Brightline West Palm Beach Station
511 Evernia Street West Palm Beach Florida 33401 United States
gobrightline.com
parking
(844) 500-7333
Reviews (73)
Great location and quick access to the train station! New experience with registering to pay by phone and not having to check out by phone... Just drive out of the garage to terminate the charges.
Great location and quick access to the train station! New experience with registering to pay by phone and not having to check out by phone... Just drive out of the garage to terminate the charges.
The train was clean, fast, and had great amenities. I’ll use brightline every time I want to get around Florida!
JOURNEY ON BRIGHTLINE SCENIC TOUR TRAC
The best EAST COAST form of scenic travel from Orlando to WPB, FTL, AVTR, BR., and last stop Miami. On board you'll find yourself in lux from chargeable ports, clean RR to a Menu with finger food choices, snacks and a variety of non alcoholic and alcoholic drinks. The ONBOARD STAFF is amazing, informative and on point. If I can make a suggestion there s/b a child friendly coach just for parents traveling with their little adults . But EASILY a 5 ✨ in my book. Can't wait for WEST COAST RAILS to be completed.
I like Brightline train
I have several trips using Brightline and so far it never let me down. They always on time on departure, have clean couch and staff who’re courteous. One thing to note for long journey trip you must be prepared that there’s something that you can’t control and it can cause a slight or some delays. So if the time is your essence here, get a flight. Other than that it safe to go!
Great experience, I purchased a premium ticket, and it was well worth it. Great customer service, the hostess was very attentive and helpful.
When you purchase your ticket, you can pay for parking, all paid by card. Excellent
Every time I go there, Google Maps sends me to a different entrance. I don't know what the problem is!
Easy, comfortable and very attentive for wheelchair passenger
We have had family travel several times from Orlando to Miami and all had great things to say. So we booked it when we had to fly into Miami to get home in Orlando. I have only positive things to say. The staff in Miami and Orlando both went out of their way to help us. (I was traveling with a family member in a wheelchair.). We checked our big bag, and someone went with us to the train, provided a ramp and helped us get settled. The ride was quiet, comfortable. We ordered a sandwich with a QR code on the seat. Had wi-fi to catch up on some work things. Orlando was the same. Someone met us to help us get off the train and went to pick up our checked suitcase. I would definitely use it again. It cost the same as an Uber did from the Orlando station to my house!
Truly, a beautiful station I was very impressed with it and have to say it was one of the easiest ways to get to Miami
Truly, a beautiful station I was very impressed with it and have to say it was one of the easiest ways to get to Miami
1/2 A Game-Changer for South Florida Travel! As a frequent traveler between West Palm Beach and Miami, I can confidently say Brightline has revolutionized transportation in South Florida. This modern rail service offers an experience that rivals (and often surpasses) train systems I've used across the country. The West Palm Beach station is immaculate, stylish, and conveniently located downtown. The moment you step inside, you're greeted by friendly staff and an atmosphere that feels more like an upscale hotel lobby than a train station. The complimentary snacks and beverages in the lounge are a thoughtful touch that makes waiting for your train actually enjoyable. The trains themselves are spotlessly clean, with comfortable seating that includes plenty of legroom, reliable Wi-Fi, and power outlets at every seat. I particularly appreciate the spacious bathrooms and the attentive onboard service. The sleek, modern coaches provide a smooth ride that allows you to work, relax, or simply enjoy the views. Yes, there are occasional delays, but they're typically minimal and far less frequent than what I've experienced with other transportation options. The Brightline app keeps you well-informed of any schedule changes, which helps tremendously with planning. What truly sets Brightline apart is how it transforms what would otherwise be a stressful drive on I-95 into productive or relaxing time. The 70-minute journey from West Palm Beach to Miami flies by, and I arrive refreshed rather than frustrated from battling traffic. The pricing is not always consistent and can be on the high side, but anyone traveling between West Palm Beach and Miami, Brightline isn't just a convenience—it's an absolute game-changer. The value extends beyond the time saved; it's about reclaiming peace of mind and enjoyment in the journey itself. This is undoubtedly how train travel should be done across America.
1/2 A Game-Changer for South Florida Travel! As a frequent traveler between West Palm Beach and Miami, I can confidently say Brightline has revolutionized transportation in South Florida. This modern rail service offers an experience that rivals (and often surpasses) train systems I've used across the country. The West Palm Beach station is immaculate, stylish, and conveniently located downtown. The moment you step inside, you're greeted by friendly staff and an atmosphere that feels more like an upscale hotel lobby than a train station. The complimentary snacks and beverages in the lounge are a thoughtful touch that makes waiting for your train actually enjoyable. The trains themselves are spotlessly clean, with comfortable seating that includes plenty of legroom, reliable Wi-Fi, and power outlets at every seat. I particularly appreciate the spacious bathrooms and the attentive onboard service. The sleek, modern coaches provide a smooth ride that allows you to work, relax, or simply enjoy the views. Yes, there are occasional delays, but they're typically minimal and far less frequent than what I've experienced with other transportation options. The Brightline app keeps you well-informed of any schedule changes, which helps tremendously with planning. What truly sets Brightline apart is how it transforms what would otherwise be a stressful drive on I-95 into productive or relaxing time. The 70-minute journey from West Palm Beach to Miami flies by, and I arrive refreshed rather than frustrated from battling traffic. The pricing is not always consistent and can be on the high side, but anyone traveling between West Palm Beach and Miami, Brightline isn't just a convenience—it's an absolute game-changer. The value extends beyond the time saved; it's about reclaiming peace of mind and enjoyment in the journey itself. This is undoubtedly how train travel should be done across America.
The West Palm Beach Brightline station was a first class facility. The ease and convenience of parking, the cleanliness of the facility along with the entire experience could not have been better. I’ve taken trains all over Europe and Asia and this ranks among the best experiences.
Staff always friendly and a very clean environment. I am always traveling to Miami and I feel more comfortable riding the Brightline train than driving. Trains are clean and have a futuristic atmosphere.
I recently had the pleasure of experiencing Brightline’s train service in West Palm Beach, and I can honestly say it was one of the most impressive and seamless travel experiences I’ve had in a long time. From start to finish, everything about Brightline exceeded my expectations, and it’s truly a game-changer for travel in Florida. First off, the speed is incredible! The trains are remarkably fast, and I couldn’t believe how quickly I arrived at my destination. There’s something so satisfying about traveling at such a high speed while still enjoying a smooth, comfortable ride. The trains are so punctual as well—everything runs like clockwork. I’ve taken other forms of transportation that have left me frustrated with delays, but Brightline was incredibly reliable, which made my travel experience stress-free. One of the most standout features of Brightline is the cleanliness. The trains are immaculate, and you can immediately tell that a lot of attention to detail goes into maintaining them. The seats are comfortable, with ample legroom, and there’s plenty of space to move around if you wish. The entire atmosphere feels fresh and modern, which definitely adds to the overall sense of luxury. The high-end design of the trains makes you feel like you’re traveling in style. It’s like taking a quick, upscale getaway—definitely not your average commute! The crew on board were all incredibly polite, attentive, and professional. Every staff member I interacted with was genuinely friendly, greeting passengers with a smile and making sure that everyone was comfortable and well-informed. I was particularly impressed by how aware the crew was of the passengers’ needs—they were constantly moving around, checking in, and ensuring everything was running smoothly. It’s clear that Brightline really invests in quality customer service, and it shows. There’s something undeniably fancy about riding on Brightline. The interior feels like a high-end lounge with plush seating, large windows, and a sleek, modern design. Whether you’re traveling for business or leisure, the experience is elevated. It’s a far cry from the cramped, often uncomfortable traditional train or bus rides I’ve taken in the past. There’s an atmosphere of sophistication, yet it’s still incredibly relaxed and easygoing. What I also appreciate is the convenience. The stations, especially the one in West Palm Beach, are easy to navigate, and the check-in process is simple and straightforward. You don’t have to worry about long lines or chaotic crowds; everything is streamlined for efficiency, which makes for a very pleasant travel experience. Brightline has definitely raised the bar for train travel in the U.S. If you’re in South Florida, or even if you’re just visiting, I highly recommend taking a ride with them. Whether you’re heading to Fort Lauderdale, Miami, or beyond, this service will make your journey not only faster but far more enjoyable. It’s fast, clean, luxurious, and on-time—everything you could want in a modern transportation service. I will absolutely be using Brightline again for future trips!
Awesome high speed from West Palm Beach to Orlando or Miami
Got a premium ticket for nonstop from West Palm Beach to Orlando. Premium lounge super nice with lots of food options included in ticket price and beer and wine on tap! Train is easy peasy! Every hour during the day. Big seats. Luggage options. Even a $10 uber voucher. Just 2:15 to Orlando from WPB. Both convenient at airports. I would never drive again.
Our next family adventure take us to Brightline West Palm Beach Station located with a rating of 4.3 and more than 256 reviews this experience is one you have to repeat again. Our trip West Palm Beach to Miami in the VIP section the train is on time not delay, with access to the lounge for the VIP ticket now we have unlimited breakfast to eat, the station very clean and big, every sign to get directions is very clear to see , now inside the train el service to the costumer was special I forget aks for the name for this review to him very professional and friendly with all passengers. The seat very confortable and relaxing very recommend for all who like to travel this way.
Perfect
A fantastic experience from station to station. Went from WPB to MIA. The experience was phenomenal. Clean station and train. Helpful and courteous staff. 100% stress free. No worries about traffic or parking. This isn't our first 5 star Brightline experience. It won't be our last. Can't wait to ride to Orlando.
Brightline is fantastic. A little pricey, but meticulously clean and pretty much 100% on time! There is nothing not to love about this. Miami to Orlando in High-Speed rail comfort. As a guy who lived in Germany for a period of time, this is what I've been waiting for. Most European friends don't understand that trains don't make sense in a lot of the U.S. because we have a limited population density however, trains make sense in almost all of the State of Florida! Thank you Brightline! Soo clean! Parking is easy and pre-paid through the app.
Reservation desk older white lady leaves alot to be desired
Brightline is a quick and fast way to travel across south Florida on the other hand the check in lady when you enter before you take the escalator upstairs at the west palm station leaves a lot to be desired cut me off when I asked her a question about booking and demeanor was unpleasant very much I don’t want to be bothered …all the other staff from the security lady that scanned our bags and the other lady upstairs that works in the condiments section by the bar was pleasant.. I understand customer facing positions can be tough but she’s the first interaction you encounter at this station if you have questions maybe she can be switched to another position that’s not so front facing all the other staff were extremely pleasant and accommodating maybe it was an off day for her but this is the first person you encounter at the desk at this station.
First Train Ride
Never been on a train before, until now. There's a parking garage next door. It'll remember your plate you just have to pay upon exiting. Go down to the sidewalk and cross over to the station. You do have to make plans and pay via their computer screen but it is very easy to understand. One way ticket to Miami was a little over 49 dollars. It's a great resource and you should give it a try some time. The only down side is. Once you get to the city you want to go it doesn't take you to places you really want to go. So you'll have to call a taxi or rent a car once you get there. There's a restroom on board and they do serve drinks and food at a price. Very fast.
Great 1st time Bringhtline experience
First time Brightline travelers. Wonderful experience from Boca to Orlando and same experience on the return. Great amenities in the coach section. Lots of wi-fi experience. Food and drinks were available for purchase. Great station.... Lauryn and Natalia were AMAZING. Cant wait to go again and waiting for Orlando to Tampa
Train to Orlando from Boca Raton FL
Great experience! On time. Great selection of food and drinks. Definitely recommend prepaid parking and premium seating.
A very nice experience
My first time traveling on Brightline, very senior lady and Solo. I found the attendants very friendly and helpful as I navigated the terminals. The waiting lounge was beautiful. Getting on the train was very organized. The train ride was quiet, clean with a cart that came by with food. A very nice experience!
Great Train Ride
The train was great! The stations are wonderful. It was fast and on time. My wife and I traveled with our two young daughters. They loved it. It was easy to use! Would ride again! I was surprised by the absence of a cafe car.
Service great, some employees really bad customer service.
Last Saturday, February 17, my mother used the train for the first time on her way to Miami. Around 2:30 pm I asked for assistance from the employees in the information area who were talking among themselves and without clients. Their attitude was terrible, they refused to give information about the specific place where the train would arrive in Miami. I am Hispanic and the worst treatment came from a Hispanic woman with red hair who, with a bad attitude, answered that to give it to me, she would have to search Google because she didn't have it, and because of this, I told her not to bother, that I would do it and she continued with her friends talking.
The people who help carry the suitcases through the
X rays and those who guide the travelers towards their exit were extremely friendly, these types of people are the ones you should have working with clients. The trip was great according to my mother. Just because of this I am giving 41 stars, for the staff in the information area I will give 0
Saved us hours of driving!
My girlfriend and I took Brightline from West Palm to Miami for a girls night and it was a hit! Highly recommend premium as it includes drinks, snacks and your Uber! It took us to our event and picked us up. Brightline saved us hours of driving!! 100/10 any day or night!
Bar/Food staff bringing the whole experience to a low.
Overall the experience is good for me as I am using the train for work commute twice per month. I would say the staff when you arrive and the staff on the train have been a great experience. However, the staff that work in the bar/food service area are horrible. I have used only Fort lauderdale and Orlando and for 8 trips so far, they are all rude, short with no pleasant behavior or customer oriented behavior. No thank you, no please, nothing. Seriously need training. Today 1/11, I tried to purchase food in Orlando before the 3:50 train; no acknowledgement that I was sitting there, had to ask twice for service, put the food in front of me without one word and just walked away. I heard two other customers complaining about how rude she was. Please, some training.
The bright line is a great addition to South Florida!
The bright line is a fabulous idea! I live right in Boca Raton and the train station and premium lounge areor impeccably clean and outstanding! The employees that work, there are very professional and personable as well. I love that an Uber pick me up from my home 3 miles away and took me right to the station. I did have a premium seat and the only reason why I give it to four is because when I arrived in my seat, there was still trash from the last passenger. Additionally, I was told that someone would come by for snacks and drinks but that didn’t happen. I know the trip was short but I heard that when you do premium you were supposed to get that as a service otherwise what a beautiful way to get some more quickly.
Second time using the Brightline both times using premium... I love the brightline... Clean, easy to book, and a great way to travel... both times managed to get a great deal on price.... i feel prices are still very elevated, in my opinion, being from the UK. Same few issues as my last trip... QR code issues- we had printed tickets as well as on phones... neither reliable.... staff eventually had to step in and let us through gates and scan to use services in the lounge. West Palm Beach Station (my local station) - premium Lounge - food didn't appear to be stocked up. There was one cookie the whole time we were there and we waited for 45 minutes... this was not replenished, and only 2 others were waiting whilst we were there. Ft Lauderdale station - premium lounge was incredible again issues with QR codes Miami Station - premium lounge - the best of all the stations so far, in my opinion I hope to see the cost of travel using the Brightline go down and see fuller trains in the future
Wonderful ride upto Fort Lauderdale
Excellent service train that takes you from the heart of downtown Miami to Fort Lauderdale. Wonderful comfort and security. There' s shuttle service to the airport. Nice to tip the drivers for their help with luggage.
Good, Expensive Train Trip; Reservation and Parking Process Needs Tweaks
Took this round trip from west Palm to Miami with my kids. The trains are beautiful and comfortable as are stations and it was a great day trip. It is very expensive ($62 RT p/p plus $15 to park in west palm garage. The reservation system is very wonky as is the parking system which is all automated and needs tweaking. But I would do this again.
To the Brightline on train staff
I ride brightline daily as a commuter and the on-train experience is amazing. You can really tell that the attendants that care, really really care. It's honestly worth the money for the service. Some really great people up there. There are a few names I want to shout out in particular that make my daily rides worth it. LuLu is one of my absolute favorites. I actually miss you doing nights. You always had those bento boxes and tequila and OJs on deck for me. I know that I'm going to be well-taken care of when I hear her over the PA.
Ricky, I'm bummed you're moving to a different time slot and I'm probably not going to see you anymore. I know that you really take a lot of pride in what you do. Thank you for always having the peanut M&Ms and sugar-free red bulls ready for your boy. 8:48 will miss you.
Maria, you are a real one! I really enjoy having you working the night crew. You know my orders but never remember I don't want the towel lol. Thank you!
Thank you to all of the attendants that come out and serve with a smile every day. You guys are amazing and I know that you really enjoy what you do. All of us commuters appreciate it and look forward to seeing you all every day. You all are the perfect start and finish to each day, All we do is rave about how much we enjoy the service you give us every day when we all run into each other!
Perhaps the best passenger rail service in the US
Relatively affordable. Convenient schedule. Fast & on-time. Clean & safe. Charging ports for electronics. Comfortable seats. Well lit, comfortable stations with ample seating, food & beverage options.
Did I miss anything?
Oh yeah -- a Chick-fil-A located less than a block away from the Miami station.
I took Brightline from Miami to Fort Lauderdale and back. Once at Fort Lauderdale, I took Lyft between the Brightline station and Seminole Hard Rock Hotel & Casino. The cost of a train/Lyft combo was a @$10 dollars higher than a Lyft only option in the morning, in part because the $17 fare was sold out so I paid $22 for a ticket. In the evening, I managed to get a $17 ticket so the train/Lyft combo was only a few dollars more than the Lyft only option. The train ride on Brightline was very enjoyable.
Looking forward to Miami to Orlando service, and hopefully Tampa/St. Petersburg someday.
Perfectly Customized Service - Go Premium!
The entire experience was my favorite part.
I took the Miami MetroRail to the Historic Overtown/Lyric Theatre stop which is right next to the Brightline station, the signage at the station made it very easy to find.
The MiamiCentral station - Brand new and gorgeous. I was happy my big checked bag did not need to be checked on the train. Security was very easy, just putting bags through the scanner.
Miami Premium Lounge - extremely clean with everything I was expecting, charcuterie style offerings with fresh veggies and other snacks. The pour your own beer and wine was a lovely touch and very worth the premium ticket price when you compare it to sitting at the bar in the station. The manager (didn’t get his name) was making sure everything in the lounge was in perfect shape and it showed.
Train - Clean and glowing blue, gave a very futuristic feel. Room for my luggage and huge seat back tables to do whatever you need. The attendant Lulu was amazing getting everyone towels, snacks and drinks on the short 30 min ride to Fort Lauderdale. There were multiple outlets and USB ports at each seat too
Fort Lauderdale Station Arrival - Smaller than Miami to be expected but looked very nice and clean. I had to book last minute so couldn’t take advantage of booking a private ride to my final destination included with the premium ticket. I asked the mobility person at the station and he said unfortunately it isn’t possible to add them last minute. However, after going to the bathroom Jay found me and said they had a cancellation and I could take one if I still wanted. Thanks Jay!! Impeccable customer service!
Private Tesla Ride from Station - I am within the 5 mile service area so was able to take a free Tesla ride with my premium ticket. My driver Brian was super friendly and welcoming even though I wasn’t on his schedule. The ride was very smooth and short, and I didn’t have to wait, the car was already waiting out front. Thanks Brian!
I was wowed on my first Brightline experience and really hope that others take advantage of this amazing service. I cannot wait until the Orlando leg opens next year!! Thank you again Lulu, Jay and Brian!
Miami Brightline Station good for us
From the moment I walked in and inhaled a very clean and fresh scent the trip back to Ft. Laud was a pleasure. Had the Premium ticket and we made our way to the Premium Lounge. Security was nice and quick. Lounge was nice and clean. Beer, Wine, soda, fruits, vegggies, desserts were available to all here. Complimentary wi-fi and plenty of plugs for our electronics were also available. Walk to train was a bit further than I thought but not bad. Premium coach was at front of train. Had to go through other coaches to get there as we didn't want to have the train close its doors prior to our getting in. Inside coach was nice clean, good leg room also had access to wi-fi, plugs for electronics as well as drinks and snacks for those in coach. Book early and you will get complementary private ride to/from you location before/after the ride with 5 miles from station.
Great service, Cindy at the ticket counter is a Godsend
I had a wonderful experience at the Brightline Miami. Cindy at the ticket counter was the most professional and empathetic employees I have ever met in my life. She showed a lot of grace and care when helping me with my problems. If there are more people like her in the service industry, the world would be a much better place!
Quality on wheels
We used Brightline (premium class) to travel from Miami Beach to Fort Lauderdale. Brightline has taken a wholly fresh approach to running trains. Top notch service: an example to all train operators, not just those in the US.
Sparkling new stations, luxurious trains and superb on-board service. In the station (Miami Central), the shop was impressive as was the bar. The premium lounge was very well equipped offering everything you could want - arguably more than you need for such a short journey, but in anticipation of the planned extension to Orlando, brilliantly thought out. The ride quality once on the move was extremely smooth which can't always be said of US trains. Sure, the trains are new but the track must also be good.
We used the Brightline+ service to pick us up from Miami Beach and to take us from Fort Lauderdale station to Port Everglades to join our ship. While this was included in our ticket price I think it will come at an additional charge soon. Even when it does, I wouldn't hesitate to use it again.
The checked baggage service is excellent: simple check in and equally simple collection a minute or two after getting off the train.
Staff cheerful and helpful throughout.
Travelling with heavy luggage we could easily just have taken a cab all the way from Miami Beach to Port Everglades. That would have been a mistake: Brightline is easy, good value and the way to do it.
I have used trains a lot throughout Europe and North America: Brightline ranks with the very best.
Brightline + Miami
The train was amazing as always but the best part was Brightline + in Miami, our driver Brandon transported us from train to Lincoln Rd effortlessly and streamlined. No down time from stop to start. Thank you Brandon
Great experience. Would ride again!
This was the savior of our trip. We had to change flights abruptly and landed in West Palm Beach airport and needed to get to Miami in a few hours for a cruise. Uber wanted nearly $300, so we decided to stay the night and deal with it in the morning.
$25 / ticket for my wife and I. And the waiting area was great. Free bag check and clean up environment. The ride was excellent, quick and everything was user friendly and good quality chairs and tables.
Once in Miami, it was tricky getting our checked bags but people were there to assist you. (There is no area really, just meet in lobby)
Once there we got a Brightline car ride to the cruise terminal and it was free of charge. Gave the driver a good tip to make up the difference!
What a way to avoid I-95!
Brightline is phenomenal. Not only are the stations in Miami, Ft Lauderdale and West Palm Beach all impeccably maintained, modern and inviting, but the purpose of being there -- to travel by train -- is fabulous. The trains are beautiful and clean, with plenty of space and overhead shelf storage, the staff are warm and friendly, and the ride makes you wonder why you ever get on I-95 by car! I'm a repeat traveler and plan to continue.
Easy Breezy Traveling
I love taking the Brightline. I take it 2-4 times a week and I love every moment. Always clean and tidy. The stations remind me of being in Europe and the staff is always so friendly! I recommend my friends and family to use it as much as they can. Its very reasonable and 10 times faster than driving and getting stuck in traffic. Kudos Richard!! Cant wait for more stops to be added up the East Coast!
My ride on bright-line
my wife and I decided to take bright-line we were going to a doctor's appointment down in South Beach Miami and instead of having to deal with all the traffic and driving 70 miles one way we decided to try bright-line. My wife in a wheelchair at the time and soon as we enter brightlines doors I felt like a red carpet was rolled out everyone was very friendly very helpful being that this was our first time ever on bright-line or 4 train at that, they helped us get to r train once we boarded and got into our seats and started to leave they came around and get drinks and snacks we did do the upgrade but it was well worth it the whole experience was amazing everybody was so friendly and helpful the ride itself was amazing again just to be able to sit back and not have to worry about driving and when we got to Miami we took an Uber and when we came back to board we had missed our original departure train and it was no big deal they helped us get on the next train back to West Palm Beach in again everybody was very helpful, they even helped me was pushing my wife out to where the cars were. I was so amazed by how Queen and how great the atmosphere was and how much brightline employees went above and beyond to help us I've never experienced anything like this in my life if you've never been on bright-line give it a try and you will be hooked as I am. I'm looking forward to taking bright-line on the 10th to go again to the doctor with my wife and taking bright-line to save the hassle of driving and driving in traffic especially down in South Miami. Thank you bright line for everything keep up the good work!
Love brightline train
My first trip yesterday from Miami to West Palm on Brightline was a pleasant surprise first of all the train station was as clean as any place I’ve ever been and which was really nice several very nice restaurants and places just chill the boarding process and ticket process the purchase was very easy and the train itself was wonderful and I was at my Destiination in West Palm Beach in an hour
The only to travel
These trains are super clean and very nice inside and offer great luxury if you want it and a budget experience that is also extremely nice. We took this train back and forth to Miami from Fort Lauderdale and found it so much better than sitting in traffic on the freeways.
Excellent Travel from Miami to WPB
Brightline offers a clean, professional, top-notch service for transportation. Only problem was having a DJ on my train car?!
I traveled on SuperBowl Sunday and for some reason they thought it was a good idea. The extremely loud group of ladies in the back of the car had to scream louder to talk above the music (at least that's why I think they were screaming). BTW, this was the upgraded (Select) ticket and I thought ppl like that would be removed to another area (DJ and all). Guessing those bottles of wine they were dragging off in the lounge might have turned up their volume.
That aside, the snacks were awesome, with a variety of croissants, mini-muffins, fruit and more. At around 11am they changed it out to chips, a variety of snack bars, fruit and added wine. The coolers were stocked with water, soft drinks and beer.
On the train, the seats were comfortable, electronic friendly and roomy. Food and drink carts offered more of same plus candy and Bento boxes. I enjoyed hummus, pita bread and Mediterranean olives, with a Bloody Mary (helped drown out noise).
The connection between the Metrorail and Brightline has to be a 'Safe-Passage' and it is NOT. Daytime not too bad but no signage to connect the 2 venues. Night time was a bit frightening. I walked right past the alley that goes to the Metrorail, without knowing. It's not a far walk, only about 1/2 a block but no signs and poorly lit. Someone needs to step-up their game. Though they may be separate entities, it was my biggest fear for the trip and clearly something to address.
Purchased regular (Smart) ticket on return and offered bottled water but seat was equally comfortable.
Overall, I will definitely do it again and looking forward to the Orlando route.
Great ride for fun or getting around to West Palm or Fort Lauderdale
My second roundtrip on this Brightline / Virgin train.
I take it Miami to West Palm , spend an afternoon in WP and PB then back .
Great service , modern , on time , usually follows the old US 1 , you can see history rolling by.
A Few Tips About Brightline Trains
2019 Brightline
Our county, Martin, tried to block Brightline from coming through our community. We were part of the fight. After taking the Brightline train from West Palm Beach to Miami, we are now a proponent of the train continuation to Disney World and beyond.
Our feelings are partly due of our recent trip to the Baltic area where mass transit is a priority. Brightline reminded us of the superb train travel we found in Europe.
At the time of this writing, there was just one stop between WPB and Miami, and that was Ft. Lauderdale. Taking Brightline would be a convenient way to get to the port/airport in both Ft. Lauderdale and Miami.
We were amazed how extensive Miami Central Station has developed. There is an expanding first class “food court.”
To travel beyond, the “FREE” Metromover—Wilkie D. Ferguston-- is just across the street to take you to such areas as Bayside shops along the harbor. The port is just a short Uber/Lift ride away, and the airport is less than eight miles away.
The train did not go fast as it could. There were issues along the intersections. We did arrive on-time as scheduled.
The price could be prohibitive for some. We felt riding the train was safe and extremely comfortable. We did not have to worry about driving down in Miami and even finding a place to park could be a hassle.
Brightline does have a number of tours it offers, particularly for Ft. Lauderdale and Miami. For travelers, this would be ideal for those that don’t want to drive in the heavy South Florida traffic.
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Joy Ride to Miami!
Great fun in Select class! Free parking, fully stocked lounge at both ends and plenty of refreshments on board. Smooth and spotlessly clean! Try to book the first row in first coach! Super service!
Bryant rocks
Brightline isn’t cheap, but you know the saying, you get what you pay for...
We took a day trip from Ft Lauderdale down to Miami and were it not for the efforts of Bryant, our day would have ended on a very sour note.
My godson left his phone in the restroom, Bryant was able to retrieve it in record time, allowing us to catch our train home.
Parking across the street!
Using the train makes sense but add the parkin cost and it is not much of a bargain. Tri-Rail makes more sense and has more stops.
Bonita experiencia de viaje
Salimos de Miami a West palm beach a dar un paseo en el tres y fue una bonita experiencia, además de su excelente atención, confor y amabilidad de sus operadores todo fue muy muy bonito. Altamente recomendable
Traveling on a Dime
I live in Houston, TX.
I just wanted to let the everybody know how grateful I was to find Brightline. We recently had a cruise out of Miami, but had to fly to Fort Lauderdale as Southwest Airlines does not fly to Miami. Most of our friends either flew into Miami or paid exuberant prices to catch a Lyft to and from Fort Lauderdale to Miami. My travel companion and I actually took advantage of your ‘first ride free’. Hooray! However, even if the ride was not free, the cost to ride the train is exceptionally affordable and beats out any mode of transportation between cities in Florida.
Every employee at Brightline was friendly, helpful, and professional. The stations were next level welcoming, clean, and safe. We actually found our ‘Smart’ ride on Brightline to be comfortable with all the luxuries of a first class ride. For the life of me, I could not figure out why more travelers weren’t aware of the customer focused service provided by Brightline.
We will not hesitate to use Brightline again when traveling to Florida for our transportation service between cities. The company really needs to consider bringing Brightline to Houston! We could use it for travel between the major cities:Houston, Austin, San Antonio, Dallas, and Galveston.
Thank you again , Brightline from the bottom of my heart!
Only Way To Go
There is no better way to travel to Miami from Ft Lauderdale or Palm Beach than the Brightline. Thirty-six minutes vs 1 to 1 1/2 hours in traffic -- a no brainer!!
A brand new transportation facility
We expressly wanted to ride the new Brightline train from West Palm Beach to Fort Lauderdale to Miami, mostly because we love to ride trains. But we were very impressed with this state-of-the-art terminal and coaches. The color scheme is indeed bright and cheerful and very appealing. The staff to rider ratio is very low and there is always someone there to help you figure out the computer or the train schedule. They even waved good-bye to us from the platformas the train pulled out!
When You need To Get There...
Driving, especially in season, can be a major snarl. With parking close by, park and ride -- with Wifi -- the train. Reasonably priced, and an Uber to your final destination. What could be simpler?
Plantation Shutters Florida
Great place all the building around with plantation shutters installed by Floridians this makes the West Palm Beach, Florida the best place, Plantation Shutters Florida
Very pleasant train station, parking confusing
Very european in style, modern, clean. The only problem is parking, there is parking adjacent but they do not have clear instructions on how to pay for it. The attendant at the entrance told us we could pay on the train but there was no place to pay there, upon return we tried to find a machine or somewher to pay and found none. Then when we got to our car we had a ticket on our windshield, we called and they told us it was just a warning but it was sort of weird. We still dont know how to pay for parking if we were to go back.
Anniversary getaway
Amazing 1st time experience on a very clean and a smooth train ride. Staff was very helpful walked us right through booking our tickets and even explain how to change time to catch an earlier ride back. Lobby waiting / sitting area is large and clean also have a kids area. It took us about an hour to get to Miami from West Palm Beach with a quick stop in Fort Lauderdale. They also have an employee that comes by to offering snacks and drinks to purchase.
Please help a limited lady… does Brightline have a stop at the airport in Fort Lauderdale? I’m trying to avoid driving to airport to pick up my son and