Brightline Fort Lauderdale Station
300 Northwest 2nd Street Fort Lauderdale Florida 33311 United States
gobrightline.com
parking
(954) 710-0904
Description
About Brightline Serving Florida with stations in Miami, Ft Lauderdale, West Palm Beach and new stations underway in Aventura, Boca Raton, PortMiami, flyMCO, Disney Springs and connecting Los Angeles to Las Vegas in 2024 Brightline will ease the stress of traffic, provide a simple and intuitive experience from door to destination, and foster new opportunities to explore more of Florida, Los Angeles and Las Vegas As the only privately owned, operated and maintained passenger rail system in the United States, Brightline is here to connect our guests to the people, places and new experiences Weve blended premium train travel and hospitality to make riding an experience like no other
Reviews (1022)
Destiny Rich
Awesome experience, trains were on time, beautiful lounge area, and very clean . Pleased with overall experience for my daughter and I .
billie
The train was in time, comfortable, and clean! We'll definitely use again!
Cynthia
Comfortable waiting area chargers available clean restrooms train on time fair price
Kristal Keane
The entire staff was amazing and I had great train ride.
Monica Smeltz
Overall comfort and easy process for my 1st train experience.
Alice Miller
Each time I have used the Brightline the trip has been smooth, on-time and clean. A pleasure to ride.
Maggie Suazo
It was on time, clean, a very pleasant ride. The boarding process was also very efficient.
Edward Storin
Comfortable seats, power for devices. Good value and alternative to driving!
Janet Waring
Everyone from security to staff when we needed help finding where to claim our bag was just friendly. You don't see that anymore and it was a noticeable. Smiles and kindness go a long way.
S Kesh
Clean fast and smooth ride. A real pleasure. It also reduced my travel time from FLL airport to Aventura at 3pm. traffic in Ft Lauderdale slowed the shuttle but was able to catch my train.
Marty Daesch
Great, convenient ride Miami from Ft. lauderdale.
JACKIE SPLIT
The process was smooth from checkin, to waiting in the terminal, getting down to the platform to depart, chairs were comfy, cards were clean! Great experience overall!
barbara beharry
The place is clean and the workers are very pleasant, polite and friendly.
Chuck Murone
Process was smooth and quick
Haydee Lorenzo
Great,!!! All the employees were very nice and very helpful. Thank you for all your help.
Leon Matalon
I only stopped here on my way to Miami. However the train stains are well maintained.
Ginga Asakura
I took the Brightline from Ft. Lauderdale and even though my flight was delayed, through the app I was able to change my train departure ticket with ease.
Margarita Calvo
(Translated by Google) Spectacular. Punctual and excellent. (Original)
Espectacular. Puntualidad y excelencia
F I
Nice station
Stephen Finore
First time riding with Brightline and that was a crazy travel day for me and the train was the first aspect of my travel day, so it was just really nice to have a great start. Clean, spacious, nice staff. Train and ride was excellent
Tulin Bennett
The ease of purchasing tickets, the comfort of the trains and the unbelievably expedited time in which I get from Fort Lauderdale to Boca Raton. No traffic, no traffic lights, no stress. The only issue is someone is always sitting in my assigned seat
Helen Brown
Caleb was wonderful! He was professional, hospitable, and so pleasant to talk to!
María Isabel Puerta Riera
The staff was very courteous.
David Marcoux
This was my first time riding on the Brightline and I was very impressed by the quality of the stations in Fort Lauderdale and Miami, as well as the actual train journey experience. The trains were clean & comfortable, and the staff was very pleasant & helpful. I highly recommend Brightline as an alternative to car travel between cities in South Florida.
Marjory Diane Ogren
Comfortable safe ride
Andrea Kenney
Brightline Train is like no other train, price - ride - or convenience. Efficiency and cleanliness stand out. And personnel most helpful. Wish you could extend the track to New Hampshire!
Gayle Latchman
Train ride was great . Being late was not an option. $2:00 for hot water.
Kristen Stremel
The waiting area was beautiful but there was little air conditioning in the sunny area. Everything else was great, including the area for kids.
Andy Slaw
The staff was very professional
Annternett Nixon
Great Service
Mike Sizemore
It was great to have food and beverage available at the station since we were rushing from airport to the station. The wait for the Lauderdale airport shuttle to Brightline was a bit long though
Independent Negotiations
It was all around great experience. As a first time train rider it was most enjoyable
Shirley Williams
Supervisor at the Orlando station was the best. If your top person is the best the others will fall in line. She very helpful with my physically impaired husband.
Judith Rogers
Premium ticket experience: the lounge is lovely, there were so many workers eager to direct & answer questions, the train was on time & clean, excellent signage, exceptional service on board and a smooth ride. I was very much impressed on my first ride. thank you.
Anicia Browning
Secure and convenient
marty boomsma
Everything was great. Nice station, smooth train ride. Guy working security was helpful. Seats comfortable. All great.
ellen fraser
Always a pleasant ride.
Nancy Rivera
It is such a comforting experience. Not having to drive and get to your destination free of traffic and exhaustion.
priscilla burlison
The booking was easy, train on time. Staff were friendly. Other riders were friendly. Train was clean. More enjoyable then the Miami traffic
Gabor Jurina
The whole experience was awesome, I prefer rail over automobile any day of the week, so relaxing and efficient
Deandra Lane
The entire experience was pleasant from booking to the actual train ride.
Lane Family
The entire experience was pleasant from booking to the actual train ride.
Christina Montford
What a fun and exciting experience for our school group to take the Brightline from Fort Lauderdale to Orlando for a class trip. Samantha in Fort Lauderdale was amazingly helpful and patient with us. She had a wonderful disposition and worked with us to get everything done and to make sure we understood how things worked. The Orlando crew was also helpful and patient with our group. The customer service is so good overall. The train is clean and spacious. We all discussed how pleasant the trip was. We enjoyed it very much. The employees on the train were professional and attentive. We felt very safe. Many people have asked me about our experience. I can't say enough good things.
Lisa Ieraci
Brightline takes the stress out of driving. It’s very comfortable, convenient and clean. The service was excellent
Melissa
Great servicie.
Glindisson Matheus
The experience was awesome, everything was perfect, good and clean. All the experience using the app to buy the tickets, to change the time that I needed , really nice service. The best way to go from Miami to Fort Lauderdale
Sunil Mehra
Nina, our attendant on the train ride between Fort Lauderdale and Orlando, was fantastic. Very attentive and helpful, she took very good care of us. The person at reception in Fort Lauderdale station was also very nice. It was our first experience using Brightline and he educated us on everything, making us feel quite comfortable. Thank you!
Gloria Aponte
Contacted Brightline and received credit for lower rates, and the reception desk agent at FLL made dropping off bags seamless. Great experience!
Katherine Johnson
Brightline Train is wonderful!
mmirtim
Everyone was very friendly. From the security scanning to the lady that walked through the train cleaning up.
A.S. Wiggin
Brightline really delivers a great travel experience. The station feels modern, bright, and welcoming, with plenty of comfortable seating. They also offer complimentary snacks, drinks, and even fresh meals that actually feel high-quality, which was a nice surprise. I also appreciated the eco-friendly touches like the bamboo cutlery and sustainable packaging. Onboard, the train is just as impressive. Every seat has outlets to charge your phone, which makes the whole trip feel easy and stress-free. Overall, it’s a really comfortable, well-designed, and eco-conscious way to travel. I would definitely recommend it.
Stacie Wagle
A train ride, the premium experience, the customer experience
cynthia “CJ” jackson
The app is easy to use. It always leaves on time and arrives on time. Employees are helpful and friendly. I always enjoy Brightline. I've done round trips from Fort Lauderdale to West Palm Beach, Fort Lauderdale to Orlando, and Fort Lauderdale to Miami.
Dynetric Trimetric
Stations were wonderful, train car design is super. Trains left on time (what a concept), whole experience was super. Very much like trains in Europe. Loved it.
Marveta Davis
Nice train ride to West Palm Beach first time riding the rails
Elsy Viala
Everyone was professional and friendly, from the representative at the downstairs counter to the staff upstairs in security. I’m considering repeating the experience.
Raphael Griffon
(Translated by Google) The first impression is excellent: a clean, quiet station. Access to the trains is easy. Everything is clean, even the restrooms. A real pleasure. (Original) La première impression est excellente, une gare propre, silencieuse. L’accès aux trains est simple. Tout est propre, même les wc. Un vrai plaisir
Marian
What a joy to ride in the Brightline train🙌🎉🥳👍it’s safe, on time and you absolutely forgot about the stress and inconvenience of driving😀
Mariana Villanueva
Booking with the app it’s a great experience
Queen Cargile
All of them that encountered sorry I didn't get their name but my car 6 n 8 was great.
Gwenna Smith
I had a seamless experience getting from Ft Lauderdale to the airport at MCO. Thanks.
Jennifer Pavlak
Helpful staff, very clean cars, and an overall excellent experience.
Alex Redkin
Comfortable ride and punctual departure/arrival. Great customer service. Pleasant experience.
Jyllian Brown
Taking the Brightline was a great experience all around. The staff seems to really enjoy their place of work and treat everyone with positive and welcoming attitudes, the station is very clean and inviting, the booking process is very user friendly, and the train itself is comfortable and clean. I’d ride the Brightline every day if I could!
Kathleen Rivera
More convenient than driving.
Doug Vaughan
Great experience overall. NEGATIVE: The lady in Premiuim had an attitude and offered NO service to anyone in Premium on train #5719 from Fort Lauderdale to Miami. POSITIVE: The older black gentleman on the return trip on train 5740 was friendly and made everyone feel welcome. He truly loves his job and deserves recognition. This was our first experience on Brightline and he is the reason we will be back!
Angela Jenkins
The train and station are always very clean and fresh. Every staff member wears a smile that is inviting and reassuring.
John M
It’s good
Anelia Gomez
Beautiful place I love the train better than drive
Brent Diefenbach
brightline is a nice train to go the workers at the trains station are very freindly they help you out a lot
Pedro Aleman
Save you time w traffic 🚦 like it aldo hardly use
David Rizzo
The staff at the security check in are always so full of good cheer, very welcoming. I have been riding since the first trains between Fort Lauderdale and W Palm Beach and that spirit from them has not wavered. Now I chiefly use the train to attend medical appointments in Miami and avoid driving like the plague. The trains are nicer than any airliner and the onboard service continues to expand.
Fermard Eloi
I didn’t get any names but everyone we encounter was helpful and had very pleasant demeanor. The Security Guard who pointed us to the right direction and wishing us a great and wonderful morning. I believe the staff influenced the patrons on the train to a point that they were kind and helpful.
Lelia Butler
No one in particular but the entire Brightline aura was so impressive and far more elevated than Tr-Rail.
Cathy Barrientos
The seats were comfortable and the spaces were convenient.
charles keenan
Clean, courteous, efficient, pleasant, just everything about it “worked”. Very well run operation.
Sherine Palmer
My trip on 4/2 was flawless. However, my experience on March 23rd was awful because of one of your representative Madelyn. The way we were treated by her was awful. I believe she is a racist and should not be working in this capacity. There are many ways to make a customer feel valued without being treated like trash. Luckily the other representative was able to assist us. We have never encountered any issues in the past until that day and we have been riding Brightline for a while.
Daniell McCray
The service was remarkable.
John Napier
Great place.
Maurice King
This was my first ride on the train and I was very impressed with the service and experience. I would definitely do this again.
Marta Martinez
Great
Michael Noe
Robbie was the attendant and made the whole trip for us. He’s service was amazing. He took time to take care of everyone in premium and kept checking in to make sure that everyone was doing well. I will absolutely come back and travel with Brightline in the future and hope to see Robbie again
Daniel millington
Very clean very comfortable, entire experience was awesome. Easy to check in accurate departure and arrival times 10/10 will use again!
Jacqueline Pereira
Premium is the way to go
Bob Piccoli
As a guest from NJ. Trains were great, clean, new, and relaxing - really great and enjoyed the ride!
Boat Boss
As someone who’s constantly on the move in the world of luxury yacht sales, I rely on travel that’s fast, flexible, and stress‑free. Brightline continues to exceed my expectations every time I ride. It’s so easy to book and make changes if my travel plans should change, which is essential when I’m juggling client meetings, yacht showings, and marine industry events across South Florida. In my role as a luxury yacht broker, CEO, and the face of The Boat Boss brand, efficiency matters. Brightline gives me the same elevated experience I strive to deliver to my own clients smooth, premium, and reliable. Whether I’m heading to Miami for a yacht closing or the Miami International Boat Show or traveling to West Palm Beach for the Palm Beach Intternational Boat Show, Brightline keeps my schedule running seamlessly. For anyone who values first‑class service, whether on land or at sea, Brightline is the way to go. Kim Sweers, "The Boat Boss"
Eduardo Fojo
Everything about the ride went smoothly. The Fort Lauderdale waiting lounge was its usual pleasant self, the ride was fast and comfortable.
Guy Marshall
Attendants both ways were great
David LUNA
It was easy to use!
Veronica Mangieri
For my first trip I found the whole experience to be wonderful, the trains are clean the seats are comfortable and there's even USB ports and plugs for charging your electronics.
Animesh Chandra
Have been using the Brighline between Orlando & Fort Lauderdale. Great experience with on time arrival/departures, cordial and helpful staff, cleanliness of the train and the station. Highly recommended.
David Wenglekowski
Nice comfortable ride. Baggage was easy. Punctual. Quick boarding and unboardeing. Food and service were good also. Very helpful, knowledgeable crew.
Gavin Black
Had a great experience in Premium on Brightline. Our attendant Robbie was outstanding. He seemed genuinely enthusiastic and took real pride in delivering top-notch service. Very comfortable seats. Highly recommended.
David Harrison
Clean, safe, fast and efficient.
Brandon Ruiz
Riding the Brightline train is a smooth and modern travel experience that makes getting around South Florida feel effortless. With comfortable seating, fast service, and clean, stylish stations, it turns what could be a stressful trip into a relaxing ride. Whether you’re heading to work or exploring a new city, Brightline lets you sit back, enjoy the view, and arrive feeling refreshed.
MrPrintInc Lex Smith Sr
Tri-rail 101... travel... daily...
Mike corky
The lounge and train were clean and relaxing
A Customer
Such a hassle-free way to travel… the attendant that we had in our car gave us amazing service. Thank you!
Scott Wood
Ease of travel, clean, quiet trains. Fat service to WPB and shuttle to the Boat Show.
Belinda Moreno
It was my first time riding the Brightline and I didn’t expect it to be some awesome! I’ve already recommended it to my coworkers. The best way of transportation if you’re going from Ft Lauderdale to Orlando and want to get back the same day!
Franklin Vega
Not a single bad thing a could say about it... maybe lower prices a little bit
Wayne Grinion
Smooth train ride, excellent service in Premium and courteous attendants.
Sebastian Lara
Amazing
JoAnn Fernandez
The station was super clean, modern and comfortable. The bartenders were amazing. Wish you had more food options on the menus on and off the trains.
Angela Budd
Easy to book on kiosk, agents there to help as needed. Clean station, food, bathrooms, LOVED IT!
monica lacruz
I took my 6 year old grandson for the first time. He had a great time. I had asked front desk for a little pin they used to give out to the little ones and they said they don't do that anymore. I would have loved for him to have one, they should bring it back.
Ali Raza
Seamless, effortless - I use the train at least once a month for a round trip and have had zero complaints or issues.
suzanne ferreira
Smooth sailing for the whole process. From booking to the actual ride was a stress free experience
David Irizarry
The train was clean my wifes perspective, it was like flying on an airplane. The only thing I found confusing and especially for her since I sent her by herself with my son was that the tickets have a seat number and that was not being followed. That was one thing I did not like she thought someone would come up to her and ask her to move from her seat, because her seats were taken and the person sitting on her seats had the same seat numbers. Did not expect that other then this which is minimum, we will be using it again and recommend it 100%.
Matt Kilroy
Trains are clean and have roomy seats. Bright and clear aisles. The train was late getting into Ft. Lauderdale, but by only 10 or 15 minutes.
Jimi Mitchell
Station is beautiful, but poor bike parking facilities, no covering from the elements and minimal spaces
Weston Clark
Take the brightline often, everyone is so nice here!
M. Trahan
Nice wide seats in premium service. Several times the attendant asked if we wanted anything. Easy boarding and departure. We enjoyed our trip.
Andres Machado
The train is top notch. The stations give that new modern vibe and service that’s not seen on western rails. The one thing I would suggest to the merch team is to partner with a model railroad company and make specific scale model railroad equipment models of their SCB40 chargers and venture coach’s. Of which already exist from Bachmann trains. Not to mention mimosas were very nice touch. Especially for an early train ride.
nancy marquez
Brightline ride from FLL to Orlando was very comfortable, efficient, and inexpensive. The crew was very friendly and helpful.
Christine Fedynich
The train was clean, had a friendly crew and comfortable seats.
Carol McFadden
Very comfortable ride and quiet
Francis Alim
Brightline is the shining light of excellent customer service. The airline industry should go to Brightline classes on customer service.
Martin Schwartz
Easy pick up and drop off. I worry a bit about train safety.
Jane Wieder
The train was clean the station was lovely and staff at security excellent. I would never waste a $120 uber ride again!
Hector e Garcia
It was en excelente trip, and a great service, Luciano was real nice serving us drinks and given us information about the trip. Thank you Luciano
Stephany Echavarria
Best experience ever! I will never drive from ORL to MIA again! Huge shout out to the best service from Jamal! He made it unforgettable. Alyssa is really sweet and easy to talk to. They made this ride epic!
Ava Hayes
The efficiency, cleanliness and comfort of our ride was amazing! My husband did accidentally leave his CPAP medical device onboard and I submitted a missing/lost item request, but haven't heard back yet.
Jody Janson
Great, GREAT experience!! Took the Brightline from Lauderdale to Miami. Clean, on-time, friendly, inexpensive...an all-around terrific organization and experience. I will ride this many, many more times throughout my Central & S. Florida travels.
Shubhangi Joshi
Everything about the Brightline station, the train, the staff who told us where our compartment is, the lady who welcomed us on board and served refreshments which I ordered. Everything and everyone! I sincerely wish these trains extend to all parts of the country and put everyone's travel anxieties at ease.
Sanja Sims-Pierre
The ride was AMAZING, I will definitely BOOK AGAIN!!!
Frank Kroeger
Sadly, the US doesn't have a great train culture these days. However, Brightline stands out by offering clean, well-equipped waiting areas and an extremely pleasant boarding experience. I recommend it for everybody traveling in the South Florida area.
S D
Robbie was attentive to all the passengers needs. Very energetic and positive.
Antonio L Hernandez
the ride was comfortable and relaxing,the bathroom is big and clean ,the train is punctual
Carol Riggio
Brightline experience- Jeff from Security did an above and beyond job helping us. My friend is handicapped and he was so helpful. He helped us to the lounge and then came back to help us down to the platform. He is an awesome employee and made us feel so comfortable!
Yolanda Triplett
I was delayed in Ft. Lauderdale due to flight issues with Southwest. We were told no flights were leaving out of the airport. Brightline became the great best alternative. What a great timesaver!
Charmaine Khan
Everything about this experience was great from entering the train station to arrival at destination. The attendants were very nice. The restroom was awesome. Seats were very comfortable. Train was on time.
Broward County Fence & Pergola
Easy booking process. Easy to get on and off... Not our first time on the train... as always very nice and clean. Thank you.
Jordan Hill
Quick and easy
Marcela Garcia
Only issue I have is when I try to change my seating and no other option available, when I arrive at the train most seats are completely empty. It would be great to have an opt to change if the seats are empty.
Philip Johnson
On time departure and arrival! In addition it sure beats driving on I-95.
Susan Muench
The Brightline is the BEST way to travel to South Florida from Orlando. The ride is smooth and stress-free.
Cary Jasgur
I have only taken Brightline a couple of times before. The food in the premium cabin was mostly just sandwiches and the like. This time it was a very elevated experience. I travel quite a bit in first class on airlines; this was better than the first class food on domestic flights that I have had in the past 6 months. I was really quite a nice upgrade from a sandwich.
María Cristina Pacheco García
Excellent service!!
Lora Newell
The train was clean and the ride was smooth and fast. We loved the bar at the Ft. Lauderdale station...the bartender was awesome.
Lisa Harbaugh
It was a nice ride. Would have been better if seats reclined better. Not sure why Martin's name is on this cause he doesn't use computers. I, Lisa, was in the wheelchair area. Bathroom was decent. Saw a lot of people ordering food. Would def use again if we needed it.
German Garzon
This was our first brightline experience and it was excellent. The customer service was top notch. The train was clean, plenty of legroom, the bathrooms were spacious and clean. The trip was smooth. Loved our trip will recommend and will return. Thank you.
Ashley
If you don't feel like driving, Brightline is a GREAT alternative. Booking was quick and easy and the ride is smooth. We experienced no issues at all.
Jonathan C
Easy, convenient, reliable, and clean.
Jonathan Scott
Easy, convenient, reliable, and clean.
Dr.D
Everything about the experience was great from booking to check in to the ease of travel. Highly recommend Select service.
Tío Tray
I recently took the Brightline from Fort Lauderdale to West Palm Beach for the first time, and I couldn’t be more impressed. From start to finish, the journey was incredibly easygoing and stress-free. What truly stood out, however, was the staff. Every team member I encountered was pleasant, patient, and went out of their way to make me feel welcome. I want to give a special shout-out to the night staff at the Fort Lauderdale station—they were fantastic! Their helpfulness and professional attitude made my first trip a breeze. I’ll definitely be a returning rider!
Horacio Dortona
Very informative reviews. A heads up as to what to expect.
Kendra Okamoto
Got off a cruise in Fort Lauderdale and took the Brightline to Orlando. The train stations were clean and very nice, the premium lounge amenities were great, and the train itself was very impressive. The seats were comfortable, the train was clean and the attendant helping with food and beverage was very friendly. The chicken salad lunch was surprisingly delicious. My fiancé appreciated that it was lighter and on the healthy side. We will totally book again sometime!
Jessika Neira
Everything is great, the amenities, service; the train ride and service was great as well. I truly wish you can find a way to make tickets (both regular and premium; offering the SAME LEVEL of service) more accessible and less expensive; there has to be a way… the demand is there, and you can get more customers, but ticket pricing is still expensive. Also it would be cool if you expanded to Saint Augustine.
Cathie Landisi
It’s always a pleasure riding the BRIGHTLINE Train from West Palm Beach to Fort Lauderdale. Both the stations and the trains are kept very clean, the employees are very nice and schedules are usually on time. The prices are very fair and you can get to your destination very quickly.
Rafael Rodriguez
Everything was clean and had a good comfort
Brutus Dee
The Brightline is a dream! Love it!
Marcin
Great!!!
John North
This was my first Brightline ride and it was excellent - from entering the station and the cleanliness, ease of getting to the waiting area, the food and beverage options that can also be taken onto the train (even purchased alcohol), the ease of boarding and the comfort of the regular coach seat. I was even surprised that food and beverage could be ordered to the seat. Really nice and smooth experience.
Larry meacham
The Brightline train station was comfortable and clean. The loading and unloading was fast and easy. The train ride was smooth, comfortable, and I was able to see different sights.
Daniela Perez
First time going on the Brightline and the experience was great! From the waiting area, the staff of the bar and the snacks to the train and their staff were superb! I’ll keep on using it whenever I need to go to Orlando or west Palm beach without driving my car.
Rahim Azad
Brightline from Fort Lauderdale to Orlando was an amazing experience on premier class. The lounge is modern, clean and inviting. The check in process very friendly. The train ride itself was great. Snack and drinks offered all the way.
Michael Bogin
Great lounge for premium riders...highly highly recommend. Quiet, clean cars and food service. Why can't we have this in New York?
Shawn Paulus
Everything very easy.
Pierre Trudel
It’s nice clean and modern.
Nina Cerruti
The entire experience (lounge, seat comfort, food selections, cleanliness of train) was great. The stations at both Fort Lauderdale and Orlando were clean and the personnel are friendly and professional. I highly recommend taking Brightline.
Nestor Mateus
A good alternative for traveling from South Florida to Orlando. Pricing could be lower, and Brightline will likely attract many more users.
Dave Yarymowicz
The service on the train was outstanding.
Cristina Thomas
Taking the train was so easy. The waiting area were very clean and confortable. The train was punctual. I will take it again .
Linda Balent
Beautiful stations and trains. Clean and new Easy to book on website
Julie McLaughlin
Train stations are very nice as well as the actual train. Plus, most importantly everything was on time. What was “awesome” was having some employee at the train track directing where to go and then what area depending on your car number.:)
Pieter Jan De Nul
The train is clean and comfortable. Very helpful staff.
Train from Orlando to Fort Lauderdale
The train ride from Orlando to Fort Lauderdale was smooth and comfortable. Upon arrival at the station, I needed a taxi to get to my hotel. I asked at the desk. The clerk said the station did not have a taxi rack, but gave me the telephone number of a local taxi company. I called the number and a taxi arrived within ten minutes.
Tim Crowley
Simple. Easy. Organized transportation service
Sergei Moskalenko
The staff at Brightline Fort Lauderdale are some of the best, very friendly, professional, and the service is excellent. Always a great experience!
Alzira Eiras
Love the ride, the trains the whole experience
Nichelle Hopson
I really enjoy taking the Brightline from FLL to WPB. The station is nice with bright colors and comfortable seating and outlets for charging electronics. The staff is helpful if you have problems with scanning ticket (hold very close to scanner or increase brightness). It has been mostly on time except my last trip but they did notify me on the changed time. It is very convenient and a smooth ride.
Matt Feliksa
The whole thing was much better than airline travel, and way better than driving! The WIFI is great and everything was clean and comfortable. I'm the last person to take trains/subways etc. but it was strongly recommended by friends/family and the whole experience was way beyond expectations.
Michael Daher
The Conductors were amazing with the passengers. Helpful and polite.
Pratap Mukharji
The entire process was awesome. The people working at the stations were great as were the on board folks. Just a fantastic experience
Terri Gibson
Train was clean, quiet, on time and a wonderful overall experience!
David G
everything was very pleasant, clean, affordable. All of the staff were extremely helpful. All aspects of our trip were very nice. The only disappointment is that the train does not stop at more places
tom mills
Helpful staff and on time arrival.
frank loughlin
FANTASTIC !!! CLEAN AND NICE
Nikki Manso
The seats are very comfortable, the food is yummy, the drop down desk lets me comfortably get my work done, and the bathrooms are wonderful! I love the brightline!!
Bklynkelz 1
Clean, fast, and well organized
Best way to travel to Orlando from South Florida
Such an easy way to travel from South Florida to Orlando. Clean trains and terminals. Incredibly kind and professional staff. On-time. Clear communication via text for boarding and any seat changes. Easy to modify reservations.
Francie Paine
We are seniors and enjoy the convenience of not driving from Orlando to South Florida. We have taken Brightline roundtrip at least 5 times over the past 2 years. With many promotions and easy to make reservations on line or the app, makes booking easy for us seniors. Thank you.
Arnold Samlan (Arnie)
Traveled from Ft. Lauderdale to Orlando and loved it. Great to be able to sit and relax, rather than driving. It's a decent value if you travel at the least expensive times.
Grace Sanabria
Brightline was a great experience, fast easy to navigate around, really clean station i highly recommended it to any one
Sandi Golden
The whole process was seamless. The employees were super helpful and nice.
Bob Keane
All Brightline personnel I encountered were courteous and helpful -- every one! The stations were clean and bright. Most important, the trains ran on time.
Gus Rubio
Overall good experience. Should Offer soft drinks, water and coffee without charging like airline.
Yvonne Pearson
It was efficient and clean.
Mike Nsane
The train was quiet and despite moving fast the ride was very smooth. The bathroom was large, modern and clean. The trip was very comfortable and much more relaxed than the frantic flight environment.
young jsyn
security was friendly
Arelys Mendez
It was smooth, on time, employees were cool, 😎 fun, the train and stations were clean, very convenient for a solo traveler. FLL station was great, Orlando station was a lot busier.
John
Service was polite efficient and the ride was quick and easy
Jessica Rodriguez
The Brightline was even better than I had originally thought. Everything was great, the comfort, the cleanliness of the train, the food and beverage options, wifi, leg room, etc. I would be taking the Brightline again.
NADIA DE RONCH
BRIGHTLINE. The whole process WAS SO AWESOME, from the booking, parking (so cool, you book your parking online, you drive in and you drive out and it's done), station easy to access, ride so convenient and on time, SO WELL ORGANIZED..... STRESS FREE. JUST AWESOME, I will never drive again to Orlando :-)
martha wyman
Easy to navigate booking process , clean, fast convenient
David Kotani
The staff on the 5718 from FFL to MCO on 2/22, two young women specifically, All I can recall is their names started with an A and C. My only rub was the conductor needs to get First Class seat hoppers out of the Premier Car and off the train. If they will steal a seat, they will steal luggage or anything else they can get their low life fingers on. Please Brightline, tighten up your security and refuse service to those that get caught stealing seats that they haven't paid for. It makes honest people uneasy and untrusting of the people around us. They should take his name and if like me he had to identify himself with ID or Credit Card...then they should be banned. Simple and a permanent clean up of the clientele. Other than that... Perfect service and excellent customer service.
Rick Scopa
Trains were on time, very clean, and a friendly staff…The downside was the escalators weren’t working and passengers had to carry their bags to the 2nd level.
Donna Mata
First time customer of the Brightline train from Fort Lauderdale to Miami to the Boat Show was the highlight of my weekend. Very impressive service from the impeccable cleanliness, friendly assistance, comfort and clear instructions made it a delightful experience. I rate this a 10 and will use this transportation again when I have the opportunity.
Shekaisha Baker
booking was smooth. train ride nice and clean and comfortable. Staff super friendly.
Patricia
Friendly…knowledgeable and helpful staff
Irene Bárzana
(Translated by Google) Excellent service at the stations, the terminal and during the train journey (Original) Excelente servicio en las estaciones, el terminal y durante el viaje en el tren
wally kellett
It was my first time to ride the Bright line. I had no idea how to board or what to do. Every attendant was Very helpful. I made my trip great.
Tracey Solanas
We were shocked when we walked into the station. I felt I was in Europe. Modern, clean, well appointed and serviced and the trains themselves comfortable and spotless with excellent service and f&b! Will definitely ride again.
T. Marie Hodge
Everyone at the Brightline station in Ft. Lauderdale was so helpful - the guy who told me where to scan my boarding pass for entry & where to place my luggage for the security scan, the guy who said I could take the elevator or escalator down to the track, & the guy who showed me where to stand for getting on coach 2. They were all very friendly & helpful.
Mark Bagby
Very convenient and efficient way to travel from our Fort Lauderdale cruise back to Orlando. Highly recommended.
Hector Rubio
Trains are very comfortable and extremely clean. Staff is friendly. Easy to use app and great premium experience.
martha cardenas
On time
Delanya Thompson
I booked the premium ticket..I enjoyed the lounge while we waited. It was clean and a breath of fresh air not to drive to West Palm Beach for dinner.
I W
Everyone is kind and attentive
Walter Wright
Entire experience was pleasant. Waiting lounge was clean, bathroom on train was tidy. The staff interaction was very pleasant.
Sonya Merritt
Went to a conference in south FL from Orlando. It was excellent not to drive and to have such a pleasant ride.
Aamir Ali
Great experience, very clean. Premiere experience was very good.
Manuel Pereira
Easy arrival and boarding, smooth ride to destination, excellent facilities
Pam Schmidt
Easy booking. Clean updated stations. The in board service was fast and friendly on the outbound from Orlando. Return trip at 7:20 pm, it was difficult to flag down a host. Fast and on time. Really easier than fighting the traffic. Will travel Brightline again
Kevin Dery
Have made several trips on Brightline lately, and the experience is always amazing. Just a nice clean train and beautiful stations that smell good. Miami and West Palm Beach stations especially have tons of places to walk to.
Val Trent
Regarding the Brighine train from Fort Lauderdale to Orlando, didn't know this existed until relatives told me about it. Airlines are pricy, crowded, complicated and painful. And I'm in the industry. Your train up and down the coast is a game changer. Comfortable, quiet, inexpensive and easy. Thanks to all. Already recommended to friends.
Andrew Rosebrough
Always love riding the Brightline. Fast, easy, clean, and just overall pleasant and enjoyable. So much better than sitting in traffic on 95.
Michael Ottinger
The train was clean with wide aisles and big seats. Also, the train attendant James was extremely friendly and helpful. He really made our trip! (I'm sure there are lots of Jameses. This one has dreadlocks.)
Shannon Janssen
I had a great experience with Brightline. It was the entire experience from check in at the station in Ft. Lauderdale to arriving at the station in MCO. Every employee I encountered on my trip were wonderful. The train was clean, the seat was comfortable. The food and beverage options were excellent. I work for an airline so I am well aware of the complexities for this service.
Joe Solis
This is probably our 6th time on the BL in the past 3 months going to Orlando and back to Ft. Lauderdale. We have to truly give a shout out to our attendant, Nelson in Premier Class. His attention to detail and customer service is top notch.
Clarence Hutton
This was my first ever train ride. It was great. Very quite and smooth. Ordering food and beverages was easy. Very polite staff. Going through security was easy. The waiting area and bar was fantastic. A very good experience. I would definitely do it again.....
Catalina Deossa
Compliance, appearance of the seasons, cleanliness.
Jeff Heavner
Great experience and excellent customer service, from beginning to end! Thank you
Alexis Solmo
Excellent experience. On time, clean, efficient and fun.
Robert Masterson
Brightline was Great!!
Damian Small
I purchased a premium ticket and rode from Fort Lauderdale to Orlando. Lexie was the Brightline employee assisting the passengers on the trip. She was extremely personal, warm and friendly. She turned a really nice train ride into an excellent one. Please pass on my feedback and appreciation for her wonderful service.
Christine Tyler
It was a lovely day for this train ride. I would do it again. Stewardess was friendly and efficient. Took me to Orlando airport effortlessly.
Sarah Poston
The whole experience was very impressive. Everything was clean and orderly. Every single worker was nice and had a good attitude
Collin McCalla
It was easy to find a train to my destination that suited my time of travel due to the many options, the price and how easy to pay for the ticket
Tamara Wilkins
The servers are amazing! So clean! So convenient. Love the private lounge!
Martin Roth
Great ride. Makes the trip from Orlando to Fort Lauderdale a breeze. Was able to get lots of work done along the way to business meetings
Paola Soares
It felt like I was at the airport, it was an easy, comfortable experience all around. They thought of everything to make it a pleasant and productive experience (if you need to work). I also loved the views of the ocean going up the coast.
Chris Michaels
The ability to peacefully ride to Orlando without having to fight traffic for less than a tank of gas
Taylor Moore
Clean, comfortable, spacious. Departure and arrival were on time. Pleasant experience. My only feedback is that it's annoying to have to register for an account to buy a ticket. It would be nice to check out as a guest.
George Goshorn
On time. No stress travel.
Taisia Silva
Overall it was quiet on the train. No particular staff member had an interaction with me personally but my experience was smooth.
Petra Krenz
it was a nice quiet train ride. Lots of space and very nice train staff. The service was very fast and very good. Good coffee. Will do this again. Thanks. Petra from Switzerland
Kathy Stahl
The train ride from Orlando to Fort Lauderdale and back was amazing. The train was clean and comfortable. Service on the train was quick and easy to do. The ride was smooth. I would definitely recommend to anyone.
Lawanda Joseph
Courteous guest services, comfortable ride, arrival on time and reasonable food options.
Ray Farouk
The train ride was a breeze, my first time in a semi-hi speed train, I enjoyed the ride and the cleanliness, I travelled from Ft. Lauderdale to Orlando and the time just flew by, very enjoyable…thanks
Michael A Foley
Everything was simple and quick. Nice clean station too.
Audrey Hull
Comfy seats, clean bathrooms, large fold down table for my laptop, free WiFi, and you can easily order food and drinks right to your seat with a QR code. This is now my favorite way to travel to South Florida!
Vicki L
The statins and available assistance with questions is amazing. Everything was great EXCEPT Security confiscated my $10.00 knitting scissors on the way home! I have flown with them, and traveled northbound with zero problem.
Mirthrock
I love the premium experience that the Brightline provides. Way better than driving down south.
Markus Hanneken
I just loved how everybody welcomed you.And then again at departure time everybody said goodbye . I was so impressed how friendly the staff was.
Amy Taylor
It’s so easy to ride the train! The staff in the Ft Lauderdale station are friendly and helpful. The train is clean and comfortable. It was a wonderful experience
Arlene Hudson
Departure and arrival times were accurate. Staff is pleasant and helpful, especially the security guard.
Howard Marren
The station is spotless. I was first class so the fact that there was food and drinks was great. The train was on time. The people who work at the station and on the train are kind, courteous and knowledgeable.
gIftEdsOul09
It was so easy to book and find my trip information on the app! this was my first time riding the Brightline and it was a seamless experience. The waiting area was clean, comfortable and convenient. The staff at both stations for my arrival and departure were extremely helpful and kind. Next time though, I might invest in booking a premium ticket to sit in my own booth with a desk and more leg-room. But thankfully, all of my seat neighbors going and coming were lovely people!
DANHY LoGra
(Translated by Google) I would describe it as follows: fast, very comfortable, safe, clean and above all with great technology to enjoy the trip (Original) Lo describo de la siguiente manera: rápido, muy confortable, seguro, limpio y sobre todo con gran tecnología para disfrutar en el viaje
Samira Villegas
(Translated by Google) The facilities are very clean, organized, and nice. I've used this service both times I've traveled from Fort Lauderdale to Orlando, and everything has been great: the train cars, the seats, the clean restroom. Even the staff is very attentive and friendly. (Original) Las instalaciones son muy limpias, organizadas y lindas. He usado este servicio las 2 veces que he viajado de Fort L. hasta Orlando, e todo súper bien, los vagones, los asientos, el baño limpio. Incluso el personal es muy atento y amable.
Lisa Schaller
It is just effortless to take the train to Orlando and back. No lines, no commotion, no stress.
Lisa Clark
Every team member made my experience awesome! All were kind, courteous, friendly and extremely helpful!
Demaris Hughes
I booked the ticket online but everyone at the Fort Lauderdale station to the Orlando station was amazing so helpful.
Randy B
Brightline is absolutely the best way to get to Orlando. The staff at the stations, the customer service reps all are fantastic. Premium and smart are the only way for me to go!!!! I just loved it Very clean cars and so easy to book.
Janeth Diaz
Tool very friendly to use
Dolly
First timer and was impressed! It was clean inside the station/bathroom and even train. Staff were helpful too. Keep up the good work!
Sharon Ashley
I rode the Brightline train from Fort Lauderdale to Orlando for the first time… we usually drive up/ stop at the crowded turnpike guest station. What a difference! No fuss, clean bathrooms, courteous staff and seemingly happy travelers. Food, beverages, internet, outlets…
Juan Colina de Vivero
Absolutely every touch point between me and Bright Line was positive and memorable. It is the best line in the country.
Doug keiper
Liked it all
Jano Coelho
Buying tickets and making changes on the APP is very easy. I needed to change the return time and there were no problems. I am very satisfied.
keith newbigging
Check-in staff was very friendly and welcoming. The security was very friendly and assisted us in entering the premium lounge as the scanning didn’t work . The whole process from booking the tickets to the end of our trip was very enjoyable.
Suzanne Migdall
The Brightline security entrance person a heavy set afro american took extra care of me in boarding as I was a bit lost. He guided me to the right train and was a cult of personality upon arriving at the gate. Deserves an award for best personality!
Terri E.
If you get a chance to ride the Brightline, it’s a really nice and luxurious experience! The train stations are all brand spanking new and so clean and modern. Easy to navigate too. You can find fairly inexpensive tickets from Fort Lauderdale to Orlando pending on the time you travel. I can snag $49 one way ticket to Orlando for super early times between 6-7am or random late afternoon times. Prices range from $49 up to $124 per person each way. If you think about it, it can be equivalent to flying but without the airport hassle. Travel time is similar to driving as you have to factor in all the stops along the way so travel to Orlando is about 3 hours for a direct train. There are three main category options: Smart Saver, Smart and Premium. For example, see below on pricing difference. Prices are different pending on travel destination and times. SMART SAVER - $49 per guest For travel between all stations • No seat selection • No modifications • Cancel for 10% Brightline credits SMART - $64 per guest For travel between all stations • Complimentary seat selection between South Florida and Orlando • Modify for fare difference only • Cancel for 100% Brightline credits up to 48 hours before departure or 50% thereafter PREMIUM- $124 per guest For travel between all stations • Complimentary seat selection • Modify for fare difference only • Cancel before your trip and receive 100% Brightline Credits in your account • Extra perks If you can make it happen and take the Brightline to save yourself the long drive and to avoid any traffic, Brightline is the way to go. It’s so easy and the seats are super comfy with many options to choose from. They offer free Wi-Fi on board, food and drink options too. Service is great and this is definitely a convenient option for quick travel. Highly recommended if this is your jam!
joe T.
It's clean and everyone is polite and helpful
Lashonda Wood
The timing is almost exact making it easy to coordinate my schedule
LaDonna Stallworth
The whole process beginning to end was awesome. Wish ATL had this to go to various places. Trains were clean, stations were welcoming and accommodating, and easy to get to.
MsGwen
The Brightline Train experience is amazing! I love the comfort of the ride and the convenience of the stations and cabins. Great job. Hope you are around for a long time and can expand your destinations from Orlando.
BABYLON SMASHER
Everybody. Nice crew all around, and that means something coming from a three time international head flight attendant.
Nicki
Great customer service and easy booking process on the app.
Luis Bellmas
Clean facilities, friendly staff and the amenities in the terminal and on board the train.
Dimeisa Alonso
I’m only leaving this rating because the workers at the x ray machines and by the ticketing system are the nicest of every station I’ve visited. They make me smile every morning on my morning commute. Other than that Brightline should be ashamed how much they charge for train tickets.
Isidro Duque
A good experience. the booking process was easy and fast, the train was on time, the trip itself and service were great!
Portia Debride
The food and the great service from the young lady that served me.
Penny Farrington
Brightline ride from Orlando to Ft Lauderdale was great! Service, crew members, train ride & food & beverage all aboveboard. Highly recommended for a relaxing trip
wyatt tolle
The ticket price was worth it & cheaper than Lyft
Fast and efficient train service to visit Florida
I drove from FLL to Miami. Booking very easy with the app. Several departures a day. Very modern and clean station. Notifications are in real time on your phone if there are changes to your train schedule. On site there is a security check for luggage by scanning. Also a bar and food concessions. There are sockets for charging phones. Very fast and comfortable train. There are few stops on the way and the FLL to Miami trip takes about 35-40 minutes only.
anthony hollins
Just the overall experience of traveling on Brightline. The cleanliness, the atmosphere on the train, the service on board, and guest services at the stations. There was also a since of order and understanding of Brightline's mission and commitment to their customers. I will definitely travel on Brightline again and again. Thank you.
Crypto Hook
Fabulous experience!
Jimmy Tam
My only complaint - there is not enough security scanners for baggage's for the amount of people going through the gate. It was a really bad bottleneck. That is my only complaint beside the train being late. However, the train is great. Very clean. Will definitely recommend and will use again.
Jasha Scott
This was my very first time on the train and let alone had to navigate it myself. The staff entire staff was friendly and helpful. The trail ride was a great experience 20/10 !!
Jennifer Mabry
The Brightline was a fantastic way to visit Miami for the Orange Bowl! Whole experience was awesome, both stations (WPB & Miami) were bougie, loved it. In fact, had it not been such a good experience, we'd never have turned right around and booked a WPB to FLL Brightline train + shuttle to the airport the following week! Thanks, Brightline! :)
Cheryl Myers
Kwame was very accommodating and personable
Dariel Molina
Comfort and timing is very important to me. Brightline always exceeds my expectations!
Quresh Abbas
Overall good
Joa1717
Very easy to book online. Security Check. Train ride very smooth. Nice stations. Very good service. So for me, it is a big 10/10.
Erica Campbell
Great ride, atmosphere, food, vibes
Christine Cajuste
The booking process was seamless, modifications was also not a problem. The staff were friendly, all staff. Checking in and disembarking was efficient, it was certainly a positive experience.
Toni Balaguer
Excellent experience from start to finish. The security staff went above and beyond by helping with my luggage, walking me to the correct area, and clearly explaining where to go and what to expect. Once on the train, a staff member assisted with my large luggage, guided me to the correct coach, and safely stored it for me. Everyone was incredibly helpful, kind, and professional. Additionally, the train was immaculate and beautiful inside. I would highly recommend.
Britny P
Very good experience. Definitely worth it to go premium. The staff was super nice and very helpful at every step of the way. The entire experience was smooth from beginning to end
Kennia Saintil
Over all the whole trip and process was smooth the ride was enjoyable !!
Donella Cohen
I was caught in traffic and would miss my train - I was delighted, though, to see how easy it was to change to the next train in the app. The ride is always smooth and enjoyable.
Denise Konicki
The train ride was very enjoyable. In fact if I ever had to go from Fort Lauderdale to Orlando again I would definitely do so via the Brightline. The ride was extremely comfortable. The two attendants serving the train were very courteous and extremely pleasant. My only complaint would be the lunch that was served was at best average. That is the only thing that kept the score at a 9 as opposed to a 10. Also, the bathroom needed attending.
alexander nunez
Jeff and Jarvis exemplify what frontline customer service should look like at the Fort Lauderdale Brightline station. They’re the daytime security team, but the way they show up for riders goes way beyond “security.” Every time I walk into the station, they greet me with genuine warmth, a positive attitude, and that kind of infectious energy that instantly lifts the whole environment. On days when I’m not feeling my best, simply being welcomed by them—being wished a good day like they actually mean it—can completely change my mood. That matters more than people realize. I commute on Brightline every day for work, and I’ve traveled throughout the system (Miami, Boca, West Palm, and more). I’ve interacted with a lot of staff along the way, and I can confidently say there’s nobody like Jeff and Jarvis. They’re consistently professional, attentive, and approachable, and they make the Fort Lauderdale station feel safe, organized, and genuinely welcoming. If their supervisor sees this: Jeff and Jarvis deserve recognition. They represent Brightline incredibly well, and they’re a big reason my daily commute starts on the best possible note.
Valery Parchment
From purchasing online to arriving at a clean station to be greeted by someone that I could ask questions to, the whole process was smooth and flawless. To seeing the amenities at the station that were available. The train was on time everything went smoothly. It was a great first experience.
Wanetta Kirby
This was my first time taking the Brightline, and overall it was a very easy and smooth experience. I’ll definitely be using it again. The only downside was that the elevator on the 4th floor of the parking garage wasn’t working, and since I had a stroller, I had to go all the way around the garage to get down to the 3rd floor.
Chris Kalil
The staff were friendly, station was clean and the train was on time
John T
I needed to go one way to Saint Augustine, Florida and Brightline from Fort Lauderdale to Orlando got me half way. Yes, I could have rented a car, but I wanted to avoid the hassle of picking up the car, then driving, then filling up the tank before dropping it off, then making sure I drop it off at the right time. I cant wait for Brightline to some day connect the large cities in Florida, including Tampa and Jacksonville!
Gwen Mangiamele
Clean, smooth ride, station was clean and BRIGHT! Felt safe. Employees were all great from ticketing agents to those on the train. Way to go!
Alvin Níelsson
Clean surroundings, polite staff and good food.
Hans Nordsiek
Great ride, very supportive staff, luxury and clean coaches, good service and seamless experience
GG
I wonder why they don't have military discounts for veterans on the train. How do you get to Aventura train station cannot get to the mall
Alejandro Carreño
Everythig is clean, easy, fast and compare to 3 hours on the road, this is the best option. No brainer.
allan smith
Using Brightline to get from Orlando to Miami for cruise departures was fantastic you can get from one to the other with no problems were felt safe the trains were cleaner the staff were great a great way to travel
2.0-Mestre
The train ride was comfortable and peaceful
David De Battista
Very clean beautiful train station
Lisa Pepe
The employees were polite and courteous. The passengers on the other hand need to learn to stay in their assigned seats (we had assigned seats) and the couple across from us sprawled out across them. We didn't want to inconvenience them so we played musical chairs with other customers as we didn't want to impose on the people in our assigned seat. Loved the announcement on the return as they repeatedly, at every stop, asked everyone to stay in their assigned seats. Thank you so much to that announcer!!!
J IV
Friendly staff from start to finish. On time train, cabin experience was great also.
Angela Agudelo
Excelent service, also polity and confortable guess service
Charles Rigg
Smooth and on-time
Ruth Yuriko Crowell
The entire Brightline staff are outstanding!
Penny Stone
This was my third trip to South Florida from Orlando. The train was delayed by 1 1/2 hours on the way down and almost 1 hour on the return. It's crowded in the terminals when this happens with so many others showing up for the next departures. We did receive a nice credit for one of the delays and not much for the other. The train is a great way to get down south without having to battle the traffic. The seats are comfortable and plenty of legroom. I hope to do it again soon I just hope that the delay situation doesn't continue to be a problem with the same trains each day.
Berta Sainz-Hernandez
Chase was Fantastic!!!! He has great energy. He was kind, respectful, and has a really good sense of humor. Go Chase!! Thank you!!!!!
S.E.A-J
It's our 3rd time traveling with Brightline and it's always a pleasure. All staff are professional and kind. The ease of booking and cleanliness of the train and station are also a bonus. My family truly enjoys traveling with Brightline!
Brenda Torres
We can always count on clean seats and staff ready to serve. Relying on on-time departure and arrival is a huge plus!
Sally Eldaghar
The guest service agent at the Fort Lauderdale station was very helpful and efficient.
John Marcinkevich
A great way to move around South East Florida and Orlando. Avoid the traffic, sit back and enjoy the trip, while reading, or working online with the available WIFI. Its especially easy to book with the app, and get on and go!
Heather Meeks
The lady who checked us in was wonderful. She made sure that we knew it would take some time to get our bags if we checked them which would have really impacted our day. She allowed us to take all of our bags with us on the train.
Anjali Desai
In train service was lovely, the ride was pleasant, the whole overall train ride was a pleasant one
Danielle Lawrance
That was an outstanding experience. I must have spoken about bright line to four individuals. An FAA and transportation specialist, a very frequent traveler who lives in Florida, a Airline captain who travels often to see friends on layovers as well as a young fcollege graduate whose broke. I made sure to tell two employees that I interacted with how amazing the facility was and how great the experience was. The artwork and cleanliness of both the fort Lauderdale and Orlando properties where mind-blowing. The kids area that allowed for some wiggles to get out was brilliant!. The seats were so comfortable The train was insanely meticulously clean as well the bathrooms. I will undoubtedly use brightline more and more when I travel to Florida!
J.R. Jewelers
ON TIME - VERY PROFESSIONAL!
Brett Rathmell
The overall impact of the Brightline design concept , signage , colors & layout of the buildings & train experience is amazing !
Patrick Gray
Awesome train station. Wish we had this through out Indiana. P.S. The title of this should be Bright Line (Fort Lauderdale) not just Fort Lauderdale.
Chef Tony
The bar/restaurant has the coolest bartender ever named Kevin. It’s a great place to wait for your train.
ENDRINA MONTILVA
I really like this location because is not crowed and in general a good service
Tempestt Stubbs
It was beautiful, clean, smooth and comfortable. I would definitely ride again!
Lisa Weiner
I love the Brightline! Visiting my family in Winter Park is seamless. I really appreciate the cleanliness, the comfort, the Wi-Fi, the available charging stations, and being able to use my time productively while traveling.
Brett Marks
I loved every part of our back and forth from Ft. Lauderdale to Orlando. Good food and drink. Great seats. No delays. Good Wi-Fi. Watched a movie and had a couple of drinks. Easy. People should utilize this service more often.
C W
The overall experience was excellent. The seats were very comfortable, the ride was smooth, and we were impressed when we saw tables and seats being wiped down after passengers got off the train.
michele murt
Nice and clean train. The train was smooth and quiet. Nice waiting areas
Christian Tamborini
When I made the reservation, I chose the package without reserving seats because seats would be assigned to people to sit together. To my great surprise, we weren't seated together, even though there was plenty of room on the train to sit together. A major software error.
John Parkin
Great experience.
Doris Payer
Quick travel, everything on time, clean, avoiding traffic. All went well.
Karla Mendez
I just love the way it smells
Yahaira Stefani
(Translated by Google) Traveling on Brightline is a truly wonderful experience! From the moment you arrive at the station, you'll find friendly people, a great atmosphere, and excellent coffee! Boarding is seamless, and the train is always clean, comfortable, and equipped with everything you need for a pleasant journey. (Original) Viajar en Brightline es toda una experiencia! Desde el momento que llegas a la estación encuentras personas amables, buen ambiente, excelente café!!! El embarque sin problemas y el tren siempre limpio, confortable y con lo necesario para tener un viaje placentero.
Heather Ann
The ride was good , but the lack of staggered exits to the main station in Miami were an issue.
Maria Saldana
Seats are very spacious and comfortable in both coach and premium. All employees were friendly and helpful. Ride is smooth and enjoyable.
Chafeeza Bain
The team onboard was friendly and helpful.
Jenn G
Seats were comfortable. Janessa, the employee in our cab 3 was amazing! She worked hard to ensure everyone had food, drinks, and anything they needed.
Andrew Dress
Great experience on BrughtLine train and station. Feels like you are in Europe
Cindy Hilton
Very easy to book online and smooth process boarding and leaving
Jason Langley
Everything from the departing station, the amenities, the ride, and the arriving station were great!
Al DeChellis
Service in the premium car was great.
Harry Morris
Easy to use and navigate through the process. Game changer for me.
Angel Aloma
My wife and I made the trip from Ft. Laud to Orlando. It was punctual, the waiting lounge was nice, the ground staff were profesional and pleasant and the ride was scenic and comfortable.
Alanis Castillo
The experience was excellent from start to finish. Everything was well organized, the environment was comfortable, and the staff was very friendly and attentive. I had no issues at all—overall, it was a very pleasant experience. Thank you for the great service!
Cliff Larsen
Happy New Year! 💫🥂
Great terminal with amazing customer service
Am amazing ride starting here in Fort Lauderdale, with a large terminal beautifully decorated. Large comfy seating, chargers everywhere, plenty of food and drink. Train is comfy, with beautiful views. We were lucky and got 2 seats with a table facing 2 other seats and got to play card games on the ride.
Desiree DeLisser Elliott
Easy, convenient and on time.
Natalie Feanny
The gentleman working this route was so friendly and gave exceptional customer service
Anita S. (AMSB)
Excellent! This was a lovely experience. Excellent service, we paid for premium tickets and would do so again. Comfortable seats, nice staff. No hassle. Lots of snacks and drink opportunities.
Thomas Metcalfe
Brightline is absolutely fantastic. The views out the side are spectacular and the waiting area is more spacious than a cruise line. Everything in the station is relaxed and stress-free. Nothing is wasted about getting on the train and everything is friendly and easy to follow. They have just about anything you could need for your trip (if you need it). The train makes almost no noise and everything is smooth.
Victoria Perlaza
Super easy process from beginning to end, clean and neat environment and friendly employees! Recommended 💯
Dr Claudine Richardson Sheppard
Wonderful experience riding on the train. Very clean, comfortable seats and exceptional customer service on board.
Donna Feurtado Livingston
Awesome experience. Very comfortable ride.
Elmo Reyes
Great smooth ride, very comfortable seats, clean and friendly staff. Highly recommend a ride to any of their stops but to Orlando it’s the best way to get there
Nicole Melendez
EVERYTHING FROM BOOKING TO ARRIVING AT DESTINATION WAS AWSOME. NICE WORK TEAM IN EVERY STATION AND CLEANINESS. GREAT EXPIRIENCE AND DO IT AGAIN
Milva Lisca
Its a pity they take no cash. Great salads !
Jim Fredrick
No complaints. I rode from Ft. Lauderdale to Orlando, would recommend and do it again.
Chennell Rolle
Front desk agent was extremely helpful and very knowledgeable about best way for my travels and using online services!!
R
Please allow me to share that every single employee of Brightline with whom I came in contact was, to a person, friendly, courteous, professional, respectful, polite, and helpful! I observed lounge staff in Orlando cleaning as well as presenting the food items and utensils for passengers. The food and beverages served in both of the lounges, ORL and FTL, as well as on the trains was very good. Restaurant quality and 4-star service! Kudos! The welcome as well as the hospitality by all of the station staff was exceptional, both in Orlando and in Fort Lauderdale! The amenities, everywhere, were clean and comfortable in the stations and on the trains! Coach Attendants on the ORL>FTL train Isaiah and Jasmine were both EXCEPTIONAL with their customer service skills. Both Isaiah and Jasmine were professional, friendly, respectful, helpful, informative, and went above-and-beyond to ensure that each passenger felt welcomed and appreciated! During my return trip, FTL>ORL, Coach Attendants Joseph "Joe" and Reynier "Rey" provided exceptional service as well! Joe and Rey made my trip comfortable and I felt welcomed and appreciated! At the Orlando station, Night Mngr Irma and Station Attendant Alejandro provided exceptional hospitality and customer service! Both Irma and Alejandro went above-and-beyond to address my concerns and to provide all the answers to my questions, in part, about how to share my feedback and compliments about all of the individuals mentioned in this message. At the Fort Lauderdale station, Station and Platform Attendant (Possibly Manager, I did not acquire his actual position) Terrone was exceptional with his customer service! Terrone went out of his way to ensure that I made my train in time and comfortably! Terrone assured me of the process and location for finding my train. Terrone deserves recognition for his positive attitude, dedication, and exceptional work ethic! The cafe bar attendant behind the counter at the Fort Lauderdale station was extremely professional, kind, friendly, and helpful. I only passed by his work area; but, nonetheless, this employee was extremely helpful! I saw him both coming to and leaving the Fort Lauderdale station, two separate days; but, he was extremely helpful, courteous, and friendly. Please forgive me for not having his name. I truly want each employee mentioned herein to know just how much their kindness and professionalism helped to make my return trip one that, for positive reasons, will forever more be made memorable because of their courtesy, kindness, compassion, professionalism, and personal positive influence. All of the Brightline employees mentioned herein deserve kudos, recognition, and praise for representing Brightline in the best possible manner! Please share this message with General Manager Androse Bell. Thank you. I look forward to my future bookings on Brightline! Humbly and Respectfully submitted,
Dana Fuentes
My mom booked my brothers and me tickets and it was our first time and we had so much fun Together the four of us. -Daniella (12)
Lin J
Spacing and comfort
TAMIE KINIRY
My plane was late. Then uber was late. The ease and ability to change my ticket 2x was what made me give my high rating of the Brightline experience.
Mary Hamilton
No stress. Sit and go,and arrive.
Henk Braaf
The entire team was very proffesional.
Elizabeth Christian
Easy and very close
Stephen K
The best way to travel from Fort Lauderdale to Miami for a night out. No traffic!!!!
Gary Binford
Trains were bright quiet and clean
Christine Rios
Everything from the moment I arrived at the station in Orlando to the moment I left the station in Ft. Lauderdale was seamless. Super easy, super comfortable, super convenient. One suggestion, in the booking process there should be a size limit to the seats. For my return ride I was forced to sit in the handicap seat in the corner because the person who purchased the ticket for the seat next to me was very heavy set and took up both seats. When I purchased my ticket I was the only one in that section, but when I boarded the other 3 seats were filled and the one next to mine took up both seats.... literally. Very disappointing.
M M
It was genuinely better than flying in a plane. My only other experience with trains is using the public transport in Atlanta, Georgia. I didn't even know using a train could be like this. The snack selection was a little bare but well-priced and all the employees were extremely pleasant. I wish all trains could be like this, i'd stop using my car every day for sure.
Kahlihla Patterson
Great service helpful and informative
Ramblin_ Reardons
The Brightline experience was easier than I thought. The price was reasonable and the booking was easy.
Pamela
I rode twice - premium on the way to Miami and regular on the way back to Fort Lauderdale and both were wonderful. That was my first time and I would definitely do it again. The cost was great. The attendants were friendly and helpful. The complimentary food and drinks were very generous and I felt safe.
Quayshun Pinckney
My father :)
Ellen Azevedo
Brightline is an efficient operation. Everyone was helpful. Very clean station and train cars. I know the prices seem high but think about driving to Miami and parking fees. If you need to go to the beach area once departing at Miami station you will need to Uber so factor that cost in. It would be nice if Brightline had a shuttle significantly less cost less than an Uber to beach area.
MICHELLE R
I love that the times are always so precise...highly recommend brightline to all of my clients and friends
Deloris Small
This is my second time riding the Brightline train so far I love everything about the train, great experience and great service.
Reanna Jones
The departing station was great! The service on the train during the ride was excellent. Guest services made sure all needs were met. Comfort and cleanliness on train and bathroom were also great!
Mike Kholmanskykh
Great experience! Work trip to Orlando. Convenient, easy, well-built, excellent service, perfect timing. Very impressive! Thank you
Fran Banner
The train staff is always welcoming and attentive to your needs.
Peter Vitarelli
The entire staff from security scanning, platform and on-board attendants to guest services at Miami Central were genuinely courteous. It certainly made me feel welcomed.
Opeola Bukola
I had a great trip riding Brightline from Fort Lauderdale to Orlando this fall. The terminals were clean, easy to navigate, and had all my needed amenities, and the ride was delightful. The on-train server, Jason was so charming and kind - he made my first class experience a world-class experience, patiently explaining the options, and really caring for my needs as I rode Brightline Premium for the first time. The Premium upgrade was such a great deal - only marginally more expensive than the price of riding coach + checking a bag, and the extra few dollars got me a bigger seat, faster lines, food and drink while waiting for the train, and unlimited cocktails + snacks and a full dinner while on the train. I would definitely upgrade again, and will consider Brightline my best option for travel between Orlando and South Florida in the future!
KingkushSolz Mua
It was a smooth clean process
Nicole Leontsinis
The booking process was easy as was getting parking. I also needed to change my return leg and the customer service rep did it without issue so it was overall a good experience. The trains were clean and the drink that I purchased was delivered quickly.
I had a great experience riding the Brightline. The station parking area was well-lit and felt very secure, which made the entire experience feel safe and stress-free. From arrival to departure, everything was smooth and well organized. I have no complaints at all and would definitely ride Brightline again.
Gessin Pineda
I had a great experience riding the Brightline. The station parking area was well-lit and felt very secure, which made the entire experience feel safe and stress-free. From arrival to departure, everything was smooth and well organized. I have no complaints at all and would definitely ride Brightline again.
Taylor Reyes
It’s for my return trip, the 9:20pm. I went ahead and upgraded to premium. I hadn’t eaten all day, which was the main reason I upgraded and I absolutely loved the amenities. When I boarded, Jamal was ABSOLUTELY fantastic. He was so attentive and you could tell he loved his job. We would check on everyone to see if they needed anything and really made the experience that much better. It was my first time traveling on the brightline and I go down to Fort Lauderdale every month. I will take advantage of this. Such an AMAZING first impression.
Nice train station, on the smaller side. Pics are of the Premium lounge only. Hot food selection was only fair.
Coco Conrad
Nice train station, on the smaller side. Pics are of the Premium lounge only. Hot food selection was only fair.
XAVIER PALACIO
Everything was great!
Phillip Morgan
Mayerlyn at the Ft. Lauderdale station front desk is awesome. She has a great personality and took the time to ensure my ticket was properly updated. Unfortunately my Uber driver couldn't follow his GPS directions causing me to miss my train home. Thank you Mayerlyn for such awesome customer service!
kaylee ruiz
I had an amazing experience riding Brightline from Fort Lauderdale to West Palm Beach—everything from the smooth ride to the clean, comfortable train and friendly staff exceeded my expectations. It was such a stress-free trip that I’m already recommending Brightline to friends and would absolutely love to ride again.
Susan Stafford
It is great to be able to easily get on the train, set up the computer, work and then get off at my destination. The lovely attendant brought all food and beverage and allowed me to just sit in my seat and work.
Marisela
I had a booked actually three trips in less than two hours went from Fort Lauderdale to Miami from Miami back with my husband to Fort Lauderdale. And was attended by Matthew, such a kind , knowledgeable young man. Best experience ever and I have used Brightline multiple times through my work.
Denise Albritton
Brightline is always a wonderful experience, the amenities, comfortable seats and friendly staff is what makes it great. The APP is extremely user friendly.
Diane St. Amand-Scott
The trains themselves were very clean and the ride was quite smooth.
Stephanie D
Convenience and ease
Katie Bava
Really loved the comfort and ease of boarding and unboarding the train. Very nice atmosphere and employees. I wish there was a way to track the shuttle from FLL airport to the Fort Lauderdale station because that lack of tracking caused me to miss my train and I had to ride the next one. Will definitely ride again!
Robert Ash
Beautiful
Janelle Woods
⭐️⭐️⭐️⭐️⭐️ I want to commend the Brightline team for how they handled an unexpected situation during my recent trip. Due to a miscommunication and an unforeseen delay, my travel plans were disrupted. While the situation itself was frustrating, the way the staff responded truly made the difference. From the station agents to the onboard team, everyone was apologetic, attentive, and solution oriented. They acknowledged the error, took ownership, and went above and beyond to make things right. I was upgraded, given access to premium amenities, and treated with genuine care and professionalism while waiting for the next available train. As a business owner, I understand that things do not always go as planned. What matters is how a company responds, and Brightline handled this with grace and excellent customer service. I truly appreciate the effort they made to turn an inconvenience into a positive experience. Thank you for prioritizing customer care and standing behind your service.
Andrew Peru
Staff was great and very comfortable...allowed me to be very productive with my time!
Peter Mendoza
ABSOLUTELY flawless experience can't wait to return 😍
Samiha Nasser
I've used Brightline several times now and it’s always been a great experience. Affordable, timely, lots of convenient options for timing, nice stations and friendly staff. I really hope more people use this convenient service more often so that we can keep public transport options in business. Highly recommend!
James Jones
I have been riding on Brightline from Orlando south for over 4 months consecutively every week and I probably will never drive down there again...
Jacqueline Bartoy
It was my first trip on the Brightline so my expectations were low. I was amazed by the cleanliness, the smooth ride, the very kind service by the steward, the food and beverage service in Premium class, and the spaciousness of the seats. It was fantastic!
Nomadiq Music
Great ride
Josh Spadafora
Overall experience was great. Clean, smooth, booking was easy app. Had to change times and the process was seamless on the app. ETAs were precise. Getting in and out of stations was a breeze. Even security at ft lauderdale station was very friendly and nice. A very efficient and pleasant way to travel!
S S
Exceeded expectations. This is definitely the way to travel between the Florida coastal cities. Upgrade to Premium - it’s totally worth it. Just missing Lucille Ball pulling the emergency stop. 😂😂😂
Deborah
Took the brightline Fort Lauderdale to Orlando and back. It was such a great experience. The waiting areas were clean and upgraded. The BrightGreen train going to Orlando was very clean (I was so impressed). There were adequate charging ports too. The BrightaRed training coming back from Orlando to Fort Lauderdale wasn't as clean as the first. The tray tables and seats showed some signs of dirt, but overall the ride was so so nice - very soothing and easy!!
Everton Williams
Amazing experience so good I could just randomly ride the train down South and back in one day just for fun
Douglas Ingleright
Kiosk was easy to use, staff were very friendly and helpful, train and stations were very clean and comfortable.
Rob Berger
Seamless from start to finish. LOVED this means of transportation. Can not wait to take my wife on a date, on the train, to Palm Beach. Dinner and Drinks, Train home - Best night EVER. Really great experience and the pricing was well under what I anticipated. GREAT VALUE!
Jenna Swanson
On my ride from MIA to FTL, Robert was fantastic. You can tell he genuinely enjoys his job.
Berrie Salbego
Check-in was so easy, and the employees at check-in and security were extremely friendly. Cost was decent. Our reserved seats were not as expected (& the on-board staff thought they were supposed to be empty until I showed my reservation), but they moved us easily to another area that we preferred.
Valerie Smith
This is was the easiest way to get from FLL to MCO. All the staff were polite and helpful.
Daniel Ahern
The train was on time. The cars were clean and comfortable. The train was not what we experience in Europe. Those trains are much faster and a fraction of the cost. I recognize that they do receive subsidies from the state. Nevertheless, your prices are way too high.
Lisa Barnett
Brightline makes travel easy. Beautiful stations, friendly staff.Modern and very clean trains. On time performance.
Stephanie Drouillard
The train arrived on time, the seats were comfy (smart) and I felt safe.
Lance Horsley
Seats & cabin were comfortable and clean. Seats well marked. Cabin crew offering assistance.... Stations were fantastic with sitting areas, food, restrooms, etc.
Roy james
Great all around- beautiful facilities & trains! Looking forward to next ride!
I would like to file a complaint regarding a recent experience while traveling. I was carrying a standard table knife intended solely for food purposes, such as cutting sandwiches or other meals. This knife was non-sharp, non-pointed, and specifically a round‑tipped table knife, making it physically incapable of cutting or harming a person. However, during security screening at the station, the knife was confiscated by X-ray security. I understand that Brightline has a policy prohibiting sharp objects. However, a round‑tipped table knife is not a sharp object and therefore should not be subject to confiscation under this policy. I believe there should be a clear distinction between everyday table knives used for eating and sharp or potentially dangerous knives intended for harm. Removing harmless utensils such as round‑tipped table knives from all travelers does not enhance security and does not make someone a threat or a terrorist. As the U.S. develops new train travel systems, I respectfully suggest examining practices in Europe, Turkey, and Asian nations. In Europe, there are specific legislations for train travel that distinguish harmless eating utensils from dangerous knives, allowing passengers to carry items like round‑tipped table knives. Adopting a similarly balanced and practical approach in the U.S. would prevent penalizing travelers for carrying harmless utensils necessary for food consumption. I respectfully request that security procedures consider this difference in the future, so that travelers are not penalized for carrying harmless utensils necessary for food consumption. Thank you for your attention to this matter.
Sadik Hakan Guris
I would like to file a complaint regarding a recent experience while traveling. I was carrying a standard table knife intended solely for food purposes, such as cutting sandwiches or other meals. This knife was non-sharp, non-pointed, and specifically a round‑tipped table knife, making it physically incapable of cutting or harming a person. However, during security screening at the station, the knife was confiscated by X-ray security. I understand that Brightline has a policy prohibiting sharp objects. However, a round‑tipped table knife is not a sharp object and therefore should not be subject to confiscation under this policy. I believe there should be a clear distinction between everyday table knives used for eating and sharp or potentially dangerous knives intended for harm. Removing harmless utensils such as round‑tipped table knives from all travelers does not enhance security and does not make someone a threat or a terrorist. As the U.S. develops new train travel systems, I respectfully suggest examining practices in Europe, Turkey, and Asian nations. In Europe, there are specific legislations for train travel that distinguish harmless eating utensils from dangerous knives, allowing passengers to carry items like round‑tipped table knives. Adopting a similarly balanced and practical approach in the U.S. would prevent penalizing travelers for carrying harmless utensils necessary for food consumption. I respectfully request that security procedures consider this difference in the future, so that travelers are not penalized for carrying harmless utensils necessary for food consumption. Thank you for your attention to this matter.
JohnPaul Mauriello
Booked a train well in advance for a decent cost to Orlando. Booking process was simple and it was nice I could bring two carry-ons and a personal item with me. The attendants in our coach were very nice and helpful with helping my wife and I find our seats and helping us get our food/drinks. Overall great experience and worth traveling Brightline since we were able to get work done and relax on the train.
Mari Spirito
The person who helped me was so kind, helpful & warm!!!
Deborah Chaparro
We loved our ride to and from MCO - FtLauderdale. It was clean, modern, efficient and punctual. Very easy to use and super convenient.
Emel Sibaja
I purchased first class tickets for the recent Inter Miami semifinal game. I like the ontime departure from Orlando to FLD. The premium lounge was clean and organized. The food at the lounge was also okay. Also having a shop within the station where you get snacks and phone accessories is convinient. Now, the food on both train rides was bad. It didn’t look appealing at all. The boarding process on the way back was very unorganized. They announced one track for the ride back but it was actually a different one. My son and I boarded the wrong train due to the innacurate announcement, almost missed right train. The shuttle service they have to take from the station to the stadium was a plus. Better adults drinks in the lounge would be good. Overall, a great experience.
Randy P
I was very impressed with the overall experience. The booking process, the premium lounge and amenities, the timeliness as well as the ride comfort.
Anthony Box
Great expereinec with brightlines; station was clean and well maintained , friendly staff; the ride was smooth; the train is clean and confortable ; great option to travel
Lisa Grotsky
Great staff, very helpful
Ruth Romero
(Translated by Google) Excellent attention and service from bilingual staff... I highly recommend experiencing the FLD train. (Original) Excelente Atención y Servicio empleado Bilingue... Les recomiendo vivir la experiencia en tren FLD
Frankie Jay
Nice terminal great experience
Brian Turner
Clean and modern. That's what I love. Great personnel to help you
Eric Blasius
Brightline staff was great! Ride was quick and comfortable.
Maura DeGaetano
BRIGHTLINE TRAIN TO MCO.Jenesia was wonderful she really cares about her passengers. Went above and beyond her duties
Jalen Reece
Manager Nicole, Manager Terone at Fort Lauderdale, i was supposed to leave my keys at the Orlando brightline station for someone to pick it up, but i was almost late to my train, the workers quickly got me on to my train but i forgot i had the key, and thats when i had to talk to somone to bring the keys from fortlauderdale station to orlando station, they handled it smoothly and assured that the other guest recieved the keys, i appreciate you all
Douglas Pegan
Every employee was super helpful and nice. Premium areas were all clean and well organized. Really positive experience, you should expand throughout all of Florida!
Jeffrey Cutter
Beautiful and clean with full bar service
Philip Berry
Announcement at the station was clear and customer service team made sure you were able to board and get to your location safely. Comfortable seats and smooth ride.
Project Hope Autism Services
General cost is affordable. The ride was pleasant and attendants were very patient and helpful.
stephen gamson
I love the ride. It makes a huge difference traveling around Florida. My only advice would be to have better quality food options. More healthy stuff etc….
Rosa Grant
The Attendant in premium coach area was very attentive
ZION LION
Thanks Brightline for your exceptional service so easy to book a ride departure and arrival time was perfect. I will definitely ride Brightline again. Better than flying with these airlines. Thanks!
Jamie Perdue
The ease to sit back and relax and no worries about driving
Adrianna Jeffery
The process was a breeze
EDDIE DE LA CRUZ
Great train ride and pleasant personnel.
Kim Zocco
EVERYTHING was soooo nice. I was so pleasantly surprised by every aspect of my experience; from the minute I walked up to the magnificent station, the professionalism, the cleanliness, the train ride and cleanliness of the train... even the tracks were so clean... I couldn't find a thing wrong if I tried. Finally, an experience for customers that really felt top of the line for a very affordable price.
STELLA GRESSIS
Aside from comfort the service was exceptional. I lost my purse with all my credit cards and passport and ID. I also by accident boarded the wrong train. The representatives from the next station went out of their way to help me. They did find my purse in Fort Lauderdale and they handed it to me at the next stop and they rebooked me on the right train. I can’t thank everyone enough at Brightline!
Phillip Serio
The premium service is worth the upgrade to enjoy a peaceful commute with a friendly calm experience during the commute
Elbert Tatta
Now that their prices came down and I can afford it, its a great ride, very comfortable, fast, effective. Highly recommend if youre going by train.
Mariana Fuenmayor
Love it. Beautiful station and the ride is easy and convenient
Kimberly Groome
Diana was so great! The train was clean and that is HUGE for me when it comes to travel. Great ride! Thanks
Holly Chase
The train is so comfortable. The staff is professional and very accommodating.
Julia Brown
Didn’t get any specific names but everyone was helpful from security to the person who stands by the train during boarding. Will definitely use this service again.
Judi Edwards
I love the ease of checking in and waiting for the train in the Premium Lounge with the beer and wine on tap, the lunch, the outlets to recharge, wifi and snacks, especially the Lindor's Chocolates. A relaxed and fun way to travel to Fort Lauderdale.
Mariana Lopez
It was a great train ride experience for me. The staff, the cleanliness and comfort while riding the train. The pricing was great as well. I would definitely recommend it to anyone wanting to travel.
Michelle M
Going through screening at both Fort Lauderdale and Miami, the security people were exceptionally friendly and helpful answering our questions, as were the people at the Guest Services desk. The train stations and the train cars were clean and comfortable. The food at Miami’s Central Fare was amazing.
Leighanne Davidson
The whole experience including lovely staff. Coming from the UK and the abysmal train service we have, was such a refreshing change. Well done Brightline!
Meredith Sharp
It was all over a great experience. Easy and quick. The station and train were spotless.
Joann Stephenson
I enjoyed the whole experience from the beginning to the end.
Nadine Suissa Charsley
Everything I already said. Clean and on time. Was glad to see the trains were busy. Would love expansion throughout the state. Another good thing was pre-paying for parking.
Caron Pescatore
I enjoyed the overall experience with Brightline. It was my first trip with Brightline, but it certainly won't be the last.
Robert Easton
Easy check-in with my ap, enjoyed the Asian food while waiting on a comfortable couch. The Brightline Train was on time, loaded quickly, and I was in palm beach in a short time. The snacks and drinks on board were good, too. The UBER service from the Palm beach terminal helped me get to airport in time for my flight.
Joseph Hacker
Honestly, everything was a positive experience.
Maurice Rubio-McMillon
I rode the Brightline for the first time recently, and it reminded me of being back in Tokyo, Japan. The process to buy a ticket on location at a kiosk was quick and simple, especially since the self-service machine's user interface was easy to read and use. The Brightline station was clean and aesthetically modern – what you'd expect to see in a country with good public transportation options, almost feeling out of place for Florida, because it has been so past due. Inside the two stations I was in there was a bar a shop for food and gift items. The station also had a kid's zone with beanbag chairs. The price of the fare I paid at the time of leaving from both destinations was $16, very affordable, and this was during the late afternoon and evening. I highly recommend taking the Brightline and participating in surveys to convey the importance of keeping this option affordable for all Floridians as it will connect major parts of our state that have been unreachable for many for far too long.
David Skřivánek
I was very satisfied with the friendly staff at the departure station, and I also appreciated the overall cleanliness and comfort of the train cars
Phyllis Adams
First time, out of state rider. The station representative was eagerly ready to assist in securing tickets and directing where to catch the train. She made the process simple
Gary Coleman
First time riders. Fort Lauderdale to Orlando after a transatlantic cruise. Opted for first class and had a great trip. Coach attendant was excellent. Agent in FTL discouraged us from checking our luggage and that almost backfired on us as our coach was crowded and the luggage rack full. Lounge in FTL very pleasant. Snacks and coffee machine much appreciated.
Arrianna Boyden
Overall, just very easy from booking to arrival. Train was on time which was also very helpful especially coming from Boston. Stations were clean and felt safe. Overall a great experience.
Litoz
Clean, comfortable, and great service!
Staney Sulamet
Clean and very nice Brightline stations on both FLL and MCO. Friendly staffs on bag checking and in the train make the journey even more enjoyable. I would suggest to put car number on the platform so customers know where to stand and wait before boarding.
FRANCIS MOORE
Transfer from Brightline Orlando to Orlando Airport was super easy & efficient.
Susan Forster
Big fan! Will use again.
Martin Briseno
The train was prompt, clean fast and comfortable
Kara Krafczek
The website is user-friendly and easy to navigate. The Brightline station was well-maintained, clean, and functional. The service provided on the train was courteous and pleasant, and the train itself was comfortable.
A Nieves
Brightline is an amazing transportation experience. Staff are helpful train was on time. Very clean. Highly recommend
betsy mosquera
Fast, convenient, clean
Christae King
The entire train ride experience was one that I’ll always remember because it was super peaceful, clean train cabins and restrooms are always clean, seating is comfortable and I ordered a drink only which came in minutes so delivery is punctual. I love the brightline and the experience with them.
Dawn Pender
The overall look and feel of the station and facilities are high quality and help encourage passengers to arrive early to enjoy the experience. The train experience itself was also effortless and efficient.
Elizabeth Clausell-Chavez
Used the Brightline from Fort Lauderdale to Orlando- Amazing experience from buying my tickets to arriving- on time.. NO DELAYS . Recommend highly- was able to work and attend meetings. Better than driving ... Only wish there will offer Family Packages / discount- this will definitely increase families to use. Love it
Sandra
I ride Brightline regularly and the staff, employees are always welcoming and helpful. The Boca Raton Station is my favorite. Once I left an item and when I came back a day later they had it and remembered me. That was cool
Mary Ma
Even though we had a cancellation of our 10:35 train, the app scheduled me on the next available train at 12:30. And we got a credit for this happening even though I do not believe it was Brightline's fault.
blenda ramirez
Everything was clean, the train on time and instructions at the station easy to follow
Shatoria Means
Very convenient for work travel! Seats are comfortable. Staff were friendly and the bathrooms were clean. I only wish that the price for onboard food & drink options were more reasonable.
Vicki Watson
It was my first time using the train and all the employees we helpful and just a pleasure to deal with
Bianca
As a first timer, the overall experience was wonderful. We were Premium Seats Passengers departing from Ft. Lauderdale. The Premium Lounge was a bit tight and uncomfortable, not to mention to gain access to the area with their scanner machine was inoperable( a staff member had to let us in) However, The Premium Lounge in Miami was outstanding, their scanner machine to access the area was a bit wonky too.
Richard Booth
The train is amazing. I felt like I was in first class. Very clean, spacious, and fast service.
Leyla Lauand
EXCELLENT TRANSPORTATION. The experience is awesome since the entrance of the station till the end of the ride.👏👏👏👏👏
Sayda Jaramillo
Extraordinary ... .
Val Will
Everything was so straight forward, no hassle.
Rick Longlott
My first time…. and I loved it ! The staff was so nice. Had a drink in the lounge, while expensive, no more than an airport. The train was clean and quiet (though some younger Gen Z-er’s were a bit loud,… especially the woman). I would highly recommend it … much better than driving from FLL to MCO
Stephanie Purcell
Stephanie provided excellent service! The snacks, meals, and drinks were unexpected! Thanks!
Dustin Jones
I honestly cannot believe this is a rail experience in the United States. Beautiful train station, immaculate trains, and great service. Consistently.
Nancy Taylor
The trains were clean! Seating was roomy! Announcements were clear!
Sean Mundyschein
I enjoyed the experience, despite the delay. The free water and plantain chips and the credit were a nice touch. Everything was a simple process.
John “Eggo” Eggert
My wife had booked our travel from Ft Lauderdale to Orlando online from our cruise ship. Upon docking and disembarking the ship early, we arrived at the Brightline station in Lauderdale much earlier than expected. The guest services lady at the station (she is African and charming, but I can't recall her name) helped us switch our departure time to 0820 from 1030, so we didn't have to wait over two hours. Thanks to her help with the ticket exchange and our luggage check-in process, we were able to get back home over two hours earlier than expected.
Shazia Zaman
Amazing Train Experience for a fraction of the cost. Its comfort is comparable to Rocky Mountaineer. Its clean and the views are amazing from Miami to Orlando. The check in process is also very easy and quick with no hassle.
Lici Merritt
Wells was working the counter at the Orlando station and was very helpful and kind. Although we couldn't do what we wanted, he was very nice and courteous! The premium lounge was a bit lacking because there was no red wine and 2 of the 3 beer taps were initially out when I went to get a beer for my husband. However, one of the workers did go to the Mary Mary bar and get me some red wine and told me all I had to do was show my pass and they'd serve me more. All in all, we loved the Orlando station. Also, Joe, who served us in coach 1 provided excellent service as well. We look forward to riding again.
Nice new train service
The Brightline train service was very good. It’s so new…. clean carriages, helpful staff and efficient service. As Europeans, we are used to good train travel and this doesn’t disappoint. We appreciated the security that was required as well as the food and beverage service. The prices are very high, but I think it was worth it for upper class style service.
Pat Turton
We decided to take a later Train. It was so easy to make the change online. It was such a pleasure to not have to call for assistance and do it yourself online.
Tom Bartelmo
It was great start to finish. The gate agents were great. It was comfortable getting through security. The service on the train was well done and the train was clean and timely. Excellent experience. Thank you.
Tim Bakamjian
My first time on Brightline was a very enjoyable experience.
Cortina Simpkins
I ordered a banana loaf. I received my food in less than 5 minutes. The service was fast and friendly. Most importantly, service with a smile
Kathleen Green
Awesome. Enjoyed every bit of it.
Wilson Wong
Was a great way to tour the area you were visiting
Jesse Armenta
Don't remember her name. Her help was greatly appreciated. It was my Family's first time riding Brightline and we had just returned from a Disney Cruise. We needed to get to MCO asap and she was Awesome.
Zachary Stone
Tiffany Hunter has world class customer service! She was the absolute best. Hope I see her again on a future trip.
Kristan Boardman
From Beginning to end everything was great! Staff was attentive and kind, ride was smooth, clean, and comfortable. 1st time on the bright line and I have already recommended to so many people!
Jenny Serwitz
Everything is great about brightline from the booking to the stations to the the people onboard and at the stations! I wish air travel was as positive of an experience. Your tag line should be, "I rode the Brightline...I love the Brightline!"
Phinesize Phinesize
The train was clean, chair was comfortable and the scenery was beautiful.
Steve Potts
Good internet connection Makes this train ride better than flying to Orlando from Ft Lauderdale.
Hiram Gibbard
Great experience with using the bright line. First time. The shuttle person, the station people were all very helpful. It was my first time riding it and they all helped me. Place was clean, organized. Grabbed a beer at the bar while waiting the train arrival and then got on with my beer.
mary amado
Very smooth ride customer service
Victoria C.
Wonderful rail service! I took the line on a round trip from Ft. Lauderdale to WPB to visit family while I was on a trip to Florida. Both stations were clean and inviting. The whole boarding process was easy as well. The trains were also very clean and gave an essence of luxury. I do hope this rail line continues to do well and has the ability to grow. If I ever come back to South Florida in the future I may consider flying in/out of MCO and taking brightline down.
James Galvin
Always ride the Brightline when I’m down to Fort Lauderdale as a retired railroader I love seeing the revitalization of rail passenger traffic
bree berkowitz
The staff was so friendly, I didn’t know where to go. So clean
Monica Chavez
Brightline service was on time, employees very kind, the trip was smooth. The purchase of the ticket was very easy. Very friendly website
Yvonne Houston
Fun, fast, friendly service. Easy booking, announcements, great staff, platform assistance, comfortable seating while at station and on train. New way to relax and enjoy the view. Great prices and fun perks depending on ticket selection. LOVE IT! I used it twice and will continue to travel this way instead of a full Uber ride. Relaxing and spacious seating.
John HOWES
Brightline is the best way to effortlessly get to court in Miami and to West Palm Beach. It’s always on time and it’s stress free!
Tracey York
Overall great experience, entire train ride was comfortable and easy
Deloris Fox
The ride was smooth and fast and fun
Mindy Jairam
Overall trip to Orlando on the Brightline was fast and comfortable. The restroom was spacious and clean. The seat in Coach 7 was comfortable.
Janice Buczkowski
The ENTIRE Brightline team made the experience from start to finish exceptional. I will never fly from Orlando to South Florida again. They were helpful, polite, cheerful and KEPT THE TRAIN AND RESTROOMS CLEAN. Very comfortable and the power for cell/tablet devices was a bonus.
Karla T
Overall staff was courteous and the experience was pleasant and friendly.
Christine Graf
I am from Switzerland and Trains are a way of transport for us this has been the nicest experience since I have been in the States. Way to go Florida, I been an advocate for train from the beginning of my immigrating to the US.
Claudia Claudia
Premium tickets are SO worth it. Snacks and drinks were amazing. Also, the workers are SO nice and have customer service on the forefront. The work environment must be very positive because the employees look HAPPY and their cheerful attitude carried over to us! We absolutely loved the variety of snacks and drinks with Premium tickets and that each way had slightly different options. Haven't seen great customer service like what we experienced on Brightline since pre-cv!
Doris Lesniak
All the information needed was provided to make the best choice possible.
Susan Diamond
Great ride experience. Comfy seats, great snacks, very attentive service.
Joi Calderon
The whole experience was great including the staff, they were so friendly and attentive. It was such a good experience.
Dan Kelly
Check in etc easy & quick, cleanliness, staff friendly & welcoming.
Daniel Matthews
We use Brightline to transport our son back and forth to college. He always enjoys the ride over bus and airplanes. He is able to relax and have alone time along the ride or speak to friendly staff or other passengers if he choses.
Kevin Quiles
Everything was amazing and simple
dayron Vidal
The overall personnel of their stations really goes out of their way to provide an outstanding customer service. Specially the security team at the check point Keep it up guys
moustapha
Brightline FLL is awesome in every way possible. The frequent on-time arrivals/departure are truly what makes this service on point. Well Done !!!
April K Rogers
Brightline is amazing! I love traveling with them. Their trains are clean, smell nice, are well staffed, and well-maintained. The seats are comfortable and there is so much legroom. The staff are incredibly accommodating, always respectful , attentive, and happy to help you in any way they can. They truly make sure your traveling experience is top notch. I sincerely love Brightline, and can't wait for the new Tampa extension. 1000x better than flying in EVERY way. It might take a bit longer,but the experience is SO much more enjoyable. Thank you, Brightline. 🥰
Ana Reyes
Kudos to Jose Capablanca for hosting the Broward Sheriff's Office operations tour!
Thiatha Milton
It was my first time on the Brightline and I was overly impressed , the train came on time it was clean the ac was piping and the whole ambience was on point I'll ride it again
Pedro Neuman
very clean, good snacks
monica hernandez
I had a great experience with Brightline! From the moment I made my booking to the time I was on board, everything was smooth and enjoyable. The service was excellent — the staff were very friendly and attentive, and the food and beverages offered on board were great. Overall, it was a comfortable and pleasant journey. Highly recommend
Work
All of the Brightline service team area exceptional. The security guard at the Ft. Lauderdale station was extremely helpful and was appreciated.
Ashley del Cueto
The facility is clean, well operated, and pretty safe. Sometimes there are homeless people around, but they don’t seems to bother. Mr. Nelson with security is amazing, always a smile on, ready to assist and exudes happiness — which is what a lot of us need when we’re traveling rushing to work (me). I travel from FTL-MIA often, this employee stands out the most, and Jarvis. Great duo.
I Moore
The ride was quick, quiet, and efficient. Perhaps a reminder for passengers to use their 'inside voices' and respect each other's personal space could be displayed. (There is always one! ) The Premium Car steward (whose name I didn't get) was congenial and attentive.
Dina McKenna
Everything about the experience from ease of booking on website, to cleanliness & comfort at the beautiful station, to comfortable & clean train cars. A relaxing & pleasant way to get to Orlando from Ft. Lauderdale. Every train in the country should be like Brightline!
Tee Lightbourne
Love the bright line, I wish they had it all over America, I probably would stop flying planes. Such smooth travel always. Love that you only have to get there 5 minz ahead of your train and not be wasting time sitting around! My favorite element. My quiet time during my ride is always so appreciated. I have a small edit, I returned yesterday and took the bright line from MIA to FLL. The Shuttle in MIA never arrived and there was no signs anywhere to confirm if I was in the right place. I referred to the MIA connector shuttle notes I found on the brightline's website and waited at G15 in arrivals for over 35minz. I got an uber just in time to catch my train. I was in desperate need for a coffee since it I had an early morning flight, I paid around the time the train was arriving in the Aventura station, but the coffee never arrived. The escalator wasn't working upon arrival to the FLL station, but I needed that coffee before my long uber ride, and proceeded up to the market place bar area to order one. Juan the bar attendant was serving a customer, so I softly asked, once you're done can you assist me with a latte, he didn't respond, so I waited and assumed he didn't hear me. He was the delivering the coffee to the customer he was taking the order from originally, when I asked, can I have a small latte, still never responding or acknowledging me, he sloppily place the spilling large latte in front of me with no cover or napkin. I said, oh that's for me? (surprisingly), sorry can I have a cover and a napkin? HE BARKED LOUDLY, I'M COMING! I paid for my coffee, didn't thank or tipped him and walked away. I was desperately awaiting my "leave a review", which normally comes via email following a trip, but I missed it. So unfortunately, I had to come back here to be sure that this message would reach the owner. I have turned nearly my entire circle onto the brightline, because I simple LOVE it. I was on the 10am train and the bathroom was immaculate and smelt CLEAN. I am extremely excellence driven, so I happy to pass on kudos to those working hard behind the scenes to ensure their customer satisfaction. But please, don't let bad apples like Juan, spoil a good thing. People with nasty attitude and made up faces need to stay at home at look at themselves, not clients! THEY WILL RUIN YOUR BRAND, and not think twice.
Mayra Bisnow
Roomy sears compared to a plane ride.
Jo Ann Diaz
The Brightline staff is so helpful and available. We came back from a trip with a lot of luggage and they were happy to help us get it on the scanner and onto the train itself.
Gita Patel
Comfortable ride, and seats
Alliyah Jordan
I traveled from Fort Lauderdale to Orlando and it was a great experience and very convenient :)
Belkys Nossa
Excellent Customer Service and area
Eric Perez
My wife, daughter and myself decided to take a train to West Palm Beach for the experience. Neither of us had ever been on a train. We went there for lunch and came back later that afternoon, The app and booking process were easy to use. The station was very clean, bathrooms were nice, and bar/food was great. Waiting area had plenty of seating. Overall it was a 10/10 for me.
STO
The fact that we even have a train that goes to Orlando. Brightline should expand further up north. They should also provide shuttle service from the west area to the station. Pembroke Pines, Miramar, Weston etc
Danny Maharaj
Im am blown away. We had such a great experience from the FLL station to Mia station. The cleanliness of the place and friendliness of the staff surpassed my expectation. Definitely a recommended
Zulo Walton
The entire experience from brightline booking to train ride was seamless.
Carlos Garcia
Brightline offers a sleek, modern rail experience connecting key Florida cities like Miami, Fort Lauderdale, West Palm Beach, and now Orlando. The trains are impressively clean, quiet, and fast—reaching speeds up to 125 mph. Onboard, expect spacious seating, free Wi-Fi, and a smooth ride that feels more like a luxury lounge than public transit. Pros: • Convenient downtown-to-downtown service • Comfortable seats and clean interiors • Premium option includes snacks and drinks • Easy booking via app or website
Meero
+ Security mesures (screening almost like in airport); + Clean and comfortable waiting area with USB charging stations; + Clean and comfortable ride (seats from material that is easy to clean). All went smooth despite short delay of a train.
Saner Unal
We had a big mix-up between trains, and Shanna at the Fort Lauderdale Brightline Station came to our rescue! She handled the chaos with such professionalism and kindness — truly a lifesaver. Thank you Shanna you are absolutely AMAZING . Sonny and Emir
Ariana’s South
Amazing experience can’t wait to do it again also so clean
Carlos Munoz
(Translated by Google) Multi-story parking ideal for Park and Ride if the trip is short (Original) Varios pisos de estacionamiento ideal para Park and Ride si el viaje es corto
Zahira Zahira
(Translated by Google) I loved the service at the bar. The space I had for breakfast. It was a comfortable and pleasant place. (Original) Me encantó la atención y servicio en la barra. El espacio que tuve para desayunar. Lugar cómodo y agradable.
Paula Pace-Dickey
Both gentlemen stewards/associates were attentive and friendly with us. They were courtesy engaging and personable. The atmosphere was great and relaxing.
Juliann Hugh
Jamal was our host and he did an outstanding job
Marcus Hobson Sr
The staff were all very friendly and patient and very knowledgeable. Thank you for the great service.
Marty Jones (MustangMarty)
My overall experience was great. Staff on the train were very nice and helpful. The ride was better compared to Amtrak trains that I rode on previously.
Manny P.
The entire Brightline Train process was seamless, and the low noise levels within the train and the cleanliness of the environment made it an enjoyable experience.
JAVIER BILBOAT
The seats are huge. They serve all kind of drinks, cold cuts and snacks. Very convenient and a very smooth ride. The food order where served in minutes.
Nephtaly Borrero
Excellent
Angel Conchos
I received personal assitance when I had doubts
Salter Gary
The workers were very attentive and professional.
Becky
It was good, but for first timers, I think it is SUPER, SUPER, SUPER important to let new riders know how serious Brightline takes the boarding time and that the boarding is only 2 minutes. I seriously have no issue with this, but I really had no idea that there was a super strict schedule was what it was. Now that I do, I will plan accordingly.
Alain El - Mann
THE train was very clean, although internet wasn´t functioning.... it was a pleasant ride
Mildred Gonzalez
Keon was fantastic with his service very friendly and caring
Ana Marcus
Timely departure, timely arrival, comfort, and guest service were all great
Laura Morgenstern
Clean comfortable ride. Very easy to change departure time on the app. Also the personnel were friendly and helpful
N V (Patience)
Overall satisfied with service
elvira castro
Loved the experience, first time using Brightline and recommend highly!!!
kamwr
The entire process was great!
Spenser
As a frequent traveler on Brightline, I ALWAYS have an excellent experience from the ease of check in, friendly and professional service, to the crew on the voyage along the route. On Board, they are very friendly, prompt with their service and always helpful. The Train is clean and comfortable and the ride is smooth. The stations are well laid out and the boarding process is seamless and fast.
Diane U
Enjoyed my ride to Orlando! Comfort seats & clean coaches! Food was delicious & servers were exceptional! Can’t wait till my next ride on Brightline.
Leslie Woods
It’s great not having to deal with driving in South Florida traffic/weather, and being able to work and rest during the trip makes it absolutely worth it. Plus our hotel was located only blocks away from the arrival station.
K Huertas
Our experience was great from purchasing the tickets online, the kindness of the staff & security at the station, to the place we had our breakfast. The cleanness was epic, the ride was super smooth, comfortable seats..we truly enjoyed this kind of transportation.
Falon Millington
All of the above… staff, food, cleanliness, accessibility, attentiveness. Everything was amazing.
Euro Dante
I found it very clean and comfortable. It was worth the price!
Cleopatra Cox
The scenic route was very nice as it was my daughter's first time on a train. I think the only issue we had was that there was no option to have your food warmed. The kids box was absolutely loved by my daughter though. That made up for everything.
Jody Donnelly
Brightline is an absolute game-changer for Florida travel! From start to finish, the experience was smooth, modern, and stress-free. The stations are spotless, stylish, and easy to navigate, and the staff were welcoming and professional. The train itself is comfortable and quiet, with spacious seating, charging outlets, Wi-Fi, and great views along the way. I loved being able to relax, sip a drink, and skip the traffic completely. Brightline sets a new standard for transportation in Florida, and I can’t recommend it enough. 5 stars all the way — comfortable, efficient, and worth every penny!
Andrea Ramos
I loved being able to book easily, then when I had a change of plans, easily modify my travel plans in just a few clicks!
kelly yuhas
as a native new yorker dealing with trains all the time this experience was smooth, clean and was so easy to navigate. my mom and i will be back.
tracy yudell
Booking was simple! From arrival to departure everything was clearly laid out simple fast & so easy! Train was clean and comfortable
Nilo Maximo
(Translated by Google) The train is very good. (Original) O trem é muito bom
Jauquese Thomas
Brightline is much comfier than budget airlines and a convenient way for me to get to and from central and south Florida.
Luis Gonzalez
Booking on-line was easy. Changing my return was also very easy. The train and stations were clean and well maintained. The Miami station has a lot of options for quick eats.
Erica Cooper
My daughter and I took a last minute train to Orlando to see my son at UCF. The train was comfortable and convenient- especially for us girls and saved me from driving. We ordered water and cookies (for the fun of it) and we loved how it delivered to our seats. All the employees, from the station attendants to the cleaning crew were kind and helpful.
Monica Martinez
I loved the efficiency, the SPACE, the NOT driving, the ability to eat or drink and have a LARGE bathroom available. The ride was smooth, I loved it all!!!
Valerie Vines
The website is clear and easy to use. I highly recommend Brightline! It is a much better option than driving. Getting an Uber or pick up/drop off service is very easy as well.
Red Taurus
Great Customer Service
Lance Rachbind
Comfortable, quiet, on time, convenient, WiFi, power outlets...A great experience overall.
Nat haniel
I love everything about Brightline! Everything is top notch and service and staff are great! Keep up the great work TeamBrightline!!
eihlaine phyu
Thank you so much to all staffs and team members. Feel so comfortable and convenience. Really appreciate for your service. I went to Miami, FL, Orlando. Staffs from FL station are the best.
Natalie Bradley
This was our first time traveling with Brightline, so we were not familiar with the process. Both the gentleman at checkin and in security were incredibly patient and helpful. We had a great experience with Brightline.
tschristie
The train is easy to board and it is a quiet, relaxing ride. The station and train and clean and modern and it is easy to find your boarding area. The wifi was decent so I was able to conduct business while riding from Orlando to Fort Lauderdale. Last but not least, the employees are all so pleasant!
Hope Fowler
The place was very nice and clean.
Paula Verheggen
I am so impressed with the overall experience of traveling with Brightline. Impeccable Fort Lauderdale Station! I booked premium and it was so worth it. You get an amazing continental breakfast, juice, coffee, snacks. Everything clean, fresh and friendly staff. This will be my go to way to travel to Miami. I even got a voucher for Uber. Brightline train breezed by while traffic was standstill. Thank you Brightline. What a wonderful asset to our community!
Paul Harron
Overall every worker was nice and helpful.
Mark Palazzo
Staff very pleasant. Clean trains. On time performance. Great experience.
Eloy Gonzalez
This was the first time I rode Brightline to Orlando. I will probably never drive to Orlando again unless I absolutely have to. The entire experience was so positive. From the relaxed atmosphere at the station. (full bar) cleanliness and very friendly and helpful staff to the comfortable train ride they have made me a new customer. I would highly recommended it to anyone who hasn't tried it. From the stations to the time on the trains it felt very safe,
Nik
Marcos at the Ft. Lauderdale guest service desk is a wonderful person. Helped me fix the problem on my first scheduled missed ride with kindness and compassion. Thank you- him and the rest of the crew were lovely and welcoming .
Louis Alvarez
The on board staff are amazing, polite and professional.
Joy Blair
The train was so quiet and smooth. Seats were comfortable and I could work on the train.
Christopher Torres
It was just a superb experience with how helpful everyone was at the station. The trip was very easy to book, was very clean and modern, and very efficient mode of travel.
Faythe Valentine
My first experience on Brightline was not very good back in May. It was so bad that I was not in the right headspace to write a biased review. I traveled from Aventura to Orlando on Mother’s Day weekend 2025 in Premium seating and was treated HORRIBLY by an attendant (In my opinion, I felt that the attendant clearly needed sensitivity training to deal with the melting pot of people that make up South Florida). My return trip to Aventura was a little better. I decided to try Brightline again a few days ago and decided on the SMART fare and it was awesome. It was my first time with a SMART fare ticket and I was pleased on both trips going to Orlando on September 30th and returning on October 1st. I will definitely let others know that what started out as never wanting to go back has turned into strongly considering another trip very soon.
David Morris
A great service and so easy to use.
Frances Hadley
The price was affordable and the experience was pleasant
Sheila W.
This was my first visit to Florida. People on TikTok recommended this train to maximize my trip and visit other areas. I was able to book my ticket and parking. It was great? Very convenient. Super affordable.
yumira indriago
(Translated by Google) The app is super easy to understand. Just scan the code and it takes you to the rest. Then just exit the parking lot and you're immediately ready. They give you your payment receipt, so easy. Access is paperless, and there are plenty of parking spaces. (Original) Super bien la aplicación se Deja entender solo escaneas el código y te lleva a lo demás luego solo sal del estacionamiento y de inmediato te. Pasan tu recibo de cobro así de fácil ,el acceso es sin papeles y hay suficientes puestos
Cristina G
I wanted to shout out one of your employees LENISH… she is amazing. Such a beautiful person and so helpful. I have been meaning to write this a while back because she helped me get back home and on a train I thought I had booked but I accidentally booked the wrong way. Upon arriving I realized the error and the train I needed to get on was about to arrive at the station. She was quick and so friendly and helpful. She kept calm and kept me calm. I didn’t even mind paying for the mistake I made. I just wanted to get home. I rushed to my train. I never got her name until today. I finally saw her again and thanked her and got her name… lol. Great service. Thank you.
Velinda Simo
Everything was fabulous from check-in to my ease of departure at MCO. Never driving from Fort Lauderdale to Orlando again. Brightline all the way!!
Smythe Elder
The train left on time and arrived on time.
Marisela Cuevas
Relaxed and calm. The trip was very comfortable. As usual
Brad Tompkins
As usual had a great clean and comfortable ride in Brightline to Miami to see Dua Lipa. Happy to see so many people taking the train. It’s a great experience!
Sarah R
Everyone was friendly and helpful. This was a great experience. Will do it again!
Wendell DaCosta
We had a great experience using the Brightline from our travel from Ft. Lauderdale to Orlando. Quality of the food, ambiance and workers made everything a great experience.
Pamela D
Excellent customer service Clean safe quick ride from West Palm to Fort Lauderdale and back
Joyvancia Gaines
It was a great, quick and quiet trip from Orlando to Fort Lauderdale. No complaints!
Yanet McFaden
It is a perfect way to travel to Orlando without driving
Shelley Scheele
So easy & comfortable with great customer service! Highly recommend using the Brightline
Tameka Maxwell
It was overall a nice and easy experience
Noel Vi
It was a good experience. Very sufficient. Some feedback- the Ft. Lauderdale site: Signage needed at main entrance office to direct those who have their ticket and just need to go thru security, to go up the escalators. Kiosks are convenient, but not for checking in, only to purchase .
Vanessa Hartley
I was already 50% impressed with booking and the amount of info online, so much so that as a Jamaican influencer of sorts, I'm making a video promoting it. The Orlando and Fort Lauderdale stations were clean, easy to maneuver and everything ran so smoothly. Boarding was clear and easy to follow. It helped that my coach was 30% full on both trips, service was modern and streamlined and the ride was comfortable and efficient. I'm singing Brightline praises wherever whenever I can!
Willie Ramos
The ease for booking and the service personnel at all times were both excellent!
Kate Andrews
Andrenor was fantastic !!!! I forgot my bag while exiting the train and he kept me calm and got me my bag back - great caring communication 10/10 thank you so much!!!!
Lynn Portela
Brightline is great to relax and not worry about traffic and road conditions
ARTURO MARTINEZ
clean and helpful staff. on the train and in the station. Can't wait to go again and look forward to them adding other stops.
Angel C.
Everything was just great from the ride to the customer service.
Charles Graham
Very professional and helpful staff. Brightline is a wonderful way to travel
Beatriz Arnillas
My flight landed early, and I was able to re-book my Brightline trip back home on the fly. Brightline even gave me a small discount because the earlier ticket was slightly cheaper.
Neki Mohan
Just rode the Brightline to Orlando for the first time. It gave me the break I needed for a trip up the visit my daughter at FSU. I rented a car at Orlando Airport to drive to Tallahassee. I have been a brightline rider since the beginning. I love ❤️ the easy and the cleanliness and the comfort.
Alvaro Dani Filardo
The fact that I get weekly emails on savings and codes that I can use to travel is a decision maker as to making my wallet thicker!
Jerry Wright
Ben on the phone was awesome . I spoke with him twice and he was consistently great with customer service !
Luis Pinzón
Loved the breakfast
Ivan Romero
Great premium experience.
LoreKataoka
(Translated by Google) Excellent trip with Brightline: comfortable seats, punctual journey, and very good onboard service. Fast, practical, and modern. The Brightline train's restroom is truly surprising in its quality. It's spacious, modern, and extremely clean, maintaining the same standard throughout the trip. The structure is well-planned, with automatic sinks, illuminated mirrors, and even small details that make a difference in passenger comfort. Without a doubt, one of the best restrooms I've ever seen on a train, demonstrating Brightline's care for the customer experience. (Original) Viagem excelente com a Brightline: assentos confortáveis, trajeto pontual e serviço de bordo muito bom. Rápido, prático e moderno. O banheiro do trem Brightline realmente surpreende pela qualidade. É amplo, moderno e extremamente limpo, mantendo o mesmo padrão durante toda a viagem. A estrutura é bem planejada, com pias automáticas, espelhos iluminados e até pequenos detalhes que fazem a diferença no conforto do passageiro. Sem dúvida, um dos melhores banheiros que já vi em transporte ferroviário, mostrando o cuidado da Brightline com a experiência do cliente
Lisa Desjardins
Friendly and efficient staff and employees and a very clean environment
Vivian Silva
As it was my first time and I was almost late to the train departute time, the guest Service helped me to book the ticket and check In my luggage. They were really Nice, patient and Kindle!
Crystal Bunch
When we first entered the staff was super helpful. It was the first time we rode the Brightline and we are from California. Everything was exceptional. The ride was so comfortable. We’ll definitely use it again when we come to Florida.
Camilo Lopez
loved the design and cleanliness of the stations
Kerri T
Had my first experience on the Brightline and I would definitely use it again! We had Chris, during our Fort Lauderdale to Orlando to trip and he was very attentive, kind and provided excellent customer service . Additionally, the premium lounge had a great selection of food items for breakfast and beverages
Latoya Wynn
The App is easy to use. It's very convenient.
Catalina Echeverri
(Translated by Google) Purchasing through the app wasn't easy, but you can do it online. The waiting station was very nice, pleasant, quiet, and comfortable. I really liked it. There was a place to sit down below. The trip was fast, quiet, and comfortable, with good weather and excellent service. Congratulations. (Original) La compra por la app no fue facil pero si puede hacerla por la www, la estacion para la espera muy bonita, agradable, silenciosa, comoda, me gusto mucho. Abajo si podria tener donde sentarse. El viaje rapido, silencioso, comodo, buen clima, excelente servicio. Felicitaciones
Alejandro Poznansky
A huge thank you to the incredible team at Brightline's Fort Lauderdale station! My daughter was devastated when her "Blooper" doll fell from her arms and onto the tracks as we exited the train. The staff was so quick to react and carefully "rescued" him. Their kindness and quick action made my daughter's day. Beyond this, we were completely satisfied with the overall service. The punctuality, cleanliness, and comfort of the trains were excellent. It's this kind of dedication to both passenger care and quality service that makes Brightline a truly fantastic experience. You are all heroes in our book!
TC Helms
All of the staff I encountered were very professional. When I first entered the building I was very impressed with the agents smile and friendliness at the check-in counter! As I entered the upstairs waiting area even the security people were very friendly. The waiting area was clean and the atmosphere gave me a warm welcoming feeling. I am truly was impressed with the total operation!
Jerry Judge
Right line is the only way to travel to southern Florida from Orlando. From the time you park your car to the time you arrive in southern Florida. It was truly a pleasurable experience. No hassles no standing in long lines, and since you aren’t driving or flying you get to actually enjoy the scenery. Period all personnel were extremely friendly and unhelpful. The accommodations were very comfortable and enjoyable and overall it was just a very good way to travel. . Will do it again soon.
Mark Eidem CMT, CFA (HONU Capital Mgmt)
First time Brightline user and VERY impressed! The train was very clean, far different that the light rail in Seattle than I'm used to. Fast, smooth and very comfortable in both Premium and "coach." We will definitely ride again.
George Bailey
Marco at the reception desk was very helpful and patient with us.
Kirztie Joseph
It was way faster than Amtrak. I wish there was a station in Tampa
Jerry Perdomo
(Translated by Google) Very comfortable for traveling and excellent service. (Original) Muy cómodo para viajar y excelente atención.
Plus Size Model TRICIA CAMPBELL
The brightline experience always feels like a vacation . The minute you get on the train . The seats are very clean cozy and comfy. with many plug in stations. And leg room. Plus you can always also order lunch breakfast or dinner right on the train anytime using your phone. A other key thing I appreciate with taking the brightline speed train they have very clean bathrooms right on the train. That's a big plus plus Tricia
Karen Robert
The ease of ordering food from your seat via the QR code. The food options could be better but the staff was very friendly
Jim Olson
August 22, Ft. Lauderdale departing station, approx. 9:15 am. I arrived and went to the 2nd floor, where the turnstiles are located. The young lady, approximate age early 20's. She was of African Ameriacan descent. She informed me that I needed to return to the 1st floor and get an overweight tag. I've been having heart issues and was about 85-90% ready to pass out so I told her my condition and that I couldn't do that or even move at that point. I asked her if she'd assist me and gave her my Discovery Card. While she was gone I was so close to fainting I saw red splotches on my hands and whenever I blinked they'd move around. She returned, put the tag on my bag, took me over to the scanners and proceeded to place my bag and remove it from the belt. Then she took my arm and assisted me to a chair near the bar. I hope that she doesn't get in trouble for leaving her assigned station but let me tell you, she's an angel on earth. If she would not of assisted me I would have most likely passed out and needed emergency services. That had happened to me in mid-May and I fell and broke my neck and broke 7 ribs and punctured a lung. I believed I was capble of traveling to F.L. to take a cruise. Please, Please do not disipline her as the service she provided me is beyond exceptional and I thank her for that. JO
Fernando Ramírez
(Translated by Google) Impeccable service. We took this route to Orlando, and the train was super clean, very comfortable, air-conditioned, with spacious restrooms and Wi-Fi (it was intermittent at times, but generally the signal was very stable for working). It was well worth it, and super punctual. (Original) Impecable servicio. Tomamos esta ruta para ir hacia Orlando, y super limpio el tren, muy cómodo, climatizado, baños espaciosos, wi-fi (fallaba a veces, pero en general muy estable la señal para trabajar). Valió mucho la pena, y super puntual.
Maritza Alvarado
(Translated by Google) Thank you very much for your kindness and attention at all points of interaction. (Original) Muchas Gracias por la amabilidad y la ateción en todos lo puntos de interacción.
Martini-lover
While waiting for the train to take us to the Lady Gaga concert, we sat at the bar and had cocktails. The bartender was a delight! Very friendly and courteous.
Norma Korpics
Clean, on time premium coach was awesome & great breakfast choices
Floyd Wilson
Staff and station in Ft Lauderdale/Orlando were great. The high level of professionalism and branding was impressive. I can see that the team understands the importance of true customer service and customer satisfaction.
graham lee
The whole service was efficient comfortable and relaxing a really great service.
Eric Walker
We had great time on Brightline on the way to our cruise in Fort Lauderdale. The employees were professional and the premium lounge was great. We already booked our next trip to Miami with Brightline.
Karen Lowell
"Most impacted" - the most impact was the timeliness, cleanliness and efficiency of brightline. The staff on the train were professional, courteous, informative and truly amazing in all respects. I took my grandson to Orlando for his first train ride, and it was seemless. I will definitely ride again. I live in Orlando and met my grandson in Ft Lauderdale to ride the train to Disney. It saved me 3+ hours of driving. We started on a Friday during rush hour and breezed to Orlando, through the miserable traffic on the parallel highway. I am so excited to have tried Brightline for this long trip and will HIGHLY recommend Brightline to commuters, tourists and for anyone just looking for an easy and long getaway weekend to Disney or the surrounding parks!!
Micaela Rene
The Brightline station in Fort Lauderdale was super clean and easy to navigate, and getting through security was a breeze. The Premium Lounge was such a nice touch—we grabbed a quick breakfast and coffee before hopping on. The train ride itself was smooth and comfortable, and I was impressed by how efficient it felt. I really loved the snack and drink cart that came around so often, it made the trip feel extra easy. Overall, it was a really enjoyable and stress-free way to travel, and I’d happily do it again!
STANLEY LOMAS
Cleanliness, professional and courteous staff, smooth ride, convenient parking and pick up area, no homeless panhandling out front, quiet ride, PLEASANT EXPERIENCE from start to finish. 12 out of 10. Even Ricky Gervais would love it.
Jor-el El
Over all good experience from comfort to pricing all around wonderful experience would travel with you again and also will recommend
Antoinette Cain
The customer service provided by staff was outstanding. My entire experience with Brightline was superb.
Pierre Valcin
Comfortable and on time!
Valyncia Richards
Still 5 stars for me. Friendly staff, affordable prices. Best way to get from city to city.
Charlie Parker
my first experience on brightline was Fantastic the staff was super helpful, the station was clean and modern, the train was very comfortable and clean. Can't wait for my next experience!!
Kim Murray
I really enjoyed how clean the station is and that the train arrived on time.
Frances Zayas
It was my first time taking the brightline and I was impressed on how well it went! It’s so convenient and easy, had some nice views. I can’t wait to take it again! Loved being able to order at my own time, just wished I had somebody walk by more frequent picking up trash, I was sitting on the window side with a stranger next to me and I didn’t feel comfortable stepping over for a cup. WiFi needs to improve, but I still had things to do, did my nails and read a book, other than that it was great! Thanks for the ride!
N Kumar
This was my first time riding Brighline, and it was great. It was so easy to use, and the people were so nice.
Angela Green
I love taking the Brightline. The stations are always so clean and comfortable. I love the onboard service on the Orlando train. I’ll never drive to Orlando again!!! I definitely recommend the Brightline every chance I get
Brandon Rivera
All around great experience. Comfortable and arrived in a timely manner.
Natalie Socorro
The ease of booking the trip, not having to show up 2 hours early (like for a flight) and literally walking onto the train within 10 minutes of arriving at the station.
Tatiana Guzman
Clean, good service and convenient!
Tara Blow
The ride from Orlando to Fort Lauderdale was stress free. Train is clean and nice.
Kristen Bjork
I took the train from Fort Lauderdale to downtown Miami. The whole process was efficient. Trains and stations were clean. Way better than driving between the two cities!
Tracee Jones
All around great experience. From booking to cleanliness of station and train, friendliness of staff, ease of use, and how smooth the train ran, everything was great. First time using it and loved it. Will definitely be choosing Brightline over driving between cities. Thanks!
Beverly Boyer
The host for our car on the train was superb. Very immaculate at the station in Fort Lauderdale and the train itself.
Richard Zarda
You have a very organized team putting out quite a nice product. My wife and I attended the Orlando City vs Miami MLS soccer game last Wednesday. Excellent experience on your train. Thank you.
Laine Laine
Timing of arrival and departure was accurate, food delivery during the ride was fast and efficient! Ride was smooth and very comfortable. Would definitely ride again!
Frank Napoles
Very nice experience
Anne Marie Esford
The booking process on the Brightline app was hassle free. The cleanliness at each station was impressive. We traveled from Orlando to Fort Lauderdale and the staff was great! We look forward to booking in the near future! Can’t wait for another trip! Thank you
Rachelle Cristoforo
Super fast check in and security. Comfortable waiting area. Always on time!
Soni Browne
Clean, fast and easy
Paige Hasson
I love the Brightline! Everything is so efficient, clean and comfortable! Employees are all great. Can’t wait to go back! Please do more promotions for Florida residents :) we are from Orlando now and like to visit our family in south FL where we lived most of our life!
MOTHER 2 The CAMP
The Bright line driver and the attendent at the desk. Even the person at the gate to get through help when I was having issues scanning the ticket to get through the gates. Your staff that day was is A one in my book
zieggs Brando
It really is stress free and hassle free to get on to your train. Makes traveling on the go so easy. Booking and the overall experience is very convenient
Karen Gates
What an incredible experience from start to finish!
Deborah Ashamu
I enjoyed my time on the Brightline train. It was timely, plenty of space and very clean. We had 3 suitcases and 3 backpacks and everything fit overhead. We got to our site on-time and was able to find my next connection very easily. I will be using this service again.
Maria Elena Cruz
The train ride is very comfortable, clean, quite so that I was able to work or study while riding the train. The only advice I would suggest to the team in to allow people who book any kind of ticket (including smart saver) to be able to board an earlier train if there is availability. People can still board since you scan your valid ticket for a later time, but no one checks whether you get in an earlier train or not, however, it feels best when the customer service team allows you to make changes than for people to have to sneak in an earlier train ride knowing that customer service did not want to help you, but you clearly know that there were plenty of spots available.
Maxine J Tulloch
Train arrived o. time, staff pleasant, engaging, train clean, easy to book. great value.
Shannon Almanzar
It smells nice and I love the station. It smells nice too and offers so much as far as food and drink
tim lostetter
This was a way better experience than I was anticipating. I was impressed with the terminal in Fort Lauderdale. The staff was amazing and helpful. The lounge was clean and beautiful. The ride was so smooth. It was like being in a plan with actual room to relax.
Brightline Orlando to Fort Lauderdale . . premium ticket, Orlando Station w/ lounge access for complimentary breakfast & cappuccino, very clean, comfortable relaxing vibe in the lounge. train depated on time, I rode in single premium seat, w/complimentary snacks, drinks & lunch . . we cruised @ 124 mph. . I highly recommend this mode of travel !! everyone had headphones, very relaxing travel in premium car #1
Rob Springate
Brightline Orlando to Fort Lauderdale . . premium ticket, Orlando Station w/ lounge access for complimentary breakfast & cappuccino, very clean, comfortable relaxing vibe in the lounge. train depated on time, I rode in single premium seat, w/complimentary snacks, drinks & lunch . . we cruised @ 124 mph. . I highly recommend this mode of travel !! everyone had headphones, very relaxing travel in premium car #1
Suzette Boothe
Polite and professional team. Such a great transportation service. Love it💯
Alejandra Arango
The Brightline station is excellent—modern, comfortable, and the parking is super convenient. The train service is wonderful, exactly what Floridians had been waiting for all these years. A fast and pleasant travel experience!
La'Teya Tennet
The front desk agent who checked us in was extremely nice and helpful. He realized we were first time riders and made sure to thoroughly explain the process to us. The security attendant was also please and provided us with detailed, easy to understand instructions. The train attendant in coach 1 was amazing. He was attentive and pleasant. His level of service was incredible. He also took the time to explain the perks of the premium ticket. Overall, every employee we encountered provided a wonderful experience.
Tim Hernandez
Love Brightline, ride it regularly in South Florida, mostly between Fort Lauderdale and Miami. Please build the Stuart station!!! The only train in America that compares to Europe or Asia. Wish I could buy a pass which did not require me use all the rides in 30 days….I take between 8-10 rides per month from Sep to June. If you had a just a few more stops in South Florida, e.g. Stuart, Boca/Delray, PBG/Jupiter, Midtown/Design District, I believe your ridership would increase dramatically. I know that’s not your model of “too far to drive, too close to fly”, but people would love it.
Iliana Mirabal
“Everything related to the trip was a very positive experience. From the way the employees treated us to how everything was organized. And above all, the cleanliness at the station and on the train.”
Monica Marlow
Guest service representative let me know that I was too late to check my bag, that I could carry it on and he would refund the baggage fee. Good customer service!
K Pena
The staff at the station and on the train were professional and positive. It was truly a pleasure riding the train to Orlando. I would definitely do this again. Thank you.
Ashish Jain
First time Brightliner, I must say I’ve been missing out :) This train service is great. Faaar better than Amtrak. The Brightline ambience, amenities and facilities were beautiful, well maintained, clean and simple. I wish it would complete a full ring from Fort Lauderdale to Tampa to Naples and back.
Lilly Martinez
It was easy and there were drinks available and easy to maneuver in the premium lounge. The ride was enjoyable and the service was friendly and efficient.
Ken Warren
I don’t have any specific names. But all of your staff members were extremely courteous. The coaches were extremely clean and comfortable. Loved the speed the train traveled at.
Kyle McCoy
Visiting Ft Lauderdale and took a cruise out of west palm beach. Brightline was cheaper and faster than uber. Food while waiting is too expensive. But everything else was great. Train is nice and comfy. Ride was fast and smooth. I’d definitely take it again when I return to Florida
TyChi Hodges
Brightline delivers a fantastic travel experience. The station is modern, bright, and welcoming with plenty of comfortable seating and complimentary snacks, drinks, and fresh meals that feel high-quality. I also appreciate their eco-friendly bamboo cutlery and sustainable packaging. Onboard, the trains are just as impressive—each seat has plugs to charge your phone, making the ride convenient and stress-free. Overall, it’s a premium, comfortable, and eco-conscious way to travel. Highly recommend! Just waiting for the Tampa area to be added to the schedule for local and long distance travel.
Colin P
I dont have specific names but in particular the guest service agents at the station and on the train
Michelle Robertson
The whole experience was EXCELLENT! I felt like I was at one of the nations best looking airports with premium lounges. It was a fantastic 1st time experience!
patrick mcconville
Excellent service, clean station and passenger car, train was on schedule.
OLYMPIA TEMICA
With two daughters in college (WPB & Orlando) the Brightline has become my best friend. The entire process is seamless. Booking online is convenient and the prices are unbeatable and/or reasonably priced. Checking in is always easy and fast whether I have coach or premium seating. The train is on time and I have no complaints about the ride or experience. It beats having to drive on 95 or the turnpike. Highly recommend the Brightline. Skip the traffic, ride the Brightline!
Glenda De Gregory
This was my 5th ride on the Brightline train, each trip has been enjoyable I have travelled smart fare and premium both have been great. The stations and trains are very clean and comfortable. The staff are helpful throughout the facility. I highly recommend others to experience traveling on the Brightline train.
Danya Miller
The station was clean from the front entrance. The staff were very helpful and friendly. Inside the terminal was clean and clearly marked with signage. The train came at the exact time and departure was on time. The train experienced was top tier. Would recommend to friends and family. I will definitely be using the Brightline again.
Jeff Nashen
Fast, clean and comfortable ride.
Sharon Holness
The whole experience from reserving my ticket to the arrival station was AWESOME 🤩!!! I told my family, friends , and co-workers that the premium ticket gives VIP status 😉, lol. Encouraged them to try for themselves. It was my first and definitely won’t be my last train ride. Thank you Brightline! 😊
MiMi Nicole
I am SO happy with my Brightline trip from Ft. Lauderdale to Orlando! This was THE smoothest trip I’ve ever been on. Zero lines in the check-in and security. The food & snacks at the terminal were great. Boarding the train was super easy. The train ride was smooth. I will definitely be using Brightline again for all South FL travel.
Lowell K
Staff was great to and from Orlando! Easy way to get to and from Orlando!
Marie
Amazing customer service. Employees in Miami Station could give lessons, each person we encountered there were wonderful!
Renee Baine
This was my first ride on the brightline. I took a day trip to Orlando and the premium package was more than worth it. I’ve told everyone I know that they should take the ride. I’m taking it each month.
Hal Birchfield
VERY CLEAN AND PEOPLE WERE THERE TO HELP
Keisha Grey
I took my 10-year-old on an impromptu trip to Volcano Bay. I didn't feel like driving, so we managed to get an affordable, last-minute same-day ticket from Fort Lauderdale to Orlando. We enjoyed it! It was very convenient, and when we got there, requesting the Uber to take us to our hotel was quick and easy. By the time we headed downstairs, the Uber was already waiting! The best part was that we used our Uber credit! Definitely would do it again!
Marla Woodhouse
I absolutely love the Brightline and I use it every time I go to Miami. Driving!?? So last decade! The way to get around in 2025 and beyond is the Brightline! Safer, stress free, booking is a piece of cake, the stations are fun, clean, the staff is so nice, curtious, professional and helpful! The only thing I would change is I would have the music a little less loud in the station as it is difficult to talk on the phone, which is much easier to do when conducting business while traveling in safe comfort as opposed to driving.
Percy Hubner
Smooth, Great experience 👍🏻
Roberto Rodriguez
All the employees were very friendly
Shonda Robinson
I would recommend the Brightline train to anyone because it’s fast, comfortable, and convenient, offering a stress-free travel experience with modern amenities and reliable service.
Happy Happy
The train and stations are clean.
Mindy Cummings
The attendants were just so nice and friendly and made you feel comfortable. They were also very friendly and helpful.
S B
From the time that I entered the station to the ease of purchasing tickets on line and the cleanliness and comfort of the ride. The entire experience was great !
Janelle Finfrock
I had to rebook my ticket and the staff were flawless in helping me
Sonia Vazquez
Thank you 😊
Charles Farquharson
Convenient parking acroos from the BL station.. Clean and well lit..
Keva McPhee
Clean, efficient, timely, no hassle. Great option for Florida travel!
BROXX1
A very all around great process and experience
Crystal Whitt
I enjoy the comfort, scenery relaxing
Luz Rivera
Very helpful and kind . Very good customer service . Thank you for helping me it was my first time traveling in the train .
Chester Allman
The entire crew was very polite and courteous. From I arrived at the station they were very attentive and alert
Roberta Nuckols
Everything was excellent about my experience! I had never used Brightline before and needed to get from my cruise in Fort Lauderdale up to Orlando for a few days at Disney. The staff at the Ft. Lauderdale station helped me purchase my ticket and explained everything and the next thing I knew is that I was on the train headed north to Orlando! I wasn't sure what to expect, but it was a super easy experience and if I ever need to get from place to place like that again, I'll definitely use Brightline again!
Athena Chilicas Barrocas
The trains are exceptionally clean, the attendants are helpful and courteous and the ambience is great - perfect temperature, silent, roomy and on time too. Love Brightline between Fort Lauderdale and Orlando
Mayra Agostini
The stations and the trains are A1, meaning new, clean, well-organized stations and the staff is very friendly and helpful.
The Sweeting Life
Maybe his name was Robert but it was at the FLL station on the 30th around 7:30pm - he was AMAZING at customer care and going above and beyond for me and my kids! He deserves a raise and made my experience that much more amazing! We love Brightline - Definitely will be back!
Robbin Dudley
I highly recommend travelers to consider Brightline for an excellent traveling experience. The services exceeded my expectations.
LUIGI DAGOSTINO
(Translated by Google) Everything was great, a very good experience (Original) Todo muy bien, una muy buena experiencia
HillCrest Towers
The seats were spacious and comfortable and had easy accessible power outlets.
Anthony S Kerns
David. The attendant in the Premium Car. He was super attentive and had an amazing attitude as well as personality. It was a pleasure riding with him. You have a good one there💯💯💯💯💯💯
Glen Lipkin
We love Brightline. Best train experience. Better than the Acela. Priced right as well.
Anika Burke
It was smooth , clean , comfortable and was a great experience for someone traveling on the train for the 1st time I like the ride and would definitely choose it again any day
VirgiL Goodson
Easy and navigable. Super convenient for Brightline.
Janet Jernigan
Riding the Brightline is a much better experience than being on an airplane. Great service by the staff from entering the station to leaving. Very smooth and comfortable ride, not to mention the convenience of not having to deal with the stress of traffic in South Florida. Convenience of the parking to the train station, ease of checking in and boarding, quick departure, cleanliness of the train and station, hassle and stress free, seeing the same attendants on the train for quite some time now. Also love the perks of the Premium cabin.
Dena Taylor
Great experience
Dustin Murray
Really clean and spacious, it was great and really fun to ride.
Jo Go
It was easy to book and my trip was smooth and enjoyable
Nikeeya Marshall
I left my phone on the train and had it back within 10 minutes! So grateful to the security guard in Orlando that helped me. Brightline has a great system! I will definitely be riding again.
Michele Landron
The Brightline experience was very peaceful and was nice being able to order food from our seats.
Angie Harder
Booking process was easy. Both stations and train were clean and comfortable with plenty of charging options and Wifi. Food & beverage service was efficient and easy.
Bill Greene
The entire experience is fantastic and I really enjoyed. It would be even better if the train could travel faster than its current average speed but I would still highly recommend this as an option to anyone.
A M
Very helpful service. Seats and train are clean. Very spacious.
Kim Pierce
Lots of leg room. Clean. Staff was helpful and friendly. On time. Overall a pleasant experience!
Erin Jackson
I wish I could select multiple options. There was a slight problem finding my ticket but that was quickly sorted. The security staff were very helpful and that process was fast. Premium lounge was peaceful. Only question was food, which did not seem to be chilled for safety and just sat out. Train experience was wonderful. The attendant was friendly and efficient . Service from drinks to the meal was very good. I will use brighline again and can't wait for the Tampa and Cocoa exchanges to be finished. Ease consider Tallahassee or Gaonesville connection too
Michael Fraser
Navigation through the stations were straightforward. All staff were friendly and answered my questions. The coach I was in was clean, and the overall ride was smooth and comfortable.
Michael Williams
The whole experience was outstanding. The train was clean and everything seems to be operating correctly. Had no issues at all.
Nicole Allen
The team were very pleasant
Vielka Nephew
Top tier service. This will always be the best way to get to and from Orlando. Comfortable, clean and smooth sailing.
Andrea Hallock
The seamless ability to adjust my train time on the app after being delayed in my flight made things very stress-free! The ease of getting from the station to the tracks to my seat is a pleasure. The ride is always comfortable and I sometimes with it was longer so I could enjoy even more!
Austin Clarke
Pretty clean but signage could be clearer for non locals.
Rodrigo Ordonez
All the staff at the station are great. They are kind and very professional. Juan is our grandson and was very easy to drop him at the station and see him to take his train
Cooper And Friends
Staff were friendly and I felt at complete ease with the entire experience. This was my first commuter train experience and it could not have gone smoother- from the airport shuttle to disembarking. Thank you!
MARION Leonard
From the moment I checked in to ordering on the menu’s QR code, the team was awesome.
Lilou Noel
Great customer service from the lobby, check in clerks, servers on board. It was great relaxing ride, on time, premium guest excellent . Looking forward to next booking
Lisa Bukowski
I didn't know that boarding closed five minutes before the train left. My mom was in town and we decided to take it for the first time with my two young daughters. Upon finding out we could no longer board the train for the tickets we had just purchased at the kiosk, security told us to go speak to guest services. We did and she was lovely. She looked up the information and found another train leaving to our destination within the next twenty minutes and got us those tickets. Everyone was extremely helpful and kind. The train was clean and so were the restrooms on board, the servers were friendly and efficient. The overall experience was great.
sharon labianco
Be nice to have wheelchair assistance on and off the train already set and ready . Thank you
Stefanie Flynn
The entire experience is so easy. I love taking the brightline.
Sateria Bellamy
My Brightline ride was a first of many it was clean, comfortable, and adventurous. Plenty of outlets and charging ports with tables plenty of overhead compartment, and storage for my bags. I did not order any of the food and beverages. Customer service was A1 as I watched the staff go back-and-forth delivering meals and drinks. I do believe pricing is affordable and the boarding process was simple. I would suggest that all consumers purchase some type of headphones.
C C
Super friendly staff, clean station and everything went well... easy check in.
Clarice McKinney
Wish there were seat belts. However the waiting area and train was clean and quiet. Staff was very helpful and friendly.
Arturo Chamorro
A++++++ Great Service, ride and overall experience.
Mami Collado
It was such a nice and comfy ride. The seats are big and comfy and it was such a smooth experience to get on it from Fort Lauderdale. And the lounge is so clean and spacious and really pretty. There’s enough room for passengers. There’s also clean and big restrooms. It’s really a cool and fun thing to do even if you don’t b have a destination to go to. The train is a fun ride. Plus I forgot to say. They have food for purchase at the lounge and of course on the train. You can also bring your own food.
Jacqui Rigby
I have rode Brightline several times because my grandchildren are in South Florida. Brightline is convenient, clean and affordable means for me to visit more frequently. Staff are upbeat, friendly, courteous, and very helpful! I hope Brightline connects Jacksonville to South Miami, so I don't have to go to Orlando anymore! A stop in Daytona would rock!
Kathy-Ann Springer
The security personnel were helpful. The process of purchasing a ticket was easy and straightforward, having a nice coffee at Stephanie’s Crepe before departing Miami. The waiting lounge is very nice and clean as well as the experience of being on the train, the train ride was nice and the seating area was very comfortable. It was a lovely experience and I would love to do it again and would definitely recommend to others.
Mark Orchard
Easy transfer from Plane to train and Ride was 10/10
Anjos Fate
The concierge bar and the seating confort.
Sam Wolfe
The best train ride in the USA! Clean, comfortable Premium/First Class seating; great crew who serve you drinks, excellent temperature, trains on time. Takes away the stress of travelling FTL to MIA.
Trinidad Estefan
very nice ride from and to my destination, I traveled back home with 2 granddaughters that were very excited to be in a train. Clean and spacious. Will do it again!
Scott Colton
It was my first time riding the Brightline, and I thoroughly enjoyed it. I would definitely do it again.
Eileen Cordero
Quick access and no waiting time
VERNA LECONTE
Front desk was able to change my reservation date from July 25th to July 17th right there on the spot.
The Rad Humalien
From the booking experience to the train ride. Loved it all and to mention the welcoming atmosphere. No Complaints here.
Nina Holm
35 minutes of traveling, other wises could be 2 hours. The process was fast to check in and when arrived to my new destination. I was all ready in the city. Awesome experience.
Jenice Simpson
From the time I entered the train station until I exited the train there was only pleasant smiles, warm welcome and professional service.
Mimi Redondo
Even tho it was the last ride, it was comfortable and the employees were super nice! Definitely would go again. After a bad day of my flight cancellation, this was the highlight of my day.
JOSE BASSANTES
Brightline is always clean, organized and fast. The best option to go to SoFlo from Orlando and viceversa.
Linda Baboolal
Punctuality Ease of seating Friendly staff Cleanliness of the station and train Helpfulness of staff on the train
Esther Rosario
The train left on time it was fast quiet and spacious very nice train
lisset
My recent experience at the Ft. Lauderdale Brightline Station was simply wonderful. The station itself was clean, well-organized, and surprisingly peaceful, making for a great start to the trip. Once aboard, the Brightline offered an incredibly comfortable ride with spacious seating and large windows that framed stunning, ever-changing scenery. The staff were exceptionally friendly and attentive, ensuring a smooth and enjoyable journey from beginning to end. This wasn't just a means of transport; it was a relaxing and memorable experience that I'd highly recommend to anyone seeking a delightful escape.
Caroline Chapman
It was so easy for first time users and the ride was on time and super quiet.
Toni Traczek
Trains are clean with comfortable seating. The staff was polite and we purchased beverages that were delivered in a timely manner. The entire process is very organized.
Hassmerry Navarro
I do appreciate that during the emergency yesterday, staff was calm and collected and put passengers at ease. Kudos to your staff!
Dina Cristina Marquez Alvarez
was very pleased with the experience. What stood out the most was the comfort, cleanliness, punctual service and the well maintained stations. It made the journey smooth and enjoyable.
Jim Fields
I've ridden the train a lot over the past few months from Orlando to Ft Lauderdale. The seats are comfortable, the service is great, food is pleasant and the bathrooms are always clean. I've told so many friends what a great experience it is versus driving and dealing with the traffic and nonsense.
Steve West
I was impressed by the cleanliness, station layout, ease of entry, as well as going thru security. The Premium lounge was a welcome surpise
Althea Corbett
The station makes boarding very easy, it’s clean and the associates are very helpful.
Austin
Gentleman at the front desk was very nice! Not sure what his name was though
Scott Simpson
Staff on the train are amazing. My wife's first time on the train and she was blown away... Thanks!!!
Teddy G
I was in Premium Coach 1 the hostess was very attentive! I love the free snacks and drinks (non or alcoholic)
Christine
The entire experience was wonderful. The onsite staff were friendly and helpful, building is spotless and easy to navigate, trains spacious and clean. So much better than driving
Dr. Galit Goldfarb
I love riding on brightline, The booking process is so easy, and I can also change the booking fast and simply if I need to, through the website.
sean melvin
The entire experience was great. The stations were clean and beautiful. Train was on time and i didn't have to be there and hour early like flying. The bathrooms were spotless and automated. The whole thing was easy and pleasant.
Cheryl Kovac
This is a great service, although it is getting a little more expensive
Jill Solich
Carmen and Wanda did an amazing job of trying to keep up with 200 passengers. They were very understaffed. The sunny morning northbound ride was great. However, running out of coffee on the first train of the day is unacceptable. Also my seat was broken and did not recline which was unfortunate.
Ella Phillips
Great Customer Service.
Cassandra Thibeault
It was very simple and easy.
Andrea MacEwen
Everything about our trip ran smoothly.
Eric Rivera
Great experience.
brian christensen
Punctual, comfy, clean, stress free, fast, convenient, reasonable and all the staff l met were helpful and very friendly
Robin Ackerman
The train was clean, relatively quiet, spacious seating and had food/drink service available. It also operated on time which was appreciated.
Ivanomus
the station was clean, organised and modern.
Latoya Anderson
I had an amazing experience. Traveling with Brightline was hassle free and fast.
Livia Giuliani
Brightline is a great way to travel. Everyone was so friendly and helpful. The whole experience was a plus for me. I have mentioned it to my friends and we are planning a girls day out on Brightline. Just sit back and relax. BTW, if you purchase a premium ticket which is only $20 more, up to 3 snacks and a meal are included. Thank you Brightline.
Candida Gabriele
(Translated by Google) I like leaving my car here; it feels safe to take the train to Orlando, and it's under cover. The return trip is very quick. It's best to plan ahead with your train ticket; it's cheaper, only $10 a day in Fort Lauderdale. (Original) Me gusto dejar mi carro aquí, para ir en tren hasta Orlando se siente seguro, y está bajo techo, de vuelta te vas muy rápido, es mejor prepararlo con el ticket de tren, es más barato, solo 10 dólares diarios en Fort Lauderdale
Gustavo J Sanchez M
EXCELLENT. I was pleasantly surprised, very clean, modern, bright and comfortable train stations, ample and cozy seating areas, great personnel. The train is silent and the ride is incredibly smooth, no track or wind noise at all. I traveled on Premium from Ft. Lauderdale to Orlando. The Premium lounge has complimentary coffee, sodas, water, sandwiches, snacks, pastries, etc. Overall, an excellent experience, would highly recommend, and will use this again, instead of flying, which in the end, would take around the same time to reach Orlando, when taking into account being at the airport ahead of time, security (even with TSA Pre or Clear), waiting at the gate, boarding, flying, deboarding, walking, etc., and as an added advantage, costs less, while being less complicated and stressful than flying. You also get several snacks and sodas throughout the trip, and a meal (plus additional menu options and liquor at a cost). The only negative I could find is that the seats, although leather and comfortable, do not recline, so if you want to sleep, you'll have a hard time, but you're not traveling 8 hours anyway, and the train ride is so smooth, it goes by fast!
Tina Dimarco
brightline high speed train experience is exceptional. do yourselves a favor and become familiar w/ it and use it.
Blade Melvin
Very nice but the one that I take the seat was not recliner
G
Great, high quality service all around. The staff is very nice and helpful. Fernando, the FLL Airport Connector shuttle driver, was especially kind, attentive, and caring.
Marisol “Marisolita”
Everyone I spoke with throughout the station was extremely helpful and kind. It was my first time riding the Brightline and I had no idea where to go or what to do and the were all extremely helpful.
Claudia Tomei
"Great experience on Brightline Train! Fast, comfortable, and modern. Friendly and attentive staff. Highly recommend!" 5/5 stars.
Sheila Callaghan
The brightline is seamless transportation. Staff is amazing and helpful. The brightline is always, air-conditioned, extremely clean. The ride is as productive as passengers want to be as wifi works, reading a book works. Communication is concise and timely. You will have plenty of time to know when your arriving at your destination.
Felix Fidelibus
The booking was easy, the discount was awesome. The ride was smooth and comfortable
Happy Abs
Great way to travel in a clean efficient train
David
Awesome service provided on the train.
Mariah Ingraham
Tino on the train ride had great customer service and the overall comfort of my premium ride was great. The only thing that I didn’t like was the menu options. They only had the salad available for entrees and I didn’t enjoy it so I was hungry. Also, the lounge didn’t have much variety and most of the food were cold items. Other than that I had a great experience.
Melanie Smith
Everyone was amazing!!!! I have nothing negative about staff from arrival, to security, to anyone in uniform, bar, train, etc. Wonderful experience. Everything was clean. Comfortable. Enjoyable! The only thing that stressed me out was how quick you had to get off. Otherwise I highly recommend 👌
Francia
It's a very pleasant experience from the moment you arrive at the station. Very clean, beautiful, well-organized, and punctual.
Chinye Okobaroh
The team member were extemely friendly , polite and helpful. They gave me different options to choose from and showed me the benefits of each option.
G M
Great experience as always start to finish. Every time I fly into South Florida, I’ll always ride the Brightline!
Naides Brum
Good price, clean space and crew was very professional and helpful
Larry Starr
This was my first time on Brightline and was an enjoyable experience. The process to set up the trip was Ft. Lauderdale to Orlando was easily completed with no stress. Starting with the Premium Lounge, which was relaxing and refreshing to wait for my train. Then the 2 plus hour trip to Orlando went quickly and again relaxing. I was able to complete many items on my computer, had a delicious, light lunch, and next thing I knew it was time to disembark. I was relaxed, refreshed and at the same time was able to finished some much needed work - sure could have done that driving! Thanks for the experience.
Frank Oppizzi
I genuinely love Brightline. When my dad passed away, their team showed incredible compassion and gave me a credit, something I’ll never forget. The trains are spotless, the stations feel cozy and well-designed, and the overall experience is top-tier. The only reason I’m not giving it 5 stars is the seats. They look sleek, but they’re hard like sitting on stone. No matter which ticket you buy, the seats are the same, and they don’t recline. If your trip is longer than an hour, do yourself a favor and bring a seat cushion. That aside, Brightline has truly raised the bar for rail travel in Florida
Jewel Marie
Took flight to Fort Lauderdale because no seats to Orlando so we took the Brightline and we loved it‼️Smooth ride, great refreshments.
A Luxury Limo
Way to Travel
Deb Arlington
Like atmosphere, clean and modern
Melva Lucia Jimenez
(Translated by Google) A very clean central station... even though my train was over 90 minutes late (Original) Una estación luz central muy limpia.. a pesar de que mi tren llegó retrasado con más de 90 minutos
Zachary M (Zachzaddy)
Over all i was happy with the experience
J. Serrano
First time ride and it was awesome. Relaxing, no rush, so simple and quick stops. Great job Brighline! Strongly recommend it.
Miguel Hernandez
I thought the station was very clean and welcoming. Also train was clean and on time
David Adams
Great all around experience on Brightline trip to/from Orlando/Ft. Lauderdale.
Mario Gumbs
First time using Brightline round trip from MCO to FLL. Clean and modern facilities. The shuttle from the train station to the airport was easy to access immediately, however, the shuttle from the FLL airport was never seen after waiting about 1 hour +. Also, there was no way to contact the shuttle service. About 10-12 persons were waiting and one airport employee asked if we were waiting for a specific shuttle. Upon hearing it was for the Brightline shuttle, the employee replied “good luck”. Several other shuttles showed up multiple times within the hour, except Brightline. Eventually, a taxi had to be used in order to reach the train station in time for the train. The food was pricey on the train, but that’s understandable, however, it tasted good. Overall, great experience with Brightline, but I hope they can coordinate a better Shuttle service. I will definitely use Brightline again.
charlene busa
Everyone was so friendly and helpful. Made the experience so wonderful.
Luis Alvarez
train on time, station was comfortable, in service quick
Ademir Pereira Filho
Nice
Lynn Lynn
2nd time better than 1st!!! Wonderful and FAST food service with quality food and beverages. THE PRICE, while it is too high for regular use. I'd use it much more, as an alternative to driving, if it were less than $45 one way; $160 round trip, is a luxury I can't rationally afford very often; BUT closer to $40 OW and 80 RT, doesn't hit budget that hard, and subsequently, I'd be on Brightline 4 or 5 X monthly just for fun with friends! I've said it before, best train to date! BTW the bathrooms are spotless. Awesome high tech and almost the width of the train!
Michael Brady
Excellent customer experience! We will definitely use the Brightline system in the future and recommend to friends and family.
Oscar Overley
A great, fast, nice and clean train!!
M Sheff
Outstanding experience all around!!! So well done in every way…couldn’t recommend it more highly!!
Christopher Sharp
I am an attorney in Fort Lauderdale and my first trip to Miami for a mediation on June 19, 2024 was even better than anticipated. It was easy to book the ticket and parking online, the parking lot was right next to the station and the 30-minute ride to Miami was and infinitely better experience than sitting in my car for 90 minutes to two hours on I-95 each way. I will definitely be using Brightline in the future whenever I have a deposition, hearing or trial in Miami or West Palm beach.
Roxanne Ince
The stations are clean and the signs are clear and easy to follow. The staff on board are friendly and helpful and at the stations as well.
Dee Miller
This was my first ride on Brightline. I’ve flown, cruised, and been in many countries as well as all over the US. I often dread the ‘getting there’ part of my travels because of crowds and poor service. Brightline provided me with the best travel experience I’ve ever had. I was thrilled with the clean facilities and amazing staff. Specially, Andrenor at the FLL station Saturday night as I was finally home, walking out of the platform area. He was very kind, caring personable. He thanked me for trusting Brightline and helped me find my way out of the station. I have raved about my roundtrip ride to Orlando to several people already. I can’t wait to take another trip on the train!
Cynthia LaForest
1st time riding with Brightline but it was a wonderful experience! Way better than driving. Planning our next trip soon!
Solange Aramboles
Train ride was smooth and it was a great alternative to driving. Very clean, modern and spacious. Would definitely recommend.
Amanda Goodman
The moment we walked in the ticketing agent was wonderful and knowledgeable. At the security point the security guy was very helpful and kind. At the shop in the waiting area the lady who was working was amazing! She was kind, pleasant, funny and even helped us when we had one of our kiddos who was scared of the escalator.
Vivian García
It was really nice to travel with you, I will always travel with you when I need....
Cristina Clark
Excellent ride I was really surprised about the cleanliness and the efficiency of the train from Fort Lauderdale to Orlando
Mathias Carreon
Very impressed with the ease of travel through Brightline. The trains are modern and clean, seats are very comfortable and there is ample space for the route between Orlando and Miami. Would recommend travelling during the day and grabbing a window seat to see the views.
Kari
It's always a pleasure to relax in the premium lounge and enjoy the bites, coffee and drinks! The ride is wonderful and the staff very friendly and helpful!
Ernest Carpenter
Both Station stops very clean. It was my first time and staffed helped guide me to the right train car. Seats comfortable and a lot of outlets for my laptop and phone.
Daniel Freitag
Great bites and sips, comfortable and fancy premium lounge and departure station
Valentina Cohn
Very fast, comfortable and easy to go
Timothy Ehrlick
The cost was comparable to using my own vehicle, considering possible tolls, fuel prices, and if the proper time slot is available. A big positive is not having to be alert and keep my eyes open. I enjoyed the view on my ride, but happily pushed back and dozed off as I pleased.
Karen Farquharson
The station, lobby and train were all well maintained. Staff was friendly and helpful on the platform. Onboard F&B service was very accessible and a good value.
MaliSafi Fashions
Loved everything. The cleanliness, the professional staff, the timing, the convenience. 10 stars out of 10
Valerie Magorrian
I enjoyed that each car was boarding individually so the boarding process was quick and efficient. I liked that the interior was clean and free of debris. I liked that the station was clean and free of debris and no homeless or seedy types were able to get into the boarding area or on the trains. I felt safe and secure
Cindy Sheehan
My first ride on The Brightline Train was a wonderful experience! The ride was fast, smooth and comfortable. The station and the car were very clean and the customer service was excellent!
serge p
Love Brightline, commuting from Fortlauderdale to Miami back and forth was so convenient! No traffic, listening music! Excellent!
A Viz
Great service extremely efficient
Mary G.
Great ride experience
Carmen Godin
Great 😃
This is such a welcome relaxing trip from Ft Lauderdale to Orlando. Due to the cost of fare tickets I suggest you book your train at least a month in advance. The train is clean, comfortable and has food and beverage options available. I am currently waiting for an Annual or 6 month pass to be offered because I travel between Orlando and Ft Lauderdale 5 to 6 times a year
Deb Singh
This is such a welcome relaxing trip from Ft Lauderdale to Orlando. Due to the cost of fare tickets I suggest you book your train at least a month in advance. The train is clean, comfortable and has food and beverage options available. I am currently waiting for an Annual or 6 month pass to be offered because I travel between Orlando and Ft Lauderdale 5 to 6 times a year
Justin T
Clean, organized, fairly priced, great app, service at stations and on the train is great. Have used it several times from Aventura to Miami, to Fort Lauderdale and Orlando and never had any issues.
Paola Rodriguez
Excelent facilities. Absolutely love the easy drop of, and the friendly staff
Elba Berdecia
The customer service was beyond helpful. I missed my train and I explained the situation and they immediately told me not to worry and kept my bags while I went to guest services. At Guest services, Tim, immediately me. They gave me a voucher for the next train and were the courteous in letting me know that it was ok and I didn’t have to worry about a thing. They went above and beyond for me and I greatly appreciated that. I was a mess. Thank you for being so helpful during a stressful situation.
Great experience
Extremely easy to check in and go through security. Also extremely easy to check a bag. Exponentially better experience than flying. Comfortable seats. Can order food/drinks from your seat and they deliver it.
Fernando Aleman
Nice and easy! Totally recommended…
Felipe Andres Lopez DeLa Roche (piperoche)
🚄👋👍👍
Chloe Felizor
Everyone was very sweet
Irielis Bello
Excellent
Tiffany Taylor
Smooth ride no issues
Rhonda Rivera
Easy and comfortable service. Nice lounges
C Rawlins
First time traveling brightline. Only con, seats don't recline
natali morales
(Translated by Google) Clean, comfortable, lovely train! A very good experience… from the moment you enter the station. The smell 😍 (Original) Tren limpio, cómodo, lindo! Muy buena experiencia… desde que entras a las instalaciones. El olor 😍
How2man 2022
Very clean and fast train
Cristian S
Brightline Fort Lauderdale is top-notch—clean, modern, and efficient. Comfortable seating, fast Wi-Fi, great service, and convenient location make it the perfect way to travel in South Florida. Highly recommend for a smooth and stylish ride!
So glad we heard about this as a substitute for using Uber or Lyft to get to Miami on our trip. The station was clean and full of natural light. Self serve kiosks were readily available for ticket purchaes. They had a bar and a small gift / snack store. The seating area was inviting and had plenty of available, comfortable places to await your train. Charging ports and plugs were available at the seats. The train was very nice. Our seat had a table with charging ports. They sell food, drinks and extras on board. We had a lovely ride and it was so much better and more comfortable then taking a cab, Uber or Lyft.
N
So glad we heard about this as a substitute for using Uber or Lyft to get to Miami on our trip. The station was clean and full of natural light. Self serve kiosks were readily available for ticket purchaes. They had a bar and a small gift / snack store. The seating area was inviting and had plenty of available, comfortable places to await your train. Charging ports and plugs were available at the seats. The train was very nice. Our seat had a table with charging ports. They sell food, drinks and extras on board. We had a lovely ride and it was so much better and more comfortable then taking a cab, Uber or Lyft.
MauRock
We love it here It is so awesome
Andrea Barrera
Carefree, comfortable, beautiful scenery and good staff.
ED Powersports Cartaya
Kevin the bartender is a 10/10 super professional and best drinks!
One of the best train stations in the U.S.
This station was literally the nicest train station I've been in (and I frequently ride US transit and trains). I arrived at the station via Lyft for a train departure. There was a convenient drop-off area in front of the entrance and going through security was fast (and there was security!). The building was also clean and attractive with lots of amenities. The waiting area had huge floor to ceiling glass windows, comfy seats, a bar(!) and many food and drink items for purchase. Train was also on time for the win. I don't know why the rating is so low for this station -- seems like some of the other reviewers were complaining about Brightline policies and not reviewing the train station itself.
Armando Santos
(Translated by Google) Excellent location (Original) Excelente ubicación
Joanne Vilaire
Clean train, fast, on time and affordable price. Great service. Will use again
Edwena Smith Taylor
Personally for a quick trip to Orlando, I prefer BrightLine to all alternative travel modes. It's a real fun run! Amenities are superb, travel attendants are more than cordial, and being served by facilities' staff members at offices of reception and departure, is sheer pleasure!
Arsenio Rondon
It was very well organize with the drop off and pick up.
Kisha Keesh
Best train ride ever smells so good in the Brightline station as well. It’s so lemony and the staff is super friendly and informative. make sure you come early for your ride. They leave on time and sometimes they board early.
ALE O.W. Bart
(Translated by Google) Extremely happy to travel with this new vehicle, kind and helpful staff (Original) Estremamente felice viaggiare con questo nuovo mezzo personale gentile e disponibile
Candido Vázquez
Elegant and comfortable Premium Cabins, service excellent also smooth rides and on time.
Ana Romero Prieto
Love it !! Wish it was available everywhere
Tony Cap
First use. Very good 👍. Will travel to Orlando again.
Sean Obrien
Easy
أمير محمد إسحق إسماعيل
(Translated by Google) NGORE HAROU (Original) NGORE HAROU
Darren Kaplan
Clean and safe
N V (Patience)
No issues
Joe Smuckatelly
Parking is handled through an app and it is based off your tag. Which cameras capture when you arrive and when you leave. Also there is no security gates, and I did not see any security guards. The area is not the greatest. If you don't have to leave your vehicle, don't.
K Pounds
Breakfast in the morning at the station before a short ride to Miami is the greatest start to the day. No traffic, no stopping for coffee, just a smooth sailing morning.
Chris West
Love the ease of the process.
Great service to Orlando
Since I live in Ft. Lauderdale, I was eager to try the new Brightline Train service to Orlando Airport for my cruise from Port Canaveral. We reserved the earliest train and got the seats we wanted. Both going to Orlando and returning to Ft Lauderdale was a very enjoyable and comfortable. The stations and the trains are very clean and user friendly. I travel with a rollator and never had a problem. Highly recommend Brightline for your needs.
JIMMY RAMIREZ ROBLES
(Translated by Google) Excellent train service to Orlando, West Palm Beach, and Miami. Punctuality, cleanliness on the train and in the public restrooms, and outstanding service. A great option for visiting several cities without having to drive for long hours. (Original) Excelente servicio de tren hacia Orlando West Palm Beach y Miami. Puntualidad, aseo en el tren y baños públicos y servicio destacables. Una muy buena opción para estar en varias ciudades sin tener que manejar largas horas.
Janelle Chuck
It was a smoothed, clean,and welcoming ride from start to finish. Both Fort Lauderdale and Orlando train station are lovely, and the view 😍
John M (The Closer)
The BrightStar station in Fort Lauderdale is an excellent hub for commuters, thanks to its convenient location and impressive amenities. One standout feature is the complimentary FPL EVolution ChargePoint charging stations. These chargers are perfect for those needing to top off their electric vehicles while waiting for the train. The charging process is straightforward and efficient, ensuring you can quickly get back on the road with a full battery. The station is clean, well-maintained, and offers a variety of services that enhance the overall commuting experience. With its modern facilities and thoughtful amenities, BrightStar station makes traveling a breeze. Highly recommended for both its convenience and eco-friendly options!
Melissa & Bill Eskola
Great experience for the first time. I would take this train again.
Wendy Stewart
Early morning rides to work couldn't be any easier
JJ FL
Travel is on time. I would give them 5 stars except that I wasn’t notified of my FLL-ORL 8:20 am cancellation. Luckily, I arrived earlier & took the 7:30 am train. Cabin & seats are clean. Front desk customer agent & security were professional & considered my predicament & I was able to quickly board. Train customer service agents were pleasant.
Marcelo Prates
(Translated by Google) Great location, convenience store, and clean restrooms. (Original) Ótimo local, loja de conveniência e banheiros limpos
robert bernal
All new facilities state of the art train
Rosendo Lopez del Castillo
(Translated by Google) Very clean. Easy parking. Accurate train. (Original) Muy limpio. Fácil parqueo. Tren exacto.
ZULU Z
Best experience , very clean and quick
Elena M
Our family had a lovely trip from FLL To Orlando. We paid premium, used the $10 uber credit, the lounge and light food and several quality drinks. During the trip the service was good and the variety/quality of complimentary snacks was excellent. Commute was smooth, clean and spacious bathroom. All great. I'm returning in smart and find that cabin pretty much the same just no snacks or perks. I like that I bought 1 way premium (no need to have bfast at home) and 1 economy. Either way, brightline was wonderful and made going to Orlando a breeze.
J. Salima Patel, PhD
Well, this is not always the most affordable way to travel, it's the best! I wish this train went up and down the eastern seaboard. Wait for coupons and Bogos to your inbox. They will happen automatically when you are researching a certain route. Everything is always efficient, timely, and honestly, the easiest way to travel between Miami and Orlando, hassle free. Make use of the parking garage and purchase it when you get your tickets, it's $10 a day. Beats any Uber being on time anxiety. Don't buy anything from the Brightline store, get your food and drink at the bar and remember you can take it on the train so order a double 😜
Kimberly Ports
Anna and Will are the most amazing staff! We took the Fort Lauderdale train tonight and they went above and beyond to help in a desperate situation. I am so grateful for them and couldn’t thank them more! Anna and Will are extremely compassionate and trustworthy. I will always use this transportation while in Fort Lauderdale /Orlando! Thank you for your hardworking and kindness!
Dale Johnson
Very nice station. Had all the necessary amenities
Diana W
Security officer saw me struggling with my online ticket scanning and followed through with the utmost customer service and kindness, as per usual with Brightline.
Jamie Rizzuto
This station smells amazing. The staff is always willing to help and I have a pleasant experience.
Lachezar Vanchev
Great train! Fast and convenient! Wish there were more!
Emmanuel Fajardo
The best thing that happened to Florida!
Meysam Moradpour
Large and safe parking spot
Deodutta Roy
Both entrance and exit are digitally managed. I was glad to have an option of scanning the ticket while getting out of the garage.
EM
I’ve traveled on the Brightline many times and have always found it comfortable. The service and food, italian sandwich, is top notch. Restrooms at the station and on the trains are always clean and if you arrive early at the station in Orlando have a Bloody Mary, delicious.
Mingming Gui
Great company Had a smooth trip Everything is clean and modern Employees are nice and professional
Very caring & compassionate to special needs people
My husband and I are part of a special needs group. We want you to know how much we appreciate the way you took care of us. You were amazing.
Truly yours
Claudia and Jay Sherman
Awesome Brightline experience
We took a group of adults with disabilities and the experience was amazing. We went first class and loved all the extras. Timothy and Jaime went over the top to help us. They did so much for our group. Led us to the train, kept us informed and made she we found our seats. Timothy stayed after when we returned to Fort Lauderdale to help people in wheel chairs get in their car! Wow
Hugh Gallarneau
Smooth, quiet ride in big comfortable seats. Ann S. and Evencio were extremely attentive and provided superior service.
Adriana Aguiar Alli
(Translated by Google) Excellent. (Original) Excelente.
Ana Paula Maciel
Located next to the public bus terminal of city.
Alexandra On earth
Brightline is a great rail company, the employees are very friendly and the trains are ALWAYS immaculate and clean. All the stations are well taken care of. Highly recommend.
Yanet Juarez
Clean, comfortable, and quick.
Sergio Estrada
(Translated by Google) Very good service, I recommend using it, it's convenient for various times of day. (Original) Muy buen servicio, recomiendo el uso, práctico varios horarios.
Ra. I am Ra.
It was a cool experience. The train travels faster than I expected.
Simon Barke
Great garage with very reasonable pricing in walking distance from downtown. We paid $15 for 6pm to 11am, including free EV charging (ChargePoint network). Unfortunately the EV spaces are reserved for Brightline after 10pm, so you are not allowed to leave your EV charging overnight. However, the Brightline employee never heard of this policy (which was clearly posted at the chargers including a tow warning), and only a single Brightline vehicle was using the charger over night, all other 5 chargers were free... Yet we didn't dare using them. The policy seems a bit too strict and unnecessary. It would be great if at least some of the chargers were open for overnight customers.
Ruy Novaes
(Translated by Google) The parking lot is very good. (Original) Muito bom o estacionamento.
George Young
Wonderful experience!!!!
Drew Smith
Upgrade your ticket to first class and you get free gummy bears 💪🏾
David Rich
clean and easy
Jessica Powell
Super convenient and technically advanced. Ordering the premium tickets includes lots of complimentary features. Complimentary beer and wine, snacks. Lots of charging stations. Really comfy lounge area. Security on site. The attendees are very friendly and helpful.
Xuripha Allen
Clean fun fast efficient
Natalie Sz
Super clean and efficient! Ty Brightline!
roger loomis
Very nice, n helpful people along the way. But. What's the big deal about buying a ticket?? They make a federal case out of it. Who runs this thing?? I bet a lot of Public money paid for it!!
Robert Mann
I want to start by saying I am a huge Brightline fan and use it at least 1x a month to travel to networking events and games/etc in Miami or WPB. Last night after an event in WPB, I made it to my home station, Ft Lauderdale, and we ran into a few big issues none of which were Brightline's fault. At fault or not the team at the Ft Lauderdale station went above and beyond in a difficult situation to keep a group of about 10-12 folks comfortable. I have to call out Coby for helping folks that were meant to get to Miami to Miami as promptly and safely as possible. Everyone else at Brightline Ft. Lauderdale, Kevin, Mark, etc are equally incredible and deserve a lot of praise for the experience they helped create.
Richard Schloss
My favorite train I've ever been on. The service is a level above any other train I've been on in the US. The staff is very friendly and helpful. Premium is the way to go, the most stress-free way to get to Miami. My only recommendation with Uber is: it would be better if we could just order the Uber ourselves and submit the invoice for reimbursement. There are technical difficulties on Uber's end with regards to their API, and Uber has trouble parsing the pickup location when Bright line sends the http post request.
Luca Citterio
Perfect and easy to scan your prepaid tickets
Elias Cosculluela
Clean Parking lot, big, clean elevators and security guards In The premise
Jeff Pressly
The Fort Lauderdale Brightline station always provides me with the best customer service. There was an issue with my ride and they went above and beyond to make it easy for me to get to my final destination. The premium ticket 🎟️ is worth it and you can enjoy the premium lounge before your trip. Thanks again to all of Brightline for providing such a great experience and value.
Ariane Dupin
I took this train from Fort Lauderdale to Miami and to West Palm Beach. The 3 stations look alike, except that the Miami one is bigger. You book your ticket either online or at the station (with someone or on a computer on your own - easy). They alsi have an app. There is two types of ticket (smart = regular) or (premium = all food and drinks included at the station & on board). Unless you will eat & drink, the premium coach looks like the smart one. With premium you can also get a free ride from your place to the station (check miles radius) or for 5$ with a smart ticket. But the ride to South Beach Miami is free whatever your ticket. It's a new train, extremely clean with a table tray and plug. The beauty is the free wifi at the station and on board and it is preatty strong. There is also a kid place with a TV.
Alejandro Cuenca
It’s a great service and the best option to go to Miami downtown
Jessica
Very clean and great service.
KD Tyson
It was more than I expected. Service, VIP section, snacks, everything well worth it!
Connie Fouts
Drew guest services so friendly and helpful. That and ease, how clean it was made great experience!
Edward Bueno
Nice for a weekend getaway...
Francie Novo
Wow… can I give them 10 stars… How amazing is this experience… we got tickets for the first time… we went from Fort Lauderdale to Miami. The premier lounge was so relaxing…beers, wines, water, sodas, food platters, salad, snacks, charging areas everywhere. The smell and feel are amazing. The bathrooms are so clean everything so so clean. The attendants were so nice. I loved the scanning of items (TSA should take note) The other amazing thing are the rides 5 mile radius of the station. The cars are Tesla and amazing. The train ride wow, more food and drinks… I can’t even explain what an amazing experience we had. We arrived in Miami within 30 minutes and taken to our destination which we chose Calle Ocho. We explored the town and then were picked up and brought back to the station and once again received the vip treatment… what an amazing time…. Looking forward to all other stations in the future… worth every penny… (dollars) great way to save gas and stay stress free!
Bayouflier
Get the premium ticket. So worth it. Premium lounge at the station has comp beer/wine and nice ordoeuvres. Comp cocktails onboard as well. Free ride when you get there. Trains are first class and service is awesome.
Monica Garcia
Clean, safe, security on site.
carguimo
Great pleace
CARGUIMO
Great pleace
Ruwach Israel
Stellar service and the ENTIRE STAFF is proficient. The EXPERIENCE IS REAL... 04/18/2022 BRIGHTLINE did the unthinkable now the tables have turned. The Hispanic presence here is questionable.
Dennis Brown
Super easy to find, plenty of parking spots and very affordable. Paid $10 and I was parked there for about 8 hours.
Tracy Cooper
Very clean and very nice
Adriana B.
Excellent service really professional and polite employees. First time going from Miami to west palm and it’s a pleasant ride will definitely do it again.
Stefan Obrenovic
Guys when I say I’m was in awe of this place from the station to train to on board service I am not exaggerating!! Upon entrance the staff is truly welcoming and ready to swiftly help you with checking in and directions. The station is as I heard brand new and it basically looks like a hospital. When it comes to cleanliness they live in year 2050! On board service offers a variety of snacks and drinks at AFFORDABLE prices like the ones at 7-eleven! Such friendliness I think you don’t get on some business class flights! The seats are super comfortable and adjustable there’s tables with 4 seats 2 on each side. Super comfortable ride. Please don’t miss out the opportunity to take a ride to west palm or Miami you won’t regret it
Claudia Amand
I absolutely love Brightline - best thing that’s ever happened to transportation. Everything is clean, spacious, accommodating, and honestly just perfect. Never driving to Miami ever again.
Somsan Yang
Nice and clean
PoeticChef
Very easy. Much space
David Ramirez
I can said Drew is the definition of Brightline five star customer service, Thank you for marking my trip great.
Cat G
So clean, amazing customer service, great pricing! Bathrooms were really nice. Will definitely use this when I fly into Fort Lauderdale but headed to Miami.
Sidarth Dasari
I did not expect to find a train like this in the states. Beautiful cabins, very reasonable prices. Premium tickets come with complementary snacks and drinks - similar to an airline lounge. Offers a shuttle to the airport or within a five mile radius in a tesla
Mysa Escalona
Amazing service! The ride between Fort Lauderdale and Miami is very fast just 30 minutes. The staff is very friendly and ready to help with any questions.
Tressan Smith
Whether excursions or business, Brightline meets the need. Cabins are always clean and staff is amazing.
K.C
This place is like a airport … smells so good here :)
Gabriel Vargas
Awesome!!
Luis Armando Lorenzo Ramos
Super awesome service, all brand new, however, it may be less expensive
SYLVIA THOMAKA
Too much expensive.
Natasha Simons
My first time riding brightline purchased select and it was amazing Melissa in coach 1 was extremly pleasant and accommodating she made my experience wonderful thank you Melissa !!! Train was very clean.
William Hoadley
Took the train from Ft Lauderdale to Miami my wife and three kids. Brightline stations are clean and have comfortable waiting areas. We then caught the people mover to the Science Museum. Very easy to get around kids were free during the summer. Like to see them expand further north.
Jose Fazzio
Clean and very functional
Rhonda Gibson
Bailey who works for Brightline made our trip wonderful! He is an asset to Brightline.
Kirk Gray
It's a parking garage, not a lot to say about it, lol
William Roger Cummings
High speed train station and electric scooter rental for the last mile
Tiffany Moss
Phenomenal experience riding Brightline for the first time. Facility/train is top notch, clean, employees are first class in customer service. I love that they wave to you when you leave and arrive. We were almost late because of a train stopped and they called the attendants upstairs that we would be arriving in less than 30 seconds so not to close the doors. This type of team communication is amazing. This is going the extra mile and truly appreciated!! I will return and refer for future.
Snow Summer
Had a very good time until a extremely Rude younger male worker there. I will hopeful not see him next time. He had not a seen I was trying to help a person with a wheelchair get access to the elevator doors. He harassed me for over 8 minutes because I was waiting by a door with my bicycle (as was told is the designated spot). Than to tell him please leave me alone and he continued to continue I almost had to call for help. Was a HUGE uncomfortable feeling.
Glen Shrayer
Phenomenal. A little pricy, but the service and amenities in first class are unsurpassed. Got to Miami and back in 30 minutes, stress free.
M Berry
Enjoyed the Brightline experience. Staff is very professional. They have specials which makes the ride worth it.
Marcus Lei
Very nice. I think the parking can be a little challenging and hectic to handle through “pay by phone” with additional code. But other than the parking, the train ride is very nice and smooth. Good service. Hope they can add a stop in Boca!!!!
Matthew H.
Ample parking
Richard G
clean and safe
Sergio Melwich
My car was safe the whole time in the parking lot even though I came home on the last train.
taylor gerlach
Visited this location for my birthday and took the train to west palm. On board my group was greeted with amazing service. Richard and Anthony found out it was my birthday and moved my group so we could sit together. They even gave us a special birthday toast. This was the best experience I've had so far with employees going out of the way to make us feel special. Defiantly a must do for any occasion.
Lively Stone Church Of Miami
Enjoyed the overall experience
buondy Moller
Amazing service and detail. Train is beautiful super comfortable and the traveling is super smooth. The app work perfectly! The detail are everywhere in this station even in the bathroom! Thanks so much. This is quality serivce.
Y
Amazing experience!! I recommend Brightline to everyone. The trains are very confortable and their customer service surpasses expectations. An enjoyable experience altogether. Easy parking as well. Enjoy.
Carlos Espin
As far as I am concerned the Fort Lauderdale Brigthline station is the absolute best and cleanest commuting train station in fact train station period, i have ever seen. The staff is very friendly and super helpful, and the bathrooms are modern exceedingly clean and I would even say elegant. Cudos to you guys, you make the city proud.
Mathew Rubio (matrubio)
The Brightline is a great option so go from Ft. Lauderdale to Miami and West Palm Beach if you don’t want to drive! It can be a little expensive specially if you’re traveling during rush hour. Besides that everything is great!! friendly workers, comfortable seats, clean facilities and nice waiting zones
kim jones
Well lit easy to pay great security
Truth Seeker
My daughter liked taking. Trains are on schedule. Station is clean.
Joel Stewart
Everything about Brightline is top of the line! I now look forward to traveling to Miami in comfort and style.
otto martinez
Easy to park and pay. Very convenient being next to the train station
Nicoleen Cross-Jules (NicJ)
Felt very secure especially with an attendant on hand.
Mzdflaxx Zaid
Great place clean and helpful
Logan H
One of my favorite parking garages in all of South Florida.
Greg Rosenberg
Brightline parking garage is nice, clean and well lit. You can park here all day for $6.
Juan Lopez
First week in service. You can tell that this is as close to a first class option to travel around south Florida as you can get. Parking is free for now but eventually it will cost $8 a day. The waiting area is hatred only for passengers with a ticket ride and there are X-Ray scanners on the entrance of the building, so it should be very safe. Good product and service. Wondering what ride passes, packages and the non-introductory price will be in the future