Brightline Orlando Station
10705 Jeff Fuqua Boulevard Orlando Florida 32827 United States
gobrightline.com/train-stations/fl/orlando
(831) 539-2901
Description
Ride brighter in Florida with Brightline's premium rail service. Offering unparalleled comfort and convenience, Brightline connects Orlando to South Florida with stations in Miami, Aventura, Fort Lauderdale, Boca Raton, and West Palm Beach. Enjoy your ride with spacious, hand-stitched leather seats, free WiFi, and delicious onboard food and drink options.
Reviews (1287)
Bruno Zioerjen
First time rider, this was a great experience and will using it again. Thank you for a great trip
Simon Wei
quiet, spacious, comfortable seat
I loved the no-stress ride to my destination. Train departed and arrived on time. Just a great way to travel to S. Florida.
LaToya Antoine
I loved the no-stress ride to my destination. Train departed and arrived on time. Just a great way to travel to S. Florida.
The station was clean, the train was comfortable and roomy. Ability to recharge my electronics was welcome. Just sit back and enjoy the ride.
Rhonda Raithel
The station was clean, the train was comfortable and roomy. Ability to recharge my electronics was welcome. Just sit back and enjoy the ride.
Andrew
Great station. East to navigate
This is a great option to take if you do not want to drive between Orlando/Miami. It is also nice they have stops at other key locations. Hopefully more to come soon
Mo A.
This is a great option to take if you do not want to drive between Orlando/Miami. It is also nice they have stops at other key locations. Hopefully more to come soon
Excelente todo! servicio,limpieza, comodidad, atencion, super recomendable. Orlando Miami en 3:30hs llegas bien descansado y comido.
Pablo Duelli
(Translated by Google) Everything was excellent! Service, cleanliness, comfort, attention—highly recommended. Orlando Miami: you arrive well-rested and fed in 3.5 hours. (Original)
Excelente todo! servicio,limpieza, comodidad, atencion, super recomendable. Orlando Miami en 3:30hs llegas bien descansado y comido.
From the station to the train the cleanliness was 100+. The train was very comfortable and we enjoyed the cart service.
Andrea Schatz
From the station to the train the cleanliness was 100+. The train was very comfortable and we enjoyed the cart service.
Leaving Fort Lauderdale this morning with my toddler, security came to me before I arrived to scan my pass at the entrance, to help me with may bag (I also had a stroller) and escorted me to the luggage belt. He helped put all my bags on the belt and then the luggage belt attendant was very friendly and wishing me a great ride today. It made my morning.
Sophia Aflalo
Leaving Fort Lauderdale this morning with my toddler, security came to me before I arrived to scan my pass at the entrance, to help me with may bag (I also had a stroller) and escorted me to the luggage belt. He helped put all my bags on the belt and then the luggage belt attendant was very friendly and wishing me a great ride today. It made my morning.
Our coach attendant Alliyah was AMAZING! so very nice, professional and just a lovely person.
Michael Wallace
Our coach attendant Alliyah was AMAZING! so very nice, professional and just a lovely person.
Jorge
(Translated by Google) Comfortable and organized (Original)
Cómoda y organizada
I will recommend to use, first on a train to Orlando, I drove to Orlando for almost 45 year and this experience was wonderful.
Guillermo Morales
I will recommend to use, first on a train to Orlando, I drove to Orlando for almost 45 year and this experience was wonderful.
The car attendant was the most concientious and helpful person making sure we were always taken care of. This was for the premium service, so I'm not sure about the basic one, but wonderful experience overall
Chris Prudhomme
The car attendant was the most concientious and helpful person making sure we were always taken care of. This was for the premium service, so I'm not sure about the basic one, but wonderful experience overall
Well, I believe that staff that was signed on that shift was polite was able to provide instructions. I love the waiting area as it was clean and provided charge outlets. I love the fact that they leave on time and you can purchase beverages on the train.It was my first time and it’s a wonderful experience. I can’t wait for my next trip cause Brightline it will be.
Angela Sanchez
Well, I believe that staff that was signed on that shift was polite was able to provide instructions. I love the waiting area as it was clean and provided charge outlets. I love the fact that they leave on time and you can purchase beverages on the train.It was my first time and it’s a wonderful experience. I can’t wait for my next trip cause Brightline it will be.
The trip was incredible — comfortable seating and an amazing view.
Mariapaz Gonzalez Goya
The trip was incredible — comfortable seating and an amazing view.
Everything was superb. I was positively impressed by the comfort, cleanliness, food and beverage services, timing, train stations, etc. the guest service was impressive as well! Thank you! I’ll do it again and I highly recommend Brightline!!
Fabiola Castaneda
Everything was superb. I was positively impressed by the comfort, cleanliness, food and beverage services, timing, train stations, etc. the guest service was impressive as well! Thank you! I’ll do it again and I highly recommend Brightline!!
Excelente manera de viajar, muy rápido muy limpio todo y la calidad del personal A1
Danny Diaz
(Translated by Google) Excellent way to travel, very fast, everything was very clean and the staff were top-notch. (Original)
Excelente manera de viajar, muy rápido muy limpio todo y la calidad del personal A1
On April 24 was my first time on the Brightline. It was awesome!! Departure and arrival On time, smooth boarding, space between the seats, bathroom CLEAN!! customer service excellent. We order two different sandwiches from the menu and they were fresh and plenty of flavor. Can't wait to go again!!
Mildred Cardona
On April 24 was my first time on the Brightline. It was awesome!! Departure and arrival On time, smooth boarding, space between the seats, bathroom CLEAN!! customer service excellent. We order two different sandwiches from the menu and they were fresh and plenty of flavor. Can't wait to go again!!
No accidents or traffic or bumping between wagons or street. Safe that it it gated most of the train pathway, no people can get in and cause accidents by putting objects in the middle of the road. Very safe
Africa A
No accidents or traffic or bumping between wagons or street. Safe that it it gated most of the train pathway, no people can get in and cause accidents by putting objects in the middle of the road. Very safe
تجربة جميلة الحمدلله
محطة قطار من ميامي لاورلاندو
اخذو مننا فلوس على شحن الشنط بس الشنط الصغيره اللي تدخل معاك القطار
و شحنهم حلو ما يطول
Esraa Saeed
(Translated by Google) A great experience, thank God. The train station from Miami to Orlando charged us for baggage handling, but only for small bags that fit on the train. And the handling process was good, it didn't take long. (Original)
تجربة جميلة الحمدلله
محطة قطار من ميامي لاورلاندو
اخذو مننا فلوس على شحن الشنط بس الشنط الصغيره اللي تدخل معاك القطار
و شحنهم حلو ما يطول
Booking was easy, I wish it would add bit of scenery detail to know what side you sit on the train, but that’s just me. I travelled smart, and had a great experience.
DIANA FELICIANO
Booking was easy, I wish it would add bit of scenery detail to know what side you sit on the train, but that’s just me. I travelled smart, and had a great experience.
The departing train was quite full. The Brightline team was informative and helpful to direct us to the appropriate escalator and track.
Karen Manglardi
The departing train was quite full. The Brightline team was informative and helpful to direct us to the appropriate escalator and track.
Booking process was quick and easy to follow online options. Ride was pleasant, enjoyable and comfortable.
Fyahman 911
Booking process was quick and easy to follow online options. Ride was pleasant, enjoyable and comfortable.
Take the train! On time service, clean and quiet cars. Easy way to move up and down the Florida coast
Jennifer Kozicki
Take the train! On time service, clean and quiet cars. Easy way to move up and down the Florida coast
Every person we came into contact with was friendly and professional. Great experience!
Sam
Every person we came into contact with was friendly and professional. Great experience!
Don Duberow
All went well
I had a great experience riding Brightline Premium, especially thanks to our train attendant, Chayanne. He was incredibly kind and attentive, consistently checking in to make sure we were comfortable and had everything we needed. His level of customer service truly stood out honestly some of the best I’ve experienced. He made the trip feel relaxing and enjoyable, and because of this experience, I’ll definitely be riding Brightline again.
Lymari Mendez
I had a great experience riding Brightline Premium, especially thanks to our train attendant, Chayanne. He was incredibly kind and attentive, consistently checking in to make sure we were comfortable and had everything we needed. His level of customer service truly stood out honestly some of the best I’ve experienced. He made the trip feel relaxing and enjoyable, and because of this experience, I’ll definitely be riding Brightline again.
Gary Wilson
Jamaal was a wonderful train attendant!
There was one thing that wasn't up to standard. On the trip from Orlando to West Palm Beach most of the menu was sold out. I found that to be odd since we were at the beginning of the trip down South
Christophe G Massey, PT
There was one thing that wasn't up to standard. On the trip from Orlando to West Palm Beach most of the menu was sold out. I found that to be odd since we were at the beginning of the trip down South
Amanda Pelham
Beautiful station, great service and nice attendants
It’s so nice to not have to drive when going to West Palm. It is a very relaxing experience.
Richard Smith
It’s so nice to not have to drive when going to West Palm. It is a very relaxing experience.
mario vazquez
(Translated by Google) Economical and fast (Original) Económico y rápido
Everything from the booking and station experience to onboard was awesome
Jeremy Franklin
Everything from the booking and station experience to onboard was awesome
Had to go to recurrent training up in Orlando as a flight attendant. Going through a very bad time in my personal life, train #5355 Jessinia was outstanding, whenever I needed anything she was there, so kind and hospitable. Brightline star, KEEP HER!!!!
Renee Abascal
Had to go to recurrent training up in Orlando as a flight attendant. Going through a very bad time in my personal life, train #5355 Jessinia was outstanding, whenever I needed anything she was there, so kind and hospitable. Brightline star, KEEP HER!!!!
Renee Abascal
Had to go to recurrent training up in Orlando as a flight attendant. Going through a very bad time in my personal life, train #5355 Jessinia was outstanding, whenever I needed anything she was there, so kind and hospitable. Brightline star, KEEP HER!!!!
Pro; Great ride/relaxing/well organized boarding/easy signage/cushy seats/timely announcements & updates. Con: food took 2 hrs to deliver a half sandwich/chips/hot water—I literally had to track down my order!
colette luckie
Pro; Great ride/relaxing/well organized boarding/easy signage/cushy seats/timely announcements & updates. Con: food took 2 hrs to deliver a half sandwich/chips/hot water—I literally had to track down my order!
I loved having this option to get around in FL. I would love to see it expanded...and I will be using it more!
Aimee Cothran
I loved having this option to get around in FL. I would love to see it expanded...and I will be using it more!
It was my first time riding Brightline and your staff were super helpful opening my ticket on my phone, reassuring me that I arrived in plenty of time, and getting me to the boarding line.
joan essigmann
It was my first time riding Brightline and your staff were super helpful opening my ticket on my phone, reassuring me that I arrived in plenty of time, and getting me to the boarding line.
everything was amazing, the staff was really nice and very attentive. very comfortable too!! loved it.
Bernardita Schifferli Lizasoain
everything was amazing, the staff was really nice and very attentive. very comfortable too!! loved it.
mark alter
Fantastic- clean efficient and on time
The Bightline train is a wonderful, easy way to travel between Orlando and Fort Lauderdale. Highly recommend!
Pam Elliott
The Bightline train is a wonderful, easy way to travel between Orlando and Fort Lauderdale. Highly recommend!
easy to book; enjoyed the ride. I have only ridden twice, both times in the premium section and it is nice to have constant service provided to you.
Tom Wellons
easy to book; enjoyed the ride. I have only ridden twice, both times in the premium section and it is nice to have constant service provided to you.
It was so nice not to have to make the drive and David is lovely. He’s pleasant and makes the trip so much more enjoyable.
Tara Miller
It was so nice not to have to make the drive and David is lovely. He’s pleasant and makes the trip so much more enjoyable.
Eduardo Figuereo
Very carefully with details.
The combination of the premium lounge experience, the cleaniness, the waiting area space, and the boarding experience was beyond what I expected. Everyone was extremely friendly and helpful. It was easy to find my way and navigate throughout the station. This was my first time taking the brightline and I'm pleasantly surprised.
Jasmine J
The combination of the premium lounge experience, the cleaniness, the waiting area space, and the boarding experience was beyond what I expected. Everyone was extremely friendly and helpful. It was easy to find my way and navigate throughout the station. This was my first time taking the brightline and I'm pleasantly surprised.
Trisha was a wonderful person assisting in the need I had over the phone. She was calm, patient and understanding. Train was also good!
Claudel Sabina
Trisha was a wonderful person assisting in the need I had over the phone. She was calm, patient and understanding. Train was also good!
Everything about taking Brightline makes it a positive choice. The terminals, the ease of use, the comfort of the train, the speed of travel, and the availability of ride options upon arriving at the destination
CLSchihuahua
Everything about taking Brightline makes it a positive choice. The terminals, the ease of use, the comfort of the train, the speed of travel, and the availability of ride options upon arriving at the destination
The attendants were awesome. Very friendly and so helpful and positive. Very good experience from arrival at departure point to arrival point.
Crystal Carter
The attendants were awesome. Very friendly and so helpful and positive. Very good experience from arrival at departure point to arrival point.
Elder Dr Harolyn Lennon
professionals and cleanliness
Servicio eficiente, cómodo, limpio y puntual. La atención de bebidas o snacks hay que hacerlo online
Ernesto Atencio Reimpell
(Translated by Google) Efficient, comfortable, clean, and punctual service. Drinks and snacks must be ordered online. (Original)
Servicio eficiente, cómodo, limpio y puntual. La atención de bebidas o snacks hay que hacerlo online
This is going to be always the best way to go to Orlando! Just enjoying the view and listening to music. Really a good experience!
Leonel E Pérez L
This is going to be always the best way to go to Orlando! Just enjoying the view and listening to music. Really a good experience!
Maria DeRojas
Love the train stains. Helpful and friendly staff.
Train station is beautiful and premium lounge is nice but pretty busy at noon on a Thursday. For folks with celiac or gluten intolerance there are no good food options in the premium lounge at the lunch hour. That said, I did buy a salad with chicken at the shop right outside and it wasn't bad.
Lisa Magennis
Train station is beautiful and premium lounge is nice but pretty busy at noon on a Thursday. For folks with celiac or gluten intolerance there are no good food options in the premium lounge at the lunch hour. That said, I did buy a salad with chicken at the shop right outside and it wasn't bad.
Leaving on time ⏲️ It would be great if at night they can consider Dimm the cabin lights
KEN L
Leaving on time ⏲️ It would be great if at night they can consider Dimm the cabin lights
Patti Mundy
Reasonable pricing and excellent service.
Punctuality & communication: Departure and arrival were as announced. Communication was on point.
Al Daley
Punctuality & communication: Departure and arrival were as announced. Communication was on point.
pink flower
the train was clean, staff nice/ courteous and train on time
Cam Dunlap
Fast quiet and on time. The attendants were excelling too.
Edward Mujica
very easym , not friction
Very clean and secure. On time departure. If you have a checked bag make sure you be there 30 minutes before departure or you will get charge $20 extra
gabriela arias
Very clean and secure. On time departure. If you have a checked bag make sure you be there 30 minutes before departure or you will get charge $20 extra
Love to go on the brightline my best friend and I always go on the brightline to go to Orlando. The best experience ever.
Michelle Perez
Love to go on the brightline my best friend and I always go on the brightline to go to Orlando. The best experience ever.
It was just a seamless process the whole way through and so much more enjoyable than driving on Florida interstates! Nice quiet train ride!
robin schlauder
It was just a seamless process the whole way through and so much more enjoyable than driving on Florida interstates! Nice quiet train ride!
Fernando Lima
You were punctual at the departure time.
Brightline was my first commuter train ride experience and I was impressed by everything. I wish we had something similar in my home state. I loved everything about the trip: the cleanliness, comfortable, quiet, the snacks & beverages, and absolutely the best customer service from the staff. Thank you for making my vacation commute one of the best experiences.
Tamantha Kay
Brightline was my first commuter train ride experience and I was impressed by everything. I wish we had something similar in my home state. I loved everything about the trip: the cleanliness, comfortable, quiet, the snacks & beverages, and absolutely the best customer service from the staff. Thank you for making my vacation commute one of the best experiences.
Our 3 hour trip was lovely. The trains were spotless the ride was smooth and interesting, and there was no noise at all.
Chrissy
Our 3 hour trip was lovely. The trains were spotless the ride was smooth and interesting, and there was no noise at all.
Punctuality, peace of mind, safety, comfort—the whole experience was very pleasant and excellent.
Elena Ayami
Punctuality, peace of mind, safety, comfort—the whole experience was very pleasant and excellent.
Very easy to get into the station, easy security, clean and modern. Brightline seats and aisles are wide and comfortable. You can park at Garage C less than 20 minutes prior to you departure and walk to the gate and have time to spare.
Joseph Taormina
Very easy to get into the station, easy security, clean and modern. Brightline seats and aisles are wide and comfortable. You can park at Garage C less than 20 minutes prior to you departure and walk to the gate and have time to spare.
Traveled with 6 family members and an infant,the trip was wonderful and comforting,all enjoyed the convenience of doing something different
Kay Long
Traveled with 6 family members and an infant,the trip was wonderful and comforting,all enjoyed the convenience of doing something different
Klaus German TV
Great service and a fast ride back home!
Hi, I just wanted to express my gratitude to the team at the counter, both in Miami and Orlando. You made this experience so smooth for me, which meant a lot, especially being pregnant. Thank you again for being so attentive and for offering options that allowed me to have such a great experience. I really appreciate it!
Paola Firth Carvajal
Hi, I just wanted to express my gratitude to the team at the counter, both in Miami and Orlando. You made this experience so smooth for me, which meant a lot, especially being pregnant. Thank you again for being so attentive and for offering options that allowed me to have such a great experience. I really appreciate it!
Roxette Pérez
Everything was smooth and the cleaning of the building was 👏.
Orlando station is a very clean beautiful station , the staff are very helpful. A terrific experience
Michael YAMPAGLIA
Orlando station is a very clean beautiful station , the staff are very helpful. A terrific experience
The team member(s) you have stationed at entrance right before security is always helpful and kind. I'm always greeted with a smile and a greeting. Sometimes the app on my phone doesn't work and I need assistance to enter through the gate. I'm not there for a long time, as soon as the team member sees I am having an issue he is quick to help and I appreciate that. Whomever is at that security area is wonderful.
Heidi Monika Romer
The team member(s) you have stationed at entrance right before security is always helpful and kind. I'm always greeted with a smile and a greeting. Sometimes the app on my phone doesn't work and I need assistance to enter through the gate. I'm not there for a long time, as soon as the team member sees I am having an issue he is quick to help and I appreciate that. Whomever is at that security area is wonderful.
I was pleasantly surprised at the cleanliness, and welcoming design of the station and lounge. Compared to the airport it was a relaxing change of pace. ALSO our attendant the first half of the ride MCO to PB was so awesome. So welcoming and helpful to everyone on board. I don't think I heard him say no once, even when he didn't have the product that was being asked. It was an apology and an alternative. Awesome customer service skills.
amanda blaize
I was pleasantly surprised at the cleanliness, and welcoming design of the station and lounge. Compared to the airport it was a relaxing change of pace. ALSO our attendant the first half of the ride MCO to PB was so awesome. So welcoming and helpful to everyone on board. I don't think I heard him say no once, even when he didn't have the product that was being asked. It was an apology and an alternative. Awesome customer service skills.
The train ride was great I love that you place order online and it’s brought to you. Everything was clean and the service was very friendly
Lillian Y
The train ride was great I love that you place order online and it’s brought to you. Everything was clean and the service was very friendly
The clerk who attended to me at the station and processed my ticket was outstanding. They helped me to correct a mistake of my own doing and saved me from losing a connecting light.
Pedro Henrique Peixoto
The clerk who attended to me at the station and processed my ticket was outstanding. They helped me to correct a mistake of my own doing and saved me from losing a connecting light.
The train attendant was very nice and helpful, the train was clean and the snacks, lunch and beverages really add to an enjoyable experience!
Dana Thomas
The train attendant was very nice and helpful, the train was clean and the snacks, lunch and beverages really add to an enjoyable experience!
Gerard DiPreta
Nice way to relax before getting on the train.
Karla
The train was clean, on time and convenient.
Perfect Vacations
Comfort, cleanliness, WiFi
Highly recommend all aspects of the experience!! We live the Brightline and can’t wait for it to go to Tampa next!
Nathalie Cumbie
Highly recommend all aspects of the experience!! We live the Brightline and can’t wait for it to go to Tampa next!
gabriel smith
Staff was friendly and answered questions politely.
First time and really enjoyed the experience. Robbie was awesome! Much better than flying.
Ric Melvin
First time and really enjoyed the experience. Robbie was awesome! Much better than flying.
It is a very comfortable way to travel. The service was great and the ride enjoyable.
Gary Schindele
It is a very comfortable way to travel. The service was great and the ride enjoyable.
The ride itself was very comfortable, one person offered an elderly guest to store her oversized luggage for her and retrieve when she gets to her station. I thought that extremely thoughtful of him
Dianne Johnston
The ride itself was very comfortable, one person offered an elderly guest to store her oversized luggage for her and retrieve when she gets to her station. I thought that extremely thoughtful of him
comfortability and ability to have something to eat/drink and relax with no stress
Troy Brown
comfortability and ability to have something to eat/drink and relax with no stress
Rafael Castillo
Train was on time very clean the staff very helpful
My ride 2 days ago was the whole distance from Orlando to Miami on a packed train on a busy Friday. The train attendant Natasha made all the difference as she was absolutely amazing!!! She was very professional, pleasant, and attentive. My only criticism of previous Brightline rides has been the onboard service, despite always riding on Premium Class. All the previous train attendants seem to dislike their job, just go through the minimum motions, go by the aisle at the beginning of the trip and then disappear. Not Natasha, who obviously loves her job and it shows, plus kept pampering all the riders with continual contacts to ascertain what else we needed or wanted. Kudos to Natasha!!!
Joe Davila
My ride 2 days ago was the whole distance from Orlando to Miami on a packed train on a busy Friday. The train attendant Natasha made all the difference as she was absolutely amazing!!! She was very professional, pleasant, and attentive. My only criticism of previous Brightline rides has been the onboard service, despite always riding on Premium Class. All the previous train attendants seem to dislike their job, just go through the minimum motions, go by the aisle at the beginning of the trip and then disappear. Not Natasha, who obviously loves her job and it shows, plus kept pampering all the riders with continual contacts to ascertain what else we needed or wanted. Kudos to Natasha!!!
The entire experience is outstanding. Quick convenience of access, no long waits to board. The ride was relaxing and enjoyable and convenient. I was able to socialize with coworkers while still being work productive on my computer. Staff on the train was friendly and accommodating. The train departure in Orlando allows convenient car rental as well. Thank you for a job well done.
Rhonda Bachmann
The entire experience is outstanding. Quick convenience of access, no long waits to board. The ride was relaxing and enjoyable and convenient. I was able to socialize with coworkers while still being work productive on my computer. Staff on the train was friendly and accommodating. The train departure in Orlando allows convenient car rental as well. Thank you for a job well done.
If you would like to get 5-star reviews and remove negative reviews from Google, contact me via my profile; my contact details are listed there. Payment after work done.
It was everything, comfort, food, service, clean bathrooms, I loved it 👌 thank you
Caro Marquez
It was everything, comfort, food, service, clean bathrooms, I loved it 👌 thank you
I ride Brightline often. I spent over 2.5k last year in tickets alone. I do think you over charge but appreciate the economic impact you’re making. And the less stress of me driving has helped
Coyuca Jones
I ride Brightline often. I spent over 2.5k last year in tickets alone. I do think you over charge but appreciate the economic impact you’re making. And the less stress of me driving has helped
What a great 21st-century Railroad experience for commuting between major southern Florida cities. I love this!
JoAnne Davis
What a great 21st-century Railroad experience for commuting between major southern Florida cities. I love this!
Was my first time taking the train to WPB. nonI dea what to expect. surprised of how easy was.
Eduardo Rodriguez
Was my first time taking the train to WPB. nonI dea what to expect. surprised of how easy was.
I genuinely never leave reviews but they are so accommodating that I had to. I missed my train and they were able to get me on the next one. Additionally the workers are all so kind and the train is always very clean.
Theressa Dastine
I genuinely never leave reviews but they are so accommodating that I had to. I missed my train and they were able to get me on the next one. Additionally the workers are all so kind and the train is always very clean.
A premier ticket is well worth the experience. You have flexibility on your ticket, excellent lounge facilities including WiFi, priority boarding, 1st class treatment on board, wider seats, drinks, snacks and meal served during your journey, smooth ride and peace of mind. What more could you ask for?
Connie Mcinulty
A premier ticket is well worth the experience. You have flexibility on your ticket, excellent lounge facilities including WiFi, priority boarding, 1st class treatment on board, wider seats, drinks, snacks and meal served during your journey, smooth ride and peace of mind. What more could you ask for?
It’s just a comfortable and efficient way to travel. I can go see family in south Florida for the day and head back home to Orlando same day.
miss jones
It’s just a comfortable and efficient way to travel. I can go see family in south Florida for the day and head back home to Orlando same day.
The check-in was easy and fast. The ride so pleasant and on time. Will use the mode of transportation again to go between Miami and Orlando
beverly goldberger
The check-in was easy and fast. The ride so pleasant and on time. Will use the mode of transportation again to go between Miami and Orlando
Bernard Kahn
Easy and safe travel experience.
Ron W
All the Fiji water and pepsi and cookies and chips and the niceness of the staff!
All staff interactions were very positive! The staff are well trained and courteous. The whole experience far exceeded my expectations. I am looking forward to booking another trip in the future. I am very likely to look for more experiences along the route too. If the stations were expanded to central Florida attractions I would expect to be a much more frequent rider too.
Jerry Beck
All staff interactions were very positive! The staff are well trained and courteous. The whole experience far exceeded my expectations. I am looking forward to booking another trip in the future. I am very likely to look for more experiences along the route too. If the stations were expanded to central Florida attractions I would expect to be a much more frequent rider too.
The App is very user friendly and quick to use on the road traveling. Station and train were very clean and the staff friendly!
Jim Trowbridge
The App is very user friendly and quick to use on the road traveling. Station and train were very clean and the staff friendly!
Gorgeous station and so easy to take a train down south instead of driving. Plenty of amenities, low stress and helpful staff. Get oof the road (or short-hop air) for travel and catch this train. Makes you wish there were more "rail" to other destinations.
S B
Gorgeous station and so easy to take a train down south instead of driving. Plenty of amenities, low stress and helpful staff. Get oof the road (or short-hop air) for travel and catch this train. Makes you wish there were more "rail" to other destinations.
I am extremely excited that we have a train that gets straight to South Florida in no time! It’s conveniently located near the airport, clean, and the staff are professional. I will definitely be back! ⭐️⭐️⭐️⭐️⭐️
Ali
I am extremely excited that we have a train that gets straight to South Florida in no time! It’s conveniently located near the airport, clean, and the staff are professional. I will definitely be back! ⭐️⭐️⭐️⭐️⭐️
Second time riding Brightline from Orlando to Fort Lauderdale. The ride is comfort and the time flies by. The security at the Fort Lauderdale station are so friendly and helpful. Will be riding again.
Flydragon72
Second time riding Brightline from Orlando to Fort Lauderdale. The ride is comfort and the time flies by. The security at the Fort Lauderdale station are so friendly and helpful. Will be riding again.
Richelle and Kelly were absolute gems! Made the ride so smooth. Traveled from Orlando to FTL. Great trip!
Caitlyn Hankins
Richelle and Kelly were absolute gems! Made the ride so smooth. Traveled from Orlando to FTL. Great trip!
Mariana Villanueva
Clean always somebody to guided you and safe
As a person that has ADHD it is really hard for me to understand directions. Every staff member I spoke to were extremely nice and comforting and explained where I needed to go and it was nice and simple.
Mareeta Williams
As a person that has ADHD it is really hard for me to understand directions. Every staff member I spoke to were extremely nice and comforting and explained where I needed to go and it was nice and simple.
Both staff on the train from Orlando to Miami were courteous and pleasant. They considered all my needs and made the ride a really pleasant experience. They even reminded passengers to control their children, in a calm and respectful way.
Sonia Leslie
Both staff on the train from Orlando to Miami were courteous and pleasant. They considered all my needs and made the ride a really pleasant experience. They even reminded passengers to control their children, in a calm and respectful way.
patrick assad
Easy trip Orlando to pbi flew. By
M
Train seats were very comfortable and staff was professional and friendly
Great experience. Nice, clean, on time, great ambiance, noise levels kept to a minimum, friendly staff. Great job guys! thank you for offering such a great experience.
Mireya Cortes
Great experience. Nice, clean, on time, great ambiance, noise levels kept to a minimum, friendly staff. Great job guys! thank you for offering such a great experience.
My first time riding a Brightline train was an amazing experience. In just 2 minutes I booked the seat online. I got the ticket to ride to Fort Lauderdale. WiFi all the way!!! comfortable seats, very clean ambient. I felt I was in a five start train. I hope I can repeat it again soon and bring my family to enjoy it. I felt save riding this train and their location is fantastic for example if you came from Orlando Airport you just need to cross the terminal and you are at the train station.
Ana Santiago
My first time riding a Brightline train was an amazing experience. In just 2 minutes I booked the seat online. I got the ticket to ride to Fort Lauderdale. WiFi all the way!!! comfortable seats, very clean ambient. I felt I was in a five start train. I hope I can repeat it again soon and bring my family to enjoy it. I felt save riding this train and their location is fantastic for example if you came from Orlando Airport you just need to cross the terminal and you are at the train station.
Very nice lobby, loved the trip from Orlando to FLL. We ordered snacks, watched the scenery, and enjoyed the ride without the traffic. Trains are clean, service is fast, no stress.
N Z
Very nice lobby, loved the trip from Orlando to FLL. We ordered snacks, watched the scenery, and enjoyed the ride without the traffic. Trains are clean, service is fast, no stress.
This was my first trip on this train with my daughter, I must say we had a great experience, I would recommend it to my friends and family who wants to travel, the seats are very spacious and comfortable.
Carline Black
This was my first trip on this train with my daughter, I must say we had a great experience, I would recommend it to my friends and family who wants to travel, the seats are very spacious and comfortable.
The train ride is comfortable and relaxing. No traffic to deal with and I felt refreshed once I arrived in South Florida.
Francis Foster
The train ride is comfortable and relaxing. No traffic to deal with and I felt refreshed once I arrived in South Florida.
The station was very easy to access and move around. The amenities were enjoyable. All the staff that I encountered were very friendly!
S Kelley
The station was very easy to access and move around. The amenities were enjoyable. All the staff that I encountered were very friendly!
Roz Morris
The train was clean. The ride was timely and smooth. A great experience.
maria arreaza
(Translated by Google) Excellent service (Original) Excelente servicio
Ray Escobedo
Easy check in and smooth tide.
The overall trip was nice. It would’ve been nice if the seats gone back and were a little softer, but there was a soft clean ride. And the food wasn’t bad either we would definitely take it again
Barbara Terranova
The overall trip was nice. It would’ve been nice if the seats gone back and were a little softer, but there was a soft clean ride. And the food wasn’t bad either we would definitely take it again
Overall, great experience. Cleanliness and the train time options available.
Kisha Edwards
Overall, great experience. Cleanliness and the train time options available.
Super easy to board train at MCO, and trains/bathrooms were very clean and well maintained. Service staff were efficient & professional. I will use this train service again and I highly recommend it. Train ride was smooth & quiet and relaxing too. Booking online could not have been simpler. I only wish the MCO train stopped near Port Canaveral/Cocoa. That would be great for cruise vacationers flying into MCO
Marc x
Super easy to board train at MCO, and trains/bathrooms were very clean and well maintained. Service staff were efficient & professional. I will use this train service again and I highly recommend it. Train ride was smooth & quiet and relaxing too. Booking online could not have been simpler. I only wish the MCO train stopped near Port Canaveral/Cocoa. That would be great for cruise vacationers flying into MCO
First experience using the Premium Tickets. I enjoyed the complimentary food and beverages in the lounge and on-board. My only thought was to serve a beverage during the meal break obviously could have asked for one. Overal enjoyable trip, reasonable low rate.
DizTraveler
First experience using the Premium Tickets. I enjoyed the complimentary food and beverages in the lounge and on-board. My only thought was to serve a beverage during the meal break obviously could have asked for one. Overal enjoyable trip, reasonable low rate.
First time riding the Brightline. We were very impressed with the quality of service from beginning to finish. Clean, comfortable and on time.
Cheryl Harbottle
First time riding the Brightline. We were very impressed with the quality of service from beginning to finish. Clean, comfortable and on time.
Cassie Watson
Fantastic service from beginning to end. Clean, comfortable and on time.
Guylene Angrand
Onboarding process, spaciousness and comfort of ride was a huge plus.
Julian Moreira
Spacious, clean trains. On time.
meg callahan
Outstanding
christe orourke
The staff was kindhearted and professional, train ride was enjoyable.
Comfortable and easy to reach. If you hold a Premium ticket you have access to the Premium Lounge and you can snack while waiting to board. If you are not Premium you go à la carte and there are places to eat at in the rest of the station. Very pleasant place followed by a very good trip to South Florida reading and doing your work. This is a train station that is well above average for the U.S. and really anywhere.
James Adams
Comfortable and easy to reach. If you hold a Premium ticket you have access to the Premium Lounge and you can snack while waiting to board. If you are not Premium you go à la carte and there are places to eat at in the rest of the station. Very pleasant place followed by a very good trip to South Florida reading and doing your work. This is a train station that is well above average for the U.S. and really anywhere.
Easy to book through the app, baggage instructions were clear and easy to understand. Train experience was super fun. Train was clean and comfortable
Felicia Renee Phelan
Easy to book through the app, baggage instructions were clear and easy to understand. Train experience was super fun. Train was clean and comfortable
We took a premium ride this time. It wasn't worth the price. The seat i was in coming back to otown was filthy like someone's dirty shoes stood on it.
DJ Burghard
We took a premium ride this time. It wasn't worth the price. The seat i was in coming back to otown was filthy like someone's dirty shoes stood on it.
Está Esta es mi segunda vez que utilizo Brigtline es muy fácil y cómodo es relajante y puedes estudiar mientras vas a tu lugar.
carlos mazariegos
(Translated by Google) This is my second time using Brightline. It's very easy and convenient, relaxing, and you can study while you're on your way to your place. (Original) Está Esta es mi segunda vez que utilizo Brigtline es muy fácil y cómodo es relajante y puedes estudiar mientras vas a tu lugar.
On my return trip your employee Robbie did an outstanding job with his level of service! The entire experience was great! I will definitely be booking again.
Bob Nikrandt
On my return trip your employee Robbie did an outstanding job with his level of service! The entire experience was great! I will definitely be booking again.
Great way to travel from Orlando to Miami and back. Wonderful wheelchair service, with pleasant, thoughtful and helpful attitude of the staff. I am very grateful for this travel option.
Ann Malani
Great way to travel from Orlando to Miami and back. Wonderful wheelchair service, with pleasant, thoughtful and helpful attitude of the staff. I am very grateful for this travel option.
Willie Smith
The app is very friendly, easy to navigate
Sonia Green
The entire experience was great 👍
Dunia Machado
❤️
Clark Bar
Train was on time. Staff was great. Train was well maintained and clean
Clean cars and bathrooms are amazing. On time and a very enjoyable experience.
Steve Windl
Clean cars and bathrooms are amazing. On time and a very enjoyable experience.
I had an excellent experience with Brightline. Everything was super clean, well organized, and clearly communicated from start to finish. Even on the train, my attendant Chayanne was incredibly helpful and always on top of everything, making sure I had everything I needed throughout the trip. I will definitely be using this service again 100%.
Michael
I had an excellent experience with Brightline. Everything was super clean, well organized, and clearly communicated from start to finish. Even on the train, my attendant Chayanne was incredibly helpful and always on top of everything, making sure I had everything I needed throughout the trip. I will definitely be using this service again 100%.
The staff were all helpful. I called the helpline to ask about the premium upgrade and how to add bag check after the initial booking. They were very helpful.
Mark
The staff were all helpful. I called the helpline to ask about the premium upgrade and how to add bag check after the initial booking. They were very helpful.
Pam Alexander
Staff were great & the train was spotless. Food was delicious!
The train is immaculate. Seats are comfortable and very clean. There is enough space to stretch out or work quietly on your laptop or device. I was highly impressed.
Keisha B
The train is immaculate. Seats are comfortable and very clean. There is enough space to stretch out or work quietly on your laptop or device. I was highly impressed.
My husband and I recently took our first Brightline train from Orlando to Fort Lauderdale. I was nervous about taking the train because I’m Claustrophobic. Alexander was our attendant and he was so kind and helped me with all my questions. He was so helpful with all the guests he encountered around us. We were impressed with his kindness and helpfulness.
DawnMarie Caulson
My husband and I recently took our first Brightline train from Orlando to Fort Lauderdale. I was nervous about taking the train because I’m Claustrophobic. Alexander was our attendant and he was so kind and helped me with all my questions. He was so helpful with all the guests he encountered around us. We were impressed with his kindness and helpfulness.
Pleasant experience, from booking ,to the lounge facilities at Orlando Station to the comfortable journey, made even more enjoyable by the excellent services of Hiram, our attendant. kept us well fed with constant supply of food,snacks, beverages!
Prasen Prasad
Pleasant experience, from booking ,to the lounge facilities at Orlando Station to the comfortable journey, made even more enjoyable by the excellent services of Hiram, our attendant.kept us well fed with constant supply of food,snacks, beverages!
Very nice building, the people were so amazing and helpful. I went to pick up my uncle and they were so helpful.
Beatrice
Very nice building, the people were so amazing and helpful. I went to pick up my uncle and they were so helpful.
Leo, Anthony and Linda WOW. WOW, YOU GUYS ARE AMAZING. I LOST MY TRAIN, BUT YOU GUYS MADE IT SEEM SO EFFORTLESS TO HELP ME GET THE NEXT ONE AND YOU GAVE ME SO MUCH KINDNESS AND CARE. YOU’RE ABSOLUTELY INCREDIBLE. THANK YOU SO MUCH ♥️♥️♥️
Pablo Gonzalez
Leo, Anthony and Linda WOW. WOW, YOU GUYS ARE AMAZING. I LOST MY TRAIN, BUT YOU GUYS MADE IT SEEM SO EFFORTLESS TO HELP ME GET THE NEXT ONE AND YOU GAVE ME SO MUCH KINDNESS AND CARE. YOU’RE ABSOLUTELY INCREDIBLE. THANK YOU SO MUCH ♥️♥️♥️
Michelle and Douglas at the front desk, Douglas on the floor. These are the names I remember but all the staff members are attentive on most occasions. Awesome experience. 👍💝💝💝
Michelle H
Michelle and Douglas at the front desk, Douglas on the floor. These are the names I remember but all the staff members are attentive on most occasions. Awesome experience.👍💝💝💝
Was amazing! Wish it went farther. Would never take a plane again. So easy to get on/off. Clean, fast and affordable. Please make more track Brightline! All the way to Atlanta!
Deva Prather
Was amazing! Wish it went farther. Would never take a plane again. So easy to get on/off. Clean, fast and affordable. Please make more track Brightline! All the way to Atlanta!
The train ride from Orlando to Boca Raton was mostly peaceful and relaxing. However, drop off and pick up in Orlando is a disaster due to poor traffic route with only one way in/out to the same drop off/pick up area.
Randee Workowski
The train ride from Orlando to Boca Raton was mostly peaceful and relaxing. However, drop off and pick up in Orlando is a disaster due to poor traffic route with only one way in/out to the same drop off/pick up area.
Chayanne thank you for everything you made my wife and me feel comfortable and happy. Always smiling, always helpful. You truly care about your passengers. People like you make Brightline special.
Joelo Guadalupe
Chayanne thank you for everything you made my wife and me feel comfortable and happy. Always smiling, always helpful. You truly care about your passengers. People like you make Brightline special.
Everyone is professional, helpful and genuinely nice. Don't lose that! As much as I travel that is rare.
Kevin Armantrout
Everyone is professional, helpful and genuinely nice. Don't lose that! As much as I travel that is rare.
Maria Fabiola Martinez
My daughter love it!
Ferd Vega
Very organized. My only suggestion is to increase the food choices at the bar. Brightline missed the mark by not expanding into a small restaurant. I purchased a cuban sandwich for $15+ that looked and tasted like anything like one. I'd gladly pay more for better quality food.
I Had such a good time on the train yesterday. Chayanne was awesome and very professional made the ride super enjoyable Thank you for everything. Just keep doing what you’re doing you're the best.
Julio Sanabria
I Had such a good time on the train yesterday. Chayanne was awesome and very professional made the ride super enjoyable Thank you for everything. Just keep doing what you’re doing you're the best.
Beautiful station. Although it's huge from the outside, and the ceilings are high, it felt kind of close to capacity on a Friday at noon. Going to be curious if it eventually is known for being totally overcrowded.
Dave Knode
Beautiful station. Although it's huge from the outside, and the ceilings are high, it felt kind of close to capacity on a Friday at noon. Going to be curious if it eventually is known for being totally overcrowded.
Easy and I was able to book with a discount. We are elderly and the lower the price the more we can afford it and go more times to visit our son. Very nice way to travel
Nery Danger
Easy and I was able to book with a discount. We are elderly and the lower the price the more we can afford it and go more times to visit our son. Very nice way to travel
The overall service is consistently great. The young gentleman who was in my cabin on the trip down was outstanding - I would hire him for my business and that is not a common thought.
Jeffrey Irwin
The overall service is consistently great. The young gentleman who was in my cabin on the trip down was outstanding - I would hire him for my business and that is not a common thought.
The clean station, easy security check, boarding process and overall smooth quiet ride
Helena Vazquez
The clean station, easy security check, boarding process and overall smooth quiet ride
Such lovely people working there, and at the Ft. Lauderdale Station as well! So sweet and helpful! THANK YOU!
Robin Lipman
Such lovely people working there, and at the Ft. Lauderdale Station as well! So sweet and helpful! THANK YOU!
Ricauter Herrera
(Translated by Google) I love traveling on Brightline (Original) Me encanta viajar en Brightline
Adrian Mendoza Bracho
(Translated by Google) Excellent service and problem-solving. (Original) Excelente atención y solución de problemas.
Shawron Casey
The ride was relaxing and peaceful. The space was comfortable
Yadira Camargo
Convenience, Comfort, and Reliability
Jose Padilla
Great, love it another way to transport to orlando
Love this train and the service,will be taking it again at least 2 more times this year and looking forward to it.
Kathy Roberts
Love this train and the service,will be taking it again at least 2 more times this year and looking forward to it.
Michael Altieri
Super clean and comfortable. The station is big and impressive.
Robert Ayala
just always a pleasant ride
Allana Milburn
Inexpensive, clean, roomy, comfortable, clean!
The onboard staff on both the outbound and the return journeys were very kind and dedicated. They made us feel well taken care of. Congratulations!
Alexandra Pereira
The onboard staff on both the outbound and the return journeys were very kind and dedicated. They made us feel well taken care of. Congratulations!
Gaby Alava
Fast and organised station. Good access.
The lady in charge of the food and safety instructions in the train was very helpful when we arrived in the station. My daughter was kind of moving too slowly and this lady helped with the luggage and made sure we got off the train safely.
Manu Golban
The lady in charge of the food and safety instructions in the train was very helpful when we arrived in the station. My daughter was kind of moving too slowly and this lady helped with the luggage and made sure we got off the train safely.
Hilton Haddock
Friendly and Efficient Crew
I had an excellent experience with Brightline from West Palm Beach to Miami thanks to the lead Chayanne. He was extremely polite, friendly, and attentive the entire trip. Anytime I needed assistance, he was there right away. His professionalism was matched by his great sense of humor, which made the ride even more enjoyable. Chayanne’s customer service was truly outstanding we need more people like him representing Brightline. Thank you for making my travel experience amazing
Edlee Valentin
I had an excellent experience with Brightline from West Palm Beach to Miami thanks to the lead Chayanne. He was extremely polite, friendly, and attentive the entire trip. Anytime I needed assistance, he was there right away. His professionalism was matched by his great sense of humor, which made the ride even more enjoyable. Chayanne’s customer service was truly outstanding we need more people like him representing Brightline. Thank you for making my travel experience amazing
I just want to give a huge THANK YOU to Chayanne the train attendant on my Brightline trip from Miami to Orlando. He was beyond amazing Super polite, funny, and went out of his way to make sure I was comfortable the whole time. Every time I needed something even the smallest thing he was right there with a smile. You can tell he really loves what he does and cares about the passengers. That kind of attitude makes a big difference. His energy made the trip feel special, and it’s people like him that make Brightline stand out.
Ragelion46
I just want to give a huge THANK YOU to Chayanne the train attendant on my Brightline trip from Miami to Orlando. He was beyond amazing Super polite, funny, and went out of his way to make sure I was comfortable the whole time. Every time I needed something even the smallest thing he was right there with a smile. You can tell he really loves what he does and cares about the passengers. That kind of attitude makes a big difference. His energy made the trip feel special, and it’s people like him that make Brightline stand out.
Extremely easy process, very modern, clean and signage is great. The premium ride was excellent, comfortable, quiet, and plush. Truly enjoyed my travel on Brightline Premium.
Fredricka WIlliams
Extremely easy process, very modern, clean and signage is great. The premium ride was excellent, comfortable, quiet, and plush. Truly enjoyed my travel on Brightline Premium.
The premium lounge was very clean, inviting quiet, more privacy, comfortable and great assortment of refreshments and wonderful view.
Freddie Williams
The premium lounge was very clean, inviting quiet, more privacy, comfortable and great assortment of refreshments and wonderful view.
The crew was amazing & it was so relaxing & nice. The food & beverages were a great bonus. Such a pleasant experience!
Amanda Jones
The crew was amazing & it was so relaxing & nice. The food & beverages were a great bonus. Such a pleasant experience!
Rode the 530 am train on 4.4. premium to Miami for a Tiktok event Jesenia was the sweetest and was the nicest train attendent .. I rode the train back the same day at 8:43 in train 3 premium and the guy was literally and angel and was great and kind.. great experience.
Nadiya Jusino
Rode the 530 am train on 4.4. premium to Miami for a Tiktok event Jesenia was the sweetest and was the nicest train attendent .. I rode the train back the same day at 8:43 in train 3 premium and the guy was literally and angel and was great and kind.. great experience.
The ride was comfortable and relaxing and the wifi made my trip worth every penny.
Brian Ducharme
The ride was comfortable and relaxing and the wifi made my trip worth every penny.
Eiver Canedo
All great
STEVEN DAVIES
Easy pickup and drop off
Dee Purvis
Always excellent
A little bit pricey. Customer service super, excellent. Very clean confortable seat. Quiet environment. I liked it. I recommend it.
DONALD “MACKENZIE”
A little bit pricey. Customer service super, excellent. Very clean confortable seat. Quiet environment. I liked it. I recommend it.
Karen Johnson
Clean, comfortable on-time ride with friendly staff.
Very organized. My only suggestion is to increase the food choices at the bar. Brightline missed the mark by not expanding into a small restaurant. I purchased a cuban sandwich for $15+ that looked and tasted like anything like one. I'd gladly pay more for better quality food.
I really appreciated how clean the seating area was, as well as the restroom. The signs make it so easy to navigate through the station! Plus the boarding process, it really makes me appreciate that I chose to go on train instead of a plane.
Jocelyn Saucedo Valencia
I really appreciated how clean the seating area was, as well as the restroom. The signs make it so easy to navigate through the station! Plus the boarding process, it really makes me appreciate that I chose to go on train instead of a plane.
I enjoy traveling Brightline. The seats are comfortable, staff is friendly. I don’t have to drive 😊
Improvement suggestion on food options on the station and on train
Catina Christian
I enjoy traveling Brightline. The seats are comfortable, staff is friendly. I don’t have to drive 😊 Improvement suggestion on food options on the station and on train
E Young
Amazing punctuality and organization.
Alberto Fernandez
All of them
Chris Snow
Staff members were fantastic and it was a comfortable ride.
Clean place, unfortunately there was a 1:30 hour delay. But train very clean
Eddie Silva
Clean place, unfortunately there was a 1:30 hour delay. But train very clean
The train was clean and on time and staff is very courteous. The ability to order a meal to your seat is also an exceptional service delivery
LadyShen
The train was clean and on time and staff is very courteous. The ability to order a meal to your seat is also an exceptional service delivery
Jenny Sandoval
(Translated by Google) Excellent service and food (Original) Excelente servicio y comida
Ricardo Cedeno
Good station, clean and comfortable.
The whole experience was comforting and an easy way to travel without the hassle of driving yourself.
Niesha Stokes
The whole experience was comforting and an easy way to travel without the hassle of driving yourself.
It was so pleasant and when a loud phone talker entered our cabin, the conductor moved swiftly to explain the rules. Incredibly fast and convenient and in first class they provide food and drink at your seat. Why drive?
Chuck Hector
It was so pleasant and when a loud phone talker entered our cabin, the conductor moved swiftly to explain the rules. Incredibly fast and convenient and in first class they provide food and drink at your seat. Why drive?
Friendly staff, clean environment, great service, hassle free boarding.
Bobby Strickland
Friendly staff, clean environment, great service, hassle free boarding.
After my Delta flight was cancelled and leaving me stranded in Orlando, the option of having this train ride was a life saver. It was awesome the train could be caught from airport which made things a lot easier since I had no transportation if located at a different location. The ease of booking the train was great. The waiting area for train was nice. The actual train ride was enjoyable. Super smooth ride, comfy seats and areas to make phone calls. Clean and spacious bathroom on board. And the option of order food was a cherry on top.
Kristine Rank
After my Delta flight was cancelled and leaving me stranded in Orlando, the option of having this train ride was a life saver. It was awesome the train could be caught from airport which made things a lot easier since I had no transportation if located at a different location. The ease of booking the train was great. The waiting area for train was nice. The actual train ride was enjoyable. Super smooth ride, comfy seats and areas to make phone calls. Clean and spacious bathroom on board. And the option of order food was a cherry on top.
Pat Myers
No traffic to deal with relaxing ride to Orlando.
Loved the train station facilities and the ease of the parking to boarding process. The guest services desk was helpful, and Robbie on the Orlando to Miami portion was extremely attentive. The seat was comfortable, and there was a good selection of refreshments, drinks, and food both during the trip and in the premium lounge. The only issue right now is the driving to and from the station since we live in Doral. Looking forward to trying the express bus route from Dolphin Station to downtown in the near future. It would be helpful to have some reassurance from Brightline and Miami Dade Transit that the route is well monitored, secure, and clearly connected to the station. Overall, a smooth and well organized experience.
Lucy Rios
Loved the train station facilities and the ease of the parking to boarding process. The guest services desk was helpful, and Robbie on the Orlando to Miami portion was extremely attentive. The seat was comfortable, and there was a good selection of refreshments, drinks, and food both during the trip and in the premium lounge. The only issue right now is the driving to and from the station since we live in Doral. Looking forward to trying the express bus route from Dolphin Station to downtown in the near future. It would be helpful to have some reassurance from Brightline and Miami Dade Transit that the route is well monitored, secure, and clearly connected to the station. Overall, a smooth and well organized experience.
JOAN PALMER
Brightline station was clean and easy to board
The stations are clean and comfortable. There are a variety of refreshments available and I get to avoid the hassle of traffic.
karen Hanson
The stations are clean and comfortable. There are a variety of refreshments available and I get to avoid the hassle of traffic.
Train arrived on time; it was clean and the seats were comfortable and the journey smooth.
Roxanne Brancker
Train arrived on time; it was clean and the seats were comfortable and the journey smooth.
We take the Brightline whenever we can - it is a safer, easier, less-stressful means of travel than driving, and the stations and trains are always clean, the staff are polite and friendly, the food and drink options are simple but delicious, and the entire experience is pleasant. And the large restrooms on the train (that include a baby changing station) make long trips to south Florida much easier than a car ride with a young child, and it is nice to be able to work on a remote device if needed while traveling.
Gregory Territo
We take the Brightline whenever we can - it is a safer, easier, less-stressful means of travel than driving, and the stations and trains are always clean, the staff are polite and friendly, the food and drink options are simple but delicious, and the entire experience is pleasant. And the large restrooms on the train (that include a baby changing station) make long trips to south Florida much easier than a car ride with a young child, and it is nice to be able to work on a remote device if needed while traveling.
It was easy and convenient right from the beginning with booking online to train ride experience. This was my first time taking the Brightline train and I did have a great experience. I will definitely consider again if I’m going to South FL. This was much easier and convenient option than driving. Price was also reasonable and all the train service representatives were so nice and helpful from members at stations to onboard members. It was a very comfortable ride and safe trip. I really enjoyed the experience.
Ryoko Overmyer
It was easy and convenient right from the beginning with booking online to train ride experience. This was my first time taking the Brightline train and I did have a great experience. I will definitely consider again if I’m going to South FL. This was much easier and convenient option than driving. Price was also reasonable and all the train service representatives were so nice and helpful from members at stations to onboard members. It was a very comfortable ride and safe trip. I really enjoyed the experience.
Robbie was an amazingly attentive, friendly, helpful and professional attendant. The snacks hit the spot and both the Orlando and Miami terminals were well designed and clean with excellent signage. All in all a very positive and seamless experience.
Margey Meyer
Robbie was an amazingly attentive, friendly, helpful and professional attendant. The snacks hit the spot and both the Orlando and Miami terminals were well designed and clean with excellent signage. All in all a very positive and seamless experience.
Train was comfortable and on time and had plenty of outlets for your electronics.
Destiny *
Train was comfortable and on time and had plenty of outlets for your electronics.
I really loved my experience. It was easy check in, clean and I made it to my destination on time. The only thing I can say is that the seats are a bit uncomfortable and I wish it was more comfortable for me to take a nap before I got to Orlando but I will definitely use Brightline again.
Kathleen Sanchez
I really loved my experience. It was easy check in, clean and I made it to my destination on time. The only thing I can say is that the seats are a bit uncomfortable and I wish it was more comfortable for me to take a nap before I got to Orlando but I will definitely use Brightline again.
The woman who was servicing our car was friendly and community driven. It felt like our car was a special little world
Phaedra Mastrocola
The woman who was servicing our car was friendly and community driven. It felt like our car was a special little world
Jason Reither
The service was great, premium experience was fantastic
The stress free travel to south Florida the prices are a bit expensive I will always choose BL over driving when I can afford it.
Gerard S
The stress free travel to south Florida the prices are a bit expensive I will always choose BL over driving when I can afford it.
Both Orlando and Miami Brightline stations were nice, clean, and had plenty of space to lounge while waiting to board train. The trains were also nice and clean. It felt amazing to be able to sit back, relax, enjoy the view, and let Brightline take me to Miami from Orlando and then back again. No stress of driving, just relaxing. Stops at the other stations were quick, only a couple minutes, and then we were on our way again.
Christopher
Both Orlando and Miami Brightline stations were nice, clean, and had plenty of space to lounge while waiting to board train. The trains were also nice and clean. It felt amazing to be able to sit back, relax, enjoy the view, and let Brightline take me to Miami from Orlando and then back again. No stress of driving, just relaxing. Stops at the other stations were quick, only a couple minutes, and then we were on our way again.
From the Departure station and Premium lounge at MCO thru the very comfortable , quiet effecient ride with great service, thru arrival at WPB, a perfect travel experience
Ken Bloom
From the Departure station and Premium lounge at MCO thru the very comfortable , quiet effecient ride with great service, thru arrival at WPB, a perfect travel experience
Very friendly app to book and buy your tickets with a lot of scheduling time and seat availabilities to pick from. Beautifull station. Very punctual. Nice ride back home.
Rosalba Fico
Very friendly app to book and buy your tickets with a lot of scheduling time and seat availabilities to pick from. Beautifull station. Very punctual. Nice ride back home.
very attentive and friendly team members onboard the train. it's a little faster but mostly just a much better comfy train and seats. we took it from Miami to Orlando and we think it's the best way to travel, so much better as a flight.
Mouse Tolliver
very attentive and friendly team members onboard the train. it's a little faster but mostly just a much better comfy train and seats. we took it from Miami to Orlando and we think it's the best way to travel, so much better as a flight.
Jerry J Castillo Sr.
The station is nice but the loading and unloading could be hectic
Gabriel Bugueño
Easy purchase and shipping process.
Brightline makes our trips to S Florida much less stressful without need to drive.
Debra Wingo
Brightline makes our trips to S Florida much less stressful without need to drive.
Antoinette Neely
Efficient on time service
Shonda Raiford
Brightline is the best train ever
Richard Pagnotta Sr
The attendants in Premium Class were very courteous and attentive.
Primera experiencia y me encantó! Las instalaciones, los asientos. Solo espero que hayan mas puntos
Jesse Juliao Castillo
(Translated by Google) First time here and I loved it! The facilities, the seats. I just hope there are more locations. (Original) Primera experiencia y me encantó! Las instalaciones, los asientos. Solo espero que hayan mas puntos
Ana Varona
Premium chairs were very comfortable. Food and drink service was consistent.
Norma Grayson
I feel that you guys need to do senior rates
Jesús Ramos
It was completely worth it. It was very comfortable, I even fell asleep.
Almost took Amtrak to West Palm Beach, but my brother-in-law suggested Brightline. I bought my ticket on the website (very easy). The Orlando station looked like a tiny airport. It was bright and airy inside. Took the escalator up to the waiting area, found and dropped off my bag with the staffer, who was very nice and answered my questions patiently. My sister and I sat in the outer waiting area and schmoozed until 45 minutes before boarding. Once I went through security I found a seat quickly. They have a store, bathrooms and a restaurant, Mary, Mary where you can have a drink and something to eat. There are two tracks. The train is very nice and clean. The seats are comfortable with wide windows. I would travel Brightline anytime. I highly recommend them.
Taina Bell
Almost took Amtrak to West Palm Beach, but my brother-in-law suggested Brightline. I bought my ticket on the website (very easy). The Orlando station looked like a tiny airport. It was bright and airy inside. Took the escalator up to the waiting area, found and dropped off my bag with the staffer, who was very nice and answered my questions patiently. My sister and I sat in the outer waiting area and schmoozed until 45 minutes before boarding. Once I went through security I found a seat quickly. They have a store, bathrooms and a restaurant, Mary, Mary where you can have a drink and something to eat. There are two tracks. The train is very nice and clean. The seats are comfortable with wide windows. I would travel Brightline anytime. I highly recommend them.
Antonio Hernandez
This place is very nice very clean. Easy to navigate, friendly staff
We loved the comfort of the ride, food and drinks were outstanding as well. All the premier pre-boarding lounge was excellent!
Chris Long
We loved the comfort of the ride, food and drinks were outstanding as well. All the premier pre-boarding lounge was excellent!
The "check-in" process was smooth, requiring a simple scan of the QR code for entry into the terminal.
Crystal Manphool
The "check-in" process was smooth, requiring a simple scan of the QR code for entry into the terminal.
Both attendants were a breath of fresh air! The customer service was soooo great! I would ride just to see their smiles again! Truly
Esha Mae
Both attendants were a breath of fresh air! The customer service was soooo great! I would ride just to see their smiles again! Truly
Stephan Dembinsky
Nice ride, good service from everyone. Very enjoyable.
Barbara Jones
Excellent experience at every point !
Angel Negron
Servers were very attentive and friendly
They were so nice, helpful, and responsive. Amazing guest service going to my destination as well as the return back home!
Elle Baker
They were so nice, helpful, and responsive. Amazing guest service going to my destination as well as the return back home!
Carlos
5 stars
The crew was absolutely amazing. I think Brandon is the name of the person who attended my trip to Orlando / Miami, and he was wonderful.
Andrea Mejia
The crew was absolutely amazing. I think Brandon is the name of the person who attended my trip to Orlando / Miami, and he was wonderful.
Great ride, very clean, awesome attendants, was able to sleep the whole trip from Orlando to Miami. My first train ride ever and absolutely loved it.
Jose R. Pacheco (Ricky)
Great ride, very clean, awesome attendants, was able to sleep the whole trip from Orlando to Miami. My first train ride ever and absolutely loved it.
Stations are clean and organized. The seats were comfortable, the ride was safe.
Alejandra Daggy
Stations are clean and organized. The seats were comfortable, the ride was safe.
Comfortable ride, spacious seating, enjoyed the complimentary alcoholic beverages
bryan starratt
Comfortable ride, spacious seating, enjoyed the complimentary alcoholic beverages
genoveva caminero
(Translated by Google) Excellent service (Original) Excelente servicio
Terry Maynard
clean left and arrived on time comfortable enjoyed the view along the way
Everyone was very kind and helpful. Also things were well labeled and easy to find.
Patrricia McIntyre
Everyone was very kind and helpful. Also things were well labeled and easy to find.
It was a very Pleasant ride very clean atmosphere, very easy to commute ! I loved it 🥰
Carmen Burgos
It was a very Pleasant ride very clean atmosphere, very easy to commute ! I loved it 🥰
Very comfortable, clean and peaceful journey. Plenty of refreshments offered. The 3.5hr journey passed so quickly because of this.
Trisha Burke
Very comfortable, clean and peaceful journey. Plenty of refreshments offered. The 3.5hr journey passed so quickly because of this.
The team was fast friendly and d I don't mess around we were so efficient at each stop ,and efficient when ordering food it felt like mere minutes a d everything ordered was being brought to you with a smile , also picking up trash and taking out trash and empty food containers the staff was on it also funny and charming announcements on the speakers.
Matthew Wright
The team was fast friendly and d I don't mess around we were so efficient at each stop ,and efficient when ordering food it felt like mere minutes a d everything ordered was being brought to you with a smile , also picking up trash and taking out trash and empty food containers the staff was on it also funny and charming announcements on the speakers.
Such a lovely experience. One of the trips was delayed but outside of that, the ride was so smooth and the train so clean. I loved that I could sip on some wine as I watched the beautiful scenery as the train went by. It was also relatively quiet. Truly can't wait to ride the brightline again. 10/10 and highly would recommend.
LeAnn Louis
Such a lovely experience. One of the trips was delayed but outside of that, the ride was so smooth and the train so clean. I loved that I could sip on some wine as I watched the beautiful scenery as the train went by. It was also relatively quiet. Truly can't wait to ride the brightline again. 10/10 and highly would recommend.
Rob Walker
The app is good and easy to use
Everyone on the train was very nice and helpful. I would definitely recommend it to everyone
Patricia Reynolds
Everyone on the train was very nice and helpful. I would definitely recommend it to everyone
Theresa Mason
Easy to reserve. Station is efficient. Trains are comfortable
The premium experience was a perfect start to our vaca. It took a lot of people to make the trip enjoyable from end to end. From the friendly staff greeting us into the Brightline check-in area, baggage handling, security, and the staff that personally welcomed us into the premium lounge, and guided us to the correct track. The staff on the train (super fantastic!) , and the departure was super smooth! Pointing one person out would be extremely difficult, when it took a lot of people to make our Brightline experience rememberable.. I have absolutely grown to love Brightline for those very reasons, and now our preferred way to travel on Brightline is premium!! WOW! what a difference that makes!!
David Lascell
The premium experience was a perfect start to our vaca. It took a lot of people to make the trip enjoyable from end to end. From the friendly staff greeting us into the Brightline check-in area, baggage handling, security, and the staff that personally welcomed us into the premium lounge, and guided us to the correct track. The staff on the train (super fantastic!) , and the departure was super smooth! Pointing one person out would be extremely difficult, when it took a lot of people to make our Brightline experience rememberable.. I have absolutely grown to love Brightline for those very reasons, and now our preferred way to travel on Brightline is premium!! WOW! what a difference that makes!!
Convenience from Miami Beach. Convenience of taking a train to Orlando. Stations were clean and nice. The trains were clean and comfortable.
Jackie Kerin
Convenience from Miami Beach. Convenience of taking a train to Orlando. Stations were clean and nice. The trains were clean and comfortable.
Todo fue muy fácil entramos a verificar precio y en menos de 30 minutos ya estabamos en el tren.
Vilmarie Collazo
(Translated by Google) Everything was very easy; we went in to check the price and in less than 30 minutes we were already on the train. (Original) Todo fue muy fácil entramos a verificar precio y en menos de 30 minutos ya estabamos en el tren.
I was booked on a later train but arrived early. The guest services was able to get me on an earlier train within 5 minutes of its departure. I was very happy.
Jane McMillan
I was booked on a later train but arrived early. The guest services was able to get me on an earlier train within 5 minutes of its departure. I was very happy.
This was my first trip on the brightline. Guest Services helped me feel comfortable and made sure I knew what I needed to do. They also made it extremely easy for me to switch over to an earlier train.
Gene Arnold
This was my first trip on the brightline. Guest Services helped me feel comfortable and made sure I knew what I needed to do. They also made it extremely easy for me to switch over to an earlier train.
The train is not faster than a bus trip of the same distance. I wonder if the trip will be shorter in the future l.
Teodoro Quijano
The train is not faster than a bus trip of the same distance. I wonder if the trip will be shorter in the future l.
Very clean, very accommodating, station well lit, very secure, very pleasurable experience
philip steinberg
Very clean, very accommodating, station well lit, very secure, very pleasurable experience
Right on time which is extremely important when traveling moreover the train was clean and comfortable
Katie Medrano-Escobar
Right on time which is extremely important when traveling moreover the train was clean and comfortable
Satisfied with the service from start to finish. One recommendation though - it would be helpful if staff were more visible in the cabins for those occasions when passengers insist on being loud on their phones.
Merlin Brookes-Romney
Satisfied with the service from start to finish. One recommendation though - it would be helpful if staff were more visible in the cabins for those occasions when passengers insist on being loud on their phones.
This was our first train trip on Brightline. The staff was very competent and helpful, and the ride was a wonderful interlude of peace. So much better than flying.
Angela Dressel
This was our first train trip on Brightline. The staff was very competent and helpful, and the ride was a wonderful interlude of peace. So much better than flying.
Love the ride , it was in the most difficult time from , Orlando International AirPort, they had canceled my ticket 3 times do to storm , and it was very convenient to go to Boca Raton and stay with Family, until I can get another Flight, was great getting there also as expected, thank you.
Madeline Rivera
Love the ride , it was in the most difficult time from , Orlando International AirPort, they had canceled my ticket 3 times do to storm , and it was very convenient to go to Boca Raton and stay with Family, until I can get another Flight, was great getting there also as expected, thank you.
Great experience and service. My family and I wanted to go on vacation to Orlando Disneyworld and didn’t want to deal with driving w 3 kids and paying for parking. We took the train from Miami to Orlando on Sunday evening and had a smooth and seamless ride. Our server attendant Luciano made sure we had our drinks and snacks in a prompt manner and friendly service. Def recommend, to avoid traffic, parking and a long car ride.
Al Miranda
Great experience and service. My family and I wanted to go on vacation to Orlando Disneyworld and didn’t want to deal with driving w 3 kids and paying for parking. We took the train from Miami to Orlando on Sunday evening and had a smooth and seamless ride. Our server attendant Luciano made sure we had our drinks and snacks in a prompt manner and friendly service. Def recommend, to avoid traffic, parking and a long car ride.
Another great experience on the Brightline! While it was a bumpy start with our train getting rescheduled, in the end we got on board on the next train just 15 min later. On board, Jessica made the trip very smooth and quickly adapts to all scenarios. A true leader! She's very calm and welcoming for a very full itinerary. She has excellent interpersonal skills and makes you feel like you come first. I'll always ride Brightline when traveling from Orlando to Miami! My expectations are exceeded everytime!
Stephany Echavarria
Another great experience on the Brightline! While it was a bumpy start with our train getting rescheduled, in the end we got on board on the next train just 15 min later. On board, Jessica made the trip very smooth and quickly adapts to all scenarios. A true leader! She's very calm and welcoming for a very full itinerary. She has excellent interpersonal skills and makes you feel like you come first. I'll always ride Brightline when traveling from Orlando to Miami! My expectations are exceeded everytime!
Jamal made this trip from Orlando to Miami honestly one of the best I’ve had. I ride Brightline all the time, usually round trip between Orlando and Miami, about 2 to 4 times a month for the past couple years. I almost always book premium, so I’ve seen a lot of attendants, and Jamal really stands out. You can just tell he loves what he does. He’s always smiling, super welcoming, and talks to everyone like they’re someone he’s known forever. It doesn’t feel forced or like he’s just doing his job, it feels genuine. I actually caught myself watching how he interacted with people because it was that noticeable. He goes out of his way to make the experience better without making it a big deal, and it really makes a difference. People like Jamal are exactly why I keep choosing Brightline. Seriously great experience.
Aaron Martin
Jamal made this trip from Orlando to Miami honestly one of the best I’ve had. I ride Brightline all the time, usually round trip between Orlando and Miami, about 2 to 4 times a month for the past couple years. I almost always book premium, so I’ve seen a lot of attendants, and Jamal really stands out. You can just tell he loves what he does. He’s always smiling, super welcoming, and talks to everyone like they’re someone he’s known forever. It doesn’t feel forced or like he’s just doing his job, it feels genuine. I actually caught myself watching how he interacted with people because it was that noticeable. He goes out of his way to make the experience better without making it a big deal, and it really makes a difference. People like Jamal are exactly why I keep choosing Brightline. Seriously great experience.
Serafin Martinez
Super efficient and clean
When I arrived at the station in Orlando I was so impressed from the customer service to the layout of the facility very well done and I'm going to recommend my friends they have to have Brightline experience and on the way back to Orlando I accidentally got on the train earlier in Miami than I was supposed to and you all were able to accommodate me
Sherkila Shaw
When I arrived at the station in Orlando I was so impressed from the customer service to the layout of the facility very well done and I'm going to recommend my friends they have to have Brightline experience and on the way back to Orlando I accidentally got on the train earlier in Miami than I was supposed to and you all were able to accommodate me
The train was clean and comfortable. The stations are easy to navigate and offer several amenities. This was my first time traveling from Orlando to Miami using the rail system. My family and I will be using it again for future trips.
matthew waggoner
The train was clean and comfortable. The stations are easy to navigate and offer several amenities. This was my first time traveling from Orlando to Miami using the rail system. My family and I will be using it again for future trips.
Everyone I encountered that worked for brightline was so helpful and friendly. The comfort on the train is amazing and far superior than an airplane. Alcoholic beverage selection was great too along with the snack variety. Really terrific experience for my first time and I’ll gladly do this again in the future! I booked premium which was great for the longer trip from Orlando to FLL.
Tim Pokraka
Everyone I encountered that worked for brightline was so helpful and friendly. The comfort on the train is amazing and far superior than an airplane. Alcoholic beverage selection was great too along with the snack variety. Really terrific experience for my first time and I’ll gladly do this again in the future! I booked premium which was great for the longer trip from Orlando to FLL.
Unique Sounds
Comfortable safe reliable transportation at a great price
Actually the getting on and off as well the train ride was great. A lot better than airplanes.
Pat C
Actually the getting on and off as well the train ride was great. A lot better than airplanes.
⭐️⭐️⭐️⭐️⭐️ Brightline Orlando I had a really smooth and convenient experience using Brightline from Orlando to Fort Lauderdale. One of the biggest perks is how easy it is to get there straight from the airport. After landing at Orlando Airport, I was able to take the internal metro between terminals and then walk over to the train station — super convenient and easy to navigate. I also liked that you can bring your rolling luggage on board. I had a small bag and was able to just roll it under the table since I was sitting by myself. I’d say small and medium luggage work great — for larger suitcases, you may need to check them instead of using overhead space. The seats are comfortable, and overall the ride was smooth and relaxing. It’s such a great option if you want to travel between Orlando and South Florida without dealing with the stress of driving. Definitely something I would use again!
Daphnie Montoya
⭐️⭐️⭐️⭐️⭐️ Brightline Orlando I had a really smooth and convenient experience using Brightline from Orlando to Fort Lauderdale. One of the biggest perks is how easy it is to get there straight from the airport. After landing at Orlando Airport, I was able to take the internal metro between terminals and then walk over to the train station — super convenient and easy to navigate. I also liked that you can bring your rolling luggage on board. I had a small bag and was able to just roll it under the table since I was sitting by myself. I’d say small and medium luggage work great — for larger suitcases, you may need to check them instead of using overhead space. The seats are comfortable, and overall the ride was smooth and relaxing. It’s such a great option if you want to travel between Orlando and South Florida without dealing with the stress of driving. Definitely something I would use again!
Team was awesome! great service, very professional, and very friendly. keep up the great work! can't wait to see what is next for Brightline!
Andrew Peru
Team was awesome! great service, very professional, and very friendly. keep up the great work! can't wait to see what is next for Brightline!
emerson almeida
Effortless process and great experience
It was my first time using your service, my train was punctual, the staff at the counters spoke Spanish, and the train was very quiet and clean. Excellent, I highly recommend it!
Magdalena
It was my first time using your service, my train was punctual, the staff at the counters spoke Spanish, and the train was very quiet and clean. Excellent, I highly recommend it!
Everything about Bright line was perfect, all the people from when we arrived , on the train and when we left weee spectacular and made the experience so much better
PF
Everything about Bright line was perfect, all the people from when we arrived , on the train and when we left weee spectacular and made the experience so much better
This was my 1st time and the gentleman helped me so much getting my ticket. The ride exceeded my expectations. Clean, beautiful, wonderful service and I would ride again!
Dee Levine
This was my 1st time and the gentleman helped me so much getting my ticket. The ride exceeded my expectations. Clean, beautiful, wonderful service and I would ride again!
Every staff member I interacted with was a 10/10... Coming from the Northeast I normally dread taking the rail, but with all the cancellations and issues with TSA last Monday, Brightline was my only choice... And wow, was I blown away... Price, service, amenities were all excellent and the next time I need to go from Orlando to Boca I will take the train 100%
Ryan Sullivan
Every staff member I interacted with was a 10/10... Coming from the Northeast I normally dread taking the rail, but with all the cancellations and issues with TSA last Monday, Brightline was my only choice... And wow, was I blown away... Price, service, amenities were all excellent and the next time I need to go from Orlando to Boca I will take the train 100%
I thought I would not be able to make my departure time so I paid for a later time. Once I completed my training I actually arrived on time. The guest services agent was able to get me on the original departure without a second fee. I really appreciated that.
Sandra Lifleur
I thought I would not be able to make my departure time so I paid for a later time. Once I completed my training I actually arrived on time. The guest services agent was able to get me on the original departure without a second fee. I really appreciated that.
Rapidez en el servicio, empleados atentos y amables. Desde la entrada a la estación, baños y en todas las áreas del tren, encuentras: hermosos, amplios e inmaculadamente limpios.
Marla Saladini
(Translated by Google) Fast service, attentive and friendly staff. From the station entrance, restrooms, and all areas of the train, you'll find: beautiful, spacious, and immaculately clean. (Original) Rapidez en el servicio, empleados atentos y amables. Desde la entrada a la estación, baños y en todas las áreas del tren, encuentras: hermosos, amplios e inmaculadamente limpios.
Kevin Amato
Relaxing, comfortable, easy. Love it!
Everything about it was impressive. Staff was very friendly and helpful, ride was comfortable. We were kept updated on delays. Seats were great.
Crystal Mittelhauser
Everything about it was impressive. Staff was very friendly and helpful, ride was comfortable. We were kept updated on delays. Seats were great.
Everything from easy entry, comfortable waiting area and simple process. The ride was smooth and simple.
Denise OConnell
Everything from easy entry, comfortable waiting area and simple process. The ride was smooth and simple.
It was my first time riding in the bright line the gentleman who I approached was very helpful and considerate to help get my ticket and offered to assist me further the train was clean. The ride was smooth and relaxing, despite the young kid on his son phone, listening to music and one other person behind me talking real loud it would’ve been nice to know that there are people watching to ask them to lower their voice, but other than that, it was great.
Marie Joseph
It was my first time riding in the bright line the gentleman who I approached was very helpful and considerate to help get my ticket and offered to assist me further the train was clean. The ride was smooth and relaxing, despite the young kid on his son phone, listening to music and one other person behind me talking real loud it would’ve been nice to know that there are people watching to ask them to lower their voice, but other than that, it was great.
Everything was worth the price of premium!! The station and train experience. Quiet, food was great and the drink selection was a plus.
Kimberley Napoleon
Everything was worth the price of premium!! The station and train experience. Quiet, food was great and the drink selection was a plus.
JORGE ROMERO
Excellent guest service and smooth ride. Highly recommended
Laura Giraldo
Clean and friendly staff! I loved my experience:)
Karen Hutson
Clean, roomy, pleasant atmosphere.
It is just a much better way to go to Miami than driving. The one downside is that parking at MCO is terrible. The surface lot next to the station was full and I had to run across Jeff Fuqua to make it in time for the train. Please consider adding a pedestrian walkway to cross the street to the south park place surface parking area so riders can walk back and forth to the parking area that is located behind the gas station.
Sergio Alvarez
It is just a much better way to go to Miami than driving. The one downside is that parking at MCO is terrible. The surface lot next to the station was full and I had to run across Jeff Fuqua to make it in time for the train. Please consider adding a pedestrian walkway to cross the street to the south park place surface parking area so riders can walk back and forth to the parking area that is located behind the gas station.
It’s easy and clean. My recommendation is to tell people to arrive early for security.
barbara mark
It’s easy and clean. My recommendation is to tell people to arrive early for security.
The convenience to take the train from the airport. The comfort and amenities on the train. And the very friendly and helpful staff.
Local reviewer
The convenience to take the train from the airport. The comfort and amenities on the train. And the very friendly and helpful staff.
The attendants in first class were top class - checked on me frequently- better than most flight attendants - when she said “
Is there anything you want that I have not offered”
Was a game changer
Rick Davis
The attendants in first class were top class - checked on me frequently- better than most flight attendants - when she said “ Is there anything you want that I have not offered” Was a game changer
My Brightline experience was a no fuss, pleasant experience. The train departed right on time and crew members were polite and efficient. It made my travels stress free and I was able to unwind and relax. Highly recommend.
Carmen Reeder
My Brightline experience was a no fuss, pleasant experience. The train departed right on time and crew members were polite and efficient. It made my travels stress free and I was able to unwind and relax. Highly recommend.
comfortable, good customer service, all clean and beautiful experience in smooth, fast Brightline from Orlando to Miami.
Valeria von Sperling
comfortable, good customer service, all clean and beautiful experience in smooth, fast Brightline from Orlando to Miami.
The ride was incident free the only issue I had was that the lady making the announcements was VERY loud and I found that annoying
Karen Alleyne
The ride was incident free the only issue I had was that the lady making the announcements was VERY loud and I found that annoying
Travis Roberts
More space than a plane. Less stress with check in process
The booking process was quick and easy, and the cars and terminal are clean with a with a nice atmosphere. Parking is good too.
JORGE BARRETO
The booking process was quick and easy, and the cars and terminal are clean with a with a nice atmosphere. Parking is good too.
Spacious seating, great views, smooth ride! Very comfortable trip from Orlando to Fort Lauderdale. 15 mins from the cruise port!
Jeannine M
Spacious seating, great views, smooth ride! Very comfortable trip from Orlando to Fort Lauderdale. 15 mins from the cruise port!
Freya Giran
great
The timeliness of the train arrival. The cleanliness and the fact that we knew where we were at each step of the way. Er also appreciate the fact that we got a bus to transport us back to the airport terminal in record time.
Angeline Johnson
The timeliness of the train arrival. The cleanliness and the fact that we knew where we were at each step of the way. Er also appreciate the fact that we got a bus to transport us back to the airport terminal in record time.
Very easy to navigate. It's m clean restrooms. They should have more attendants directing traffic for the individuals that are lost
Jazman Zephirin (Jeepjazz_gremlin)
Very easy to navigate. It's m clean restrooms. They should have more attendants directing traffic for the individuals that are lost
Ninkovic Davor
Thanks to Jesenia, we experienced an amazing trip.
The comfort, the cleanness, the staff willing to help and the ride passes fast.
Tania Cruz
The comfort, the cleanness, the staff willing to help and the ride passes fast.
Very easy to navigate once you get to Terminal C and staff very helpful. Taking this train to South Florida is so much better than making that drive.
Mark Winton
Very easy to navigate once you get to Terminal C and staff very helpful. Taking this train to South Florida is so much better than making that drive.
Everyone was very responsive and friendly! The train was clean and comfortable!
Alanna Hogan
Everyone was very responsive and friendly! The train was clean and comfortable!
Glenn Baskin
Very comfortable, on time, clean and good food /drink
I sat outside waiting for a friend. Things inside looked clean and orderly.
James Salmon
I sat outside waiting for a friend. Things inside looked clean and orderly.
Everything was excellent. From the arrival to the station, the full train ride and departure from the terminal. I enjoyed my entire experience.
Kimberley Anderson
Everything was excellent. From the arrival to the station, the full train ride and departure from the terminal. I enjoyed my entire experience.
Robert Long
Great experience clean train and boarding areas
The train was clean, and the atmosphere was pleasant with minimal noise. The only suggestion I have is to wait at least 10 minutes after the scheduled departure time, as traffic around the train stations can sometimes be heavy.
Dunel Laurent BEC GROUP
The train was clean, and the atmosphere was pleasant with minimal noise. The only suggestion I have is to wait at least 10 minutes after the scheduled departure time, as traffic around the train stations can sometimes be heavy.
Ada Malave
The overall process was easy
leworth bryan
Very comfortable and relaxing environment, and train arrived on time.
Ana Dooley
Highly recommended! It’s a great experience and booking is super easy
The train's comfort made it a great trip, even with the incident on the trip to Orlando. We were kept informed.
David Monaco
The train's comfort made it a great trip, even with the incident on the trip to Orlando. We were kept informed.
The process was easy and seamless. The train was clean and comfortable and the staff were friendly and helpful
Daniella Curcio
The process was easy and seamless. The train was clean and comfortable and the staff were friendly and helpful
The Check in process was smooth and easy. The train was quiet, and staff was very friendly and helpful
Tela Williams
The Check in process was smooth and easy. The train was quiet, and staff was very friendly and helpful
The whole experience was impressive. Easy booking process, professional & courteous personnel, clean lounge, comfortable ride and on time arrival.
Amir J. Daibes
The whole experience was impressive. Easy booking process, professional & courteous personnel, clean lounge, comfortable ride and on time arrival.
Barbara Medina
Very fast and easy!
Wide isles and comfortable seating. The opportunity to scan the menu and have your meal and drinks delivered to your seats. Quiet ride to Miami.
Dave Richstone
Wide isles and comfortable seating. The opportunity to scan the menu and have your meal and drinks delivered to your seats. Quiet ride to Miami.
I was a late for my original train but the assistant at the desk gladly switched me for a train for 20 minutes later no problem perfect.
Thomas Stewart
I was a late for my original train but the assistant at the desk gladly switched me for a train for 20 minutes later no problem perfect.
Highly recommend the Brightline! Our group traveled to Orlando from Miami on business and on the way back to Miami Alexander provided us excellent customer service!
Arnelio Alfonso
Highly recommend the Brightline! Our group traveled to Orlando from Miami on business and on the way back to Miami Alexander provided us excellent customer service!
The convenience is amazing. I went to Miami and back in the same day from Orlando. In the past I would have had to stay overnight
Elaine Parker
The convenience is amazing. I went to Miami and back in the same day from Orlando. In the past I would have had to stay overnight
The whole experience was fantastic! What a great option for Florida! You should consider expanding to other states!
Laura corbett
The whole experience was fantastic! What a great option for Florida! You should consider expanding to other states!
MaryH Cannon
So clean and safe. Simple boarding process.
Amazing experience, very comfortable and the attention was good Luciano is very kind and helpful
J Amodio
Amazing experience, very comfortable and the attention was good Luciano is very kind and helpful
awesome experience traveling from Orlando to Miami for the WBC, Luciano was really helpful, made our trip super enjoyable, he deserve the best.
Pedro Jose Pipia Boscan
awesome experience traveling from Orlando to Miami for the WBC, Luciano was really helpful, made our trip super enjoyable, he deserve the best.
We went from Orlando to Miami and Luciano made sure everything ordered were brought correctly
Carlos Luzardo
We went from Orlando to Miami and Luciano made sure everything ordered were brought correctly
I had an amazing trip with bright line. We have a great service with Luciano he made our trip much easier and really fun
Ernesto Bracho
I had an amazing trip with bright line. We have a great service with Luciano he made our trip much easier and really fun
Amazing! Clean! Parking is a Breeze! Train was spotless! Unbelievable how efficient and on time! Very impressive! Highly recommend!
Gary Reis
Amazing! Clean! Parking is a Breeze! Train was spotless! Unbelievable how efficient and on time! Very impressive! Highly recommend!
Everything was clean and nice. All staff members were wonderful. It was just an excellent experience all around.
Feona McNeill
Everything was clean and nice. All staff members were wonderful. It was just an excellent experience all around.
This is the only way to travel between Orlando and Miami. Kwame, our car attendant, was great and we shared snacks and wine while taking in the scenery! Very well done.
William Coulson
This is the only way to travel between Orlando and Miami. Kwame, our car attendant, was great and we shared snacks and wine while taking in the scenery! Very well done.
Fabian Cardona
Is a execelent experience
The Orlando station was amazing!!! Very clean and comfortable. It could use a bit more seating but I think it was a busy day.
Kim Kubitz
The Orlando station was amazing!!! Very clean and comfortable. It could use a bit more seating but I think it was a busy day.
Danny Aronson
Great experience overall. Clean, on time, easy!
kim kluever
Train was clean, comfortable, on time and was a great experience!
Train was very clean, and all attendants were very helpful, and the ride was quiet and comfortable. Highly recommend using Brightline!!
Gregory Pfister
Train was very clean, and all attendants were very helpful, and the ride was quiet and comfortable. Highly recommend using Brightline!!
Nicole Bradshaw
Loved it. Premium service was a treat.
first experience on Brightline was great, sevice was great in premium car 1
That Mortgage Guy Don !
first experience on Brightline was great, sevice was great in premium car 1
I always enjoy the Brightline experience as I travel for business. The on time service and ability to work while I ride in invaluable. Much better than tackling the traffic on I-95.
Melanie Thomas
I always enjoy the Brightline experience as I travel for business. The on time service and ability to work while I ride in invaluable. Much better than tackling the traffic on I-95.
The entire process is just so easy. From booking to boarding to riding… My wife and I love the Brightline!
Gregory Hermanson
The entire process is just so easy. From booking to boarding to riding…My wife and I love the Brightline!
George Divens
Very relaxing and accessible
The station is beautiful, bright and clean! All staff were pleasant. Seating on the train is comfortable. Overall good experience.
Theresa Soffronoff
The station is beautiful, bright and clean! All staff were pleasant. Seating on the train is comfortable. Overall good experience.
I’m not from Florida, but I’ve ridden the Brightline twice in the last year and surely will again. The trains are always clean, spacious, timely, and convenient. The value is unbeatable and prices are very reasonable when you book in advance. I have already reccomended the Brightline to my family that are Florida residents. I do hope they are able to expand and that the Cocoa station becomes a reality.
Ella Perini
I’m not from Florida, but I’ve ridden the Brightline twice in the last year and surely will again. The trains are always clean, spacious, timely, and convenient. The value is unbeatable and prices are very reasonable when you book in advance. I have already reccomended the Brightline to my family that are Florida residents. I do hope they are able to expand and that the Cocoa station becomes a reality.
Peach x
Adriam is a phenomenal bartender. Better than miami’s
Val Gorbatyuk
Premium is worth every dollar. No more flying to West Palm.
Ahmadkakar8171 khanusa
The best no way anyting to say love it
Valeu a experiência! Mas a sala Vip deixou a desejar! E o trem tem espaços mau aproveitados! Daria pra fazer bancos que deitam por exemplo, pois espaço tem! Contudo uma cadeira pouco confortável pra uma viagem de 3 horas!
Eliane Narcizo
(Translated by Google) The experience was worthwhile! But the VIP lounge left something to be desired! And the train has poorly utilized spaces! They could make reclining seats, for example, because there's space! However, the seats were quite uncomfortable for a 3-hour trip! (Original) Valeu a experiência! Mas a sala Vip deixou a desejar! E o trem tem espaços mau aproveitados! Daria pra fazer bancos que deitam por exemplo, pois espaço tem! Contudo uma cadeira pouco confortável pra uma viagem de 3 horas!
Petra Breen
Great service with friendly and efficient staff
Portia Wright
The ride was fast and the train was clean.
Giles Dobson
Great and friendly barman and excellent cocktails.
The Brightline train stations in Orlando and Miami are clean and well organized. The trains always depart on time, and the staff is very friendly and helpful. Overall, it’s a great and comfortable travel experience, although sometimes there can be an unpleasant smell inside the train. 🚆✨
NIllybeth Morales
The Brightline train stations in Orlando and Miami are clean and well organized. The trains always depart on time, and the staff is very friendly and helpful. Overall, it’s a great and comfortable travel experience, although sometimes there can be an unpleasant smell inside the train. 🚆✨
The way she treated us, it was divine, made me really like the premium class
Sergio Matos
The way she treated us, it was divine, made me really like the premium class
The train is so easy! Comfortable, clean, great bathrooms, quiet. You can also get drinks and food. Enjoy it so much more than driving!
Kathleen Baker
The train is so easy! Comfortable, clean, great bathrooms, quiet. You can also get drinks and food. Enjoy it so much more than driving!
Manny Sanz
Was a great and very pleasant experience
samuel velez
soo easy to do it.
The whole experience was smooth and easy from booking to checking in to departure. Highly recommend
Angela Dondero
The whole experience was smooth and easy from booking to checking in to departure. Highly recommend
I took the Brightline from Orlando Airport train station to Miami this past week. What a pleasurable ride all the way - spotless cars, quiet, no hassle! Loved the ride and no stress like driving to Miami. Thank you and I will take the Brightline again - for sure!!
Renee Didier
I took the Brightline from Orlando Airport train station to Miami this past week. What a pleasurable ride all the way - spotless cars, quiet, no hassle! Loved the ride and no stress like driving to Miami. Thank you and I will take the Brightline again - for sure!!
The train staff and customer service representatives at both the Orlando and Miami stations were incredibly professional, thoughtful, and welcoming. They were attentive to our needs, quick to assist and made the entire journey smooth and enjoyable. The friendly atmosphere and helpful service truly enhanced the travel experience, making Brightline a comfortable and convenient way to travel. I would gladly ride again and spread the word.
Cheryl Jones
The train staff and customer service representatives at both the Orlando and Miami stations were incredibly professional, thoughtful, and welcoming. They were attentive to our needs, quick to assist and made the entire journey smooth and enjoyable. The friendly atmosphere and helpful service truly enhanced the travel experience, making Brightline a comfortable and convenient way to travel. I would gladly ride again and spread the word.
Joseph Puleio
The overall Brightline experience was amazing.
Brave Heart Blessed
Bright lines clean environment,,easy to reserve ,
Booking wss easy and the train was clean and comfortable. It was a great experience.
Damita Jo
Booking wss easy and the train was clean and comfortable. It was a great experience.
Everything was easy. Arriving, the shuttle from the car, where to go, boarding etc. it was smooth and easy. Train was clean and quiet.
Andrea Cincotta
Everything was easy. Arriving, the shuttle from the car, where to go, boarding etc. it was smooth and easy. Train was clean and quiet.
Jesenia, Coach Attendant at the Brightline station, provided truly outstanding service. She was attentive, kind, and incredibly detail-oriented throughout the entire experience. Her personable attitude made passengers feel welcomed and well taken care of, and she consistently went above and beyond to ensure everything ran smoothly. What stood out most was her professionalism while handling a difficult customer. Even in that situation, she remained calm, patient, and composed—demonstrating a level of customer service that is truly commendable. Jesenia was genuinely the “brightness on the Brightline.” Thank you for making the experience so pleasant and memorable. Your dedication to great customer service does not go unnoticed.
Francesca Carter
Jesenia, Coach Attendant at the Brightline station, provided truly outstanding service. She was attentive, kind, and incredibly detail-oriented throughout the entire experience. Her personable attitude made passengers feel welcomed and well taken care of, and she consistently went above and beyond to ensure everything ran smoothly. What stood out most was her professionalism while handling a difficult customer. Even in that situation, she remained calm, patient, and composed—demonstrating a level of customer service that is truly commendable. Jesenia was genuinely the “brightness on the Brightline.” Thank you for making the experience so pleasant and memorable. Your dedication to great customer service does not go unnoticed.
Both going and returning same day the person in charge of our premium coach exceeded expectations by far. Super friendly, quick and knowledgeable. Brightline is amazing..! Save time, patience from traffic, relax and enjoy the smooth ride, snacks, food, drinks and amazing staff..! This isn’t my first time I LOVE BRIGHTLINE & will be back soon..!
Jessica Ramos
Both going and returning same day the person in charge of our premium coach exceeded expectations by far. Super friendly, quick and knowledgeable. Brightline is amazing..! Save time, patience from traffic, relax and enjoy the smooth ride, snacks, food, drinks and amazing staff..! This isn’t my first time I LOVE BRIGHTLINE & will be back soon..!
irene kamo
The ride was smooth and on time. Staff was pleasant and helpful
The lady who attended to us was very pleasant, polite and informative. She helped make the trip fun and relaxing.
Geoffrey “Local Expert Realty” Lopez
The lady who attended to us was very pleasant, polite and informative. She helped make the trip fun and relaxing.
It was great. The staff was great and helpful. The train is clean and comfortable.
Hannes Delport
It was great. The staff was great and helpful. The train is clean and comfortable.
Love the experience of a Brightline trip. Comfort to Customer Service to Worry free. I hate driving my car!!
Wayne Trzeciak
Love the experience of a Brightline trip. Comfort to Customer Service to Worry free. I hate driving my car!!
Honestly, my entire experience was phenomenal. Booking in the app is super user friendly and when I had to change my ticket, it was just as easy! Then arriving to the terminal, it was seamless navigating to the gate. Not to mention whoever the lady at security was, she was excellent! She made sure we made our way through efficiently, even asking a couple that was reorganizing their bag to step aside for us to continue through. We were all in/out in seconds. Then the ride itself was super comfortable and enjoyable. The seats were great. I loved the sun shield on the window. I loved that I could order drinks/snacks directly to my seat. It was just an overall amazing experience. I wish I could travel everywhere via Brightline. It’s been my favorite form of transport, thus far!
Elizabeth Pham
Honestly, my entire experience was phenomenal. Booking in the app is super user friendly and when I had to change my ticket, it was just as easy! Then arriving to the terminal, it was seamless navigating to the gate. Not to mention whoever the lady at security was, she was excellent! She made sure we made our way through efficiently, even asking a couple that was reorganizing their bag to step aside for us to continue through. We were all in/out in seconds. Then the ride itself was super comfortable and enjoyable. The seats were great. I loved the sun shield on the window. I loved that I could order drinks/snacks directly to my seat. It was just an overall amazing experience. I wish I could travel everywhere via Brightline. It’s been my favorite form of transport, thus far!
Riding the Brightline reminded me of everything I used to love about airline travel, with nothing I hate about it now.
Brett Lee
Riding the Brightline reminded me of everything I used to love about airline travel, with nothing I hate about it now.
I rode in the Premium Class, and it was spacious and very comfortable. I was able to spend the time with much less stress than when flying.
XXX XXX
I rode in the Premium Class, and it was spacious and very comfortable. I was able to spend the time with much less stress than when flying.
We rode the Brightline from Orlando to Fort Lauderdale in Premium Class and the service, food and beverage options (especially with food allergies), comfort of our seats, smooth ride, and attentiveness of the staff on board made our experience on the train truly enjoyable! We did experience a 2-hour delay at the station in Orlando, but the effortless experience and comfort of the ride itself more than made up for the delay and unexpectedly we were issued a full refund in future credit because of the delay. This was above and beyond what we would have ever expected and just goes to show the level of service Brightline strives to provide their customers!
Irene Nissen (WORRYWarrior)
We rode the Brightline from Orlando to Fort Lauderdale in Premium Class and the service, food and beverage options (especially with food allergies), comfort of our seats, smooth ride, and attentiveness of the staff on board made our experience on the train truly enjoyable! We did experience a 2-hour delay at the station in Orlando, but the effortless experience and comfort of the ride itself more than made up for the delay and unexpectedly we were issued a full refund in future credit because of the delay. This was above and beyond what we would have ever expected and just goes to show the level of service Brightline strives to provide their customers!
From parking to waiting, to boarding, riding, it was a straight forward and great process
Camy Destine
From parking to waiting, to boarding, riding, it was a straight forward and great process
Elizabeth Drew
The staff in general, on the train and at reception desks.
Beautiful main Station in Orlando and great staff, comfortable seating areas and clean trains great ride
Marcel1130
Beautiful main Station in Orlando and great staff, comfortable seating areas and clean trains great ride
All brightline staff truly supported me. I had my first departure rescheduled which I then missed to have a team member reschedule me to the newest train departure
Anthony Moore
All brightline staff truly supported me. I had my first departure rescheduled which I then missed to have a team member reschedule me to the newest train departure
The premium chairs are comfortable. Food and beverage service. A very relaxing way to get to Orlando. The price needs to come down
Techpro CR
The premium chairs are comfortable. Food and beverage service. A very relaxing way to get to Orlando. The price needs to come down
It was the first time I've ever taken a Brightline train and the ENTIRE experience was fantastic. From the convenience of the location within terminal C of the Orlando airport, the wonderful lounge on the 5th floor, the incredibly helpful personnel literally at every stage of the journey, text notifications and updates, the spotlessly clean train, the lovely car attendants, and the departure / arrival timeliness. I've already raved about my experience and recommended the Brightline to many people!! :)
Karen F
It was the first time I've ever taken a Brightline train and the ENTIRE experience was fantastic. From the convenience of the location within terminal C of the Orlando airport, the wonderful lounge on the 5th floor, the incredibly helpful personnel literally at every stage of the journey, text notifications and updates, the spotlessly clean train, the lovely car attendants, and the departure / arrival timeliness. I've already raved about my experience and recommended the Brightline to many people!! :)
Gerónimo Castagno
It was an excellent trip — comfortable, calm, and relaxing.
Steve Guercy
The conductors treated me like royalty
Cynthia McCloud
The whole ride was great
The place was very clean! Makes for a better experience. Great bar & good food & friendly staff.
Stacy Dewitt (Dj Bacy)
The place was very clean! Makes for a better experience. Great bar & good food & friendly staff.
Nancy Lee-Williams
First time using Bright line, great experience
James — our train attendant — made us very comfortable with our 1st PREMIUM experience
Scotty BMU
James — our train attendant — made us very comfortable with our 1st PREMIUM experience
Kendra Talleyrand
That was my first time and I will definitely come back again.
Charlotte Russell
Great service, smooth ride!
Great way to travel. No stress driving, The convenience, great ride, awesome staff. comfort, amazing service.
Dr. Abbie Davis
Great way to travel. No stress driving, The convenience, great ride, awesome staff. comfort, amazing service.
The service for information as it was very nice and attentively provided all details needed! It was our first trip, but Definitely not our last trip as we loved the whole experience, on time, cleanliness and everyone was very helpful
Katherine Liliana Pina Fuminaya
The service for information as it was very nice and attentively provided all details needed! It was our first trip, but Definitely not our last trip as we loved the whole experience, on time, cleanliness and everyone was very helpful
Carlos Gonzalez
(Translated by Google) Excellent alternative for traveling to Miami (Original) Excelente alternativa para viajar a Miami
The train was on time. Service was excellent. The trains were clean and not crowded
Aubhik Mazumdar
The train was on time. Service was excellent. The trains were clean and not crowded
Bright line employees were friendly and helpful. The announcements were clear to understand. The rest rooms were neat and clean. Seating was comfortable and we appreciated the pull down shade because we were on the sunny side of the train.
judy parra
Bright line employees were friendly and helpful. The announcements were clear to understand. The rest rooms were neat and clean. Seating was comfortable and we appreciated the pull down shade because we were on the sunny side of the train.
Polite employees, clean lounge and train and bathrooms. Ease of getting to the station. Easy to book.
maryanne yingst
Polite employees, clean lounge and train and bathrooms. Ease of getting to the station. Easy to book.
chuck usedom
Excellent experience Super helpful staff
Carlos E Anzola
Good , comfortable and on time
Heather Jorgensen
Amazing experience. Clean, quiet, comfortable and great service!
Brightline has been absolutely fantastic going to South Florida! The Orlando station is clean and modern. The Brightline train is exceptionally well-maintained and clean. Wifi available and plug ins at your seat. They have beverages and food for the ride also! Able to relax on the trip.
JMOM5
Brightline has been absolutely fantastic going to South Florida! The Orlando station is clean and modern. The Brightline train is exceptionally well-maintained and clean. Wifi available and plug ins at your seat. They have beverages and food for the ride also! Able to relax on the trip.
The lady who checked us in was really nice and security was easy. They had a nice premium lounge. The train is so nice and smooth. Seats were very comfortable. You get lots of nice snacks, drinks and a really good meal in premium class. Jamal was absolutely amazing. He was so patient, kind and helpful. He has a wonderful personality and is excellent at this job. He was so patient and kind with the older woman in front of us. Great guy who should train others. It was easy to get your luggage in Ft Lauderdale. You don’t come into the airport. There is a train station nearby. Easy to get a Lyft outside.
Nancy Cardone
The lady who checked us in was really nice and security was easy.They had a nice premium lounge. The train is so nice and smooth. Seats were very comfortable. You get lots of nice snacks, drinks and a really good meal in premium class. Jamal was absolutely amazing. He was so patient, kind and helpful. He has a wonderful personality and is excellent at this job. He was so patient and kind with the older woman in front of us. Great guy who should train others. It was easy to get your luggage in Ft Lauderdale. You don’t come into the airport. There is a train station nearby. Easy to get a Lyft outside.
First time on the train - great overall experience. Welcoming and helpful staff, both in the station and on the train.
Robert Pascucci
First time on the train - great overall experience. Welcoming and helpful staff, both in the station and on the train.
I would like to share a very positive experience I had with Brightline on the evening of March 9. Unfortunately, we arrived late for our train and the system did not allow us to pass through the control gates. At that moment we thought we had completely missed our trip and would need to buy new tickets. However, a Brightline employee working that evening kindly offered to help us. When he noticed that we were about to purchase new tickets, he stopped us and took the time to look into our situation. Instead of letting us spend more money, he helped us keep our existing tickets and moved us to another train free of charge. His willingness to help, his professionalism, and his genuine care for customers left a very strong impression on us. Experiences like this are exactly why people want to keep using Brightline. It was an incredibly thoughtful and loyal gesture on his part. I don’t know his name, but he was a male employee working in the evening on March 9. I truly hope Brightline recognizes and rewards employees like him. People like this are the reason companies earn customer loyalty. Employees like him are the foundation that a great company is built on. Thank you for such outstanding customer service.
Д Д
I would like to share a very positive experience I had with Brightline on the evening of March 9. Unfortunately, we arrived late for our train and the system did not allow us to pass through the control gates. At that moment we thought we had completely missed our trip and would need to buy new tickets. However, a Brightline employee working that evening kindly offered to help us. When he noticed that we were about to purchase new tickets, he stopped us and took the time to look into our situation. Instead of letting us spend more money, he helped us keep our existing tickets and moved us to another train free of charge. His willingness to help, his professionalism, and his genuine care for customers left a very strong impression on us. Experiences like this are exactly why people want to keep using Brightline. It was an incredibly thoughtful and loyal gesture on his part. I don’t know his name, but he was a male employee working in the evening on March 9. I truly hope Brightline recognizes and rewards employees like him. People like this are the reason companies earn customer loyalty. Employees like him are the foundation that a great company is built on. Thank you for such outstanding customer service.
Excelente, frencuencias de horario, experiencia en el vagon, limpieza e higiene, excelente conexcion wifi y puntualidad en los horarios.
edwin montanez
(Translated by Google) Excellent, schedule frequency, experience in the carriage, cleanliness and hygiene, excellent wifi connection and punctuality in the schedules. (Original) Excelente, frencuencias de horario, experiencia en el vagon, limpieza e higiene, excelente conexcion wifi y puntualidad en los horarios.
The ride was smooth. The seats were comfortable. The WIFI was great. Loved it.
Beth Resch
The ride was smooth. The seats were comfortable. The WIFI was great. Loved it.
Daniel Muller
All staff cordially and very attentive. Congratulations.
The train station and train in general very clean and comfortable. For cost and convenience, it's a better alternative to flying and certainly more so than by car. I would do it over and over again!
abiezer rodriguez
The train station and train in general very clean and comfortable. For cost and convenience, it's a better alternative to flying and certainly more so than by car. I would do it over and over again!
The train is very modern and clean. The ride is smooth and the seating is very comfortable and spacious. Travel time is about the same as if you drove but much less hectic. I highly recommend the Brightline.
Cindi Bernloehr
The train is very modern and clean. The ride is smooth and the seating is very comfortable and spacious. Travel time is about the same as if you drove but much less hectic. I highly recommend the Brightline.
Salome Sofia Romero Rivero
Always on time. I love brightline !
Andres Ballesteros
Nice station.
Friendly coach attendant, informative communication intercom instruction, relaxing quiet on time ride
Mar D
Friendly coach attendant, informative communication intercom instruction, relaxing quiet on time ride
Frank Pisano
We will use Brightline again. It was a great experience
The easiest way to get to Orlando, quick, clean, convenient, I can't recommend it enough.
Madeline Berges
The easiest way to get to Orlando, quick, clean, convenient, I can't recommend it enough.
Excellent ride to Orlando from wpb..so efficient, comfortable and fun! Highly recommend Brightline! Train was quick, affordable and clean.
Jar819
Excellent ride to Orlando from wpb..so efficient, comfortable and fun! Highly recommend Brightline! Train was quick, affordable and clean.
Great service from Starr to finish! A great experience! Attendants were outstanding!
Key Darrow
Great service from Starr to finish! A great experience! Attendants were outstanding!
The two guards on the journey from Fort Lauderdale to Orlando were amazing and handled the disgruntled passengers due to the delay really professionally. I would especially like to commend Adrian who could not have been kinder and caring.
Vanessa Machin
The two guards on the journey from Fort Lauderdale to Orlando were amazing and handled the disgruntled passengers due to the delay really professionally. I would especially like to commend Adrian who could not have been kinder and caring.
Jasenia was our host on the Miami to Orlando trip. She showed so much attention to her passengers. She’s a great extension of the company.
Shelly Burrows
Jasenia was our host on the Miami to Orlando trip. She showed so much attention to her passengers. She’s a great extension of the company.
Maria Jesus Pinto Altair
(Translated by Google) well signposted, clean, punctual and very attentive staff (Original) bien señalizado, limpio, puntual y personal muy atento
Plenty of room. Not crowded. Well organized. I would recommend the train as an excellent way to travel throughout Florida.
Elisa Bitton
Plenty of room. Not crowded. Well organized.I would recommend the train as an excellent way to travel throughout Florida.
Would do this rude from Orlando to Fort Lauderdale again anytime I would take a cruise or even go shopping at one of the other stops! Thank you for the great experience will definitely see you all again.... thank all the staff in the lounge and on our train...
mario scussel
Would do this rude from Orlando to Fort Lauderdale again anytime I would take a cruise or even go shopping at one of the other stops! Thank you for the great experience will definitely see you all again.... thank all the staff in the lounge and on our train...
App is very easy to navigate, the station access is super easy. The train ride is great. I save a lot of money taking the rather than driving. I love the entire experience of riding Brightline.
Lana Tamkins
App is very easy to navigate, the station access is super easy. The train ride is great. I save a lot of money taking the rather than driving. I love the entire experience of riding Brightline.
Damaris Vieira
Game changer! Not driving to east/south Florida anymore
Rides to and from ft lauderdale to orlando was quite comfortable and on time. Food/snacks were available if needed.
Joe B
Rides to and from ft lauderdale to orlando was quite comfortable and on time. Food/snacks were available if needed.
First time traveling for our anniversary. It was fun …even though there was a mechanical issue with another train that made our arrival and hour and a half later. But crew handled things well.
Karen Slechta
First time traveling for our anniversary. It was fun …even though there was a mechanical issue with another train that made our arrival and hour and a half later. But crew handled things well.
Pam White
Beautiful station in Orlando. Clean and comfortable. Great first time ride.
Cymahu Hulu
Very smooth ride. Comfortable seats. Good lighting
Easy process from booking to baggage and all staff were very nice. Would definitely ride again
Kit Trautvetter
Easy process from booking to baggage and all staff were very nice. Would definitely ride again
Train from Orlando to Fort Lauderdale
The Brightline train departs from Orlando International Airport. I flew to Orlando, stayed a few nights at Walt Disney World, and then took the train to Fort Lauderdale to join a cruise. Since the train departs from the airport, I tried to book a round trip shuttle from the airport to my hotel. But there was no option to select Brightline as my departure on the Mears website. So I had to book my return shuttle separately. They drooped me off at Terminal C. There is a long walk to the station, with confusing signage. When I arrived at the station, I tried to enter using the printout of my ticket. It was the wrong size. I had to go to a check-in counter and received a UPC code in a smaller size. I went to the lounge to await my train's departure. When my train's departure was announced, there was a stampede of people all trying to get down to the platform. More organization is needed. The ride itself was smooth and comfortable.
Good stations, good compartments, service oriented staff, however the seats are too straight to be comfortable, these could have been easily designed to recline better for comfort, rather than sliding an inch. They are big and look good visually, just this one factor can make everyone's experience way beyond 5 star
Venu R
Good stations, good compartments, service oriented staff, however the seats are too straight to be comfortable, these could have been easily designed to recline better for comfort, rather than sliding an inch. They are big and look good visually, just this one factor can make everyone's experience way beyond 5 star
The train server went above and beyond our expectations especially on our return ride from Miami to Orlando
Eartha Mack
The train server went above and beyond our expectations especially on our return ride from Miami to Orlando
I loved everything about the experience! Would definitely book again and recommend to other others
Nicole Naranjo
I loved everything about the experience! Would definitely book again and recommend to other others
I would say overall, a great experience. It is a little bit of time to get up to the actual station itself through the Orlando airport, but overall the experience was good.
Michael Brown
I would say overall, a great experience. It is a little bit of time to get up to the actual station itself through the Orlando airport, but overall the experience was good.
The customer service on the brightline was excellent. Jesenia was absolutely amazing. The type of 5 star service that makes you want to leave a review! Thank you :)
Emily Stearns
The customer service on the brightline was excellent. Jesenia was absolutely amazing. The type of 5 star service that makes you want to leave a review! Thank you :)
The train was very clean and safe, first time on a train in FL, it was worth the ride.
Jawad Sultani
The train was very clean and safe, first time on a train in FL, it was worth the ride.
I took the Brightline from MCO to Miami to avoid the four-hour drive before an international trip, and it was a great decision. The train was quiet, the seating was very comfortable, and the overall experience was relaxing. It was nice to sit back, unwind, and start my travel day stress-free. I would definitely recommend Brightline as a convenient alternative to driving between Orlando and Miami.
Raquel Perez
I took the Brightline from MCO to Miami to avoid the four-hour drive before an international trip, and it was a great decision. The train was quiet, the seating was very comfortable, and the overall experience was relaxing. It was nice to sit back, unwind, and start my travel day stress-free. I would definitely recommend Brightline as a convenient alternative to driving between Orlando and Miami.
Really enjoyed riding Brightline, the train was very clean, comfy seats, great service and takes the stress away from having to drive.
Teri Harrison
Really enjoyed riding Brightline, the train was very clean, comfy seats, great service and takes the stress away from having to drive.
da1nonly 5608
The train was very spacious, clean, it left on time, the coffee was great. I would definitely use it again.
Carmel Jacquet
Great service. Fast, safe and accurate.
OSK Supervisor
Everything went smoothly.
S M
Big comfy, nice
Franz Acosta
The overall experience was great. Wish pricing was lower as we would ride it more.
Sara Trujillo
This is the best way to get from Orlando or West Palm Beach to Miami. The ride is very comfortable with all the amenities. Everyone I interacted was friendly and polite. The service was impeccable and the food delicious. I really enjoyed the ride. I've gone from Orlando to Miami and from West Palm to Miami. It's so convenient and such a pleasurable ride. I highly recommend it.
Vanessa Alpizar
Great experience from Miami to Orlando and back. Super comfortable, clean, no drive hassle. Very nice waiting areas and staff. Would definitely ride again.
Both stations were great. Bar areas are beautiful. Love that if you don’t finish your drink, you could take it on the train!
Rina D'Arpino
Both stations were great. Bar areas are beautiful. Love that if you don’t finish your drink, you could take it on the train!
The gentleman who took care of us on the train was awesome. Very friendly and personable. He went out of his way to make each customer feel special. The entire process from booking to arrival was easy and seamless. Definitely my favorite way to travel from mid to south Florida
Shae Hodge
The gentleman who took care of us on the train was awesome. Very friendly and personable. He went out of his way to make each customer feel special. The entire process from booking to arrival was easy and seamless. Definitely my favorite way to travel from mid to south Florida
Absolutely love the Brightline!! Every aspect is perfect. I truly hope it stays that way. Nelson was amazing as always in coach 2
Matthew Puzio
Absolutely love the Brightline!! Every aspect is perfect. I truly hope it stays that way. Nelson was amazing as always in coach 2
I definitely recommend Brightline. It was easy to purchase the tickets on the website. I had an issue, and at the counter the lady helped me very kindly. Since it was my first time traveling on the train, I found her downstairs and she helped me by telling me which was my couch. The the couch and the restroom were very clean. The restroom and the aisles are spacious. The seats are comfortable. I traveled with my two children, ages 11 and 9, and they loved it. It was our first time on a train, and I’m not sure what they were expecting, but when they got on the train they said “Wow, it’s better than we thought.” The trip was a little more than three hours, but it felt quick. The staff on the train were also very kind. We would definitely use it again.
Maria del Pilar Arjona
I definitely recommend Brightline. It was easy to purchase the tickets on the website. I had an issue, and at the counter the lady helped me very kindly. Since it was my first time traveling on the train, I found her downstairs and she helped me by telling me which was my couch. The the couch and the restroom were very clean. The restroom and the aisles are spacious. The seats are comfortable. I traveled with my two children, ages 11 and 9, and they loved it. It was our first time on a train, and I’m not sure what they were expecting, but when they got on the train they said “Wow, it’s better than we thought.” The trip was a little more than three hours, but it felt quick. The staff on the train were also very kind. We would definitely use it again.
Tammy Wood
Everything was so great except the WiFi on the train. I thought I would be able to get work done on the train from my computer but the WiFi and signal for my phone were no usable. If you improve this it would be amazing!
Leslie Woods
Quiet, comfortable, on-time and so much less stressful than driving.
James was in the premium seating in my way to Orlando, I was excited on my round trip he was the attendant on the way back. He was polite, responsive and had a smile that helped elevate the experience!
Nicole Baraibar
James was in the premium seating in my way to Orlando, I was excited on my round trip he was the attendant on the way back. He was polite, responsive and had a smile that helped elevate the experience!
Jaleel Huntley
Quite clean and lovely
ebony Wright
Great experience riding the bright line train love it
Booking was fast. Station clean and spacious. The ride wonderful, fast and on time. The train also clean and with nice installations.
ana balmaceda
Booking was fast. Station clean and spacious. The ride wonderful, fast and on time. The train also clean and with nice installations.
Great ambiance and cleanliness at the Orlando station. Loved the ride and on time departure and arrival!
Margo Stahl
Great ambiance and cleanliness at the Orlando station. Loved the ride and on time departure and arrival!
John Speck
Clean and easy to use the train plus your team of people so helpful
Krystle edwards
It was seamless, and super clean.
Hermoso, limpio, excelente atención de todos los trabajadores, agradable ambiente.
Ronny Blanco
(Translated by Google) Beautiful, clean, excellent service from all the workers, pleasant atmosphere. (Original) Hermoso, limpio, excelente atención de todos los trabajadores, agradable ambiente.
I don't recall the names, but the service in both of my trips, from/to Aventura-Orlando, was excellent. Attentive, well mannered, promptly, service on the train.
Marcelo Lemos
I don't recall the names, but the service in both of my trips, from/to Aventura-Orlando, was excellent. Attentive, well mannered, promptly, service on the train.
The process of boarding, service on the train and overall comfort and accommodations
Mary Ann Sciarappa
The process of boarding, service on the train and overall comfort and accommodations
Was very impressed that the train departs and arrive on time. This is helpful if traveling to catch a flight.
Elethia Garvey
Was very impressed that the train departs and arrive on time. This is helpful if traveling to catch a flight.
Sean Lowery
Very friendly, attentive staff made the smooth ride enjoyable.
The stations, train, overall cleaning was great. Didn't scored a 10 because the sits are a little uncomfortable. A little more cushion would be good.
Luis Elortondo
The stations, train, overall cleaning was great. Didn't scored a 10 because the sits are a little uncomfortable. A little more cushion would be good.
It felt like what flying used to be - comfortable seats, privacy, great food & really nice staff!
Becky Bevins
It felt like what flying used to be - comfortable seats, privacy, great food & really nice staff!
claire phillip
beautiful, clean and nice noiseless ride
Herry Kiman
The attendants servicing the premium seats were so nice and helpful to us and others. It made us super comfortable, being this was our first ever train ride.
Douglas Donatien at the Aventura Brightline Station was Beyond Hospitable and Helpful to myself and friends.
Dannielle Boyer
Douglas Donatien at the Aventura Brightline Station was Beyond Hospitable and Helpful to myself and friends.
The whole experience was amazing, the train was clean, the staff was super friendly and nice and the food and beverages were great.
Travel with Windy
The whole experience was amazing, the train was clean, the staff was super friendly and nice and the food and beverages were great.
Windy Dockum
The whole experience was amazing, the train was clean, the staff was super friendly and nice and the food and beverages were great.
Maria Edwards
Love it
KoncreteRoźe
First time rider, the station at Terminal C is very nice. All the employees I encountered were friendly and knowledgeable. There was a delay on my trips but over all I would ride again..😁😁
Natalie Thomas
I’m a travel advisor and I’ve been looking forward to sampling your service. Not disappointed in any way!!
Anthony Sorrento
Ease of ticket purchase.Cleanliness of station and cabin seating is roomy.May take longer to travel but, you see the country different on a train as opposed to an auto or airline. Highly recomend the train, smooth ride!
Howard Jackson
Train was clean, spacious and the ride was smooth. Check-in process was very efficient
Regina Francis
For someone who don’t like flying, the Brightline train is a great alternative to travel from Orlando to Miami . I highly recommend Brightline.
Felicia Jenkins
1st time riding: Timeliness , no delays, friendly staff a smooth ride in premium section
Alfonso Fletes
Lack of imagination and planning. The entrance and the luggage scanners are to close to each other, creating a backlog
micka francois
Everything perfect.
Ed Tenuto
Brightline team member Robert Pittman IV provided outstanding service to me and everyone in the Coach 1 car on my trip to Fort Lauderdale from Orlando.He was friendly, helpful and professional in every aspect of his work.
Stephen
The whole experience was great and easy to understand the process and the ride was relaxing
Dr. Linda Richardson
What great experience I and my sister had on Brightline for the first time going to Miami from Orlando
Steven Nielsen
Riding with Brightline was so easy and smooth.
Eric N
Great place to travel around Florida but do know it does get very busy so come early just to be on the safe side as you will go through security similar to the airport.
Aileen C.
Easy to navigate from rideshare drop off to train area
Arlene Lefkoe
The ride was pleasant and relaxing. I appreciate that food and drink was available and could be delivered to my seat. Most importantly I had help with my luggage and finding the train
Jesse Ramdeen
Everything was amazing . From the person that help u with drinks to the comforting seats and great train ride . Will be back next trip on Brightline
Ms Skinformation
Such a comfortable train ride. Clean, snacks and I even had a cocktail at the Brightline bar before the train came.
Crista Roberts
Comfortable seating, pleasant staff. Easy booking with lots of time options. Nice lounge. Wish it went to more places in Florida.
Kakisha Ellis
I would ride again and again comfortably
Fernando Valdez
Everything was perfect, time arrived, food, restroom,quiet cabin etc. I love it 😊 More than five stars 👏🏻👏🏻👏🏻👏🏻
Terry Antoniewski
Download the brightline app. So easy to book, just put in your date of departure then day your arriving back. We had four people going, had a table with 4 comfy seats
Sandra Gitau
Brightline reminds me of train travel in Europe, great experience, very clean trains, nice bright ambience, on time service! Hopefully they will expand the route to Jacksonville Fl
Cristina Wagner
clean and clear cut
Mike Thomas
The staff are so friendly. Everything runs so timely and efficient! The train is clean and comfortable. Brightline is full of helpful people that are helping people!
Francisco Campos
Good experience Orlando-Miami Round trip. I recommend 100%
Dee Mayne
Great experience - station is beautiful and easy to get to..
Catherine Brucker
I needed to make a last minute change to my reservation and the guest services representative was so helpful! I even had a few minutes before my departure to spare.
Janice Matthews
The train is so clean and beautiful. The stations are great!!
Carl Yauk
Everything was Great: the people, checking in, food, train ride, cleanliness , professionalism!
Jan Edwards
This was my first experience on Brightline. On my way home, Rey was working the Premium Cabin on Wednesday 2/25 on the 1:18 train from WPB to Orlando. This was my first time, he was kind, friendly and super helpful! We were even served a delicious salad for the ride. Will ride again!
Dave Woodcock
The whole train trip was comfortable, train was clean, staff were great, well done
Jennifer Driggers
Bright line was a very easy experience from start to finish. The parking was so convenient 10 minutes from the terminal. Breakfast was provided along with soft drinks and alcoholic drinks. The train ride was very smooth from Orlando to Miami. Would definitely travel again in the premium economy seating. Lots of snacks and drinks were provided during our 3 1/2 hour trip. On the way back from Miami to Orlando excellent service as well along with plenty of snacks and drinks and dinner. A very pleasurable trip and I definitely would do it over and over.
Paul Moore
Great service...
Juan Bueno
The whole Brightline experience is great, very professional and clean, follows the schedule to the tee, and the stations are amazing
Nacho Istúriz
I would travel again by Brightline… best train and employees ever
Delia DeJesus
I haven’t had any bad experience once I started booking with Brightline. The convenience, the atmosphere at the station, the comfort and speed of the ride is just fabulous. I definitely look forward to my next trip.
Penny Shainline
Second time using Brightline. Easy experience all the way.
rachel hammer
It was such an easy and pleasant experience. Several times I mentioned to my husband it was start to finish more relaxing then flying
Robert Coles
As a regular UK user of trains, it was interesting to have the Brightline experience that is more aligned to an airport than train travel. The biggest failure of the system as it stands is the exit - at least at MCO where there is not the elevator capacity/ speed to help passengers continue on their journey. I found this very slow and frustrating when trying to rush to meet my ride waiting outside. This may be perhaps because I was comparing it to the European train experience. Otherwise a great stress free way to head between Orlando/ Miami.
Yeidy Rodriguez
The boarding process was VERY smooth. The courtesy of the attendant was great. She was very attentive, polite and personable.
Stefanie Murray
Very easy experience from booking to travel. The overall communication on stops, F&B offerings and keeping the train clean as we moved through the trip was very nice to see.
Robert Keely
Great Experience, a safe efficient way to get from point A to point B while conducting one’s personal business along the way.
Bob Miller
The train left exactly on time and the ride was very smooth no rocking of the car from left to right. Also, arrived on time to the minute.
Mighty Righty
Smooth - no stress - no gimmick. Please extent service throughout USA
Definitely recommend!
The brightline trains are so clean and spacious. Although our train was delayed (~an hour during the ride), the attendants were so nice providing additional snacks & updates throughout the wait. The route from Orlando to Miami is pretty scenic as well & the train provided WiFi that worked well. Would definitely recommend over driving!
Exceeded expectations
I was pleasantly surprised by the whole experience from the moment I arrived at Orlando station. Signage and announcements are clear and easy to understand. Boarding was super easy. Coaches are comfortable although they are showing a little wear and tear, but that is as expected. I did notice a fair amount of dust on the ceiling around what I believe are air vents. Arriving at Boca Raton station was clearly announced. Both stations are clean and bright and comfortable. I thoroughly enjoyed all aspects of my trip. Well done brightline!
lwain0207
Traveling the Brightline was very comforting, and it took one hour off my travel time!
Jose Mendez
Very friendly and professional staff
Damarys Bergantino
(Translated by Google) Everything was excellent, we liked the cleanliness, comfort, the service, we loved the experience. (Original) Excelente todo , nos gusto la limpieza ,confortable ,la atencion ,nos encanto la experiencia .
Erin Lambert Hartman
Everything was terrific: the train was bright, roomy, clean and offered charging stations for phone and other electronics. While I didn’t order anything, the menus looked great and tickets were reasonable.
Kelly Muir
The onboard experience was lovely. Comfortable seats. EXCELLENT and friendly staff. Good wifi. Really good selection of snacks and drinks with the premium cars.
Ramón Rousse
(Translated by Google) Punctuality, comfort, and flexible hours! A bit pricey, but you can find good deals if you book in advance. (Original) Puntualidad, comodidad y flexibilidad de horarios !! Un poco caro , pero con tiempo puedes conseguir buenas ofertas.
Bill Lang
It was my first trip from booking on line and the ease of parking and riding. Everyone was helpful and pleasant. I can't wait to do it again.
Don Noordyk
Friendly staff, smooth, comfortable, great ride. Good value.
Plus Size Model TRICIA CAMPBELL
Unfortunately I did not get his name but it is one of the security guys at the Fort Lauderdale brightline station. He has a afro. He helped us so much with our broading process. I just love the personal Touch. Love the brightline , clean comfy and efficient. Tricia
Allen Monello
This is the second trip on Brightline for my wife and me. We enjoy the benefits and and comfort provided in the Premium class. We well definitely travel on Brightline again!
Kathryn Rooney
Bring a blanket!! The train is cold
Juan Manuel Espejo
Just wish airplane seats where like this!
Kadz Russell
Everything was awesome 👌.
Eddie Weas
Very professional and knowledgeable about my needs as a disabled wheelchair passenger
westralyn ferguson
The website was very easy to manage and my FAQs were answered. Overall wonderful experience and won't be my last.
Nicole Hughes
Truly loved taking the Brightline. From the booking experience, the app, the station arrival / check in process, amenities, through the cleanliness and ambiance of the train, the delivery of food and beverage to your seat, the friendliness - it all was so enjoyable. I've recommended travel via Brightline to a dozen people since.
Joanne S
So many things to like about Brightline. Ease of booking, lounge in Orlando, cleanliness of train, personnel on train, luggage pickup in Fort Lauderdale. Beats driving the turnpike!
Brigot Green O
I always travel premium it's excellent.
Shekaisha Baker
booking was smooth. train ride nice and clean and comfortable. Staff super friendly.
James Hadricky
At the Boca Raton station they took my 4-in scissors then next time they wanted to see my 3-in scissors but not at Orlando station only at Boca Raton station. I didn't care for that
Dawn Fowler
Was our first time. We are never driving to Miami again! 😂. We did the premium experience! Was great in Orlando and perfect other than a false alarm evacuation in Miami.
Margie BORRERO Vicente
Very easy to find and very easy to board the train.
Cindy Myers
I live in Orlando and cruise frequently . I love traveling the brightline to fort lauderdale and miami. ……..but I have watched prices go up to a point that it is becoming significantly more expensive to fly or drive from orlando. The $20 charge to carry on a medium size bag is nothing more than a money grab. I do not mind paying for a larger bag checked bag. As the brightline struggles financially I watch them trying the “spirit airlines “ approach to increase revenues. For me ,and many others I have spoken with it will make me think twice about how I travel to fort lauderdale and miami. The brightline is looking less attractive from a financial standpoint.
Laura Alvarez
(Translated by Google) The entire experience of traveling with you is wonderful: the booking, the trip, the cleanliness. My only observation is about some passengers who, despite the instructions, keep their phones on very loudly and are a nuisance. Perhaps if an employee could patrol more frequently to ensure that people respect the rules. (Original) Toda la experiencia de viajar con ustedes es maravillosa: la reserva, el viaje, la limpieza. Mi unica observacion es sobre algunos pasajeros que a pesar de lo indcado mantienen conversaciones telefonicas a todo volumen y molestan: tal vez si algun empleado psara mas frecuentemente para garantizar que la gente respete las normas.
Sharrise Griffin
I signed up and departed from the Boca Raton location and the booking process was super easy. I enjoyed the friendly and welcoming staff, I love the cleanliness of the stations, all the amenities in the Premium lounges, the train ride was very nice and relaxing which was good for energizing me before I departed and not as scary as I imagined. I got my money’s worth and more!! GREAT EXPERIENCE.
Beatrice Vargas
The price, the clean train and the ride was great.
Megan McGinniss
The team that worked our car was amazing. So helpful and welcoming. I'm from the Northeast where Amtrak is our main train and Brightline is a much better experience
Gail Keyes
At Ft. lauderdale - the managers compassion and my porter Frank Onboard, lovely helpful car staff I wish that the price was more affordable
Chia Ross
The train so so clean. The seats were comfortable and roomy. The bathrooms were clean and spacious.
Chris Garcia
Very punctual, clean , and comfortable
Linda Socci
Great way to travel Pleasant from walking through the front door and all the way through the entire process
Richard Zarr
Booking was very easy... added the app to my phone and it found my reservation immediately... seamless process...
Robert De Marco
The guest services on the train are fantastic. On both rides the car attendant was amazing. Friendly, pleasant and professional. The one in Coach 3 from WPB to ORL was extra amazing
Ana Paula
Cleaning the train and space between the chairs.
Fred Ganter
My family took the Brightline for the first time from Orlando to Miami. What a pleasant experience! Plenty of room in the terminal and on the train. There was also plenty of staff. Plenty of room on the train, as well. The train was right on time. Plus, I was able to change my departure multiple times without any penalty (which came in handy). While the on-board food selection could have a been a tad-bit better, it's not worth dinging the rating.
Rachel Kwaw
Ease and cleanliness of the process and inside the train. Only issue is the comfort level of the seats could be improved, with a place for your feet and being able to adjust the seat
Kerri-Ann McLean
I loved the train stations, they are clean, offer modern amenities and food stations. The train is quite modern as well, or as my mom said - hi tech! Website is easy to use. I made an error and was assisted amicably by a staff member.
Sandra Verrone
Everything was great...time of the train...quiet and clean place...people who work there were very nice, gentle...location of the stations...I would recommend...
Kelsey Kolb
We had a truly perfect experience. Arriving and finding the entrance was easy, security was quick and so pleasant, we had enough time to grab food and a drink (both were great), the announcements were clear and helpful, boarding was simple and efficient, the actual train ride was soooo smooth and peaceful, and we arrived exactly when we were supposed to. This was SO much more enjoyable than the airport.
Alejandro Genao
It was a Smooth ride to Ft. Lauderdale
Beth Thorpe
José took excellent care of us! The train was quiet (no loud cell phone talkers, no loud noises.)
Jason Hernandez
It was my first time taking the train. It was easy to purchase their ticket. Easy to get into the terminal ( not sure if that’s how it’s called lol). No reason they should charge 5 dollars to for a bottle of soda. Thats abuse. Boarding and the train ride was great too. Aside from the insane food prices at the terminal it is something I definitely would do again.
Cathy Stroncek
Plan on extra time to get to the train, the Orlando station road gridlock. It took 15 minutes for a mile. However, once I got there the staff was helpful, the train was clean and comfortable.
Galen Flores
The kindness of everyone. The ease of everything from getting tickets to experiencing the ride. So much less stress than driving
Luciana Brentano
I loved the experience and recommend it to all my friends
Nazarene Chatelain
Brightline was a very clean, comfortable, and affordable option to get to our destination. We enjoyed the benefits of a premium ticket. The premium ticket was worth every penny.
CN Tel
Comfortable and clean
Blair Stanford
Excellent experience from start to final destination. Wish there were more Brightlines along the east coast.
Demetrius Randolph
Great Ride with Great service and clean with a Great price
Ejike Sabastine-okafor
It was just a wholesome experience and it was my very first train ride with Brightline I totally enjoyed it
Snoop Randie
The seats, food and cleanliness of the bathrooms even at the end of the day.
Karina Raimont
This is a beautiful station easy to navigate. Upon arrival there is an information desk in case you need assistance. The escalator takes you to the security checkpoint where you will put your bags through the machine. No need to take out any electronics, or put the phone. All bags go through. After that, you must scan your boarding pass to get into the terminal. At the terminal there is a market, restrooms, and two lounges: Smart and Premium. Smart is for general bookings and Premuim requires scanning the boarding pass to gain access. I didn’t have a Premuim pass for my trip, but I could see they have free snacks. Smart is large enough with plenty of seating and there is a high top style area for charging stations. There is also a bar at the terminal for all to enjoy. There are many monitors with information about the upcoming trains and their status. This was my first time taking Brightline. I didn’t know what to expect from the boarding experience. Premium boarding started first at around 4:07 pm and at 4:11 pm all others were allowed to board. The train’s departure time was 4:20 pm, so I was stressed about the late boarding, but it was quick and painless. The train departed only a couple of minutes late. The train was spotless, and the crew friendly. The seats are comfortable. The carryon shelf above my seat had plenty of room. I purchased a seat, so I selected one with a table, so I could work. The tables are narrow compared to other trains I have been on. It would be a tight fit for multiple people. The ride from Orlando was smooth and comfortable. The train makes quick stops, and you get plenty of notice to prepare to exit. I wish prices were lower, but it was a positive experience.
Mykola Slazhniev
modern design, exceptional infrastructure, precise schedule and convenience, comfort and punctuality.
Antonio Reyes
the overall experience was great
Paul T
It was a good experience, the train was very orderly, the service was very respectful, punctual, and to top it all off, the whole trip was very peaceful.
Dalbey Bastidas
Awesome experience!!
Emmy Cuadra
My first experience it was great! Highly recommended!
Karina Pinero
great service
James Ingram
Awesome staff, extremely clean, staff at the bar could be a bit more friendly.
Nikki Herrera
On time arrival and departure Very comfortable experience
Christopher Dering
The seats were very comfortable. The staff was very friendly and because I got the premium seats. Customer service was great along with the selection of food and drink. Internet was also great.
Flav C.
Seamless experience at an affordable price.
Robert Busch
Brightside from Orlando to West Palm Beach was great!
Angela Rispoli
Wonderful ride, very clean and comfortable seats, very spacious!
Jake Mayforth
Everyone was very polite and professional and acknowledged you and the ride was awesome and very comfortable. Very fast and efficient security check. Great selections of food and drinks.
Marc-Henry Mompremier
I congratulate you because your service is impeccable. I have nothing to criticize except for your speed, which I find slow. I like everything about you, and the carriages are clean too. ☺️🥰
Gordon Johnston
I wish I could remember the name of the black man who checked me in for my trip. He could not have been more professional and cordial! The ride was so comfortable. We had electrical outlets and USB plugs at the seats/table.
Mishka Mishmash
Flying stressed me out with the American internal flights (I am from Australia) so I booked a train. I love loved the train. Easy to book, easy check in, great lounge for premium, and it was so relaxing on the train with nice seats, food, drinks, service, calmness, room on the seats and surrounding, and it dropped me off next to the airport, and no dramas. Nice view along the way you can use your laptop in your business class seats as it has a decent tray (unlike squissy planes). Cost thousands less as well than going on the plane. It was all perfect. Anyone who is thinking of flying. Don't. Catch Brightline trains instead. Your mental and physical health, and finances will thank you. I jumped off feeling great, rather than exhausted. You won't regret it. :)
Joe Luciano
Clean, comfortable and service was great
Andrés Medina Ostos
All my trip was wonderful.
Victor
Great service.
Darryl Hairston
The train boarding process was quick and efficient. The train was also very comfortable and the time on the train went by quickly.
Octavio Ruiz
Brightline was an awesome experience and recommend to anyone that travels.
Yvette Edghill Spano
Being a first-time rider, it was incredibly helpful to have staff available to address any questions or needs. They were very friendly and courteous to ensure the experience was top notch. The overall esthetics of the station itself was impressive and added to the level of desired prestige of traveling by Brightline.
Tamara Cervi
First Class Experience: We were disappointed that our luggage could not be taken from us and we had to carry it on (we got there early too and one checked bag is supposed to be included). We were disappointed in the lack of food while there. Most bowls/plates were empty. It was just being replenished when we had to get on the train, 35 minutes later. Maybe there needs to be 2 people maintaining the lounge and not just the 1 person we saw. The train stewards were amazing! They made us forget how disappointed we were at the start of the trip. I will go back-to-back riding coach. First class was not worth the price.
Beverly Martin
Overall experience was smooth and very pleasant
Jenny Suarez
Great experience overall. I wish I had noted the names of the employees Honestly, great staff all around. From the gentleman at Aventura that handles security (Always happy and nice) to the lady at the premium lounge to the team on board. Everyone was amazing! Great experience, traveled from Miami to Orlando.
Steve Hanna
Brightline is convenient, efficient, fast, and fun! Food on the train is meh but food at the Orlando station is quite good - and there's a full bar. Beware that there are sometimes delays south of Cocoa, especially if the tracks are blocked by auto traffic or pedestrian trespassers.
Brunilda Colon
I had an amazing experience at the customer service desk when traveling from Orlando to Miami. I arrived expecting to wait three hours for my originally booked ticket, but since my flight was not delayed, I asked if there was any way to switch to an earlier departure.The representative didn’t ask unnecessary questions he immediately stepped in to help. With less than 10 minutes before the train departed, he went above and beyond to change my ticket and get me on my way.This happened on February 7 around 6:10 PM, and although I didn’t get his name, his professionalism, urgency, and kindness turned what could have been a very stressful situation into a smooth and positive experience. Truly outstanding customer service! Thank you again for your Amazing customer service.
Maestro Mecanico
Brightline Orlando is easy enough to navigate without assistance. The amenities of the waiting area are more than adequate for the traveler.
John Hudson
Every step of the way the travel experience was made comfortable, enjoyable and easy. Having to change service times at both outbound and inbound was made with great ease
Cherryann Pitt
My husband and I were throw back as to how clean and comfortable the train was. We enjoyed the service and are very much excited about our next adventure with Brightline👍🏽
Kimberly Burrell
I truly enjoyed everything else about my experience. From the online purchasing, to the food options.
Renee Deveans
AMAZING!! Everyone seemed happy to service. The atmosphere was perfect! I can't wait to visit FL again soon and use Brightline!!! Thank you!
KIMBERLY SNOKE
It was an incredible experience from start to finish. The stations were clean and bright. Going through security was quick and seamless. Announcements were clear. Boarding was a breeze. The trains were clean and well maintained. The food and beverage service was quick and friendly. The ride was smooth and relaxing. I will be riding Brightline again in the future.
Daniel Liang
Great Train ride. Very comfortable and premium service feed us good.
Ralph de St. Aubin
Safe, restfull, quiet, easy travel from Orl to WPB on a busy Sunday. Nice employees make it a lovely trip. Thank you.
Carolyn Hasser
clean, quiet, and efficient. The food was surprisingly good and the service was delightful! Easy on and off boarding process.
Leslie Gonzalez
We loved the whole experience: easy access, clean facilities, breakfast, and especially the coffee machine.
Norris Smith
Overall good experience
Andre Slintak
This place is super hi-tech for a train station. Get on board and you're in South Florida in a very quick 2 1/2 - 3 hours!
Mike Stevens
I love having the train as a transportation option. Wish there were more.
Karen Childress
Pleasant attendants on the train and comfortable working accommodations!
Joey Vergara
The train arrived in time. They gave us enough time to board with out feeling rushed. There was enough space for us to sit. The lounge was also really clean and had enough outlets
LJ Sanchez
Great service.
Brian S
Robbie was the attendant working the train car in which I was assigned. This was my first ride on the Brightline making Robbie my first interaction. He was fantastically awesome! He was friendly, helpful, personal, approachable, and nice. He should be leading the training for all your attendants. Because of Robbie, I will be a future Brightline traveler.
Lonnie Brown Jr
Brightlinen was an excellent experience. The staff was highly professional.
Janet Torres
Timely and reliable trip while confortable seats for travel including area for private calls and relaxation in front of the ample, modern and clean bathrooms.
Boris Samardzic
convenient and comfortable ride
KAR R
It was awesome!Short trip for business n it was more than satisfactory in all aspects!
Angela Polania
It is always been a good experience to use these services On time, easy booking and changes, clean
Alexandre Albuquerque
All the process was quick, no extra fees for all my luggage and user-friendly interactions.
Luigi Catanzaro
Staff was extremely accommodating and nice.
Ani Miryala
I had an amazing experience parking the car in front of the station and going to Miami downtown for valentines day. We went on Friday evening train back Sunday evening 4:45 train. We would go as soon as could for this great experience.
Adrian da Silva
The purchase process through the app is simple and intuitive. The availability of snacks and drinks upon boarding and later on the train is very useful. The travel experience is quite pleasant, although the seat could be improved. It's not as comfortable as it should be.
Samantha Clark
Easy to schedule, board and a clean experience
jon hursh
I wish all train stations were this nice!
Dana Geren
Each team member we met cared for us and welcomed us...Brightline for a bright trip!
Karen Price
Positive experience friendly, helpful staff!
Carol Gronostalski
The crew on board were very courteous and helpful. The coach was clean and welcoming. The premium lounge was clean comfortable and a variety of food items available. The only problem we ran into was when we exited the train in Orlando, the bathroom had only 3 stalls for 100 people. The wait was ridiculous.
Review Guru
The train was clean, the seating was comfortable, the bathrooms were well maintained, and the staff was friendly. Only reason for not giving five stars is that’s it’s very pricey.
maryann errico
The train was immaculately clean. Personnel were professional, knowledgeable, and helpful. Seats were comfortable and the train was prompt.
Seher Cezzaro
The staff serving tea and snacks plus the comfortable seats... it was a smooth easy ride from Orlando to Miami! Best part was the proximity to the cruise terminal in Miami.
Keith Kaplan
Terrific!! 10 out of 10. Might plan a trip just because of the Brightline experience. Keep it up!!
Pablo Gil
The ride was smooth, the crew members were welcoming, the train was clean and neat, for me a wonderful experience
Pierina
(Translated by Google) Everything was spotless, spacious, and comfortable. Linda helped us at the entrance; she was incredibly helpful and kind. Thank you so much! (Original) Todo limpio impecable, amplio y cómodo. En la entrada nos ayudó Linda, con super buena disposición, que mujer más amable y agradable. Muchas gracias
Renata Barchiesi (Resolida)
(Translated by Google) I want to thank Linda; she was helping us get into the station before security in Orlando (midday, February 14th). I've taken the train a thousand times, but I've never encountered anyone so kind, especially to the children! She's the best! (Original) Quiero dar las gracias a Linda, ella estaba ayudando a entrar a la estación antes de seguridad en Orlando (medio día, 14 de febrero) He tomado el tren mil veces pero jamás me había tocado alguien tan amable sobre todo con los niños!! La mejor !
Romina Valerioti
(Translated by Google) The terminal was wonderful; clean and comfortable. The staff were incredibly helpful; I even forgot my phone at one terminal and they sent it to me on the next train to the station where we arrived. I highly recommend it. (Original) Una maravilla la terminal; limpia, cómoda. El personal super dispuesto, incluso me olvidé un teléfono en una terminal y me lo enviaron en el próximo tren a la estación donde arribamos. Recomiendo mucho.
Penny Villella
Comfortable, quiet, fantastic service in premium! Trains on time!
Kristin Brown
We decided to ride in 1st class to Port of Miami, having never done it before. It was a bit pricey but we didn’t have to drive there, find parking etc. It was all very easy and the ride was clean and comfortable. Our attendant was amazing, so friendly and offered information about the stops. Give it a try!
Joanne Mulinare
Best: On time boarding and departure and arrival. WiFi, assigned seating, food availability. Worst: The only negative was the constant chatter of the large group of people heading to their cruise. COuldn’t hear some of the announcements at all.
Lauren Morera
Train was very clean and seats were comfy. Boarding process wasn't great and you need to go through metal detector with bags which was a very slow process.
Rodney McManus
I was on the 2:05 train from Miami to Orlando in car 1 on 2/13/2026 and the attendant “Ennis” was incredibly kind to everyone in the car - very efficient, generous with his time and patience and seeming very happy to be doing what he was doing. Perfect employee and seemingly a very good and compassionate person. Kudos to Ennis!!! I will take the train again - much because of his kind ways.
judith williams
My very first experience riding on the Brightline train, it was very comfortable and clean 👌 customer service was on point and I reached my destination on time..
tammy delgado
Every Brightline employee I encountered on my trip to and from Orlando was fantastic. The woman who printed my ticket at the Fort Lauderdale station, the security guys at both stations, the attendants on the train - everyone was wonderful. The train stations and the trains are super clean and well-maintained. I loved my Brightline experience.
Trey Waechter
Very well kept facility. Staff is eager to help travelers get to where they need to be!
Sondra Fitzgerald
Can work, ride and relax and the people on board are awesome.
A Alexander
I enjoyed the relaxing pace of arriving at the station and being able to purchase a coffee and sit comfortably while waiting for the train to arrive.
Bob Taylor
My wife and I along with our daughter a couple times traveled with us every time we have had the chance to ride it’s been a great experience the personal atmosphere from the employees has been amazing and above what you would expect
Louann Feltman
A very quiet comfortable ride. I would recommend to anyone who just wants to relax
Bill Robillard
Great overall service
abdulelah saleh
(Translated by Google) Peace, mercy, and blessings of God be upon you. Good morning, friends! The train departs from Orlando to Miami. Booking was very easy through the website, and honestly, the experience was absolutely fantastic. Getting to the location and even the train was incredibly simple and straightforward. The train and the journey were also very comfortable, as I really enjoy the train experience. The seats are comfortable, and coffee and some shopping are available. It was the best experience I've had, and I highly recommend using the train to get to Miami. Best of luck to you all, friends! (Original) السلام عليكم ورحمة الله وبركاتة ، صباح الخير لكم يا أصدقاء ، مكان انطلاق القطار من أورلاندو الى ميامي ، كان الحجز سهل جداً عبر الموقع الالكتروني ، والحقيقه كتجربة كانت جداً جداً رائعه ، الوصول للموقع وحتى القطار كان بكل سهوله و بساطة ، كذلك القطار و الرحلة كانت جداً مريحة بحكم أني استمتع بالقطار كثيراً ، المقاعد مريحة و كذلك خدمة القهوه و بعض المشتريات متوفرة ، التجربة كانت الافضل لي و انصح باستخدام القطار للوصول الى ميامي .. بالتوفيق لكم يا اصدقاء
Mariquena Costansi
(Translated by Google) Excellent service, the terminal was clean and the customer service was very good! (Original) Excelente servicio la terminal limpia y un muy buena atención!!!!!!!
KashMoney Kennel
Everything was amazing. On time depart, checking in process very easy just a great experience
Roberta Smith
The cleanest train - staff was awesome - lounge experience also ! Love how it’s on time ! Smooth ride just fantastic ! Wish it went to Lakeland !
Joel Azuaje
Great way to go to Orlando, probably don’t have to drive there again, this is amazing. From now on it will be by train-Brightline. Hopefully you guys can extend the routes to some other cities, that would be Great!!
Renee Brown
It was such a smooth, quiet & relaxing ride as always! My hubby & I love sitting back & relaxing going to Orlando from Ft. Lauderdale!
Barry Wells
The web reservation process was easy. I would add a drop down for Military members , veterans and student to get their discounts. The service was prompt and the ride was smooth.
Luisa Navas
All the company is very nice, the station and the trains are very clean.
Anthony Melvin
I had a great time. Thank you.
Denika Atwell
Just the whole experience, from Booking, to departing, especially riding, to arriving. I cant even express into words the exceptional service from beginning to end. Brightline is the New Way to Travel from South to North Fl in a matter of minutes. Kudos to All who work for Brightline 💜🩵💚💛
Makeup By Rory Lee
Premium treatment and Premium care! Great service, snacks, beverages and even the salad… Clean, spacious room for work and relaxing
Emil Miller
Your on board attendants are very attentive to the passengers. Extremely friendly and helpful.
Ilene C
Always been an easy way to travel! Quick online booking. Service has always been good!!
Frank Minutillo
Entire crew very helpful and friendly!
Felix Montalvo
Excellent customer service !
Claudia Allen
I would recommend this mode of transportation to anyone
Bob Beadling
Orlando station was beautiful and the train ride was smooth and comfortable
Cheryl Malloy
Great way to travel. Far less complicated than going by air.
Sharon Adams
We really enjoyed the train ride. We ordered food on board and it was delivered promptly and was great tasting. It was an enjoyable experience and given the chance we will ride again.
Quirion Christian
Clean facilities and welcoming staff.
Jose Leandro Fernandez
Excellent service at both the FT and OR bars. The staff were wonderful and made the wait for our departure very enjoyable for both me and my son. It’s a great spot for travelers looking for a friendly atmosphere
Vicente Herrera Vega
My experience was amazing
Capt Panther Grenz Ent
This was my very first time on a Brightline train and I have to say I was not disappointed. It’s was such an awesome, unique and memorable experience. Yes it is a bit pricey but you pay for great quality service and product, and Brightline provides that service!!! Definitely a Gold star!!!!
Marlen Orencio
(Translated by Google) The experience was super positive, I recommend it to everyone. Comfort, service, snacks—everything was 5 stars. (Original) la experiencia fue super positiva se lo recomiendo a todos, conford, atencion, snacks todo 5 estrellas
Anibal Contreras
Excellent!!
Chris Rick
It was easy to book my tickets, check-in at the station, and the ride was very comfortable. The on-train staff were highly attentive and I food and beverage order were delivery in a timely and friendly manner.
Irene S
I loved the smooth seemless ride. The attendents were super nice and helpful. The station and train were clean and entire process simple to set up. Only wish we had a train in Texas.
Walter Romero
(Translated by Google) Very modern station, clean and organized, everything is very well signposted, even in Spanish 👍!!! (Original) Estacion muy moderna, limpia ordenada todo muy bien señalizado incluso en español👍!!!
Lisa Levine
I had a family emergency and wanted to take an earlier train. Despite originally buying a non-refundable ticket, when I called, the wonderful agent gave me a credit toward buying a ticket on an earlier train. I only paid the difference rather than the entire price of a new ticket. You have won a lifelong customer!
Marlee Kay
Our train attendant was outstanding
Joao Paulo Santasofia
If you plan to go to Miami or other cities served by the airline, then take advantage of it. It's an experience worth the cost. The trip is very smooth and the comfort is exemplary. I highly recommend it.
eleni
I used the connection from Orl to Miami on business. The train was too comfortable, the service was super fast, polite & professional, the food & drinks were very generous, plus the wifi connection & quality. I travel a lot and I use various means of transport, but my journey with brightline was beyond excellence.
Mariann Cappadoro
Beautiful station, smooth ride and very comfortable seats!
Fabiana Zifferman
Brightline is the way to travel across Florida. I must give kudos to the user friendly app to the train stations, the helpful staff, the train service and comfort as well as its cleanliness and service
Robin MacDonald
The food and beverage people were very friendly. The breakfast was delicious. My daughter said she felt like a Princess!
Sherry Richardson
The Brightline is unmatched in terms of service and quality for the price. I hope it stays this way forever
jilltokasz
The train was so new and so clean
al stitt
What a great hassle free, comfortable way to travel to Miami! Bright Line has plenty of team members positioned carefully offering assistance to travelers needing guidance in the process
David Ramos
It was nice. However, the scanning for ordering was slow. Need higher speed wifi. Otherwise, nice clean smooth ride. On time.
Ralph Bettencourt
All was easy as far as booking and it’s just so much easier than driving.. very convenient.
Willis Andrews
Prices was higher than expected, but the experience and ride is always close to perfect.
Operation Relations
Prices was higher than expected But the ride and experience is always closer to perfect.
Dennis Scelza
Smooth as silk. I luckily brought a box adapter for my charger and was able to stay charged. The bougie section may have direct cable hookups for charging but the regular coach is and charge. Quiet, clean, friendly staff , the croissant turkey bacon in the lobby was the same thing theye were serving on the train and it was really really exceptional
jeff rosen
Whole team is awesome felt bad for food server with nothing to serve
Dominique Guillet
Although we are accustomed to European (truly) high-speed trains (the only reason for lowering the stars to 4), we found the entire experience very positive and would do it again. We would have been grateful for a first-time rider promo code (I did search), as now I am receiving them daily.
Ramon Carcamo
(Translated by Google) A very pleasant experience; you can focus on relaxing while you reach your destination. (Original) Una experiencia muy agradable, te concentras en descansar mientras llegas a tu destino.
Kit Moody
Booking, ride. Shuttle to air port
Sherry Frizzelle
We took premium up and the staff was very friendly and quick.
Cruising Thru-Life
Everything was amazing. We were so surprised with the smooth ride, the lunch, and the lounge
John Siwes
Modern. The premium lounge was a big bonus. Comfortable and plenty of food and drink options. Priority boarding was appreciated.
Sofia Valenzuela
Really big and comfortable seats but it would be nicer if the seats could recline more. the windows weren’t very clean so you couldn’t see the view as well. overall it was a really good experience.
Susan Constantine
The booking was easy. Best part was the station is bright and clean and the ride was so comfortable!
Иван Харченко
Good, but they need make more stops at different locations like cocoa beach.
Chris M
Clean, fast trains
Marcelo da Fonseca
(Translated by Google) Located in Downtown Miami, this is a modern and comfortable station for Brightline trains running from Orlando to Miami, passing through several cities along the way, such as Aventura, Fort Lauderdale, Boca Raton, West Palm Beach, and Base Camp. The journey takes approximately 3 hours and 40 minutes, making it a good option for a quick connection between cities and a sightseeing excursion. (Original) Localizada em Downton Miami, é uma moderna e confortável estação para os trens da Brightline com destino de Orlando a Miami, passando por algumas cidades no trajeto, como Aventura, Fort Lauderdale, Boca Raton, West Palm Beach e Base Camp. O trajeto dura cerca de 3h40min, sendo uma boa opção para ligação rápida entre as cidades, e uma opção de passeio turístico.
Mauro Varas B
So I took my train from Orlando to Miami airport. The travel in general was very smooth, clean and the staff super helpful, the 4 star is because ( probably I should check my self 😅) my friend told me the train station was at the airport but no, it is kinda far but Bright-line offers a shuttle bus for 12 USD ( that I was not considering) so be prepared, they don’t accept cash either… but overall a great experience, I would definitely take this rides again. 😊
Chris Moschini
It's a train going probably 100mph past traffic that's probably doing 80 and falling behind. In FLORIDA! Like "we're trying to end all public schools" Florida. Amazing achievement.
Doreen Armenti
it was my first time on the train from Orlando to Miami - it was wonderful. The staff was great ....the ride was easy - snacks and drinks were perfect (premium) I really enjoyed it and would definitely use it again in the future 🌟🤩🙌
Debra Stewart
Train was very clean and comfortable, the station in Orlando was very nice with great food/snacks. Departure and arrival were on time.
Bill Linton
First time taking the Brightline. Located in terminal C at Orlando International Airport, the counter is on the 5th floor accessible by elevator or escalator. The staff was friendly and efficient. We traveled premium and had a special lounge line and lounge. The lounge is small. We arrived about an hour early and had no problem finding a seat. However, shortly thereafter, seating became scarce. Plan on arriving early if you want a seat. The buffet is limited but good with several healthy options. Complimentary wine and beer are available as well as soft drinks and a coffee machine. Boarding was quick and efficient and having premium seating allows for early boarding. The coach was clean and comfortable and charging stations are available. We departed precisely on time. The lunch was either tarragon chicken or salad Niçoise, both of which were very good, much better and fresher than airline food. Highly recommend.
Randy Mogen
I had a great experience with Brightline. From the moment I entered the station all employees were professional, kind and helpful. The stations are clean and easy to get around. The Premiere Lounge was comfortable and the food and drink selections were very nice. On the train the staff was attentive and friendly and fed us often. I will definitely take the train again.
Karen Brown
My Brightline trip from Orlando to Miami, was super comfortable and easy to book! My hubs and I are already planning our next trip. It was so much more relaxing than driving. We appreciated the readily available clean restrooms in contrast to stopping at random gas stations when we drive. The icing on the cake was the fast and friendly customer service.
JUAN DAVID ECHEZABAL
To my family use Brightline are a great experience. Thank you for bringing the great service to travel safe and happy in Florida
Felicia
Wonderful Experience – Smooth, Relaxing, and Memorable We kicked off 2026 by checking something off my mom’s bucket list: riding a train. After researching our options, we chose Brightline—and I’m so glad we did. We arrived at the Orlando station and parked in the garage. The walk to the entrance was easy and not bad at all, though parking closer to the entrance does depend on where you park. Overall, very convenient. When we arrived, there was a small hiccup with the ticket-scanning doors during security, but staff got everyone through and security itself was quick and painless. The station is beautiful, clean, and modern. The only downside is the waiting area—it can feel crowded when the train is full. Premium passengers do have a separate, more comfortable seating area, which is a nice perk. Some staff weren’t overly friendly, but it didn’t take away from the experience. Boarding happens very close to departure time, so don’t expect to line up early. Once onboard, everything was smooth. There were four of us, and the seating was roomy and comfortable. It was such a relaxing experience—just sitting back, enjoying the ride, and letting someone else do the "driving". It was a ladies’ trip, and my mom truly enjoyed every moment. Food and drinks are available onboard, but they are very expensive (think $4 for an 8-oz soda). I highly recommend bringing your own snacks and making it part of the experience—you are allowed to bring food with you. There are several stops between Orlando and Miami, but boarding and unloading were quick and efficient. Once we arrived in Miami, we explored the food court and loved having multiple restaurant options with a shared seating area. The staff there were incredibly friendly. On our return trip, the train was less crowded, so we stretched out, read, napped, and enjoyed the peaceful ride. The train was impressively smooth—the only noticeable movement was during track changes. Special shoutout to Mr. Ray and another wonderful staff member whose name I sadly didn’t catch—they were fantastic and truly enhanced the experience. Parking tip: If you have E-Pass or SunPass with a transponder, you can park right near the entrance. I had an account but no transponder, so we used the garage—still very convenient. Overall, this was an amazing experience, and it definitely won’t be our last. Next time, we’re planning a full weekend trip using Brightline. Highly recommend!
Terri E.
Brightline trains are top notch and a nice break from the airport chaos or driving on a long road trip. The Orlando station is huge and located inside the Orlando Airport. You have to walk through the airport to get to the car rental area if you end up getting a car rental. Otherwise, I think you can walk outside of the train station and have your friends/family pick you up curbside. Don't take my word for it as we headed to car rentals when we had arrived. The Orlando station is a beautiful and spacious setting. More retail and food/drink options. Beautiful set up. If you get a chance to ride the Brightline, it's a really nice and luxurious experience! The train stations are all brand spanking new and so clean and modern. Easy to navigate too. You can find fairly inexpensive tickets from Fort Lauderdale to Orlando pending on the time you travel. I can snag $49 one way ticket to Orlando for super early times between 6-7am or random late afternoon times. Prices range from $49 up to $124 per person each way. If you think about it, it can be equivalent to flying but without the airport hassle. Travel time is similar to driving as you have to factor in all the stops along the way so travel to Orlando is about 3 hours for a direct train. There are three main category options: Smart Saver, Smart and Premium. For example, see below on pricing difference. Prices are different pending on travel destination and times. SMART SAVER - $49 per guest For travel between all stations * No seat selection * No modifications * Cancel for 10% Brightline credits SMART - $64 per guest For travel between all stations * Complimentary seat selection between South Florida and Orlando * Modify for fare difference only * Cancel for 100% Brightline credits up to 48 hours before departure or 50% thereafter PREMIUM- $124 per guest For travel between all stations * Complimentary seat selection * Modify for fare difference only * Cancel before your trip and receive 100% Brightline Credits in your account * Extra perks If you can make it happen and take the Brightline to save yourself the long drive and to avoid any traffic, Brightline is the way to go. It's so easy and the seats are super comfy with many options to choose from. They offer free Wi-Fi on board, food and drink options too. Service is great and this is definitely a convenient option for quick travel. Highly recommended if this is your jam!
Jennifer DeFabbia
Friendly Service, Clean Train Cars, Very Comfortable, On Time
Stephanie Brady
Clean, well organized and modern.
Laura Daniel
From start to finish the trip was very simple and everyone that we encountered was accommodating and friendly! Highly recommend using the Brightline from Orlando to Miami, it is a great break from flying and is very comfortable.
Ronald Meneses
(Translated by Google) First time using the train service from MCO to Miami and back. On time, very good service. Friendly staff. The terminals are very nice and have food and cocktail options while you wait for your train. The terminals are well signposted, which makes the experience more positive; it's not complicated. Highly recommended! (Original) Primera vez utilizando el servicios de tren desde MCO a Miami. Y Miami a MCO. On time, muy buen servicio. Personal amistoso. Las terminales son muy bonitas y tienen opciones de comida y cocktails mientras espera tu tren. Las terminales tienen buenas señalizaciones, lo que hace la experiencia más positiva, no es complicado. Recomendado!!!
Sa MI
Brigthline trains are an excellent alternate transport choice than a car or bus. Extremely safe & clean, from the reception, food court, security *, an upgraded food train service delivered to your seat. * = Make sure you don’t bring your tiny belt buckle knife, 40 year old gift didn’t meet security requirements.
Ivonne Longueira
It's easy to book, the train stations are very clean, the employees are friendly and resourceful.
David Dreibelbis
Beautiful premium lounge with dedicated boarding access.Coach staff made me feel special and valued.
Steven Wolff
I left a jacket behind while traveling to Fort Lauderdale. Javier was able to track it down, get it returned and reunited with me when I left in less than 4 hours. Fantastic service!
Rusiel Del Valle
It was just cool, clean, comfy, and fun.
Billy Gouty
It was just a very nice overall experience, comfortable, cleanliness, spaciousness, arrival and departure.
Arianny Guevara
Amazing experience! Unfortunately I arrived just in time for boarding and had already missed the train, the staff told me that at the front desk they could help me and I was able to reschedule the ticket at no additional cost which was what worried me, the staff was friendly and diligent.
Bryan Algara
Amazing experience
Pat embree
Train on time. Train very clean, bathrooms spotless
Carlo
This station makes MCO a alternative to FLL and MIA
Ana Elena Perez
Very easy, clean, super friendly staff
Lo San
Train attendees are friendly. The ride is always comfortable and the premium lounge experience is always a plus
Ivor Find
Easy to get in, and out of was alot easier than driving to Miami. Very relaxing and enjoyable experience.
Christy Baugh
Taking the train from Orlando to Miami to get on a cruise was the BEST! It was so easy... no crazy lines or crowds... they took our luggage and when we got off it was already there! We played cards with friends and had a great time talking all while watching the scenery. This will definitely be the way we will travel in the future! So easy and quite fun!
Megan Phillips
Train was clean and comfortable, fast wifi allowed me to work the entire ride! Great experience overall.
Jenna Self
I really enjoyed the convenience and comfort of Brightline when heading south for a flight out of FLL. The stations were beautiful, clean, and incredibly easy to navigate, which made the entire experience stress-free. It’s such a smooth and enjoyable way to travel—I’ll definitely be using it again.
lorie fornett
We rode bright line Jan 30, 2026 from Orlando to Miami. The views are excellent, clean windows and we had quick food service, I highly recommend using bright line.
Joeiris Borrome
Excellent service, super clean and modern stations, super comfortable train seats. It was a satisfying experience
Tbred74
Outside of a parking payment problem at Miami Station, the experience was positive. Really appreciate the cleanliness and food service.
Mariana Vargas
Profesional persons and very good avalibilty to explain. NICE experience!
Adriana Alvarez
(Translated by Google) Comfortable and safe (Original) Cómodo y seguro
Valentino Pine
I booked premium. The price was very fair. The train and bathrooms were very clean. I was surprised. The staff was extremely friendly. I made sure to tip them well. The premium lounge was nice but out of stock of drinks and clean food. The bathrooms at the station were very clean. Overall, I was very satisfied. The service was equal to or superior to an airline. Food and drink should be fresh in the premium lounge but other than that everything else was fantast. I will mention that my return train was 45 minutes late. I was not thrilled about that but at least the wait was comfortable. The train seating was also satisfactory and comfortable. It was also very safe and well attended. I look forward to the train coming to Tampa. I have sent several family members on the Brightline since my pleasant experience. If I could change one thing it would be to have slightly more comfortable seating on the train for the premium section and to make sure the food and beverages were fresh in the premium lounge. Other than that, it was truly an excellent experience. I would recommend it to family and friends and I will be taking premium of my travels to west palm beat every time now. Extra points for the cleanliness of the train and bathrooms and the wonderful kindness and service from the train staff.
Angela Le
Easy registration, super clean station and train, helpful attendants in the station, fast ride, good price.
Stacy Cortese
Great way to travel
Claire Tutt
Loved using Brightline down to Miami when AA let us down. Great service, on time, good food and beverage selection.
Elizabeth Black
I rode premium on 1/28/26 from Orlando to Miami. The young gentleman who took care of us was exceptional. He went above and beyond to make sure all of our needs were met. So pleasant and gracious. Seats were comfortable, and lots of legroom. Super clean, and lots of options for food!
Kyle Snyder
Extremely easy and seamless from beginning to end.
Sam Cho
The onboard experience was very smooth. The only comment I have is to make the physical line longer. There were people ahead of me that was blocked from entering the security gate because the line was too short, causing backup.
Mary Ann Lambrinides
My return trip agent in Orlando that checked my golf bag. The guy on the train departing from Orlando that served me my drinks. NOT the guy who served me my food.(He wasn't friendly.)
Daniel Moorer
Excellent customer service. In addition, excellent choice and variety of food and beverages.
Lucy Troupe
The Orlando station is easily navigated. The agents are pleasant and helpful!
Edgard Rodriguez
Good on board service. Comfortable cabin.
Jay Dougherty
The service was fantastic, Nina was wonderful and made our trip very pleasant.
Yousaf Mathias
Brightline app is easy to use. We traveled from Orlando to Miami. The train station at both locations are very clean and properly signed for directions. Employees are helpful. Food and drinks are expensive at the Orlando station. Your are allowed to bring your own food and water. Security check is fast at both stations. Arrive at the train station atleast half an hour before departing time. Trains are on time, have comfortable seats and food is available to purchase. Miami station has a large food court with plenty of options to choose from at affordable prices.
Otavio Barros
First time riding the train. Never going back to driving again!
jill benitez
The train was clean and spacious - in Premiere class at least - and made the trip between Orlando and Miami painless. Also the amenities at the departure station in Orlando were fabulous - plenty of snacks and beverages in a clean, comfortable and well-lit lounge area waiting to board. I'd do this again in a heartbeat.
luis teijeiro
They had to move me to a new seat. They were courteous and professional.
Rue Masunungure
Great service pre and on board and very punctual. I booked premium and loved the lounge service and food. Highly recommend.
Daniel Brothers
overall easy and smooth ride.
Luz en un Silencio
I really appreciate how easy it is to get around the station and how smooth the boarding process was
Rad Rob
Wencil and Franklin were excellent! Friendly, attentive, and efficient!!
Cruising Engineer
The premium waiting lounge area was clean and well stocked with food and beverages.
Odalys Rivera
I would like to say Thank you to Brightline Team. The guest service was amazing!. Excellent service!. We had a very nice experience with Brightline. No complaints at all. We Highly recommend it.
Robert Jorgensen
Best way to travel to Orlando. Comfortable and clean
Monique Yseux
The entire process from booking, to arrival/departures to eating and the customer service was an absolute wonderful experience. I definitely recommend this option for travel. It’s comfortable and easy.
Wendy Webber
It was a really smooth process. Getting off the train as a disabled person was not hard at all.
N Ope
Quick and easy to drop off passengers with no delay. Exit was just as easy
marcia vicente
(Translated by Google) We traveled by train from Miami to Orlando and from Orlando to Miami on the Brightline train. I enjoyed the experience. Better than flying and going to the airport, even though it was a 3.5-hour trip each way. The stations are new, very beautiful, and comfortable. My husband and I traveled in Smart Class, and my granddaughter and daughter traveled in Premium. The seats are the same size between classes. Premium Class has a separate lounge with snacks and drinks upon boarding, as well as snacks during the trip, and priority boarding. Next time, we will all travel in Smart Class. It's good to arrive early because the Smart Class lounge is small, and many people had to stand. (Original) Viajamos de trem de Miami para Orlando e de Orlando para Miami no Brightline train. Gostei da experiência. Melhor que avião e aeroporto mesmo apesar de 3:30 hs de viagem em cada trecho.As estações são novas, bem bonitas e confortáveis. Meu marido e eu fomos na Smart Class e minha neta e minha filha foram na Premium. As poltronas não tem diferença de uma classe para outra. Na Premium tem um lounge separado com lanche e bebidas no embarque assim como lanche durante a viagem além de embarque prioritário. Numa próxima vez viajaremos todos de Smart Class. É bom chegar cedo pq o lounge da Smart Class é pequeno e muita gente ficou em pé.
Vivian Campos
From the welcoming security guard, to the nice bartender and the employee who helped me with my heavy carry on, I definitely enjoyed my first round trip train ride.
Christine Crowley
We love traveling on the Brightline. We used to travel by car and for an older couple like us this train is the best!
Lizmarie Steel
The whole experience was great. Ease of boarding, ride, comfort, and timeliness.
Wade Turner
Our attendant was very attentive. Always checking in to see if we needed a snack or beverage. This was my girst time in brightline. Awesome experience!
Dihedral Design
We took the train before a cruise from Orlando to Ft Lauderdale and it was an overall good experience. Reminded me very similar to how Europe operates their trains. Although it doesn’t necessarily save time (unless there is a bad accident on I-95, which does happen seemingly all-too-frequently) it was great to not have to drive, and just read, watch movies and relax. Most importantly, both trains were ontime. We did pay for premium on the way home, and although a meal was appreciated, our car was rather loud with people on phone calls or otherwise talking…also the lounge at the Ft Lauderdale station is painfully small…the WiFi seemed to work better but unsure if that was a booking class reason or otherwise. I would take them again and hope they expand operations…a Disney Springs or Universal stop would be amazing.
Alisha Jeune
The train ride was so amazing. Everything went smooth. The service was great. Will definitely be riding again
Living my best life!
There was a medical emergency during our ride. They kept us well informed and let us know that person was ok.
Sol Juri
(Translated by Google) Clean. Nice. New. Modern. Highly recommended. (Original) Limpia. Lindo. Nuevo. Moderno. Súper recomendado.
Kyron Parsons
The staff in Premium is always great. I love Premium over Smart because it's much quieter. I just wish it was a little cheaper or we got more points for Premium because ~$110 minimum is just too expensive. Other than that, always a good time on Brightline
Tim Lesnick
This exceeded all my expectations. Super clean, on time, and really a great experience. From parking through the train experience, including ordering work, using the wifi, getting on and off....being on time....I swear this was flawless.
Anda
The train departure was always on time and the arrival even earlier than scheduled, couldn’t ask for more, really pleasant experience.
FRANCIA ROMERO
On time, organized, cleaned, quiet and smooth ride
Jeffrey Reese
I can’t say enough about our ride on the Brightline from Orlando to Miami. The train was super nice. As was the premium lounge, and the people who served us on the train. It was all around a great experience. I can’t wait until it goes all over the state of Florida.
Clément Bresson
Awesome service, wine and food.
April Snider-Brown
Nelson was our server while on the train. He was so kind and helpful. While he was working a lady stole items from the fridge and we told him what happened. He addressed the situation promptly and the family was escorted off the train. He was professional and stern when the family was being nasty to him. He did everything with class.
Saima Rathor
Service on the train was excellent
Steve White
I love a nice clean quiet train ride at sea level. Same time as an airplane, without going through security. Thanks Brightline.
beverly litsky
traveling was a pleasure..clean,smooth and comfortable
Joe Rivera
Wonderful atmosphere...had a smile on my face all day
Bill Dick
While on the train it was a smooth operation. Staff on the train were polite and courteous and seemed eager to help if need be.
Juan Carlos Rios Tangarife
(Translated by Google) On time, a comfortable and peaceful trip (Original) A tiempo, un viaje cómodo y tranquilo
Nathalie Guerrero Montoya
The tidy cleanliness. the kindness, patient and elegance and proactive of the staff, and the continues preserving of all these during the trip you can observe all with a good attitude holding the cleanliness. Also, Brightline have to be careful to don't feel fear to correct the customers, those who vape constantly in the train, or put the shoes on the chairs those behaviors out of the protocol and clear standards Brighline exhibit.
Enzro Greenidge
Clear
Latayne Wilmot
This was a comfortable experience. Pretty easy to navigate at standalone stations. Airport stations become trickier, but the airport staff is very knowledgeable and helpful. The bathroom was clean, the train was clean, and the train attendants were very courteous.
Ericka Nájera
The app is very user-friendly and offers many travel frequency options, which makes it very convenient and accessible.
e e
Very organized
Daniel Ramirez
Ease of entry, cleanliness, comfort aboard. Better than flying for trips within Florida. Please expand to Tampa.
Rene Dago
I was running and believe was the very last to board, along the way from vurbside to train entrace I encounter 4 different Brightline employees assisting me at four different points at stairway, TSA , and into the train.
Matias Jacob
Doing the Orlando - Miami leg with my kids was an upgrade in my experience
Veronica Longart
Love it, my only suggestion is that should be faster
Maggie Moya
Traveling by Brightline it's like traveling by airplane. I love the clean and peace of the environment. Very easy to book, very easy to move from Uber, punctual, restrooms were clean as well, I wish to have more routes, like Tampa to visit Clearwater or St Augustine, both are touristic points. Pricing for one person, works for me, traveling alone, I paid $150 roundtrip, FTL - ORL -FTL.
Jean-Valery Lacasse-Demers
Great staff and clean facilty
Beatrice Carlo
Clean train, bright comfy seats, smooth ride, large clean bathroom….wonderful experience!!!!!
Alberto De Santis
Easy access to train. Departed on time and arrived on time. Ride was smooth.
María Hdz
Everything was good and we arrived on time
Lashonda Yarbrough
Robert made all the difference. He greeted us when we checked in our bags at Security. He had a positive attitude, a smile on his face and a friendly demeanor. He even helped us all the way downstairs to the train and had us laughing the entire time. Robert was the best he deserves a raise.
Jenny Nardone
Friendliness of staff and how clean everything was
kobe whyte
I Just spoke with Krystal a Customer Service Rep and she was the best! Very helpful and knowledgeable and very patient with me. She was able to solve my problem and I am satisfied. Thank you Krystal. Keep being Great!
cynthia scott
comfort and spacing of seats. Courtesy of staff members
Mauricio betancur martinez
Great comfort, the train was on time, clean and the crew was great. Definitely a 10 experience.
Claudia Pino
Pleasant transport. It was our first time riding. Everything you need is available, clean and organized. Just don't expect the employees to be friendly.
Kristen Mohammed
The entire experience overall was amazing and easy. The booking, checking in, the lounge, the ride and In House meals and drinks were amazing.
Jackie Moldau
I adore riding the Brightline train. Although for the first time ever from riding the train, it was delayed about 30 minutes, but it’s always a very pleasant and quick experience. (especially quick & easy to go through the security line…so much better than any airport!) PS: somehow we still got in on time! :)
Wilerson Paulo Calil
(Translated by Google) Very fast and comfortable transport. (Original) Transporte muito rapido e confortavel.
Agi Clark
Very easy to get to South Florida this way. Beats driving and it was flawless.
John Shull
Train was very clean and modern. Booking was easy. Service was great on the train. Food was great. Easy access to terminal at MCO. Train was right on time. Highly recommend this train especially vs renting a car.
A Z
So convenient from the airport.
FloridaGirl67 born in FLA
The Brightline experience was phenomenal. It had been seven years since I last traveled, and I was a bit nervous about boarding the train. Upon arrival, I was greeted by a guest services representative who kindly explained that the security screening process was effortless and that I could scan my ticket using my phone. I highly recommend using the elevator if you have a lot of bags, small children, or if your knees hurt. In my case, I had a panic attack because the elevator was extremely high, and I was the only one on it at the time. However, the train station itself was amazing. It had a food court, a bar, a small gift shop, and their instructions were foolproof. The waiting is very nice. I believe there was also a children’s play area. I absolutely recommend Brightline for anyone traveling south.
Brightline A+
We stayed in Orlando and took a cruise out of Miami so a first for us was the train ride. The Miami station is only 1.3 miles from the cruise ports and the station in Orlando and Miami were very neat and clean. The ride down was very quick and smooth
tzippy durzieh
My entire experience was awesome from the booking to the arriving to the train station which was quick and clean. Train left on time and was so comfortable. Train was also impeccably clean and new. Definitely recommend to anyone looking for comfort and convenience
Brightline a great option to travel to S Florida
I took my 7 year old grandson on his first train ride. Orlando to Fort Lauderdale to the Museum of Science and Discovery. He won the museum tickets in a charity auction and they were set to expire. Opted for the 7:20 am train. We got there 30 minutes prior to the departure time. All the information said you park in Terminal C at OIA. However, there is an uncovered lot right in the front of the station. So close and easy, polite attendant at the entrance. So easy! The train station is spotlessly clean, all the staff were polite and helpful. Mary Mary bar was busy while we made our way down to the kids lounge. Excellent area for kids to just be kids, watch show. I opted for the Smart seating so I could choose seats with a table and we could face each other while looking out the windows. He loved every minute! Fort Lauderdale station was equally super clean and easy to find our way out. The station was 3 blocks from the museum so we walked there. Trains had stopped traffic so we were able to cross the busy road. After a day of fun and exploring a new museum, we took a Lyft back so no risk of crossing a road with a young child, well worth the $5 fare plus a tip. Very pleasantly greeted walking back into the station. I did change our trip to an earlier train. The Brightline staffer showed me how easy it was to change on the app, pick our seats and we headed up to the lounge again. This time I ordered a pizza from the Mary Mary bar. Very quick and packaged well to take on the train. It looked and smelled amazing, got a thumbs up from the little one. Only small hiccup, not even an inconvenience was a woman sitting in my seat when we boarded. She insisted it was her seat then feigned not to speak English after speaking English. A Brightline attendant was in the car and promptly resolved it, explaining it wasn’t her seat and politely helped her move. No drama, no delay, quick and over without a complaint. Bathroom was super clean as was everything. We got in early, it was such a pleasure and so much better than driving. Any South Florida trips, I would absolutely use Brightline again. We probably will in the spring to visit Butterfly World while he is still thrilled and amazed by pollinators.
First time on the Brightline
Had a pleasant experience. Very convenient way to travel from Orlando to Miami vice versa. There was a variety of drinks and food in the train to pick from just by scanning a QR code.
Good option
Brightline Orlando Station is a great option if you need to arrive at Orlando airport, if you are in Miami for example. The station has a good infrastructure and already at the airport, unlike Miami you still need to take a metro. I recommend.
Orlando Premium Lounge
My 8 year old son and I were taking the train from Orlando to Miami. We got the the lounge around 11:25 for a 12:50 departure. The lounge had bagel sandwiches out but then switched over to lunch around 11:45 ish. They had boneless chicken wings, pasta and potato salad and a tone of sweet teats as well. The lounge has a self service beer and wine dispenser. No messing around with scanning an id or anything killer they had in some other locations before. Great lounge to spend some time in before your train!!!!
A stress free way to cross Florida
Saturday was our first experience with the Brightline train. The station was easy to access from both the roads and the monorail from Orlando Airport. There's plenty of signage to make the transition simple. I was struck with the contrast between the airport that was incredibly crowded and the Brightline station where we were probably among only about 50 travelers spread throughout the building. The premium lounge offered great snacks. We were there as they were crossing over between breakfast items and lunch. I found the food there more appealing than the rather pop culture chicken and uncooked vegetables in the lunch on board. All of the staff was friendly and accommodating. The train cars are easy to board, with no climbing of stairs required. It departed promptly and provided a very relaxing trip to West Palm. Much more pleasant than driving. Two things worth noting: 1) There are trains almost hourly, but the prices vary throughout the day. Check before you purchase to see if delaying your trip an hour might save you $50 or more. 2) the UBER vouchers included in the premium fare are not provided to each person in your party, but just one for your traveling group. It has a limited window of time to be used and is only good in the local area. You cannot stockpile it for UBER rides in another town.
Great First Experience!
I took Brightline from the Orlando station to the Ft. Lauderdale station to catch a cruise. Though I was stressed out because this was my first time, both on Brightline and using it for the Princess Rail and Sail program, it was a breeze from beginning to end. Personnel were great, answered my questions before I even asked them. My online booking was fine (I also downloaded the app as backup, in case--though I didn't need it). It was easy to get to the station (I was dropped off), signage to check in was clear, and Guest Services took care of the rest. The waiting area was large and clean, with charging stations all over, and restrooms were clean and private. Arriving-train announcements were very audible and instructions clear. The train was clean, on-board personnel were friendly, and the train restrooms were surprisingly nice (and high-tech!). I liked the spaciousness of the overhead compartments, as well as the height above my seat (I could easily stand, though I am short). Upon my return to the Orlando station, my luggage was available almost immediately. I called a taxi from the easy-to-use button/speaker; the taxi arrived in two minutes! No complaints at all--loved it!
New station in terminal C at MCO
We had a 6:50 train departure to Miami. There were appropriate signage through out the terminal that made it easy to navigate. The stations were appropriate staff for our train which was like half full. The waiting area is small at the smart lounge so I would expect that guests will have to stand while they wait to board. For the 30 minute we were there. If the train ticket price is reasonable, will use this option again.
A big station
First time here. Didn’t expect it to beso big. It is a new facility, so everything looks new and clean. Staff was very friendly and accommodating.
Hay Gus,,,take the train
😀,,forget the drive and try the train,,,WOW ,on our travels to Miami from Orlando ,first class is the way to go,no fuss just relax and enjoy the ride. remember to download your QR code on small size so scanners can see it. very glad we finally have a rapid transportation system that works in Florida
Highly recommended
It was a pleasure to travel by train with Brightline. The seats were comfortable and there was a lot of leg space, way more than expected. The best part was the amazing train attendant, Mimi, who literally made my day. Highly recommended!
Great alternative to driving!
My 1st time on Brightline. I rode from West Palm to Orlando. It was easy, on-time and a great experience. People were friendly.
Amazing overall! This is my second visit to the Brightline this month and I am impressed!
I first took the line from Pompano Beach line in Fort Lauderdale to Boca Raton to visit a friend in Delray. Yesterday I took the Boca Raton line to Orlando and again impressed with how clean, easy, efficient everything and everyone is. The employees were very kind and helpful again. The trains were very clean and they have food service too, space for luggage and phone chargers everywhere! Loved it!
Highly Recommended
Highly recommended to move to Miami - Orlando, people are super friendly both at the stations and on the train. It is super comfortable with large seats and spaces, personal tables or for family groups. Above the train they pass permanently, like about 5 times, offering you food, both sweet snacks (gummies, mufin, yogurt, fruit salad, m&m, etc) salty (pistachios, potatoes, humus, etc) meals (sandwiches, ham and cheese) and drinks from coffee, juices, sodas, wines and spirits). Really one travels comfortable and arrives already super satisfied with food. I highly recommend it!!
A good alternative
We booked a R/T ride from FLL to Orlando. Booked it a few weeks ago with a code. Price was good. Without code VERY EXPENSIVE. FLL and Orlando stations very clean and airy. People working there, if not talking to each other, can be very helpful. Premium area very nice, quiet and had plenty of snacks and drinks. Premium coach not as crowded. Book early and use. It sure beats having to drive or fly from one point to the other.
Orlando station
We flew into MCO and took the Brightline to Miami!!! Great trip! We did premium and would do that again! Great lounge to wait for the train! Easy to board! Great services on the train. Great seats on the train and thanks for the table!!!! When we got to Miami, easy to navigate that station also. We were traveling on the day of the Crowdstrike so we had to change our train time due to our flights being delayed. Wow Brightline's system it was so easy to do this!!!!!! This station was so easy to access from the MCO terminals. It was located in Terminal C and easy walk from our Terminal B to get there and access the "train station."
Michigan rider impressed
Cannot express how wonderful this trip was from Orlando to West Palm Beach. I worked on board Amtrak for 14 years and so there were many things I noticed that the "untrained" person may not see. I was very impressed most of all at the professionalism of your employees and plenty of staffing. The train had an attendant at every door at every stop! The prices are reasonable, the equipment is fantastic, and I am already planning to include a brightline trip during my next stay in Florida in September. With all the aspects of travel being less enjoyable these days, particularly with aviation, this was a refreshing experience and Brightline has got it right. We cant wait for our next ride!
Comparable to Eurostar, beats flying
Decided to give this a try after having successive trouble with airline connections through Miami to Orlando. Stations very modern, trains clean, comfortable. Service in premium good, lounges comfortable. Runs on time. Compares well with Eurostar's service Paris to London. Not quite as fast, GPS indicated top speed around 125 mph, but thats still moving. If the airlines ran on time this would be slower by comparison, but after getting stressed out with long crowded lines thru TSA to get into the terminal after clearing customs in MIA, terminal shuttles down, hiking a mile to get departure gate, flight out late, crew times out, broke airplane flight cancelled, this Brightline is an delightful refuge of sanity. And the 3 1/2 hours able to work with a power outlet to write my reports, cost effective. Only downside is having to shuttle to get airport to station. Going to MIA it was right there at the station and got to airport in 20 minutes, super convenient. Coming back not as convenient, suggest taxi or Uber.
Checked bags not a guarantee even for premium
My husband and I took the Bright line from Miami to Orlando and back with our teenagers for spring break. Paid for premium so we could have lounge access and checked bags. No problem in Miami checked our bags went to the lounge. In Orlando we got to the station an hour and a half before our train was supposed to leave and they told us there was no room for all of our bags to be checked. We could only check two of our four bags. It seems as if I spend all that money for premium checking of bags should be a guarantee not if we only have room thing especially if I get there well ahead of time... Oh and the lady at the bag counter was very matter of fact no apology given. Otherwise overall really like the bright line experience the lounges, the trains, not having to drive all great.
Kudos to a GREAT employee, Brian
My husband dropped me off at a wrong side of the Brightline Orlando train station. PLEASE better signage is needed both outside and inside the building. i arrived 20 minutes early but found no one to ask directions. Finally, I located a worker to inquire where I was supposed to check in. He told me to follow another couple who were about to enter an elevator. All 3 of us ran to where we thought we needed to be. By the grace of God, we wound up at the check-in. This is where your fantastic helpful employee named Brian came to my rescue. He took my paper ticket and had me scanned in for boarding, carried my luggage for me, and actually took me inside the correct train and to my seat as the train was about to depart. He put my luggage under my seat and wished me a great trip. I never would have made the train in time if it weren't for Brian. He was not only helpful, but very kind and considerate. He is one of a kind, and I certainly appreciated his assistance which was above and beyond what I would have expected. Thank you
Great trip on the Brightline
We took a great trip on the bright line. Great station in Orlando. Comfortable ride on the train.Looking forward to doing it again.
Orlando to Fort Lauderdale
Traveled from Orlando to Fort Lauderdale mid week late afternoon. 3:50 pm. We did get there a little early and tried to get on earlier train, but the cost difference was going to $60+ per person and for 4 of us to get in one hour early we decided to just wait an hour for our original train.
Wait area was nice and spacious. It was clean and plenty of electrical outlets. Had a drink at the bar which was nice as well. We did not order food.
Restrooms were clean and there was a great water refilling station by drinking fountain. I don't think a lot of people use it so it was a new filter and it tasted clean.
Boarding was easy, plenty of room for luggage. There was probably only 8-10 people on our coach from Orlando to West Palm. Once we got to WPB a lot of patrons came aboard for the trip south, every seat was taken.
The only downside to the trip was arrived about 20 minutes late.
Brightline is great
Outstanding wonderful service. We took train to Miami. Comfort clean and a pleasure. Compared to air travel the train is 10 times better in every way.
High speed train to Miami
We recently took Brightline high speed train to Miami. It was a very nice experience. Checking in was easy. Staff was polite and helpful. The station lounge was comfortable, modern and very clean. Once on board, the seats were comfortable and you have plenty of leg room. Snacks and drinks are available. Our trip was about 3hours. They make several quick stops along the way
We were boarding a cruise ship in Miami and the port was only 10-15 minutes away. It would be nice if Brightline provides shuttle service to and from the cruise ports. All in all, it was a nice experience.
Excellent way to travel, but bring your own food
Everything was clean, bright, and easy to navigate. The ride was smooth, fast, and there was plenty of space. It was easy to book the ride, and to make a change to a different time, and to reserve an uber at pickup.
However, the uber notice told me to be at the pickup spot before 2:34, which was exactly the time when the train arrived, so it was not possible to be there 'before'. And the license number given to me was different from the one on the waiting car, so I didn't take it, and it drove away. But a Brightline agent called another one, and that was fine.
I recommend that you bring your own food. The sandwich that I bought at the station was less than mediocre, and very expensive.
Overall, it was a great way to travel from Orlando to Boca Raton, and the views of undeveloped fields and small isolated houses gave a look of uncommercialized 'old Florida' that visitors don't usually see, and I liked that.
Trip from Miami to Orlando
Went on Brightline for the first time from Miami to Orlando. It was on the day before Thanksgiving. I was expecting it to be a little chaotic, but on the contrary, everything was well organized, and it all went as planned. Great customer service, and everything was very clean. Will certainly use Brightline again.
Highly recommend! 10/10!
Rode the Brightline and it was truly amazing! Smooth process from beginning to end. I bought the premium ticket and the Lounge in Orlando was truly the highlight. Service, cleanliness, and options of food and drinks were great too.
Suggestions: please consider upgrading and/or providing an elevated brand of wine in the train Itself. They also said I can’t have more than 3? If it was more expensive (the wine) I understand. Nothing major…. I highly recommend it. 10/10 from begging to end. Thank you!
I highly recommend riding Brightline to South Florida
My friend and I had a great experience on the Brightline from Orlando to Adventura. We arrived extra early to find a parking spot in the garage but at mid-morning on a Saturday there were still plenty of spots available. We found a spot not far from the elevators on Level 4 and were able to get to Level 5 easily. (We decided to park in the garage for convenience, and the price of parking for three days would be less than the price of an Uber from and back home.) We had our tickets preprinted and had small pieces of luggage, so it was easy to scan our ticket and pass through to the spacious waiting lounge. As we arrived the train before ours was boarding so we took a moment to walk around the gift shop and use the immaculate bathrooms near the entrance. There were plenty of seating areas in the lounge, but we settled in at the bar and treated ourselves to a mimosa served by a very friendly hostess named Carissa. Everyone waiting in the lounge was excited to take the train and the staff was friendly and helpful. Our train boarded on time, and it was easy to get down the escalator, access our coach and find our assigned seats. At the airport our train was probably only 15-20% occupied. We were impressed with the cleanliness of the train, the ample leg room, the large drop-down trays, the overhead storage, the huge clean bathrooms and all the outlets and connections to plug in laptops and phones. The wifi connection was good and we were able to use our phones to text and talk the entire time. We sat in a row of two seats but there were also sets of four seats together facing each other with a small table between for friends or families traveling together. It would be great for playing cards or setting up snacks during the ride.
The train took off right on time and the ride was smooth and comfortable. Refreshments were served from a rolling cart. The menu is limited and next time I might order from the larger menu offered in the station lounge or brown bag my own drink and snacks. The train made good time, we could often see the Inner Coastal or the Atlantic Ocean from our seats A and B on the left side of the train, and we arrived in West Palm in about two hours for the first of our stops. Passengers start departing and boarding at this point, but the transfers were quick and the train was stopped for barely 5 minutes each time. We arrived in Adventura right on schedule and it only took a few minutes for our Uber driver to arrive in the large parking lot across from the Mall once we called him. We had a great journey back to Orlando a few days later and I cannot recommend this service enough. (I would suggest you have bring a sweater or light jacket as the coaches tended to be kept at a cool temperature.) This way of travel doesn't really save you much time and the cost is probably more than that of gas and tolls but it is WORTH EVERY PENNY. I will never drive myself by car to south Florida again. It was an efficient, convenient and comfortable way to avoid that long boring drive on the Turnpike. I liked it so much I already have a special discounted price ticket to ride Brightline again in December.
First train ride
I took the Brightline train from Orlando to Miami. Overall everything was very good. The station in Orlando was very clean and the staff were extremely helpful and friendly. What I did not enjoy was the Premium Lounge because I needed help using the monitor and there was no one around. When she did come in it was a brief good morning and she disappeared again. I would think that if someone is pay for the upgraded experience there should be someone there making sure you are taken care of. Breakfast in the lounge was good. If you want a drink, please set up an account before you enter the lounge, it makes a difference.
When it was time to board the train it was not as expected. When you book a premium seat it said that you get early access to the train. That did not happen. I board with everyone else but that was not a big issue. The inside of the train was beautiful and extremely clean. The hostess for the premium train was amazing and made sure you were well taken care of with food, snacks, and drinks. What I did not like about the experience was that the car was extremely well lit which made it difficult to see outside. I wish they dim the lighting for the early morning trips. My train departed at 5:30 AM. The seats do not recline making it difficult to nap. The closer we got to Miami the train made more brief stops. Each time the train left the new station you were offered a new set of food, snacks, and drinks. I love that.
When I arrived to Miami was was like leaving a plane and you had to wait for your luggage to be brought out. When you get the premium fare it included a Uber ride and that was a nice way for me to get to the Port of Miami.
I will use this again if the opportunity comes my way.
Brand new Brightline train station adjacent to the new Terminal C at Orlando International Airport. Train service to start Sept 2023 but advance tickets are now for sale!
It is very nice inside
This place looks amazing!! Looking forward to my first ride on the train!