Browns Bramalea City Centre
25 Peel Centre Drive Brampton Ontario L6T 3R5 Canada
brownsshoes.com/en/find-a-store
905-791-2257
Reviews (30)
Absolutely amazing service, came here in a bit of a hurry and was helped by Hargun and Andrew immediately. Within 15 minutes they had helped pick out the perfect pair of shoes for my outfit. Not once was a rushed or pressured into a certain pair. The time taken by these two was very much appreciated. First time at those store, will definitely be returning.
I met this amazing woman Hargun, she is so sweet, helped me find my perfect shoe and I ended up leaving the store REALLY happy!… Loved the services :)
Amazing customer service by Manager Evan!!!! You are such an amazing person, made my day by fitting me in perfect shoes
Updated: I bought dr Martens from here and they recommended the vinegar wipes, and a cleaning spray. They are hazing everywhere on my shoes. I paid nearly 300 dollars for these. UPDATE: Went to browns they were very helpful. Evan was great at de-escalating the situation and was able to help me and my problem by providing an exchange and complimentary mink oil for the hassle. Will continue to shop here.
Krisha was amazing from the moment we stepped into Browns. She was incredibly friendly, helpful, and very informative. She helped us find UGGs and even assisted with ordering them online. She made the whole experience easy and stress free. Outstanding customer service thank you, Krisha!
Excellent customer service by the Manager Yakshit Aggarwal. Very calm and friendly individual helped my daughter buy shoes he made sure we were attended properly showed us multiple pairs to try and at the same time managing the store very efficiently. I saw him being all around the place helping other customers his staff and us quite smoothly with a professional attitude, which is quite rare to find these days in shoe stores. Very impressed by the service it will be go to shoe store for me and my family now!! Thanks again
Nicest customer service ever. Christine Antonucci-McDonald and Kristia Belle helped so much with my problem of my shoes’ leather being removed and helped me find a replacement of the same brand. Would recommend getting help from them.
Clarks is my favourite footwear and believe me when I tell you that this store of all the best styles and colour
Thank you very much Krisha for helping us on the shoes. We are looking for UGG shoes, which is currently out of stock for the specific size. Krisha provided us lots of information on the shoes, which is very helpful to us. Your diligent work on custom service is much appreciated. Highly recommend, Browns Bramalea store! Thanks again Krisha!
I’m terrible with fashion, but Nav came to the rescue! She helped me find the perfect pair of shoes that fit exactly what I needed. Nav and the rest of the team are super friendly, knowledgeable, and really helpful.
Krisha and Christine were super helpful. It's nice to know there are still people out there who care about great customer service. I will definitely be back to buy more shoes👟 Thanks again!
The ordering process was smooth, and the delivery was on time. I needed to do one exchange, and the team handled it professionally and without any hassle. I’m happy with the quality of the shoes and the customer service. Highly recommend!
Great store with lots of selection and very friendly staff. I had to do a return, and it was quick and easy.
Came in to match up a shoe we saw at boathouse. Stephanie (a worker there) stopped her conversation immediately with a coworker when she saw us and excitedly came over to help us. She was so patient with us in finding a size 13 men’s shoes that was compatible to the shoe we were originally looking for. Thanks to Stephanie, we found a really close match, exactly what we were looking for! Thank you Stephanie❤️❤️❤️
Came in on Sunday looking for a pair of shoes unfortunately they didn’t have it in stock but customer service was amazing. Stefanie, Justin and Krisha were great to talk to and were very helpful they offered me alternatives which I ended purchasing and liking more than the pair I originally came in for
Went in Browns today with my mom. I was looking for Blundstones and she was looking for comfy running shoes. We were both helped by very friendly staff. I was helped by a very nice gentleman and she was helped by a young woman who was very patient in helping her find the right style and fit for her needs. The cashier was very pleasant as well. We came here after a few other stores in the mall where we were greeted with not so friendly staff so this was an overall very pleasant experience compared to other stores in the mall. Would recommend this location. Thanks for the excellent customer service.
I bought a pair of leather Artica boots. They are gorgeous, comfortable, and functional. Also, the customer service was terrific! Koodos to Erica (the manager) and her team! :) I even purchased three leather care products because the sales person took the time to demonstrate them in a non-pushy way. Thank you! I will return. :)
Big store, nice variety, helpful staff. One of the bigger stores in Brampton offering many high end brands, latest styles. They have great sales!
Nice staff and the manager Jerome was very helping.
Jerome is super helpful. I was there for an exchange, and he went above and beyond the call of duty for us. Even though he just helped us with an exchange but I felt the excellent customer service feel. The way he greeted us and took care of our need right on the spot, it was overwhelming. I am not going to any other brown location apart from this one just because of his excellent customer service. I'd highly recommend this location because of him.
Emma was very helpful! She's very outgoing and helped me with my shoes! Definitely coming back and always ask for emma to help :)
Variety of brands to choose from. We had a pleasant shopping experience here .......
Recently bought winter boots during black friday. I wore them for few days and realized those were not comfortable. I talked to Assistant Manager Jerome at BCC location. He was such a wonderful and nice person. He helped me to find a better fitting shows of a diffent conpany and took the current ones from me without any questions. I really think he needs a shout out for being such a nice employee.
Great service here. I recently bought Timberland boots for my fiancé and we both hated our scratched up they looked. I brought them back the following day and the manager was super friendly, took care of me immediately and had a new pair shipped right to our door step
Love Emma’s customer service, very polite and funny. Never failed to make me laugh. Even though the shoes weren’t a right fit still left with a smile on my face.
