Browns Robson Street
1068 Robson Street Vancouver British Columbia V6E 1A7 Canada
brownsshoes.com/en/find-a-store
Shoe Stores
(604) 684-0533
Description
<p>In the heart of Vancouver, BC, lies Browns Shoes, a haven for footwear enthusiasts. This shoe store stands out amidst the bustling city streets, offering a diverse collection of stylish and comfortable shoes for every occasion. From casual sneakers to elegant heels, Browns Shoes caters to a wide range of tastes and preferences.</p> <p>Step into Browns Shoes, and you'll be greeted by a curated selection of top-notch brands and the latest fashion trends. Whether you're searching for the perfect pair of boots for winter or trendy sandals for summer, this Vancouver shoe store has you covered. With its welcoming atmosphere and knowledgeable staff, Browns Shoes provides a delightful shopping experience for shoe lovers of all kinds.</p> <p><i>Generated using this place's available information</i></p>
Reviews (31)
I had a wonderful experience at Browns Shoes on Robson Street thanks to Mishiel. She was incredibly approachable, friendly, and genuinely helpful from the moment I walked in. Our conversation felt natural and easy, which made the whole shopping experience even more enjoyable. Although they didn’t have my exact size in the sandals I liked, she took the time to let me try the closest fit and thoughtfully offered to arrange a transfer for my size. That level of service really stood out to me. Mishiel’s professionalism and warm attitude made a great impression—I’ll definitely be coming back!
Had a great experience shopping at Browns Shoes. The store offers a solid mix of stylish and high-quality footwear, from everyday essentials to more premium brands. The staff were helpful without being pushy, and they made it easy to find the right fit and style. What stood out most was the comfort and durability of the shoes—I’ve been wearing mine regularly and they still feel great. Prices are a bit on the higher side, but you can tell you’re paying for quality and design. Overall, a reliable place if you’re looking for fashionable, well-made shoes. Definitely a 5-star experience!
It’s great that the whole team is working together, being very responsive, and responding so quickly. Thank you so much.
I had an absolutely wonderful experience at Browns Shoes on Robson Street, thanks to Sarvenaz. She provided outstanding customer service, taking a lot of time and care to help me find the perfect shoes I needed. I truly appreciate her attention and dedication!
Great shopping experience at Browns Shoes on Robson today. Special thanks to Brayden for his helpful service and to the store manager Savenaz for her help, skill at shoeing us, and her warm and welcoming personality
I had a pair of shoes that were defective , and I came in today to buy another pair and inquired about brands and told her what happened to my recent pair. She allowed me to l exchange them which I did not expect to happen and this gesture will keep me shopping with them in the future
Excellent Experience at Browns Robson Street! My experience here was fantastic! Huge thanks to Nejla, the salesperson. She demonstrated incredible patience and dedication, fetching multiple pairs with a constant, genuine smile until I found the perfect fit. Also, a shoutout to the Store Manager, Sarvi, who perfectly managed the busy floor while still assisting everyone. Truly great service—I will definitely be back!
Today I visited the Robson location and was greeted by the manager, Sarvenaz. She was very friendly and had a beautiful smile. I went in to buy my usual Michael Kors pump that I’ve worn for years. She suggested I try the Wishbone style, which is similar. At first I didn’t want to, but she convinced me it was comfortable. I ended up ordering both the leather and suede! Thank you to Browns for carrying this exclusive brand(that’s what Sarvenaz mentioned) and thank you to Sarvenaz for helping me find the perfect replacement for my old shoes.
Browns Shoes is one of my favorite places to shop, offering a great variety of practical and stylish brands to choose from. Sarvenaz, the store manager, is one of the happiest, most supportive, and patient people you’ll ever meet, she truly makes the shopping experience enjoyable. And Nejila (NJ) is absolutely amazing! She can spend as much time as needed with you, making sure you feel confident and comfortable with your purchase. I also love how efficient the team is, if your size isn’t available in-store, they can get it for you in under 45 minutes! Overall, this branch stands out for its excellent customer service, friendly staff, and smooth shopping experience. Highly recommended!
Big thanks to Ali for his help today ! I purchased the adidas platform sneaker I absolutely adore and appreciated him showing me different options as well! 🫶
This place is the place to buy shoes. The service is amazing, the selection is vast and they have something for everyone in a range of proces. If you want to support a great Canadian company the next time you're looking for shoes, I would highly recommend this store. If I could give them more than 5 stars, I would.
The Persian-speaking staff was friendly and my purchase process was completed with complete care.
A shout out to Daniella who is a true professional. She already helped with work shoes the other day and offered many options and today she brought all kinds of options and sizes for my niece to try on. She is super friendly, patient and remembered me from a few days ago.
The staff, especially Eugenia, was super helpful! Great shoe selection and pleasant shopping experience.
I’ve recently bought two ON Cloud shoes. When I visited Browns on Robson Street, I found they didn’t have my size in stock. Fortunately, Ali was incredibly helpful. He showed me everything they had in-store, including Hoka brand which I havn't heard about, and took the time to explain the differences in sizing. When I mentioned that my ON Clouds felt a little big, Ali explained how their sizing works. He then offered me different options of insoles, which instantly made my shoes fit perfectly! Although I didn’t purchase any shoes this time, Ali’s professionalism and knowledge left a lasting impression. I’ll definitely return to this store and recommend him to my friends. Exceptional service!
I usually go to Brown Shoe in Robson street to buy my favorite shoes. I had amazing experience with this store and their lovely staff especially “Mehrnaz”, she is very professional, detailed oriented and lovely. Special thanks to kind manager “Sarvenaz ” very talented and helpful. The customer service in this branch is outstanding, the arrangement of shoes in shelves are so nice so I found exactly what I was looking for. I highly recommend this store with these nice guys to the other customers.
Today, I had a chance to visit brown shoes in Robson Street to buy a pair of shoes for my wife. We met a lady that her name is Mehrnaz. She welcomed us very warmly in store, Mehrnaz brought my wife several pairs of shoes to try them. Mehrnaz explained us in detail about each of shoes with patience, her detailed information helped us to buy right shoes in my wife’s favourite colour. I never seen someone in other similar stores that has similar extensive knowledge about shoes in all brands. Mehrnaz is wonderful lady, definitely we will come back again to this store and ask Mehrnaz for help to buy another shoes.
I came in this evening to try boots I had ordered. Wanting to share the wonderful experience I had from a young lady by the name of Zizi and the manager Sarvenaz who was helping too. The reason I want to commend Zizi For taking the time to help get me find the right size Is because I paid for them prior through someone else & realize the folks that work there get a little something extra when they sell but Zizi went the distance to make sure that I was given everything I needed in order for the boots to fit proper. She suggested insoles because half a size up was way too big and the half a size down my toe was touching. All I could say is she nailed it 🙌🏼
The manager was bouncing around, making sure all the customers were looked after and was there for her staff the whole time I was there. It’s nice to see staff being supported by their manager 😎
Both the manager and Zizi should be treated to a nice lunch.
Great selection of quality shoes and boots. Some accessories. And I purchased some really great products here to care for my new suede shoes.
Excellent service by Sales Lady Roghieh and Store Manager Sarvenaz, We don't often see such a high level of competence in stores these days as against all odds, they found for me, at precisely the right size, the black Fila shoes I was looking for.
Great shoe retailer on Robson Street. If you are looking for a new pair of shoes, I would highly recommend Browns on Robson Street. They have a great selection of brands: HOKA, New Balance... and wonderful helpful staff.
Please give Aditya a praise or raise! He was very welcoming, attentive and knowledgeable sales associate! Bravo to the training team and for being customer-centric. 5⭐️ Customer service and a great shopping experience. A side-note: please extend the coverage of your seasonal promotions on broader brands and increase discount rates 👌🏻💸 I am already a regular customer and will always come back for another sales.
There are various shoes. I got shoes from Hoka( Clifton GTX). It looks so nice and comfy. Staffs are very helpful and focused; especially shoot out to Parsa, so he helped my shopping went smoothly and I chose my favourite shoes. If I wanna buy some things more, I’ll definitely come back again.
I casually asked Sofiia Piskun about whether she knew about how to clean new balance shoes when I was with my family. She not only knew everything about it but even went as far as showing my entire family a demonstration on cleaning all of our shoes. She also helped my mom and brother find the shoes they liked and my whole family was really satisfied. She was patient, kind, thoughtful. I’ve never had such a great retail service before- someone give her a raise please 🥹 #teamsofiia
Didn’t buy shoes, but Sofia so kindly replaced my child’s shoe laces and even done them up. Great, kind people.
I was browsing today for sandals at this lovely store, and got caught by surprise as I was helped by a friendly and knowledgeable sales associate Sofia! She was so devoted and helpful that I will for sure go back to purchase one of the models she had shown to me, as soon as I make up my mind. Thanks again Sofia
