. The test was almost 70, and the meds over 20. It was worth it to me to know she wont die, but I think other people may be put off by the cost. Anyway, she'll be ok and that's all that matters. My friends feel just terrible and shouldn't, stuff happens, and I think Miss O. will be just fine.
Edited to add that we got the PIVKA test results and indeed, Miss O. ate some rat poison and we are very thankful to Dove Lewis for seeing her so quickly and getting her started on Vitamin K, because everything points to her making a full recovery after 30 days on meds. Dove Lewis sent the visit records to our usual vet so when we called today to get followup they were aware of what happened. That's good care.
Please please please, do not use rat poison if you have dogs, cats or children at your house. An oversight could have killed our dog and we would have been devastated. It's just not worth the risk.
Edited to add that we got the PIVKA test results and indeed, Miss O. ate some rat poison and we are very thankful to Dove Lewis for seeing her so quickly and getting her started on Vitamin K, because everything points to her making a full recovery after 30 days on meds. Dove Lewis sent the visit records to our usual vet so when we called today to get followup they were aware of what happened. That's good care.
Please please please, do not use rat poison if you have dogs, cats or children at your house. An oversight could have killed our dog and we would have been devastated. It's just not worth the risk.
I have always heard from other people how expensive Dove Lewis is, but when my cat was having health issues and I decided it was serious enough to take her to a vet at 9pm, Dove Lewis was there for me. On our way to the SE location, I called a few other vets around town, including Banfield, that advertised emergency hours. ALL of the quoted me AT LEAST $50 more than Dove Lewis... JUST for the initial visit! Upon my arrival at the vet, we were immediately checked in and seen within 15 minutes of being there. The vet was very kind, and could tell how upset and worried I was about my dear cat, Lobster. After a few tests, he ruled on a simple bladder infection, gave me some meds, and we were on our way. I was so relieved, and so was my wallet (although I would pay anything for my babies). I highly recommend Dove Lewis to anyone in an emergency situation.
My dog got hit by a car and they were so much help and got mg dog healed in no time!
My Cat seems sick, But Not sure. And I honestly cannot afford a huge vet bill. What has been going on: She is refusing to eat her meals, at least for the last 3-4 days. She is either lying under my dresser, on the bathroom floor, all day, And not hanging out in the window, which she usually does. She is moping around, and is not energetic. I don't know what to do, and I literally cannot afford to take her to an emergency vet. I do not drive, But I will take her to Dove Lewis on a Tri-met Lift bus if I have to. As I cannot get ahold of her actual vet. (Paw Team) If there is any suggestions as to who can help pay for this, I'd appreciate it. Please PM Me for my Information if you'd be able to help pay for this exam. Thank-you in advance.
Need a Veterinarian ASAP Looking for a Veterinarian for my dog. She has some sort of abscess on her cheek. I have called several places in Longview/Kelso
Ty heu
I will NEVER take my pets to Dove Lewis again! I recently took my 21 year old kitty in for emergency care. They took her from me, and I had to spend three
This is a very hard post to write. I have a small dog, Baby, that was my moms for years and when she passed away 6 years ago he came home with me. He
Don't go here if you care about your pet!
Dove Lewis has wonderful vets and takes great care of your animals. I had visited two other emergency vets, both in Vancouver, each costing $1000+ without
They have cared for two of my dying cats in a very caring manner. They also tried to save my bird many years ago. The staff is very supportive
Great staff went out of their way to make me feel good while they evaluated my dog. Went in thinking he was going to lose his right front paw, but they