Browns Metropolis at Metrotown
4700 Kingsway Burnaby British Columbia V5H 4M1 Canada
brownsshoes.com/en/find-a-store
open parking area
604-430-0463
Description
<p>Brown's Shoe Shops in Burnaby, BC offers a wide selection of footwear for men, women, and children. They provide a convenient and pleasant shopping experience for customers looking for quality shoes.</p> <p><i>Generated from this place's information</i></p>
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Reviews (27)
Highly recommend asking for IRYNA if you WANT TO SAVE TIME and actually FIND THE PERFECT PAIR FAST! She has incredible style, amazing taste and knows the store selection inside out. Every time I come in with kids and limited time, she somehow finds exactly what I need within minutes. She’s friendly, energetic, super helpful and hands down THE BEST at customer service!!! I’ve even shopped for my husband without him being there (only knowing his approximate shoe size and style) and still ended up with the perfect fit and look entirely thanks to Iryna’s recommendations. She also introduced me to the best shoe cleaner I’ve ever used. I always keep a few on hand and keep coming back to restock. Thank you so much, Iryna, for your outstanding and friendly service, always!!! 👏🙌🔥 If you’re shopping at Browns Metrotown, definitely ask for Iryna!!!
Daniel was really helpful. He helped me with a defect on a shoe and he handled it great.
Asal helped me buying a pair today and she was very helpful and kind. Also suggested some care product for the shoes I was buying. Great experience!
I went in today looking for a pair of timberland boots and the staff were incredibly nice and were not shy to talk and found the last pair of boots for me and all had a smile on their face. Lovely store, thank you.
Very impressed with everyone at the store. Stopped by the store on a whim when I saw a sign about waterproof shoes. Had numerous folks offering to help, but none were the pushy sales-person variety. Just there when you needed help or had questions. Ended up with a pair of On Cloud 6. So far, so good.
I purchased the shoes today and George was the sales associate who supported me. He was very knowledgeable and attentive.
Asal was outstanding! Extremely kind, patient, and helpful throughout my visit. She provided excellent service and made everything easy. I’d highly recommend asking for her. The entire team was friendly and professional as well.
I come to this store location often and they have the best staff, so attentive and lovely. And the manger Sergio is the sweetest man ever !
Jorge was great, super friendly and showed me all the great features of the OC shoes! With Jorge he made my decision super easy!!
I had a great experience thanks to JORGE . He was incredibly helpful, polite, and knowledgeable. He patiently answered all my questions and made sure I found the perfect pair of shoes. His customer service really made a difference and turned the shopping experience into a very positive one. Thank you for the excellent service — truly appreciated!
Tonight, September 11th, I went shoe shopping with a friend. I usually hate buying shoes and clothes because it's exhausting trying to find the right thing, especially when you have something specific in mind. But tonight was different because of Bruna. She helped us at the store, and she was so sweet! We really connected. She was also Brazilian and super kind. She handled every request we had perfectly. I even bought extra stuff just to support her! At first, we checked out other stores, but I honestly went back just for her. The way she treated us made me want to buy more. Now, my friend and I plan to always go back to that store to see her whenever we need shoes. He even wants to get Uggs there! So, thank you, Bruna, for making this such a great experience.
I went with my friend to buy shoes and we were helped by Bruna and she was amazing because she was so helpful, she was building a comnection and our talk didn’t feel forced it felt like she actually wanted to help us with our purchase and she has amazing selling skills, because of her we ended up buying 2 extra items👏👏We will go back because of her
Jorge was super helpful assisting me in finding the right shoe for my needs. It was very pleasant, accommodating with a professional demeanour. I’d definitely do business with him again at this browns location.
My mom and I went to Browns at Metrotown today and we had an amazing experience! Daniel was the associate that helped us today, and he was lovely. He helped us find a pair of Blundstones and a pair of pink Puma sneakers. Additionally, Daniel provided us with care products for the Blundstones that will keep them fresh and new, which we appreciated! Thank you, Daniel!
Bought a pair of cowgirl boots last week at the Metropolis store. Brunna helped me with my purchase and I was so happy! She was friendly, offered good sizing advice, and was not pushy at all. She’s also got great style so I trust her taste. I had a great shopping experience with Brunna and would gladly come back again to buy more shoes from her! 👌
Thanks To George Here, for helping us again and again through all our selections
Brillian Costumer service!!!! George was my sales advisor, he asked me questions patiently to find out what model Is more suitable, He brought me the right model, He is the Best!!!
Visited there and brought a pair of shoes,David attended to me from the sales department and was so professional, friendly and patient with all my questions,I will rate it 5/5
Had an amazing and seamless experience at Browns, Metropolis! Huge thanks to Zuhal Jaz for her exceptional service—she assisted me with an exchange for my UGG shoes effortlessly and with great empathy. The entire staff has always been supportive and helpful in my past visits. Highly recommend this store without a second thought! P.S. They have a fantastic collection—you’re sure to find what you need! :)
I bought a pair of Timbs boots from Browns Robson, but I ended up changing my mind after falling in love with the Speedcat. I reached out for a refund via email, and I was impressed with the fast and helpful response. I was able to exchange my boots at the Browns Metro store, and both locations provided excellent customer service. Highly recommend both stores for their professionalism and friendly staff!
Kudos to Dua for a excellent customer service. He offered to clean my 7yr old blundstone after hearing my high praise for the brand. We ended up purchasing a new pair for my wife with Dua’s big help and product knowledge. Keep up the greatwork, Dua!
Amazing customer service specially from Daniela and one of the managers who speak Spanish. Both of them will try to find the right shoes. No pressure or commitment to buy.
DeniseTWong asked: Any suggestions for indoor places to go with a 7-month-old baby on a rainy day? #Vancouver #cabinfever #momlife Destination B. replied: hop the train & cruise around https://www.twitter.com/metropolisatmet & join a story time at a local library. Let us know if you want some more ideas.