Coquitlam Centre is the only shopping centre in Metro Vancouver offering London Drugs, Sport Chek, T&T Supermarket, UNIQLO, H&M, Aritzia, Sephora, lululemon, Golf Town, Walmart, and Best Buy, all in one convenient location.
Great Customer Service, I was satisfied with Associates help. This location is one of the good one. Ignore the rating. But you didn’t email me when my shoes arrived so keep eyes on that. 🤏🏻
The manager went out of his way to help me find shoes in my size!!! I have always had amazing customer service at this store but Douglas took it to the next level
This was my first time shopping at one of these stores. I looked at shoes and around trying to figure out how the system worked. A young clerk named Zahra Amina n invoice helped me. She walked me through the process, and helped me for probably a good 20 minutes helping me find the shoes that fit best. Must have tried on 6 or so pairs? Super patient lady, very helpful. Ended up getting a pair of blundstones. I'm in love with them. Thank you Zahra! And the front cashier you checked me out, super friendly as well!
I would like to express my sincere appreciation for the outstanding assistance I received from Ali Salehian, the store manager at Browns Shoes. He was professional, attentive, and genuinely courteous throughout my visit. His dedication to excellent customer service and attention to detail truly reflect the high standards of Browns Shoes. It was a pleasure to be assisted by someone so knowledgeable and service-oriented. Thank you, Ali, for providing such a positive and seamless shopping experience.
I had a fantastic experience at Browns Coquitlam Centre thanks to Diana. She was incredibly professional, kind, and patient, helping me find the perfect pair of shoes. Her friendly attitude and attention to detail made the whole shopping experience enjoyable.
I had a wonderful experience at Browns Shoes Coquitlam. I was visiting Vancouver from Toronto and honestly didn’t plan to buy shoes, especially after my foot surgery, since I thought I couldn’t wear the style of winter boots I love anymore. But Diana, who helped me during my visit, completely changed that. She was so patient, supportive, and attentive throughout the entire process. Thanks to her guidance, I found the perfect pair of boots that I feel comfortable and confident wearing. I truly appreciate her kindness and professionalism, and I left the store very happy with my purchase.
We were here a couple of weeks ago and assisted by Tatiana. I couldn't end up finding the perfect size/fit of the particular shoes I liked but she was incredibly helpful and professional, with a great attitude.
Sales associate with the name “
Aminer” helped me out today! She was lovely and gave me exquisite customer service. I will exclusively buy shoes from her now 🤟🏼
Amazing staff at Coquitlam Centre location. They are very accommodating and kind. They helped me with my shoes even the exchange and returns went smoothly. Kudos to the staff for an amazing work!
Ali Salehian is well deserved Assistant Manager with hi rank in customer service skills. he will have my business as long as he works in any Browns shoes location. he is an real asset for any business he is involved with.
Wanted to say thank you to the store manager for handling not one, but two pairs of ON runners which ripped shortly after purchasing them. The first pair they replaced for free, and the second pair, they gave me 50% of the value towards a different shoe. Excellent service, and so thankful they stand behind what they sell. Thank you Atousa.
We had an amazing experience at Browns Coquitlam as Anastasiia was very helpful and patient with us. She went above and beyond to make sure we had the right size and tried different models to find the perfect pair of shoes. Thank you!
We visited on a Friday afternoon. There were a number of other customers but the staffing level was good and we didn’t have to wait long. After trying on a few different styles my husband found the ones he wanted. Our sales representative was friendly and helpful.
Recently, I visited this store, Atousa went above and beyond to assist me in finding the perfect pair of shoes. I appreciate the exceptional customer service provided by her.
Atousa and Roza were amazing help. Super nice and energetic. Would definitely recommend them as they give their honest opinion. Will definitely be back.
Thank you, to all the staff at your Coquitlam location! You spent a lot of time with me trying to find the ideal pair of Dr. Martens that fit. You were all friendly and I eventually found a pair at the Granville Street location. They do fit well, and I am very happy. Thank you, to the staff at this location as well! I know these shoes will last for a long time, and give me support and comfort while being very fashionable. I hope to find a pair again in the future with your business. I found your customer service to be the best - thanks again!
I have recently had total hip replacement surgery and need to replace most of my footwear. I have had Miguel help me twice. He remembered me when I returned on the second visit. He is friendly, kind and very professional. I will continue to shop at this location because of the excellent customer service that Miguel provides. Thank you Miguel for your patience and understanding.